Hire the Best Virtual Assistants

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Ifunanya O.

Lagos, Nigeria

$5/hr
5.0
5 jobs

Most virtual assistants learn administration from a course. I learned it inside a pharmacy, a clinic, and a boardroom. I am a licensed pharmacist turned Executive and Medical Virtual Assistant and that combination is rare. It means that when I manage your healthcare operations, I do not just follow instructions. I understand the clinical context behind them. I know what accurate documentation means for patient safety. I know what a missed appointment costs a medical practice. I know the difference between urgency and routine in a healthcare environment and I act accordingly. For C-suite executives, founders, and busy professionals, I bring that same precision and proactive thinking to your calendar, inbox, and daily operations. Nothing falls through the cracks. Nothing is left waiting. You stay focused on decisions that move your business forward while I handle everything that keeps it running. Here is what I take off your plate: ✅ Executive & Administrative Support Calendar management, inbox zero, meeting coordination, travel itinerary planning, SOP creation and documentation, meeting minutes, office administration, virtual office management, document preparation, and end-to-end administrative coordination. Tools: Google Workspace, Microsoft Outlook, Zoom, Calendly, Acuity. ✅ Medical & Healthcare Virtual Assistance Patient scheduling, remote patient coordination, telehealth support, clinical documentation assistance, prior authorization support, medical billing support, SOAP notes organization, medical administrative tasks, and HIPAA-compliant handling of sensitive patient information. Tools: EMR/EHR systems including DrChrono and Kareo, scheduling platforms, Google Workspace ✅ Wellness & Client Support Client onboarding, follow-up sequences, CRM updates, virtual receptionist support, and communication management for coaches, wellness brands, and service-based businesses. Tools: Canva, email platforms, CRM systems ✅ Operations & CRM Management Lead tracking, data entry, client data organization, administrative coordinator functions, workflow coordination, and business operations support. Tools: HubSpot, Zoho CRM, Airtable, ClickUp, Trello, Asana, Notion. I have supported clients across executive, healthcare, and wellness environments and I bring the same standard to every engagement: accuracy, confidentiality, speed, and zero dropped balls. My pharmacy background means I already understand medical terminology, clinical workflows, and the weight of handling sensitive patient information. When you hire me, you are not onboarding a general assistant and hoping they figure out the healthcare side. You are bringing in someone who already speaks your language from day one. I do not need hand-holding. I do not need micromanaging. I need to understand your goals, your systems, and your standards and then I get to work. If you are a medical professional, clinic owner, telehealth brand, busy executive, or founder who needs someone they can genuinely rely on, not just someone who shows up and ticks boxes, then we should talk. Send me a message. Tell me your biggest operational headache. I will tell you exactly how I can solve it.

  • Administrative Support
  • Customer Service
  • Data Entry
  • Virtual Assistance
  • Healthcare Management
  • Executive Support
  • EMR Data Entry
  • Electronic Health Record
  • Electronic Medical Record
  • HIPAA
  • Calendar Management
  • Email Management
  • Appointment Scheduling
  • Medical Records
  • CRM Software
  • Travel Planning
  • Project Management
  • Medical Terminology
  • Telemedicine
  • Customer Support
Adina Maria B.

Bucharest, Romania

$10/hr
5.0
12 jobs

Hello! I’m Adina from Bucharest, Romania. I have over 5 years of experience in IT recruitment, team coordination, and administrative support. In my recruitment roles, I worked closely with hiring managers to find the best candidates, sourced talent across different industries, coordinated a small recruitment team and ensured smooth workflow and communication with candidates throughout the hiring process. As a Virtual Assistant, I specialize in managing emails, scheduling, CRM updates, data entry, LinkedIn outreach and keeping systems and information well-organized. I like making work easier for clients by keeping everything organized and running smoothly. I’m flexible and eager to help wherever needed. Feel free to contact me anytime, I’d love to collaborate with you and help your business succeed!

