Hire the Best Virtual Assistants

Clients rate our Virtual Assistants
Rating is 4.7 out of 5.
4.7/5
Based on 46,797 client reviews
Mara May P.

Calamba City, Philippines

$12/hr
4.5
19 jobs

Well, I got you. 😉 👩🏻‍💼 Operations & Customer Engagement 💻 Fast response to queries, emails & questions 🕙 Time Zone Alignment & Data Security Clients are raving about me, here's what they're saying 👇👇👇 👉 "Mara is very communicative and efficient with time. She gets things done and is very detailed. She is also very friendly and has a positive attitude. She is easy to work with and I would definitely recommend her!" 👉 "Mara was great at communication. She was very punctual with her start times and was easy to work with. I recommend working with her and would be happy to hire her again in the future!" SOLD yet? HIRE ME or send a message to set up a quick Discovery Call. If you wanna know more -- and of course I know your time is very precious -- I whipped up a summary of the wealth of experience clients usually hire me for 👇👇👇 💎 GENERAL SUPPORT and TECHNICAL SUPPORT Your go-to A+ support to make your life easier and your business run like clockwork. Think of me as your organizational ninja -- tackling the details so you can slay your big goals. Let’s team up, offload the time-consuming tasks below and turn chaos into smooth sailing! ◦ Administrative Support ◦ Calendar Management ◦ Email Management ◦ Project Management ◦ Market Research ◦ Social Media Management ◦ Software Testing ...and more! 💎 PRODUCTIVITY and COMMUNICATION Your productivity and communication guru. I excel at streamlining operations and boosting team collaboration, making your work life smoother and more efficient. Your right hand, your hench(wo)man -- I'll take care of all the dirty work so you can enjoy your pink martini on the beach. ◦ Administrative Support ◦ Calendar Management ◦ Email Management ◦ Project Management ◦ Market Research ◦ Bookkeeping ◦ Social Media Management ◦ Software Testing ...and more! 💎 DATA ENTRY and ORGANIZATION Your data entry and organization PRO. -- I specialize in making data management seamless and accurate, ensuring everything is in perfect order. Ready to get your data game on point utilizing the basic but essential tools below? ◦ Microsoft Excel ◦ Microsoft Word ◦ Google Sheets ◦ Google Doc ◦ Google Workspace ...and more! 💎 REAL ESTATE / CUSTOMER RELATIONSHIP MANAGEMENT Your CRM ace -- I make client interactions smooth and operations seamless, so every customer feels like a VIP. *wink* Let's transform your client relationships and boost your business! Oh, I've listed below the usual tools I use with my clients: ◦ Zoho Survey ◦ Realvolve ◦ FollowUp Boss ◦ Hubspot 💎 SOCIAL MEDIA MANAGEMENT Your social media guru -- I strategically help clients navigate platforms like a pro, using my creative flair to craft impactful and visually stunning content. Ready to offload your social media marketing (with experience using the tools below) to a PRO and make your brand shine on social media? ◦ Canva ◦ Facebook ◦ Instagram ◦ Twitter / X ◦ LinkedIn ◦ Wix ◦ Wordpress ...and more! 𝙍𝙚𝙖𝙙𝙮 𝙩𝙤 𝙃𝙄𝙍𝙀 𝙈𝙀? Slide to my DMs and set up a quick 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡. Also, here's a couple 𝙝𝙞𝙜𝙝 𝙡𝙚𝙫𝙚𝙡 𝙨𝙠𝙞𝙡𝙡𝙨 I specialize on 👇👇👇 🛠️TOOLS / APPS I USE TO SCALE BUSINESSES ✦ Slack ✦ Asana ✦ Discord ✦ Skype ✦ Zoom ✦ Adobe Photoshop ✦ Adobe Lightroom ✦ Filmora ✦ Canva ✦ LinkedIn ✦ Pinterest ✦ NORD VPN ✦ Microsoft Office Suites (Word, Excel, PowerPoint) ✦ Google Productivity Tools (Sheet, Drive, Word, etc.) 🟢 If you're sold and think we're a 𝙜𝙤𝙤𝙙 𝙛𝙞𝙩... 💬 Drop a 𝙥𝙚𝙧𝙨𝙤𝙣𝙖𝙡𝙞𝙯𝙚𝙙 𝙢𝙚𝙨𝙨𝙖𝙜𝙚 and let me know... 📞 What time works best for you for a 𝘿𝙞𝙨𝙘𝙤𝙫𝙚𝙧𝙮 𝘾𝙖𝙡𝙡 *wink* Talk Soon! Mara

  • Administrative Support
  • Data Entry
  • File Management
  • Virtual Assistance
  • Google Docs
  • Zoho CRM
  • CRM Software
  • Canva
  • Email Support
  • Task Coordination
  • Email
  • ChatGPT Prompt
  • Microsoft Outlook
  • Pipedrive
  • Airtable
Yabsira T.

