Hire the best Chat Support Specialists in the United Arab Emirates
Check out Chat Support Specialists in the United Arab Emirates with the skills you need for your next job.
- $45 hourly
- 5.0/5
- (21 jobs)
As an experienced Energy Engineer, Project Manager, and Project Risk Manager, I bring a unique blend of technical expertise and strategic oversight to every project. I offer comprehensive energy audits for commercial buildings, including ASHRAE Level 1, Level 2, and Level 3 assessments. My services cover detailed equipment evaluations, energy usage analysis based on electric bills and thermostat settings, and tailored energy efficiency recommendations. Additionally, I provide precise calculations of projected energy savings over a two-year period, helping clients optimize building efficiency and reduce operational costs. With a robust background in energy systems and sustainability, I excel in designing and implementing efficient, cost-effective energy solutions. My project management skills ensure seamless execution, from initial planning through to completion, always adhering to timelines and budgets. I am adept at identifying and mitigating risks, ensuring projects are resilient and deliver optimal results. My strong analytical abilities and collaborative approach facilitate successful cross-functional team leadership and stakeholder engagement. I am passionate about driving innovation and sustainability in the energy sector, committed to enhancing operational efficiency, reducing environmental impact, and achieving organizational goals. Whether managing complex projects or fine-tuning energy strategies, I am dedicated to delivering excellence and creating sustainable value. I can provide guidance on the design and best practices for a power installation that integrates fuel engines, solar panels, wind turbines, and other energy sources. With extensive knowledge of renewable energy systems and experience in power installation design, I can recommend effective configurations, ensure optimal performance and reliability, and identify potential challenges. My skills include problem-solving, excellent communication, and attention to detail, making me well-suited to manage and optimize the integration of diverse energy sources for efficient and sustainable power solutions. I provide comprehensive solar PV design services, specializing in both commercial and residential projects. Utilizing EasyPV, I design systems by analyzing satellite imagery and employing tools like Google Earth to ensure accurate shading management, considering surrounding buildings and trees. My work involves allocating solar panels to the most suitable roof spaces based on generation potential, configuring inverter, panel, and cabling setups, and extracting key outputs for client proposals. I specialize in designing hybrid energy solutions that integrate solar, diesel, and battery energy storage systems (BESS) using HOMER software. My services include detailed analysis and optimization of energy systems to ensure efficient and cost-effective power generation. I assess various factors such as load profiles, renewable energy potential, and fuel costs to design a balanced system that maximizes the use of solar power while minimizing reliance on diesel generators. My work includes configuring and sizing the appropriate components, such as solar panels, inverters, diesel generators, and battery storage, to meet the specific energy needs of each project. I also provide performance simulations and economic analyses to ensure that the designed hybrid system delivers reliable and sustainable energy solutions. Expert in lifespan calculations for PVC and XLPE insulated cables, utilizing the Arrhenius method. Experienced in assessing thermal aging and degradation of cable insulation. Familiarity with temperature-stress analysis and predicting cable longevity. Expertise in material science and electrical engineering principles.Chat Support
Administrative SupportAdministratePhone SupportPhone CommunicationTechnical SupportOnline Chat SupportCustomer ServiceEmail CommunicationCustomer SupportBuilding Energy CertificationEngineering & ArchitectureEnergy ManagementEnergy OptimizationMicrosoft ProjectElectrical Engineering - $15 hourly
- 5.0/5
- (24 jobs)
I'm a highly skilled virtual assistant with a strong blend of technical expertise and exceptional customer service. My passion for problem-solving and efficiency drives me to excel in various administrative tasks, from managing emails and schedules to handling complex technical support issues. With a background in both customer service and technology, I pride myself on my ability to communicate effectively and provide top-notch assistance. I'm dedicated to delivering results that exceed expectations, ensuring my clients' peace of mind and success. Let's collaborate to streamline your tasks and elevate your productivity. Your satisfaction is my motivation, and I'm here to make your virtual assistance experience seamless and enjoyable. Here's what I can offer: ⌨️ LiveChat 📧 Email 📱 SMS 📸 Social Media My Task? I'm your go-to for: 💸 Billing 💻 Tech Support 🔒 Subscription Cancellation 🔁 Refunds and Returns 🕵️♂️ Fraud Handling Tools of the trade: 📊 Google Office Apps 🎨 Canva 🖥️ SAP 😊 Gladly I've worked my magic with these big names: 📞AT&T ⚡ ATCO Gas & Electric 📻 Sirius XM ⏰ Time Warner Cable 💡 Brighthouse Networks Shoot me a message RIGHT NOW, and let's chat about how I can level up your business game! 🚀Chat Support
