Top 50+ Managed Service Provider companies

Find a Managed Service Provider agency to get even the most complex work done fast.

Managed Service Provider image

Trusted by leading brands and startups

Browse top agencies

Explore 50+ Managed Service Provider Agencies on Upwork

YBZ Source Solutions Avatar

YBZ Source Solutions

Cavite, Philippines

We have been in sales, telemarketing, and phone-based business support for close to two decades. Long enough to know that scripts do not close deals. Conversations do. Over the years, we have worked with business owners across different industries, speaking directly with leads, customers, and decision makers. We handle outbound and inbound calls, follow-ups, lead nurturing, appointment setting, and customer retention. Not in a robotic way, but in a way that feels natural, respectful, and effective. We have seen trends come and go, tools change, and “new” sales strategies get recycled with new names. What has always worked is showing up, listening well, and following through consistently. That is what we do every day. We treat every client’s business like it is our own. Missed calls, cold leads, and forgotten follow ups are real lost revenue, and we take that seriously. Our role is to keep conversations alive, protect your pipeline, and turn opportunities into customers. Clients work with us because we are reliable, calm under pressure, and easy to work with. We do not need micromanagement, we do not disappear, and we do not hide behind excuses. If your business depends on strong communication and steady sales execution, this is what we are built for. And no, we did not learn this from a weekend course.

Read more
Phone Support
Virtual Assistance
Call Center Management
Managed Services
Lead Generation Strategy
B2B Lead Generation
Appointment Setting
Hourly rate $20.00 - $20.00
Agency size 2-10 workers
Member since Jan 5, 2026

Systems Edge Solutions

Addis Ababa, Ethiopia

Software Development Cloud & DevOps QA & Testing IT Support / Managed Services Dedicated Development Teams

Read more
Managed Services
QA Testing
DevOps
Software Architecture & Design
Hourly rate $20.00 - $20.00
Agency size 11-50 workers
Member since Dec 25, 2025
BlockSync Solutions Avatar

BlockSync Solutions

London, United Kingdom

BlockSync Solutions provides dedicated, managed remote administrators for UK block and leasehold management companies. We specialize in accurate, compliant, and efficient handling of day-to-day portfolio administration, allowing property managers to focus on higher-value work. Our services include: * Raising on-account and balancing service charge demands * Issuing Section 20 demands for major works * Processing and paying supplier invoices * Chasing arrears and setting up payment plans * Full data entry and logging on Blockman and other systems * Preparing year-end packs and budget summaries for accountants * Overflow support for January demand season and major works projects Rates: £25–£35/hour or £2,500–£4,000 fixed per portfolio/month All work is fully managed by the agency owner (UK property admin experience since 2024) — you have one point of contact and weekly progress reports. We offer a 1-week paid trial (50% upfront) so you can see the quality risk-free. Ready to get your portfolio in perfect sync? Message us for a free portfolio audit or to discuss your needs. Rates displayed in USD (platform requirement) – equivalent to £25–£35/hour based on current exchange. We bill UK clients at GBP rates where possible. 1-week paid trial at £25/hour equivalent.

Read more
Budget Management
Account Reconciliation
Bookkeeping
Team Management
Virtual Assistance
MRI Software
Managed Services
Hourly rate $37.00 - $37.00
Agency size 2-10 workers
Member since Dec 22, 2025
Syneria Technologies OPC Avatar

Syneria Technologies OPC

Taguig, Philippines

Syneria Technologies provides IT consulting, managed services, software development, and cybersecurity solutions for businesses seeking secure and scalable systems. We focus on clarity, reliability, and long-term value.

