Top 50+ Fulfillment companies

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The VA Hive Avatar

The VA Hive

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
Dasmarinas, Philippines
Rising Talent

MISSION: Our mission is to empower entrepreneurs and small businesses by supplying tailored virtual assistant services that elevate productivity, refine operations, and stimulate growth. Our focus is on delivering exceptional support through adept professionals who thrive on efficiency and creativity, allowing our clients to prioritize their strengths. VISION: Our goal is to become the leading virtual assistant agency, acknowledged for transforming how businesses function. We envision a scenario where entrepreneurs have access to efficient, high-quality support that improves their work-life balance, facilitates the achievement of their goals, and nurtures a thriving community of business professionals. With a steadfast commitment to excellence, integrity, and continuous development, we aim to set the standard for virtual assistance in the digital landscape. Here at the VA Hive, we firmly believe that customer satisfaction is not merely a goal but a cornerstone of successful business practices. Our commitment to understanding and addressing the unique needs and expectations of our clients is what sets us apart in a competitive landscape. Our approach is rooted in understanding the unique needs and preferences of each customer. We employ a combination of thorough research, data analysis, and direct feedback to tailor our services effectively. By actively engaging with our clients and listening to their insights, we can continuously refine our strategies to ensure that we not only meet but exceed their expectations. This commitment to personalization is key to enhancing overall satisfaction and driving long-term success. Moreover, we recognize that customer satisfaction is an ongoing process. Our dedicated team consistently monitors performance metrics and client feedback to identify areas for improvement. This proactive stance enables us to adapt our strategies and ensure that we are not only meeting but exceeding expectations. We are committed to delivering exceptional service and creating lasting value for our clients.

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Email Support
Dropshipping
Communication Skills
Order Tracking
Problem Solving
Order Fulfillment
Order Processing
Hourly rate $6.00 - $15.00
Agency size 2-10 workers
Member since Jun 1, 2016
Virtual Geeks PH Avatar

Virtual Geeks PH

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
Muntinlupa City, Philippines

The Virtual Geeks (TVG) is all about Reliability, Accuracy, and Integrity. TVG is managed by Kat Antonio - a consistent top-rated freelancer who manages a team of highly-skilled agents who specialize on virtual assistance, customer support, order processing, data entry and lead generation. Our agency is all about passion for excellence and long-lasting relationships built with clients. The business manager, Kat, closely monitors all member tasks and activities to ensure client compliance and make sure that it exceeds expectations at all times.

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Shopify
Order Entry
Order Fulfillment
Order Processing
Virtual Assistant
Order Management
Amazon
Hourly rate $5.00 - $15.00
Member since May 30, 2017
Danielle88 Avatar

Danielle88

Rating is 5.0 out of 5.
5.0/5  (4 jobs)
Davao City Davao, Philippines

I have a Superstar work ethic as a customer service representative, customer care specialist, technical support, back-office representative, and data entry expert. Experienced in these fields: CSR, Admin Support, Data Entry, Data Mining/Scraping, Web Content Editor, E-mail Handling, Social Media Management, Social Media Marketing, Travel Agent: specializes in Online Bookings, Chat Support, and Order Fulfillment. Platforms that I have worked with include: Zendesk Gorgias Shopify 3PL Google Suite Magento Maropost Clickbank Recharge Stamped.io CheckoutChamp Sticky.io LibreOffice Oberlo Trello

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Technical Support
Customer Support
Shopify
Data Entry
Zendesk
Form Development
Order Fulfillment
Hourly rate $8.00 - $25.00
Agency size 2-10 workers
Member since Apr 24, 2017
AssistAnts Inc. Avatar

AssistAnts Inc.

