Hire the best VOIP Administrators in the Philippines

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$20 hourly
Jefferson S.
- 4.9/5
- (6 jobs)
ICT Engineer/Helpdesk Support Responsible for keeping the systems of our customers running smoothly by keeping them up to date and configured correctly. Solid MSP Experience in Windows server: Hyper-V, Windows 2008/2012r2/2016,2019,2020 servers Support Virtual servers and Workstations Strong knowledge in Windows OS, MAC OS, android and iOS. Solid experienced in Backup systems, Networking, virtual machines and firewall setups. Setup Windows Servers, Windows desktop and laptop workstations, printers and scanner. Strong knowledge with RMM tools: Automate complex IT environments through N-able Technologies and Datto RMM. Solarwinds MSP and other cloud-based technologies. Strong knowledge in MS 365 tenant, MS 365 apps, AD and AAD, MS Intune, Azure Entra ID. Experienced in configuring and maintaining network infrastructure. Experienced with Datto, Veeam, and Microsoft and Storagecraft backup and recovery technology. Strong knowledge in Amazon Web Services (AWS), S3 Buckets, S3 Glacier, EC2, Workspaces, Storage Gateway etc. Strong knowledge with Microsoft Azure and Alibaba CCS, VMWare, Oracle Virtualbox and VOIP phones. NAS server Implementation, Synology and QNAP. Monitoring, Analyzing and Solving network issues, Cisco and Meraki routers, layer 3 switches, Access Points, Firewall, Sonicwall, Juniper, CraddlePoint, Palo Alto, Fortinet, Fortigate, Sophos, VPN etc. Call out or email circuit issues to carrier or third party vendor. Call out apps/software issues to third party vendor Strong Experience in providing high level customer service. Support end user remotely Experienced with IT Glue documentation. Experienced in email technologies, IMAP, PoP3, Exchange/MS O365, Google Workspace/Gmail. Experienced in MS customer partner Experienced in email migration, Google and MS 365 Ticketing system: Halo-PSA Zoho desk Service now Connectwise Auto-Task RMM/Remote control Solarwinds RMM Datto RMM Pulseway RMM Kaseya VSA Teamviewer RDP Zoom remote connect Anydesk Syncro Screenconnect Bomgar Quickassist Monitoring Networks: Meraki Dashboard Logic Monitoring Zenoss Adnet PRTG Netcloud Sophos Forti Client Certifications: NSE 1 Network Security Associate (Information Security Awareness) 6/3/23 – 6/3/25 NSE 2 Network Security Associate (Evolution of Cybersecurity) 6/3/23 – 6/3/25 CompTIA A+ 901 module certification CompTIA A+ 902 module certification Google IO certification Seminars attended: Accent Reduction – Holy Angel University [September 2014] Personal Development – Holy Angel University [September 2014] EMERSON CARAVAN – Holy Angel University [July 2015] Google IO - Holy Angel University with certificate of attendance [July 2015] Resume Tutor and Impressing Interviews – Holy Angel University [August 2016] PhilNITS Certification Program Japan Company – Holy Angel University [September 2016] I Hereby that the written information above is true and correct to the best of my knowledge and belief.

VOIP Administration
End User Technical Support
Ticketing System
Windows Administration
Mac OS X Administration
Office 365
Microsoft Active Directory
Windows Server
Server Virtualization
Amazon S3
Network Administration
VoIP Administration
Backup Administration
$25 hourly
Alberto P.
- 5.0/5
- (17 jobs)
Hello, I'm Alberto Jr Pontillas. I hold a Bachelor's Degree in COMPUTER SCIENCE. My primary strengths lie in my quick learning ability and my aptitude for adapting swiftly to changes. One of my most notable achievements was being recognized as the top performer for two consecutive quarters, leading to my promotion twice within a span of 6 months. I firmly believe that Integrity is essential in the workplace. Without it, building relationships becomes challenging, leading to unclear communication and hindering business growth. Two of my key strengths include my receptiveness to feedback, which I see as an opportunity for improvement and growth, and my consistently open-minded approach. Outside of work, I dedicate my spare time to playing basketball to enhance my physical fitness, and I enjoy watching English movies or anime with English subtitles. Thank you for considering my profile. I'm eager to contribute to the growth of your business. Have a wonderful day!

