I am a CRM and Marketing Automation Architect with over 20+ years of experience delivering enterprise-grade Salesforce solutions across marketing automation, customer lifecycle management, data architecture, and system integrations. I hold 8x Certifications and help organizations transform fragmented data and underperforming campaigns into scalable, revenue-driving customer journeys.
I have led large-scale Salesforce implementations, including larger Salesforce Marketing Cloud rollout, and have worked as a trusted consultant for Salesforce Platinum Partners, enterprise organizations, and high-growth brands.
Core Expertise
1) Salesforce Marketing Cloud (Journey Builder, Automation Studio, Architecture)
2) Salesforce Sales Cloud, Service Cloud, CPQ, and Community Cloud integrations
3) Data Cloud, customer data modeling, and Customer 360 solutions
4) MuleSoft, API, and ETL integrations (Oracle, Informatica, data warehouses)
5) Marketo and Klaviyo (Certified Partner and Expert)
6) Tableau reporting and advanced analytics
7) Agile delivery, stakeholder management, and team enablement
My Certifications
1) Salesforce Data Cloud Consultant Certification
2) Salesforce Marketing Cloud Consultant Certification
3) Salesforce Administrator Certification
4) Salesforce Marketing Cloud Email Specialist Certification
5) Salesforce Marketing Cloud Administrator Certification
6) Salesforce Marketing Cloud Consultant Certification
7) Klaviyo Certified Partner
8) Klaviyo Certified Expert
How I Help Clients
a) Design and implement end-to-end customer lifecycle journeys across Email, SMS, and digital channels
b) Architect Salesforce Marketing Cloud solutions that scale without rework
c) Build single customer views across CRM, ERP, POS, data warehouses, and third-party platforms
d) Fix inefficient or broken Salesforce Marketing Cloud implementations
e) Lead complex SFMC migrations, integrations, and platform optimizations
f) Improve attribution, analytics, and executive-level reporting
g) Reduce contact duplication, platform costs, and operational inefficiencies
If you are planning a Salesforce Marketing Cloud implementation, optimization, integration, or cleanup, I am happy to start with a short discovery call to assess your current setup and define a clear path forward.
Salesforce Marketing Cloud
Salesforce
Salesforce CRM
Salesforce App Development
Salesforce CPQ
Salesforce Einstein
Salesforce Email Studio
Salesforce Lightning
Salesforce Marketing GPT
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Wave Analytics
Rayhan M.
Parramatta, Australia
$45/hr
5.0
1 jobs
Salesforce Architect | 15x Certified | Expert in Multi-Cloud Solutions & Custom Implementations
Hello! I’m Rayhan, a Salesforce Architect with 15 Salesforce certifications and with experience in delivering high-impact solutions for clients across industries, including Manufacturing, Auto, Engineering, Communications, Media, and Technology. My expertise spans Salesforce Sales Cloud, Service Cloud, Field Service, CPQ, and multi-cloud solutions, all tailored to meet specific business needs.
Picture this: You have ambitious business goals, and I'm here to turn them into reality. Whether it's boosting your sales, optimizing customer service, or revolutionizing your marketing strategy, I've got the expertise to make it happen. From Sales Cloud to Service Cloud, Field Service to CPQ, and everything in between, consider me your Salesforce Swiss Army knife!
But wait, there's more! What truly sets me apart is my Agile mindset. I don't just deliver projects; I lead transformations. As a Certified Scrum Master, I thrive on collaboration, innovation, and pushing boundaries. I'm not afraid to think outside the box, and I'm always one step ahead, ready to tackle any challenge that comes my way.
Certifications:
I am proud to hold the following Salesforce certifications:
🔹Salesforce Certified Administrator
🔹Salesforce Certified Advanced Administrator
🔹Salesforce Certified Field Service Consultant
🔹Salesforce Certified Sales Cloud Consultant
🔹Salesforce Certified Service Cloud Consultant
🔹Salesforce Certified CPQ Specialist
🔹Salesforce Certified Platform App Builder
🔹Salesforce Certified Platform Developer I
🔹Salesforce Certified Data Architect
🔹Salesforce Certified Sharing and Visibility Architect
🔹Salesforce Certified Application Architect
🔹Salesforce Certified Business Analyst
🔹 Salesforce Certified Data Cloud Consultant
🔹Salesforce Certified AI Associate
🔹Salesforce Certified AI Specialist
This certification set demonstrates my dedication to mastering Salesforce’s expansive ecosystem, as well as my commitment to providing clients with innovative, efficient, and future-proof solutions.
