Hire the Best Scrum Masters
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You're here because you need change. Jira isn’t giving you the visibility or confidence you expected, and you need someone who can turn that uncertainty into a system you can actually rely on. The common pitfalls I see usually look something like this: - Work is difficult to track across teams - Ownership isn’t always clear - Workflows don’t reflect how things actually move - Reporting doesn’t match reality - Too much time is spent managing tickets instead of delivering Don’t get me wrong, I’m not saying if you have all of these you’re doomed. But it’s usually a sign that your Jira setup needs reshaping. That’s where I come in. I’ve spent the last 4.5 years working as a Scrum Master, Agile Delivery Lead, and Jira specialist at Accenture, supporting enterprise teams in high-pressure environments to get the most out of how they deliver. That experience has given me a clear understanding. It’s not just about configuring Jira, it’s about making sure delivery actually works across teams, stakeholders, and timelines. My approach is delivery-led, not ceremony-led. I use Agile practices to improve flow, clarity, and ownership, not as rules to follow blindly. The goal is to help teams understand their work, manage it confidently, and become more self-managing over time. Here’s what I’ve done: ⚙️ Designed and implemented Jira workflows aligned to real delivery processes across multiple teams, improving flow, reducing bottlenecks, and supporting more predictable delivery 📊 Built dashboards that gave leadership clear visibility of progress, risks, and sprint health, helping restore confidence in reporting and decision-making 🐞 Created a defect management process that was adopted across the wider organisation, improving quality, reducing rework, and supporting more stable releases 🚀 Led delivery across projects exceeding £2M in value, ensuring Jira and ways of working held up under pressure in fast-paced Agile environments 🔄 Delivered 100+ releases across enterprise environments, helping teams maintain consistency, improve release confidence, and manage change effectively 🤝 Coached 100+ individuals and supported ways of working across 400+ colleagues, improving Agile maturity, team alignment, and overall delivery performance At its best, this approach has supported teams in delivering 20+ releases of shippable product, contributing to £20M+ in business value. What this has meant in practice: 👁️ Clear visibility of work across teams and stakeholders 📈 More predictable delivery with better control of releases 🤝 Stronger alignment between teams, leadership, and priorities ⏱️ Less time spent managing Jira, more time focused on delivery 📊 Reporting that leadership can actually trust 🚀 A setup that continues to work as teams grow and scale Want quick wins? I’ll review your Jira setup and walk you through practical improvements you can take away from a 30-minute call. 👇

Reliable and detail-focused Virtual Assistant and Project & Operations Coordinator with a Scrum Master background and experience supporting fast-paced teams, founders, and stakeholders. Known for owning processes end to end, managing follow-ups, keeping work organised, and reducing mental load for decision-makers. Comfortable handling admin, coordination, documentation, tracking, and communication while keeping things running smoothly behind the scenes.

Hi! I’m a Certified Agile Project Manager, Scrum Master (PSM I), Product Owner (PSPO I), and ISTQB-Certified QA Professional with 13 years of experience leading Agile software development projects across SaaS, eCommerce, retail, EdTech, AI, and creative agencies. Why do clients hire me? - Top-Rated Upwork Freelancer with 100% Job Success - Agile/Scrum implementation expert for startups and scaling teams - Hands-on experience with user stories, sprint planning, backlog grooming, and UAT testing - Tools: Jira, Trello, ClickUp, Asana, Notion, TestRail, Miro, Confluence etc. - Expert in cross-functional remote team collaboration and Agile ceremonies - Skilled in both manual testing and QA oversight within Agile environments Services I offer: Agile Project Management - Scrum ceremonies, sprint execution, and velocity tracking - Agile coaching and team productivity improvement - Milestone tracking, project planning, and risk mitigation Scrum Master - Backlog prioritization, story refinement, and acceptance criteria creation - Managing roadmaps, MVP definitions, and sprint goals - Coordinating between developers, designers, QA, and clients QA & Testing Support - Manual testing, regression testing, and test case development - ISTQB-certified QA processes and UAT execution - Coordination between QA, development, and product teams - Familiar with Agile test planning and defect management Certifications & Education: - Leadership & Conflict Resolution – University of Cambridge - Professional Scrum Product Owner (PSPO I) – Scrum.org - Professional Scrum Master (PSM I) – Scrum.org - ISTQB Certified Tester (Foundation Level) - Master’s in Project Management - SZABIST Industries I serve: - SaaS Platforms & Digital Products - eCommerce & Retail Technology - AI-Powered Solutions & Startups - Creative & Design Agencies - Edtech Solutions If you're looking for a hybrid Agile expert who can own your project delivery, manage quality assurance, and align teams for success, I’d love to help. Related Keywords: Manual Testing, API Testing, Web Testing, Mobile App Testing, Regression Testing, Cross-Browser Testing, Test Case Design, Jira, UI/UX Testing, End-to-End Testing, Functional Testing, Bug Reports, Quality Assurance, Payment Gateway Testing, iOS Testing, Android Testing, Test Plan, Usability Testing, User Testing, Software Testing, Manual QA, AI Testing, Chatbot Testing, Voice AI Testing, NLP Testing, Mobile App QA, Conversational AI, AI Model Evaluation, Reverse Testing, PWA Testing, Progressive Web App Validation, AI Apps Testing, Progressive Web Application, OpenAI, AI Apps, ChatGPT, Sora, Gemini, Generative AI, Chatbot

