Comm100 provides enterprise-grade live chat software for businesses to chat with their website visitors in real time. We want to develop a directory of canned messages that our clients can directly import into their live chat account for immediate use.
The canned messages should be categorized into different categories, such as greetings, goodbye, pushing for response, responding to angry customers, asking for certain information, etc.
The messages should be in a universal format that can fit into various industries, as our clients span all the industries.
We are looking for a real customer service expert who can come up with a complete list of canned messages based on his/her industry experience, instead of scraping from the Internet.
Please include some sample works with your application.
Comm100 is the global provider of live chat, email marketing and help desk software. With "100% communication, 100% success" as our motto, we are committed to making customer...