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Chat Support Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
we have a mobile app in Fitness and nutrition coaching. users can download the app for free and sign up to receive a 7 day meal plan and a personalized training program. they can also chat directly with their coach through messaging. our app is based on a holistic approach. we are hiring now a team of coaches including Fitness, Nutritionist, Dietitians and Emotional/Life Coaches to join our team so to reply back to users requests via chatting. The app is promoted in USA and UK, and we are forming a team of various coaches so we can cover up a 7/7 schedule. Coaches should be present in the united states as the app is for the USA and UK. a perfect english is hence required.

Fixed-Price - Est. Budget: $ 30 Posted
MAIN JOB TASKS: 1. Check the flow of a website and checkout 2. Give comments and recommendations for improvements REQUIREMENTS: 1. Proficient in Japanese and English 2. Stable Internet Language Skills: japanese & english When applying to this job, please write this sentence in Japanese: "Hello, thank you for purchasing our product." Also please provide your Skype ID.

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
we have a mobile app in Fitness and nutrition coaching. users have a 7 day meal plan and a personalized training program. they can also chat directly with their coach through messaging. we are hiring a team of coaches including Fitness, Nutritionist and Emotional/Life Coaches to join our team. we need to cover a schedule from monday till sunday and from 12pm till 12 AM on various shifts, USA timing. its a part time job, whereby the candidate should reply to the messages received by users. Coaches should be present in the united states as the app is for the USA and UK. a perfect english is hence required.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Giant Invitations is seeking an experienced offshore customer service staff to assist with chat support, manage customer email enquiries, research and general administration support. We are Australia’s leading provider of online wedding invitations and stationery, looking for a full time staff member with excellent English and superb customer service skills. Primarily you will be providing chat and email support under supervision of our local staff. In addition, your role will involve: • Online research & basic admin tasks • Product data entry on our website and online stores like eBay, Etsy etc. • Basic SEO tasks (training will be provided) Full training will be provided, however experience in working with English speaking customer service team + excellent English, spelling and grammar required. Role is full time, permanent position for the right applicant, 5-6 days a week. Rate is $5-6 Australian Dollar per hour.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are currently looking to find experienced Customer Service Agents to service our online customers 24/7. This is a very important role within our business and offers great opportunities for those who show professionalism and determination. Key Responsibilities: Provide customer service to customers via Live Chat and e-mails in English and multiple other languages. Guide customers through the site and assist them in using the various services and products offered. Resolve and report all sorts of technical problems reported by customers. Handle both written and verbal internal communication, which is in English. Work in a team, support team members and contribute to a good atmosphere on the job. Key Competencies: Excellent written and verbal communication skills – e-mail, chat. Excellent team player Pleasant personality Can work well under pressure Works under minimum supervision Flexible working hours Technical Requirement : -You must have access to a stable internet...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We need customer service agent for our Amazon product. If you think you are the right person we invite you to give us your best offer. Job Description: We're looking for a Customer Service Agent. Your responsibilities: - Respond to customer inquiries via chat, email and telephone in an efficient and effective manner - Evaluate, troubleshoot and follow-up on customer issues - Maintain regular and consistent attendance and punctuality Your qualifications: - A complete Elance profile - References or an established reputation on Elance preferred Thanks, Lilia Fridman CEO

Fixed-Price - Est. Budget: $ 50 Posted
Dear applicant, Our company, The Australian Institute of Professional Pathways (AIPP), helps international students who have come to Australia to start their career (in Australia) successfully through our various internship placement services, career support, and training programs Currently we have a hiring opportunity available for the right person to work for us full-time as a "Resume Polishing & Interview Trainer" Your task will be varied and will primarily include the following activities: - Polishing student's resumes (making their english more professional) - Practice asking them interview questions and coaching them via skype You will have approximately 6 -7 sessions with each student that is assigned to you (1-2 sessions for resume, 5 sessions for interview practice). Each session is expected to be approx 45 minutes. Would you like to talk with students on Skype and give them tips / advice on interviews? If so this job could be good for you Payment will be $30-50...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone who can offer live chat and phone support for a Forex Broker. We currently have people who take charge of the 9am-6pm Melbourne time support, so we need more to cover the rest of the hours so that we can give 24-hour support from Mondays to Fridays. Although your main priority will be to support our clients with any questions they may have during quiet periods there will also be a few admin tasks, for which, training will be provided. You must be available for either 6pm-1.30am or 1.30am-9am Melbourne time 5 days per week. Please let us know which shift would be your preference. What skills are needed? Excellent written and spoken English skills are necessary. Fluency in other languages aside from English (preferably Chinese or Japanese) would be a strong advantage. Preferred knowledge and skills: Any prior work in or knowledge of financial services or betting/gaming industries would be an advantage. Prior experience in live chat, telephone or...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a communications company looking to hire person with a background in customer care tailored to the needs of business clients. Our ideal candidate must have excellent command of both verbal and written English, be able to work independently as well as with a team. This job is open to people who want to start right away. We are only interested in people looking for long term work and very serious. Must have a quiet location, with reliable computer and stable internet link.

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Responsible for acting as a liaison between customers and companies. Assists with complaints, orders, errors, account questions, billing, cancellations, and other queries. *Resolve customer complaints via phone, email, mail, or social media. *Use telephones to reach out to customers and verify account information. *Greet customers warmly and ascertain problem or reason for calling. *Cancel or upgrade accounts. *Assist with placement of orders, refunds, or exchanges. *Advise on company information. *Take payment information and other pertinent information such as addresses and phone numbers. *Act as the company gatekeeper. *Utilize computer technology to handle high call volumes. *Work with customer service manager to ensure proper customer service is being delivered. *Close out or open call records. *Compile reports on overall customer satisfaction. *Read from scripts. *Handle changes in policies or renewals