Hire the Best Operations Managers
in Canada

Do you want your business to run smoothly — with clear processes, efficient systems, and full compliance? I help organizations streamline operations, document workflows, and build scalable systems that increase efficiency and reduce risks. As a PMP-certified Project & Operations Manager with over 10 years of experience across consulting, energy, and construction sectors, I specialize in translating complexity into clarity. My clients come to me when they need: ✅ SOPs and Process Documentation – clear, practical procedures that your team can actually use. ✅ Process Mapping & Optimization – identify bottlenecks, simplify workflows, and align responsibilities. ✅ Internal Auditing & Compliance Support – ISO 9001 / ISO 14001 audits and readiness assessments. ✅ Project & Operations Management Systems – ensure every project stays on track, compliant, and aligned with business goals. 💡 What You Get When Working With Me: - Well-structured and actionable process documentation - Improved team coordination and accountability - Measurable operational performance improvements - A trusted partner who communicates clearly and delivers on time My approach combines engineering discipline, project management rigor, and systems thinking to help you build a foundation for sustainable growth. 📩 Let’s connect! Whether you need help creating SOPs, improving business processes, or conducting audits, I’ll help you design systems that empower your team and scale your operations confidently.

Dynamic, analytical, and solution-oriented Senior & Executive-Level Business Manager with an extensive track record of fostering organizational success through effective management of diverse business operations. With over 15 years of leadership experience, my expertise spans strategic planning, finance, marketing, sales, and project management. I thrive in high-pressure environments, delivering outstanding results by aligning business processes with corporate objectives. Key Offerings: -Strategic Business Planning: Crafting strategic plans that serve as a roadmap for business growth and operational efficiency. -Financial Acumen: Overseeing financial operations, including budgeting, forecasting, and financial reporting to drive financial health and accountability. -Marketing and Sales Strategies: Developing and implementing innovative marketing and sales strategies that enhance market presence and drive revenue growth. -Operational Streamlining: Refining operational processes through lean management principles to deliver cost-effective, high-quality product and service offerings. -Team Leadership and Development: Fostering a culture of high performance through skilled team management, coaching, and professional development. -Project Management Excellence: Leading cross-functional projects from concept through to execution, ensuring timely delivery within scope and budget. -Customer Relationship Management: Maintaining strong customer relations and ensuring client satisfaction through exemplary service delivery and responsiveness. -Data-Driven Decision Making: Utilizing analytical tools and metrics to inform strategic decisions and monitor business health. Why Work with Me? -Comprehensive understanding of various business functions allows for a holistic approach to management and problem-solving. -Proven ability to develop high-performing teams and cultivate an environment conducive to continuous improvement. -Aptitude for balancing strategic, big-picture thinking with minute attention to operational details. -Exceptional communication skills, facilitating effective stakeholder engagement and collaborative partnerships. -Agile and adaptable, capable of pivoting strategies in response to market trends and organizational needs. Let’s connect to explore how my business management expertise can be the catalyst for your company’s next phase of success and innovation.