VOIP Administration
VoIP Administration
Product Knowledge
Communications
Telephone System
RingCentral Glip
Phone Communication
Provisioning
Customer Service
System Configuration
IVR Software
VoIP Software
VoIP
Technical Support
Call Center Management
Business with 10-99 Employees
$18 hourly
Jebson P.
- 3.8/5
- (38 jobs)
I am a self-motivated and very organized Top Rated Upworker who loves helping customers and managing projects. I am trained and experienced in multiple CS and CR platforms. I have a professional and respectful business manner, good at working quickly and accurately, and am able to prioritize multiple tasks or significant workload. Strong and solid experiences in Setting Up cloud VOIP systems with RingCentral Company. Troubleshoots issues with Auto Receptionist, Call forwarding, Call queues, porting numbers, greeting, hunt groups, Phone Provisioning. Has a wide range of technical skills and knowledge on Salesforce, Dynamics CRM, RC Admin portal, Admin interface, Ringcentral App. I believe in hard work and honesty. I am always interested in making a long-term professional relationship with my clients to ensure every project become successful. So, if you hire me, I can assure you that you will not regret your decision. Thank you for visiting my profile.

VOIP Administration
RingCentral Glip
Sales
VoIP Administration
Data Entry
VoIP
Outbound Sales
VoIP Software
Executive Support
System Administration
Customer Service
Cold Calling
Technical Project Management
Online Chat Support
$11 hourly
Via B.
- 4.3/5
- (5 jobs)
My main field of expertise is VOIP technical analyst and management for RingCentral, GoToConnect, Vonage, Zoom, and Connectware . I have vast knowledge about the work-around of the mentioned VOIPs' phone system and tools. I also have a background with Cloud PBX. I train clients on how to use a VOIP system as well as assists them in their onboarding for a migration to a new service provider. I also migrate phone systems from old servers to new servers and set up phones. In addition, I can also do virtual assistance and administrative tasks as a former supervisor. I am an expert when it comes to managing tasks, sending important emails, answering client calls, and scheduling meetings. I am a fast learner and can take instructions with less difficulty. I am computer proficient and has very good oral and communication skills. I can also provide assistance with data encoding or entry and inventory.

VOIP Administration
VoIP Administration
Virtual Assistance
Data Migration
Product Onboarding
Migration
Financial Audit
Technical Support
Customer Service
Domain Migration
Inventory Management
Data Entry
$10 hourly
Mark Edwil R.
- 5.0/5
- (4 jobs)
Hi. I work as a VOIP Engineer / IT / Technical Support Engineer / Telecommunications Engineer with Yeastar Technician, Routing Specialist, and Security Specialist certification. My goal is to provide best-in-class IT support and implementation projects. I got more than five years of extensive experience in Telecommunications, IT Support, Help Desk, Data Network, VoIP, Project implementation, and many more. I have strong experience in Customer IT Support and Project Management, managing on-premises and cloud environments. Effectively plan, install, configure, troubleshoot, and optimize IT infrastructure to achieve high availability and performance. I am passionate about data collection, analysis, and resolving customer's technical problems. I've worked on the implementation of custom solutions for clients in the Small-Mid Size business sector with up to 300 users, which included: ✅ migration from ISDN to VOIP Netsapiens platform (VoIP) ✅ implementation of computer network including router and switch ✅ implementation of VOIP phones such as Yealink, Grand stream, Polycom, Cisco ✅ implementation and troubleshooting of Netsapiens Softphone on Android and Windows And many more In implementing complex IT projects, I use the following approach: 1. Assess customer needs 2. Study business workflows 3. Architect and plan implementation of the solution 4. Implementing and deploying the solutions 5. User adoption and training 6. Ongoing Support My recent work and experience: 1. ✅ VOIP Engineer - New York, NY - Helpdesk implementation and ongoing helpdesk support - Phone System implementation and ongoing changes. - Assisting clients using TeamViewer or Any Desk to troubleshoot their Phones or LAN problems 2. ✅ Senior Telecom Network Engineer (Gur Lavi Communications)- a leader in Project Implementation and Management - Manila, Philippines - Network and VOIP configuration for all customers - Managing Netsapiens as company's main VOIP Platform - Responsible in reading, analyzing and Drawing of Network Diagrams and design to properly address customer's fault and needs. 3. ✅ VOIP Technician (Birns Telecommunications, Inc)- New York, NY - Responsible in monitoring and maintaining the voice and data network functionality of Dynalink Communications client - Supports level 2 and level 3 customer’s voice and data network issue - Responsible in answering Customer's Inquiry through Email and Calls - Responsible in working with Clients' Technical Team and Network Team for faster Case resolution 4. ✅ Corporate Helpdesk Engineer Level 2 (TPG Telecoms / AAPT) - Manila, Philippines - Troubleshoot service from TPG Telecom like ( EFM, ADSL, SHDSL, 3G, PIPE, ETHERNET, FTTN, FTTB,FTTP) - Use TPG DSLAM, Radius Server Test, VPDN Tool, MRTG, and SRAA, for network troubleshooting - Responsible in Coordinating and Liaising with Other departments (I.E. MACD, NOC, Service Delivery, Order Assurance, NOC, Account Management and Help Desk) I will be glad to share how my recent experience would be useful. Tell me if you are available to discuss details. I’m happy to answer any questions you might have about the details of your project.

