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in Italy

Professional Profile I am an expert in proofreading, transcription, and data entry, with solid experience in the review and localization of texts from English to Italian. For the past six months, I have been collaborating with industry professionals, handling proofreading, localization, and cultural adaptation of content for various contexts, including websites, apps, and email marketing campaigns. This role allows me to deliver content that is fluent, natural, and perfectly aligned with the target audience. I am also a professional voice-over artist with a fully equipped home studio, specializing in high-quality voice recordings for promotional videos, podcasts, e-learning materials, audio guides, and more. Additionally, I manage social media accounts, taking care of content creation, scheduling, and publishing posts across various platforms to boost engagement and brand visibility. My skills and passion in these areas enable me to provide high-quality services, ensuring precise and satisfying results for clients. Key Skills: Text Review and Localization: Proofreading from English to Italian with linguistic and cultural adaptation of content. Experience with various types of texts, including websites, apps, email marketing, and editorial materials. Artificial Intelligence and Virtual Assistance: Strong interest in AI applied to transcription and voice-over quality control. Proficient in using speech recognition technologies and automated transcription software to ensure accuracy and efficiency. Professional Voice-Over: High-quality voice recording with a professional home studio setup for commercial, educational, and multimedia projects. Voice-Over Quality Control: Ensuring high audio quality and vocal performance standards for clear and effective communication. Social Media Management: Creating, scheduling, and publishing posts on different platforms to increase engagement and online visibility. Content Writing: Crafting articles and social media posts with a focus on clarity, consistency, and audience engagement. Data Entry: Fast and accurate data entry with strong proficiency in Microsoft Excel and Google Sheets for managing and organizing complex datasets. Website Management with WordPress: Skilled in using WordPress for content management, publication, and website optimization. I am always open to new professional challenges that allow me to grow and apply my skills in dynamic and stimulating environments. Profilo Professionale Sono un'esperta in correzione di bozze, trascrizioni e data entry, con una solida esperienza nella revisione e localizzazione di testi dall'inglese all'italiano. Collaboro da circa sei mesi con professionisti del settore, occupandomi della correzione di bozze, della localizzazione e dell'adattamento culturale di contenuti per diversi contesti, tra cui siti web, app e campagne di email marketing. Questo ruolo mi consente di garantire testi fluidi, naturali e perfettamente in linea con il pubblico di riferimento. Sono anche una voice over professionale con home studio attrezzato, specializzata nella registrazione di contenuti vocali di alta qualità, ideali per video promozionali, podcast, e-learning, audioguide e molto altro. Inoltre, mi occupo della gestione dei social media, curando la creazione di contenuti, la programmazione e la pubblicazione di post su diverse piattaforme, con l'obiettivo di aumentare l’engagement e la visibilità dei brand. La mia competenza e la mia passione per questi ambiti mi permettono di offrire servizi di alta qualità, garantendo risultati precisi e soddisfacenti per i clienti. Competenze Principali: Revisione e Localizzazione Testi: Correzione di bozze dall'inglese all'italiano con adattamento linguistico e culturale dei contenuti. Esperienza su testi di varia natura: siti web, app, email marketing e materiali editoriali. Intelligenza Artificiale e Assistenza Virtuale: Interesse specifico per l’IA applicata a trascrizioni e controllo qualità dei voice-over. Utilizzo di tecnologie di riconoscimento vocale e software di trascrizione automatica per garantire accuratezza e velocità. Voice Over Professionale: Registrazione di contenuti vocali con qualità professionale grazie a un home studio attrezzato, per progetti commerciali, formativi e multimediali. Controllo Qualità Voice Over: Verifica della qualità audio e della resa vocale, assicurando standard elevati e una comunicazione efficace. Gestione dei Social Media: Creazione di contenuti, programmazione e pubblicazione di post su diverse piattaforme per aumentare l’engagement e la visibilità online. Scrittura di Contenuti: Creazione di articoli e post per i social media, con un focus su chiarezza, coerenza e coinvolgimento del pubblico. Data Entry: Inserimento rapido e preciso di dati, con ottima padronanza di Microsoft Excel e Google Sheets per la gestione e l’organizzazione di dati complessi. Gestione di Siti Web con WordPress: Competenza nell’utilizzo di WordPress per la gestione, la p

