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Technical Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a VA to become our Admin Support for our company and provide PC Support and act as our MS365 Admin. We want this person to be able to: * Troubleshoot PC issues for our team * Act as our global admin for MS365 * Set up, allocate and manage email addresses for new people and shared boxes * Assist with the management of our one drive folder organisation * Develop shared cusomer folders and manage access * Bonus would be experience in developing a sharepoint based intranet If you are interested in working with a dynamic and fast growing global startup operating in the US, China and Australia and are prepared to become part of our team then please apply. We need someone who is responsive, can solve problems and take ownership of our technology issues and management. You will provide GREAT customer service to the people in our company.
Skills: Technical Support Customer support Windows Administration
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are unified communications company located in US and we're looking for supportive and detail individual to join us. Technical Support Representative will answer customer tickets and provide resolutions for customer issues revolving around the setup, provisioning, and use of our service. - fluent in English, spoken and written. Need to be able to handle phone calls if necessary. - Great manner and patience to all customers. - Detail oriented is a must - Remote Desktop and web conference for training and demo when needed. - Maintain and update knowledgebase regularly.
Skills: Technical Support chat support Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
WeAssist Services Group is looking for a experienced Technical Support Representative to be a part of our growing team. We are looking for experienced freelancers or contractors that are dedicated, trustworthy, can work with minimal supervision, a team player, punctual, result oriented and most important is always willing and able to meet the demands of our clients. Candidates must have: a fast and reliable internet connection must be available thru Skype and comfortable doing Skype Audio or Video call a pc headset with working microphone and speakers a working pc camera knowledgeable using google doc, sheet and drive If you are what we are looking for kindly compose you own cover letter ( no generic cover letters please) and tell us about your experience in your field of work. And also let us know that you have all the requirements that we need that is written above.
Skills: Technical Support Administrative Support chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
The Ideal Candidate will be responsible for coordinating technical service calls for technicians in the field. This person will also take on administrative tasks for the office. This candidate must have excellent customer service skills and great proficiency in English to communicate to clients. Some technical training will be provided. Skills needed: - Able to use a service ticketing platform - Understanding of labor hours - Ability to read maps and learn best traffic routes - Ability to work out resolutions with difficult users - Able to write out good status updates, and call clients with updates - Able to work closely with field techs Tools Needed - A working PC, or laptop to connect to the ticketing system - A PC with internet to download a Softphone application to a PC with a MIC to communicate in a professional environment. Typical work hours are from Monday - Friday 8-5 PM Pacific Time
Skills: Technical Support Administrative Support Appointment Setting Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We are looking for a Technical Support representative with experience in Linux Systems, WHMCS, cPanel/WHM and Virtualizor. We currently have about 15-20 active tickets a month. You will be provided with a Boxne Netowk Solutions email address. You are only asked to work for us when you get an email of a new support ticket has been created. *You will only work when a email of a new ticket is created *You will be paid for the amount of hours worked to resolve the issue *Your hours will depend on the amount of tickets + bonus if resolved promptly. *You will be asked to respond to this ticket within 8 hours of ticket creation. *We are looking for talented individuals willing to work at a low hourly cost. Bonuses/Raises will be available as we expand *YOU MUST* Respond to a service outage within 10 minutes (Text message will be sent to your phone) Understand Virtualizor, cPanel and WHM, Linux, Windows and WHMCS. *Have had prior experience with other hosting providers. *Be on Standby working on other projects for atleast 8 hours a day. (You will be asked to stay in a live chat session, during this time.) *Must be fluent in English. *We may ask you to provide Toll-free phone support as well. (Undecided at this time.) Ability to work with a team is necessary! Must be fluent in English* Must be able to complete job within 10 minutes if a Administrator requests the task to be completed. **YOU ARE RESPONSIBLE TO LOG YOUR OWN HOURS! Thank you.
  • Number of freelancers needed: 2
Skills: Technical Support CentOS CPanel Customer service
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