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🏆 Top-Rated Automation & AI Expert | Project Management | Data Analytics | 250+ Projects Delivered 🚀 10+ Years of Experience Building Scalable Business Systems, CRM Automation, Workflow Automation, Marketing Automation and Project Management Workflows 𝐈 𝐡𝐞𝐥𝐩 𝐚𝐠𝐞𝐧𝐜𝐢𝐞𝐬, 𝐬𝐭𝐚𝐫𝐭𝐮𝐩𝐬, 𝐜𝐨𝐚𝐜𝐡𝐞𝐬, 𝐚𝐧𝐝 𝐠𝐫𝐨𝐰𝐢𝐧𝐠 𝐛𝐮𝐬𝐢𝐧𝐞𝐬𝐬𝐞𝐬 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐬, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 𝐫𝐞𝐩𝐞𝐭𝐢𝐭𝐢𝐯𝐞 𝐭𝐚𝐬𝐤𝐬, 𝐚𝐧𝐝 𝐛𝐮𝐢𝐥𝐝 𝐬𝐜𝐚𝐥𝐚𝐛𝐥𝐞 𝐬𝐲𝐬𝐭𝐞𝐦𝐬 𝐭𝐡𝐚𝐭 𝐢𝐧𝐜𝐫𝐞𝐚𝐬𝐞 𝐩𝐫𝐨𝐝𝐮𝐜𝐭𝐢𝐯𝐢𝐭𝐲, 𝐢𝐦𝐩𝐫𝐨𝐯𝐞 𝐯𝐢𝐬𝐢𝐛𝐢𝐥𝐢𝐭𝐲, 𝐚𝐧𝐝 𝐚𝐜𝐜𝐞𝐥𝐞𝐫𝐚𝐭𝐞 𝐠𝐫𝐨𝐰𝐭𝐡. Whether you're struggling with disconnected tools, inefficient workflows, poor team collaboration, or manual processes, I design and implement automation-driven systems that help your business run efficiently without adding operational overhead. ⚙️ 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞 & 𝐓𝐞𝐜𝐡𝐧𝐨𝐥𝐨𝐠𝐲 𝐒𝐭𝐚𝐜𝐤 Project Management Platforms ✔ ClickUp Expert ✔ Monday Expert ✔ Asana ✔ Notion ✔ Jira Automation & Integrations ✔ Zapier ✔ Make ✔ n8n ✔ GoHighLevel (GHL) ✔ API Integrations ✔ Webhooks & Custom Automations CRM & Business Systems ✔ HubSpot ✔ GoHighLevel ✔ Pipedrive ✔ Zoho CRM ✔ Lead & Client Management Systems ⚠𝐂𝐨𝐦𝐦𝐨𝐧 𝐂𝐡𝐚𝐥𝐥𝐞𝐧𝐠𝐞𝐬 𝐈 𝐒𝐨𝐥𝐯𝐞 ◾ Manual processes consume valuable time ◾ Disconnected tools and fragmented workflows ◾ Missed deadlines and lack of project visibility ◾ Poor team accountability and collaboration ◾ Inefficient client onboarding and follow-up processes ◾ CRM systems that are underutilized or poorly configured 𝐖𝐡𝐚𝐭 𝐘𝐨𝐮 𝐆𝐞𝐭 ✅ Save 20+ hours per week through automation ✅ Reduce manual work by up to 90% ✅ Improve team productivity and accountability ✅ Deliver projects up to 35% faster ✅ Streamline client onboarding and project delivery ✅ Gain real-time visibility into projects, operations, and team performance ✅ Build scalable systems that support long-term growth 𝐏𝐫𝐨𝐯𝐞𝐧 𝐑𝐞𝐬𝐮𝐥𝐭𝐬 📈 Implemented AI-powered workflow automation for operations, onboarding, and project delivery 📈 Built CRM automation systems that improved lead management and client retention 📈 Designed end-to-end marketing automation funnels and sales workflows 📈 Migrated and optimized project management systems for 10+ companies 📈 Reduced operational bottlenecks through workflow redesign and process automation 𝐂𝐨𝐫𝐞 𝐒𝐞𝐫𝐯𝐢𝐜𝐞𝐬 ◾ Project Management System Setup & Optimization ◾ ClickUp Workspace Design & Automation ◾ Monday com Workflow Development ◾ CRM Implementation & Automation ◾ Marketing Automation & Lead Nurturing Systems ◾ Business Process Mapping & SOP Development ◾ AI-Powered Workflow Automation ◾ Cross-Platform Integrations & API Connections ◾ Team Collaboration & Operational Efficiency Consulting Your business doesn't need more tools; it needs the right systems, workflows, and automation strategy to maximize productivity and scale efficiently. 𝐋𝐞𝐭'𝐬 𝐛𝐮𝐢𝐥𝐝 𝐚 𝐬𝐭𝐫𝐞𝐚𝐦𝐥𝐢𝐧𝐞𝐝, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞𝐝 𝐨𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧 𝐭𝐡𝐚𝐭 𝐬𝐚𝐯𝐞𝐬 𝐭𝐢𝐦𝐞, 𝐢𝐦𝐩𝐫𝐨𝐯𝐞𝐬 𝐞𝐱𝐞𝐜𝐮𝐭𝐢𝐨𝐧, 𝐚𝐧𝐝 𝐡𝐞𝐥𝐩𝐬 𝐲𝐨𝐮𝐫 𝐭𝐞𝐚𝐦 𝐟𝐨𝐜𝐮𝐬 𝐨𝐧 𝐡𝐢𝐠𝐡-𝐢𝐦𝐩𝐚𝐜𝐭 𝐰𝐨𝐫𝐤. 📩 Send me a message to discuss your goals and receive a strategy for optimizing your workflows, project management systems, and business operations.