Key Skills:
Salesforce Architecture & Customization: Designing robust, scalable, and high-performance solutions tailored to each client's unique business requirements.
Multi-Cloud Solutions: Expertise in multi-cloud integrations, leveraging Salesforce’s full suite for end-to-end business solutions.
Data Architecture & Security: Ensuring data is secure, accessible, and well-organized with a strong focus on sharing and visibility best practices.
Salesforce CPQ and Billing: Advanced experience with CPQ and billing configurations, ensuring smooth processes for complex pricing and billing needs.
Field Service & Service Cloud: Optimizing field service and support experiences for enhanced customer satisfaction and operational efficiency.
Salesforce AI and Analytics: Leveraging Salesforce’s AI capabilities to generate insights that drive data-driven decision-making.
Experience Highlights:
Industry Experience: Successfully implemented Salesforce solutions for a diverse client base in manufacturing, automotive, engineering, and communication industries.
Complex Integrations: Worked with multiple vendors to integrate Salesforce with various platforms, ensuring seamless data flow and system functionality.
Project Management: Proven track record in managing projects end-to-end, from gathering requirements to successful deployment, with a client-first approach.
Here's a glimpse of what I bring to the table:
🔹 Proven expertise in designing and implementing cutting-edge Salesforce solutions across diverse industries.
🔹 A track record of success with seamless Salesforce implementations, migrations, and integrations.
🔹 Tailored solutions that align perfectly with your business objectives and supercharge your workflows.
🔹 Crystal-clear communication and a knack for making complex technical jargon sound like a breeze.
🔹 A client-centric approach that goes above and beyond to deliver exceptional value and build long-lasting partnerships.
Why Work With Me?
With my extensive experience and certified expertise, I am committed to delivering value and reliability in every project. I am highly organized, responsive, and focused on achieving the best possible results for my clients.
Let’s discuss how I can help bring your Salesforce vision to life and drive measurable results for your business!
Salesforce Marketing Cloud
Salesforce
Salesforce CRM
Salesforce CPQ
Salesforce Einstein
Salesforce Lightning
Salesforce Sales Cloud
Salesforce1
Agile Project Management
Salesforce Service Cloud
Scaled Agile Framework
Tom H.
Fairlight, Australia
$65/hr
5.0
5 jobs
I'm Tom, a senior marketing strategist with 10+ years across tech, music and media, now working independently through my strategic marketing consultancy: Wax Digital.
My background covers the full scope of digital marketing. I have deep execution knowledge across individual digital channels, but where I add the most value is at the strategic level: building coherent marketing strategy and auditing how channels work together to drive a converting funnel.
What I can help with:
- Marketing strategy and audits
- GTM planning and launch campaigns
- Positioning and messaging
- Funnel design and conversion architecture
- Audience growth and channel strategy
- Content and social strategy
- Lifecycle and email marketing
- Influencer and partnership strategy
- B2B demand generation and lead gen
- Music marketing - everything above, plus artist brand development, release strategy, DSP platform strategy, and label services
I'm AI proficient and have embedded it into my day-to-day workflows. It significantly increases what I can deliver as a solo operator.
If you need a senior marketing partner who can hit the ground running, let's talk.
Marketing
Digital Marketing
Digital Marketing Strategy
Campaign Management
Social Media Advertising
Content Marketing
Digital Advertising
Email Marketing
Email Marketing Strategy
Influencer Marketing
Marketing Analytics
B2B Marketing
B2C Marketing
Organic Traffic Growth
Marketing Plan
Project Management
Murtaza A.
Sydney, Australia
$40/hr
4.6
4 jobs
I help businesses fix, integrate, and extend Salesforce without overcomplication.
From quick fixes to full CRM integrations, I focus on clean, reliable solutions that scale with your business.
I’m a Salesforce Developer and Integration Specialist with 7+ years of experience
working across Sales, Service, and custom CRM implementations.