Addis Ababa, Ethiopia

$10/hr
5.0
2 jobs

I am a Medical Doctor who chose to use my clinical background to support healthcare professionals and organizations behind the scenes. I help healthcare teams be organized, accurate, and ahead of their tasks. I manage the technicalities so you may focus on caring for your patients and building your practice, whether it's clinical documentation, medical research, patient coordination, healthcare content, or anything you need. What I can help you with ▪️ Medical Summaries & Clinical Documentation ▪️ Literature Reviews & Medical Research ▪️ Writing Healthcare Blogs & Fact-Checking ▪️ Review of Medical Records ▪️ Patient Portal & Care Co-ordination ▪️ Management of Appointment & Follow-up Medical Transcription ▪️ Medical Data Entry ▪️ Review of Medical Content ▪️ Healthcare Team Administrative Assistant Why clients hire me ✔ Detail-oriented, proactive, and accountable (5-star Upwork review) ✔ Medical Doctor (MD) ✔ Medical Virtual Assistant ✔ Experienced with medical terminology and clinical workflows ✔ Strong research and critical appraisal skills ✔ Fast learner who adapts quickly to new software and workflows Tools ✅ ChatGPT ✅ Google Workspace ✅ Microsoft Office ✅ Zoom ✅ Trello ✅ Notion I'm comfortable learning new EHRs, CRMs, and healthcare software as needed. If you're looking for someone who understands healthcare, communicates clearly, and takes ownership of their work, I'd be happy to discuss how I can support your team.

  • Data Entry
  • Virtual Assistance
  • Medical Writing
  • Medical Editing
  • Proofreading
  • Electronic Medical Record
  • Medical Terminology
  • Patient Care
  • Healthcare
  • Academic Writing
  • Blog Writing
  • Scientific Research
  • Scientific Writing
  • Epidemiology
  • Research Papers
Judith E.

Lagos, Nigeria

$5/hr
5.0
7 jobs

You didn't start your business to spend your day buried in emails, scheduling conflicts, follow-ups, documentation, and administrative tasks. That's where I come in. I help healthcare providers, entrepreneurs, consultants, and service-based businesses stay organized, streamline operations, and deliver exceptional client experiences by managing the administrative work that keeps everything running behind the scenes. My goal is simple: to give you back the time and peace of mind to focus on your clients and growing your business. Most recently, I served as the primary administrative and operations support for a behavioral health practice, working directly with the practice owner to manage client intake, referral coordination, appointment scheduling, EHR documentation, insurance verification, insurance and patient payment posting, client account balance reviews, invoice management, chart note documentation, outstanding balance follow-ups, client communication, survey administration, Google review campaigns, and daily operational workflows using SimplePractice. Always looking for ways to improve efficiency, I conducted routine pre-appointment chart audits to ensure required forms were completed before visits, developed a standardized scheduling checklist, and proactively confirmed appointments with clients before their scheduled visits. These improvements helped reduce scheduling errors, improve appointment readiness, and create a smoother experience for both the provider and clients. That experience reinforced an approach I bring to every role: great support isn't just about completing tasks, it's about anticipating needs, improving workflows, communicating proactively, and creating systems that help businesses operate more efficiently. Services I Provide ✅ Administrative & Executive Support • Calendar and inbox management • Appointment scheduling and meeting coordination • Executive support and task coordination • Email management and professional correspondence • Data entry, document preparation, and internet research • Workflow coordination, SOP implementation, and process improvement • Project coordination and progress tracking ✅ Client & Customer Support • Client onboarding and relationship management • Phone, email, and SMS communication • Appointment reminders and follow-ups • Survey administration and feedback collection • Complaint resolution with professionalism and empathy ✅ Healthcare Administrative & Clinical Support • Patient intake and scheduling • EHR/EMR management and medical documentation • Chart note and progress note documentation • Insurance Verification (VOB) & Eligibility Support • Insurance & Patient Payment Posting • Client Billing Reviews & Account Balance Management • Medical Billing Support • HIPAA-Conscious Communication ✅ Operations & Business Support • Workflow optimization and process improvement • Documentation and record management • Speaking engagement and event coordination • Internet research • Cross-functional team coordination • Microsoft Excel reporting and data tracking Tools I Work With: • Healthcare: SimplePractice, TherapyNotes. • Productivity & Operations: Monday, Google Workspace, Microsoft Office, Slack, Trello, Calendly, Zoom, Ooma Office, Canva, DocuSign, Square, Gmail. Don't see your preferred software listed? No problem, I'm a quick learner and can easily adapt to the tools and workflows your team uses. I believe the best Virtual Assistants do more than manage tasks, they improve the way a business operates. I take initiative, communicate proactively, and build efficient workflows that help teams stay organized, reduce administrative bottlenecks, and deliver a better experience for their clients. My goal is to become a reliable extension of your team, providing dependable support that helps your business run smoothly every day. Whether you need a Medical Virtual Assistant to support your practice or a reliable Virtual Assistant to keep your business organized, I'm ready to help you save time, stay organized, and keep your day-to-day operations running smoothly. Send me an invitation or message, and let's discuss how I can support your team and help your business run more efficiently.

