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Medical Virtual Assistant | Provider Credentialing | Payer Enrollment | PECOS | CAQH | HIPAA Still managing credentialing paperwork, payer enrollments, patient scheduling, and endless administrative tasks on your own instead of focusing on patient care? I'm a HIPAA-certified Medical Virtual Assistant and Credentialing Specialist supporting private practices, clinics, telehealth providers, and medical & dental offices across the US. My work combines clinical administrative depth with credentialing precision, built on a background in medical laboratory science and hands-on healthcare operations experience. Whether you're dealing with a credentialing backlog, a stalled payer enrollment, or a practice backend that needs reliable day-to-day administrative support, I step in and keep things moving so you stay focused on patient care. What I can do 🔹 CREDENTIALING & PAYER ENROLLMENT This is where I go deepest. If your providers aren't credentialed, they aren't getting paid; and every delay costs your practice real revenue. I manage the full credentialing lifecycle so nothing stalls. ✔ Provider credentialing & re-credentialing (CAQH, PECOS, NPPES) ✔ Payer enrollment & follow-up (commercial, Medicare & Medicaid) ✔ CMS-855 form selection, preparation & submission ✔ Primary Source Verification (PSV) audits & compliance tracking ✔ Credentialing pipeline management & enrollment status tracking ✔ Denial management & appeal letter drafting ✔ Insurance verification & eligibility checks 🔹 MEDICAL VIRTUAL ASSISTANT SUPPORT I provide reliable, HIPAA-compliant administrative support that keeps your practice running day to day. ✔ Patient scheduling, appointment coordination & calendar management ✔ EMR/EHR data entry, patient charting & medical records management ✔ Patient intake, onboarding, referrals & clinical documentation ✔ HIPAA-compliant patient communication (email & phone) ✔ Medical billing support, preauthorization & insurance verification ✔ Practice workflow automation (GoHighLevel, Zapier, Make) 🔹 TOOLS & PLATFORMS EMR/EHR : SimplePractice, TherapyNotes, eClinicalWorks, Athena Health, DrChrono Credentialing: CAQH, PECOS, NPPES, CMS-855 Automation: GoHighLevel, Airtable, Zapier, Make (Integromat) PM & CRM: Airtable, Trello, Monday, Zendesk Productivity: Google Workspace, Microsoft Office, Calendly 🔹 WHAT YOU CAN COUNT ON ✔ Credentialing files handled with clinical-level attention to detail ✔ Accurate, error-free data entry and documentation ✔ Fast turnaround on provider inquiries and payer follow-ups ✔ HIPAA-compliant handling of sensitive information at every step ✔ Flexible availability across US time zones ✔ Consistent, dependable support; short-term projects or long-term I treat every provider file and every patient record with the same care a clinician gives a chart. Nothing gets guessed at. 📩 If you need a Medical VA and Credentialing Specialist who understands healthcare from the inside, send me a message or an invite. I respond within 24 hours.

I help businesses streamline operations by automating forms, contracts, Flowcharts, document generation, and approval processes. Instead of wasting hours on manual admin tasks, I build systems that make onboarding, data collection, e-signatures, document workflows, and client management faster, cleaner, and more reliable. My expertise includes Microsoft Word formatting, PowerPoint presentations, flowcharts, organizational charts, fillable PDF forms, Jotform automation, PandaDoc workflows, and DocuSign setup. I focus on creating clean, user-friendly, and editable systems that save time and improve workflow accuracy for businesses and teams. What I Help Businesses With: ✔ Jotform automation & advanced forms ✔ PandaDoc workflows & e-signatures ✔ Fillable PDFs & automated document generation ✔ Flowcharts / organization charts ✔ Approval workflows ✔ Reporting & data automation ✔ Contract generation systems ✔ Workflow optimization for growing businesses

I help business professionals, entrepreneurs, coaches, and content creators save time by turning audio and video recordings into accurate, well-formatted, and easy-to-read documents. If you need reliable transcription with fast turnaround, clean formatting, and attention to detail, I can help. My Services: • Audio & Video Transcription • Clean Verbatim & Full Verbatim Transcription • Podcast & Webinar Transcription • Meeting & Interview Transcription • Course & Lecture Transcription • AI Transcript Editing & Proofreading • Data Entry & Copy Typing • PDF Conversion & Document Formatting I use AI-assisted transcription tools such as TurboScribe and Fireflies.AI alongside careful manual proofreading to ensure accuracy, readability, and properly formatted transcripts. Why Clients Work With Me: • Accurate and detail-oriented • Strong listening and English communication skills • Fast turnaround time • Clean formatting and organized documents • Reliable and deadline-conscious • Friendly, responsive, and easy to work with I understand that clients need more than someone who can type — they need someone dependable who can deliver polished work with minimal supervision. That is the value I bring to every project. I am committed to delivering high-quality work and ensuring client satisfaction on every project.

