Chat Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are seeking a business development manager to join our team. Responsibilities will include: - answering live chat and email sales requests, and in-bound telephone if willing. - overseeing customer service interactions and ensuring customer satisfaction - initiating customer retention programs, boost satisfaction and handle cancellation requests - discovering market opportunities, business planning and product development - ad hoc administrative duties Our company works in the IT sector across Australia and New Zealand, offering a range of hosting, server and datacentre products to businesses. Applicants must have EXCELLENT written and oral English skills. Experience in the IT sector is advantageous. Applicants from the Phillipines are strongly encouraged to apply.
Skills: chat support Administrative Support Business Development Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
BKBTconcept.com is a family owned online retailer specializing in Unisex fashion and clothing. Our goal is to provide our customers with a wide variety of garments. fun pieces, and accessories. Please check out our website at www.BKBTconcept.com to learn more about what we offer. Interact with customers through our online customer service and provide information in response to inquiries about products and services and to handle and resolve complaints. As well as do basic research online and text work. The job promises 6+ hours a day, and you'll work 5 days a week.
Skills: chat support Customer service Customer support Email Handling
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Our philosophy encompasses teamwork, respect, integrity and professionalism as a part of everyday life. We are looking to fill a full-time Customer Service Representative position to help our customers with troubleshooting support and product shipping. Ideal Candidate • Customer service centric, consistently friendly and positive with a high level of patience • Proactive and able to operate with minimal supervision • Achiever with great attention to detail • A strong desire to learn and grow with the real world challenges of a small company • Self-starter: a team player who can work independently and within a group Duties and Responsibilities • Answering/directing in-bound phone calls and emails • Taking customer orders • Answering product questions • Resolve first level technical support issues via phone, email, and remote login, escalating when necessary • Maintain and enhance current customer relationships • Customer tracking of support issues and updating of organized support database • Preparing domestic and international shipments • Package delivery to local courier services and occasional errands • Maintain product inventory Requirements • A great attitude with the patience to teach and empower others • Communicative with excellent verbal/written communication skills • Bachelor's Degree preferred • Advanced skills in Windows • Knowledge of QuickBooks a plus • Interest in learning about computer hardware and troubleshooting • Ability to ship and process both domestic and international packages and required commercial documentation a plus • Experience with inventory maintenance and tracking a plus • Strong analytical and problem-solving capabilities • Detail oriented • Ability to multitask and learn new material quickly • Ethical and honest, we built our success on long-term relationships, trust, and credibility
Skills: chat support Administrative Support Call Handling Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
We have an immediate need for a small team of professional, results-driven Customer Relations Staff to make direct outreach to some of our new vendors. These representatives will contact vendors directly to assist them in content loading their own specifications to our new website, which will debut on 8 September 2016. Since this is a tight timeline, our staff needs to be extremely proactive with the vendors, learn fast, and most importantly, be professional. Based on the amount of vendors we have, this will be a full-time, 30-day contract that may require some weekend work in the beginning. All vendors are in Europe, so staff is expected to be available for this time zone. Responsibilities: 1. Contact assigned vendors directly/make appointments as required 2. Document all contact made 3. Learn how to assist with content load on website 4. Present and follow through content load deadlines 5. Report content load completion 6. Report content load failures Qualifications: 1. Absolute professionalism on phone and email 2. Quick learner; database savvy 3. Well organized; be able to record all work on Microsoft applications 4. B2B Experience Preferred Immediate availability required! This is a full time, one-month contract with a flat rate of $1000 per contractor, split into two installments. There is no time for error, so we expect dedicated support from each contractor. Applicants will be interviewed when your profile is accepted and start date will be based on the accurate testing of the beta version of our website, which we are hoping for this week. Please do not apply if you are unable to provide full time, dedicated support.
