Top 50+ BPO companies
Find a BPO agency to get even the most complex work done fast.

Browse top agencies
Explore 50+ BPO Agencies on Upwork
Omnibus Co
Want to hire the best, most experienced agents and support staff at no extra cost? Choose Omnibus Co! We’ll connect you with top-notch professionals with extensive experience and a proven track record of success with leading companies. With over 15 years working in the BPO space, we can save you the hussle in finding talents to manage your business, do customer support, with B2B sales, can do data analytics and encode.
HeetX Solutions
HeetX Business Solutions - Your Global Recruitment Partner Welcome to HeetX Business Solutions, where we specialize in connecting top-tier talent with leading organizations across the globe and within Egypt. With a robust team of experienced recruiters and a deep understanding of diverse industries, we are committed to delivering exceptional recruitment services tailored to your unique needs. Why Choose HeetX Business Solutions? Global Reach, Local Expertise: We have a strong presence in key markets worldwide, ensuring we find the best talent, no matter where they are located. Industry-Specific Knowledge: Our recruiters have extensive experience in sourcing customer service agents across a variety of sectors, including travel, e-commerce, sales, technical support, campaigns, and more. We specialize in identifying the ideal candidates for roles in technical, sales, and support to meet your unique business needs. Personalized Approach: At HeetX, we believe in understanding the specific requirements of our clients and candidates to ensure a perfect match every time. Streamlined Process: Our efficient recruitment process is designed to save you time and resources, providing you with qualified candidates quickly and effectively. Our Services Include: Executive Search Permanent Placements Contract Staffing Talent Mapping Employer Branding Partner with HeetX Business Solutions and experience a seamless recruitment process that drives your business forward. Let's find the right talent together!
Hey Yunya Digital Marketing Services
Let me be your dedicated partner in streamlining tasks and optimizing productivity, navigating the demands of your busy schedule, so you can focus on what truly matters. What types of VA positions can I provide to your business: * Project Manager * Bookkeeper and Accountant * Executive Assistant * Web Designer * Real Estate * Social Media Manager * Customer Service * Logistic * Credit Repair * Photo and Video Editor * Bookkeeper/Accountant - Responsible for recording, organizing, and maintaining a company's or individual's financial transactions. Ensure that all financial data is accurately entered into the accounting system and that they typically handle day-to-day financial tasks. * Property Manager - Oversees the day-to-day operations of rental properties, including residential, commercial, or mixed-use buildings, handling leasing, tenant relations, maintenance, and financial management. * Executive Assistant - Provides high-level administrative support to senior executives or leadership teams within an organization, to enhance the executive’s productivity by managing daily tasks, coordinating schedules, and facilitating communication. * Web Designer - Responsible for designing the visual elements and layout of websites. Work closely with clients, developers, and other team members to create user-friendly, aesthetically pleasing, and functional websites that meet business goals and provide a positive user experience. * Real Estate - Providing expert advice and hands-on assistance to buyers, sellers, and renters, with market knowledge, negotiation skills, and customer service abilities. * Social Media Specialists - Responsible for developing, curating, and managing content across various social media platforms to build a brand’s online presence, engage with its audience, and drive marketing goals, and strategies. * Customer Service Representative - Assisting with inquiries, resolving complaints, providing product or service information, and ensuring customers have a positive experience with the brand. * Logistic Staff - Ensuring that goods are received, stored, and distributed efficiently and accurately. Handling inventory, coordinating shipments, or assisting with order fulfillment, ensuring smooth and timely delivery of goods. * Credit Repair Specialist - Helping individuals or businesses improve their credit scores by identifying and correcting inaccuracies or negative items on their credit reports, improving their creditworthiness, including disputing errors, negotiating with creditors, and providing advice on how to manage debt effectively so they can qualify for better financing options. Providing options other than credit repair such as Business Funding and Tradelines. * Photo and Video Editor - Creative professional responsible for transforming raw images and video footage into polished, visually appealing content. Using premium software and technical skills to manipulate visual and audio elements.