VOIP Administration
IT Management
VoIP Administration
Network Administration
Customer Service
VoIP PBX
Technical Support
$15 hourly
Zerah S.
- 5.0/5
- (66 jobs)
I am an experienced VoIP Engineer and Implementation Specialist with expertise in a diverse range of phone systems, including RingCentral, Vonage, Aasani, Nextiva, Call Rail, Call Metric, Intermedia, GoTo, Verizon One Talk, 3CX, UCM Grandstream, and more. Leveraging my extensive knowledge and problem-solving skills, I excel at assisting users and customers in resolving technical issues effectively. My capabilities include troubleshooting software problems, guiding users through device setup and configuration, and providing clear explanations and instructions. I am proficient in implementing, configuring, and troubleshooting complex issues such as call routing, auto-attendants, call recording, and phone provisioning. I excel at identifying and resolving technical challenges, training end-users, and collaborating with cross-functional teams. My commitment is to ensure optimal system performance and user satisfaction, delivering high-quality service and technical support. With excellent communication skills across phone, chat, and email, I am detail-oriented, a strong problem solver, a team player, and capable of working under pressure with minimal supervision. My skills are : Technical Support • Resolve network issues • Assist end users on connecting devices to their network • Resolve software and hardware issue • Software and email setup and configuration • User Account Management • Remote Support Phone System Admin • Troubleshoot and Configure RingCentral, Vonage, Aasani, Nextiva, Call Rail, Call Metric, Intermedia, GoTo, Verizon One Talk, 3CX, UCM Grandstream, and more. • Call Routing and Auto-Attendant Configuration • Voicemail Management and Call Recording • End-User Training and Documentation. • RingCentral Analytics Dashboard • Provisioning Desk phones Email Management: • Excellent in proof reading email for grammar and spelling. • Outstanding in organizing email and regular monitoring to have zero inbox. • Very good in providing email template. • Ensure prompt and accurate communication via email. Scheduling and Calendar Management • Excellent ins using RingCentral and Zoom on scheduling meetings. • Outstanding in managing and creating schedules for a meeting. • Adept in using Google calendar and Outlook calendar Data Entry and Web Research • Creating and generating reports through powerBI • Very proficient in typing and transcription. • Knowledgeable in using Microsoft office 365 and Google Suites. • Excellent in research and administrative tasks.

VOIP Administration
End User Technical Support
Analytics Dashboard
Microsoft Office
VoIP
Email Communication
VoIP Administration
CRM Software
Customer Service
Zoom Video Conferencing
Technical Support
RingCentral Glip
Microsoft Dynamics 365
Phone Support
Email Support
Online Chat Support
$15 hourly
Manuel Q.
- 3.8/5
- (26 jobs)
I have 11 years of experience as a Helpdesk Representative, providing Technical Support and Customer Service via Voice, Email, and Chat. I can work in a diversified environment, flexible and friendly! I can work with minimal to no supervision. I can handle almost everything about Customer Service work and Technical Support work. I have worked with multitudes of production applications, Zendesk and SyncroMSP, to name a few. I have worked as an IT Administrator, Customer Service Representative, Scheduler, and more. My passion is to deliver high-quality work before the deadline while ensuring client satisfaction by paying attention to detail. I can say with 100% certainty that I would be a great addition to your team!

VOIP Administration
Veeam
Ubiquiti
Ticketing System
Antivirus & Security Software
Remote IT Management
VoIP Administration
Backup Administration
Server Administration
Google Workspace Administration
$50 hourly
Paolo M.
- 5.0/5
- (1 job)
I am a Cisco Collaboration Engineer with a track record of successfully implementing, supporting, and optimizing Cisco Unified Communications (UC) solutions for global and local clients. My expertise spans across CUCM, IM&P, CUC, UCCX, Expressway, CUBE, H.323/MGCP/SIP Gateways, Legacy PBX integrations, and WebEx. ✅ What I Offer: 🔹 End-to-end Cisco UC implementation & support 🔹 Incident, change, and problem management 🔹 Troubleshooting Cisco UC and WebEx issues 🔹 VoIP and telephony network design 🔹 Integration of third-party applications (Verint, Calabrio, Avaya, Polycom) 🔹 Documentation & knowledge sharing for teams 📌 Certifications: ✔️ CCNP Collaboration ✔️ Cisco Certified Specialist – Collaboration Core ✔️ Cisco Certified Specialist – Implementing Collaboration Applications ✔️ Cisco Certified Specialist – Collaboration Call Control & Mobility