Read more
Enterprise Software Development
Cybersecurity Management
Managed Services
Software Development
Risk Assessment
Project Delivery
Backup & Migration
Hourly rate $45.00 - $45.00
Agency size 11-50 workers
Member since Dec 19, 2025
Quadrafort Technologies Avatar

Quadrafort Technologies

Noida, India

Quadrafort Technologies is a global digital transformation and engineering services company helping organizations design, build, modernize, and secure technology platforms at scale. We partner with startups, mid market companies, and enterprises to deliver cloud native applications, data platforms, AI enabled systems, enterprise CRM and ERP implementations, and secure digital ecosystems. Our approach combines senior consulting expertise with strong engineering execution, allowing us to move faster and deliver predictable outcomes. Our teams have deep experience across application development, cloud engineering, data and AI, enterprise platforms, DevOps, cybersecurity, and managed services. We work across industries including financial services, healthcare, manufacturing, retail, media, education, logistics, telecom, and public sector. What differentiates Quadrafort is our ability to bring architecture first thinking, strong governance, and hands on delivery together. We do not operate as a body shop. Engagements are led by senior architects and delivery leaders who stay involved from discovery through execution. Our services span the full lifecycle: • Strategy, advisory, and architecture • Product and application engineering • Cloud migration and modernization • Data platforms, analytics, and AI • Enterprise CRM and ERP programs • DevOps, quality engineering, and security • Ongoing managed services and optimization We work with flexible engagement models including project based delivery, dedicated teams, managed services, and build operate transfer. Our teams are trained to work in distributed, global delivery environments and collaborate seamlessly with client stakeholders. With delivery centers and presence across India, Canada, the United States, Middle East, and other regions, Quadrafort supports global clients with consistent quality, strong communication, and long term partnership mindset.

Read more
Web Development
Generative AI
CRM Software
Database Administration
Managed Services
Cybersecurity Tool
Solution Architecture
Hourly rate $15.00 - $50.00
Agency size 201-500 workers
Member since Dec 12, 2025

Katalism Cybersecurity

Dallas, United States

Katalism Cybersecurity is a Managed IT Services (MSP) and Cybersecurity provider specializing in remote IT support, network security, Microsoft 365 administration, Azure cloud services, and 24/7 threat monitoring. We help small and mid-sized businesses improve IT reliability, strengthen cybersecurity, and maintain a compliant technology environment. Our team supports Windows, Microsoft 365, Azure, Entra ID, 3CX, and advanced security platforms including EDR, MDR, SIEM, and Zero Trust architectures. We deliver end-to-end managed IT services, including desktop support, server management, patching, monitoring, and troubleshooting. For organizations needing cloud expertise, we manage Microsoft 365 tenants, secure identities, configure Azure Virtual Desktop (AVD), and implement MFA, Conditional Access, DLP, and email encryption. Our cybersecurity capabilities include endpoint protection, SOC monitoring, threat detection, ransomware prevention, vulnerability remediation, and incident response. Core IT & Cybersecurity Services: • Managed IT Services (MSP), help desk, remote support • Microsoft 365 management, migrations, identity and security configuration • Azure administration, AVD deployment, cloud architecture • EDR/MDR/XDR, SIEM monitoring, 24/7 threat detection • Network engineering: firewalls (Fortigate, SonicWall, Ubiquiti), VPN, Zero Trust • 3CX and VOIP PBX setup, SIP configuration, call flow design • Compliance-aligned solutions: HIPAA, FTC Safeguards, FINRA-oriented controls • Security assessments, hardening projects, malware cleanup, incident response Keywords & Technical Strengths: Windows Server, Active Directory, Entra ID, Intune, Conditional Access, MFA, SSO, Zero Trust Security, vulnerability scanning, endpoint management, patch automation, secure network design, WiFi deployment, VLANs, DHCP/DNS, DLP, email security, ransomware defense, cloud identity, SIEM configuration, remote workforce support, multi-site environments. Why Clients Choose Us: • Proven MSP and cybersecurity expertise with fast response times • Strong capabilities across Microsoft 365, Azure, and secure network architecture • 24/7 monitoring and advanced cybersecurity operations • Ability to manage entire IT environments or support project-based work • Experience supporting financial, medical, legal, and compliance-driven businesses • Clear communication, documentation, and predictable deliverables We provide complete IT and cybersecurity support for organizations needing dependable service, expert technical guidance, and strong protection from modern threats. Whether you require ongoing managed IT services, cloud support, network engineering, or cybersecurity expertise, Katalism Cybersecurity can help stabilize, secure, and optimize your environment.