SlackTrelloCanvaCrispGoogle Spreadsheets APIMicrosoft OfficeRemote Connection SupportData AnalysisSAP BusinessOneVirtual AssistanceCustomer SupportTechnical SupportEmail SupportOnline Chat Support - $10 hourly
- 5.0/5
- (6 jobs)
Hello, I am Lau, Over the past 9 years, I've managed between 50-200 properties in the short-term rental sector. My experience in Virtual Property Manager/Assistance has equipped me with a broad range of skills tailored to customer service and virtual support. I'm confident that my versatility will be a great addition to your team. I create exceptional guest experiences, maximizing bookings, and ensuring smooth operations for property owners. All these help ultimately in the delivery of Super Host level experience to our valued guests (4.8/5.0 or 9/10) Skills: ✔️Customer service ✔️Attention to detail ✔️Problem solving ✔️Full service 24/7 ✔️Adaptability and Continuous Learning Tools and Platforms Experience: Hostfully, Guesty, Hospitable, HostAwayOwnerRez, Lodgify, Operto, Price Labs, Breezeway Asana, Slack, WhatsApp, Notion, Front, GSuite, GVoice, RingCentral, Zoom, Asana, Loom, Krisp, Canva Airbnb, Booking.com, HomeAway and VRBO, Marriott, Expedia, Direct Website etc. This is what i offer, and I am flexible to add more tasks as needed: ✔️ Be the point of contact for guests across their journey: initial inquiries, pre check-in, check-in, in-stay, check-out, post check-out ✔️ Manage guest happiness and apply strategies aimed at receiving 5/5 and 10/10 reviews, incl. requests and replies to guests reviews ✔️ Report and submit claims in case of any apartment damage ✔️ Schedule check-out cleanings and, when required, in-stay cleaning and maintenance ✔️ Run a pre-emptive maintenance calendar - AC, pest control, carpets and sofas, smart lock batteries, etc ✔️ Coordinate suppliers and external stakeholders ✔️ Oversee regular maintenance work and emergency interventions Together with other team members and suppliers, make sure that properties are 100% guest ready ✔️ Occasionally, roll up sleeves and secure apartment’s timely availability ✔️ Support new units on boarding - technology set-up, procurement, photo shoot preparation, etc. ✔️ Create tools and systems supporting work efficiency – manuals, checklists, auto-replies, etc. ✔️ Manage apartment information and upload to relevant folders enabling quick replies in future ✔️ Support other functions to accelerate business growth A little bit about myself: I love traveling, reading about businesses and managing properties. I believe I have a natural talent for this. I also like meeting new people and being part of new projects. I am sure that I can be a great asset for your team and contribute to its growth, I really enjoy learning about other cultures and trying their gastronomy. I am very serious with my jobs, extremely detail-oriented and give the best of myself. Always punctual and disciplined, fast and efficient, interested in learning more every day and very autonomous. I will work with little or without supervision and provide great results.Chat Support
Customer SatisfactionAdministrative SupportEmail CommunicationSpanishCustomer Experience Management SoftwareComplaint ManagementVirtual AssistanceOnline Chat SupportEnglishHoliday Marketing StrategyHospitality & TourismBooking ServicesCustomer ServiceCommunication SkillsReal Estate - $9 hourly
- 5.0/5
- (6 jobs)
Greetings, If you are looking for a customer experience-oriented, experienced, professional to join your team. With a background of spending more than 12 years in customer service with multinational companies that ranks at the top of the market Key facts: • Proven track record of client satisfaction with my work • Customer Service - over 12 years • Live Chat Support - over 3 years • Email and Chat Support - over 3 years • eCommerce VA - 3 years • Team Lead role - 4 years Well know with all Shopify Store Apps - Gorgias - CRM - Zendesk Airbnb Business Owner. More than 3 years Experience for managing Airbnb Business accountsChat Support
Administrative SupportSocial Media ManagementAnalytical PresentationShopifyCustomer Service TrainingPerformance ManagementTraining & DevelopmentCall Center ManagementLeadership SkillsEmail SupportTechnical SupportOnline Chat SupportCustomer SupportCustomer ServiceZendesk - $10 hourly
- 5.0/5
- (24 jobs)
As a certified Upwork customer service advisor, allow me to introduce myself as a dependable customer service professional with extensive experience dedicated to serving customers effectively. I am always ready to assist by providing information on products and services, answering inquiries, and solving problems. I graduated from the College of Arts in 2017 and promptly embarked on my career journey by joining Vodafone Ireland as an international customer service advisor. In this role, I engaged with customers to address billing and financial matters, responded to general inquiries about Vodafone products and services, and actively promoted new offerings. A significant opportunity then led me to Etisalat UAE, where I assumed the role of a senior customer service advisor catering to high-value customers. Etisalat is widely recognized as a global telecommunications leader. In my current position, I handle customer concerns through various channels, including calls, emails, and chats. I adeptly explain billing details, resolve technical issues, introduce new products and services, and ensure all requirements for Etisalat customers are met. I take immense satisfaction in my role as a senior customer service advisor, and I am committed to delivering exceptional service to uphold Etisalat's reputation as the best telecommunication company globally.Chat Support
