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Job Title: Virtual Assistant (Part-Time with Full-Time Potential) Location: Remote (Must have VPN) Hours: 2 hours per day, Monday to Friday - must be within 9am EST-5pm EST (Toronto time zone). potential to go full-time – 40 hours per week after 3 months if a good match Job Description: We are seeking a reliable and detail-oriented Virtual Assistant to provide support with various administrative tasks related to the insurance industry. The ideal candidate will be fluent in English, have a VPN, and possess excellent communication and organizational skills. This position requires a self-motivated individual who can effectively manage multiple tasks and communicate with clients, insurance companies, and healthcare professionals. Key Responsibilities: - Read and interpret commission statements from insurance companies - Contact clients for follow-up and updates as necessary - Arrange underwriting requirements, including reaching out to doctors' offices in Canada - Coordinate and schedule necessary medical tests, such as bloodwork for the clients - Provide administrative support for various insurance-related tasks as needed - Maintain accurate and organized records of communications and actions taken Qualifications: - Fluent in English (written and spoken) - Must have access to a VPN - Strong communication skills and ability to interact professionally with clients and service providers - Excellent attention to detail and organizational skills - Ability to work independently and manage time efficiently - Previous experience in customer service or administrative roles is a plus Job Requirements: - Ability to work 2 hours per day, Monday to Friday - Access to a computer, internet connection, and a VPN Benefits: Training will be provided Opportunity for growth to a full-time role Flexible remote work environment If you are proactive, reliable, and ready to join our team, we’d love to hear from you!

Job Title: Online Customer Support Specialist Company: http://CallLoop.com Location: Remote Type: Freelance/Contract (with potential for full-time) Compensation: Competitive, based on experience About Us: We have big goals for our platform Call Loop, to become... The top multi-channel messaging platform enabling your teams to effectively reach your customers. However, to get "there", we need your help. As the Customer Support Agent (Compliance Department), you'll be engaging, connecting, and helping our customers through online chat, video chats (Loom or Zoom), phone, and other communication channels to solve their issues. Whether it's showing customers how the software works, creating Loom video demonstrations on how to integrate, or diving into the nitty gritty billing issue, you'll have the autonomy to support our customers from anywhere. What You’ll Do: On the support side (Primary Focus), you’ll be doing things like… Helping customers and potential customers on LIVE Chat (we use Intercom) Figuring out the “problem” the customer is having with our software. ("My text didn’t get sent, what happened?") Relaying bugs to our development team to get taken care of (we use Jira) Creating user stories around customers wants, needs, issues (use Canny for this) Responding to email tickets Create systems for tracking bugs, feature requests, and better ways to improve our support process and channel Create, edit, and continuously update our knoweldge-base so our customers don’t have to bother you on how to do the simple things. Create videos and animated gif's that show people how to DO things (people love walk-throughs) Communicate with customers via phone call or SMS (we use Salesmessage.com) Handle Stripe accounts, including managing chargeback disputes, resolving failed transactions, and assisting with customer account issues. Escalate unresolved technical issues via Jira and collaborate with internal teams using Slack and Confluence. Assist with sales operations by responding to online chat inquiries, qualifying new leads with online chat, and scheduling demonstrations with online chat. Process Creation: Design and document clear workflows for customer support, especially for http://Intercom.com , Twilio, and Stripe. Create and curate saved responses to customers. Who You Are: We’re looking for a detail-oriented and proactive individual who thrives in a dynamic and collaborative environment. Must-Have Skills and Experience: Here’s a taste of some of the things we require for you to be successful in this role... EXCELLENT Writing Skills. 3+ years experience in as Customer Support agent Previous experience working for a SaaS software company Experience using similar tools like Intercom, HubSpot, etc. Comfortable holding Product centric conversations with customers Ability to work independently while managing multiple projects simultaneously Be Great to-Have Skills and Experience: Proficiency in http://Intercom.com , http://Twilio.com , http://Salesmessage.com , http://Slack.com , Jira/Confluence (http://Atlassian.net ), Google Workplace, http://Stripe.com , and HubSpot. Experience resolving chargebacks, handling failed transactions, and managing customer accounts in Stripe. Strong skills in creating training workflows and onboarding processes for software tools. Exceptional written English communication skills, with a strong emphasis on clarity and professionalism. Strong verbal English skills for effective collaboration and customer interaction. Preferred Qualifications: Previous experience in customer support or technical support roles, especially with Twilio, Stripe, and HubSpot. Background in sales support, including lead qualification. A proactive problem-solver with excellent attention to detail and organizational skills. What We Offer: A fully remote work environment. Competitive pay based on experience and qualifications. Opportunities for professional growth and skill development. A collaborative team environment where your contributions are valued. How to Apply: Please submit your application with the following: A resume highlighting your relevant experience. A cover letter explaining why you’re the perfect fit for this role, with examples of your experience using any of the software named above. Provide your availability in the Eastern Time Zone along with your desired hourly rate. Join the CallLoop.com team to deliver outstanding support and sales assistance while working with cutting-edge communication and software tools! To be considered for the job, please include the word "Human" in your reply to the job post.

