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Project, Product & Innovation Manager with 8+ years of experience in Strategy, Digital IT & Supply Chain. Expert in digital transformation, business innovation and end-to-end process optimization projects on a global scale, with a strong background in managing complex projects, teams and accounts. I have a strong experience in coordinating world-wide project deliveries, especially in retails and sports industries with: - e2e project management with the definition of context and team , functional and non-functional requirements, project delivery plan - ability to optimize and innovate business processes - using different tech tools as: MS Office & PowerBI, PM (Jira, Monday, Smartsheet), Logistic Systems (WMS, MDS, MES, APM), CRM (Dynamics, Salesforce), UX/UI (Figma, Zeplin), Computer language (SQL, Python, VBA)

International consulting experience assisting multinational companies from several industries. Project management. Lean and agile methodologies. Efficiency and dashboards. Ethics compliance and fraud specialist. ERP software implementation. People oriented.

I automate operations end to end for distributors and multichannel e-commerce teams — quote to order, order to fulfilment, fulfilment to invoice and reconciliation. Make (Integromat), n8n, and Airtable systems that stop your staff re-typing data between Shopify, Amazon, Bol, QuickBooks, and email. Most automation freelancers know the tools. Fewer have run the operations underneath them. I spent 12 years in supply chain, logistics, and digital operations before moving into automation full-time — Accenture, ToolsGroup, driveMybox, and MSC Mediterranean Shipping, as a business analyst, product manager, and product owner on operations systems. I've been on the client side of these builds: writing the requirements, running the testing, and living with the result. I design the process first and the workflow second, which is why my builds hold up under real order volume. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ RECENT WORK ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ HVAC ProSales, Florida (ongoing) [Airtable → Make → BigCommerce → eBay → Amazon] 4,000+ SKUs were hand-keyed into a single store. I built a structured Product Master system — API synchronisation, category and pricing governance, duplicate prevention, vendor onboarding, and order-to-invoice flow into their accounting. Product data is entered once and publishes to BigCommerce and eBay, with Amazon in progress. One sales channel became three, run by the same two-person team. The client: "a methodical approach and focus on creating scalable systems rather than quick fixes." Bol marketplace sellers, Netherlands [Make → Bol → AI agents] Inventory management across multiple stores, with AI agents handling product content generation. The operational logic runs in Make; the models do the reading and writing, not the deciding. Jersey Print Factory, textile production [Make → Shopify → Gmail → Google Sheets → Drive → Forms] Order management rebuilt end to end — stock levels adjust automatically and customers get status and delay notifications without anyone writing them. They came back for ongoing support: "our order processing and notification automations have been running smoothly without interruptions." Trust Up L3C [Make → Airtable → Softr] Integration across disconnected systems, with Softr interfaces so the team can act on it. Their CEO: "A brilliant system thinker… his expertise in managing complex data flows and clear communication has been invaluable." Also recent: a multi-site content pipeline running complex AI agents across 10+ WordPress properties. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ MULTICHANNEL IS WHERE I'M STRONGEST ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Shopify, WooCommerce, BigCommerce, Bol, Amazon, and eBay — stock, orders, and product data staying in sync across all of them without manual re-keying. If you're selling on more than one channel and reconciling inventory by hand, that's the problem I solve most often. I work with Dutch and Belgian sellers on Bol specifically, which few automation specialists do. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ AI WHERE IT EARNS ITS PLACE ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ I build AI agents and LLM steps into operational workflows using the OpenAI API — classifying inbound orders and emails, extracting structured data from supplier documents and invoices, generating product content at volume — with the deterministic logic held in Make or n8n around them. Models are good at reading messy input. They should not be the thing your order flow depends on, and I build them so they aren't. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ WHAT I WORK WITH ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ → Automation: Make (Level 4 – Advanced, AI Agent Builder), n8n, Zapier → Data & apps: Airtable (Certified Builder), Softr (Certified Professional), Google Workspace → Commerce: Shopify, WooCommerce, BigCommerce, Bol, Amazon, eBay → Finance & CRM: QuickBooks Online (ProAdvisor L1 & L2), Kommo (Official Partner), Close, Zoho → AI: OpenAI API, AI agent design inside operational workflows → Also: Slack, Intercom, WordPress, carrier and warehouse management APIs — anything with an open API I also train teams to run what I build. Several clients have hired me specifically to bring their own staff up to speed on Make and n8n — across Close CRM, Zoho, Slack, and Google Sheets. One put it this way: "He went beyond just building workflows — he explained each step, empowering me to manage and expand the automations on my own." ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ HOW I WORK ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ Fixed scope, fixed price, fixed timeline, with milestones tied to defined deliverables. We start with a short call to map where your data actually breaks, then scope from there. Most builds ship in two to eight weeks. Full documentation at handover — you own the system, not a dependency on me. If you know what you need, message me with what's breaking and I'll tell you whether I'm the right fit. 100% Job Success Score · Top Rated · 24 contracts completed · MBA · Based in Milan, working EU/US hours