Skills: chat support Call Handling Customer support Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $1,200 - Posted
Deliver One will involve senior executives from largest retailers in Europe and even beyond with decision makers coming from Los Angeles to Beijing. We've achieved to onboard 200 retailers so far and need to hit the 300 bar in the next couple of weeks. We already have a dozen of contractors, in France, identifying/contacting them and we mostly use emailing and calls (which we need to improve). Job Description: We're seeking an experienced Event Concierge Specialist to join our team in preparation for an exclusive event for e-retailers and e-commerce companies in Luxembourg. You'll be expected to work with our existing Concierge Service Team and be able to assist the members and participants that will be joining our event through effective communication by email and phone. Responsibilities: -Email the members that have expressed interest in joining the event and follow the registration process with them by email and phone call. -Email the suppliers, speakers, and other partners that will be participating to know their needs and assist them. -Organize the lists of members, suppliers, partners, speakers and associations and upload in the app that will connect all, to be launched before the event. -Work in strategic partnership with the other members of the Concierge Service Team. Requirements: - Preferably based in Europe where the team and the event is based. - BA/BS or equivalent working experience. - Strong phone presence and experience dialing dozens of calls per day - Excellent verbal and written communications skills with knowledge in business terms - Strong listening and presentation skills on the phone - Ability to multi-task, prioritize, and manage time effectively - Can start ASAP, fixed salary of 150 USD PER DAY - Can report full-time 40 HOURS PER WEEK, Mission Until Sept 5
Skills: chat support Administrative Support Business Development Call Handling
Fixed-Price - Entry Level ($) - Est. Budget: $2,400 - Posted
Hey there, IF YOU NEED A LOT OF MONEY, THEN THIS JOB IS FOR YOU! I'm Looking for a friendly, people's person to chat on Facebook with people from Asian countries specially Pakistan, India and Bangladesh. and offer them the opportunity to have a free 1on1 call with a very successful visa consultant...for FREE! but you'll need to target only the people who are interested in studying abroad, moving to Europe or working abroad. Get to know them and only then offer them the opportunity if they are interested Your goal will be to schedule as many calls as you can each week by adding friends on FB/twitter/instagram and start chatting with them... you need to enjoy getting to know new people you need to enjoy chatting to people you need to be good at building rapport with new people via chat you need to be able to type fast and handle few chat conversations at once you must have the motivation to earn a lot of money and willing to work hard for that! there's big commissions involved if you want plus basic salary potentially I have people making $600/week from 2hrs/day of work from commissions only you must know how to follow instructions and be hungry for results and money you must be willing to work more than regular hours, this is not a 9-5 work, this is work as many hours as you want job so you could make more money for yourself because you'll need to bring in results! I want someone who care about results and won't give me excuses for why things aren't working but will look for solutions himself apply saying 'this is for me!' and tell me why you're so passioned about having this job, i want young enthusiastic, positive people preferably from Pakistan, India and Bangladesh who want to have the option to earn more based on results and action they're taking ...if you're not fit that criteria please don't apply
Skills: chat support Customer service Customer support Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $2,400 - Posted
Hey there, IF YOU NEED A LOT OF MONEY, THEN THIS JOB IS FOR YOU! I'm Looking for a friendly, people's person to chat on Facebook with people from Asian countries specially Pakistan, India and Bangladesh. and offer them the opportunity to have a free 1on1 call with a very successful visa consultant...for FREE! but you'll need to target only the people who are interested in studying abroad, moving to Europe or working abroad. Get to know them and only then offer them the opportunity if they are interested Your goal will be to schedule as many calls as you can each week by adding friends on FB/twitter/instagram and start chatting with them... you need to enjoy getting to know new people you need to enjoy chatting to people you need to be good at building rapport with new people via chat you need to be able to type fast and handle few chat conversations at once you must have the motivation to earn a lot of money and willing to work hard for that! there's big commissions involved if you want plus basic salary potentially I have people making $600/week from 2hrs/day of work from commissions only you must know how to follow instructions and be hungry for results and money you must be willing to work more than regular hours, this is not a 9-5 work, this is work as many hours as you want job so you could make more money for yourself because you'll need to bring in results! I want someone who care about results and won't give me excuses for why things aren't working but will look for solutions himself apply saying 'this is for me!' and tell me why you're so passioned about having this job, i want young enthusiastic, positive people preferably from Pakistan, India and Bangladesh who want to have the option to earn more based on results and action they're taking ...if you're not fit that criteria please don't apply
Skills: chat support Customer service Customer support Facebook Marketing