Hire the Best Customer Service Representatives
in Hungary

I've been a Brazilian freelancer since 2018 with a degree in Engineering. I started working professionally in 2017 in the field of customer service and fortunately, I had the chance to perform several roles since I've started. I have experience in the hotel and tourism field, as an assistant and in engineering and industrial reports. I have +7 years of experience in customer service, but I'm also competent as: - Customer Service - Virtual Assistant - Search Engineer - Talent Scout - Hiring Manager - Chat Support - Tourism tools - Data Analyst - Writing and Translation - Project Management Some of the tools I'm good at are Excel, Word, SAP, Microsoft Word, SQL, Hubspot, Zendesk and I wish you success in your project and I'll be more than happy to help you to achieve your goals.

About me: Creative, curious, and always ready for a challenge. I'm a Hydraulic and environmental engineer with a civil engineering background. I have a master's in Hydraulic engineering. I worked as a customer service representative in French and English for 1 year with different companies.

I have more than five years of experience in translating from Russian to English. My specialization allows me to deeply understand the subtleties of language and culture, which ensures the high quality of my translations. I am sure that my skills and professionalism can be of great benefit to companies and individuals who are looking for high-quality and accurate translations. I not only guarantee the timely execution of projects, but also have excellent communication skills, which ensures effective interaction with clients.

I have been working as a remote agent for more than twelve years. I have a stable internet connection. I am a hardworking, highly motivated, and very reliable person. I can work with minimal supervision and dedicate my time to being flexible and available at your service. KEY STRENGTHS Excellent customer service mindset coupled with strong interpersonal skills – the ability to help maximize customer satisfaction Good problem solver, experienced in managing conflicting situations and priorities Excellent organization skills with the ability to manage several things at the same time

🫵 Need content that truly connects with Brazilian audiences - or a voice that truly represents you? Hire me and get content that sounds exactly like what you dream of in the blink of an eye. I’m passionate about languages, storytelling, and creating content that truly connects with people. While many describe me as a professional linguist, I see myself as someone who blends creativity with strategy: a language-oriented creator who understands both expression and performance. 🧑‍🎨 I specialize in Brazilian Portuguese content, SEO copywriting, and localization, helping businesses communicate clearly, rank effectively, and engage the right audience. Whether it’s written content, voiceover, or language data, my goal is always the same: make your message natural, impactful, and results-driven. 🎙️ What you get when working with me: ✧ SEO-optimized content writing (blogs, websites, and articles aligned with search intent) ✧ Certified Brazilian Portuguese localization ✧ Email and script writing (Mailchimp and Figma) ✧ Natural Brazilian Portuguese voiceover: clear, calm, and authentic delivery for narration, apps, AI, and storytelling ✧ Audio labeling & AI training data: accurate annotation and transcription for Portuguese datasets ✧ Portuguese ↔ English translation, transcription, and language support ✧ Language tutoring (English & Portuguese) – 40+ students taught 🛠️ Tools & platforms I use: Focusrite Audio Interface | Acoustic-treated studio | Professional Dynamic Mic Audacity | Hindenburg Pro | Adobe Premiere Google Workspace | Microsoft Excel AI training platforms (US-based) | Datacompute Intercom | Stripe | Aircall | Kolleno | Slack Where would you like us to start? Let´s schedule an interview! 📩 🗺️ Based in: Hungary, Budapest (CET)

I am a customer representative and process analyst. Mainly working on automatization projects. I am very proficient in my own work and easily adapt to new situations love learning new skills. I am a good team player but also can stan on my own.