I'm Eliza Munteanu, your secret weapon for transforming chaos into high-scoring, streamlined operations. With over 16 years of industry expertise; spanning roles from Business Development Manager to COO/CCO, I specialize in building scalable systems that power rapid business growth. I've partnered with hundreds of visionary business leaders and dynamic companies, from ambitious startup founders to established enterprises, to revolutionize their operations and drive exponential growth. My expertise spans diverse industries, including Technology, Telecommunication, Health, Luxury Goods, Blockchain, AI/LLM, Web3, Fitness/Wellness, SaaS, eCommerce, digital marketing and currently building systems and productized services, with a proven track record of delivering 9-figure ROI. How I Level Up Your Business 1. Insight & Analysis: Identify key growth levers and streamline operations through targeted analysis. 2. Strategic Roadmapping: Craft actionable, customized plans that align with your long-term goals. 3. Flawless Execution: Implement and optimize systems that ensure your projects perform at boss-level quality. Expected Results 1. Streamlined Operations: Enjoy a significant boost in efficiency with systems designed just for you. 2. Scalable Solutions: Benefit from repeatable processes that grow alongside your business. 3. Enhanced Collaboration: Experience improved team communication and project alignment. 4. Accelerated Growth: Leverage data-driven strategies that deliver tangible performance improvements. Key Benefits * Fractional Expertise, Maximum Impact: Access the skills of a seasoned operations leader, without the full-time cost. * Proven Success: My strategic frameworks have driven multi-digit sales achievements and transformative growth. * Data-Driven Approach: I harness robust analytics to guide every decision, ensuring measurable outcomes. * Client-Centric Focus: I work closely with you to tailor solutions that meet your unique business challenges. What Clients Say "Eliza’s strategic insights and innovative frameworks transformed our chaotic launch into a seamless, efficient operation that delivered immediate, impressive results."
 Ready to Play? Let's connect and turn your vision into a high-scoring reality. With precision planning, creative execution, and an unwavering commitment to excellence, I'm here to help your business level up and achieve game-changing success!

Are you looking for a Business Consultant to grow your company? Do you need help taking your entrepreneurial project to the next level? I can help you. Do you need Market Research & Commercial Profiling (National & International)? I can provide in-depth market research and commercial profiling services, delivering accurate and targeted insights for both national and international markets. My analyses are based on reliable data and are designed to support strategic business decisions, market entry, and growth opportunities. My work involves supporting start-ups and established businesses in turning their ideas into reality, offering strategic insights and a focused approach to growth. With my expertise, I can help you build a solid project and develop successful partnerships in the plant-based, food, and retail sectors. I specialize in product distribution, with a focus on branding and commercial strategy in Asia and Italy, particularly in Thailand. I collaborated with HUMA, a company specializing in plant-based milk production, handling branding, supplier research, and developing distribution channels for both the HoReCa and retail sectors. As a consultant, I can analyze and work with profit and loss accounts, providing strategic insights into how and where to position products effectively, as well as creating targeted marketing campaigns to enhance visibility and success. My work includes: 🌐 MARKET RESEARCH: Analyzing local and international markets to identify opportunities for growth and development. 🛒 DISTRIBUTION STRATEGIES: Providing insights on how and where to position products to maximize visibility and commercial success. ✨ BRANDING AND COMMUNICATION: Developing and enhancing the company's image through strategic planning, product selection, and marketing campaigns. 📈 STRATEGIC BUSINESS PLANS: Crafting tailored strategies to boost sales and brand visibility. What I offer: Professional results: Goal-oriented work with a structured and transparent approach. Continuous support: Regular feedback and tailored solutions for every need. International collaboration: In-depth knowledge of Asian and European markets with a vast network of contacts. About me: I am a multidisciplinary business consultant with over 15 years of experience in operational management, strategic development, and consulting in the food, fashion, and retail sectors. I have collaborated with leading companies such as Zuiki and Bershka, developing expertise in team management and complex projects, with a focus on optimizing branding and commercial strategies. Thanks to my international experience, I provide a strategic and practical vision to support new and established businesses in achieving their goals. ⭐️ Contact me for a free consultation! 😊

EXPERIENCES Social Media Manager & Newsletter: digital marketing campaign manager for several social media platforms and companies. Managing both the campaign/structure and the contents. Great knowledge of marketing programs (Canva, Adobe, CapCut, WordPress and Shopify, Business Manager Meta, AI generators and more). Automated email marketing (Klavyio, MailChimp, MailerLite), social media editorial plan, photo/video editing and publishing/scheduling. Project management tools: Trello, Asana, ClickUp, Stack. VA: months of experience within the role for several remote companies. Appointments scheduling, phone/email/chat, organizing trips (hotel/accomodation/insurance/rental), general admin tasks, Microsoft Office & Adobe, ClickUp, Discord, Google Cloud, Trello, MemberVault, MailerLite, ManyChats and more. Translator/Proofreader: Italian native speaker and very fluent in English. I have experience as a book proofreader and translator. Customer Service: years of experience in customer service, for e commerce, fashion brands and more. Worked in hospitality and tourism, constantly facing clients. SKILLS -Great communication skills, as a result of several years in the Customer Service, Hospitality and International Recruiting Industries. I love communications and going behind words, truly understanding what people want. -Extremely organized and detail oriented. I know how to organize my daily tasks, deal with priorities and meet the requirements of the clients. -Can work independently, on different tasks/projects and respecting timelines. -Speak/Write fluently Italian and English -Deep knowledge of several Platforms and Apps, for Social Media Managing and General VA -I like to challenge myself and never stop learning.

