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I’m a ServiceNow Developer with a strong 6-year technical background and proven delivery across ITSM, CSM, ITOM, Complex Integrations, and AI automation. I combine deep platform expertise, strong analytical thinking, and fast, reliable delivery...with clear communication and proactive problem-solving # 𝐂𝐎𝐑𝐄 𝐒𝐄𝐑𝐕𝐈𝐂𝐄𝐍𝐎𝐖 𝐄𝐗𝐏𝐄𝐑𝐓𝐈𝐒𝐄 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐭𝐢𝐨𝐧 𝐃𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 & 𝐒𝐜𝐫𝐢𝐩𝐭𝐢𝐧𝐠 • Scoped App Development (Custom Apps, App Engine Studio, UI Builder) • Client Scripts, UI Policies, UI Actions • Business Rules, Script Includes, Glide API • Flow Designer, Performance Analytics, Breakdown Configuration • Custom Widgets, Workspace Components, Portal Branding • Update Sets, Clone/Release Handling, Plugin Activation • ACLs, Roles/Groups, Data Policies 𝐈𝐧𝐭𝐞𝐠𝐫𝐚𝐭𝐢𝐨𝐧 & 𝐃𝐚𝐭𝐚 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭 • REST / SOAP APIs, Integration Hub, Scripted REST APIs, External Callable APIs • Transform Maps, Import Sets, Data Sources, XML / JSON / CSV / Excel • AI / ML Integrations (OpenAI, On-prem LLMs, Predictive Intelligence) 𝐌𝐞𝐭𝐡𝐨𝐝𝐨𝐥𝐨𝐠𝐲 & 𝐁𝐞𝐬𝐭 𝐏𝐫𝐚𝐜𝐭𝐢𝐜𝐞𝐬 • ITIL v4 Alignment • Agile / Scrum Delivery • Technical Documentation and User Guides 𝐏𝐫𝐨𝐠𝐫𝐚𝐦𝐦𝐢𝐧𝐠 𝐋𝐚𝐧𝐠𝐮𝐚𝐠𝐞𝐬 JavaScript, GlideScript, GlideAPI, Jelly, PowerShell, HTML/CSS, XML/JSON, Python # Why Work With Me ✔ Fast, accurate delivery (100% Job Success on Upwork) ✔ Strong documentation & communication ✔ Experience with global clients (US, UK, Saudi Arabia, EU) ✔ Can collaborate with teams or work independently ✔ Reliable, proactive, and adaptable

I help companies connect SAP S/4HANA with cloud and SaaS tools so data flows automatically and teams don’t have to maintain fragile manual interfaces. 🌟 I’m an SAP Integration Consultant focused on SAP Integration Suite / CPI, APIs and clean end-to-end processes. I also have hands-on experience with S/4HANA (CDS Views, OData, ABAP) which helps me understand both the backend and the integration layer. What I do ✅ ✅Design and build CPI iFlows (REST, SOAP, OData, IDoc, RFC) ✅Integrate SAP with e-commerce, CRM, logistics, custom apps and external APIs ✅Replace manual file exchanges with monitored, reliable integrations ✅Analyse existing interfaces and suggest simplifications or improvements SAP tech I’m comfortable with 🧩 ✅SAP Integration Suite / CPI ✅SAP PI/PO ✅S/4HANA, CDS Views and OData services ✅ABAP for extensions/debugging and RFC/IDoc handling ✅REST/SOAP APIs, JSON/XML, webhooks If you need someone to design or clean up integrations around S/4HANA and CPI and you want clear communication plus stable interfaces, I’d be happy to help.

I help 8-figure B2B SaaS companies build the GTM, lifecycle, and funnel systems needed to reach the next level of growth. Most SaaS companies at this stage don’t have a product problem. They have a translation, activation, and conversion problem. The product has real value, but the market doesn’t always understand why it matters. Sales doesn’t always have the right assets to position it. Users don’t always activate fast enough. Leads don’t always move through the funnel with enough intent. And new features often get launched as announcements instead of full GTM motions. That’s where I help. I work across product marketing, lifecycle marketing, and advanced funnel strategy to connect the full customer journey: • Positioning and messaging • GTM launch strategy • Feature launch campaigns • Persona and use case narratives • Lifecycle emails and adoption flows • Sales enablement assets • Objection handling and battlecards • Landing pages and funnel messaging • CRM/lifecycle automation • Advanced agentic AI systems • Reporting and performance tracking I’ve worked with B2B SaaS companies including ListKit, LoadView, Dotcom-Monitor, Chatnode, A-Leads, and DocuGen across GTM strategy, lifecycle, onboarding, funnel strategy, positioning, and customer journey optimization. For example, I helped Chatnode AI improve trial-to-paid conversion by an extra 8.5% in 3 months by rebuilding their onboarding and lifecycle strategy. My work is not just strategy. I can come in, understand the product, extract the real customer pain points, build the messaging, create the assets, launch the campaigns, set up the lifecycle systems, and measure what is actually working. I also use advanced agentic AI systems in my product marketing workflow, not just basic AI copywriting. I use AI agents to synthesize sales calls, extract objections, analyze competitors, identify ICP pain points, build messaging angles, create launch assets, generate sales enablement materials, and turn repeatable PMM work into scalable GTM systems. If you’re an 8-figure B2B SaaS company looking to sharpen your GTM, improve activation, increase conversion, and build a stronger growth system, I can help.