Genius Lead Solution
BPO Services: - Top Sales Agents - Expert Information Gathering - Appointment Scheduling - Live Chat Assistance - Customer Support - Complimentary Auto Dialer Service - Complimentary Manual Dialer Service - Free Access to Call Recordings - Daily Customized KPIs at No Charge Admin Support & Lead Generation Services: - LinkedIn Lead Generation - Product Listing and Mapping - Data Extraction from Google Search - Email Extraction - Email Verification - Business List Creation - Business Email Database - Business Directory Scraping
MEG WORLD TECHNOLOGIES
Agency Name: Meg World Technologies Location: Chennai, India Founded: 2021 Team Size: 50+ professionals Core Services: IT Solutions, BPO Services, Software & Mobile App Development, Digital Marketing About Us Meg World Technologies is an IT and BPO services agency dedicated to crafting tailored, high-impact solutions for businesses worldwide. Located in Chennai, we offer expertise across IT, software, digital marketing, and BPO services. We partner with clients ranging from startups to established enterprises, supporting growth in sectors like e-commerce, healthcare, real estate, and finance. Our mission: deliver scalable solutions that create real value. Our client-focused approach ensures each project aligns with business goals, with a commitment to quality, innovation, and responsiveness. Core Services IT & Software Development Custom Software Solutions: Industry-specific applications like CRM, ERP, and POS systems. Web & Mobile App Development: Engaging, responsive websites and apps that elevate customer experiences. Digital Marketing: SEO, social media, and brand awareness strategies to enhance client visibility. Technical Support: Reliable system maintenance and optimization. BPO Services Customer Service & Telecalling: Professional support for finance and telecom industries. Data Entry: Streamlined, accurate data entry for healthcare and insurance sectors. Control Room Support: Efficient monitoring services for UK-based security companies. Content & Brand Building Social Media Management: Engaging content and campaigns to build client brand presence. Graphic Design: Compelling digital content that strengthens brand identity. Why Choose Meg World Technologies? Experienced, Dedicated Team: Skilled professionals with years of industry experience. Global Reach: Clients across the UK, USA, Canada, and Dubai. Affordable & Flexible Engagements: Project-based, hourly, and retainer models. Quality-Driven: Each project meets high standards and supports client success. Project Highlights Mobile App Backend: Built a robust backend for PflegeDigital, a German healthcare app, optimizing data management and user experience. Insurance & Healthcare Data Processing: High-accuracy data entry for compliance-focused industries. UK Control Room Services: Provided reliable support for a security company, improving operational efficiency. International Web & App Development: Designed websites, software, and apps for clients across North America, Europe, and the Middle East, supporting diverse industries like e-commerce and finance. Client Testimonials "Meg World Technologies has been a crucial partner in our success—responsive, professional, and truly dedicated to our vision." "The team at Meg World makes our project feel like a priority with unmatched reliability and expertise." Contact Us Website: www.megworldtech.com Email: business@megworldtech.com Let’s build something extraordinary together at Meg World Technologies!
Wesoft Logics
Empowering Businesses with 4+ Years of Digital Expertise. I’m the founder of Wesoft Logics, a digital agency with 4+ years of experience in delivering cutting-edge solutions. We specialize in web development (React, Laravel, Node.js), mobile apps (Flutter, React Native), SEO, digital marketing, UI/UX design, and Creative video production. Our mission is to provide tailored, high-quality services that drive growth and success for businesses. With a dedicated team of experts, we help transform ideas into reality by creating scalable, innovative, and result-driven digital solutions. Contact Us and experience top-quality digital services at prices that deliver real value, where expertise meets affordability. Our Services. Web Development From custom websites to e-commerce solutions, we build responsive, high-performing websites tailored to each client’s needs, ensuring a seamless user experience and strong online presence. SEO (Search Engine Optimization) We help improve website visibility and search rankings through targeted strategies, keyword optimization, and technical SEO, driving organic traffic and increasing brand exposure. Digital Marketing Our digital marketing services include social media management, email marketing, and PPC campaigns. We create tailored strategies to engage audiences, boost brand awareness, and generate leads. Mobile Development We design and develop user-friendly mobile apps for both iOS and Android, focusing on intuitive design, functionality, and smooth performance to connect with audiences on the go. UI/UX Design Our team crafts visually appealing and user-centric designs that enhance usability and provide an engaging experience, ensuring that every interaction with your digital product is a positive one. Creative Video Production From concept to production, we create captivating videos that tell your brand’s story, convey messages, and boost engagement, perfect for social media, advertising, and brand marketing. Let’s connect and elevate your business to the next level!