Hi, We are looking for a skilled Software Product Manager professional to join our team and assist in product management of a brand new SaaS application that we are planning to develop. This is a part-time role and does not require a full-time (40-hour week) commitment, which is why the position is paid on an hourly basis. Responsibilities: 1. Strategic Planning - Develop a clear product vision and strategy aligned with business goals. - Ensure the product addresses customer needs and market demands. - Conduct competitive analysis, customer research, and market trend studies. - Identify market opportunities and gaps. - Create and maintain a product roadmap outlining deliverables, timelines, and priorities. - Communicate the roadmap to stakeholders. 2. Cross-Functional Coordination: - Collaborate with engineering, design, marketing, sales, and support teams. - Act as a bridge between technical teams and business stakeholders. 3. Stakeholder Communication: - Provide regular updates to executives and stakeholders on progress and challenges. 4. Product Development Oversight - Oversee testing, QA, and user acceptance before deployment. - Work closely with developers to ensure product requirements are implemented correctly. 5. Customer and Market Engagement - Gather and analyze feedback to improve the product. - Conduct user interviews, surveys, and focus groups. - Monitor and analyze product performance. IMPORTANT: To pre-screen your skills, please: 1. Shortly Describe any product you oversight as a Product Manager with the most similar to the requirement above set of responsibilities 2. IN 5 bullet points describe your responsibilities on that product 3. Provide URL to the product We look forward to your application!

Job Overview: As a customer service representative, you will play a crucial role in ensuring the smooth running of our office operations. You will assist with various administrative tasks, customer interactions, and support our cleaning team to enhance overall efficiency. Key Responsibilities: Customer Service: - Answer phone calls and respond to inquiries about services, pricing, and scheduling. - Provide excellent customer service and support to clients before, during, and after service. - Coordinate with cleaning staff to ensure timely service delivery. Administrative Support: - Maintain and update customer records and files. - Process invoices and payments, ensuring accuracy and timely billing. *Communication: - Draft and send correspondence, including emails and newsletters to clients. - Act as a point of contact for customer complaints and feedback. Office Management: - Keep the office organized and tidy, ensuring a professional environment. - Assist in the development of office procedures and protocols. Qualifications: - Proven experience in an administrative role, preferably in service-based industries. - Strong organizational skills and attention to detail. - Excellent verbal and written communication skills. - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and experience with scheduling software. - Ability to multitask and prioritize tasks effectively. - Positive attitude and a commitment to customer satisfaction. Pay: $6.00 - $8.00 per hour Expected hours: 40 per week Job Type: Full-Time

My instagram is asking for the two factors auth codes and I recently changed phone and I can't get into my business Instagram account, I have emailed them, I have my business in Facebook and messaged them as well and I can't still log into my account. I still have the same email and phone number associated to my business account. I have requested the option to get help with two friends and still can't the codes to be sent to my email.