VOIP Administration
Network Engineering
Computer Network
Computing & Networking
Cisco UCS
Cisco Unity Connection
Cisco CallManager
VoIP Software
End User Technical Support
Technical Support
Customer Support
Interactive Voice Response
VoIP Administration
VoIP
Cisco Certified Network Professional
System Administration
$46 hourly
Francisco Jr R.
- 4.5/5
- (45 jobs)
************************************************************************************************** "I will guarantee to build your company brand, establish your company integrity, earn your customer's trust, do business with confidence, and help you increase revenue". ************************************************************************************************** A Lean Six Sigma Certified professional. A self-taught I.T. specializing in cloud computing and networking. I would love to work for people who are longing for progress and continuous improvement. I would appreciate working for a firm that takes some of my insights towards the job to make it more meaningful, and efficient. I am your reliable service planner, project manager, and implementation officer ready to help your business succeed in both I.T. and service process industries. I am a service provider for industries that have been handling and dealing with different people from various walks of life as well as businesses of all kinds. I was trained and mastered different skills to complete the task designated to me. All of it should always be for the advantage of the business. I dream to apply all of those solid experiences to a particular business that would embrace and acknowledge some of my business-wise suggestions. VoIP expertise is listed below: **Call Flow Designing - Programmatic and Traditional **Telephony Server Deployment, config and setup **SIP termination/Origination Setup **Call queues / Auto Attendant - IVR **Call Forwarding / Call Routing **Voicemail Setup / Custom Answering Rules **Porting / User setup / Limited extensions **SMS Automation **Shared lines **Multi Site **Hot Desking **Templates / Role setup **Call logging expert / Audit trail **Announcement / Audio greetings - Voice over **Call Recording / Holiday Config **Desk Phone Provisioning **Analog line integration - ATA fxs/fxo config **Call Center Management console **Integration support via custom API

VOIP Administration
VoIP Administration
End User Technical Support
3CX
System Administration
Microsoft Exchange Server
Helpdesk
Computing & Networking
Bug Reports
Customer Service
macOS
Incident Management
Logistics Coordination
Business Operations
Microsoft Outlook
Tech & IT
$45 hourly
Edgar B.
- 5.0/5
- (1 job)
I am an I.T Service Delivery Manager , I have been working in the Industry for 12 Years, from the Level 1 Help desk Engineer , to Service Desk Team Lead to the current Position . I will provide technical support for your server, including Windows Server 2008 R2, Windows Server 2012 R2 , Windows Server 2016, Windows Server 2019 . Active Directory Domain Services Active Directory Certificate Services Active Directory Federation Services File and Storage Services DHCP DNS FTP IIS VPN (SSTP / PPTP / L2TP / IKEv2) DirectAccess RDS Hyper-V WDS WSUS Network Policy and Access Services Print and Document Services Clustering (NLB & Failover) Windows Server Backup Windows Configuration : Activation, Firewall, Update, Registry, Group Policy, NIC, Remote Management, and other miscellaneous configuration.

VOIP Administration
Microsoft Hyper-V Server
IT Service Management
WordPress
Business Process Outsourcing IT Services
VoIP Administration
DHCP
DNS
Microsoft Active Directory
Microsoft Exchange Server
Microsoft Azure
$60 hourly
Glenn R.
- 5.0/5
- (12 jobs)
Over the past 20+ years i have mastered the art of Asterisk Ninjitsu. When choosing me you can expect that job will be done quickly and perfect. Highly trained with any Asterisk distributions. PBX and non Asterisk PBX (Issabel PBX, asteriskNOW, TrixBox, Elastix, PIAF, freePBX, MirtaPBX, and 3CX) A2Billing Predictive dialers (GoAutodial and ViCidial) Multitenant PBX Thirdlane and VitalPBX and Hardware based PBX (SwitchVOX, Yeastar myPBX and Grandstream UCM). Class 4 and 5 Softswitches ( Sippysoft, Porta One, VOS3000, Voipswitch, Mediacore, Nextone) I have a solid experience in designing, installation, configuration, deployment and troubleshooting VoIP hardware and software applications. I am currently doing full time consultancy service for companies both local and abroad and already have at least a total of 600+ PBX server deployments. I don't like to do something that doesn't need to be done, so i usually prefer to use available developed components and solutions. But when something is needed and not available, as an experienced shinobi, I execute the techniques of asterisk programming and scripting. My rate maybe higher than others but i can assure you that I can deliver any work satisfaction guaranteed!