Elite and Experts Client Support Agency
At Elite and Experts Client Support Agency, our specialty is offering excellent customer service that is customized to match the particular requirements of companies in a range of sectors. With a committed group of skilled experts, we take great joy in providing outstanding customer service that increases client happiness and cultivates loyalty. Our Goal: By delivering flawless client experiences, we hope to empower businesses. We aspire to play a significant role in our clients' success stories since we think that exceptional support is the foundation of any successful business. What We Provide: Multichannel help: To make sure that your clients can get in touch with you at any time, from any location, we offer help via a number of channels, such as phone, email, live chat, and social media. 24/7 Availability: To make sure your clients never feel overlooked, our staff is on hand 24 hours a day to answer questions, address problems, and offer support. Customized Solutions: We are aware that each company is different. We adapt our services to your operating requirements and brand voice. Knowledge of All Industries: Our staff is equipped to manage your client relationships with professionalism, regardless of your industry—e-commerce, technology, healthcare, or any other. Performance Analytics: To assist you in identifying patterns, enhancing the caliber of your services, and making informed decisions, we offer comprehensive reports and insights on client interactions. Why Pick Us? Professionals with Experience: Our team is made up of seasoned customer service representatives who have received best practices training and are prepared to tackle any challenge. Verified Track Record: We have collaborated with many companies to assist them improve customer happiness and customer service. Prioritize Quality: We make sure that every encounter adds value and upholds the reputation of your business by placing a higher priority on quality than quantity. Let's Connect: We would love to collaborate with you if you want to improve your customer service experience. Get in touch with us right now to find out how Elite and Expert Customer Support Agency will assist you in reaching your customer service objectives! Feel free to alter any section to better showcase the special qualities and services your organization has to offer!
CORE
We are your all-in-one contact center solution and trusted partner. Communication is key. We don’t just handle calls—we build relationships. Our goal is to make every interaction meaningful, helping your business and your customers. We specialize in services like appointment setting, phone support, chat, and email, covering all aspects of customer interaction. Our history as individuals on Upwork reflects our dedication to quality and the strong, lasting relationships we've built with our clients.
TeleSurge
🏆🏆🏆 TeleSurge – Your Trusted Partner for Growth 🏆🏆🏆 With a fresh perspective and unwavering commitment, TeleSurge is here to drive your business forward. Our focus is on delivering exceptional services in telemarketing, lead generation, and virtual assistance, tailored to meet the specific needs of our clients. Though we're at the start of our journey, our team's experience in cold calling, sales development, and customer support ensures high-quality results and client satisfaction. ✅ Our Services Include ✅ 🎯 Telemarketing 🎯 Cold Calling 🎯 B2B and B2C Sales 🎯 Real Estate Cold Calling and Appointment Setting 🎯 Inside Sales for Real Estate 🎯 Real Estate Acquisitions 🎯 Lead Generation 🎯 Administrative Assistance 🎯 Outbound and Inbound Sales 🎯 Executive Assistance 🎯 Customer Support 🎯 Chat and Email Support ⭐⭐⭐ Industries We Serve ⭐⭐⭐ We proudly serve a variety of industries, including: Real Estate Digital Marketing Cleaning Services Telecommunications Solar and Electric Services Health and Life Insurance E-commerce IT and Software Web Development Home Improvement Financial Services Retail Dental Clinics Medical Offices 🌍 Global Reach 🌍 TeleSurge partners with companies worldwide, including: 🌍 USA 🌍 Canada 🌍 UK 🌍 Australia Why Choose TeleSurge? 1️⃣ Skilled Professionals: Our team of experts has extensive experience in telemarketing, sales, and administrative support, ready to boost your business's growth. 2️⃣ Client-First Approach: We prioritize the needs of our clients, delivering solutions tailored to their unique business requirements. 3️⃣ Clear and Open Communication: We maintain transparency and efficiency in all client interactions, ensuring smooth progress throughout our partnership. 4️⃣ Affordable Solutions: Our flexible pricing ensures that businesses of all sizes can benefit from our top-tier services without breaking the bank. 5️⃣ Focused Performance Management: Our team managers oversee every project to ensure high productivity and results that exceed expectations. ⭐⭐ TeleSurge: We Lead, We Innovate, We Deliver ⭐⭐
