Hire the Best Insurance Agency Operations Specialists
in the Philippines

With 10+ years of hands-on experience, I help businesses retain customers, resolve technical issues fast, and convert conversations into results. I excel in professional call handling, softphone systems, and technical troubleshooting for SaaS platforms, home users, and small offices. I don’t just support customers—I build trust, solve problems efficiently, and help businesses grow through a customer-first, results-driven approach.

I'm an Insurance Operations and Underwriting Support Professional based in Pampanga, Philippines. My career has been built in U.S. insurance processing, where I've developed deep expertise in the full policy lifecycle — from quoting and binding through endorsements, renewals, cancellations, reinstatements, and loss run requests across multiple lines of business. With over 4 years of experience as an insurance support specialist, I focus on various insurance line of businesses, managing all aspects of the policy process. My expertise in various coverages enable me to provide clients with tailored solutions that meet their specific needs, ensuring comprehensive protection for their businesses. I also have strong administrative skills, handling data entry, and other essential back-office tasks that ensure smooth operations. I thrive in fast-paced environments and excel at multitasking to meet deadlines while delivering high-quality service. Key strengths include: Commercial and Personal Insurance Expertise Policy Issuance, Binding & Endorsements Client Relations & Customer Service Administrative Support & Data Entry Detail-Oriented & Process-Driven Whether you're looking for someone to handle your commercial or personal lines policies or require dependable administrative support, I’m here to provide efficient, reliable, and personalized solutions. Let's connect to discuss how I can help simplify your insurance needs and add value to your team.

Insurance Professional – New Business Quoting, Renewals & Client Servicing Experienced in quoting and servicing both Personal and Commercial Lines of insurance. Proven ability to manage the full policy lifecycle, from quoting to endorsements and account servicing. Skilled in working directly with carrier portals and preparing client-facing proposals that effectively communicate coverage and value. Key Areas of Expertise: 🔹 Quoting New Business & Renewals Personal Lines: Auto and Home Commercial Lines: Auto, General Liability, Workers’ Compensation, Professional Liability, etc. Direct quoting through carrier portals Comparative rater (EZlynx,Turbo rater) Creation of professional, client-facing proposals 🔹 Endorsements & Forms Proficient in creating and completing ACORD Forms: 125, 126, 130, and 140 Detail-oriented with strong knowledge of policy changes and documentation requirements 🔹 Client Service & Account Management Handling policy payments, cancellations, and Certificates of Insurance (COIs) Prompt and efficient service to retain and support client accounts Experience cold calling leads provided for potential new business

Hi, I’m Aeron Dejesus, an insurance customer service professional with 5 years of experience handling both personal and commercial lines. I specialize in remarketing, endorsements, certificates of insurance, binding, policy overviews, coverage explanations, claims support, audit support, renewals, and payment processing. I’ve worked with a variety of insurance products, including personal auto, home, umbrella, renters, business auto, commercial property, and excess policies. I’m experienced in managing inbound and outbound calls, ensuring clients receive the best service when it comes to their policies, claims, and coverage needs.

Insurance professional with extensive experience in Auto, Home, and Commercial Insurance, including completing ACORD 125, 126, and 140 forms. Skilled in telemarketing, quoting, and using insurance-specific CRMs such as AgencyZoom, EZLynx, and PL Rating. Experienced in handling personal lines across New Jersey, Connecticut, Pennsylvania, and Texas, with a strong background quoting for nearly 20 carriers across the United States. Known for delivering accurate, efficient service and contributing to strong team performance.

Insurance Virtual Assistant specializing in ACA support, enrollments, retention, and agent onboarding. Executive Assistant experienced in email management, scheduling, reporting, and daily operations. GoHighLevel Automation specialist handling CRM workflows, lead management, and customer follow-ups. Skilled in AI tools and Social Media Management for content creation, research, and engagement.