My work focuses on:
• Salesforce automation (Flows, validations, approvals)
• Salesforce API integrations (REST, webhooks, middleware)
• Bug fixes, enhancements, and system cleanup
• Data migration, sync, and performance optimization
I’ve worked with startups, agencies, and enterprises to:
✔ Fix broken Salesforce implementations
✔ Integrate Salesforce with external systems and websites
✔ Improve reliability, performance, and reporting
Why work with me:
• Clear communication
• Practical, solution-first approach
• Clean and maintainable implementations
• Fast turnaround for fixes and enhancements
Available for:
• Hourly support
• Fixed-price projects
• Ongoing Salesforce support & retainers
Let’s discuss your Salesforce challenge and get it solved efficiently.
Salesforce Marketing Cloud
Salesforce
Salesforce CRM
Apex
JavaScript
Wireframing
Customer Relationship Management
Salesforce App Development
Adobe Photoshop
Visualforce
Salesforce Sales Cloud
Salesforce Service Cloud
Salesforce Lightning
Salesforce CPQ
HTML
Anj L.
Pottsville, Australia
$50/hr
5.0
1 jobs
Hi, I’m Anj – Your Go-To CRM, Email Marketing & Marketing Automation Expert!
If you're looking for a tech-savvy marketer who can supercharge your customer experience, automate your marketing workflows, and drive real engagement & conversions, you’ve come to the right place!
With over 5 years of experience working with top brands like Afterpay, Sydney Airport, Aesop, and Grill’d, Genesis, I specialize in lifecycle marketing, CRM strategy, and marketing automation. I thrive on crafting seamless, data-driven customer journeys across email, SMS, push notifications, and in-app messaging—always ensuring the right message reaches the right customer at the right time.
✨ What I Can Do for You:
✅ CRM & Lifecycle Marketing Strategy – I design high-performing customer journeys that boost retention and engagement.
✅ Marketing Automation & Personalization – Whether it’s setting up automated email sequences or dynamic content, I ensure marketing tech works for you.
✅ Email & SMS Marketing – From copywriting to campaign execution, I help brands stand out in crowded inboxes.
✅ Customer Segmentation & Data Strategy – I help businesses understand their audience and create personalized experiences that drive results.
✅ Technical CRM Implementation – I work with platforms like Salesforce Marketing Cloud, Iterable, Klaviyo, Brevo, ActiveCampaign, Shopify and Hightouch to build custom marketing solutions.
✅ A/B Testing & Performance Optimization – I continuously test and refine marketing strategies to maximize ROI.
🛠 Platforms & Tools I Work With:
📩 CRM & Marketing Automation: Salesforce Marketing Cloud, Iterable, Klaviyo, Brevo, HubSpot, Mailchimp, ActiveCampaign
📊 Data & Analytics: SQL, AMPscript, Hightouch, Google Analytics
🛠 Development & Tech: HTML/CSS, APIs, JavaScript (introductory), Python (proficient)
🎨 Creative & Design: Figma, Canva, Photoshop
📅 Project Management: Jira, Asana, Confluence
💡 Why Work With Me?
✔ I blend creativity with technical expertise – I don’t just execute; I strategize.
✔ I speak both marketing & tech – I can seamlessly collaborate with developers, designers, and business stakeholders.
✔ I deliver results – My campaigns have generated thousands in revenue and improved customer engagement for top brands.
✔ I’m easy to work with! – Reliable, communicative, and passionate about what I do.
Let’s chat about how I can help grow your business, optimize your CRM strategy, and create marketing campaigns that truly convert! 🚀
📩 Send me a message—can’t wait to collaborate!
KIND WORDS
"The clients absolutely love working with you"
- Luke Haddrick, Client Partner, Dijitally
"You've been incredible to work with over the last few weeks and I
wanted to thank you for all the extra hours you've been putting in for
me of late as you've learnt marketing cloud and have tweaked the
eDM's so the templates look at good as they do now. I am really
grateful for all your hard work!"
- Bethany Hackshall, Retail Marketing Manager, JLR Australia
Salesforce Marketing Cloud
Marketing
Marketing Automation Strategy
Marketing Automation Audit
Marketing Automation
A/B Testing
HTML
SQL
Content Writing
Salesforce Email Studio
Email Campaign
Email Marketing
Iterable
Shopify
Klaviyo
Patti A.