  • Administrative Support
  • Email Communication
  • Virtual Assistance
  • HIPAA
  • Electronic Health Record
  • Medical Billing & Coding
  • Healthcare Management
  • Patient Care
  • Appointment Scheduling
  • EMR Data Entry
  • Customer Support
  • Medical Writing
  • Healthcare Software
  • Medical Transcription
  • Telecommunications
  • Google Workspace
  • Calendar Management
  • Email Management
Yuki K.

Okayama, Japan

$15/hr
5.0
41 jobs

Hello! I’m Yuki, a native Japanese Virtual Assistant based in Japan. 🇯🇵 Are you looking for reliable support for your business or projects in Japan? I can help you communicate naturally with Japanese audiences, research the Japanese market, and handle administrative tasks accurately and professionally. ✨ How I can help you • Japanese market & online research • English → Japanese localization • Japanese proofreading and content checking • Virtual assistant & administrative support • Data entry and document preparation • Communication with Japanese companies and clients • Social media content localization • Canva social media design • Japanese voice recording 🌸 Why work with me? ✓ Native Japanese speaker based in Japan ✓ Advanced English communication skills ✓ 10+ years of administrative experience ✓ Detail-oriented, reliable and organized ✓ Professional and friendly communication ✓ Familiar with supporting international professionals I don’t just translate words — I help make your content and communication feel natural to Japanese people. Whether you need a small one-time task or ongoing support, I’d be happy to discuss your project. Let me be your partner in Japan! 🇯🇵 I look forward to working with you. 😊

  • Canva
  • Illustration
  • Translation
  • Writing
  • Teaching Japanese
  • Teaching English
  • Instagram
  • Japanese
  • English to Japanese Translation
  • Teaching
Ifunanya O.

Lagos, Nigeria

$5/hr
5.0
7 jobs

Most virtual assistants learn administration from a course. I learned it inside a pharmacy, a clinic, and a boardroom. I am a licensed pharmacist turned Executive and Medical Virtual Assistant and that combination is rare. It means that when I manage your healthcare operations, I do not just follow instructions. I understand the clinical context behind them. I know what accurate documentation means for patient safety. I know what a missed appointment costs a medical practice. I know the difference between urgency and routine in a healthcare environment and I act accordingly. For C-suite executives, founders, and busy professionals, I bring that same precision and proactive thinking to your calendar, inbox, and daily operations. Nothing falls through the cracks. Nothing is left waiting. You stay focused on decisions that move your business forward while I handle everything that keeps it running. Here is what I take off your plate: ✅ Executive & Administrative Support Calendar management, inbox zero, meeting coordination, travel itinerary planning, SOP creation and documentation, meeting minutes, office administration, virtual office management, document preparation, and end-to-end administrative coordination. Tools: Google Workspace, Microsoft Outlook, Zoom, Calendly, Acuity. ✅ Medical & Healthcare Virtual Assistance Patient scheduling, remote patient coordination, telehealth support, clinical documentation assistance, prior authorization support, medical billing support, SOAP notes organization, medical administrative tasks, and HIPAA-compliant handling of sensitive patient information. Tools: EMR/EHR systems including DrChrono and Kareo, scheduling platforms, Google Workspace ✅ Wellness & Client Support Client onboarding, follow-up sequences, CRM updates, virtual receptionist support, and communication management for coaches, wellness brands, and service-based businesses. Tools: Canva, email platforms, CRM systems ✅ Operations & CRM Management Lead tracking, data entry, client data organization, administrative coordinator functions, workflow coordination, and business operations support. Tools: HubSpot, Zoho CRM, Airtable, ClickUp, Trello, Asana, Notion. I have supported clients across executive, healthcare, and wellness environments and I bring the same standard to every engagement: accuracy, confidentiality, speed, and zero dropped balls. My pharmacy background means I already understand medical terminology, clinical workflows, and the weight of handling sensitive patient information. When you hire me, you are not onboarding a general assistant and hoping they figure out the healthcare side. You are bringing in someone who already speaks your language from day one. I do not need hand-holding. I do not need micromanaging. I need to understand your goals, your systems, and your standards and then I get to work. If you are a medical professional, clinic owner, telehealth brand, busy executive, or founder who needs someone they can genuinely rely on, not just someone who shows up and ticks boxes, then we should talk. Send me a message. Tell me your biggest operational headache. I will tell you exactly how I can solve it.