Read more
Firewall
Technical Support
Cybersecurity Management
VoIP Administration
Microsoft Active Directory
Managed Services
Microsoft 365 Copilot
Hourly rate $63.00 - $200.00
Agency size 2-10 workers
Member since Dec 11, 2025
SOAR BPO SERVICES Avatar

SOAR BPO SERVICES

Davao City, Philippines

About Our Company Empowering businesses to grow through innovation, excellence, and trusted partnerships. SOAR BPO Services, helps businesses achieve their goals by optimizing processes, enhancing customer experiences, and driving measurable results. Our team is dedicated to delivering innovative solutions that empower businesses to grow, build strong relationships, and stay ahead in a competitive market. With a focus on professionalism, efficiency, and collaboration, we pride ourselves on being a reliable partner for businesses looking to streamline operations and achieve sustainable success. At SOAR BPO, we are committed to excellence and passionate about helping our clients thrive. We make an impact by empowering individuals, building connections, and helping businesses thrive. With each milestone, we show the world what we're capable of—because when we soar, everyone rises. On Gala Night 2024, we stood together, stronger than ever before. It was a night where SOAR BPO and Davao’s virtual assistant community made their voices heard. That night, we declared to the world, “We want the world to know that SOAR BPO truly exists. We exist!”

Read more
Visual Merchandising
Call Center Management
Campaign Management
Managed Services
Goods & Services Tax
Survey Question
Debt Collection
Hourly rate $25.00 - $25.00
Agency size 51-200 workers
Member since Dec 8, 2025
Consaltek Avatar

Consaltek

Islamabad, Pakistan

We are Consaltek, a full-service digital agency helping businesses grow with websites, branding, marketing, and managed back-office solutions. Our focus is on delivering professional, measurable results that help clients scale and succeed. What We Offer Website Development: Responsive, conversion-focused sites (WordPress, Shopify, Squarespace) with SEO fundamentals and maintenance. Digital Marketing & SEO: Google & Meta Ads, remarketing, content strategy, analytics, keyword research, local SEO. Branding & Creative: Logos, visual identity, brand voice, social & pitch deck templates. Email & Ads Management: High-ROI campaigns, automation flows, segmentation, A/B testing. Social Media Marketing: Content creation, scheduling, community management, influencer & paid social setup. Managed & Back-Office Services: Voice/non-voice support, payroll, workforce management, MIS dashboards, compliance, SOPs. Why Work With Us End-to-end solutions covering digital presence, marketing, and operations Structured workflows and clear communication Focused on real growth, not just deliverables Flexible, long-term support We help startups, SMEs, and established brands turn ideas into functional digital platforms, generate leads, and scale operations confidently. 📩 Message me to discuss your project or visit: consaltek.com

Read more
Email Support
Facebook Ads Manager
Managed Services
Website Optimization
SEO Setup & Configuration
Google Ads Account Management
Responsive Design
Hourly rate $25.00 - $25.00
Agency size 11-50 workers
Member since Nov 15, 2025

Dina sediqi

Istanbul, Turkey

I am Dina, a skilled data entry and typing specialist from Afghanistan . I can organize text and images in word or other documents and convert them to PDF . I work with high accuracy and commitment , always ensuring timely delivery.

