Chat Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US based E-Commerce business using various online platforms. We have been in business for 3 years and our current gross sales are $100,000+ monthly. We are looking for an individual that is dedicated, and hardworking. Someone with very flexible hours and the ability to work 40+ hours if needed a week. E-Commerce experience is preferred. The pay starts at entry level, with consistent raises and can grow to a partnership percentage. However this job is not for everyone. It can be very demanding and the person or persons selected will need to work in high pressure situations. This position is an ongoing position that can go on for years for the right candidate. Qualifications: 18+ Years Old (Preferably 30+ Years old) Must be able to navigate quickly and efficiently through online sales websites Motivated and looking for a position to grow and challenge you A critical thinker A leader Detailed oriented Analytical Must be able to work with limited supervision Able to follow instructions carefully Competition of Application Placement Task Job Duties but not limited to: Online Product and Pricing Arbitrage Order Fulfillment Order Tracking Google Docs and Google Sheet data entry and reading Customer Service Problem Solving Professional Business Calling Professional Business Emailing Consistent Skype Messaging Operation and System Analysis Questions for Applicant: - What part of this project most appeals to you? - What challenging part of this job are you most experienced in? - Which of the required job skills do you feel you are strongest at? - Have you taken any oDesk tests and done well on them that you think are relevant to this job? And if so what are the tests and what was your score? - What past project or job have you had that is most like this one and why? - Why do you think you are a good fit for this particular project? - Do you have any questions about the job description?
Skills: chat support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Skills: chat support Customer service Customer support Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, we have an online e commerce store selling sporting products etc. We need a German customer support to help us deal with customers, using email, online chat or even better handling in bound calls etc. It's a long time project and if there are some Native German who live in Asia and can charge a lower rate is preferred.
Skills: chat support Customer service Customer support Email Handling
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
I am looking for someone to do personal assistant to handle some emailing, web research and data entry as well as text/email/chat correspondence with myself and others. Requirements: Native English Speaker/Writer (must speak and write very good and proper english) Excellent Grammar Friendly Excellent at using the internet, chat apps and texting. Data Entry Pro Web Research Pro Please include experience as a personal assistant and why you are interested in and qualify for this position. Thanks!
Skills: chat support Data Entry Email Handling English
Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Streetbees is the app that pays you for sharing your opinions and local knowledge on your phone. We have acquired users in over 87 countries across the world who use the app to complete 'tasks', and last month we paid out over $50,000! We are now looking for people to help us expand our presence in Germany, with some upcoming projects in the pipeline! You will be working remotely with an international team and have the chance to be part of one of the fastest growing start-ups in London. We need someone committed, who will be able to help us on a freelance basis to grow our community in Germany. If you are passionate about start-ups, outgoing, ambitious and love socialising - then you could be the perfect person to help us spread the word about the amazing Streetbees Community. Our upcoming task is an app testing survey which aims to document customer usage of a banking app. Please feel free to get in touch to discuss this in more detail - we would love to hear from you!
Skills: chat support Administrative Support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Are you awesome at customer service? Do you want to make every encounter with every client or prospective client the best experience possible? Do you love talking with people and helping people make the right decision and finding solutions to resolve their issues or questions? Are you a rock star and want to be part of a rock star team of customer experience professionals for one of the hottest new business categories and the future of technology? If this is you and you meet the qualifications below then we should talk about your future. Minimum Qualifications: - Speak, Write, and Communicate in English like a native. - Good internet technology understanding (do you know what a Port Forward is). I don't need you to solve the issue but I need you to be able to understand the issue. - Available to work regular hours 5 or 6 days a week. I am flexible with the number of hours a day and hours of work (immediate needs are for 8am - 6pm (Pacific Standard Time). Duties: 1. Answer sales inquiries via phone, online chat, and email (we use zendesk for all inbound inquiries and help questions). 2. Provide tier 1 technical support and interface with tier 2 team as needed. 3. Provide customer support service (e.g. billing, shipping, service issue type questions) I'm looking for the best and the brightest. I'm looking for people that can do a great job today but want to be the customer service leaders of tomorrow. If you have read this post and think you can do the job then send me a brief introduction about yourself.
Skills: chat support Customer Retention Customer service Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Primary objective is to manage large amounts of inbound and outbound calls in a timely manner from customers Requirements : Previous experience in a customer support role, Strong phone and verbal communication skills along with active listening, Ability to multi-task, set priorities and manage time effectively, High school degree. Proofread long documents patiently and without losing concentration Spot and correct mistakes in grammar and punctuation Spot and correct errors in capitalisation and hyphenation Recognise a wide range of words and identify when they are used or spelled wrongly Use agreed (or house) style rules to ensure consistency Judge when to change something and when to leave it as it is Query decisively and effectively when there may be an ambiguity in the text.
Skills: chat support Administrative Support Call Handling Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide technical support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 20 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
Skills: chat support Administrative Support Asterisk Customer service