VOIP Administration
Session Initiation Protocol
CentOS
VoIP
VoIP Administration
Elastix
Asterisk
Linux System Administration
3CX
VoIP Software
FreePBX
$18 hourly
Carlo C.
- 5.0/5
- (1 job)
Pursues challenging career from a progressive organization that provides an opportunity to leverage technical skills and abilities in the field of Network, Systems and Security.

VOIP Administration
Linux
Network Planning
Network Monitoring
Cisco Certified Network Professional
Cisco Router
Network Design
Cisco IOS
Network Administration
PfSense
HP Network Management Center
VoIP Administration
Network Engineering
Network Equipment
Computing & Networking
Computer Network
VPN
$6 hourly
Antonio Ricardo O V.
- 4.9/5
- (1 job)
Dear Sir/Madamme; With a decade of professional experience, I have cultivated a deep commitment to delivering impactful results and contributing meaningfully to team and organizational success. Throughout my career, I have honed my ability to adapt to dynamic environments, navigate challenges with resourcefulness, and uphold high standards of professionalism. My working style aligns with the Conventional approach, characterized by a systematic mindset and an innate ability to organize and manage processes efficiently. Whether it's coordinating intricate workflows, ensuring compliance with established protocols, or maintaining meticulous attention to detail, I thrive in roles that demand structure and precision. This approach has consistently enabled me to produce outcomes that are both reliable and aligned with the broader objectives of my work environment. Beyond my technical capabilities, I bring a strong sense of accountability and collaboration to every role I undertake. I understand the importance of fostering positive relationships and contributing constructively to team efforts while staying focused on shared goals. My experience has also equipped me with the ability to anticipate needs and provide solutions proactively, ensuring smooth operations and sustained progress. I am enthusiastic about the opportunity to bring my skills and experience to your organization and am confident that my dedication and methodological approach would be a valuable asset. I welcome the chance to discuss how my background, working style, and commitment to excellence can align with the goals of your team. Sincerely, ARVALT

VOIP Administration
Data Entry
Customer Satisfaction
Customer Support
Sales
Communication Etiquette
Email Communication
VoIP Administration
Program Evaluation
Market Research
Sales & Marketing
English
Phone Support
Email Support
Online Chat Support
$20 hourly
Luexson R.
- 4.9/5
- (12 jobs)
I have been working with Asterisk-based and other PBX systems, including Vicidial, FreePBX, Elastix, and Issabel

VOIP Administration
VoIP
FreePBX
VoIP Software
Linux System Administration
Asterisk
VICIDIAL
Web Services Development
Nagios Core
VoIP Administration
Iptables
Elastix
Linux
$16 hourly
Ariel F.
- 5.0/5
- (2 jobs)
I am offering 20 years of IT System administration. Experience: AWS Cloud Compute ( Amazon Connect, Amazon Appstream 2.0, VPC, RDS & S3). With aws solutions architect associate certificate. Office365 Microsoft Windows Server 2003, 2008, 2012 and 2019. Microsoft Active Directory DHCP Exchange VMWare Vicidial (VoIP) 5 yrs experience Experience in handling linux machine. NetBox Cyberhound.