Welcome! I am a passionate Management Consultant Strategic Business and Startup Advisor with an MSc in Corporate Management from University College London, ready to elevate your business with expert insights and strategic execution. With over seven years of experience, I specialize in helping solve complex business problems and transforming innovative ideas into actionable strategies and detailed business plans that drive growth and competitive advantage in today's hyper-competitive world! Why Choose Me? Academic Excellence: I hold a First-Class Honours BAH in Business Management and an MSc in Corporate Management from UCL - Received an Award for the Best Undergraduate Business Research and was recognized with a high distinction in master’s research on Digital Transformation and Business Model Innovation. Proven Expertise: From startups to SMEs, my consultancy enhances operations, increases productivity, and sharpens market strategies to enhance a sustained competitive advantage and growth. Customized Consulting: Fully tailored services meticulously aligned with your business goals for maximum impact and success. Services Offered: - Strategic Business Planning and Execution - Bespoke Market Research and Competitor Analysis - Startup Advising for Scalability and Sustainability - Crafting Persuasive Business Plans and Pitch Decks - Operations Management to Streamline Efficiency and Reduce Costs Feel free to reach out to discuss how I can turn your business needs into reality. Let’s drive your business towards unprecedented success!

Alessandro – Customer Service, Customer Experience, Lead Generation & Software Development Expert 💼 Professional Profile I am a professional with over 8 years of experience in customer service, customer experience, lead generation, and software development. Throughout my career, I have worked with large national companies, SMEs, startups, and private clients, covering both operational and managerial roles. In addition to my corporate experience, I have founded and managed businesses in the customer service, digital services, and software industries, giving me a comprehensive understanding of business operations, customer satisfaction, and technological innovation. 💼 Professional Experience 🔹 Customer Service Specialist Extensive experience providing customer support via phone, email, live chat, WhatsApp, and CRM platforms. Main responsibilities include: - Inbound and outbound customer support - Technical assistance - Complaint handling and resolution - Ticket management - Customer retention - Customer experience improvement - Problem solving - Appointment and booking management 🔹 Customer Care for Major Companies I have provided customer support services for leading national companies, including: - TIM - Poste Italiane - Customer care and premium telephone services Responsibilities included: - Commercial support - Administrative assistance - Technical support - Customer account management - Business and private customer assistance 🔹 Founder & Customer Service Business Manager I have founded and managed customer service and contact center companies, overseeing: - Customer service operations - Business process design - Staff management - Quality assurance - Workflow optimization - Client relationship management 🔹 Lead Generation Specialist Specialized in identifying and acquiring qualified leads through modern digital strategies, including: - B2B & B2C lead generation - Prospect research - Email outreach campaigns - Social media prospecting - CRM management - Lead qualification - Database management - Sales support 🔹 Digital Entrepreneur I have designed and developed several digital businesses and online platforms in sectors such as: - Customer Service - Online Consulting Services - Subscription Platforms (SaaS) - CRM Systems - Business Management Software - Mobile Applications - Digital Business Solutions I manage every phase of a project, from business strategy and user experience to automation and digital innovation. 🔹 Mobile & Web Software Developer I develop custom software solutions tailored to business needs. Experience includes: - Android applications - Web applications - CRM platforms - Customer support systems - Business automation - API integrations - Payment systems - Database management 💻 Technical Skills - Node.js - React Native - Kotlin - PHP - JavaScript - HTML5 - CSS3 - MySQL - MongoDB - Firebase - REST APIs - Stripe Integration - Git 🌍 Services Offered - Customer Service - Customer Experience Management - Phone Support - Email Support - Live Chat Support - Technical Support - Lead Generation - CRM Management - Contact Center Management - Business Process Optimization - Mobile App Development - Web Development - Business Automation - Technology Consulting 🚀 Strengths - Over 8 years of professional experience - Strong background in customer service and customer experience - Entrepreneurial mindset - Excellent communication skills - Strong problem-solving abilities - Process optimization expertise - Reliable and results-oriented - Passionate about innovation and technology My goal is to help businesses improve customer satisfaction, optimize internal processes, and develop innovative digital solutions that create measurable value. 📩 Contact Me If you would like to learn more about my professional background, feel free to contact me. I will be happy to provide my complete Curriculum Vitae (CV) along with all the professional certifications and training certificates I have earned throughout my career. I would also be pleased to discuss your project and find the best solution to help your business achieve its goals.