  • Data Entry
  • File Management
  • Scheduling
  • Virtual Assistance
  • Email Management
  • Calendar Management
  • Travel Planning
  • Document Formatting
  • Social Media Management
  • Google Workspace
  • Microsoft Office
  • Customer Support
  • Social Media Management Analytics
  • General Transcription
  • IT Recruiting
  • Database Management
  • Notion
Ma Micaella M.

Quezon City, Philippines

$10/hr
5.0
20 jobs

I am a highly organized and adaptable professional with a proven track record of managing complex administrative and healthcare-related tasks. With a Bachelor of Science in Business Administration, my career has been focused on streamlining operations and leading teams to success. I am fluent in English and excel at both written and verbal communication. My Core Skills & Strengths: Administrative & Healthcare Support: I have extensive experience in accurate data entry, managing calendars, and handling high volumes of inbound/outbound calls. My background includes a strong focus on healthcare, with expertise in insurance verification, provider credentialing, and medical coding. Team Leadership & HR Coordination: I've successfully managed team workflows, ensuring the accurate and timely completion of tasks. A unique part of my experience includes my role in Human Resources, where I sourced, screened, and onboarded new virtual assistants, strategically placing them to maximize team performance. Problem-Solving & Adaptability: I am known for my ability to quickly adapt to new challenges and find effective solutions in fast-paced environments. Key Accomplishments: - Managed team workflows for critical healthcare processes, including insurance transitions and patient note reviews. - Sourced and onboarded new virtual assistants, including physicians and nurses, ensuring a smooth and efficient integration into their teams. - Expertly handled provider credentialing, with a specialization in hospitalists. - Successfully extracted CPT codes and cleaned electronic health records data for accuracy. I am dedicated to bringing my multi-faceted skills to your next project to help you achieve your goals. Let's get started!

  • Administrative Support
  • Data Entry
  • Phone Communication
  • Online Chat Support
  • Shopify
  • Graphic Design
  • Email Support
  • Constant Contact
  • Spreadsheet Software
  • Team Facilitation
Yabsira T.

Addis Ababa, Ethiopia

$10/hr
5.0
2 jobs

I am a licensed Medical Doctor with a strong passion for delivering accurate, detail-oriented healthcare support. I specialize in medical records review, medical writing, and virtual assistance, helping clients transform complex medical information into clear, organized, and actionable insights. As a HIPAA-certified professional, I strictly adhere to patient confidentiality, data security, and ethical medical standards in all tasks I handle. I provide high-quality support in: ✔ Medical records review & summarization ✔ Medical writing (reports, articles, case summaries) ✔ Clinical documentation & proofreading ✔ Patient reports & insurance-related documentation ✔ Research assistance & literature reviews ✔ Medical virtual assistance (EMR/EHR management, scheduling, administrative support) With hands-on clinical experience and a keen eye for detail, I ensure every project is handled with precision, efficiency, and professionalism. I understand the importance of accuracy and timely delivery in healthcare-related work, and I am committed to exceeding client expectations. Let’s work together to make your medical projects seamless, secure, and impactful.

  • Data Entry
  • Virtual Assistance
  • Medical Writing
  • Medical Editing
  • Proofreading
  • Electronic Medical Record
  • Medical Terminology
  • Patient Care
  • Healthcare
  • Academic Writing
  • Blog Writing
  • Scientific Research
  • Scientific Writing
  • Epidemiology
  • Research Papers
Mara May P.