Fractional COO and Strategy & Operations consultant with 10+ years at EY and Deloitte, delivering transformation programmes for Fortune 1000 clients — Ferrari, Sky, Pirelli, Enel, Stellantis, MSC Cruises — and now applying that same rigour to SMBs and scaling businesses. My work spans the full arc from strategy to execution: operating model design, CRM and RevOps, programme and project management, AI-enabled workflows, and business process automation. I don't hand off a deck and disappear — I build the systems, run the rollout, and make sure things actually work. What makes my profile unusual is the combination. I've led a €4B revenue pipeline at Deloitte Europe, managed 30+ vendor ecosystems at Enel, driven a global Salesforce rollout across 6 countries per month at Pirelli, and operationalised a machine-learning Next Best Action engine for Ferrari's dealer network — before LLMs made AI mainstream. On the SMB side, I've built full operating backbones from scratch: CRM, order management, inventory, invoicing, automation, and reporting, all integrated and running. Core areas I work across: - Fractional COO / Head of Operations — operating model design, KPI systems, founder dependency reduction, process clarity, and scalable execution infrastructure - CRM & RevOps — Salesforce, HubSpot, Airtable, pipeline architecture, lifecycle governance, adoption, and reporting - Project & Programme Management — cross-functional delivery, stakeholder governance, transformation roadmaps, and structured execution under complexity - AI Automation & Workflow Systems — agentic workflows, voice AI, Make, n8n, Zapier, AI-integrated operations, and no-code/low-code systems - Strategy & Business Planning — P&L modelling, business cases, market analysis, operating leverage, and value creation roadmaps If you need someone who can think strategically and build operationally — without switching between two separate people — that's exactly where I work.

🎓 Economist | Data Analyst | Research Consultant I’m a results-driven Economist and Data Analyst with 4+ years of experience in economic research, financial modeling, and international academic consulting. Currently based in Italy and pursuing a double master's degree in Economics and Data Analysis (University of Verona) and International Economic Policy (University of Würzburg), I bring a unique blend of European academic rigor and practical consulting experience from Africa. I’ve worked with NGOs, consultants, youth organizations, and students—delivering actionable insights, impactful research, and scholarship-winning applications. ✅ What I Can Help You With: 📊 Data Analysis & Financial Modeling Skilled in Stata, RStudio, SPSS, MATLAB, and Excel for data cleaning, econometrics, forecasting, and impact evaluation. ✍️ Research & Policy Writing Clear, evidence-based writing for academic reports, policy briefs, literature reviews, and market analysis tailored to funders, researchers, and international audiences. 🎓 Scholarship & Academic Consulting As a multi-scholarship recipient (IYT–Italy, Konrad Adenauer, AERC, German Double Degree), I help students craft powerful CVs, motivation letters, and research proposals. 📈 Presentations & Data Visualization Visually engaging PowerPoint decks and data dashboards that turn complex findings into clear insights. I combine strong academic skills with real-world consulting experience—whether you're a researcher needing support, an NGO planning policy work, or a student aiming for funding. 🔗 Let’s collaborate to turn your data, ideas, or goals into high-impact results.

Ex management consultant with 8+ years in strategy, operations, and business analysis. I help founders and CEOs solve complex problems, unlock growth, and drive execution with precision. Founded and exited a fintech SaaS startup in the UK. Delivered >$50M in EBITDA impact across tech, consumer, and non-profit sectors. Expertise in org design, go-to-market, cost optimization, and data analysis. Quick ramp-up. Sharp thinking. Clear deliverables.