Read more
Copy & Paste
Managed Services
Data Entry
Typing
Hourly rate $7.20 - $7.20
Minimum project size None
Member since Nov 11, 2025
Elevare Global Support Avatar

Elevare Global Support

Cagayan de Oro, Philippines

Elevare Global Support is a client-focused, result-driven outsourcing company that helps businesses scale with confidence and efficiency. Headquartered in the Philippines, we partner with organizations across the United States, Australia, the United Kingdom, and Singapore, delivering world-class support tailored to every client’s goals. Our services include Customer Service and Technical Support, Executive and Administrative Assistance, Human Resources and Recruitment, Marketing, and Project Management Support. What makes Elevare different is our commitment to quality from the ground up. Every agent completes our 4-Phase Training Program - covering culture, communication, tools, and nesting - ensuring they are fully prepared to represent your brand with excellence from day one. We take a hands-on, holistic approach - from recruitment and training to dedicated project management and quality assurance - to ensure every partnership is built on trust, performance, and measurable results.

Read more
Human Resource Management
HubSpot
Managed Services
Customer Acquisition
Zendesk
Zoho CRM
Project Delivery
Hourly rate $6.00 - $7.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Oct 20, 2025
Lumas Clouds Private Limited Avatar

Lumas Clouds Private Limited

Ahmedabad, India

I’m Nirav, Founder & CEO of Lumas Clouds Pvt. Ltd., specializing in AWS, Azure, GCP, Odoo ERP, and Sales Process & Business Analyst outsourcing. With 8+ years of experience, I help businesses design, migrate, and optimize cloud and ERP environments, streamline sales workflows, and implement data-driven strategies. I offer: ☁️ Cloud Consulting – AWS | Azure | GCP ⚙️ DevOps – Terraform, Docker, Kubernetes, CI/CD 💼 Odoo ERP – Implementation, customization, cloud hosting 📊 Sales & Business Analysis – Process optimization, requirements gathering, KPI tracking 🧠 App Development – Microservices & Serverless architectures 📉 Cost Optimization & Monitoring – ELK Stack, CloudWatch I’m AWS certified with strong expertise in multi-cloud, DevOps automation, Odoo deployments, and sales process outsourcing to drive business growth.

Read more
Managed Services
Azure Machine Learning
Amazon RDS
Odoo Development
Google Cloud Platform
Amazon Bedrock
AWS CodePipeline
Hourly rate $20.00 - $20.00
Agency size 11-50 workers
Member since Oct 14, 2025

TECHNETMARK PRIVATE LIMITED

Bengaluru, India

At Technetmark Private Limited, we help small and mid-sized businesses simplify their IT operations and move confidently to the cloud. As certified partners for Microsoft, Google, and Zoho, our team delivers reliable, secure, and scalable technology solutions tailored to your business needs. We specialize in end-to-end implementation, support, and management of cloud and IT services — ensuring your systems run smoothly and securely 24×7. 💼 Our Core Services ☁️ Microsoft 365 Support Setup, configuration, migration, and ongoing management for all Microsoft 365 services — including Exchange, Teams, OneDrive, and SharePoint. 📧 Google Workspace Solutions Complete deployment, email/domain configuration, data migration, and admin support for Google Workspace environments. 🔐 Cybersecurity Solutions Protect your business with advanced email security, endpoint protection, threat monitoring, and data privacy best practices. 💾 Cloud Backup & Data Protection Automated and secure cloud backup for critical files, emails, and systems — ensuring quick recovery from data loss or ransomware. 🧩 SaaS Implementation & Integration We implement and integrate leading SaaS tools (Microsoft 365, Google Workspace, Zoho, and others) to streamline your workflow and enhance productivity. 🧑‍💻 Managed IT Support & Helpdesk End-to-end IT support, proactive system monitoring, remote assistance, and issue resolution handled by certified professionals.

