Chat Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $50 - Posted
This is a long term job so I need serious people you will be Working as an agent for company owners to check the quality of their services you will spy on workers and report their behavior spend 2-7mins on the phone you will be getting paid $2 to $5 a call this is a great way to earn if you are looking for a long term job if you have more then one phone line you can earn more money..
Skills: chat support Call Handling Customer service Phone Support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi freelancer, I am creating a new company and I need the best customer service representatives to join my agency, we are working with different clients for different type of jobs we are growing fast and we are in the need of talent to grow with us, if you are a team player join us and be part of the team. REQUIRETMENTS 1. Excellent internet connection 2. Headphones. 3. quiet environment to work. 4. perfect English 5. customer service experience. 6. be able to work full-time. 7. has to be an exclusive agent for our agency. Join us now and grow with us.
Skills: chat support Call Handling Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a developer of live chat software used by almost 150000 websites throughout the world, mostly in Europe, Asia, and the Americas. We are rapidly growing in German market and now we need the help of a multi-talented individual to help us with our German-speaking customers. Your responsibilities will include: • Help our German/English customers via chat, phone, and email. Resolve typical issues such as problems with chat-code installation, using our software, and payment process • Activate sales by phone (no cold calling!) • Help us translate our product and website into the German language Qualifications: • Experience in customer support and sales • Excellent German writing/grammar skills • Languages required: German (native) and English (fluent) Work Hours: • 40 hours per week, Monday to Friday • 8-hour shift, during German business hours ------ To learn more about us, check out our websites here: https://www.jivochat.com (English) https://www.jivosite.ru (Russian) https://www.jivochat.com.br (Portuguese) https://www.jivochat.es (Spanish) https://www.jivochat.de (German site, coming soon!!) Our company likes to have fun! Check out a video from our last company trip to Sochi, Russia (2016): https://www.youtube.com/watch?v=oEiEeSuOf8Y
Skills: chat support Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
looking for applicants that can provide exceptional customer service must posses a gracious approach in all activities: Greet Visitors, handle calls, concerns, with confidence and professionalism provides information on facility services available including but not limited to travel arrangements, restaurant reservations and conference room booking. fully understands client requests, can follow through thoroughly. Prioritize and monitor flow of the location. Handles confidential information.
Skills: chat support Administrative Support Call Handling Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $3,000 - Posted
We require the following for an Australian Company servicing USA England Canada Australia New Zealand China Malaysia England Russia Saudi Arabia vietnam Spain Call Centre staff from our locations and from home office All staff interacting with clients will require spoken English and written English Home based office staff will require if interacting with clients spoken and written English Home based staff with only email or chat requirements will need average spoken English but excellent written English and also there native language. We are seeking applicants from the Philippines but also from the countries listed above to add to our current work force World wide. We are seeking a wide variety of applicants for a number of positions. This is ongoing work and travel and regular advancement. All staff will be paid well above your average CC wage and will have a choice of health cover and travel or increase structured retirement savings or added directly to your salary. We are hunting the best of all areas those that are hungry for a great future and money and can in what they do deliver excellence Home based offices which must professional in setup and have 2 forms of internet and an extra power generator back up with sound proofing we will increase incomes to assist with costs. We are seeking a people who sees his or her worth and wants to show the World how great they are at what they do and how professional they perform. Your work is revised frequently so we know who is where we wont and reward them. We look forward to hearing from you all Gerard we did not put the correct fee as it is different country to country and also different hours and shifts but will be above your current one we are confident Entry Level Intermediate High
Skills: chat support Accounts Payable Management Administrative Support Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a Canada based real estate company who is looking for a qualified and experienced person who speaks fluent English to handle our inbound and outbound phone calls. We will train them on lead handling and process, but the applicant must possess phone etiquette skills and be a people's person and friendly and outgoing. We will also train applicant on real estate terminology and geography in our markets. Applicant must be a quick learner and must have excellent communication skills and be highly intuitive. Responsibilities: - Receiving inbound calls and making outbound calls - Respond to customer inquiries and issues via chat, email and telephone in an efficient and effective manner - Evaluate, trouble-shoot and follow-up on customer issues - Lead generation, screening, and coordination and new customer prospecting - Document, track and monitor all leads and interactions in client management system (CMS) - Identify and nurture relationships with prospects via phone, email and chat - Contribute ideas to improve processes for optimal performance and customer experience - Acquire knowledge on company products and offer strategies to maintain client relations - Collaborate with team members to reach targets and goals - Understand and adhere to all company requirements, policies and procedures - Participate in meetings with team members in office or via Skype as required - Maintain regular and consistent attendance and punctuality - Report to project manager with progress updates Skills Required: - Great phone etiquette - must be pleasant, approachable, articulate and well spoken - Must communicate clearly and professionally with clients and team members - Strong administrative, customer service and sales skills - Tech savvy and can learn new applications easily - Continuously acquires administration and new customer service techniques - Dependable and great work ethic - Demonstrates self-learning skills - Great analytical and problem solving skills - Conduct work in a professional manner - Pays great attention to detail - Highly organized and able to multi-task - Prompt and able to meet deadlines - Self automated and works independently and requires little supervision - Extremely fluent in English with excellent verbal communication Experience: - At least 2 years experience in this field - Previous experience with lead coordination and business development is an asset - Familiarity with cloud apps/software and client management systems (CMS) such as Salesforce preferred Please submit requested hourly rate with your proposal along with your resume and references to display. We are only contacting those who have experience and have professional work to showcase. A complete Elance profile, strong references and an established reputation on Elance is preferred. Please note we are a company that believes in relationships. This position will start on a trial period and may lead to possible long term position if completed successfully. This could be a great opportunity for a skilled coordinator to showcase their talent and secure a permanent position.
Skills: chat support Administrative Support Call Handling Cold calling