Hire the best Social Customer Service Specialists in El Salvador
Check out Social Customer Service Specialists in El Salvador with the skills you need for your next job.
- $10 hourly
- 5.0/5
- (2 jobs)
STRENGHTS -Multitasking -Proactive and responsible -Project Management -Attention to detail -Knowledge on Digital Marketing Campaigns -Data entry -Excellent communication skills -Experience on sales, customerservice and booking servicesSocial Customer ServiceAppointment SettingPhone CommunicationCustomer ServiceCommunicationsEmail CommunicationVehicle InsuranceBooking ServicesCommunity ManagementSalesMarketingDigital MarketingAdministrative SupportCustomer Service TrainingPhone Support - $7 hourly
- 5.0/5
- (5 jobs)
I have widely prepared myself in customer service by working for call centers for 9 Years. 3 years as a customer service representative by phone and I was promoted to be a Team Leader for customer service care Main focus on daily bases is coaching my agents as many opportunity areas as possible to meet our customer service level and deadlines to reach targets required with an outstanding customer satisfaction that will promote at the end loyalty towards our customer; firmly identifying customer needs and properly use system to provide available options and expectations according to the business rules. I consider myself a pretty organized and positive person who likes to search and be prepared for better opportunities and set up new commitments every time I have an opportunity to show my abilities acquired in my professional life. I am also a hardworking person who would like to have an opportunity to show what I am capable of in order to develop your business by maintaining your clients and is pretty good to show myself giving the extra mile when needed by my employer.Social Customer ServiceEmail EtiquetteCustomer ServiceEmail CommunicationOnline Chat SupportPhone SupportCall Center Management - $15 hourly
- 5.0/5
- (8 jobs)
Hello! I’m Michelle Schiemann, a 28-year-old bilingual professional with extensive experience in marketing, project management, and virtual assistance. Over the past several years, I’ve worked with a variety of companies, including NEBO and The Araca Group, managing accounts for major brands like Warner Bros, Cartoon Network, and Harry Potter, as well as handling several freelance projects. Key Skills and Expertise: Marketing & SEO: Extensive experience with onsite SEO (content optimization, meta tags, alt texts), offsite SEO (backlink strategies, guest posting), and local SEO (Google My Business optimization, local citations). Skilled in paid campaigns (Google Ads, Facebook Ads) and performance tracking using tools like SEMrush, Ahrefs, and Moz. Content Creation & Media Management: Strong background in managing social media platforms (Facebook, Instagram, LinkedIn, YouTube, TikTok) with a focus on increasing engagement and growing followers. Expertise in content marketing, copywriting Project & Task Management: Proficient in tools like Trello, and Asana to track progress, organize tasks, and manage teams. Experienced in building efficient workflows to ensure smooth project execution and timely completion of deliverables. Email Marketing & CRM: Expertise in email marketing, using platforms like Mailchimp and Klaviyo to design and automate campaigns. Familiar with CRM systems like HubSpot, Salesforce, and Zendesk for managing customer relationships and improving client communication. E-commerce & Website Management: Skilled in managing e-commerce platforms like Shopify, WooCommerce, and Wix, handling product listings, sales optimization, and customer support. Experience with website maintenance, WordPress management, and ensuring website content is SEO-friendly. Executive Assistant Tasks: Capable of handling executive assistant duties such as calendar management, scheduling meetings, handling email communications, and document management. Strong in organizing daily tasks and ensuring the smooth running of day-to-day operations. Project & Task Management: Trello, Asana, Monday.com: Managing multiple projects and workflows to ensure timely completion and goal alignment. Design & Content Creation: Canva: Proficient in creating visually appealing marketing materials, social media graphics, and presentations that resonate with target audiences. Copywriting: Strong writing skills for crafting high-quality, engaging content tailored for both marketing and SEO purposes. Why Work with Me? I’m a fast learner, a strategic thinker, and a highly organized multitasker. My ability to work both independently and in collaboration with teams ensures that projects are completed efficiently and with a high level of professionalism. I have a strong background in marketing, customer support, and administration, and I thrive in dynamic environments where I can make an impact. Whether you're looking for help managing daily operations, marketing campaigns, or client communications, I’m confident in my ability to help your business succeed.Social Customer ServiceMicrosoft PowerPointHootSuiteInstagramDigital MarketingAdministrative SupportSocial Media Lead GenerationCanvaCustomer ServiceData EntryLead GenerationMailchimpMicrosoft Excel - $35 hourly
- 4.9/5
- (43 jobs)