Data EntryWebsite NavigationVirtual AssistanceMobile App TestingManagement SkillsBusiness ManagementTypingTime ManagementCustomer ServiceMicrosoft OfficeEmail SupportOnline Chat Support - $10 hourly
- 5.0/5
- (4 jobs)
Hi, I’m Ali! With over a decade of experience driving operational excellence across diverse industries, I bring a proven track record of helping teams thrive. From fast-paced startups to Fortune 500 giants, I’ve honed my ability to adapt, solve problems, and deliver impactful results in even the most challenging environments. What excites me most is turning obstacles into opportunities. I’m passionate about achieving measurable outcomes and continuously refining processes to exceed expectations. Whether it’s managing risk, navigating uncertainty, or streamlining operations, I thrive on making a tangible difference. Clients and colleagues often commend my relentless work ethic and proactive approach. I prioritize clear communication, ensuring you’re informed every step of the way. Dependable, detail-oriented, and always willing to go the extra mile, I pride myself on consistently delivering high-quality results—on time and beyond expectations. If you’re looking for a dedicated professional who’s as committed to your success as you are, let’s connect! I’m eager to bring my energy, expertise, and enthusiasm to help you achieve your business goals. Key strengths and expertise I offer: ✔ Native English speaker (C2 Level) ✔ Strong communication skills, both written and verbal ✔ Flexible with working across different time zones, based on client needs ✔ Skilled problem-solver ✔ Fast learner ✔ High Speed Internet with Wireless Backup ✔ Knowledgeable in bookkeeping processes ✔ Experienced in social media management ✔ Knowledgeable in HTML, PHP, WordPress, and databases ✔ Extensive experience with eCommerce platforms like Amazon and Shopify ✔ Familiar with a range of software tools: Slack / Canva / Zendesk / Zoom / Plus many more … ✔ Certified Project Management Professional (PMP), with strong project management skills ✔ Competent in handling sensitive data, maintaining confidentiality ✔ Excellent customer service skills ✔ Advanced proficiency in spreadsheets (Excel, Google Sheets) 💬 𝗦𝗼𝗺𝗲 𝗼𝗳 𝗺𝘆 𝗰𝗹𝗶𝗲𝗻𝘁𝘀 𝗮𝗯𝗼𝘂𝘁 𝗺𝗲 • 𝘞𝘦𝘯𝘵 𝘢𝘣𝘰𝘷𝘦 𝘢𝘯𝘥 𝘣𝘦𝘺𝘰𝘯𝘥 𝘵𝘰 𝘩𝘦𝘭𝘱 𝘮𝘦 𝘪𝘥𝘦𝘯𝘵𝘪𝘧𝘺 𝘵𝘩𝘦 𝘱𝘳𝘰𝘣𝘭𝘦𝘮, 𝘶𝘴𝘦 𝘥𝘢𝘵𝘢 𝘢𝘶𝘵𝘰𝘮𝘢𝘵𝘪𝘰𝘯 𝘢𝘯𝘥 𝘢𝘯𝘢𝘭𝘺𝘵𝘪𝘤𝘴 … • 𝘞𝘰𝘶𝘭𝘥 𝘢𝘣𝘴𝘰𝘭𝘶𝘵𝘦𝘭𝘺 𝘸𝘰𝘳𝘬 𝘸𝘪𝘵𝘩 𝘩𝘪𝘮 𝘢𝘨𝘢𝘪𝘯 𝘪𝘯 𝘵𝘩𝘦 𝘧𝘶𝘵𝘶𝘳𝘦! 𝘚𝘰 𝘳𝘦𝘴𝘱𝘰𝘯𝘴𝘪𝘷𝘦 𝘢𝘯𝘥 𝘤𝘰𝘮𝘮𝘶𝘯𝘪𝘤𝘢𝘵𝘪𝘷𝘦... • 𝘈𝘭𝘪 𝘪𝘴 𝘢 𝘱𝘳𝘰𝘧𝘦𝘴𝘴𝘪𝘰𝘯𝘢𝘭 𝘱𝘳𝘰𝘫𝘦𝘤𝘵 𝘮𝘢𝘯𝘢𝘨𝘦𝘳. 𝘏𝘦 𝘶𝘯𝘥𝘦𝘳𝘴𝘵𝘢𝘯𝘥𝘴 𝘸𝘩𝘢𝘵 𝘴𝘵𝘢𝘳𝘵𝘶𝘱𝘴 𝘨𝘰 𝘵𝘩𝘳𝘰𝘶𝘨𝘩 … 🙂 Let’s connect to explore how I can contribute to your success!Chat Support
EcommercePersonal AdministrationOnline Chat SupportEmail SupportCustomer SupportAdministrative SupportSupply Chain ManagementProcurementBusiness ConsultingCustomer Relationship ManagementBusiness OperationsProblem SolvingProject ManagementVirtual AssistanceTeam Management - $5 hourly
- 5.0/5
- (1 job)
I have 5+ Years of experience as a Data Administrator as well as Lead Generation/List Building. I have completed a course on BeautifulSoup with Web Scraping. I can also scrape Directory using UBOT, and scrape businesses from Google Map, and Yellow pages using Local Scraper. I have paid access for background checks to verify correct info for each lead and can do a reverse lookup by only using the address. Specialty: Lead Generation, Web Research, Email Extraction, Phone Number Extraction, Data Entry, Data Researcher, Online Research, Data Scraping, Data Extraction, Data Migration, Data Mining, List Building, Product Listing, and Marketing Research, Google Spreadsheet / Excel Formula Expert. I'll use these tools to extract emails: ✅Hunter.io ✅Rapportive ✅Rocket Reach ✅Kendo ✅Prophet ✅Nymeria ✅Zoominfo ✅Contactout ✅Clearbit ✅Nymeria ✅Saleslift For email verification i will use ✅hubuco.com ✅debounce.io ✅mailtester.com ✅And By sending email through Gmail Really love to work in a challenging environment. I assure you that you will always be satisfied with my work. Let’s work together.🙂 Thank you for visiting my profile. Hope we may have chance to work together in near future. ThanksChat Support
Online Chat SupportSalesContact ListGoogle Spreadsheets APIEmail CampaignEmail ListLinkedIn RecruitingMarket ResearchProspect ListList BuildingData MiningLead GenerationVirtual AssistanceMicrosoft ProjectData Entry - $15 hourly
- 5.0/5
- (3 jobs)
I have an accumulated 4 years of experience in customer service (online and over the phone). However, I took a break from work to start my family. Now that my kids are older, I am ready to restart my career. My experience include email etiquette, solving problems, working with admin tools, using Microsoft Office (Word, Excel, Powerpoint, Outlook), Google Drive, Gmail, managing Facebook page, identifying opportunities for improvement and development. I am fluent in Arabic and English with a little knowledge of Spanish (all spoken and written). I am also a highly driven professional who rises to challenges and puts quality above all. I have a friendly attitude with an ability to show empathy which, in my belief, is the basis for customer satisfaction. I am a keen learner and trustworthy when it comes to confidentiality. My pride in my work is backed up with my positive performance reports throughout my career. My attention to detail and keenness to perfection and development will always aid me to deliver the best results. I am looking forward to find a job that provides a room for growth to accommodate my ambition.Chat Support