Rating is 0 out of 5.
(4 jobs)
Manila, Philippines

Because everyone needs a virtual companion. Our expertise: •Customer Service •Complaint Resolution •Disputes Handling •Problem Solving •Data Entry •Product Research/Listing •Order Fulfillment We are a team known for our commitment, positivity, integrity, and credibility. We strive to provide outstanding service to our clients and members in everything we do. We've managed and performed specialized research to complete offhand tasks, as well as dealt with day-to-day operational issues. This includes data entry, web research, customer engagement, employee engagement, phone, and email support. We are also eager to provide a world-class and personalized customer service experience and build sustainable relationships and trust with the customers through open and interactive communication. We will help you in taking care of your customers and maintaining their loyalty to your brand. We are very passionate about doing a good job, which has helped us to excel in the customer-facing roles up to this day.

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Order Tracking
Data Entry
Order Fulfillment
Order Processing
Virtual Assistant
Product Listings
Customer Service
Hourly rate $7.00 - $15.00
Agency size 2-10 workers
Member since Mar 28, 2021
WorkItUP Avatar

WorkItUP

Rating is 4.2 out of 5.
4.2/5  (4 jobs)
Pagadian City, Philippines

WorkItUP helps you with your business specially in the area of E-Commerce and Customer Service. This team was created with passion and a goal to help every companies that's needing Virtual Assistants. Today, freelancing is the most effective job for both employers and employee. Working remotely is not easy, it needs trust. We can give you that at the same time providing quality job.

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Email Support
Online Research
eBay Listing
Shopify
Data Scraping
Data Entry
Freshdesk
Hourly rate $5.00 - $7.00
Minimum project size None
Agency size 2-10 workers
Member since Mar 5, 2020
Sourcewin Supply Sourcing & Drop Shipping Avatar

Sourcewin Supply Sourcing & Drop Shipping

Rating is 5.0 out of 5.
5.0/5  (3 jobs)
Guangzhou, China

Welcome to Sourcewin Supply Drop Shipping Agency! Sourcewin Supply is a Drop shipping Agency with its own high-tech fulfillment center and warehouse located in Guangzhou, China. Sourcewin serves as your Shopify or Amazon sourcing center, offering a worry free and organized drop shipping solution by Sourcing, Quality Control, Branding, Order fulfillment and Goods shipment. How we can help you *Dropshipping 1. Get your idea and Source winning products 2. Quality inspection for sample and bulk order 3. Branded package such as Thank You Card, Hangtag, Packaging Box etc. 4. Free warehouse to store, help you get lower product price 5. Free Shopify integrated shipping ERP system 6. Drop shipping parcels to each customers *Sourcing for Amazon or E-commerce sellers 1. Find competitive factories for unique products 2. Cooperate with factories to convert your ideas into real goods 3. Price negotiation to get the best price 4. Quality inspection or Factory audit on site 5. Risk predict and problem solving 6. Shipping arrangement Whether you use one of our individual services for just one-time projects, or you hire us to manage your whole supply chain on a full-time basis, we’re committed to making all aspects of sourcing simple, consistent and reliable. Invite us for your job, we will take care of your business as our own! We are your best choice! Thank you for your time! Sourcewin Supply Drop Shipping Team

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Dropshipping
Product Sourcing
ERP Software
Logistics Management
Quality Control
Order Fulfillment
Project Management
Hourly rate $20.00 - $30.00
Member since Aug 3, 2022
CS Wizards Avatar

CS Wizards

Rating is 4.4 out of 5.
4.4/5  (3 jobs)
Cebu City, Philippines

We help US e-commerce brands scale customer support and order operations without the cost and headache of in-house hiring. Our agency specializes in Shopify, Amazon, and dropshipping support, providing trained Filipino professionals managed and QA-checked by a senior e-commerce operations lead with over 10 years of hands-on US experience. Unlike typical VA agencies, we don’t just assign agents. We build structured support systems: • Email, chat, and ticket support • Order management, refunds, RMAs, and disputes • Amazon Seller Central case handling • Dropshipping and vendor coordination • KPI tracking and quality assurance Every agent is trained using client-specific SOPs, monitored daily, and backed by a replacement guarantee. If you’re a founder or operations manager who wants reliable support without micromanagement, we’re a strong fit.