VOIP Administration
VMware Administration
Amazon EC2
VICIDIAL
VoIP Administration
Amazon S3
Computer Network
$25 hourly
Erick Christopher Velonza P.
- 5.0/5
- (9 jobs)
With more than 15 years of I.T. experience in Operations and Management with outstanding proficiency on the following: * Desktop / Desk Side / Remote Support (Installation, Maintenance and Administration) for Multiple Microsoft Windows OS Platforms: - Windows 10 Pro on AD - Windows 8 and 8.1 - Windows 7 on AD - Windows XP on AD * Desktop / Desk Side / Remote Support for Multiple Microsoft Office Products: - Microsoft Office 2016 Pro - Microsoft Office 2013 Pro - Microsoft Office 2010 Pro - Microsoft Office 2007 Pro - Microsoft Office 365 # MS Word # MS Excel # MS Outlook # MS PowerPoint # MS One Note * Desktop / Desk Side / Remote Support for Various chat tools: - Cisco Jabber - Microsoft Lynch - Skype - Telegram - Slack - Microsoft Teams * Active Directory (Access Management, Employee On-Boarding and Exit) - AD Account creation + Adding Computers + Adding Users - AD User Account password reset, suspension, deletion - AD Access Control *Desktop Remote Tools: - Remote Desktop - Windows Remote Assistance - Dameware Remote - Team Viewer - Anydesk - ConnectWise Remote * VOIP Related Proficiencies: - Nortel/Avaya Command Line Interface (CLI) - Nortel/Avaya Contact Recording System - Nortel Contact Center Manager (CCM) - Nortel Viewer - Nortel CallPilot - Verizon OneTalk System - Twilio Flex *Wireless Networks - Gateways (Cisco Meraki, Radius, HP MSM, Aruba, etc.) - Network Switches (Cisco, Cisco Meraki, Netgear, TP-Link, D-Link, HP, etc) - Access Points (Cisco Meraki, RG-AP, Unifi, Zebra, Aruba etc.) * IT Management/Ticketing Systems - HP Openview - Emerson Service Manager - Zoho Desk - FreshDesk *Oracle Virtualbox *CITRIX L1 Support *Oracle CRM L1 Support *AS400 L1 Support *SAP L1 Support *Data Entry/Editing/Manipulation *Data/Information Security *Data/Internet/Web Research

VOIP Administration
Information Technology Operations
VoIP Administration
Customer Support
Wireless Security
Phone Support
Technical Support
Wireless Network Implementation
Microsoft Active Directory
Network Monitoring
Desktop Support
Data Entry
Microsoft Office
$15 hourly
Christopher S.
- 5.0/5
- (2 jobs)
I've been working 10 years plus as an IT Analyst/Specialist to a different companies (Local and Abroad). I am flexible to any work and a Team Player. Reliable for any IT issues and can work multi tasking. TECHNICAL SKILLS • Installing Windows Servers, Vicidial CLI and GUI (CentOS), Network and System Security, BioStar Biometric Server, and CCTV Cameras. • Configuration and Managing Windows Server 2008, 2012 R2 (Active Directory: Users and Group Policies). • Firewall Configuration (MikroTik, ClearOS, PFSense). • Managing and Maintaining Networking Connections and Equipment (Access Point/Repeater/Switch). • Coordinating Providers/Carriers/ISP for VOIP and Internet Connection issues.

VOIP Administration
VoIP Administration
PfSense
Windows 8 Administration
Windows 7 Administration
Windows Administration
Linux System Administration
Windows Server
CentOS
$6 hourly
ROGER M.
- 5.0/5
- (6 jobs)
I am a seasoned professional with diverse experience in technical leadership, education, administration, and sales. My roles have included Technical Head, Class Facilitator, General Virtual Assistant, Telemarketer, Appointment Setter, Lead Generation Expert, and Product Listing Specialist. Experience: Technical Head: Directed technical projects, optimized systems, and led teams to ensure seamless IT operations. Class Facilitator: Delivered engaging lessons, developed curricula, and assessed student performance to enhance learning. General Virtual Assistant: Provided comprehensive administrative support, managed schedules, and maintained confidentiality. Telemarketer: Conducted successful telemarketing campaigns, generated leads, and achieved sales targets. Appointment Setter: Efficiently coordinated appointments and managed executive schedules. Lead Generation Expert: Identified and qualified leads, building a strong pipeline for business growth. Product Listing Specialist: Managed and optimized product listings for improved visibility and sales. My broad skill set and adaptability make me a valuable asset to any team, committed to achieving organizational goals.

VOIP Administration
Administrative Support
Customer Service
Marketing Strategy
Microsoft Excel
Sales
VoIP Administration
Customer Relationship Management
B2C Marketing
Outbound Sales
Adobe Photoshop
Finance & Accounting
Lead Generation
Telemarketing
$15 hourly
Vanessa Joy V S.
- 4.6/5
- (16 jobs)
Im a former real estate virtual assistant i have experience in administrative work like to be organize especially to my client email, do the google spreadsheet, gdocs, gdrive,gvoice. post a listing in Craigslist, prepare contact to the seller and buyer of the house for sale using hello sign, i also do the mailing list, find a comparable sales using zillow. i love to learn more to enhanced my knowledge and skills. im very dedicated to work and make sure i will give my 100% to finish my task.

