Most SaaS and API companies don't have a writing problem, they have an ownership problem. AI generates drafts, engineers push updates, someone creates a docs drafts, and suddenly your technical documentation is outdated, your support team is still fielding the same questions, and nobody's accountable.
I fix that. Whether you need a one-time project done right or a technical writer to own your documentation long-term, I treat every engagement like a product, not a task.
I'm an Expert-Vetted technical writer with 7+ years of experience and a background in software engineering. I've helped 100+ SaaS and API-first companies cut support tickets by 50% and increase product adoption by 80% by building documentation that stays accurate, useful, and scales with the product.
What I can take off your plate:
✅ API Documentation: REST, OpenAPI, Webhooks, Auth, SDKs
✅ SaaS Documentation & Product Guides
✅ Help Center & Knowledge Base Architecture
✅ Developer Portals & Developer Documentation
✅ AI Product Documentation & Integration Guides
✅ User Manuals, Tutorials & Onboarding Documentation
✅ Documentation Audits, Revamps & Content Gap Analysis
✅ Technical Blogs, Whitepapers & Explainers
Why not just use AI?
You can, and you probably have. The problem isn't generating content. It's that AI writes but doesn't own. It doesn't know when something breaks, when a new feature changes a workflow, or when a user manual is quietly misleading your customers.
I use AI where it adds speed, like drafts, code samples, and consistency checks. I apply my own judgment where it matters, bringing my expertise to strategy, structure, technical accuracy, and accountability. You get documentation that moves faster than hiring an agency and is more reliable than running on AI alone.
How I work:
1️⃣ Audit your existing technical documentation and surface gaps costing you users
2️⃣ Define a content architecture and documentation strategy before writing a word
3️⃣ Write precise, workflow-driven content, no filler, no feature dumps
4️⃣ Deliver on time, with clear communication throughout
5️⃣ For clients who want ongoing coverage, I scale the engagement, keeping documentation current as the product evolves
I work directly with engineering, product, DevRel, and founders. I'm proficient with Readme, Docusaurus, Mintlify, Fumadocs, Stoplight, GitBook, Swagger, and Postman, and I integrate into your team via Slack or Microsoft Teams from day one.
If you want a technical writer who takes genuine ownership of your documentation and stays accountable for the results, let's talk.
Technical Writing
Instruction Manual
Technical Documentation
User Manual
Tech & IT
API
OpenAPI
Content Writing
Documentation
Markdown
API Documentation
Swagger
Software
Software Documentation
SaaS
Juliano A.
Uberlandia, Brazil
$85/hr
5.0
29 jobs
🏆 EXPERT-VETTED
Over 17 years of experience in IT, working in several areas, such as Governance, Project Management, Engineering, IT Operations, and Business/Commercial.
Advanced knowledge and involvement in IT Service Management and IT Governance, including Implementation, Management, Consulting, and Audit.
Acting in huge national and international companies, with complex projects and dynamic environments.
More Skills:
✔️Cobit
✔️ITIL Expert
✔️IT Governance
✔️ISO9001, ISO 20000, ISO 27001
✔️Lean Six Sigma
✔️SOX
✔️ISAE 3402
✔️User Experience
✔️Scrum, Agile, Design Thinking
✔️Project Management, PMI, PMP
Please take a look at my Portfolio for more details and results.
Business IT Alignment
IT Management
ITIL
Management Consulting
IT Service Management
Process Improvement
Microsoft Power BI
ISO 9001
Business Process Modeling
QA Testing
Project Management
ISO/IEC 20000
ServiceNow
Evellyn A.
Recife, Brazil
$30/hr
5.0
4 jobs
Medical Writer with 4+ years of experience in medical communications, SEO content, scientific and healthcare writing, regulatory-compliant content development and evidence-based documentation. Strong expertise in producing manuscripts, abstracts, literature reviews and clinical and patient-facing medical content, ensuring accuracy, clarity and alignment with regulatory, ethical and quality standards. Experienced in translating complex medical and scientific data into clear, structured and audience-appropriate medical communications.
🔹 Career Highliths:
• Led 3 large-scale systematic reviews, screening 6,000+ scientific articles using structured search strategies and strict inclusion criteria, producing high-quality, evidence-based outputs supporting study objectives.
• Developed pediatric fluency assessment content, increasing patient engagement by ~90% and enhancing assessment reliability and clinical applicability.