Infipre IT Services (OPC) Pvt. Ltd
Infipre is a dynamic software development company that specializes in delivering custom technology solutions to businesses across various industries. Our core expertise includes: 1. Custom Software Development: Building tailored software solutions that meet the unique needs of our clients, ensuring efficiency, scalability, and user-friendly experiences. 2. Web & Mobile Application Development: Creating robust web and mobile apps that enhance business processes, engage customers, and boost operational performance. 3. Software Testing and Quality Assurance: Ensuring that our products meet the highest quality standards through comprehensive testing and quality assurance practices. 4. Industry Expertise: With experience in sectors like matrimony services, learning management systems (LMS), and recycling, we understand the unique challenges and requirements of different domains, allowing us to deliver impactful and relevant solutions. We have also worked in Pharma, Manufacturing, Finance & Banking, Foreign Exchange, Telecom and other industries as well. 5. Tech Stack Mastery: Our team leverages modern technologies such as cloud computing, AI, machine learning, and data analytics to craft innovative solutions that drive growth and digital transformation.
Digital Hashes
Digital Hashes is a leading provider of Technology, Digital Marketing, and Outsourcing solutions. With a focus on innovation and client-centricity, Digital Hashes empowers businesses worldwide to achieve digital excellence and strategic growth. Our portfolio of services covers all aspects of the digital journey, from website development to digital marketing, ensuring businesses reach their full potential. With expertise spanning software development, mobile app development for Android, iOS, and Flutter, robust web development, and scalable e-commerce solutions, Digital Hashes excels in delivering tailored technology services. In digital marketing, the agency enhances online presence through SEO, social media management and advertising, Google Ads, and content marketing strategies. Our latest offering in IT outsourcing solutions facilitates dedicated teams of skilled professionals, including project managers, software developers, business analysts, QA testers, and DevOps and cloud engineers. Comprehensive customer support outsourcing and back-office support services are also available, covering administrative tasks, HR and recruitment, bookkeeping, IT helpdesk, operational support, and e-commerce assistance. By integrating these diverse services, Digital Hashes ensures businesses can scale effectively and efficiently. Explore how our integrated approach can scale up your business today with our Nearshore and Offshore resources.
ConnectEdge Solutions
Hi there! my name is Shaheer Bin Maroof, and I am looking forward to contributing my skills in this platform of Upwork. I’ve had a strong interest in the call center business and now that I am equipped with years of practical experience, I am ready to assist you to develop and revolutionize your center to accomplish your objectives. What I Do: Streamlining Call Center Operations: From enhancing your process flow, improving your team’s application of new technologies or adjusting working methodologies, my goal is to ensure success. Crafting Strategic Plans: Which I enjoy doing to the core they are here to serve your needs and come up with solutions that are relevant to your case. When it comes to working force planning to improving customer relations, I assist each organization to come up with clear strategies. Building Strong Relationships: I stand for transparency and trust with the clients and developing long term relationships. The success of my friend is the success of myself, and I will do everything possible to help you. Training and Development: As a small business owner, you might be wondering how you can deliver great service; the answer lies within a great team. I have a desire to train and enhance call center agents in order to increase performance, raise their performance and self-esteem all in a bid to enhance client experiences. Data-Driven Insights: I make rational decision making by using data. I then use key performance indicators to explain the strengths and weaknesses of performance to foster progressive development. This excited me to the core especially when thinking of the opportunities to contribute my experience and enthusiasm to your projects. So, if you are out there seeking for a professional who can help you with the call center venture, don’t hesitate to get in touch with us. Let me help you transform your idea into a physical entity and give your call center its best shot. Thank you for reading through my resume, I am much looking forward to the day when I will start making my contribution in your esteemed organization.