Calamba City, Philippines

$12/hr
4.5
19 jobs

Well, I got you. 😉 👩🏻‍💼 Operations & Customer Engagement 💻 Fast response to queries, emails & questions 🕙 Time Zone Alignment & Data Security Clients are raving about me, here's what they're saying 👇👇👇 👉 "Mara is very communicative and efficient with time. She gets things done and is very detailed. She is also very friendly and has a positive attitude. She is easy to work with and I would definitely recommend her!" 👉 "Mara was great at communication. She was very punctual with her start times and was easy to work with. I recommend working with her and would be happy to hire her again in the future!" SOLD yet? HIRE ME or send a message to set up a quick Discovery Call. If you wanna know more -- and of course I know your time is very precious -- I whipped up a summary of the wealth of experience clients usually hire me for 👇👇👇 💎 GENERAL SUPPORT and TECHNICAL SUPPORT Your go-to A+ support to make your life easier and your business run like clockwork. Think of me as your organizational ninja -- tackling the details so you can slay your big goals. Let’s team up, offload the time-consuming tasks below and turn chaos into smooth sailing! ◦ Administrative Support ◦ Calendar Management ◦ Email Management ◦ Project Management ◦ Market Research ◦ Social Media Management ◦ Software Testing ...and more! 💎 PRODUCTIVITY and COMMUNICATION Your productivity and communication guru. I excel at streamlining operations and boosting team collaboration, making your work life smoother and more efficient. Your right hand, your hench(wo)man -- I'll take care of all the dirty work so you can enjoy your pink martini on the beach. ◦ Administrative Support ◦ Calendar Management ◦ Email Management ◦ Project Management ◦ Market Research ◦ Bookkeeping ◦ Social Media Management ◦ Software Testing ...and more! 💎 DATA ENTRY and ORGANIZATION Your data entry and organization PRO. -- I specialize in making data management seamless and accurate, ensuring everything is in perfect order. Ready to get your data game on point utilizing the basic but essential tools below? ◦ Microsoft Excel ◦ Microsoft Word ◦ Google Sheets ◦ Google Doc ◦ Google Workspace ...and more! 💎 REAL ESTATE / CUSTOMER RELATIONSHIP MANAGEMENT Your CRM ace -- I make client interactions smooth and operations seamless, so every customer feels like a VIP. *wink* Let's transform your client relationships and boost your business! Oh, I've listed below the usual tools I use with my clients: ◦ Zoho Survey ◦ Realvolve ◦ FollowUp Boss ◦ Hubspot 💎 SOCIAL MEDIA MANAGEMENT Your social media guru -- I strategically help clients navigate platforms like a pro, using my creative flair to craft impactful and visually stunning content. Ready to offload your social media marketing (with experience using the tools below) to a PRO and make your brand shine on social media? ◦ Canva ◦ Facebook ◦ Instagram ◦ Twitter / X ◦ LinkedIn ◦ Wix ◦ Wordpress ...and more! 𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙃𝙄𝙍𝙀 𝙈𝙀? Slide to my DMs and set up a quick 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡. Also, here's a couple 𝙝𝙞𝙜𝙝 𝙡𝙚𝙫𝙚𝙡 𝙨𝙠𝙞𝙡𝙡𝙨 I specialize on 👇👇👇 🛠️TOOLS / APPS I USE TO SCALE BUSINESSES ✦ Slack ✦ Asana ✦ Discord ✦ Skype ✦ Zoom ✦ Adobe Photoshop ✦ Adobe Lightroom ✦ Filmora ✦ Canva ✦ LinkedIn ✦ Pinterest ✦ NORD VPN ✦ Microsoft Office Suites (Word, Excel, PowerPoint) ✦ Google Productivity Tools (Sheet, Drive, Word, etc.) 🟢 If you're sold and think we're a 𝙜𝙤𝙤𝙙 𝙛𝙞𝙩... 💬 Drop a 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙯𝙚𝙙 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 and let me know... 📞 What time works best for you for a 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 *wink* Talk Soon! Mara

  • Administrative Support
  • Data Entry
  • File Management
  • Virtual Assistance
  • Google Docs
  • Zoho CRM
  • CRM Software
  • Canva
  • Email Support
  • Task Coordination
  • Email
  • ChatGPT Prompt
  • Microsoft Outlook
  • Pipedrive
  • Airtable
Syed Naqi I.