VOIP Administration
Customer Service
Cold Calling
Corporate Finance
VoIP Administration
Lead Generation
Zoho CRM
$5 hourly
Bernard Ian B.
- 5.0/5
- (3 jobs)
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals

VOIP Administration
Data Entry
Project Management
Account Management
Implementation Plan
Customer Service
VoIP Administration
Technical Support
Troubleshooting
Online Chat Support
Email Support
$7 hourly
Kenneth L.
- 0.0/5
- (0 jobs)
AREAS OF EXPERTISE: • Avaya CMS Administration • Avaya PBX Administration • Active Directory • Blackberry Enterprise Server Administration • Cisco Administration • Detailed Documentation • Google Administration • Microsoft Email Console Management (Exchange Server Administration) • MS Office 365 Administration • Rapid Ticket Response Time • Root Cause Analysis • Remote Assistance using multiple types of software • Administration of Different Call Center Technologies

VOIP Administration
Software QA
VoIP Administration
Google Workspace Administration
Microsoft Active Directory
Office 365
$15 hourly
Lester C.
- 0.0/5
- (2 jobs)
I am an experienced Account Manager and Operations Leader with a strong background in digital marketing and BPO. Most recently, I managed client relationships and optimized marketing strategies in a digital marketing company, driving business growth and campaign success. Before that, as an Operations Manager in a BPO setting, I led teams, improved workflows, and enhanced performance metrics to boost productivity and customer experience. My career began in the BPO industry, where I handled customer care for AT&T and T-Mobile. At T-Mobile, I was recognized as a Customer Service Ambassador (T-Voice), identifying process inefficiencies and driving solutions that led my site to achieve 100% performance in 2016. Later, as a Quality Advocate, I focused on coaching and performance improvement. With expertise in account management, operations, and customer experience, I thrive on optimizing processes and delivering impactful results.

VOIP Administration
Management Skills
Operational Planning
Project Management
Customer Service
VoIP Administration
Leadership Skills
Quality Control
Technical Support
Training Presentation
Email Support
$6 hourly
Dave W.
- 4.0/5
- (1 job)
YOUR VIRTUAL ASSISTANT: READY TO WORK WHEN YOU ARE! Hi! I'm Dave Wenceslao from Davao City, Philippines. I have been a successful telemarketer for 3 years with a proven track of high sales records, and that led me to be promoted as a Sales Team Supervisor in a BPO Company where I am located. Now I have explored logistics industry and been working here for 3 years. I am in charge with negotiating with the 3PL carriers to optimize freight rates and booking. I have a good grasp of, and these are the services that I can offer: ADMINISTRATIVE / VIRTUAL ASSISTANCE - data entry (spreadsheets) - email management - internet research - file management - CRM management - project management - personal assistance SALES - telemarketing - sales strategy - team management - lead generation - B2C - Vicidial tech manager (operations in-charge) - Logistics Rates/Booking/Track and Trace Thanks and talk to you soon!

VOIP Administration
Business Operations
Task Coordination
Sales Leadership
Administrative Support
VoIP Administration
Data Entry
Scheduling
Lead Generation
Cold Calling
B2C Marketing
Email Communication
Team Management
$8 hourly
Vevein Crystell B.
- 5.0/5
- (5 jobs)
With over 7 years of working in the BPO industry, I Can Manage and build a productive team using my leadership skills. I can effectively communicate with clients and build trust. Can do multi-tasking, and work efficiently.

VOIP Administration
Quality Control
Quality Assurance
Multitasking
VoIP Administration
American English Accent
Data Entry
Outbound Sales
QA Management
Client Management
B2B Marketing
Sales
Lead Generation
$6 hourly
Salifou A.
- 0.0/5
- (2 jobs)
Over the past six years, I have been working as a technical support representative where I developed skills in VOIP , IT technical support and sales and Data entry. As a technical support representative , I assisted clients with their Asymmetric digital subscriber line (ADSL) connection, Fiber connection and Network As A service (Naas) connection. In addition , I provided high quality service to Voice Over IP (VOIP) clients, helping them setup and repair their phone system and well as their billing concerns in both French and English. In my current company, I also serve as a Subject Matter Expert(SME) for my colleagues in case they have difficulties with clients in any line of business. I also serve as a French and English interpreter/translator between monolingual agents and clients. Furthermore, I also acquired Data entry skills as a result of working for 3 years as a data entry operator, I have a typing speed of 40WPM with an accuracy of 97%. Finally, as an Information technology graduate , I have a good knowledge of computer skills requirements ( Excel, power point , word ) and different platforms such as Salesforce and Zendesk.