Remote Freelancers Manila
We are a team of experienced freelancers based in Manila, Philippines, available for short term and long term jobs and projects. We provide efficient solutions for clients' administrative and operational needs to help grow your business. Our services include: - Virtual Assistance - Market Research, Surveys - Call Centers/Receptionist/24/7 Support - Software/Web/Mobile Development - Data Encoders - Graphic Design For other tasks or needs not listed above, please send us a message and we will provide our most suitable agent.
ServizioVoce
Welcome to Virtual Workforce Professionals We are your go-to partner for all your online service needs, delivering top-tier expertise and unparalleled support. Our team has a proven track record working with companies across the globe, including the US, Canada, UK, Australia, New Zealand, and Asia. We specialize in the following areas: Telemarketing Telesales Customer Service Phone Support Chat Support Data Entry Email Support Network Administration By choosing to work with us, you gain access to our state-of-the-art call center facilities and home-based professionals in Pakistan. Our workforce includes over 100 dedicated agents , each meticulously selected through a rigorous recruitment process that ensures they possess the necessary work ethic, experience, and expertise to meet your business needs. Our Mission To deliver exceptional service to clients worldwide while empowering Pakistani professionals to excel in online careers, maximizing their potential to produce high-quality work and outstanding results. Our Vision To become Pakistan’s leading virtual workforce provider, recognized for our unwavering commitment to excellence, dedication to client satisfaction, and consistent delivery of successful outcomes.
Tc Solutions
As a team, we excel at aligning top talent with leading brands of every size by delivering seamless support. My strengths include strong project management, communication, and customer service skills. Notably, I've helped over 580 businesses, including CVS Health, increase satisfaction by 30% and reduce response times by 40%. My background includes significant accomplishments off the Upwork platform, demonstrating my ability to drive results and meet client needs effectively.
EverHelp
Hi there! I’m Liza. With 5 years of experience in customer service, I’m all about making sure every customer leaves satisfied. I’m great at solving problems and reaching out proactively to make sure everything runs smoothly, even in the toughest situations. 🚀 Customer Engagement Mastery: Adept at managing multi-channel interactions—phone, email, chat, and social media—my focus is on understanding and exceeding customer expectations with efficiency and empathy. 🧩 Strategic Problem Solver: I tackle challenges head-on with a blend of empathy and strategic insight, ensuring each customer receives tailored solutions that not only meet but surpass their expectations. 🌟 Seamless Cross-Channel Excellence: Whether it's resolving technical issues, addressing product/service inquiries, or offering expert guidance, I maintain a high standard of consistency and quality across all platforms, enhancing customer trust and loyalty. 📊 Data-Driven Performance Enhancer: By continuously analyzing feedback and metrics, I drive process improvements and elevate service delivery, leading to higher customer retention and satisfaction scores.
Axihire
Welcome to Axihire's Upwork profile! At Axihire, we specialize in connecting businesses with top-tier remote talent. Our mission is to help you find the right professionals quickly and cost-effectively, ensuring your company thrives. Our services include: - Remote hiring within 72 hours - Full-time or contract positions - Curated talent pool with a selection rate of less than 2% - Cost savings of up to 50% on salaries/projects With a diverse team of experienced professionals, we cater to businesses of all sizes, from startups to large enterprises. Our expertise spans: 1. Tech: - Web Development - App Development - Software Development 2. Design - Graphics Designing - UI-UX Designing - Video Editing 3. Content & Creative - Content Writing - Social Media Management - Video Editing 4. Product Management 5. BPO - Customer Service - Sales & Support - Virtual Assistance Join over 100 companies that have saved more than $500,000 on their with Axihire. We prioritize client satisfaction, ensuring timely delivery and quality results. Let's work together to find the perfect talent for your team and help your business grow. Book a call with us today and experience the Axihire difference!