I have helped businesses shipped and launched products; managed projects, delivered on time, within scope, and aligned with business goals. I can help you do the same Combining Product Management and Project Management expertise, I bridge the gap between strategy and execution. I work with founders, stakeholders, designers, developers, and business teams to define product vision, prioritise features, manage delivery, and drive measurable outcomes. My experience spans B2B, B2C, eCommerce, EdTech, and iGaming products, where I have led initiatives from discovery and planning through development, launch, and optimisation. What I can help you with: ✓ Product Strategy & Product Discovery ✓ Product Development & Execution ✓ MVP Planning & Validation ✓ User Experience & Testing ✓ Agile Project Management (Scrum & Kanban) ✓ Sprint Planning & Backlog Management ✓ Cross-Functional Team Leadership ✓ Stakeholder & Vendor Management ✓ Risk Management & Project Delivery ✓ Process Improvement & Workflow Optimization ✓ Product Launch & Go-to-Market Coordination Whether you need someone to define product direction, manage a development team, coordinate complex projects, or oversee the entire product lifecycle, I bring a structured, results-driven approach that keeps teams aligned and projects moving forward. My goal is simple: build the right product, deliver it efficiently, and create measurable business value. Let's discuss how I can help move your product or project forward.

⭐ Expert-Vetted | Top Rated Plus | Top 1% on Upwork | 100% Job Success Score I help organisations regain control of complex digital programmes that are behind schedule, poorly structured, or losing stakeholder confidence. I’m a Senior Agile Project Manager with 12+ years of experience delivering large-scale digital transformation and technology programmes across SaaS, eCommerce, fintech, and enterprise environments. I hold an MSc in Strategic Project Management (Distinction, University of Edinburgh) and an MBA (Distinction, Cardiff University), combining academic rigour with hands-on delivery leadership. My focus is simple: bring structure, predictability, and visibility to delivery so teams can execute and stakeholders can trust outcomes again. What I deliver: • End-to-end Agile delivery (Scrum, Kanban, SAFe, hybrid models tailored to context) • Headless eCommerce & platform transformation (Shopify, BigCommerce, Strapi, Salesforce ecosystems) • Jira implementation, workflow design, automation, and Agile governance adoption • PMO setup and portfolio reporting using MS Project Online, Power BI, and Smartsheet • Executive stakeholder management with clear, structured communication • Digital service transformation focused on measurable operational and SLA improvements Recent impact: • Led headless B2B eCommerce transformation at Enotria & Coe (10,000+ customers), improving order processing speed by 50% and implementing scalable Jira governance • Delivered enterprise Salesforce transformation (SFCC, SFMC, SFSC) at Rutland Cycling, managing end-to-end delivery across C-suite and vendors • Reduced support ticket volume by 30% at Thatcham Research through Jira Service Management and self-service design • Built portfolio-level reporting frameworks (MS Project Online + Power BI) for BPM/Caravel, improving executive visibility and decision-making Tools & platforms: Jira (Software, JSM, JWM) • Confluence • MS Project Online (PWA) • Power BI • Salesforce Suite • Smartsheet Control Center • ClickUp • Notion • Monday • Miro • Figma Who I work best with: I typically work with founders, CTOs, and leadership teams who need senior delivery ownership without hiring a full-time PMO. I also support organisations mid-transformation who need structure, accountability, and clear reporting across teams and stakeholders. UK-based and available for short-term recovery work or long-term programme leadership.