Need a Research Specialist who delivers clear, reliable insights? I empower anyone from businesses, founders to students, and writers with accurate, decision-ready information. I uncover answers across a wide range of topics, delivering findings backed by citations and structured for immediate use. What I offer: - Citation-backed online research on any topic - Market, competitor, and trend analysis tailored to your goals - Clear, structured reports ready for presentation or integration - Data organization in Google Sheets, Notion, or Airtable - Optional admin support for CRM, calendar, and workflow management I deliver research that’s not just accurate, but actionable. Let’s turn information into insights you can rely on.

📊 If your SharePoint Online is messy, slow, or barely used by your team, you don’t have a system. You have a problem. As a Microsoft 365 Expert, I help businesses stop wasting their subscription and start working efficiently. Most businesses are paying for Microsoft 365 but not actually using SharePoint, Power Platform, or Microsoft Teams in a way that supports real work. Documents are scattered across libraries. Permissions are inconsistent. Workflows are manual or completely missing. Your team avoids the system because it slows them down instead of helping them to get things done faster. That’s not a tool issue. That’s a structure and system problem. ✨ I design and build structured, secure, and fully functional Microsoft 365 environments using SharePoint Architecture, Power Platform automation, and proper governance so your team can actually rely on it daily. Not just something that looks good. Something that works. 🏢 What I Help Businesses Fix For My Clients in SharePoint Online, Power Automate, Power Apps, Power BI, Microsoft Teams and More. Most clients come to me with one or more of these: ❌ SharePoint sites that feel cluttered, slow, or confusing ❌ No clear document structure or consistent naming system ❌ Permissions that are either too open or completely restrictive ❌ Manual approvals, onboarding, and internal requests ❌ Low adoption because the system is hard to use ❌ SharePoint that exists but doesn’t support real operations ❌ Workflow not working well using Power Automate ❌ Having issues with Power Apps or custom Business Applications ✅ I turn that into a structured Microsoft 365 system that is clean, organized, automated, and actually used by your team. 🧩 SharePoint and Microsoft 365 Systems I Build 🏗️ Intranets and Internal Portals Company intranets designed around real workflows, not templates. Departments, news, resources, and internal communication hubs. Clean navigation and layout so users find what they need fast. Department portals for HR, operations, finance, and IT. 📂 Document Management Systems (DMS) Structured libraries with metadata and logical organization. Version control, permissions, and access management. Document approval workflows and lifecycle control. Search-friendly systems that reduce time spent looking for files. ⚙️ Automation and Business Workflows Power Automate approval flows for documents and internal requests. Notifications, reminders, and automated task routing. Employee onboarding and offboarding workflows. Leave requests, internal forms, and process automation. 📱 Power Apps and Internal Tools Custom Power Apps built for internal operations. Replacing spreadsheets with structured, mobile-friendly systems. Connected directly to SharePoint and automated workflows. Simple interfaces that teams actually use without training. 🔒 Structure, Governance, and Long-Term Stability Role-based access control (RBAC) and clean permission models. Scalable SharePoint architecture aligned with Microsoft best practices. Systems designed for long-term use, not quick temporary fixes. Clear structure that remains usable as your business grows. 🛠️ Microsoft Technologies I Master • SharePoint Online & SharePoint Architecture • Microsoft 365 & Office 365 Administration • Microsoft Power Platform (Power Automate, Power Apps, Power BI) • Microsoft Teams & Outlook Integration • SharePoint Lists, Libraries & Metadata • SPFx for advanced custom development when needed • Azure Active Directory (Entra ID) & Security Governance 💡 Why Clients Choose Me 🧠 I design systems, not just SharePoint sites 📐 Clean structure that makes sense to users ⚙️ Focus on automation and reducing manual work 🏢 Built for real business environments, not theory 🔄 Long-term solutions that stay reliable over time 🤝 How I Work 1. Clear understanding of your business before building anything. 2. Realistic timelines and consistent delivery. 3. Direct and professional communication. 4. Attention to detail in structure, permissions, and usability. 5. Available for ongoing improvements and system optimization. I treat every SharePoint environment as something your business depends on daily, not just another project. 🚀 Let’s Fix or Build Your Microsoft 365 Setup Properly If your current system is hard to use, poorly structured, or not adopted by your team, then it’s costing you time and money every single day. 📩 Message me and I’ll break down what’s wrong, what’s missing, and how to fix it properly. I am ready to help you build a digital workplace that actually works. Microsoft 365, SharePoint Online, Power Apps, Power Automate, Power BI, Microsoft Teams, Intranet Architecture, Document Management, Governance, Migrations, Azure AD, Entra ID, Security, Compliance, Workflows, Automation, SPFx, Power Platform, SharePoint Expert, SharePoint Consultant, Business Applications, Low Code, Digital Workplace, DMS, RBAC, Metadata, Version Control, Hub Sites, Communication, Tenant Administration, Teams

