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Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
With the fast growth of our company, we are in need of computer savvy, highly technical personnel well versed in Help Desk positions willing and eager for personal growth and development. If you are looking for a long-term, full time, home-based position in IT, this is the job for you. To be successful in this position, we are looking for employees who: *HAS GREAT CUSTOMER SERVICE SKILLS AND PREVIOUS IT HELP DESK EXPERIENCE *At least a LEVEL 2 position in a Philippine BPO company. *Troubleshooting capabilities for most Windows operating systems and networked printers (Win XP to 8) *HIGH SELF-INITIATIVE AND INNOVATION If you do have these qualifications, we would absolutely like to have you on our team. Compensation wise, we offer THE BEST PACKAGE in the market: *Starting salary of $3/hr, to be discussed and assessed with the management. *Full Tech Set-up including SSD-equipped ACER laptops, ASUS monitors, Yealink VOIP phones, Plantronics Headset, QOS Routers, Internet Reimbursement *Mandatory benefits in the Philippines including SSS, Philhealth, PAGIBIG plus an HMO And our best offer yet! *We offer a 2-3 weeks trip to the Chicago office and tours every year to 2-3 of our best remote employees from around the world. *After 3 years into the company, you are given the chance through performance deliberation to migrate to the US together with your family, all sponsored by the company. *Another year afterwards, the company may even sponsor for your greencard in the US. Interested? Apply with a short summary of your technical expertise and if shortlisted, you will be asked to be ready for a Skype interview. We need THE BEST people in our diverse and continually improving team. ww.jexet.com
  • Number of freelancers needed: 3
Skills: Technical Support Active Directory Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need Senior Level Windows Network Engineers who could help us achieve our goals as a fast-growing IT Managed Service Provider based in Chicago. Having our highly-competent remote employees as our competitive advantage, we need top-tier Level 3 Senior Technicians to lead our ever growing service department and continually grow as our company grows. We give top priority to applicants with: *Certifications (CCNA, MCSE, etc.) *Previous remote work experience handling similar tasks / positions *Terminal Services, Back-up, VOIP knowledge and credentials to back these up We need people who has knowledge on: *OFFICE 365 SETUP AND MANAGEMENT *Windows Servers (Installation, Configuration, Networking) *Deploy Terminal Services (Remote Desktops, RemoteApp) *VMWare vCenter, vMotion, Vmware HA *Active Directory management and troubleshooting *Group Policies Management (must) *Data backup software like Veeam or StorageCraft *Firewall management, access rules management, vpn management *Microsoft Exchange 2010/2013 administration If you do have these qualifications, we would absolutely like to have you on our team. Compensation wise, we offer THE BEST PACKAGE in the market: *Starting salary of $7-9/hr, to be discussed and assessed with the management. *Over $1000 worth of full tech Set-up including SSD-equipped laptops, 23” monitors, Yealink VOIP phones, Headsets, QOS Routers, Internet Reimbursement ($40/month allowance) *$100 monthly allowance for basic benefits including social security, health benefits, home development funds, HMO And our best offer yet! *We offer a 2-3 weeks trip to the Chicago office and tours every year to 2-3 of our best remote employees from around the world. *After 3 years into the company, you are given the chance through performance deliberation to migrate to the US together with your family, all sponsored by the company. *Another year afterwards, the company may even sponsor for your greencard in the US. Interested? Apply with a short summary of your technical expertise and if shortlisted, you will be asked to be ready for a Skype interview. We need THE BEST people in our diverse and continually improving team. ww.jexet.com
  • Number of freelancers needed: 2
Skills: Technical Support Computer Networking Microsoft Active Directory Microsoft Exchange Server
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a VA to become our Admin Support for our company and provide PC Support and act as our MS365 Admin. We want this person to be able to: * Troubleshoot PC issues for our team * Act as our global admin for MS365 * Set up, allocate and manage email addresses for new people and shared boxes * Assist with the management of our one drive folder organisation * Develop shared cusomer folders and manage access * Bonus would be experience in developing a sharepoint based intranet If you are interested in working with a dynamic and fast growing global startup operating in the US, China and Australia and are prepared to become part of our team then please apply. We need someone who is responsive, can solve problems and take ownership of our technology issues and management. You will provide GREAT customer service to the people in our company.
Skills: Technical Support Customer support Windows Administration
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are unified communications company located in US and we're looking for supportive and detail individual to join us. Technical Support Representative will answer customer tickets and provide resolutions for customer issues revolving around the setup, provisioning, and use of our service. - fluent in English, spoken and written. Need to be able to handle phone calls if necessary. - Great manner and patience to all customers. - Detail oriented is a must - Remote Desktop and web conference for training and demo when needed. - Maintain and update knowledgebase regularly.
Skills: Technical Support chat support Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
WeAssist Services Group is looking for a experienced Technical Support Representative to be a part of our growing team. We are looking for experienced freelancers or contractors that are dedicated, trustworthy, can work with minimal supervision, a team player, punctual, result oriented and most important is always willing and able to meet the demands of our clients. Candidates must have: a fast and reliable internet connection must be available thru Skype and comfortable doing Skype Audio or Video call a pc headset with working microphone and speakers a working pc camera knowledgeable using google doc, sheet and drive If you are what we are looking for kindly compose you own cover letter ( no generic cover letters please) and tell us about your experience in your field of work. And also let us know that you have all the requirements that we need that is written above.
Skills: Technical Support Administrative Support chat support Customer service
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