Read more
Technical Support
Cybersecurity Management
Managed Services
Microsoft 365 Copilot
Cloud Implementation
SaaS
Remote IT Management
Hourly rate $17.00 - $17.00
Member since Oct 12, 2025
Nimi Tech IT Avatar

Nimi Tech IT

Wendell, United States

If your business is losing time, money, or customers because of slow systems, outages, weak security, or bad IT support — NimiTech Digital fixes all of that FAST. We are a US-based IT support & cybersecurity agency trusted by small and mid-size businesses that need reliable technology, proactive monitoring, and expert helpdesk support. Our mission is simple: Keep your business running, protected, and profitable. ⭐ What We Do • Managed IT Support (24/7) • Cybersecurity Protection & Monitoring • Cloud Management (AWS, Azure, Red Hat, Google Cloud) • IT Helpdesk & Troubleshooting • System Optimization & Performance Upgrades • Network Setup, Security & Maintenance • Digital Transformation & Automation for Small Businesses ⭐ Why Clients Choose Us • 85% reduction in downtime within 30 days • Instant support — no waiting, no stress • Predictable monthly plans • Real humans + smart monitoring • Clear communication (no tech jargon) • Security-focused from day one ⭐ Who We Work With Small business owners, startups, admin teams, real estate offices, law firms, healthcare providers, trucking/logistics, e-commerce, consultants, and any business with 5–100 employees. We’re not just an IT service provider; we’re your partner in business growth.

Read more
Artificial Intelligence
Cloud Engineering
Managed Services
NIST Cybersecurity Framework
IT Compliance Audit
Digital Transformation
Machine Learning
Hourly rate $20.00 - $20.00
Agency size 11-50 workers
Member since Oct 3, 2025
NuFrame Consulting and Tech Services Avatar

NuFrame Consulting and Tech Services

San Rafael, Philippines

NuFrame Technologies is a dynamic team of Microsoft 365 Certified Experts dedicated to helping businesses unlock the full potential of their digital workplace. We specialize in delivering end-to-end Microsoft 365 solutions that empower organizations to work smarter, collaborate seamlessly, and achieve operational excellence. Our expertise spans across a wide range of services, including: - Microsoft 365 Implementation – Deploying tailored solutions that align with your business goals. - Migration Services – Seamless and secure migration from legacy systems to Microsoft 365. - Configuration & Optimization – Fine-tuning your environment for maximum performance and compliance. - Training & Adoption Programs – Equipping your teams with the knowledge and confidence to leverage Microsoft 365 effectively. - Ongoing Support & Managed Services – Ensuring your systems remain secure, updated, and optimized. Our Commitment At NuFrame Technologies, customer experience is at the heart of everything we do. We believe that technology should simplify, not complicate, your business operations. That’s why we provide a mature and strategic roadmap designed to maximize your Microsoft 365 investment—delivering measurable value, scalability, and long-term success. Why Choose Us? - Certified Expertise – Our team holds multiple Microsoft certifications, ensuring best-in-class solutions. - Integrity-Driven Approach – We prioritize transparency, trust, and ethical practices in every engagement. - Customer-Centric Solutions – Every project is tailored to your unique needs and business objectives. - Future-Ready Strategies – We help you stay ahead with innovative solutions that grow with your business.

Read more
Managed Services
Microsoft Teams
Microsoft 365 Copilot
Training & Development
Cloud Migration
Security Management
IT Consultation
Hourly rate $30.00 - $50.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Oct 1, 2025

Digi Tech Lab

Sydney, Australia

Welcome to Digi Tech Lab, your trusted partner in the world of digital solutions! We are a dynamic team of experts passionate about transforming businesses through cutting-edge technology and innovative digital strategies.

Read more
Web Development
Digital Marketing
Web Design
IT Service Management
Cloud Development
Cloud Management
Managed Services
Hourly rate $30.00 - $30.00
Agency size 11-50 workers
Member since Sep 24, 2025
OKIRE Avatar