  • Administrative Support
  • Customer Service
  • Data Entry
  • Virtual Assistance
  • Healthcare Management
  • Executive Support
  • EMR Data Entry
  • Electronic Health Record
  • Electronic Medical Record
  • HIPAA
  • Calendar Management
  • Email Management
  • Appointment Scheduling
  • Medical Records
  • CRM Software
  • Travel Planning
  • Project Management
  • Medical Terminology
  • Telemedicine
  • Customer Support
Goodness U.

Lagos, Nigeria

$5/hr
5.0
4 jobs

I am a licensed medical doctor with full GMC( UK medical license) registration and over four years of clinical experience in Nigeria . I specialize in remote healthcare support for US-based practices, and I bring something most virtual assistants cannot: I actually understand medicine. Over the past year I have worked remotely as a Patient Care Coordinator, writing individualized care plans, scribing live patient encounters, managing EHR documentation, and coordinating provider schedules across time zones. I have worked on OpenALYS and PCC, and I am HIPAA certified. When I document a clinical encounter or write a care plan, I understand the reasoning behind every word. I know what a missed detail means for a patient. That level of clinical judgment is what separates me from every other VA applying for healthcare roles. If you run a medical practice and you need someone who can support your clinical team without hand-holding, who understands your patients, your providers, and your documentation standards, I am the person you are looking for. I am reliable, detail-oriented, and I take patient care seriously because that is what I was trained to do.

  • Administrative Support
  • Microsoft Word
  • Virtual Assistance
  • English
  • Health & Fitness
  • Error Detection
  • Google Docs
  • Proofreading
  • EMR Data Entry
  • Electronic Medical Record
  • Medical Terminology
  • Medical Transcription
  • Patient Care
  • Healthcare
  • PointClickCare
  • Medical Billing & Coding
  • Medical Records
  • Microsoft Office
  • Communications

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Resources to help you hire

Virtual assistant hiring guide

A skilled virtual assistant can take on the administrative, technical, and creative work that pulls your attention away from higher-priority goals. From inbox management and bookkeeping to customer support and content scheduling, a VA helps businesses of all sizes run more efficiently.

What does a virtual assistant do?

A virtual assistant handles a wide range of remote tasks that keep businesses organized and running smoothly. Depending on their experience and specialization, a VA might focus on one area or support several parts of your operations at once.

Common day-to-day virtual assistant responsibilities include:

  • Managing email inboxes, filtering messages, drafting replies, and flagging urgent items
  • Scheduling meetings, coordinating calendars, and booking travel arrangements
  • Handling customer service inquiries through live chat, email, or help desk platforms
  • Preparing reports, organizing spreadsheets, and maintaining databases
  • Doing bookkeeping and invoicing, using tools like QuickBooks, Xero, or FreshBooks
  • Managing social media accounts, scheduling posts, and drafting content with tools like Buffer or Hootsuite
  • Conducting market research, competitor analysis, and data entry
  • Coordinating projects using platforms like Trello, Asana, or Notion
  • Handling platform-specific tasks like Amazon marketplace management, including product listings, inventory tracking, and customer reviews

How to hire a virtual assistant on Upwork

Upwork gives you the tools to find, evaluate, and start working with a qualified virtual assistant in a matter of days. Here's how to approach each stage of the process.

Step 1: Post a job

A clear, detailed job post helps you attract virtual assistants with the right skills for your specific needs.

  • Specify whether you need administrative support, customer service, data entry, scheduling, research, or a combination of tasks
  • Describe the tasks you need covered, such as daily inbox management, weekly bookkeeping, or ongoing customer support
  • Indicate whether phone support, calendar management, or client communication is part of the role
  • List required tools and platforms — for example, Google Workspace, QuickBooks, Slack, or a specific CRM
  • Specify availability expectations, including hours per week and any time zone overlap requirements
  • Include details about communication preferences and how you'll share tasks or feedback
  • Clarify the level of independence expected, from task-based execution to proactive support
  • Share your expected budget
  • Use the virtual assistant job description template as a starting point to make sure you cover the essentials

To save time, try the Job Post Generator powered by Uma™, Upwork's Mindful AI. Describe what you need in a few sentences, and Uma will draft a targeted job post for virtual assistants that you can review and customize.