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Email Support
Quality Assurance
Technical Support
Lead Generation
Sales & Inventory Entries
Shopify
Zendesk
Hourly rate $12.00 - $30.00
Minimum project size None
Agency size 2-10 workers
Member since Jul 24, 2020
Ticket Team Avatar

Ticket Team

Rating is 0 out of 5.
(3 jobs)
Khulna, Bangladesh
Rising Talent

More than 4 years, I worked as a virtual assistant for ticket broker with ticket resale business. I'm highly motivated and self-starting individual looking for a position to prove outstanding assistance and contribute to company success. My long-term experience in the freelancer world and all the training's that I had attended have been a great contribution in an ability to do my job outstandingly and I'm still eager to learn any new skill to get the job done well. I'm a fast learner, with exceptional attention to detail. I'm detail-oriented and able to analyze, prioritize and resolve client request or issues quickly and effectively. I've also experienced as a (Concert, Game, Football, Cricket) ticket purchaser for a ticket broker from various websites such as Ticketmaster, Livenation, AXS, Eventbrite, Etix, and more. I worked with about all major countries ticket resales business like (USA, CA, UK, France, Mexico, Spain). My special ability purchase P-sale and On-sale ticket in super-fast speed. ⏭️I can be the following in your team: 1️⃣Ticket Purchaser 2️⃣Virtual Assistant 3️⃣Ticket Droop Checker 4️⃣Order Fulfillment Representative 5️⃣Ticket Broker Assistant 6️⃣Ticket Pricer 7️⃣Data Entry Specialist ⏭️I've working experience in using the following tool- 1️⃣ Event management (Lysted, Skybox, Ticketutlis, POSNext, 1Ticket etc) 2️⃣ Insomniac Browser, Jancy, Multilogin, Gologin 3️⃣ SOS Ticket Extension 4️⃣Slack 5️⃣Textchest 6️⃣Seathero 7️⃣ Google Sheet and Docs If you have any question or need any information, always feel free to contact with me. I remain solely committed to provide the highest level of service to my customers. Always ready to take any challenge for my customers satisfaction :)

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Ticketmaster Entertainment, Inc.
Virtual Assistance
Customer Support
Purchase Orders
Data Entry
Inventory Management
Order Fulfillment
Hourly rate $5.00 - $10.00
Minimum project size None
Agency size 2-10 workers
Member since Jun 12, 2024
HyperSKU Avatar

HyperSKU

Rating is 0 out of 5.
(3 jobs)
Shenzhen, China

⭐⭐Services & solutions for eCommerce sellers⭐⭐ ✅Sourcing: source quality products from Alibaba.com, Taobao.com, JD.com, etc ✅Customization/ private label: brand and private label your products ✅Order fulfillment: fulfill orders from Shopify and WooCommerce stores automatically ✅Express shipping: ship orders to North America and Europe with 7-12 days express shipping ✅Warehousing: stock inventory with HyperSKU to save cost and speed up processing ✅Refund and reshipment: we are proud to offer after-sale service if encountering package lost and product defects ✅Data Synchronization: with our self-developed App, you can fulfill Shopify and WooCommerce orders with a few clicks! ⭐⭐With HyperSKU you can ⭐⭐ ✅Source directly from top Chinese manufacturers ✅Ship around the globe within 7-12 calendar days ✅Sync automatically with seamless integration (with our App!) ⭐⭐Our clients⭐⭐ 👉Shopify dropshippers 👉WooCommerce dropshippers 👉Online sellers 👉eCommerce sellers need sourcing from Alibaba.com, Taobao.com, JD.com 👉eCommerce sellers who need sourcing and fulfillment service, with point-of-contact in China. ⭐⭐Who are we⭐⭐ HyperSKU acts as your supplier, fulfillment handler, and virtual assistant. Save money, reclaim valuable time, and improve efficiency with HyperSKU’s self-developed system ready to handle all of your dropshipping backend needs. Now let’s start with getting you a quote!