I help founders turn constant busyness into predictable execution. Expert-Vetted (Top 1%) | 100% Job Success | PMP® Certified I join fast-moving businesses and build execution systems, team structures, and client delivery operations that let leaders step back without things falling apart. No onboarding drama needed. 15+ years in operations and project management. 5+ years working directly with founders. ▶ OPERATIONS & CLIENT DELIVERY ✔ Translate strategy into workflows, timelines, roles, and accountability ✔ Build SOPs, governance structures, and accountability frameworks (30+ created across two companies) ✔ Identify bottlenecks, bring clarity to priorities, ensure smooth and predictable execution ✔ Own project boards (ClickUp Verified, Notion) - setup from scratch, audit and adjustments, assign, monitor, follow up ✔ Hire, onboard, mentor, and manage international teams across timezones (scaled teams from 4 to 20+) ✔ Build client delivery systems from scratch: onboarding/offboarding SOPs, weekly meetings, reporting, ClickUp request forms, activity logs ✔ Take key client relationships off the founder's plate - scalable communication framework ✔ Lead AI integration and digital transformation projects ✔ Support change management for new technology and AI-enabled workflows ▶ DTC / E-COMMERCE OPERATIONS ✔ Managed Shopify migration and launched Amazon stores (US & Canada) ✔ Amazon Seller Central and Seller Board - inventory control, analytics audit, creative review ✔ Coordinated fulfillment, 3PL, and vendor operations ✔ Performance tracking: CAC, AOV, ROAS, conversion metrics ▶ MARKETING OPERATIONS & GROWTH ✔ Develop and implement marketing strategies across social media, email, and content ✔ Content engine approach - the goal is not to create more content, the goal is to repurpose smarter. One video feeds reels, carousels, blogs, freebies, and social snippets ✔ Manage content pipelines: planning → creation → scheduling → reporting ✔ Create and manage content calendars and scheduling deadlines ✔ Plan, launch, and monitor paid ads (Meta, YouTube) and lead generation funnels ✔ Manage websites (WordPress), SEO optimization, and conversion-driven landing pages ✔ Coordinate with writers, designers, and vendors to deliver on brand and on time ✔ Build automations: Manychat, Mailchimp, email flows, nurture sequences ✔ Personal branding for founders and thought leaders ▶ REPORTING & DATA ANALYTICS SYSTEM: → Weekly deep reel analytics: skip rate, retention, average view time, share rate → Monthly/quarterly metrics reports with client updates (3 wins and 3 focus points) → Testing approach: test one thing at a time for a week, measure, scale the winner, kill the loser → Data-driven decisions ✨ For social media management projects, I offer tailored project-based pricing - let’s discuss your scope. ▶ AI, AUTOMATION & MVP BUILDS ✔ Build closed-loop founder systems: Notion + Claude + Gamma + Lovable ✔ Help founders figure out their story, structure their offer, and convert it into an offer ✔ Create digital freebies and resources in Gamma - live updates with built-in analytics ✔ Build MVP websites on Lovable - from idea to live product fast ✔ Monetizing strategy: from story → structure → MVP → offer → revenue ✔ AI-powered workflow automation using Claude ▶ FOUNDER SUPPORT & LEADERSHIP (My Key Differentiator) ✔ Goals review and smart pivoting, making sure projects bring value, not drain your time and energy ✔ Train and mentor PMs and operations leads toward ownership ✔ Guide teams through change with a people-centered approach ✔ Build internal capability so you don't stay dependent on external consultants ✔ VP of Marketing at PMI Local Chapter - mentor for rising leaders and PMs ▶ RESULTS & PROOF ✔ Scaled a marketing agency from 6 to 30+ active clients — delivery times improved 25% ✔ Hired, trained, and mentored international teams from 4 to 20+ people across time zones ✔ Doubled average package price by embedding new services and structured reporting ▶ INDUSTRIES Marketing Agencies • DTC / E-commerce • Consumer Brands • Real Estate • Construction • SaaS • Mobile Apps • Healthcare & Wellness • AI & Software Development • Business Coaching ▶ TOOLS ClickUp (Verified) • Notion • Slack • Google Workspace • GoHighLevel • Shopify • Amazon Seller Central • Meta Business Suite • Mailchimp • Manychat • WordPress • Google Analytics • Canva • Gamma • Lovable • Zoom • Loom • Claude • ChatGPT ▶ HOW I WORK ✔ Fractional leadership or consulting engagements ✔ Clear objectives, defined outcomes, measurable progress ✔ Minimal hours, high leverage ✔ No onboarding drama - we will start from Day 1 ✔ Honest and open communication - I don't move projects with no value I work best with founders, agency owners, and leadership teams who want their business to run smoothly without being involved in every decision. ✅ As at the end of the day, only one thing matters - if the needle moved. Feeling the same? Let’s talk.

