Hire the Best Customer Service Representatives
in Taiwan

HR Generalist with 10+ years of international experience across Asia and Europe. I've handled full HR operations in tech company environments, with hands-on experience in Oracle and SAP. Holding an MSc in IT Business & Digitalisation from HTW Berlin, I bridge people operations and technology. I thrive in flat, remote-first, international teams. Open to remote IT Recruiter and Talent Acquisition roles with international teams

Hi! I’m currently the Customer Success Director at XBBIT and a part-time Claim Reviewer at Forma. I love solving problems, juggling multiple tasks without dropping the ball, and picking up new rules faster than most people pick a Netflix show. If you need someone who can learn quickly, adapt smoothly, and get things done with both accuracy and energy—I’m your person.

Looking for an opportunity to help you grow your business as I grow mine. My skills: over 8+ years of experience in face-to-face, live chat, email, and telephone customer service, mainly answering inquiries and helping customers with any problems that may arise. Providing customer satisfaction is very important to me as I believe that keeping customers happy is the key to a successful business. Speaking two languages (Chinese Traditional/simplified, English) also came as an advantage when communicating with international clients. I have done a variety of projects wherein tasks include but are not limited to: • Customer Support • Email Handling, Live chat, Telephone • Appointment Setting • File Maintenance & Management • Data Entry/Encoding • Data Collection • Product Fulfilment • Stock/Inventory Management Furthermore, I have work experience using the following applications/tools: • MS Office (Word, Excel, PowerPoint, Outlook) • Google Apps (Drive, Calendar, Sheets, etc.) • Shopify, Magento, Salesforce, Aliexpress, Canva, Zendesk, Wechat, Whatsapp I also can manage your eCommerce site in Amazon, WordPress, Magento, Shopify, Etsy and Ebay ; and still willing to learn. I will treat your company as if it were my own, and I dedicate to offering top-notch support to meet yours, your business's, and your customers' need.