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Dropshipping
Alibaba Sourcing
Shopify
1688.com
Order Fulfillment
Order Processing
Sourcing
Hourly rate $5.00 - $10.00
Minimum project size None
Agency size 11-50 workers
Member since Feb 22, 2021
EcomTask Pro Avatar

EcomTask Pro

Rating is 0 out of 5.
(2 jobs)
Barishal, Bangladesh
Rising Talent

👨‍💻 𝐒𝐡𝐨𝐩𝐢𝐟𝐲 𝐒𝐭𝐨𝐫𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐫 | 🛠️ 𝐏𝐫𝐨𝐝𝐮𝐜𝐭 𝐔𝐩𝐥𝐨𝐚𝐝𝐬 | 🎯 𝐒𝐄𝐎 | 📦 𝐎𝐫𝐝𝐞𝐫 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 🚀 Hello! This is EcomTask Pro, managed by Parvej and his small team, a Shopify store manager with a proven track record of over 1000 e-commerce wins. We will design, edit, and modify your Shopify eCommerce store or Shopify website. 🛒We will import products and write SEO-friendly product descriptions for e-commerce. 🏅Customer satisfaction and building a good relationship are my priorities. 🤝😊 We 𝗵𝗮𝘃𝗲 𝗵𝗲𝗹𝗽𝗲𝗱 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝘄𝗶𝘁𝗵:⤵️ ✅Store Design or Redesign ✅Winning Product Hunting/listing (Manual or csv) ✅Order Processing by Dsers, CJ, GoShip Pro, POD ✅Customer Support Service- Zendesk, Gorgias, RichPanel ✅Product Listing- Kopy, Dsers, Others ✅Social Media Ads Setup + Management ✅Google Sheets, Data Entry ✅Image Edit- Photoshop, Canva ✅Adding Product Reviews - Manual or using Apps ✅Adding Variants to Existing Products ✅All other types of Store Management ✅Email Marketing -Klaviyo, Mailchimp ✅Project Management Are you ready to take your e-commerce business to the next level? 🚀 Let's collaborate and turn your vision into a high-converting, successful online store! 🏪✨ ✉️ DM me to start the conversation.

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Virtual Assistance
Shopify Website Design
Shopify
Data Entry
Shopify Dropshipping
Order Fulfillment
Customer Experience
Hourly rate $5.00 - $15.00
Agency size 2-10 workers
Member since Jun 26, 2025
CdO Titans Virtual Assistant Avatar

CdO Titans Virtual Assistant

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Metro Manila, Philippines

TO PROVIDE SATISFACTION AND QUALITY WORK FOR CLIENTS

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Order Entry
Order Fulfillment
Order Processing
Vendor Management
Customer Service
Hourly rate $6.25 - $6.25
Agency size 2-10 workers
Member since Jul 25, 2017
The Business Sitters Avatar

The Business Sitters

Rating is 0 out of 5.
(2 jobs)
Lapu-lapu City, Philippines

We're finally bringing The Business Sitters Agency to Upwork to extend our market to Upwork clients. We're very excited for this move and we believe a lot of opportunities await us here. The Business Sitters is a team of business assistants that has been serving clients in the industry for over a decade. We pride ourselves on reliability, which is at the core of everything we do. We have established ourselves as a trusted partner for businesses. We understand the importance of delivering high-quality services consistently, and we strive to exceed our clients’ expectations. We work long term for our clients and we build lasting relationships. Our goal is to take care of your business like our own.