ACTING AS CHIEF OF STAFF * Operations executive with 10+ years building systems and processes that drove double digit cost savings and supported 10s (tens) of staff across multiple offices * Led cross-functional strategy and expansion initiatives, including market entry and M&A transactions * Partnered with executive leadership to manage budgets, track OKRs, and translate brand vision into actionable roadmaps * Skilled in governance frameworks, creative collaboration, and stakeholder engagement to align teams and accelerate execution ACTING AS OPERATIONS EXECUTIVE - MANAGING TEAMS * Directed business development and marketing campaigns that expanded advisory and IT consulting pipelines by collaborating with cross-functional teams * Defined strategy for expansion, new market penetration, acquisition (M&A) * Coordinated software development, technology, and marketing teams across remote and on-site offices to streamline project delivery * Represented leadership in town halls, board presentations, and kickoff meetings to ensure clear messaging, alignment, and execution * Managed global operations and procurement, negotiating contracts that yielded $100K+ in savings while ensuring IT continuity * Established monthly governance cadences to track OKRs, budgets, and deliverables, improving transparency and accountability * Cultivated partnerships with K-12, higher education, government, non profits and corporate clients to align offerings with stakeholder needs * Led RFP strategy, crafted proposals, and delivered presentations to win new contracts and support revenue growth. Won local and federal government RFPs as well as private ones. * Implemented tracking frameworks to monitor lead-to-opportunity conversion rates and inform strategy adjustments ACHIEVEMENTS * Organizational Improvement: Created the operations systems when company was growing from 30 to 75 head count. * Revenue Growth: 104 % and 146%, respectively, of the annual plan * Improved Operations and Efficiency of professional services company, IT MSP company, SAAS Company, coworking startup, * Recommended operations process improvements to direct reports or cross functional teams CERTIFICATIONS Leadership Certificate, CEO Global HR As a Strategic Business Partner, Linkedin Brand Management, London Business School Professional Sales Certificate, Canadian Professional Sales Association SKILLS Strategy & Operations: Strategic Planning, Operations Management, Sales Management, Budgeting & Forecasting, M&A Due Diligence, OKR Tracking, People Management, Procurement Governance & Processes: Process Frameworks, Governance Cadences, Cross Functional Coordination, Risk & Compliance, Contract Negotiation, International Contract Management Brand & Creative Enablement: Creative Collaboration, Internal Communications, Presentation & Messaging, Stakeholder Engagement Growth: business development, international business development, property / condo management Tools & Technologies: Salesforce, Asana, Docusign, RingCentral, ZoomInfo, Copilot, hubspot, AI Podcast creation, Make, Using a data file like excel and turning into a beautiful visual analysis using Perplexity, AI agent creation using Pickaxe, Creating a webpage from a search/ prompt Deep research in using Google Gemini, Presentations creation using Gamma.ai, Did a video using Google Flow and ChatGpt INDUSTRIES Professional Services, IT MSP, SAAS, IT Hardware & Software, Shipbuilding, Foreign Trade, Chemical Manufacturing, Building Maintenance, Construction, Government.

Hello! I'm Jason Charvet, your next Fractional COO. Businesses hire me to optimize their operations and supercharge their scalability, without diluting the essence of their core vision. I specialize in equipping ambitious leaders to break free from the operational quagmire, allowing them to focus on strategy and innovation. My track record speaks for itself: under my leadership, businesses have seen revenue growth soar to 7+ figures, expanded from local to global markets, and witnessed their teams burgeon from a handful to over 20 dedicated professionals. With a strong range of experience from pivotal roles in companies like Toniiq, Creative QT, and Wolseley/Ferguson, I've managed P&Ls, spearheaded international expansions, and helmed ERP integrations. My strategic direction has led to a surge in product launches, substantial operational cost savings, and a robust increase in customer satisfaction. Dive into my offerings: ✅ Strategic operational blueprints and execution ✅ Supply chain transformation ✅ Global expansion and market penetration ✅ Data-driven decision making ✅ Mastery in ERP systems and integration ✅ Business Process Design ✅ Quality Management systems development I come with stellar recommendations. Some of my endorsers have said: "Jason's contributions were exceptional. His strategic mindset, operational prowess, and leadership shine. Jason's ability to envision long-term strategies is matched by his proficiency in day-to-day operations." "Jason is amazing at what he does. He helped us revamp our internal inventory management systems, and the end result has exceeded all our expectations." "Jason was hired to help rebuild our logistics, supply chain, and daily operations and we are so glad we found him. He is intelligent, takes initiative, and is an honest hard worker." In my role as a Fractional COO, I am committed to achieving aggressive goals, driving cost savings, and amplifying productivity, all while fostering revenue growth. My goal? To align your business operations with your overarching vision and drive palpable growth. For businesses ready to transcend their operational barriers and scale seamlessly, I'm your strategic Fractional COO.

Hi there — I’m Claudelle, Senior Recruiter originally from Montreal, Canada, with over six years of experience helping North American businesses find and hire top talent. I’ve supported companies in tech, sales, operations, finance, and manufacturing by finding and placing top performers who truly fit their culture. My approach is personal and proactive. I don’t rely solely on job boards. I headhunt directly, reaching out to candidates who are already excelling in similar environments. I handle the full process myself — sourcing, outreach, interviews, and shortlisting. I ensure that every candidate I present is both highly qualified and aligned with my client’s long-term goals. What sets me apart: - Targeted headhunting - AI-assisted research and personalized outreach - Proven success with bilingual and niche placements across North America & Australia - Transparent, high-quality process focused on retention - Deep understanding of both Anglophone and Francophone markets In addition to recruitment, I also take on select English–French Canadian translation projects, helping businesses adapt their internal documents, marketing materials, and product descriptions into French Canadian to reach new audiences. If you’re looking for a bilingual recruiter who values relationships, precision and communication, I’d love to connect.