Hi! I’m a Certified Agile Project Manager, Scrum Master (PSM I), Product Owner (PSPO I), and ISTQB-Certified QA Professional with 13 years of experience leading Agile software development projects across SaaS, eCommerce, retail, EdTech, AI, and creative agencies. Why do clients hire me? - Top-Rated Upwork Freelancer with 100% Job Success - Agile/Scrum implementation expert for startups and scaling teams - Hands-on experience with user stories, sprint planning, backlog grooming, and UAT testing - Tools: Jira, Trello, ClickUp, Asana, Notion, TestRail, Miro, Confluence etc. - Expert in cross-functional remote team collaboration and Agile ceremonies - Skilled in both manual testing and QA oversight within Agile environments Services I offer: Agile Project Management - Scrum ceremonies, sprint execution, and velocity tracking - Agile coaching and team productivity improvement - Milestone tracking, project planning, and risk mitigation Scrum Master - Backlog prioritization, story refinement, and acceptance criteria creation - Managing roadmaps, MVP definitions, and sprint goals - Coordinating between developers, designers, QA, and clients QA & Testing Support - Manual testing, regression testing, and test case development - ISTQB-certified QA processes and UAT execution - Coordination between QA, development, and product teams - Familiar with Agile test planning and defect management Certifications & Education: - Leadership & Conflict Resolution – University of Cambridge - Professional Scrum Product Owner (PSPO I) – Scrum.org - Professional Scrum Master (PSM I) – Scrum.org - ISTQB Certified Tester (Foundation Level) - Master’s in Project Management - SZABIST Industries I serve: - SaaS Platforms & Digital Products - eCommerce & Retail Technology - AI-Powered Solutions & Startups - Creative & Design Agencies - Edtech Solutions If you're looking for a hybrid Agile expert who can own your project delivery, manage quality assurance, and align teams for success, I’d love to help. Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot

𝐃𝐢𝐠𝐢𝐭𝐚𝐥 𝐩𝐫𝐨𝐝𝐮𝐜𝐭 𝐭𝐞𝐚𝐦𝐬 𝐈’𝐯𝐞 𝐦𝐚𝐧𝐚𝐠𝐞𝐝 𝐬𝐡𝐢𝐩 𝐨𝐧 𝐭𝐢𝐦𝐞 𝐛𝐞𝐜𝐚𝐮𝐬𝐞 𝐫𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬 𝐚𝐫𝐞 𝐜𝐥𝐞𝐚𝐫 𝐛𝐞𝐟𝐨𝐫𝐞 𝐚 𝐬𝐢𝐧𝐠𝐥𝐞 𝐥𝐢𝐧𝐞 𝐨𝐟 𝐜𝐨𝐝𝐞 𝐠𝐞𝐭𝐬 𝐰𝐫𝐢𝐭𝐭𝐞𝐧. 8+ years running Agile and Scrum delivery across SaaS, web, and app builds from discovery to go-live. 𝐌𝐲 𝐫𝐞𝐜𝐞𝐧𝐭 𝐰𝐢𝐧𝐬: built an 𝐇𝐑 𝐩𝐨𝐫𝐭𝐚𝐥 now used by 5+ companies and 200+ active users. Led an 𝐋𝐌𝐒 𝐢𝐦𝐩𝐥𝐞𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 that improved operational efficiency and user adoption across the full team. Delivered a 𝐫𝐞𝐩𝐨𝐫𝐭𝐢𝐧𝐠 𝐝𝐚𝐬𝐡𝐛𝐨𝐚𝐫𝐝 with strong first month team adoption. Took 2 new products from concept to market as Operations Manager. 