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Email Support
Dropshipping
Order Tracking
Order Entry
Live Chat Operator
Incident Management
Order Fulfillment
Hourly rate $10.00 - $15.00
Agency size 2-10 workers
Member since Mar 28, 2016
Spark Virtual E-commerce Agency Avatar

Spark Virtual E-commerce Agency

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Pagsanjan, Philippines

Are you looking for an e-commerce agency that will handle the nitty-gritty part of your business? Do you feel like you have no time left to do other things in life because you're stuck operating your business on a daily basis? Spark Virtual is here to help so you can have more free time to do other important things in your life while running a business. We are a One-Stop Shop e-commerce agency and you can hire us to handle the overall operations and management of your e-commerce store (Shopify and WooCommerce), so that you can focus on scaling your business and even building more e-commerce stores. Here are the services that we provide: ✅ Daily store management ensuring that everything is taken care of and that the business is running smoothly ✅ Order fulfillment and supply chain coordination ✅ Customer support via email/chat and/or phone ✅ Social media management to build your brand’s reputation and create customer loyalty ✅ Facebook and Instagram ads management ✅ Develop a Standard Operating Procedures manual ✅ Streamline work process and improve workflow If you think we are the agency you're looking for, please send us a message and we can set a schedule for a quick chat.

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Product Description
Task Coordination
Shopify
Social Media Content Creation
Data Entry
Inventory Management
Google Workspace
Hourly rate $5.00 - $20.00
Minimum project size None
Agency size 2-10 workers
Member since Sep 13, 2015
Virtual Office Bangladesh Avatar

Virtual Office Bangladesh

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Tangail, Bangladesh

Virtual Office Bangladesh (Pvt) Ltd is a Freelance Service Provider company in Bangladesh. We have been helping various e-Commerce business house grow their business. We have 25 highly trained and skilled employees who are only dedicated to work for us. We will assign your project to the appropriate team member who has right skills for your project. We are very cautious about the job quality and quantity.

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Facebook Ads Manager
Blog Commenting
Lead Generation
SEO Keyword Research
eBay Listing
Shopify
Order Fulfillment
Hourly rate $3.33 - $10.00
Member since Jun 20, 2009
nbsc Avatar

nbsc

Rating is 0 out of 5.
(2 jobs)
Shenzhen, China

nichebay is a leading dropshipping service provider with two well-equipped warehouses located in Yiwu and Shenzhen and California. With a dedicated team of 50+ skilled professionals, we offer seamless order processing and a comprehensive range of services, making us your one-stop solution for dropshipping needs. Our automated order processing system ensures efficient and accurate order fulfillment, enabling you to focus on growing your business. We specialize in serving clients selling on popular e-commerce platforms such as Amazon and Shopify, providing hassle-free integration and smooth onboarding processes. At nichebay, we pride ourselves on offering the best prices in the market without compromising on delivery speed. Our strong logistics network and strategic warehouse locations enable us to deliver products to your customers with exceptional efficiency and reliability. We value effective communication and understand the importance of prompt customer support. Our team is committed to providing exceptional service, ensuring that your concerns are addressed promptly and professionally. Partner with nichebay today and experience the advantages of streamlined dropshipping operations, competitive pricing, and outstanding customer service. Let us help you take your e-commerce business to new heights.

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Dropshipping
Facebook Ads Manager
Manufacturing & Construction
Shopify
Order Fulfillment
Marketing Presentation
TikTok
Hourly rate $5.00 - $10.00
Minimum project size None
Agency size 51-200 workers
Member since Aug 8, 2021
PeakyCommerce Pvt Ltd. Avatar

PeakyCommerce Pvt Ltd.

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Multan, Pakistan

PeakyCommerce is a team of professionally trained freelancers providing the best services in Shopify,eBay, Amazon, Data Entry, and Customer Services. PeakyCommerce evolved in the E-commerce industry in 2018-2019. PEAKYCOMMERCE has the following attributes 1. Productive Environment 2. Compassionate team members 3. Positive reinforcement 4. Communication skills 5. Organizational Development 6. Good Work-Life Balance 7. Problem-Solving Attitude PEAKYCOMMERCE always focuses on solving the problems of clients and making a relationship with them. The key to our success in the past is our commitment to the efficiency of any project. This feather in our cap has always been endorsed by our clients. PEAKYCOMMERCE is always determined to give the best of the best services. We are sure you will be impressed once you will work with us. Thanks

