Dyan C.
Customer Service Expert. Data Entry Specialist.
$4/hr
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“We are very happy to have worked with Dyan. She does a fantastic job with customer service, responds very well to feedback and sticks to schedules. She even took on the role as...”
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Dyan C.
Customer Service Expert. Data Entry Specialist.
$4/hr
Job Success
100%
Hours worked1,347
Jobs completed4
LocationPhilippines
“We are very happy to have worked with Dyan. She does a fantastic job with customer service, responds very well to feedback and sticks to schedules. She even took on the role as the trainer for other freelancers who joined our project, and performed beyond all expectations. She is also very communicative, and is a fantastic critical thinker, and took a lot of initiatives to affect the project positively. We will miss her a lot, and wish we could keep her with us for longer. Dyan is a very kind-hearted person, and a great support and companion for any project. Thank you Dyan for all that you have done for us.”
OVERVIEW
I have an extensive experience in providing Customer Support to various industries and businesses. I've been working as a customer service representative for years.
I have worked in financial, customer service and technical fields for US and New Zealand Accounts providing email and phone support , including both inbound and outbound calls.
I am excellent in MS Word, Excel, Internet, Email, IM and Windows Application. I can type 56 wpm. I am a fast learner, efficient, can easily adapt to new projects and hardworking indi...
SKILLS
- Customer service
- Virtual Assistant
- Telemarketing
- Telephone Handling
- Administrative Support
- Transcription
- Translation
- Microsoft Word
- Microsoft Excel
- Email Handling
Nelly F.
Bilingual Virtual Assistant - Translator
$30/hr
Job Success100%
Hours worked6
Jobs completed5
LocationFrance
“I'm very satisfied of job done (recipes translations from english to french) and enjoyed to work with Nelly. Would hire her again without any hesitation. Thanks”
OVERVIEW
Bonjour! Hello!
With a 14+ year of experience as a bilingual office manager, I can help you with administrative tasks and customer service needs.
I work in a quiet environment, I have access to wifi and all the essential office equipment.
Whether you are a small entrepreneur or a big corportation, I am a highly adaptable and responsible professional. Please feel free to contact me if you have any questions! Nelly
~ ~ ~
Dotée d'une expérience de plus de 14...
SKILLS
- Virtual Assistant
- Translation
- Microsoft Excel
- Microsoft Word
- Customer service
- Office Administration
- Email Handling
- Translation French English
- Translation English French
jodie m.
Technical Support
$15.56/hr
Job Success100%
Hours worked892
Jobs completed7
LocationUnited States
“Jodie successfully completed her task on time. We will be happy to work with her again on future projects!”
OVERVIEW
I look forward to excelling in your expectations of a virtual employee. My computer skills are exemplary. My attention to detail is impeccable. I have worked in technical support for companies such as West Corporation and At&t. I have excellent technical support skills. I can manage my time efficiently and effectively. I have worked from home previously. I am excellent at prioritizing. I am patient and responsive. I have been awarded for my excellent customer service skills. I look forward to working with you and your custom...
SKILLS
- Technical Support
- technical analysis
- Customer service
- Email Technical Support
- Internet research
- Internet Marketing
- Virtual Assistant
- Administrative Support
- Data Entry
- Data mining
Shiela B.
Experienced Customer Service Representative
$5.56/hr
Job Success100%
Hours worked1,578
Jobs completed9
LocationPhilippines
“Shiela is one of the best freelancers that I have ever had. I highly recommend her to anyone that wants a very responsible person to work with. Thank you Shiela :)”
OVERVIEW
Hello.
Good day! You may call me Iya. I have worked for more than 6 years in the Customer Service field. I have handled different accounts like Directory Assistance, Receivables Management, Billing Consultant, billing concerns and disputes for a telecom company. I was also a Chat Technical Support Representative for an Antivirus software. I am a Computer System Design and Programming graduate. I love Customer Service and Information Technology because this is where I'm good at. My work experiences has taught me that I can d...
SKILLS
- Customer service
- Virtual Assistant
- Email Handling
- Microsoft Word
- Data Entry
- Internet research
Angel F.
Virtual Assistant/Customer Service/Live Chat
$15/hr
Job Success100%
Hours worked1,359
Jobs completed7
LocationUnited States
“Excellent freelancer, easy to work with, great communication..very pleasant experience..”
OVERVIEW
To continue my journey as a top rated freelancer by consistently providing superior results to my clients. I specialize in office administration, project management, and customer service. With over 8 years combined experience in each field, I have the basic skills to hit the ground running from day one, along with the ability to provide valuable insight and contributions along the way.
I am proficient in Microsoft Office, Salesforce, and Adobe Photoshop and Illustrator to name a few. I pride myself, however, on my professi...
SKILLS
- Customer service
- Virtual Assistant
- Live Chat Operator
- Zendesk
- Administrative Support
- Microsoft Office
- Adobe Photoshop
- Salesforce.com
Mary G.
VA and Customer Services Specialist
$5.5/hr
Job Success100%
Hours worked1,581
Jobs completed5
LocationPhilippines
“One of the best! Very responsive and has great attention to detail :)
Thanks so much for the great work, Mary!”
OVERVIEW
I have about five years of Customer Service experience – about two years as an Inbound Calls representative and about three years as a Back office support and Customer Service Specialist. I was a Universal Agent assisting customers on their concerns about their mobile, landline, broadband and digital tv services. This includes billing explanations, credit processing, move of house and account name change requests, technician callouts, minor troubleshooting and a lot more. I also did backend duties and coordinated with the on...
