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Technical Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 18 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
  • Number of freelancers needed: 4
Skills: Technical Support Administrative Support Asterisk chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a small not for profit provider located in Adelaide, South Australia with 5 networked desktops and server. I am seeking quotes for an ad hoc help desk/administrator to troubleshoot as required. We currently have an IT provider who provides, but would like to review this arrangement to ensure that we receive only the support and services we require, being a small not for profit provider. We are seeking the services of an IT provider or individual who can: *provide support through phone, remote and email support *install necessary critical and security patches as required *resolution of IT related issues i.e. printers, desktops *setup of new users We would be happy to explore a reasonable per hour rate, or a maintenance block of hours. Happy to receive responses outlining your experience, services offered and rates.
Skills: Technical Support Computer Networking Computer Repair Computer Skills
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. This is a long-term, ongoing position. Required skills: - Fluency in English (both written and verbal) - Technical background, either in the software industry or closely (IT) related - Experience in providing technical/customer support - Good at multitasking - Strong problem solving skills - Strong communication and teamwork skills - Basic knowledge of Android/iOS systems - Reliable Internet connection (10+ mbit) for VOIP use Bonus skills: - Any kind of sales experience is a plus - Experience with any kind of scheduling, payroll, project management, HR or CMS software is a plus - Any experience with Zendesk, RingCentral, LiveChatInc or Intercom is a plus Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Helping customers with the registration, initial setup and/or software use
  • Number of freelancers needed: 2
Skills: Technical Support chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Provide Customer Service / Technical Support for our ongoing customers. Will provide service on the following solutions that we presently serve: HOSTED PBX. AVAYA IP OFFICE Will need to have good command over English. Preferred background in supporting Telecomm customers. This is a 100% work from anywhere position with working hours in US EST (New York Time 9am to 5pm). Will also provide training.
Skills: Technical Support Communications Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
-You will be calling for our company, Debt Collection Master, and try to get new accounts for us. -You are responsible for calling companies and see if they have open invoices they cannot get paid on from their clients or ex-clients -You will call and collect from their clients. Required Job Skill: -Has experience in telemarketing, sales, cold calls, setting appointments, collections -A huge plus if you have an experience in appointment setting for an IT company before. -Has a positive disposition in life. English Written Skills: good English Speaking Skills: excellent Salary: 7,000 base salary to start. 2,000 bonus for every appointment set over 1 per week Work Hours: 8:30 am EST start time, 10 hr shift with 60 min break Note: Only apply if you have long term plans of working in an online job.
  • Number of freelancers needed: 5
Skills: Technical Support Cold calling Customer service Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you fluent in English like a native speaker? Do you have a quiet working place with stable internet and electricity? Do you want a promising long term opportunity? We want to hear from you. We have a role requiring some inbound call handling, email handling, some occasional research. In your cover letter, state the minimum hours you seek and also the lowest you accept per hour.
  • Number of freelancers needed: 4
Skills: Technical Support Administrative Support Call Handling Customer service
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