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Dropshipping
SEO Keyword Research
Shopify
Data Entry
Google Docs
Order Fulfillment
eBay PPC
Hourly rate $5.00 - $30.00
Minimum project size None
Agency size 2-10 workers
Member since Jul 6, 2021
Dropship China Pro Avatar

Dropship China Pro

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Hangzhou, China

💡Who are we? We are an international team of more than 50 experts from Brazil, Belgium, China, Colombia, Congo, Mali, and Morocco. 🌎Where are we located? Our headquarters are in Hangzhou, China. 11 fulfillment centers strategically located in 9 different countries. ⚙️What do we do? We help eCommerce business owners manage their business's operational side with professional dropshipping services that allow them to focus on improving marketing strategies and scaling sales. 🔧What services do we offer? 🔎Product Sourcing Find high-quality products from top manufacturers at affordable prices and ensure manufacturers' output keeps up with your demand. ✅Quality Control Carry out factory audits and inspect products when they arrive at our fulfillment centers and before shipping them out to your customers. 🆓Free Storage Worldwide Store your products in any of our 11fulfillment centers in 9 different countries for free for 60 to 90 days ®️Branding and White Labeling Low-cost branding and customization solutions for your products and packaging ✔️Blind Dropshipping Make your products look like they are packed and shipped all by yourself. We update orders with local courier tracking numbers. 🔄Automatic Order Fulfillment We auto-sync orders, track their fulfillment status, and update your store's tracking numbers with our ERP system. 🚚Delivery Deliver your products to customers' hands in good conditions and within the promised delivery time. 🇨🇳Delivery from Chinese fulfillment centers: 7-14 days 🌎Delivery from overseas fulfillment centers: 4-6 days 🤓After-Sales Take care of any delivery, product quality, or lost parcel issue on your online store and offer a customer-friendly refund policy. 📈What do you get when working with us? Quality Products at great prices ✅Free storage at 11 warehouses in 9 different countries 💰Low-cost branding solutions 🔄 Same-day Order Fulfillment 💨Fast and accurate delivery 👩‍💻Customer Service in 🇬🇧🇳🇱🇫🇷🇩🇪🇸🇦🇪🇸🇵🇹 📊Stock Replenishment Forecast ⏱24/7 customer service 💡Friendly Refund and Return Policies 🔃Seamless integration with stores in Shopify, Wocommerce, eBay, Wish, and Amazon

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Dropshipping
Product Sourcing
Supply Chain & Logistics
Shipping Plugin
Quality Inspection
Logistics Management
Quality Control
Hourly rate $10.00 - $35.00
Agency size 51-200 workers
Member since Apr 8, 2021
Bequest Virtual Solutions Avatar

Bequest Virtual Solutions

Rating is 5.0 out of 5.
5.0/5  (2 jobs)
Cabuyao City, Philippines

A team comprise of highly skilled call handling individuals, Bequest is an outsourcing service dedicated to give extraordinary support to businesses across different industries. We specialize in Telemarketing, Lead Generation, Order Fulfillment, and Appointment Setting. Our team consists of accountable and competent people that shares the same goal, letting you do more out of 24/7.

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Outbound Sales
Phone Support
Real Estate
Lead Generation
Shopify
Order Fulfillment
BPO Call Center
Hourly rate $6.25 - $10.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Mar 13, 2021
My Supplement Launch Avatar

My Supplement Launch

Rating is 0 out of 5.
(2 jobs)
Berkeley, United States

A group of experienced freelancers specializing in the dietary supplement industry have joined forces to create a one-stop-shop to help you launch and manage your dietary supplement products. We have a menu of services which you're free to pick and choose from, here are a few we were not able to list below: Amazon Account Set-up & Maintenance - Ungating your dietary supplement product on Amazon - PPC Advertising, FBA, SFP trials, enhanced brand content, brand registry, customer service - Troubleshooting (suspended accounts, POA submissions, etc.) Consulting on an hourly basis is an option for any of our departments, rates vary. We have worked with a wide variety of start-up and established dietary supplement/health & wellness companies from concept creation to boosting sales. We also specialize in launch packages for those just starting out which includes a combination of all above services! What differentiates us? Well the benefit of our full-service firm is that you get access to our experts in other areas (limited on a weekly basis) to pick their brains and learn new ways to improve or optimize your business. We would love to hear more about what you're working on and see if we can help! If we don't offer what you're looking for, chances are we know someone who does so feel free to ask.