𝐖𝐡𝐚𝐭 𝐈 𝐝𝐨: Sprint planning, backlog grooming, daily standups and retrospectives. User stories, acceptance criteria, 𝐁𝐑𝐃, 𝐏𝐑𝐃, 𝐒𝐑𝐒 and test plans. 𝐒𝐭𝐚𝐤𝐞𝐡𝐨𝐥𝐝𝐞𝐫 𝐜𝐨𝐦𝐦𝐮𝐧𝐢𝐜𝐚𝐭𝐢𝐨𝐧, risk and change management, delivery tracking. Roadmaps, milestones, UAT coordination and status reporting. 𝐒𝐎𝐏 𝐰𝐫𝐢𝐭𝐢𝐧𝐠, process standardisation and workflow design. 𝐓𝐨𝐨𝐥𝐬 𝐈 𝐰𝐨𝐫𝐤 𝐢𝐧: Jira, ClickUp, Asana, Trello, Monday, Notion, Confluence, Airtable, Lucidchart, Miro, Figma, MS Project, Excel. I work with founders, product teams, and agencies who need a Project Manager that can step in fast, get up to speed without hand holding, and keep the project moving. Send a message with a brief overview of your project, timeline, and tools you're using. 𝐂𝐨𝐫𝐞 𝐒𝐤𝐢𝐥𝐥𝐬: 1. Project Management 2. Agile Project Management 3. Product Management 4. Business Analysis 5. Scrum 6. Jira 7. Requirements Analysis 8. ClickUp 9. Stakeholder Management 10. Sprint Planning 11. SOP Development 12. Process Improvement 13. UAT 14. Confluence 15. Operations Management 𝐒𝐞𝐧𝐝 𝐚𝐧 𝐢𝐧𝐯𝐢𝐭𝐞 𝐨𝐫 𝐦𝐞𝐬𝐬𝐚𝐠𝐞 𝐰𝐢𝐭𝐡 𝐚 𝐛𝐫𝐢𝐞𝐟 𝐨𝐯𝐞𝐫𝐯𝐢𝐞𝐰 𝐨𝐟 𝐲𝐨𝐮𝐫 𝐩𝐫𝐨𝐣𝐞𝐜𝐭, 𝐭𝐢𝐦𝐞𝐥𝐢𝐧𝐞, 𝐚𝐧𝐝 𝐭𝐨𝐨𝐥𝐬 𝐲𝐨𝐮’𝐫𝐞 𝐮𝐬𝐢𝐧𝐠, 𝐚𝐧𝐝 𝐈’𝐥𝐥 𝐥𝐞𝐭 𝐲𝐨𝐮 𝐤𝐧𝐨𝐰 𝐡𝐨𝐰 𝐈 𝐜𝐚𝐧 𝐡𝐞𝐥𝐩 𝐤𝐞𝐞𝐩 𝐞𝐯𝐞𝐫𝐲𝐭𝐡𝐢𝐧𝐠 𝐨𝐧 𝐭𝐫𝐚𝐜𝐤.

10+ YEARS EXPERIENCE | FORTUNE 500 TO STARTUPS I am a seasoned IT Project Manager and Business Analyst with extensive experience leading Agile software projects, driving business transformation, and leveraging AI and cloud technologies to optimise operations. I have worked with leading consultancies, financial institutions, and SMEs, successfully delivering complex technology solutions that enhance efficiency and align with strategic goals. I specialise in analysing business processes, identifying inefficiencies, and implementing cutting-edge technology solutions. My expertise spans project planning, risk management, stakeholder engagement, and the integration of AI-driven automation. I have helped businesses embrace digital transformation, optimise workflows, and adopt cloud technologies (AWS, Azure) to improve scalability and performance. I have a strong background in Agile methodologies (Scrum, SAFe, Kanban) and have successfully led end-to-end technology implementations, software development projects, and cloud migration initiatives. As a certified Scrum Master, PMP, and APM Project Manager, I excel in stakeholder collaboration, cross-functional leadership, and ensuring seamless project execution while maintaining compliance and quality standards. I hold a Bachelor’s degree in Computing & Business and a Master’s in Technology Management, with specialised modules in Project Management, Innovation Strategy, and Systems Thinking. I am committed to continuous learning and staying at the forefront of AI, cloud adoption, and emerging technologies to drive business growth and innovation.