Hire the Best Email Support Freelancers
in India

Hello, I am an experienced Assistant who has some amazing skills to keep you happy . I have some happy clients who are truly satisfied with my work and I am still working with some of them now. You will get a high-end top-notch service in Amazon automation and customer support. Just have a look at my portfolio, you will get an idea about my expertise. Apart from that, I am working in various filed like Data Entry, Admin Support Virtual Assistant Affiliated Marketing Translator Transcriber Proofreader Copywriting E-mail marketing If hired, you’ll find out that I am versatile and reliable, with lots of initiative and enthusiasm. I am also a fun person to work with! Thank you, Sam.

TOP RATED PLUS FREELANCER ⭐⭐⭐⭐⭐ Passionate and motivated resource with 10+ years of experience in a broad range of areas covering Technical & Non-Technical Customer Support, Product Management, and IT Development. My highlights include: ► Experience and Awards   - TOP RATED PLUS Freelancer - 10 + Years of experience(36000+ work hours) of working remotely with TOP IT organizations, including Fortune 500 companies - 100% Job Success Score(JSS) rating from more than 7 years in Upwork ► Qualification: Three IT Master degrees holder - Master of Technology in Computer Science & Engineering(M.Tech) degree - Master of Computer Applications (MCA) degree - Master of Science in Computer Science (M.Sc. CS) degree Diplomas: - 1 Year Advanced Post Graduation Diploma in Computer Application (APGDCA) - 3 Years Government Polytechnic Diploma in Information Technology (IT) Certifications: - Certified File Transfer Professional (CFTP) from Pro2col - Certification in Technical Support from BCI - Certification in Customer Relationship Management from Comed Society - Certification in "Technical Support Fundamentals" from Coursera - Certification in dot net programming from BCI - Certification in Hardware and Networking from BCI ► My Customer Support Skills: - Phone, Email, and Chat support - SaaS & Enterprise Product Support using industry-standard CRMs such as HubSpot, Zendesk, GoHighLevel, Intercom, and Kayako. - Customer Engagement & Follow-Ups. - Issue Escalation & Resolution in accordance with established company procedures and SLAs. - Reporting Bugs via JIRA - Contributing(adding new KB articles and updating existing KB articles) to the organization Knowledge base - Attending KPI's and team meetings - Internal Training & Knowledge Sharing with teammates - Provide recommendations for process improvement ► My Sales Skills: - B2B & B2C Sales Expertise - Outbound/Inbound Telesales, Acquisition & Retention - Lead Generation - Campaign Creation & Execution - Meets KPI-Driven Performance: Such as talk time, daily sales, and prospecting targets. - Appointment Scheduling ► My Development skills: - Help world's leading companies to build stronger businesses by taking care of their BPO processes, Such as IndiaMart, Motorola, TrekkSoft, etc - Three years experience of dot net development(desktop and web both using C#.Net and VB.net) - Zendesk apps development and setup expert. - Reporting - SQL Server Reporting Services, Crystal Report, Insights and Gooddata - Database - MySQL, Microsoft SQL Server, MS Access - Manual and Automated testing using tools such as Test complete, TestExecute, Junit, bash scripting, etc ► Digital Marketing - Adwords, FB marketing, Youtube Ads, Email marketing using Tools such as  Act-On, Marketo, HubSpot, MailChimp, Campaign Monitor, etc ► My Skillset: - Lead generation, Telesales(Inbound and Outbound), B2B, B2C, acquisition, retention - Helpdesk tools - Zendesk, GoHighLevel, HubSpot, Intercom, Kayako, - CRM - Salesforce, Zoho, etc - Communication tools - Zoom, RingCentral, Slack, Skype, Microsoft Teams, GoToMeeting, Calendly, etc - Bug tracking Tool - JIRA, Bugzilla   - Miscellaneous - Confluence, ServiceNow, GoogleApps(Drive, Sheets, Slides, etc), Asana, Trello, Amazon EC2, VDI Machines etc - Motivated self-starter and self-learner - Possess strong customer service and technical problem-solving skills

I’m Sagandeep TOP-RATED PLUS Freelancer (Among the top 3% on Upwork), working as a Virtual Assistant, Web Developer, App Developer, and Video Editor, I bring a comprehensive skill set and a strong commitment to delivering exceptional results to every project. Virtual Assistant: With a proven track record as a Virtual Assistant, I've supported numerous businesses and individuals in various administrative capacities. My services encompass email management, calendar scheduling, extensive research, data entry, and workflow optimization. My attention to detail and efficient time management will help streamline your daily operations and ensure your productivity soars. Web Development: Web development is one of my core strengths, and I pride myself on being a full-stack developer, with expertise in both front-end and back-end technologies. My technical expertise spans HTML, CSS, JavaScript, React, Angular, Vue.js, Node.js, Python, and various content management systems. Whether you're looking for a personal blog, a dynamic e-commerce platform, or a corporate website, I have the knowledge and creativity to transform your vision into an eye-catching and responsive reality. I'm adept at building robust and efficient databases, ensuring your website functions flawlessly. App Development: My extensive experience in app development spans both Android and iOS platforms. I've successfully conceptualized, designed, and launched apps for a variety of purposes, including productivity, entertainment, and e-commerce. Collaborating closely with you, I'll turn your app ideas into user-friendly, feature-rich, and visually appealing applications that resonate with your target audience and drive your business objectives. Video Editing: In today's digital world, video content is a cornerstone of engagement. My video editing services cover the entire spectrum, from cutting and enhancing footage to adding captivating effects and graphics. Whether your needs revolve around marketing, educational tutorials, or creative projects, I'll craft video content that captures attention, conveys your message, and ensures a lasting impact. I'm deeply passionate about delivering top-quality work, meeting deadlines consistently, and surpassing client expectations. My central mission is to bolster your success by providing tailored solutions that align perfectly with your unique needs and goals. Your satisfaction is paramount, and I'm always ready to engage in an in-depth discussion about your projects and vision. Please don't hesitate to reach out to me to discuss your specific requirements or explore my extensive portfolio. I'm enthusiastic about the prospect of collaborating with you and playing a vital role in the success of your projects. Thank you for considering my profile, and I'm eagerly looking forward to the opportunity of working closely with you. Best regards, Sagandeep

I know finding the right freelancer can be difficult, right? I'm confident that I can assist you in your projects in the most effective way with guaranteed results to show for it. I love challenging tasks and learning new ways to innovate. Some of the services I offer: ✔ Lead Generation ✔ Virtual Assistant ✔ Internet, Web Research, Data Entry & Admin Support ✔ Data Entry / Data Cleaning / Data Sorting / Data Collection ✔Lead Generation Tools (Hunter, Snov.io, Skrapp, Sales QL) ✔ CRM Management (SalesForce, Zoho, Hubspot) ✔ Customer Service, Email Support, Chat Support, Phone Support and Sales (Zendesk, Freshdesk, Ringcentral, Hubspot) I like to have long-term contracts with my clients. So please, don't hesitate to contact me if you need more information about my profile and skillset. I am hoping to work with you and be part of your success. With a history of exceeding performance targets and consistently delivering exceptional customer support, I'm committed to driving positive outcomes for your business.Thriving in dynamic settings, I bring a blend of adaptability, innovation, and problem-solving skills to every project.Your satisfaction is my priority, and I'm dedicated to providing personalized support tailored to meet your unique needs and requirements.. Cheers Tiyash