SKILLS
- Research Papers
- Speech Writing
- Internet research
- Email Handling
- Customer service
- Call Handling
- Virtual Assistant
- Academic Writing
- ESL Teaching
Roshan B.
Data Entry Professional
$7.74/hr
Job Success100%
Hours worked281
Jobs completed17
LocationSri Lanka
“Great freelancer! Roshan was a clear communicator and turned the project around quickly - even faster than I needed. Would definitely recommend!”
OVERVIEW
I am an efficient DATA ENTRY Professional, as you can see, I have completed 15+ jobs in a minimum of time with 5 stars review at oDesk.
Highly skilled in,
* PDF/Images to Excel or Word manual transcription.
* Microsoft Word/ Excel Spreadsheets.
* Excel Spreadsheets data matching and comparing.
* Re-creating any document in Microsoft Word format.
* X-cart products management.
As a multi-skilled person, I deeply consider myself as a fast learner also I believe that I have the ability to engage any task in a...
SKILLS
- Data Entry
- PDF Conversion
- Microsoft Excel
- Microsoft Word
- Administrative Support
- Google Docs
- General Office Skills
- Adobe PDF
- Virtual Assistant
- WordPress
Okajevo O.
Customer Service Rep, Amazon Store Manager.
$10/hr
Job Success100%
Hours worked574
Jobs completed8
LocationUkraine
“Please refer to the reference letter attached given by the Canadian Employer Live Chat Media Productions Inc.”
OVERVIEW
The ability to deliver high-quality, pleasant service is vital to me and that is exactly what you will get when you hire me.
In my 2 years working as a customer satisfaction agent at a local electronic chain store, I have learned a lot when it comes to assisting and helping customers. I have also learned and understood how to value time and to use it to its full potentials. With a lot of things to do and a lot of customers to assist, I have honed my skills to be well versed in multi-tasking and to be well aware of my surrou...
SKILLS
- Customer support
- Customer service
- Live Chat Operator
- Virtual Assistant
- Social Media Marketing
- Data Entry
- Microsoft Excel
- Email Handling
- Google Spreadsheets
- Amazon Webstore
Jelyn M.
Research and Data Entry Specialist
$3.33/hr
Job Success100%
Hours worked6,126
Jobs completed18
LocationPhilippines
OVERVIEW
I want to gain employment where my education, work experience, skills and potentials, will be utilized and can be used effectively. I am self-driven, can do multitasking, detail-oriented and self-motivated individual.
Well-versed in using MS EXCEL, MS WORD, GOOGLE DOCS/SPREADSHEET
Knowledgeable in WordPress and Photoshop.
Experience in Amazon Product Research
I used to work as Jr. Systems/Network Administrator, Document Controller and a Graphic designer in a Japanese company based in the Philippines. I used to work ...
SKILLS
- Microsoft Excel
- WordPress
- Adobe Photoshop
- Data Entry
- Copy editing
- Internet research
- Virtual Assistant
- Email Technical Support
- Google Docs
- chat support
Md. K.
Virtual Assistant
$4.44/hr
Job Success100%
Hours worked2,236
Jobs completed17
LocationBangladesh
“Hard worker and got the job done on time and followed complex directions perfectly. I will hire Saddique again for future projects.”
OVERVIEW
I'm an awesome VA with more than 2 years experience at Upwork. I've always been successful delivering project reports in time as per clients' requirements.
My work initiates by discussing the project need with the clients, then making a project plan and starting the project work after the client approves my plan.
In detail, my professional experiences are as follows:
E-mail marketing: I've worked on the Get Response platform for almost seven months. My job was to manage the overall email marketing campaign. I was used to s...
SKILLS
- Social Media Marketing
- WordPress
- Content Writing
- HootSuite
- Email Marketing
- Internet research
- Virtual Assistant
Senka M.
Professional translator/Communications
$22.22/hr
Job Success100%
Hours worked598
Jobs completed5
LocationMacedonia
“Working with Senka was a great experience”
OVERVIEW
I am highly motivated and reliable, with excellent leadership skills, team-working on international level, effective communication and decision making, ambitious, creative, innovative and risk-taking.
Proficient in English, and advanced user in Microsoft Office.
Excellent background in administrative support (executive level), customer service and human resources.
Also, experienced in event planning and management.
Avid writer, I have written articles (on different topics), trying to enter the blogging world as of rec...
SKILLS
- Article Writing
- Teaching English
- Virtual Assistant
- Microsoft Excel
- Microsoft Word
- Proofreading
- Blog Writing
- Translation
What our customers are saying
At a Glance: Virtual Assistant
A virtual assistant (VA) provides administrative or technical professional services. Because they work remotely (or virtually), they could be located anywhere in the world whether it’s the same city as you or another country across the globe. They can schedule appointments and meetings, plan events, make travel arrangements, organize your inbox, proofread business documents, conduct research, prep reports, invoice clients, or update databases. They can also create and update social network profiles. If you have an e-commerce business, they could update product descriptions for your website.
If you’re looking for ways to free up your time and be more efficient, a virtual assistant can help you tackle a host of sales, email, administrative, and other types of tasks. Talented virtual assistants on Upwork have excellent communication skills and in-depth knowledge of Microsoft Office (Word, Excel, Access, and PowerPoint), Google Docs, and other programs. A VA can help you save time and be more efficient and organized.