Hi there good-looking person👋 My name's Mo and as you can see, my profile looks like a 404 error page. My dad jokes aside, you're looking to make a snap decision on whether I'd be a good fit for your next project, sooo... Let's tackle the big fat elephant in the room... How would you know that I know what I am doing and that I can help ya? Good question. You don't. Maybe I'm just some internet scammer plotting to fleece good-intentioned people like you out of their money 👀 Long story made unnecessarily looooong... If you got a custom ai-deepseek-to-airtable-to-webhook-to-api-to-some-super-fancy-web-app integration project, feel free to hit me, I will do my best to meet and hopefully exceed your expectations. I like to nerd out on these things, that's all you need to know. Good lord it's midnight, gotta go.

Hi, I’m Najib — a digital marketing and automation specialist focused on building end-to-end systems in GoHighLevel that help businesses generate leads, automate follow-up, and scale with confidence. I bring over 6 years of experience in digital strategy, along with a Master’s in Digital Marketing & Communication. I’ve worked with startups, agencies, and international organizations to design systems that drive measurable growth. Multilingual in French, Arabic, Spanish, and English, I work with global clients and adapt to diverse business environments with ease. 💼 What I Do: GoHighLevel Setup & Customization Complete CRM and automation system tailored to your business model. Lead Generation & Nurture Automation Email, SMS, voicemail drops, and AI-driven follow-ups. Funnel & Landing Page Creation High-converting pages connected to pipelines and appointment flows. Media Buying & Ad Integration Full-funnel strategy with Meta Ads & Google Ads — directly connected to GHL. Advanced Tracking & Analytics Attribution setup, KPI dashboards, and performance optimization. Client Onboarding & Retention Systems Automate service delivery and keep client satisfaction high. 🌍 Languages & Collaboration: Fluent in French, Spanish, Arabic, and English Comfortable working with international teams and multicultural audiences Clear communication and long-term collaboration mindset 🎯 My Focus: I don’t just build workflows — I design business infrastructure that helps you close more deals, optimize client journeys, and scale with structure. Whether you're an agency owner, coach, consultant, or service provider, I can help you turn GoHighLevel into a fully functional growth engine. Let’s connect and explore how automation and data-driven marketing can support your next stage of growth.

I build the data systems behind marketing and operations decisions: tracking and attribution that actually reconciles, pipelines from your tools into BigQuery, and dashboards whose numbers hold up. Lately that includes AI agents: systems that read, decide, and act inside your stack, with a human in the loop where it matters. 80+ Upwork projects, 100% Job Success, Top Rated. Before freelancing full time I spent five years at a global IT services group, first running SAP production operations for a global beauty retailer, then automating those same processes with UiPath. That automation programme took the operations team from 21 technicians to 8. Most of my work is one of four things. Fixing broken tracking and attribution, so lead source and conversions match across your site, forms, CallRail, CRM and Google Ads. Consolidating scattered data into a BigQuery warehouse with clean reporting on top. Automating the manual reporting and data entry that eats your team's time. Or building an AI agent for a bounded job: reading and routing inbound email and documents, or turning your numbers into a written summary that explains what moved and why. What I build - AI agents (Claude, GPT): email and document triage that extracts, tags and routes; reporting agents that query your data and write the plain-language summary; built with human review where it matters - Marketing tracking & attribution: GA4, Google Tag Manager, Google Ads offline and enhanced conversions, Meta CAPI, GCLID capture, CallRail, CRM event mapping - BigQuery data warehouses: ingestion from GA4, Shopify, ad platforms and APIs, modeled with SQL (dbt/Dataform) into clean, documented tables - KPI dashboards in Looker Studio and Power BI (executive, marketing, finance, ops) - Workflow automations with n8n, Make and Zapier: data syncs, alerts, validations, email and attachment parsing - Automated Google Sheets and Excel systems (advanced formulas, Apps Script, VBA) - Internal tools for tracking, forecasting and analysis Tools & platforms - AI: Claude API, GPT, prompt design, LLM document parsing - BI: Looker Studio, Power BI - Warehouse & data: BigQuery, dbt/Dataform, REST APIs, webhooks, CSV pipelines - Automation: n8n, Make, Zapier, Google Apps Script, UiPath (enterprise RPA) - Spreadsheets: Google Sheets, Excel (advanced formulas, Apps Script, VBA) - Marketing & analytics: GA4, Google Tag Manager, Google Ads, Meta Ads, CallRail, Shopify, HubSpot - Other: Airtable, Softr, Smartsheet, Monday com Typical use cases - An agent that reads inbound emails and PDFs, pulls out the fields, and updates the CRM or sheet automatically - Fixing attribution so lead source, GCLIDs and conversions reconcile across web, forms, CallRail, CRM and Google Ads - Marketing performance dashboards: spend, CAC, ROAS, funnel, by channel - Financial tracking: revenue, margins, forecasts - Consolidating multiple sources into one warehouse and one source of truth - Replacing manual reporting with automated workflows How I work - Structured and detail-oriented - I work through written communication: clear specs, Looms and documentation - I build simple, maintainable solutions, not over-engineering - I document what I build so your team can run and extend it If you want someone to own the data side end to end, from raw inputs to reporting you can rely on, send me your setup and where it is breaking and I will tell you where I would start.