Hello there! Thank you for taking the time to visit my Top Rated Plus Upwork profile. As a freelancer with extensive experience in a variety of fields, I'm confident that I can provide the high-quality work and communication you need for your project. I have a Bachelor of Science in Marketing and specialize in e-commerce management, data entry, virtual assistance, and team leadership. I have experience working with a variety of clients from around the world, and I've completed numerous online assignments, including data entry, research, customer service, and support, email, and live chat support, among others. I'm an expert in Shopify and have managed and constructed a variety of Shopify websites, including apps such as Oberlo, Eprolo, and others. I'm also proficient in WordPress and have experience uploading and displaying products in WooCommerce, 3dCart, eBay, Shopify, Amazon, and Etsy. I've worked on a variety of eCommerce projects, including dropshipping stores, using Shopify and WordPress as the platform. My experience as an Amazon Seller Central Manager has given me a solid understanding of the Amazon Marketplace, including the ability to manage listings, optimize product descriptions, and provide exceptional customer service. As a skilled virtual assistant, I'm familiar with a variety of software tools, including ASANA, HubSpot, Proposify, Microsoft Teams, eDesk, Zendesk, Georgias, SingleComm, ClickUp, Airtable, FollowUpBoss, and Tenant Turner. I'm also an expert in data entry, data mining, and data research, and I'm proficient in MS Office, including Excel, Word, Outlook, and PowerPoint. Techniques and Strategies: -Proficient in keyword research and SEO optimization for e-commerce platforms. Experienced in creating and managing PPC campaigns with a proven track record of reducing ad spend while increasing conversions. -In addition, I'm experienced in social media marketing and advertising, including Facebook Pixel, Facebook Ads, Google Ads, Bing, and organic social media growth. I'm also skilled in graphic design, including Photoshop, Adobe Illustrator, Adobe Spark, and Lightroom. Additional Experience: -Project management and property management, including using Tenant Turner. -Managing listings and sales on eBay, Walmart, and TikTok Shop. -Proficient in Magento, Business Central, and Argento. -Basic HTML skills for web customization and product listings. -Blog creation and writing for various platforms. -As a team leader, I'm capable of KPI measurement and control, client-generated reports, team coordination, management, and development. I'm fluent in English and a native Spanish speaker, and ---I'm available to work on your project right away. Skills: Shopify /Oberlo/ Eprolo/ Dsers Dropshipping/Hootsuite/Canva WordPress Amazon Seller Central Manager Virtual Assistance MS Office (Excel, Word, Outlook, PowerPoint) Data Entry Data Mining Data Research Social Marketing through Facebook, Twitter, Instagram, Pinterest, Google+, YouTube, LinkedIn, etc. Facebook Pixel Facebook Ads Google Ads Bing Organic social media growth Team Leadership ASANA HubSpot Proposify Microsoft Teams eDesk Zendesk Georgias SingleComm ClickUp Airtable FollowUpBoss Tenant Turner Magento Business Central Argento Basic HTML TikTok Shop Blog Creation and Writing Product Listing Thank you for considering my services, and I look forward to the opportunity to work with you.Social Customer ServiceConversion Rate OptimizationDropshippingMarketing ManagementInformatica Data QualityLanguage InterpretationShopifyCustomer ServiceCommunity ManagementAnswered TicketContingent Workforce ManagementSocial Media MarketingPhone SupportData EntryMicrosoft Excel - $17 hourly
- 0.0/5
- (1 job)
Marketing professional who seeks to lead or be part of the entire marketing branch of an organization with Analytical skills and attention to detail very Creative and willing to produce innovative and original ideas, great Team working, Written and verbal communication skills.Social Customer ServiceEnglishContent EditingWritingCommunity EngagementCustomer EngagementCustomer SupportHubSpot - $10 hourly
- 0.0/5
- (0 jobs)
SOBRE MI Soy una persona motivada y dedicada con sólidas habilidades organización y planificación, con capacidad para resolver problemas. Me caracterizo por mi proactividad, facilidad para trabajar en equipo y habilidades de comunicación. Busco seguir desarrollándome profesionalmente en una empresa que valore mis cualidades y en la que pueda aportar mis conocimientos y experiencia para contribuir al logro de los objetivos.Social Customer ServiceSocial Media Content CreationSocial Media ContentSocial BookmarkMarketing ManagementMarketing CommunicationsContent CreationCopywritingBrandingLogo DesignFreelance MarketingMarketingBrand ManagementBranding & Marketing - $6 hourly
- 0.0/5
- (0 jobs)
¡Tu Aliada en Soluciones Personalizadas y Efectivas! Con 8 años de experiencia y una dedicación única, ayudo a empresas a alcanzar sus objetivos mediante un servicio de asistencia proactiva y detallada. Ya sea que necesites alguien que cuide cada detalle del proyecto o alguien que impulse la eficiencia en cada proceso, estoy aquí para ayudarte a lograrlo. ✨ ¿Por qué elegirme? Mi enfoque se basa en entender a fondo los objetivos y valores de cada cliente, asegurando que cada paso esté alineado con lo que realmente necesitas. Me esfuerzo por ofrecer una experiencia de trabajo colaborativa y una comunicación clara y constante, para que siempre te sientas escuchado y satisfecho con el progreso. 🌟 Lo que me diferencia: Abordo cada proyecto con calma y entusiasmo, asegurándome de que todo se ejecute correctamente y a tiempo. Mi objetivo es que cada cliente esté feliz con los resultados, sabiendo que ha encontrado una profesional comprometida y dedicada. Si estás buscando una aliada confiable para tu próximo proyecto, hablemos y trabajemos juntos para hacerlo realidad. ¡Estoy aquí para ayudarte a brillar!Social Customer ServiceDraftingInstagramFacebookSocial Network AdministrationAdministrative SupportResearch MethodsContent ManagementMicrosoft PowerPointWhatsAppEmailSpanishTechnical SupportPhone CommunicationCustomer Service - $9 hourly