As a Certified Scrum Master and Atlassian Expert, I specialize in driving Agile transformations and optimizing project management workflows. With over 5 years of experience, I offer: - Guiding teams in adopting Agile methodologies to enhance productivity and collaboration. - Proficient in Jira, Confluence, and Bitbucket for seamless project management and documentation. - Customizing workflows to align with organizational processes, ensuring efficiency. - Conducting training sessions and providing ongoing support to ensure successful Agile adoption. Let's collaborate to transform your project management approach and achieve your organizational goals."

If you’re looking for someone who combines strong technical expertise with a thoughtful, collaborative approach, then let's talk through your goals and see if I'm the right fit. My background: I’m a certified Scrum Master (PSM I) working for a UK university, where I help teams deliver high-quality work through clear, efficient, and agile ways of working. I have hands-on experience as a JIRA Org Admin, building custom workflows, automations, dashboards and Service/Software projects that fit each team’s unique needs. I work daily within JIRA, utilising Scrum, Kanban, and hybrid models, supporting both technical and non-technical departments — from Academic teams to Marketing to IT Support to Development Teams — to streamline their processes and work more effectively. I’m passionate about practical automation and staying up to date with AI. Beyond the technical side, I’m genuinely motivated by creating systems and watching them grow. I enjoy exploring multiple options, thinking creatively, and developing solutions that not only work — but evolve. Seeing a project move from an idea to a fully functioning workflow, improving it over time, and watching teams succeed with it is what keeps me in this field. I take real pride in helping people work better, communicate clearly, and achieve their goals with confidence.

UK based Project Delivery Manager with more than 20 years experience working for a major software company across a broad range of projects including developing and deploying applications & infrastructure. I have had product owner roles, software requirement management and product development experience and lots of customer facing projects. My recent experience has been working with a couple of small software companies each with around 5 contractors delivering an AI web app integrating a LLM in the recruitment industry, and also data lakes, ETL and BI dashboarding in the telecoms business. Pretty much all my projects for the past 20 years have been working with remote teams and offshore contractors. Looking now to work on other short-term projects with smaller companies doing interesting work. Happy also to do initial few hours/1-2 day reviews of software projects as "fresh pair of eyes". Familiar working with execs/company owners, product owners, QA, engineering managers, and teams of 1-10 developers. Experienced with requirements & backlog management, and balancing the end user’s needs with the internal business case. Always happy to roll-up my sleeves and get hands-on with everything needed to make a project successful - from user interviews, requirements/user story writing, QA/testing, running Kanban boards, GTM plans, budgeting & 3rd party management, risk & RACI matrixes, you name it. Certified Scrum Master, Scrum Alliance, UK 2024 Change Management Practitioner, Prosci, USA 2014 VOICE ACTOR I am a native English speaker from London, England with a strong, attractive, 56yo male voice. I am available for voiceovers and other voice recording projects. I also have experience with audiobooks, TV, movies, commercials & music videos in supporting actor and walk-on roles, plus have also been involved with AI voice training projects. I would be happy to provide links to my show reel including audio & video recordings.