Rawalpindi, Pakistan

$9/hr
5.0
25 jobs

Are you looking for a real estate lead generation expert as dedicated to your success as you are? With five years of experience in real estate lead generation, I understand what it takes to connect with motivated sellers and uncover properties 50-70% below market value. My goal is to help investors, wholesalers, and agents maximize their deal flow with targeted outreach and efficient CRM management. My Expertise: ✔ Lead Generation (SMS & Cold Calling) ✔ Property Comping (Vacant Land & Residential) ✔ CRM & Data Management ✔ Real Estate Investor Outreach 🏡 Properties I Work With: Pre-Foreclosures, Vacant Homes, Absentee Owners, FSBO, Distressed Properties, Expired listings, Auction Properties, Probate, Mobile Homes, and Turnkey Properties, among others. 💼 Tools I Excel With: • Launch Control • Batch Leads • Smarter Contact • Mojo Dialer • PropStream • Land ID • Vulcan7 • Lead Sherpa Even if our paths don't cross, I’d be happy to answer any questions you have. Let’s connect and discuss how I can help scale your business!

  • Virtual Assistance
  • Appointment Setting
  • Lead Generation
  • Mergers & Acquisitions
  • Communications
  • Acquisitions
  • Cold Calling

How it works

Post a job for free Post a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

Resources to help you hire

Virtual assistant hiring guide

Virtual assistants (VAs) provide remote administrative, technical, and creative assistance to clients ranging from entrepreneurs to large corporations. By delegating routine or specialized tasks to a VA, businesses can reduce overhead costs, improve operational efficiency, and focus internal resources on high-impact strategic goals.

What does a virtual assistant do?

A virtual assistant (VA) performs administrative, technical, or creative tasks for clients remotely, handling responsibilities that range from email management to specialized project coordination. Depending on their experience and niche, VAs can take on highly specialized roles that support different parts of a business.

Customer service is a common area where VAs contribute. They may respond to emails, manage live chats, or resolve service tickets to keep communication flowing smoothly between a business and its customers. Some VAs are trained in customer relationship management (CRM) platforms and can step in as the first point of contact for support-related questions.

Many VAs also offer help with bookkeeping and invoicing, using tools like QuickBooks, Xero, or FreshBooks. They may create and send invoices, track payments, and help keep financial records up to date. In addition, some offer marketing support by writing email copy, posting to social media accounts, updating blogs, or scheduling content using tools like Buffer or Hootsuite.

Other VAs focus on behind-the-scenes tasks like conducting research, booking travel, or managing spreadsheets, while some specialize in platform-specific support like Amazon marketplace management. Some are tech-savvy enough to handle website updates, troubleshoot document formatting, or organize projects using platforms like Trello, Asana, or Notion.

How to hire a virtual assistant on Upwork

Finding the ideal virtual assistant on Upwork requires a strategic approach to connect with a professional who aligns with your business goals. The following steps outline how to attract qualified candidates, evaluate their skills, and establish a solid working relationship.

Step 1: Craft a targeted job post

A well-crafted job post serves as your primary tool for attracting qualified virtual assistants who can seamlessly integrate into your workflow.

  • Describe the specific administrative or technical tasks you need help with, such as email inbox management or monthly bookkeeping reconciliation

  • List the software or tools the candidate must know, like Google Workspace, QuickBooks, or Asana

  • Specify the expected volume of work and availability requirements, including time zone overlaps if necessary

  • Reference our virtual assistant job description template to ensure you cover all essential role details

For an efficient way to turn your requirements into a polished listing, try Upwork's Job Post Generator, powered by Uma, Upwork's Mindful AI™. Describe what you need, and Uma will draft a tailored job post.

Step 2: Filter and evaluate candidates

A systematic approach to reviewing applicants ensures you invest time in candidates most likely to succeed.