Google SearchSystem TestingContent CreationTranslationBilingual EducationCustomer SatisfactionEmail EtiquetteWritingCustomer ServiceOnline Chat Support - $6 hourly
- 4.0/5
- (6 jobs)
I am a dynamic, self-motivated, professional, English customer service agent with more than 3 years’ experience in working in the customer care area managing high volumes of workload within deadline-driven companies doing email handling and order management. I am trained and experienced in resolving customers; complaints, by providing positive, individualized customer service with an exceptionally friendly and trustworthy attitude, thus ensuring each customer’s comfort and satisfaction. Carried out the following tasks: Answering to Facebook comments and handling their visibility, answering to direct messages on Facebook for several pages basically customer support on Facebook for a few online stores & educational institutions. I possess excellent communication and interpersonal skills, I am a hardworking and reliable person, and I can work very well under pressure, keeping excellent track of deadlines. I`m a fast learner, and I work quickly but thoroughly. I`m highly organized, punctual, a great asset to the team, and very efficient on any level.Chat Support
Customer SupportSocial Media MarketingGoogle SheetsGorgiasEmail SupportInbound InquiryOrder TrackingTeam ManagementEcommerce SupportOnline Chat SupportZendeskHubSpot - $50 hourly
- 5.0/5
- (5 jobs)
I am a seasoned sustainability and climate change professional with six years of experience in both NGOs and the private sector. Renowned for my comprehensive knowledge in ESG, sustainability standards, and environmental impact assessments, I have significantly contributed to advancing sustainable practices within various organizations. With a robust understanding of global sustainability standards such as GRI, TFCD, and SASB, I have successfully led the development and execution of ESG frameworks, corporate sustainability, enhancing transparency and sustainability performance. Get in touch with me if you are looking for sustainability, climate change or environmental support in your project or organization. Thank you.Chat Support
Topic ResearchCommunication SkillsProject DeliveryOnline Chat SupportVirtual AssistanceCustomer ServiceCustomer EngagementEnvironment & Green TechnologyProject ManagementEmail SupportMicrosoft Office - $15 hourly
- 5.0/5
- (13 jobs)
Flexible all around friendly Virtual Assistant based in Dubai, UAE. Key Strengths: - Has UAE Driving License - Knowledgeable about UAE - Executive Assistance and Secretarial work - Phone handling, Live chat & Email Support - Scheduling, Report Making & Research - Travel Arrangements (Flight/Hotel Bookings) - Liaison with vendors and customers - Messaging app: Telegram, WhatsApp, Hangouts - Social Media platforms: Facebook, Instagram, Twitter, Tiktok - Basic Shopify, Dropbox, Google Drive, Google Docs, Sheets, Slides, MS Word/Excel, Powerpoint - Accounting duties, Invoicing and journal entry: Quickbooks, Xero - Full Logistics Coordination (Prepare Invoice, Packing List and other docs) I work effectively to meet work deadlines and dedicated to delivering exceptional service. Looking forward to be a part of your team!Chat Support
XeroCustomer ServiceOnline Chat SupportTask CoordinationLogistics CoordinationAdministrative SupportEmail Communication - $9 hourly
- 5.0/5
- (2 jobs)
Proactive, smart worker, hard worker, and an empathetic Customer Support Advocate and a Sales Project Manager with over 8 years of experience in the BPO industry. Proficient in solving inquiries via email, chat, and phone with a win-win resolution for both the customer and the company. Expertise: Shopify Gorgias Shipstation Zendesk Salesforce Aircall Ring Central ZOHO Jane Etsy KEY SKILLS AND COMPETENCIES: - Able to work independently. - Team player. - Attention to detail. - Able to handle complex calls and situations. - Demonstrating empathy and understanding when talking to customers. - Able to deal with irate/ abusive callers professionally. - Can handle a high volume of inbound and outbound calls. - Can type up to 75 wpm. - Excellent listening and problem-solving skills. - Excellent communication skills and telephone manner. - Good keyboard skills and knowledge of customer service and sales principles & practices.Chat Support
Customer SupportCustomer ServiceMultitaskingEmail CommunicationData EntryCustomer SatisfactionTechnical SupportBPO Call CenterOrder TrackingOnline Chat SupportEmail SupportPhone Support - $19 hourly
- 4.9/5
- (24 jobs)
No brand has ever achieved any success without using CONVINCING content as a primary weapon. Content is something that adds life to your vision. It interprets who you are, what you do, and what distinguishes you from others. It is what I, Abdur Rafey, is good at. I’m an expert content creator with hands-on experience in producing content that speaks for itself. Be it a blog, article, web copy, ad copy, press release, or any type of digital content, I make sure to pen down my client’s thoughts in a reader-centric manner, which also envisions their objective, and helps them achieve it. So, if you are looking for top-quality content that grabs your customers’ attention and helps you drive spectacular outcomes, then feel free to contact me.Chat Support