OKIRE

Sheridan, United States

𝐅𝐚𝐜𝐢𝐧𝐠 𝐰𝐞𝐛 𝐝𝐞𝐯𝐞𝐥𝐨𝐩𝐦𝐞𝐧𝐭 𝐜𝐨𝐦𝐩𝐥𝐞𝐱𝐢𝐭𝐢𝐞𝐬? At OKIRE, we provide clarity and solutions. We understand the challenges businesses face in building and maintaining a strong online presence. 𝐎𝐮𝐫 𝐒𝐨𝐥𝐮𝐭𝐢𝐨𝐧: We offer expert fractional web development services, delivering the precise skills you need in Drupal, HubSpot, and Shopify, exactly when you need them. Our seamless API integrations ensure your systems work in harmony. 𝐃𝐫𝐢𝐯𝐞𝐧 𝐛𝐲 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 𝐚𝐧𝐝 𝐅𝐥𝐞𝐱𝐢𝐛𝐢𝐥𝐢𝐭𝐲: We are committed to providing high-quality web development that adapts to your unique requirements. Our white-label solutions further empower our partners to expand their service offerings. 𝐎𝐮𝐫 𝐆𝐨𝐚𝐥: To be your trusted partner in navigating the digital landscape, enabling your business to thrive.

Read more
Serverless Computing
HubSpot
Managed Services
Shopify
AWS Lambda
Data Migration
Web Application
Hourly rate $50.00 - $65.00
Minimum project size $1K+
Agency size 2-10 workers
Member since Sep 18, 2025
AuraKore IT Solutions Avatar

AuraKore IT Solutions

Austin, United States

AuraKore is a leading provider of custom IT solutions, empowering businesses to thrive in the digital age. We leverage partnerships with industry giants to deliver cutting-edge solutions tailored to your unique needs.

Read more
Artificial Intelligence
Virtual Desktop Infrastructure
Cybersecurity Management
Cloud Management
Virtualization
Managed Services
Google Cloud Platform
Hourly rate $50.00 - $150.00
Minimum project size $5K+
Agency size 11-50 workers
Member since Sep 15, 2025

MaXom

Muscat, Oman

Your trusted partner to help you delivering your needs for IT & Telecom Services Managed Services Operations Project Outsourcing Software Development Service IT Man Power System Integration IP Services

Read more
Dev & IT Project Management
Big Data
System Installation & Upgrades
Cloud Management
Managed Services
IT Project Management
ITIL
Hourly rate $60.00 - $60.00
Minimum project size $5K+
Agency size 11-50 workers
Member since Aug 22, 2025
Noir Ascend Avatar

Noir Ascend

Hoofddorp, Netherlands

Noir Ascend is a premium IT consultancy and digital solutions provider for small and medium-sized businesses. We help companies modernize their technology, secure their data, and scale with confidence. From cloud migrations and automation to ongoing IT management, we deliver secure, efficient, and future-ready solutions — always with a personal touch. Our expertise includes: • IT Consultancy & Support – Google Workspace, Microsoft 365, Cloudflare, and SMB IT infrastructure • Cloud & Migration Services – seamless data, email, and system migrations with zero downtime • Automation & Workflow Optimization – building efficient workflows with Microsoft 365, Google, and integrated apps • Email Deliverability & Security – SPF, DKIM, DMARC setup, domain reputation recovery, and inbox placement strategies • Device Management & Security (MDM) – centralized management of laptops, phones, and tablets for secure, remote-ready businesses • Managed IT Services (MSP) – proactive monitoring, maintenance, and reliable helpdesk services tailored to SMB needs • E-commerce Technology – technical setup and optimization for Shopify, Klaviyo, and related platforms At Noir Ascend, we believe IT should feel effortless and elegant. We combine technical expertise with a high-end, client-focused approach — because our mission is not only to solve problems, but to leave every client with peace of mind and a smile.

