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Technical Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Provide Customer Service / Technical Support for our ongoing customers. Will provide service on the following solutions that we presently serve: HOSTED PBX. AVAYA IP OFFICE Will need to have good command over English. Preferred background in supporting Telecomm customers. This is a 100% work from anywhere position with working hours in US EST (New York Time 9am to 5pm). Will also provide training.
Skills: Technical Support Communications Customer service Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $15 - Posted
My users can sometimes print to the printers on the LAN. They are network printers. However, other users cannot. They can print for a little while, and then programs such as Microsoft Excel or Adobe Acrobat will tell them they have no printers installed. This is ongoing, I have tried to reinstall the official Kyocera drivers on all 10 of my computers. I have a teamviewer account that includes all 10 computers on the LAN for your convenience. I have had multiple freelancers look at this and fail now....
Skills: Technical Support Computer Networking Microsoft Active Directory Windows Administration
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need an English speaking individual who can help us streamline our support systems. Your job will be to manage the metrics within the support desk, making sure all tickets are responded to quickly, and all customers served to the best of your ability. You will help us streamline our bug reporting systems, and also keep customers updated with any bug fixes which affect their support requests. You will report directly to the owners of the company, and keep them informed of your progress daily.
Skills: Technical Support Administrative Support Customer service Customer support
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
-You will be calling for our company, Debt Collection Master, and try to get new accounts for us. -You are responsible for calling companies and see if they have open invoices they cannot get paid on from their clients or ex-clients -You will call and collect from their clients. Required Job Skill: -Has experience in telemarketing, sales, cold calls, setting appointments, collections -A huge plus if you have an experience in appointment setting for an IT company before. -Has a positive disposition in life. English Written Skills: good English Speaking Skills: excellent Salary: 7,000 base salary to start. 2,000 bonus for every appointment set over 1 per week Work Hours: 8:30 am EST start time, 10 hr shift with 60 min break Note: Only apply if you have long term plans of working in an online job.
  • Number of freelancers needed: 5
Skills: Technical Support Cold calling Customer service Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Are you fluent in English like a native speaker? Do you have a quiet working place with stable internet and electricity? Do you want a promising long term opportunity? We want to hear from you. We have a role requiring some inbound call handling, email handling, some occasional research. In your cover letter, state the minimum hours you seek and also the lowest you accept per hour.
  • Number of freelancers needed: 4
Skills: Technical Support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
**************** BEFORE YOU READ FURTHER: - Starting pay is $4.44 to $7.78 per hour, depending on experience and IT certifications. Bids above this will be rejected automatically. - No part time - You will be required to complete about 90 minutes of skills assessments after your first interview, if we move forward - Passion and love for customers and technology are more important than experience and knowledge - Your English must be impeccable. Accents are OK, as long as they do not impair the ability of a customer to understand you. **************** You need to: - Love technology - Love people and helping others - Be detail oriented - Be able to think critically about a problem - Have no fear when facing new problems - Be a great team player - Have a sense of accountability and responsibility for your work - Be interested in a long-term relationship with us What you'll do: - Help maintain our customers' 3,000 workstations and servers - Answer live calls from customers and assist them with technical problems - Work with Las Vegas teammates on complex issues - Receive constant training and help from our team, and never be alone - Help us document our processes and procedures
  • Number of freelancers needed: 4
Skills: Technical Support Call Handling Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Reply to Inquiries that come in from users of the mobile app. For example: - How do I use the app -- Refer them to the demo on our website (www.parkarr.com) - How come my points aren't updating? Keep track of the users that call in for this request on an excel spreadsheet and send daily reports to founder. - Technical issue troubleshooting
  • Number of freelancers needed: 2
Skills: Technical Support Content Writing Customer service Customer support
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