VOIP Administration
VoIP Administration
Data Entry
Customer Satisfaction
Computer Maintenance
Information Technology Operations
Technical Translation
Computer Hardware
VoIP Software
Translation
Typing
French
Technical Support
Online Chat Support
Phone Support
$6 hourly
Lara Lee A.
- 0.0/5
- (4 jobs)
Looking for an 𝙀𝙓𝙋𝙀𝙍𝙄𝙀𝙉𝘾𝙀𝘿 𝙀𝙓𝙀𝘾𝙐𝙏𝙄𝙑𝙀/𝘼𝘿𝙈𝙄𝙉𝙄𝙎𝙏𝙍𝘼𝙏𝙄𝙑𝙀 𝘼𝙎𝙎𝙄𝙎𝙏𝘼𝙉𝙏 for the long haul? Search no more! 🌟 3+ years of PRO Virtual Assistance Experience I'm Lara, your whimsy VA 🧙‍♀️ With a dash of skills and a sprinkle of experience, I turn tasks into tales infusing magic into every work day! ✨ Here's what I can do👇🏼👇🏼👇🏼 🔥 𝙅𝙞𝙡𝙡-𝙤𝙛-𝙖𝙡𝙡-𝙩𝙧𝙖𝙙𝙚𝙨 - 𝙥𝙧𝙤𝙫𝙞𝙙𝙞𝙣𝙜 𝙨𝙪𝙥𝙥𝙤𝙧𝙩 𝙬𝙝𝙚𝙧𝙚𝙫𝙚𝙧 𝙞𝙩'𝙨 𝙣𝙚𝙚𝙙𝙚𝙙 𝙢𝙤𝙨𝙩. ➜ I handled a wide array of executive-level responsibilities including team leadership, tech support, invoice and billing processes, report writing, email marketing and general admin assistance, providing seamless support and efficiency. 🔥 𝙇𝙚𝙖𝙙𝙚𝙧𝙨𝙝𝙞𝙥 𝙖𝙣𝙙 𝙏𝙧𝙖𝙞𝙣𝙞𝙣𝙜 ➜ With experience in handling big teams of artists, connecting with people is one of my charms, teaching is one of the biggest things I'm passionate about and I find joy in helping each team member reach their goals. 🔥 𝘾𝙡𝙞𝙚𝙣𝙩 𝙊𝙪𝙩𝙧𝙚𝙖𝙘𝙝 ➜ Your social enchantress is skilled at reaching out to potential clients, forming meaningful connections, and nurturing those client relationships. 🔥 𝙂𝙚𝙣𝙚𝙧𝙖𝙡 𝘼𝙙𝙢𝙞𝙣𝙞𝙨𝙩𝙧𝙖𝙩𝙞𝙫𝙚 𝘼𝙨𝙨𝙞𝙨𝙩𝙖𝙣𝙘𝙚 ➜ Pretty much a shapeshifter, your flexible sidekick can seamlessly adapt to various tasks and responsibilities including, but not limited to, calendar management, email coordination, report writing, confidential document handling, multimedia editing, data entry and web research. 🔥 𝙊𝙥𝙚𝙣 𝙩𝙤 𝙐𝙥𝙨𝙠𝙞𝙡𝙡 ➜ Just as the world never ceases to unveil wonders, my hunger for knowledge is endless. I am open to acquiring new skills and very much ready to accept any new tasks. A quick learner too 😉 👩🏻‍💻 Very much tech savvy -- I basically eat the following tools for breakfast ✦ Freshdesk ✦ Helpdesk ✦ Anydesk ✦ Etsy ✦ Shopify ✦ Teleconsole ✦ Rev.io ✦ Google Worspace ✦ Microsoft 365 ✦ Discord ✦ Slack ✦ Trello ✦ Canva ✦ Procreate 🟢 Ready to add ✨a touch of Lara✨ to your team? Let’s create a tale of success together! 💬 Drop a personalized message 📞 Let me know the best time for a Discovery Call “I never dreamt of success, I worked for it” Lara 🌸

VOIP Administration
System Configuration
VoIP PBX
VoIP Software
Troubleshooting
Hardware Troubleshooting
IVR Software
Telephone System
VoIP Administration
Email Support
Technical Support
Inventory Management
Data Entry
Quality Assurance
Virtual Assistance
Customer Service
$20 hourly
Aaron Joshua Lanche G.
- 0.0/5
- (1 job)
Several years of experience in the IT Industry with various technologies. Implementation of Network devices and VoIP platform/services.

VOIP Administration
Aruba
RingCentral Glip
Phone Communication
Data Entry
Technical Support
Office 365
VoIP Administration
Cisco Certified Network Associate
Computer Network
Network Administration
Cisco Router
Adobe Photoshop
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