Our small team is looking for a technically savvy admin assistant who can help with email newsletters, posting wordpress blog updates, uploading files to a couple websites and daily email support. The email support would be first level support for an online training company. I will also have other VA research tasks from time to time as well. At this time it will most likely be anywhere from 5-10 hours of work per week.
Why You Should Apply
The job is great because you can work on your own time. The newsletter is the only thing that has a schedule of when it needs to be sent out, and that's weekly. Our customers are technical professionals and are easy to interact with and are very understanding. If you’re interested helping people as well as working on your own time this position is for you. The workload is small at the moment (10-20 hours a week).
Our work environment is second to none: you will have leeway to handle issues your way; no micro-management. No specific times where you have to be online. We love finding gifted, motivated experts and letting them do their job.
This is also a great project for your resume. Our products are successful, public-facing software applications - so it's a good project with which to impress future employers or clients.
What We Need
We are in need of a native English speaking with awesome email etiquette who loves to delight customers and can handle a few daily tasks that take 20-45 minutes to do. You will be replying to customer emails and you will help with harvesting and summarizing links for a popular software development newsletter. You will also help post new episodes of a popular podcast to the podcast host, and to the Wordpress blog.
Basic familiarity with Wordpress, Markdown (https://help.github.com/articles/markdown-basics/), Stripe and Google Docs is preferred, and you will need to learn the basics of one piece of web software (Trello for tracking the issues). I will provide training as needed.
I will provide you with a custom training screencast and share a Google Doc containing outlines of our processes. You will take it from there - most situations will be covered by the doc, but you and I will work together to handle new ones as they arise.
When applying please use the keyword: "Cloudy Sky" so I know that you actually read the posting. :)
I look forward to working with you.