- 0.0/5
- (0 jobs)
Motivated and detail-oriented Supervisor with experience overseeing complex digital projects for top brands. Adept at improving user experiences, streamlining workflows, and managing teams to meet tight deadlines. Looking to contribute my leadership skills and strategic vision to a forward-thinking company focused on innovation and growth.Social Customer ServiceHootSuiteWordPressNotionTrelloJavaTechnical Project ManagementServerTechnical SupportCustomer ServiceCommunity Management - $6 hourly
- 0.0/5
- (0 jobs)
BACHELOR'S DEGREE IN LANGUAGES / TOURISM I am a Bachelor of Languages with a specialization in Tourism, with solid experience in customer service and English teaching. I am a responsible and proactive individual with the ability to work effectively both in teams and under pressure. My clear communication skills and multitasking ability enable me to deliver exceptional service and adapt to diverse environments. I seek to apply my experience and enthusiasm in a dynamic and challenging setting, contributing to team success and achieving organizational goals.Social Customer ServiceEmail SupportVirtual Assistance - $5 hourly
- 0.0/5
- (0 jobs)
Hello! I’m a motivated and detail-oriented Virtual Assistant eager to help you streamline your daily tasks and boost productivity. Although I’m just starting my journey as a virtual assistant, I bring strong organizational skills, a proactive attitude, and a passion for supporting others. What I Can Help You With: Administrative Tasks: I can assist with scheduling appointments, managing emails, organizing documents, and other administrative duties to keep your day running smoothly. Customer Service: I’m ready to help manage client communications, respond to inquiries, and ensure a positive experience for your customers. Social Media Support: If you need help with scheduling posts or managing your social media platforms, I can lend a hand to keep your online presence active. Task Management: I am here to help keep track of your tasks, organize to-do lists, and make sure nothing gets forgotten.Social Customer ServiceResearch MethodsAcademic ResearchCommunication SkillsVirtual Assistance - $12 hourly
- 3.2/5
- (2 jobs)
Hey! Welcome to my profile. It's Josue Lemus. More than 7 years of experience. I got my bachelor degree in International Marketing. I've got experience working in different fields that include being a VA, appointment setter, logistics, import/export forms, customs, customer support, retail companies, procurement and HR positions as well. I speak 3 languages (English, Spanish and Italian), I consider myself as a very hard-working person, competitive, highly organized and extremely detail oriented. Feel free to reach me out and schedule an interview so I can get the chance to get to know you. My phone number is: +50375965002 and my email address is jozue-15@hotmail.comSocial Customer ServiceCustomer ServiceLogistics CoordinationMarketingFreelance MarketingAdministratePhone SupportCustomer SupportAdministrative SupportProcurementSalesPhone Communication - $19 hourly
- 0.0/5
- (0 jobs)
Tengo una solida experiencia en servicio al cliente, coordino, capacito, entreno y dirijo personal, se de informática, y he adquirido conocimientos operativos en el área Marítima. Amo los retos y soy una persona dedicada y comprometida. Me he esmerado a mi preparación y superación personal y profesional por ello soy un recurso competitivo.Social Customer ServiceHumor WritingWritingCopywritingRadioDigital ArtPDF ConversionMusicTranslationTransaction Data EntryCustomer SegmentationClient ManagementCustody AgreementCustomer Feedback DocumentationCustomer Satisfaction - $8 hourly
- 0.0/5
- (0 jobs)
I am a person who loves working in customer service. I enjoy communication, finding solutions, and being of great help to the company I work for. I consider myself a responsible, organized, and friendly person, capable of fulfilling any role entrusted to me to deliver results and be a great asset to the company that decides to give me the opportunity to showcase all the qualities I describe here. Although there is much more to add, I would like you to get to know me better by giving me the opportunity to work with you and achieve goals together. Thank you for reading.Social Customer ServiceCallTools Call Center SoftwareComputer SkillsVirtual AssistanceBilingual EducationMultitaskingProblem Solving - $18 hourly
- 0.0/5
- (0 jobs)
OBJECTIVE Want to work with the BEST in Customer Services and related fields? I have over a decade of experience working for one of the biggest Call Centers in the market today. * Handled customer calls and responded to queries about services, promotions and account inquiries * Worked to address all customer concerns in an effective manner * Fluent in English and Spanish, both reading and writing * Handled large volume to calls on a day to day basis with a sense of calm and good work ethic * Responded to guest complaints in timely manner * Dependable and self motivated * Positive attitude and willing to learn new technology * Knowledgeable in Sprinklr, Excel, Word, Power Point, FlyerTalk, Consumer Affairs, and Google Business reviews.Social Customer ServiceSales & MarketingSales & Inventory EntriesCustomer SatisfactionCustomer Service ChatbotSales CallSocial Media ChatbotChat & Messaging SoftwareDraftingPhone CommunicationTechnical SupportCustomer Service Want to browse more freelancers?
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