You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Technical Support Jobs

160 were found based on your criteria

show all
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Below are the details of this opportunity. Urgency: We need to know your availability for today as soon as possible. Locations: Agarapathana, Sri Lanka   Language: For this opportunity, the engineer must be fluent in English and the local language. Scope of Work: We need a tech to visit the site of our client. This is the initial visit; the engineer will only need to perform a Knowledge Transfer, involving a basic survey of the site and the IT equipment present there, the knowledge transfer visit is paid. After the knowledge transfer visit, our client will need your services for the daily tape handling tasks. For the tape handling tasks you have to remove tape from server and insert new one. Tape is a device for data storage, which he has to remove from server and will have to add new one. Note: Tapes would be available on site.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Job Responsibility: (slight change is expected) o Responsible for configuration, implementation, troubleshooting and support o Microsoft windows XP, Win 7, Win 8 o Email clients i.e. Outlook, Lotus Notes o Installation and configuration of win server 2008, 2010 o Handling end users IMAC requests o Desktops patch management o Desktops AV/end point security Management o Local File servers management at sites o Configuration and troubleshooting of DNS, AD o Initial configuration of Cisco Switches and routers o Provide on-site technical support services to end users regarding Desktop Software and Operating Systems. o Vendor coordination for hardware/spare replacement o Incident Management (For EUC Team only) o Support Queue Management
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
NOTE: this is only for Australian or New Zealand residents We’re a small creative agency that does a moderate amount of web design, and as such we host a few website for our clients (currently around 25). What we’re hoping to find someone who can take on a bit more of the setup / admin / maintenance role - while we’ve managed fine doing this on our own, it’s not necessarily our area of expertise or where we add the most value. We currently host with webfaction (from their Singapore location, unix, full access via shell), dns hosting via https://www.cloudflare.com/, with each site having production and staging urls, with automatic deployments via http://deploybot.com/ via bitbucket repos. Most of the sites are running either expressionengine / craft / wordpress or static html. Nothing super resource intensive (our biggest site only gets about 3000 unique impressions per month), but we have noticed a slow down overall in our sites as we pile more sites onto the shared server. Mission...
Fixed-Price - Est. Budget: $ 60 Posted
Issue: Windows 8.1 Installation Note: Data Backup Required Customer Name: Keith Hall Issue: Windows 8.1 Installation Customer Address: 38 Talpey Rd, Jackman, ME 04945, USA BTTR: 12PM-3PM Note: Need to call before 12-24 Hours to reach customer's Home Computer Type: Laptop Computer Model & Serial number: 100767990021 Asus laptop OS (Version and Bit): Windows Vista 64 Bit
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Below are the details of this opportunity. Urgency: We need to know your availability for two days in a week from 9 AM to 5 PM (local time) for the vacant position. Locations: Glasgow, Scotland (Exact location will be shared later)   Language: For this opportunity, the engineer must be fluent in English and the local language. Job Description: • Responsible for configuration, implementation, troubleshooting and support o Microsoft windows XP, Win 7, Win 8 o Email clients i.e. Outlook, Lotus Notes • Installation and configuration of win server 2008, 2010 • Handling end users IMAC requests • Desktops patch management • Desktops AV/end point security Management • Local File servers management at sites • Configuration and troubleshooting of DNS, AD • Initial configuration of Cisco Switches and routers • Provide on-site technical support services to end users regarding Desktop Software and Operating Systems. • Vendor coordination for hardware/spare replacement •...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire a weekday Support Assistant for our heavy-traffic membership website (250,000+ members). The Support Assistant will need to be able to work approximately 8 hours each day. Total hours needed to start will be 16 hours per week. Wednesday and Thursday, 12am - 8am (MST). This is a part-time position. The Support Assistant will be responsible for watching over the website, clearing out spam and junk posts from our popular forums, responding to support questions from members of our site, scheduling social media posts, and doing research and other general assistant tasks. The ideal candidate must have: - a near-perfect grasp of the English Language - Great customer service skills - A strong attention to detail - Great problem-solving skills - A fun personality - The ability to work independent of day to day direction. - Not have another job If this sound like something you are interested, please apply and be sure to include the phrase...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, We are from Vretta, an educational technology company that is using technology to transform the way students learn and use math every day. We collaborate with schools and colleges around the world to re-imagine what really matters for students in the 21st century and to make sure that every student acquires meaningful quantitative skills that will serve them in their lives and professions. To learn more about us, please visit www.vretta.com. We are looking for a Technical Support Specialist who will be responsible for the timely and efficient completion of support tickets and the management of the online chat system by analyzing issues and providing solutions to students and teachers in Canada. Working time : 6 pm to 2 am, Eastern Standard Time for 5 days a week (Saturday, Sunday, and any other 3 days of the week as per their convenience). Main Responsibilities: - Provide online live support to users via the client management system. - Manage the Help Desk ticketing...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Nature of Tasks: Cisco or CCNP knows to installation and configuration of Cisco routers. The scope of work is end-user support, with remote assistance provided by our own team and our client’s Level 2 remote team. The tasks might be like fixing a printer, installing Windows on a laptop, etc. For each task, you will usually receive a day’s notice. In very rare cases, the engineer might need to go to the site on the same day we receive it.