SchedulingWordPressOnline Chat SupportPDF ConversionData EntryGoogle DocsWritingTopic ResearchTypingMicrosoft WordMicrosoft ExcelContent WritingEmail Communication - $10 hourly
- 5.0/5
- (12 jobs)
If you need an experienced bookkeeper and QuickBooks Online, let's talk. I have done bachelors in accounting and finance. I am highly organized, detail-oriented, and capable of completing any project promptly. Moreover, I am highly skilled in performing payroll activities, bookkeeping, credit control, bank reconciliations, general ledger, sales invoices, maintaining cash schedules, and all other finance duties.I can develop all financial reports. Further, I am proficient in all popular accounting software including Quickbooks, QBO, Wave Apps Accounting and Xero Accounting, I am also very proficient in MS Office including Excel and Word. My primary services include: ● QuickBooks Setup and Support ● Book Cleanup/TuneUp ● Cash Flow Analysis ● Accounts Receivable Management ● Invoicing ● Accounts Payable/Receivable ● Finding, investigating, and fixing incorrect transactions ● Bank/Credit Card reconciliations & setting rules ● Taxes (Sales & Income) ● Payroll ● Maintaining books by coding transactions and keeping the financials clean for decision-making. ● Financial Reporting ● Automation ● Journal entries ● Job Costing I anticipate that my skills and experience as well as my proficiency in details will be beneficial for your company. Thank you for your time and consideration.Chat Support
Online Chat SupportCustomer SupportData MiningTask CoordinationQuickBooks Online APIAdministrative SupportVirtual AssistancePersonal AdministrationQuickBooks OnlineInvoicingCustomer ServiceBookkeepingData EntryIntuit QuickBooks - $12 hourly
- 4.5/5
- (4 jobs)
Hey there! I'm an experienced customer SERVICE specialist with over 10 years in the field, and I’m here to take your customer service and operational processes to a higher level. Why Choose Me? Proven Experience: My expertise in customer relations management allows me to satisfy the unique requirements of customers and hence, I achieve a high level of satisfaction. My call center management experience has groomed me into a good team leader. In-depth Knowledge: I am tech-savvy and have hands-on experience with CRMs and project management tools. Making use of email, my team offers online checking-in tools for the customers through systems such as Zendesk, Asana and Intercom. I have also working knowledge of Airline GDS systems in Reservation and Ticketing, Moreover, the guidance of our agents ensures in a flawless customer journey. Communication Proficiency: Having scored 9 on the IELTS, I can say that I am equally good in writing and speaking. This is what makes me a very good team member and contributor to the customers' satisfaction. E-commerce & Logistics Expertise: My involvement in platforms like Shopify for the past few years, in addition to the process of order fulfillment and logistics management, makes me the right person to offer you support for your online-store ventures. Team Player & Leader: I have an excellent understanding of the management and recruitment process as well as workforce management. This is important for a balanced and efficient work climate. Tech-Savvy: I’m fluent with chatting, conferencing, and data sharing technologies like Slack, Zoom, WhatsApp, and more. In addition, I am capable of quickly executing such rhythms in handling different things that come with my typing speed of 50 wpm. Event Planning & Writing Skills: I’m an organized person who has planned and conducted events with great success. Also, I'm proficient in writing and I'm able create business emails/letters with ease. Analytical Mind: I think clearly, with a concise style and specific word choices. I'm proficient in MS Office and research and can provide valuable insights that can help drive your business strategies. Let’s Connect! I am very excited to be able to implement my technical expertise to your projects and to help you reach your goals. How do you envision me as an indispensable part of your success?Chat Support
Google WorkspaceCRM SoftwareData EntryRecruitingCustomer ServiceLogistics ManagementEssay WritingCustomer SupportAdministrative SupportEcommerce SupportEnglishOnline Chat SupportReal EstateEmail Support - $15 hourly
- 4.8/5
- (7 jobs)
• 5+ years of Customer Service Experience (Tourism, Hospitality, Relocation) • 2+ years experience of remote work • Handled different types of customers (work experience in 3-5 star hotels) • Dealt with customers from diverse cultures ( European, Asian) • Practical Communication Skills (experienced in dealing with customers on a different level: both in-person and online (e-mail, online chat, social media) Easily adaptable to the varied work environment (work & life experience in Western Europe & Asia) • Outstanding active listening skills • Very accurate, precise, attentive to details • Patient, empathetic and friendlyChat Support