  • Use filters to narrow candidates by hourly rate, location, and language proficiency to match your budget and communication needs

  • Check for the Job Success Score (JSS) and client reviews to gauge reliability and past performance quality

  • Look for Top Rated or Top Rated Plus badges, which indicate a strong track record on the platform

  • Review portfolios or work samples if the role involves creative tasks like social media management or content creation

Step 3: Interview your top choices

Direct conversations with candidates reveal qualities that profiles alone cannot capture, such as responsiveness, professionalism, and cultural fit.

  • Ask behavioral questions about how they handle conflicting priorities or tight deadlines. For VAs taking on project coordination roles, consider incorporating project manager interview questions

  • Discuss their preferred communication tools and how they typically report progress on tasks

  • Inquire about their experience with similar businesses or industries to see if they can hit the ground running

  • Review our list of virtual assistant interview questions for specific prompts

When hiring for specialized financial tasks, use targeted bookkeeper interview questions to assess their technical proficiency. Executive assistant interview questions can help you determine if a candidate is suitable for high-level support.

Step 4: Agree on scope and begin work

Establishing mutual understanding of deliverables, timelines, and payment structures before work begins sets the foundation for a successful engagement.

  • Choose between a fixed-price contract for defined projects or an hourly contract for ongoing support

  • Set clear milestones for larger projects, defining specific deliverables and due dates for each phase

  • Utilize Upwork's Hourly Payment Protection and time-tracking features to ensure transparency in billing

  • Confirm communication protocols and access to necessary internal systems or files immediately upon starting

How much does hiring a virtual assistant cost?

The cost of hiring a freelance virtual assistant on Upwork generally ranges from $10-$20 per hour, but can vary widely depending on the type of project you're hiring for. Consider these typical costs when budgeting for your specific needs. Many tasks will require only part-time support.

Basic administrative tasks

$200-$900/month (20-60 hours) /project

Entry-level to mid-level
  • Email management
  • Calendar scheduling
  • Data entry

Specialized support services

$600-$2,000/month (40-80 hours) /project

Mid-level
  • Customer service
  • CRM management
  • Bookkeeping assistance

Strategic or technical VA work

$1,500+ /month

Senior-level or specialist
  • Project management
  • Marketing campaign execution
  • Process automation

Executive-level assistance

$3,000+ /month

Expert or executive-level
  • High-touch executive support
  • Strategic planning
  • Multiple time zone coordination

Rates typically depend on expertise, services offered, and the tools or platforms required. The VA's location can also affect their rates; professionals based in regions with a higher cost of living, such as the U.S., Canada, or Western Europe, may charge more than those in other parts of the world.

Frequently asked questions

Is hiring a virtual assistant worth it?

Hiring a virtual assistant is worth it for businesses and individuals looking to reclaim time spent on low-value, repetitive tasks. By delegating administrative, technical, or creative work to a VA, you can focus on core business strategies and revenue-generating activities. The cost of hiring a VA is often significantly lower than hiring a full-time employee, as you save on benefits, office space, and equipment costs while gaining flexible support that scales with your needs.

Which virtual assistant is the best?

The best virtual assistant for your business depends entirely on your specific requirements, industry, and budget. For general administrative tasks, a VA with strong organizational and communication skills is ideal, while specialized roles like bookkeeping or marketing require candidates with specific technical expertise. Evaluating candidates based on their Job Success Score, client reviews, and relevant work history on Upwork is the most effective way to identify top talent.

How do I find a reliable virtual assistant?

Finding a reliable virtual assistant involves clearly defining your needs and thoroughly vetting candidates through profile reviews and interviews. Look for professionals with high Job Success Scores and positive feedback from previous clients. Conducting a paid test project is also a practical way to assess a VA's responsiveness, attention to detail, and ability to meet deadlines before committing to a long-term engagement.

What tasks should I delegate to a virtual assistant?

When working with a virtual assistant, you should delegate tasks that are repetitive, time-consuming, or outside your core expertise but necessary for business operations. Common tasks include email and calendar management, data entry, customer support, social media scheduling, and basic research. Delegating these responsibilities allows you to prioritize high-level decision-making and strategic growth while ensuring daily operations run smoothly.