Check out this quick list that describes the position of an Inside Sales Agent and what you can expect by joining our team.
Making a high volume of outbound calls each day to qualify leads
Following our prospecting scripts to capture and qualify the most amount of leads
Present our company benefits so they see the need to work with a Buyer/Listing Specialist on our team
Nurture long term prospects to create long term opportunities for fellow team members
Update all info and conversations for each client/prospect in company CRM in order to create the highest level of service and best experience for every person you contact
Strong skills in Follow-up
Using social media networks such as Facebook & LinkedIn to identify potential contacts
Schedule the appointment and follow up with client to ensure the prospects are prepped and show for the appointment
Participate in ongoing training and development
The Inside Sales Agent (ISA) prospects for new clients, cultivates client relationships, sets client appointments, and manages all leads within the contact management database. Calls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule meetings with the listing and/or buyer specialist.
FSBO, Expired, Sign Calls, Internet leads, Circle prospecting, Just listed, Just sold
campaigns, Farm prospecting, building data base by cold canvassing, customer service
calls. Open house campaigns, SOI sphere touching.
Effective written and verbal communication
Excellent phone skills- strong closer to set appointments
Comfortable memorizing and delivering call scripts
Excellent Customer service and listening abilities
Strong relationship building know-how
Highly-organized and detail-oriented
Able to meet and exceed goals
Must be proficient with computers and be able to effectively work with client management software
Prospect for new clients calling on:
• Sphere of Influence
• Past Clients / Database
• Just Listed / Just Sold
• Open Houses
Call past clients for referrals
Conduct 5 to 15 hours of lead followup per week
Manage contact database system.
Track weekly goals to measure lead conversion ratio and meet performance benchmarks