CRM SoftwareData EntryCommunication SkillsDecision MakingEmail SupportCustomer Support PluginCustomer ServiceProblem SolvingTicketing SystemCritical Thinking SkillsOnline Chat SupportActive ListeningInterpersonal SkillsProduct KnowledgeGerman - $10 hourly
- 5.0/5
- (1 job)
Hello, I'm Angiela Rosagas, a dedicated HR and Admin expert with over 8 years of experience helping businesses manage their human resources and administrative functions efficiently. My mission is to streamline processes, foster a productive work environment, and ensure compliance with all HR and administrative regulations. My Expertise: Human Resources: Employee Recruitment and Onboarding HR Policy Development and Compliance Performance Management and Appraisals Employee Relations and Conflict Resolution Training and Development Programs Benefits Administration Administration: Office Management and Organization Records Management and Data Entry Procurement and Vendor Relations Travel Coordination and Expense Reporting Meeting and Event Planning Office Software Proficiency (MS Office Suite, HRIS, CANVA, Video Editing, Work Presentation) Creating an effective Upwork profile that highlights your HR and Admin experience is crucial to attracting clients interested in your expertise. Here's a sample Upwork profile tailored to showcase 8 years of HR and Admin experience: Title: Experienced HR and Admin Professional Overview: Hello, I'm [Your Name], a dedicated HR and Admin expert with over 8 years of experience helping businesses manage their human resources and administrative functions efficiently. My mission is to streamline processes, foster a productive work environment, and ensure compliance with all HR and administrative regulations. My Expertise: Human Resources: Employee Recruitment and Onboarding HR Policy Development and Compliance Performance Management and Appraisals Employee Relations and Conflict Resolution Training and Development Programs Benefits Administration Administration: Office Management and Organization Records Management and Data Entry Procurement and Vendor Relations Travel Coordination and Expense Reporting Meeting and Event Planning Office Software Proficiency (MS Office Suite, HRIS) Why Choose Me?: Proven Experience: 8 years of successful HR and Admin roles with a track record of improving processes and efficiency. Regulatory Compliance: In-depth knowledge of HR laws and regulations to keep your business compliant. Employee-Centric Approach: A commitment to creating a positive workplace culture to drive employee satisfaction and retention. Detail-Oriented: Meticulous in administrative tasks to ensure nothing falls through the cracks. Communication: Strong communication skills for effective collaboration with teams and management. Past Work: Attached is my Resume Education: Bachelor of Science in Psychology Certifications: CHRM & CHRP CPD UK (2022- 2025) Let's Collaborate: I'm eager to explore opportunities to support your HR and Admin functions, bringing my expertise to the table. Please feel free to reach out to discuss your specific requirements, and let's create a tailored solution together. Thank you for considering me for your HR and Admin needs. I look forward to the possibility of collaborating with you.Chat Support
Employee OnboardingStaff Recruitment & ManagementOnline Chat SupportCustomer SupportCandidate SourcingHR & Business ServicesMicrosoft AccessOffice AdministrationMicrosoft Excel PowerPivotOracle Database AdministrationVideo EditingCanvaAdministrative SupportMicrosoft ExcelData Entry - $40 hourly
- 4.1/5
- (8 jobs)
As a versatile professional with expertise in AI Prompt Writing and Training, and Digital Marketing. I offer a unique blend of skills that allow me to tackle diverse projects and deliver exceptional results. AI Trainer & Prompt Specialist: I specialize in authoring and training AI prompts that are tailored to meet the specific needs of each project. My focus is on creating high-performance prompts and training materials that help AI systems understand and respond more effectively. Whether you need custom prompts or guidance in AI systems training, I ensure that every solution is crafted to optimize performance. Digital Marketing Expert: With extensive experience in digital marketing, I excel in areas like SEO, social media advertising, content creation, and strategic campaign development. I help businesses and brands grow their online presence by designing targeted strategies that deliver measurable results. My goal is to provide effective, custom solutions for each project I undertake—whether it’s enhancing AI prompt performance, or improving digital marketing strategies. Let’s collaborate to achieve your project’s goals.Chat Support
Online Chat SupportEnglish to Arabic TranslationDigital MarketingCustomer SupportTelemarketingB2B MarketingLead GenerationData EntrySalesCold CallingMicrosoft Excel - $20 hourly
- 4.9/5
- (7 jobs)
• I’m an experienced customer service Specialist with 5 years of experience working in the telecommunications and SaaS industries, providing everyday support over calls, emails, webchat, and video calls to clients from all over the world. • Apart from all of my experience, I enjoy putting a smile on people's faces, being super friendly and professional throughout the interaction with customers, and taking full ownership of the cases, ensuring that customers will remember this interaction and DEFINITELY recommend the company to their friends and family. • I'm here to make sure that your company will provide the best customer service experience possible to your clients. and that they will recommend the company to their family and friends. So, if you’re looking for a Customer satisfaction-oriented, Highly motivated CSR guru, who will give maximum effort then you’re in the right place!Chat Support