• Achieved 100% approval rate across all Ethics Committee and IRB submissions, ensuring full compliance with ethical and regulatory standards.
• Authored 3 peer-reviewed publications in high-impact journals on medical devices, wearables, and ethical health technology use, contributing to global scientific discourse.
• Produced scientific presentations and posters for 20+ national and international conferences, enhancing visibility and dissemination of research findings.
• Served as Scientific Organizer and Reviewer for 3+ international conferences, ensuring high scientific quality, methodological rigor, and relevance of accepted submissions.
🔹 Expertise:
- SEO Content
- Literature review
- Systematic reviews
- Advanced literature search strategies
- Clinical and scientific data interpretation
- Medical terminology
- Educational materials for HCP and patients
- Peer-reviewed publications
- Research ethics and Good Clinical Pratice (GCP)
- Bilingual medical writing (Portuguese – English)
- AI and health content review
Tools: Literature and Systematic Review • PROSPERO • PRISMA • Medical Terminology • Patient & HCP Educational Materials • Peer-Reviewed Publications • Research Ethics • GCP • Advanced Search Strategies
Technical Writing
Scientific Writing
Scientific Literature Review
Academic Research
Medical Writing
Content Writing
Medical Editing
Academic Writing
Writing
Article Writing
Research Papers
Research Protocols
Blog Writing
Thesis Writing
Rafael M.
Francisco Beltrao, Brazil
$30/hr
5.0
2 jobs
With over 3 years of experience in technical writing, I specialize in developing clear and concise technical documentation tailored to the electronics and manufacturing industries. My portfolio includes user manuals, training materials, and instructional guides that adhere to industry standards and best practices.
I work closely with subject matter experts to ensure the accuracy and relevance of the documentation. I can have meetings with SMEs and also join MS Teams, WhatsApp, Slack, or any communication method you use. Moreover, I stay updated on the latest industry trends and best practices in technical writing and documentation. This ensures that your documentation is always up-to-date and meets current standards.
With experience in consumer electronics, I understand the unique challenges and requirements of this industry. I am familiar with certifications like CE and UKCA, ensuring that your documentation meets all regulatory standards.
Looking forward to working with you!
Technical Writing
Instruction Manual
Technical Documentation
User Manual
Consumer Electronics
Adobe InDesign
Training Materials
Visual Presentation Design
User Guide Writing
Adobe Illustrator
Content Writing
Douglas R.
Pontal do Parana, Brazil
$25/hr
5.0
4 jobs
Hi, I'm Douglas.
I work as a Technical Writer and Developer, combining clear communication with hands-on technical execution.
My focus is on translating complex ideas into structured, accessible content while also being able to build the systems behind them. This allows me to move comfortably between writing, development, and AI-driven workflows, depending on what the project demands.
As a Technical Writer, I create and refine:
Documentation and user guides
Technical content for platforms and systems
Structured materials for both technical and non-technical audiences
I aim for clarity, precision, and usability. No unnecessary complexity, no vague explanations.
On the development side, I build websites, applications, and digital products with a focus on clean structure and practical results. I usually work with:
- Landing pages
- E-commerce websites
- Small to medium web systems
- MVPs and custom applications
I offer cost-effective solutions, especially for startups and small businesses that need reliable delivery without excessive overhead.
I also have experience working with AI and LLM-based systems, improving and evaluating AI-generated content, refining prompts, and ensuring natural, high-quality text in both English and Brazilian Portuguese.
What I can help you with:
- Technical writing and documentation
- Web development (landing pages, e-commerce, MVPs)
- App development (simple to intermediate projects)
- AI/LLM support (prompt refinement, content evaluation)
- English ↔ Brazilian Portuguese translation & localization
Fluent in English and native in Brazilian Portuguese.
English
Translation
Writing
Communication Skills
SEO Writing
Video Editing
Laura P.
Rio Grande, Brazil
$7/hr
4.5
6 jobs
Trilingual professional (Portuguese, English, and Spanish) with solid experience in U.S. law, particularly in immigration and personal injury. Proven track record drafting legal documents, conducting legal research, and supporting case preparation in U.S.-based law firms. Skilled in client communication and case management, with additional background in international organizations and strong cross-cultural communication abilities.
Immigration
Immigration Document Translation
Immigration Law
Legal
Contract
Legal Agreement
Contract Drafting
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