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Business Operations
Web Design
Manufacturing & Construction
Lead Generation
Graphic Design
Contract Manufacturing
PPC Campaign Setup & Management
Hourly rate $28.75 - $95.00
Minimum project size None
Agency size 11-50 workers
Member since Jul 16, 2019
Pacific Prep Services Avatar

Pacific Prep Services

Rating is 5.0 out of 5.
5.0/5  (1 jobs)
Hillsboro, United States

I have 5 years of experience in the Amazon landscape and can help with anything from product research and logistics to marketing the product. My company, Pacific Prep Services offers prep and inspection services for Amazon FBA as well as other e-commerce marketplaces.

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Order Fulfillment
Logistics Management
Transportation & Warehousing
Hourly rate $40.00 - $40.00
Member since Sep 6, 2017

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Frequently asked questions

What does fulfillment mean in business?

When it comes to business, fulfillment refers to the process a merchant takes in getting purchased products to a buyer. The order fulfillment process might include inventory storage and warehousing, selecting the appropriate products that have been purchased, and packing and shipping the products.

Why do fulfillment companies exist?

Order fulfillment services and businesses make it easier for business owners to scale their businesses and deliver consistent, dependable goods. Effectively managing fulfillment is difficult. Business owners can face inventory management issues, and understanding the ins and outs of the many shipping methods available is tricky. Managing SKUs, different sizing, and high-volume order processing is time-consuming and error-prone.
Fulfillment companies are experts in this process. They bring that expertise to your business and help to relieve the stress and challenges of managing the fulfillment process yourself.

What are fulfillment providers?

Fulfillment providers support your business with warehouse and inventory management, order processing, and shipping. Common fulfillment providers include Rakuten Super Logistics, eFulfillment Service, FedEx Fulfillment, Amazon FBA, ShipBob, Red Stag Fulfillment, and Shipmonk. BigCommerce stores also use Amazon MCF to fulfill orders, so you don’t have to worry about fulfillment logistics.

Should I use a fulfillment company?

Whether you use a fulfillment company will depend on the current challenges you’re facing, as well as your goals for your business. Keeping your fulfillment operations in-house can actually hold your business’ growth back, especially if you’re managing an ecommerce business entirely on your own. Fulfillment platforms can help to solve many order processing and shipping challenges, and they can help you to get products out to customers quickly, even during the busiest times of the year.
Trying to grow your small business or ecommerce store is easier when you have a fulfillment partner to take care of these processing and shipping details, so you can focus on other elements of your business that need your attention.

What are the benefits of using a fulfillment company?

Outsourcing to fulfillment companies can save you money and time when running your online store. Fast, accurate shipping can also ensure a positive customer experience. Your ecommerce business might enjoy several benefits from using an order fulfillment company:
  • Fewer supply chain disruptions
  • Improved warehouse management and better use of warehouse space for reduced storage fees
  • Ability to offer more shipping options and get the best shipping rates
  • Easier international shipping
  • Faster ecommerce order fulfillment
  • Better customer support and returns management
  • Ability to handle greater order volumes and large-scale order management
  • Reduced overall fulfillment costs can lead to lower product pricing
  • Increased customer satisfaction can lead to repeat sales

How do I choose a fulfillment company?

The best fulfillment services for your store will be able to help solve the specific challenges you’re facing. Look for a company that can satisfy your fulfillment needs. You’ll find many fulfillment service providers on Upwork to help you start with your search for the right company.
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