Hello! We are looking to migrate a Google workplace account with five users to another Google Workplace account. Please provide an estimate for time and cost, and let me know if any other info would be helpful. Thanks!

We are looking for experienced representatives to handle cold calling, schedule appointments, and manage customer relationships in a professional and efficient manner. The ideal candidate should be confident in making outbound calls, possess excellent communication skills, and have the ability to engage potential clients while maintaining a high level of professionalism. Attention to detail and organizational skills are essential to ensure smooth scheduling and effective follow-ups

Full job description Job Overview: REMOTE/VIRTUAL ASSISTANT You must be a rockstar at Microsoft Excel and know or have sufficient experience in Amazon, Shopify and Walmart online platforms. Please do not say you are a quick learner, we are looking for an experienced person. We are seeking a skilled E-Commerce Amazon FBA Sales and Walmart.com person to manage our Amazon sales channel, Shopify platform, and Walmart sales channel. This individual will be responsible for achieving sales & profit goals, managing Product Launch, Product Promotion, FBA Inventory, Keyword Optimization and Ranking, Listing and PPC optimization, managing CRM, and working closely with the team to execute the company's overall sales and marketing plan. Additionally, this candidate should be experienced in online research, data collection and customer service. Duties: Amazon and Walmart Achieve sales and profit Goal Achieve traffic and conversion Rate Goal Manage all sales-related daily tasks on Amazon Seller Central Plan and execute product launching strategy for all new products Optimize new and existing Amazon Listings: copywriting, keyword, title, bullet points, A+ EBC, other backend details, product descriptions; work with designers on pictures and videos optimization Manage & Optimize PPC campaigns to increase traffic, keyword ranking, click through rate, conversion rate Manage FBA inventory and provide accurate sales forecasting Coordinate with other teammates to complete sales & marketing tasks Help to identify, analyze new product opportunity Prepare sales report Perform other tasks required by company Duties: Shopify Develop and maintain high-performance Shopify stores, ensuring a seamless user experience across desktop, Android, and iOS. Collaborate with internal designers and developers to translate mockups and UI/UX requirements into functional themes. Utilize Shopify's specific theme development features and best practices to ensure optimal user experience and store performance. Design, develop, test, and deploy features (either independently or with your development team) that meet client requirements and industry best practices. Integrate third-party apps and plugins to extend Shopify's functionality and enhance store features. Integrate Shopify with our internal systems such as ERPs, customer support systems, sales tax providers, etc Review code written by team members, providing constructive feedback and ensuring adherence to coding standards. Manage the codebase using Git, including reviewing Git pushes, merging branches, and resolving conflicts, knowledge of Git Actions Create production builds of themes for internal review and testing. Troubleshoot theme-related issues and identify solutions to improve theme performance. Stay up to date on the latest Shopify theme development features and best practices Qualifications, Skills and Knowledge: At least 2 years management/operation experience on Amazon Seller Central, Walmart, Shopify Proficiency in Amazon analytics tools and performance metrics. Proven track record in managing and optimizing Amazon PPC campaigns. Experienced in Amazon seller tools Proficiency in Microsoft Office applications, especially Excel ( You must be able to build formulas and custom sheets) Please do not apply if you are not a Excel Rockstar Experience with data collection and entry Ability to work with computerized systems efficiently Strong clerical and organizational skills Attention to detail and accuracy in data entry tasks Bachelor's degree and experience working remotely preferred Available daily (Mon-Fri) 9:00 AM to 5:00 PM PST and able to dedicate at 40 hours/week Experience in an administrative support role If you have a passion for organizing information, excel at clerical tasks, and enjoy working with data, we would love to have you join our team. Job Type: Full-time Pay: $5-7 per hour Expected hours: 40 per week Schedule: Monday to Friday 9:00 AM to 5:00 PM PST Application Question(s): Please tell us your history working with online platforms like Ebay, Amazon and Walmart Please tell us your history working with Shopify platform Please tell us how far you have taken the Microsoft Excel program before. Can you build excel formulas? If so, explain what that means. Work Location: Remote/Work From Home WFH Requirements: In-home office setup including Mac, Laptop, or PC Computer including webcam, with minimum 1.0ghz dual-core processor, 8gb, and the most recent version of MS Office installed (all programs; Word, Excel, Outlook, PowerPoint); A fast and reliable internet connection at least 50mbps and backup in case of connection issues Smartphone with email capabilities Designated professional, quiet space Electricity backup in case of power outage