Mernda, Australia
$35/hr
5.0
2 jobs
🔥 Certified Salesforce Admin 🔥 Certified OmniStudio Developer 🔥 Certified Salesforce Professional with 14+ Years of Experience
Industries: 🏙️ Utilities 🏅 Nonprofit 📈 Sales & Marketing 🔧 Tech Startup 💼 Professional Services 🙌 Freelancing & Managed Services
Specialties:
🛠️ Sales Cloud Expert
🚀 Vlocity Solutions
🧠 AI-Based Gamification & Habit-Building Innovator
🔄 Data Integration & Process Automation
🌍 Nonprofit Salesforce Migrations (NPSP)
🎯 Salesforce Technical Leadership
🏆I bring expertise in leveraging Salesforce Industry Cloud for industry-specific transformations and implementing Vlocity solutions to enhance CRM and platform capabilities. Specializing in nonprofit solutions, I have successfully migrated old Salesforce instances to new ones equipped with the Salesforce Nonprofit Starter Pack (NPSP), streamlining operations for nonprofit organizations.
💼Salesforce Administrator skills:
💼User Training & Support 🧑🏫
💼System Automation 🤖
💼Process Optimization 🔧
💼Compliance & Governance 📜
💼Troubleshooting & Issue Resolution 🔍
💼Custom Object Management 📑
💼Workflow Automation ⚙️
💼Field & Page Layouts Customization 🖥️
💼Data Quality Assurance ✅
💼Change Management 🛠️
🧑💻My strengths as a Salesforce Developer
🧑💻Custom Apex Classes & Triggers 🔄
🧑💻Visualforce Pages & Components 🖼️
🧑💻Lightning Web Components (LWC) 💡
🧑💻Integration Patterns & Best Practices 🌉
🧑💻API Development & Management 🛠️
🧑💻Asynchronous Processing (Batch Apex, Queueable Apex) ⏳
🧑💻Custom Metadata & Settings ⚙️
🧑💻Salesforce DX & DevOps 🚀
🧑💻Dynamic Apex & Reflection 🧩
🧑💻Debugging & Performance Optimization 🏃
🧑💻Custom Salesforce Solutions Architecture 🏗️
🧑💻Integration with External Systems 🔗
🧑💻Code Review & Best Practices 📋
✨ Expertise in Specialized Salesforce Products ✨
🔹 Sales Cloud 🌟
🔹 Service Cloud 💬
🔹 Salesforce Lightning ⚡
🔹 Salesforce Integration 🔗
🔹 OmniStudio (formerly Vlocity) 🌐
🔹 Data Management and Migration 📊
🔹 Salesforce Administration 🛠️
🔹 Salesforce Development 💻
🔹 Salesforce Release Management 🚀
🔹 Salesforce CPQ (Configure, Price, Quote) 📦
🚀 Mastering Data Migration🚀
🔹 Data Extraction 🗂️
🔹 Data Transformation 🔄
🔹 Data Loading 📥
🔹 ETL (Extract, Transform, Load) 🔃
🔹 Data Mapping 🗺️
🔹 Data Validation ✅
🔹 Data Cleansing 🧹
🔹 Data Integrity 🔐
🔹 Data Migration Strategy 📋
🔹 Data Quality Assurance 📊
🔹 Incremental Data Migration ⏩
🔹 Full Data Migration 🔄
🔹 Legacy System Integration 🔗
🔹 Post-Migration Testing 🧪
🔹 Data Migration Tools 🛠️
📣Why Choose Me: Your Salesforce Expert
🔹 Prioritize effective communication, serving as a bridge between stakeholders
🔹 Align solutions with client needs through constant dialogue
🔹 Proficient in documentation management, ensuring clarity and consistency throughout projects
🔹 Provide user training and support, facilitating smooth transitions for clients
Let's collaborate to elevate your Salesforce journey and achieve your business objectives!"
Salesforce
Salesforce CRM
Tech & IT
Technical Project Management
Salesforce Sales Cloud
Salesforce Service Cloud
Data Migration
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