Saztech Solutions
At Saztech Solutions, we are a leading provider of specialized services tailored for limousine businesses, offering top-notch limo dispatch, customer support, and technical support solutions. With over 11 years of experience in the industry, our dedicated team is committed to enhancing operational efficiency, boosting customer satisfaction, and driving business growth. Limo Dispatch Services: Our core focus is on providing exceptional limo dispatch services. We understand the critical importance of timely and accurate dispatch coordination in the limousine sector. Our virtual assistants expertly manage real-time bookings and client requests, ensuring your drivers remain on schedule and that clients receive prompt service. Utilizing industry-leading software like LimoAnywhere and Salesforce, we seamlessly integrate into your existing systems. Our team is skilled in handling complex routing and scheduling, optimizing every trip for maximum efficiency. With 24/7 availability, you can trust that your dispatch operations are in capable hands, allowing you to concentrate on expanding your business. Customer Support Services: In addition to our dispatch capabilities, we offer comprehensive customer support services designed to elevate client interactions. Our customer support specialists are adept at managing inquiries through various channels, including phone, chat, and email. We prioritize timely responses and personalized assistance to ensure that your clients receive the highest level of service. By fostering positive relationships with customers, we help improve retention rates and enhance your brand’s reputation. Our commitment to understanding client needs allows us to provide tailored solutions, ensuring every interaction is a positive experience. Technical Support Services: Our tech support offerings provide reliable assistance for all your technical challenges. Our experienced technicians are adept at troubleshooting a wide range of issues, from software glitches to hardware malfunctions. We offer clear, step-by-step guidance to help users navigate complex technical problems, ensuring minimal downtime for your operations. Our proactive monitoring services can identify potential issues before they escalate, allowing your business to operate smoothly. With our tech support, you can focus on what you do best while we handle the technical details. Why Choose Saztech Solutions?: By partnering with Saztech Solutions, you gain access to a team committed to delivering exceptional service. Our extensive industry knowledge and expertise allow us to understand the unique challenges faced by limousine businesses. We take pride in our ability to adapt to your specific needs and provide customized solutions that drive results. Our competitive pricing structure ensures you receive top-notch services without compromising your budget.
Tele Solutions Call Central PVT LTD
Tele Solutions is dedicated to providing exceptional inbound call center services tailored for UK and US companies. We are committed to enhancing customer experiences through seamless communication and 24/7 support. We aim to help businesses grow by optimizing their customer interactions and ensuring every call is answered promptly and professionally. OUR SKILLS AND SERVICES: 24/7 Customer Support Seamless Communication Channels Cost-Effective Shared Agent Pool State-of-the-Art Call Center Technology Highly Trained Agents Optimized Booking Processes Increased Customer Satisfaction and Loyalty Business Growth and Scalability Solutions
Smart Call Solutions PVT LTD
At Smart Call Solutions Pvt. Ltd., we excel in providing premier inbound call center services across the UK, and US. Our dedicated and experienced team ensures exceptional customer support, treating every call with the utmost care and professionalism. With 24/7 availability, swift response times, and tailored solutions, we enhance customer satisfaction and loyalty. Choose us for reliable, efficient, and top-tier inbound call center services that drive your business success. Partner with Smart Call Solutions Pvt. Ltd. today and experience the difference!
How to hire BPO agencies on Upwork
Choose your category
Whatever you need, help is at hand
Browse the agencies
There are thousands to pick from
Invite an agency
Read the profiles and approach your favorite
Start a conversation
Explain your goals and get started
Frequently asked questions
What does BPO mean?
What is BPO?
- IT services, technical support, and quality assurance
- Telemarketing, digital marketing, e-commerce, and market research
- Back-office support and other support services
- Call centers and contact centers for inbound and outbound communications
- Human resources and payroll
- Virtual assistant services and data entry
- Procurement, project management, and supply chain issues
- Healthcare
- Financial services
- Real estate
What is the main focus of BPO?
What is the difference between BPO and ITES?
What are the benefits of companies using BPO?
What are some common BPO interview questions?
- What are the different types of BPO?
- Are you comfortable working night shifts?
- Tell us about a time when you handled a complaint from an angry customer