⭐️⭐️⭐️⭐️⭐️ 5.0 Rating “Vivian has been incredible to work with, she’s always on time, takes initiative, learns quickly, and has been such a pleasure to work with. She’s been super helpful with setting up and writing email flows, website updates, backend admin support, sorting a messy 15k+ email list into something manageable and useful, and improving overall operational organization. People like Vivian are hard to find.” — What my previous client has to say Let me ask, how do you guarantee this: ✔ Do clients consistently get the experience you promised in your marketing? ✔ tasks don’t fall through the cracks? ✔ Your backend systems actually support growth and retention? ⚠️ Now let’s talk about what’s happening behind your business operations for a second… At first glance, everything may look fine. But on a closer look? ❌ Tasks are still being tracked manually ❌ Team accountability depends on reminders instead of systems ❌ Important updates get buried in Slack/email threads ❌ Processes exist in people’s heads instead of documented workflows And when operations become reactive instead of organized, growth becomes harder to sustain. Deadlines get missed. Follow-ups become inconsistent. Client experience suffers. Growth becomes harder to sustain. That’s where I come in. Hi, I’m Vivian, an Operations Support Specialist & Executive Assistant helping Tech Founders, and Business Teams create scalable backend systems that improve communication, execution, accountability, and operational efficiency. I don’t just “assist.” I help businesses build operational structure using AI tools, workflow systems, CRM platforms, and automation processes that reduce manual work and improve day-to-day execution. With the right systems in place, we can: 🟢 Use Zapier & Makedotcom to automate repetitive operational tasks and reduce manual admin work 🟢 Use ClickUp, mondaydotcom, Notion, and Trello to improve project visibility, task coordination, and team accountability 🟢 Use GoHighLevel & CRM systems to organize pipelines, client communication, follow-ups, and onboarding workflows 🟢 Use Airtable & Google Workspace to organize operational data, documentation, and backend processes 🟢 Use AI tools like ChatGPT & Claude to improve workflow efficiency, documentation, communication drafts, and process support 🟢 Use structured SOPs and operational workflows to improve consistency across your business Here’s How I Can Support Your Business From Day 1 ✔ Executive & Administrative Support ✔ Workflow & Operations Coordination ✔ CRM & Pipeline Management ✔ Client Communication & Follow-Ups ✔ Inbox & Calendar Management ✔ Process Documentation & SOP Creation ✔ Workflow Automation & Systems Support ✔ Team Coordination & Task Tracking ✔ Backend Operations Organization ✔ AI-Assisted Operational Support 📊 Results I’ve Helped Deliver ✅ Saved 10+ hours weekly by automating attendee sorting, guest segmentation, and data transfers between TicketTailor, Airtable, and Flodesk using Zapier workflows ✅ Improved client and attendee communication by organizing backend systems, streamlining follow-ups, and building structured email workflows ✅ Organized and cleaned a 15,000+ contact email database, transforming scattered records into a manageable and actionable system for better communication and visibility ✅ Reduced repetitive manual admin work by creating automation systems that handled attendee tracking, information updates, and workflow organization automatically ✅ Improved operational visibility and execution by implementing structured task coordination, workflow tracking, and backend documentation systems ✅ Streamlined guest networking experiences by grouping attendees based on shared interests and generating personalized conversation prompts using Airtable and AI-assisted workflows 🛠 Tools & Platforms ClickUp | mondaydotcom | Notion | Trello | Asana | Airtable | Zapier | Makedotcom | GoHighLevel | Google Sheets | Google Docs | Google Drive | Google Calendar | Gmail | Google Meet | Google Forms | Slack | Zoom | Microsoft Word | Microsoft Excel | Microsoft PowerPoint | Squarespace | Flodesk | TicketTailor | ChatGPT | Claude AI At the end of the day, your business isn't struggling because your team isn’t working hard enough. It's a struggle because the backend systems supporting growth aren’t fully optimized. And that’s exactly what I help fix. If your operations currently feel: ⚠️ scattered ⚠️ overly manual ⚠️ difficult to manage ⚠️ communication-heavy ⚠️ dependent on constant follow-ups Let’s build systems that support your growth rather than slow it down. SEND A MESSAGE and let’s fix the gaps in your operations so your business runs smoother, faster, and with less manual work. Cheers, Vivian.