You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Technical Support Jobs

161 were found based on your criteria

show all
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire a weekday Support Assistant for our heavy-traffic membership website (250,000+ members). The Support Assistant will need to be able to work approximately 8 hours each day. Total hours needed to start will be 16 hours per week. Wednesday and Thursday, 12am - 8am (MST). This is a part-time position. The Support Assistant will be responsible for watching over the website, clearing out spam and junk posts from our popular forums, responding to support questions from members of our site, scheduling social media posts, and doing research and other general assistant tasks. The ideal candidate must have: - a near-perfect grasp of the English Language - Great customer service skills - A strong attention to detail - Great problem-solving skills - A fun personality - The ability to work independent of day to day direction. - Not have another job If this sound like something you are interested, please apply and be sure to include the phrase...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, We are from Vretta, an educational technology company that is using technology to transform the way students learn and use math every day. We collaborate with schools and colleges around the world to re-imagine what really matters for students in the 21st century and to make sure that every student acquires meaningful quantitative skills that will serve them in their lives and professions. To learn more about us, please visit www.vretta.com. We are looking for a Technical Support Specialist who will be responsible for the timely and efficient completion of support tickets and the management of the online chat system by analyzing issues and providing solutions to students and teachers in Canada. Working time : 6 pm to 2 am, Eastern Standard Time for 5 days a week (Saturday, Sunday, and any other 3 days of the week as per their convenience). Main Responsibilities: - Provide online live support to users via the client management system. - Manage the Help Desk ticketing...
Fixed-Price - Est. Budget: $ 100 Posted
We are a small call center looking for someone with programming skills, project management and application development to help set up our call center operations. This person will be the go to for technical questions with set up of call center. We want someone who is experienced, technical sound, creative, focused, and willing to help our company move to the next level. Successful project could lead to more work in the future.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Nature of Tasks: Cisco or CCNP knows to installation and configuration of Cisco routers. The scope of work is end-user support, with remote assistance provided by our own team and our client’s Level 2 remote team. The tasks might be like fixing a printer, installing Windows on a laptop, etc. For each task, you will usually receive a day’s notice. In very rare cases, the engineer might need to go to the site on the same day we receive it.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Nature of Tasks: The candidate must know about installation/configuration of Cisco routers and devices. The scope of work is end-user support, with remote assistance provided by our own team and our client’s Level 2 remote team. The tasks might be like fixing a printer, installing Windows on a laptop, etc. For each task, you will usually receive a day’s notice. In very rare cases, the engineer might need to go to the site on the same day we receive it.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
US based company has 8 open positions for customer service and technical support. Qualified candidates are fluent in English, pay extreme attention to detail and the ability to cross check and verify ones work. This position is all computer based and requires strong general computing skills. Agency Preferred.
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Bilingual Customer/Techincal Service Representative is primarily responsible for delivery and execution of exemplary customer service and follow up calls for our clients. Work to be done from home. Hours are flexible. Responsibilities: Deliver service and support to end-users using and operating automated call distribution via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software. Qualifications: Proper phone etiquette Ability to speak and write clearly and accurately; Demonstrated...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Nature of Tasks: Cisco or CCNP knows to installation and configuration of Cisco routers. The scope of work is end-user support, with remote assistance provided by our own team and our client’s Level 2 remote team. The tasks might be like fixing a printer, installing Windows on a laptop, etc. For each task, you will usually receive a day’s notice. In very rare cases, the engineer might need to go to the site on the same day we receive it.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
we need someone to go onsite to our clients site if we get a callout. to be able to provide these kind of services to our client you need to do an onsite training of 4 days at our clients site to learn the process and how to repair desktop related items. Please note this only for technicians based in following areas in the United States : 1. Madison 2. Ford Colins 3. Bozeman We expect technicians to be based ( living ) around 1-2 hours radius around these locations. We need 3 techs for each location. You need to be eligible to work in the US