Read more
Google
IT Management
Managed Services
IT Infrastructure
Mobile Device Management
Shopify
Website
Hourly rate $90.00 - $90.00
Member since Aug 15, 2025
SWAQ IT CONSULTING Avatar

SWAQ IT CONSULTING

Sheridan, United States

SWAQ IT Consulting is a trusted IT services and consulting firm committed to delivering cutting-edge networking and security solutions tailored to modern business needs. With over 20 years of global expertise, we empower enterprises to scale, secure, and streamline their IT infrastructure. Headquartered in US, and serving clients across the globe, we offer end-to-end services—from network and data center design to 24/7 managed IT support. Our solutions are designed with precision, performance, and growth in mind. 🔹 Our Core Services Enterprise Network & Data Center Design SD-WAN & Remote Infrastructure Solutions Network Security & Firewall Solutions Cloud and Mobility Services 24/7 Network Monitoring & Managed Services IT Strategy, Training, and Technical Documentation We guide clients through every phase—from planning to implementation—ensuring seamless integration, optimal performance, and business continuity. 🔹 Why Choose SWAQ IT Consulting? ✅ 20+ Years of Global Experience ✅ Certified Experts in Cisco, Security, and Cloud ✅ Customized, Scalable Solutions ✅ Proactive Support & 24/7 Monitoring ✅ Trusted by SMEs and Enterprises Alike Website: www.swaqit.com Phone: +1 917 993 9728 Industry: IT Services and Consulting Company Size: 11–50 Employees Founded: 2020 Headquarters: 30 N Gould St, Ste R Sheridan, WY 82801

Read more
Network Administration
Network Architecture
Cisco Certified Internetwork Expert
Managed Services
IT Infrastructure
Cisco Certified Design Expert
Network Equipment
Hourly rate $60.00 - $200.00
Minimum project size None
Agency size 11-50 workers
Member since Jul 15, 2025

How to hire Managed Service Provider agencies on Upwork

Choose your category

Whatever you need, help is at hand

Browse the agencies

There are thousands to pick from

Invite an agency

Read the profiles and approach your favorite

Start a conversation

Explain your goals and get started

Frequently asked questions

What is the use of MSPs?

MSP stands for managed service provider. These teams engage IT, professionals, to work with a company to support its IT needs. With an MSP, organizations can outsource IT management services such as:
  • IT support to ensure systems run smoothly
  • Cybersecurity to address any vulnerabilities in a company's network
  • A help desk where users can report issues and get assistance
  • Implementation and management of cloud services using Microsoft Azure, Amazon Web Services (AWS) or other cloud solutions
Also, a managed IT services provider will often be proactive and suggest areas where firms can improve their IT strategy, technical support, and IT systems.

What are managed service provider companies?

A growing number of companies provide managed IT consulting services, offering a wide range of professional services to small businesses as well as large corporations.
Some of the biggest names in managed IT services include IBM and Cisco. Backed up by powerful data centers, these large MSPs offer the full range of IT solutions. Smaller MSPs may specialize in areas like e-commerce, healthcare, or financial services.

What are some examples of managed services?

A managed services company can take responsibility for all aspects of a company's IT services, working onsite or remotely. MSPs often collaborate closely with the IT staff in a company's IT department, developing and implementing strategies for software upgrades and other technology services. Some MSP services may reduce a company's reliance on in-house IT departments—automation solutions, for example, which automatically set up servers and other devices.

What are the benefits of using MSPs?

Some of the key benefits of an IT outsourcing business model include:
  • Access to cutting-edge cloud computing and IT infrastructure
  • Improved response time for worker and customer queries
  • Security services that improve firewalls, reduce the risk of downtime, and can help with disaster recovery to ensure business continuity
  • Access to tools and services that can accelerate a firm's digital transformation

How do managed service providers make money?

Many MSPs sell their services as a subscription, charging their clients a fixed monthly fee for an agreed range of services. Another option is to charge on a project-by-project basis, but this denies the MSP a consistent flow of monthly revenue.

How do I choose a managed service provider?

Even the best IT managed service providers can prove to be a poor fit for some companies, so think carefully about your needs before engaging an MSP. It's important that the MSP can work well with your in-house IT department and adapt to your evolving business needs. You can tap your network for recommendations of MSPs, or look through MSP company reviews right here on Upwork.
Schedule a call