US English DialectKPI Metric DevelopmentCustomer SatisfactionCustomer ServiceBug Tracking & ReportsCustomer SupportIntercomEmail SupportCustomer Feedback DocumentationOnline Chat SupportFreshdeskZendeskHelp ScoutHubSpot - $12 hourly
- 5.0/5
- (3 jobs)
Diverse range of customer service skills and expertise, including problem-solving, conflict resolution, superior communication, and organizational skills, understanding of customer service management including leading a team of customer service agents, developing customer service protocols, and product training. BPO & E-commerce skills exposure: 1. Customer support: Phone, Chat, Email 2. Process/Product Training and Coaching 3. Team Management minimum of 10 representatives 4. Back-office processing 5. Commercial Invoice, Delivery notes/Packing List generation 6. Shipping Label creation 7. Data Entry 8. Purchase Order processing 9. Quality Control on goods 10. Warehouse Inventory 11. Product Naming in Shopify 12. SKU generation in Shopify 13. Flight, Hotel, Cars, & Activities Booking and Reservation 14. ShipHero 15. Shopify 16. Amazon 17. Knowledge in CRM & Ticketing tools: Zendesk, Saleforce, Freshdesk, Jira, Confluence, Asana, SlackChat Support
TrainingEmail CommunicationOrder FulfillmentCustomer SupportCustomer ServiceInterpersonal SkillsMultitaskingAdministrative SupportData EntryProduct KnowledgeEmail SupportEnglishOrder TrackingOnline Chat SupportOrder Processing - $40 hourly
- 0.0/5
- (0 jobs)
I've studied mathematics and i have an experience in accountanting. Maths is my passion. I've studied computer too and i like to make projects, data entry etc. I like to keep in touch with customers whom i work for so we can get the best result.Chat Support
Online Chat SupportEmail SupportData EntryCustomer Service - $20 hourly
- 5.0/5
- (3 jobs)
PROFILESUM MARYAN DOBJECTIVES I have held positions in the areas of Customer Service in the UAE. My objective is to obtain a stimulating position within an energetic and supportive environment with potential for future growth. 7years of UAE experience Reliable, dependable, punctual Highly organized Customer Service and Sales Skills Problem Solver TrustworthyChat Support
Email CommunicationTelemarketingAdministrateCalendarCommunicationsCustomer ServiceMicrosoft OfficeData EntryBPO Call CenterDatabaseOnline Chat SupportCall Center Management - $8 hourly
- 5.0/5
- (1 job)
I have strong experience in influencer outreach, content creation, and managing Shopify for brands. I've successfully managed collaborations with influencers, created effective marketing campaigns, and streamlined order processing. My background also includes social media management, customer service, building brand partnerships and etc. I’ve worked with multiple brands to boost engagement and sales, helping them reach a broader audience. My skills in Shopify, content strategy, and communication make me well-equipped to deliver results for your business.Chat Support
InvoicingZoho BooksShopify DropshippingShopify SEOInfluencer MarketingInfluencer OutreachShopifyCanvaEcommerceInstagramVideo EditingTikTokCustomer ServiceSocial Media ManagementOnline Chat Support - $7 hourly
- 5.0/5
- (3 jobs)
Greetings! I bring over a decade of expertise in customer support, appointment setting, software testing, and administrative tasks, making me a highly skilled virtual assistant. My areas of specialization include project management, customer service, appointment setter, software testing, technical support, quality assurance, and data analysis. Proficient in offering pertinent information and effective solutions, I am also experienced in utilizing CRM tools. I approach challenging situations with enthusiasm and adaptability, ensuring successful resolution. Let's collaborate to achieve our shared goals! 𝐌𝐲 𝐀𝐫𝐞𝐚𝐬 𝐨𝐟 𝐄𝐱𝐩𝐞𝐫𝐭𝐢𝐬𝐞: ✔Customer Support (Email, Chat and Phone) ✔ Manual Software Testing and Software Documentation ✔ Gorgias Expert ✔ Virtual Assistant ✔ Appointment Setter ✔ Responding to customers' inquiries and solving issues/complaints ✔ Calendar management ✔ Handling Disputes in Klarna and Shopify ✔ Order processing and drop-shipping via Ali Express, Amazon, and Dropified with a Shopify Store. ✔ E-mail writing and follow-ups ✔ Organizing files, folders, and e-mails. ✔ Handles Klarna and Paypal Disputes ✔ Communicate and coordinate with suppliers and customers ✔ Research APPLICATIONS/TOOLS Microsoft Office Suite: Word, Excel, Outlook, PowerPoint, WebinarNinja, Trello, Hubstaff, BaseCamp, ShopFactory Ecommerce, JIRA, Sprout, Shopify, Zenoti, Dropified, Freshdesk, Zendesk, Asana, Anydesk, Teamviewer, Filezilla, Snagit, Slack, JVZoo, Intercom, Hubstaff, Google Apps, AliExpress, PayKickStart, Helpscout, Google Docs, VCdial, Zoho, Gorgias, Amazon. Synthesys. If you're interested in learning more about my services or would like to discuss how I can support your business, please don’t hesitate to reach out to me. I’m excited about the opportunity to work with you!Chat Support
