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Technical Support Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
US based company has 8 open positions for customer service and technical support. Qualified candidates are fluent in English, pay extreme attention to detail and the ability to cross check and verify ones work. This position is all computer based and requires strong general computing skills. Agency Preferred.
Hourly - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
The Bilingual Customer Service Representative is primarily responsible for delivery and execution of exemplary customer service and follow up calls for our clients. Work to be done from home. Hours are flexible. Responsibilities: Deliver service and support to end-users using and operating automated call distribution via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software. Qualifications: Proper phone etiquette Ability to speak and write clearly and accurately; Demonstrated proficiency...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Nature of Tasks: Cisco or CCNP knows to installation and configuration of Cisco routers. The scope of work is end-user support, with remote assistance provided by our own team and our client’s Level 2 remote team. The tasks might be like fixing a printer, installing Windows on a laptop, etc. For each task, you will usually receive a day’s notice. In very rare cases, the engineer might need to go to the site on the same day we receive it.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, We're looking to hire a professional technical support specialist to assist our online clients. Here is our website (www.funnelactive.com) to give you a better idea of our products and services. You must know how to operate Infusionsoft, Ontraport and Wordpress. Applicant must be proficient and comfortable with tweaking/updating website pages and adding video as needed- coding experience and graphic design is extremely valuable since we work with various developers. You must be able to connect autoresponders, website pages-HTML, CRM's (infusionsoft, ontraport, samcart). You must speak/write fluent English and pay close attention to detail, which is a must. (We're in the Marketing and Sales Funnels Niche), our primary focus is working with authors, speakers and coaches. If you think you're a good fit, please reply with your resume/experience/portfolio. (Upon approval of resume, we will schedule a follow up meeting to talk via Skype/GoogleHangouts) If you have any questions, please...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
The Center for Medical Weight Loss (CMWL) is looking for a Client Relations Manager to join our fast-moving organization. We are looking for an energetic, personable, growth-oriented individual to join our team supporting over 400 centers across the US. This person will be communicating directly with medical providers and their office staff and responsible for ensuring customer satisfaction for new and existing CMWL participating network providers. This position is ideal for someone who is a self-starter, eager to learn and wants to gain experience in all aspects of business within a high-growth industry. The Client Relations Coordinator will be primarily responsible for: • Communicating frequently with clients predominantly by phone and email, both inbound and outbound. • Troubleshooting and/or directing incoming calls and emails on a variety of client topics – including website features, product order tracking, media plans, etc - until resolution, or following escalation procedures...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
we need someone to go onsite to our clients site if we get a callout. to be able to provide these kind of services to our client you need to do an onsite training of 4 days at our clients site to learn the process and how to repair desktop related items. Please note this only for technicians based in following areas in the United States : 1. Madison 2. Ford Colins 3. Bozeman We expect technicians to be based ( living ) around 1-2 hours radius around these locations. We need 3 techs for each location. You need to be eligible to work in the US
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an MSP looking for Level 2 and 3 technicians to support our technicians and clients over phone, email, and remote desktop support. Successful Candidates must have excellent communication Skills in Spoken and written English. Must have access to reliable internet 24/7 (minimum of 4 MBPS). Must have experience in supporting clients in the US via voice and remote support. Support Areas: VMWare Administration, Windows Server, Windows Desktop, Active Directory, Server maintenance, Domain Services, Cisco Networking, and Exchange. Experience: -Installation/configuration, operation, and maintenance of systems hardware and software · Maintain system-level security controls, system configuration documentation, and configuration management · Review audit, system and application logs · Store, retrieve, manipulate and analyze data from databases Minimum Requirements · Technical background: o 6-8 years’ experience with degree in Information Technology, Computer...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Nature of Tasks: The candidate must know about installation/configuration of Cisco routers and devices. The scope of work is end-user support, with remote assistance provided by our own team and our client’s Level 2 remote team. The tasks might be like fixing a printer, installing Windows on a laptop, etc. For each task, you will usually receive a day’s notice. In very rare cases, the engineer might need to go to the site on the same day we receive it.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for staffing agencies that can: * Provide team member who are familiar with Level 1 / 2 technical support * Teams must support US Pacific Time zone * Teams need to be able to scale up and down based upon demand If you are a staffing agency that can accomplish this and other goals please let us know.
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
IMPORTANT: Before applying, please make sure you have the necessary skills listed below. Please send me a resume and an recording of your voice if possible. I own an IT consultation firm and I am looking for the right candidate to help me with the following: Disk Cleanup Disk Defragment Malwarebytes Virus Scan / removal Kaspersky Virus Scan / removal JRT RogueKiller rKill HiJack This General troubleshooting Ccleaner Registry Scan Windows Updates Adobe Reader Updates Adobe Flash Updates Java Updates MSCONFIG / Startup Processes Delete Temporary Internet Files Remove IE toolbars Virus / Malware removal experience - YOU MUST HAVE EXTENSIVE KNOWLEDGE IN THIS AREA. Extensive knowledge in Microsoft Outlook is preferred - Outlook troubleshooting - Outlook configuration - Outlook email setup and configuration - PST data file configuration and management - Exchange server setup in Outlook There will also be an opportunity to work closely with me troubleshooting...