Project Overview: We are looking for a skilled developer to assist in creating a lead magnet for an astrology business. The project involves building a user interface, integrating it with an API, and setting up email automation. The primary focus of this project will be developing the Astrological API in an AWS serverless environment, utilizing AWS Lambda and API Gateway. You will collaborate with an experienced developer who has built astrological calculators before and will provide guidance, examples, and a partially reusable calculator (with significant modifications). Knowledge of astrology is not required, as guidance will be provided on the business logic and implementation of the astrological calculator. Project Details: User Interface (UI): - Develop the UI for the lead magnet, which will collect user birth information (date, time, location). - The UI will most likely be built on a new page in an existing Wix website or as a custom web application hosted on a subdomain. The approach will be determined during the project planning phase. Custom API Integration: - The API (built using AWS serverless architecture) will process the birth information to calculate astrological aspects. - A reference dataset of astrological aspects will be provided to support the calculations. Email Automation: - Integrate with Mailchimp to send professional, personalized emails containing the calculated astrology insights. - Ensure the emails include links to relevant astrology aspects and maintain a polished design. Collaboration: You will collaborate with a lead developer who has experience building astrological calculators. This developer will provide technical guidance and examples from an existing calculator that can be repurposed. Requirements: - Expertise in API development in NodeJS - Profiency in AWS serverless technologies (API Gateway, Lambda, DynamoDB). - Experience in front-end development (Wix expertise preferred, JavaScript expertise required). - Familiarity with Mailchimp for email automation and template creation. - Ability to work with datasets and APIs for astrological calculations. - Strong collaboration skills to work with a technical project lead to build the astrological calculator using open-source libraries. Deliverables: - Fully functional UI for collecting birth information. - Integrated API for processing data and generating astrological aspects. - Automated, professional email delivery system via Mailchimp.

Job Title: Virtual Assistant for Affiliate Marketing Programs Job Type: Part-Time (Minimum 3 hours/week) Location: Remote About Us: We are a growing blog and social media marketing platform focused on self-care, nutrition, wellness, and financial literacy. Our mission is to provide valuable insights to our audience while partnering with trusted affiliate programs to recommend quality products. Job Description: We are seeking a proactive and detail-oriented Virtual Assistant to help us sign up for affiliate marketing programs and manage related administrative tasks. This role is ideal for someone with experience in online marketing, affiliate programs, and digital organization tools. Key Responsibilities: Research and identify affiliate marketing programs relevant to our niche (e.g., health, wellness, financial products). Complete and submit applications for affiliate programs on our behalf. Maintain accurate records of applications, approvals, and program details. Communicate with affiliate program support teams if necessary. Provide updates on progress during scheduled check-ins. Qualifications: Experience with affiliate marketing or similar tasks (preferred). Strong organizational and communication skills. Proficiency with tools like Google Sheets or Excel. Ability to work independently and meet deadlines. Familiarity with platforms like Amazon Associates, ShareASale, and CJ Affiliate (preferred but not required). Hours & Compensation: Minimum 3 hours per week to start, with the possibility of increased hours based on performance and needs. Competitive hourly rate (to be discussed during the hiring process). How to Apply: Send your resume and a brief cover letter outlining your experience with affiliate marketing or relevant tasks to [Your Email Address]. Please include “Affiliate Marketing VA Application” in the subject line. We look forward to hearing from you!