Step 2: Evaluate candidates

Once proposals start coming in, focus on candidates whose skills and experience match the type of support work you need.

  • Look for experience supporting businesses similar to yours in size or industry
  • Review examples of calendar management, customer support, scheduling, or administrative coordination work
  • Evaluate written communication skills and attention to detail in proposals and profile content
  • Check work history for relevant experience, e.g., a candidate who has managed inboxes for e-commerce businesses, for example, will ramp up faster than a generalist
  • Review portfolios or work samples if your role involves content, social media, or creative tasks
  • Review each freelancer's Job Success Score (JSS) and client feedback to gauge reliability
  • Look for Top Rated or Top Rated Plus badges as indicators of consistent performance

Uma can generate candidate shortlists with side-by-side comparisons so you can quickly identify the strongest fits. Uma also offers instant video interviews, giving you a sense of each candidate's communication style before scheduling a longer conversation.

Step 3: Interview top choices

Interviews help you assess qualities that a profile alone can't reveal, like responsiveness, problem-solving approach, and communication clarity.

  • Ask how they manage inboxes, calendars, and recurring administrative processes efficiently
  • Discuss experience handling confidential information and sensitive business communications
  • Explore how they stay organized when managing multiple clients, projects, or priorities
  • Ask how they prioritize competing tasks when multiple deadlines overlap
  • Discuss their experience with tools specific to your workflow and how they've used them in past roles
  • Explore their communication style, such as how often they provide updates and how they flag issues
  • Review our virtual assistant interview questions for role-specific prompts, or explore executive assistant interview questions if you're hiring for higher-level support

Schedule and conduct interviews using messaging on Upwork. You'll get an immediate transcript and summary of each conversation, making it easy to compare candidates without relying on notes alone.

Step 4: Agree on scope and begin work

Setting clear expectations  in a formal contract before work begins helps both you and your new VA stay aligned from day one.

  • Choose between a fixed-price contract for projects with defined endpoints or an hourly contract for ongoing support
  • Define the specific tasks, deliverables, and any recurring responsibilities your new hire will own
  • Agree on a work schedule, including expected hours per week and preferred check-in cadence
  • Share access to the tools, accounts, and documents they'll need to get started
  • Establish protocols for task assignments, priorities, and response-time expectations
  • Clarify which decisions they can make independently and which require approval
  • Define procedures for handling confidential information, customer communications, and account access

Built-in features on Upwork keep everything organized once work is underway. Use messaging and the contract workroom to collaborate. Identity verification confirms who you're working with, while Hourly Payment Protection and hourly tracking cover time-based contracts. Project funds help you manage milestone-based payments.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring a virtual assistant cost?

Hiring a virtual assistant generally costs $10-$20 per hour, depending on the scope of work and the freelancer's experience. Consider these typical project costs when planning your virtual assistant budget:

Administrative support

$250-$750/project

Entry to intermediate
  • Inbox management and calendar scheduling
  • Travel booking and expense tracking
  • Document formatting and file organization

Customer service management

$500-$1,500/project

Intermediate
  • Help desk ticket resolution and live chat coverage
  • CRM updates and customer follow-ups
  • FAQ documentation and response templates

Bookkeeping and invoicing

$300-$1,200/project

Intermediate to expert
  • Monthly reconciliation in QuickBooks or Xero
  • Invoice creation, sending, and payment tracking
  • Expense categorization and financial reports

Social media management

$500-$2,000/project

Intermediate to expert
  • Content calendar creation and post scheduling
  • Community engagement and comment moderation
  • Monthly performance reports with analytics

E-commerce operations

$750-$3,000/project

Expert
  • Product listing optimization and inventory updates
  • Order processing and returns management
  • Marketplace analytics and competitor monitoring

FAQs about virtual assistants

Frequently asked questions

Is hiring a virtual assistant worth it?

For most businesses, yes, a VA handling 10-15 hours of administrative work per week can free up significant time for revenue-generating activities. According to the Bureau of Labor Statistics, demand for administrative support roles remains steady, reflecting how critical these tasks are to business operations. Community discussions on Reddit consistently highlight that the biggest gains come from delegating repetitive tasks and investing up front in clear documentation.

What do I do after I hire a virtual assistant?

After hiring a virtual assistant, start with a structured onboarding period by sharing a document outlining your core processes, preferred tools, and communication expectations. Begin with a smaller set of tasks and schedule regular check-ins during the first few weeks to provide feedback and adjust priorities.