Ecommerce SupportReceptionist SkillsInternal ReportingDocumentationData EntryProject ManagementAppointment SettingOnline Chat SupportPhone SupportCustomer SupportSoftware QAEmail SupportCustomer ServiceVirtual AssistanceMicrosoft Office - $7 hourly
- 4.8/5
- (12 jobs)
✨ Elevating Your Business Online Presence and Accelerating Growth ✨ Greetings! I'm a dynamic marketing lead with extensive multinational experience and a startup mindset. Having Playing pivotal role in Business Developing, I've collaborated with global brands and unicorn companies, delivering tailor-made online marketing solutions that make a difference. 🌟 Your Success, My Commitment: From content creation and SEO to digital strategies and e-commerce marketing, I'm equipped to orchestrate comprehensive campaigns that resonate with your target audience. My prowess spans platforms, ensuring holistic brand elevation. 💼 Services Tailored to Your Needs: 🔹 Market Research 🔹 Product Hunting 🔹 Market Analysis 🔹 Marketing Performance Mastery: Setting OKRs and Channel Performance Management 🔹 Social Media Strategy & Optimization 🔹 SEO Excellence: Boosting Your Online Visibility 🔹 Captivating Content Creation & Management: Text, Photo, Video 🔹 Customer Relations Mastery 🔹 Commercial Marketing Expertise 🔹 Cold Calling Expert 🔹 Creative Design Innovations 🔹 Persuasive Copy writing 🔹 Community Engagement Leadership 🔹 Web Development Solutions 🔹 Growth Hacking Strategies 🚀 My Promise to You: My unwavering commitment revolves around delivering quality services that exceed expectations and ensure your satisfaction. Whether it's amplifying your brand's voice, boosting conversion rates, or crafting compelling campaigns, I'm dedicated to driving your success. 💬 Let's Transform Your Brand's Journey: Ready to take your brand to new heights? Collaborate with a results-driven marketing specialist who knows how to make an impact. Connect with me today, and let's embark on a journey that propels your business forward. Looking forward to helping you achieve greatness!Chat Support
Vendor VerificationTranslationCommunicationsOnline Chat SupportList BuildingEmail CommunicationSalesLinkedIn Lead GenerationVirtual AssistanceCold CallingB2B Lead GenerationLead GenerationMarket ResearchBusiness DevelopmentCustomer Support - $5 hourly
- 5.0/5
- (2 jobs)
About Me: As a Customer Service Chat Support Specialist , I was responsible for delivering exceptional support to customers across various digital platforms, including live chat, email, and social media ,and services, coupled with strong communication skills to effectively resolve inquiries and enhance the overall customer experience. .manage campaigns .generate leads .following up .problem solving .Knowledge Maintenance .Multi-Platform Customer Interaction .Customer Engagement .Feedback Collection and Analysis . Content writer . Microsoft ACHEIVMENTS: .Increased Customer Satisfaction .Enhanced Efficiency .Recognition for ExcellenceChat Support
Microsoft OutlookMicrosoft ExcelData EntryWritingArabic English AccentArabicEnglishTypingOnline Chat SupportLive Chat SoftwareChat & Messaging SoftwareTechnical SupportPhone CommunicationCustomer Service - $15 hourly
- 5.0/5
- (32 jobs)
I am your collaborative partner to take on all those administrative tasks that distract you from your job of growing and running your business. I am also your friendly CSR to take care of your valuable customers and an all-star community manager to engage with your digital audience. You will benefit from my following Skills and Key Strengths: - Live chat and Email support. - Admin/Moderator: Cryptocurrency, NFT, DeFi, GameFi, Blockchain community - Community management: Telegram, Discord - eCommerce hosting platforms: Shopify, Volusion, Amazon, Prestashop - Order management software: Deposco - Property Management software: Kigo. AppFolio - Live Chat support software: Comm100, Livechatinc.com, Intercom - Team collaboration tool: Slack, MS Teams, Google Meet, Zoom, Cisco - Project Management Tool: Trello, Airtable, Notion, Click Up - Social Media platforms: Facebook, Instagram, Twitter, Tiktok, LinkedIn, Reddit - Google Drive, Google Docs, Spreadsheet, MS Word/Excel, Powerpoint, Google Workspace - Posting job ads: Craiglist, Laimoon, Indeed, Dubizzle - Updating website: Squarespace, Wix, Wordpress - Accounting duties, Invoicing and journal entry: Waveapp, Xero - Payroll processing: ADP - Manage and update property listings on rental websites: Airbnb, Booking.com, HomeAway - PDF File Conversion/Transcription to Word/Excel - Website Scraping/Data Extraction - Managed Schedule - Google Calendar, Calendly - Image uploading / Editing of JPEG and PNG image - Data Entry on Real Estate documents (County of Orange, Bexar, Brown, Broward) - Email outreach: app.woodpecker - Email database: Zoho - Web research: Google, Yahoo, Aol, Bing - ESL Online Tutor - Typing speed of 50 words per minute Communication is my passion and I firmly believe in fully comprehending customers' needs in order to achieve customer satisfaction. I am always up for the challenge and leverage my skills for the benefit of your company and contribute to its success. Looking forward to working with you and be part of your team!Chat Support
WixClickUpAppFolioBlockchainCryptocurrencyAdministrative SupportForum ModerationGoogle DocsCommunity ModerationShopifyCommunity EngagementOnline Chat SupportData EntryCustomer ServiceEmail Communication Want to browse more freelancers?
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