Hire the Best Chat Support Specialists
in the Netherlands

Hi, I'm Jules — a customer support professional with 2+ years of hands-on experience handling inbound calls, tickets, and complex cases, primarily in Dutch-speaking markets. I help businesses deliver fast, friendly, and effective customer service — fully remote. Whether it's resolving issues, managing tickets or handling admin tasks, I make sure your customers feel heard and helped. What you can expect from me: — Clear and professional communication — Reliable, organised and self-managed — Available across flexible hours including evenings/weekends — Native Dutch, fluent English Looking for a long-term collaboration? Let's talk.

My name is Jenny Cuevas and I believe I would be an exceptional addition to your team! People do make the difference, as my years of experience in the customer service and content creation industry has demonstrated on many occasions, that providing excellent service and going above and beyond for a customer can have a lasting and positive impact on their life and their experience with the company. I have over 6 years experience within the customer service Industry in English and Spanish, translating and also I'm a Content Writer with extraordinary communication skills. My vast experience in content writing sets me apart from my competitors. In the past, I have written Articles and Blogs for various niches, including Blockchain, NFTs, Metaverse, Gaming, Health, Fitness, and more. I have helped with the creation of content in eCommerce websites and product descriptions as well One of my proudest achievements in Content writing is my work as an NFT. Through these projects, I gained knowledge about the metaverse world and a deeper understanding of cryptocurrency. The published work in the niche illustrates my capabilities as a skilled writer. Customer Service Representative: -Masterclass (Email) -Kanturo Eyewear (Email ) -Conduent(email, tickets, calls, chat) -Daisy Store(Email Support via Zendesk and Chat Support My other skills include: -Spanish Teacher -4 years of translations English- Spanish -Transcription -Web design Versed in email marketing Market hero Jira Zendesk - Freshdesk - Giorgias Intercom Shopify I am a quick and eager learner, ready to contribute to the exceptional customer service you provide to your clients. My years of experience in the customer care industry has allowed me to have the experience add knowledge that it takes to helm any ship and I hold no doubt that I will be an invaluable asset to your company. Thank you for your time and do enjoy the rest of your day I am native English and Spanish speaker. I can help you with -Spanish classes -Customer Support English and Spanish -Shopify- -Answering tickets, emails, calls, chats -Experience with Shopify, Zendesk, Slack, Amazon, Google drive, Intercom, Asarna -Translation English-Spanish - Transcription English / Spanish -Content writing English / Spanish - Social Media management, content creation, community -SEO -Data entry -Excel / Google drive, Docs, Shopify, Zimbra, Zendesk, Slack, Intercom

I help businesses adapt their content clearly and naturally for the Dutch market. My focus is on Dutch localization and translation for websites, finance-related content, and digital business materials. I work with attention to accuracy, tone, terminology, and readability, so the final text does not feel translated, but truly written for a Dutch-speaking audience. I can translate and localize content into Dutch from English, German, French, Spanish, and Romanian. I am especially a strong fit for projects such as: Website translation and localization Landing pages and product pages Financial and business content Marketing and customer-facing copy UI text and app/web content E-commerce content Proofreading and editing of Dutch texts Because I also have knowledge of HTML and CSS, I understand how website content is structured and can work more efficiently with web-based text, page elements, and localization inside site layouts. This is especially useful when adapting content for websites, interfaces, and digital platforms. What you can expect from me: Natural, market-oriented Dutch Strong eye for clarity and consistency Careful handling of tone and terminology Reliable communication A professional and structured approach If you need Dutch localization that is accurate, natural, and suitable for websites or finance-related content, I would be glad to help.

Do you need reliable help resolving Microsoft 365, Azure, user-access or technical-support issues without confusing explanations or poor communication? I provide security-conscious cloud, IT and technical customer support for startups, small businesses, SaaS companies and remote teams. My background combines professional IT-support experience with hands-on Microsoft Azure, Microsoft Entra ID, cloud-security and application-deployment projects. I help businesses resolve technical problems, support users, manage access and document solutions clearly. I can assist you with: • Microsoft Azure and Microsoft 365 technical support • Microsoft Entra ID user, group and access administration • User onboarding, offboarding and account management • MFA, RBAC, permissions and Conditional Access support • Windows, software, account and connectivity troubleshooting • Remote desktop and end-user technical support • SaaS technical customer support through email, chat and ticketing systems • Azure Monitor, Log Analytics, Microsoft Sentinel and Datadog • Investigation of login, access, configuration and application issues • Basic Linux and system-administration support • Technical documentation, knowledge-base articles, runbooks and user guides • Foundational PowerShell, Terraform, GitHub Actions, Docker and Kubernetes support How I work: 1. Understand the problem and expected outcome 2. Gather the relevant technical information 3. Investigate and identify the root cause 4. Explain the recommended solution clearly 5. Implement or guide the implementation securely 6. Test the result and document the resolution I understand that good technical support is not only about fixing technology. Users and customers also need clear communication, patience, regular updates and confidence that their issue is being handled properly. I am Microsoft-certified in Azure administration and Azure security, with practical experience in identity and access management, cloud monitoring, IT troubleshooting and customer support. I am available for: • One-time troubleshooting sessions • Short Microsoft cloud projects • Part-time technical support • Ongoing IT and SaaS customer support • Startup employee onboarding and access administration • Cloud-security and identity-support assignments Send me a message describing your technical issue, current environment and expected result. I will review the information and explain the most practical next steps.

Hello! I am a passionate English - Spanish translator from Argentina. Please take a look at all the feedback left by my past clients which will assure you that you are hiring an excelent translator who will comply with all your project's demands and requirements. I completed half of both the English Teacher's training course and the Technical - Scientific and Literary English Translation course. These two courses provided me with all the necessary tools to create high quality and accurate translations. I have experience in translating: - Video Games - Anime, Manga - Visual Novels - Mobile apps - Websites - Technology related articles - Subtitles and transcription - Knowledge of SEO - In-code translations I can also proofread Spanish content, spelling corrections and grammar. I firmly believe that simply knowing the technicalities of a language is not enough for an accurate translation. Important tools and knowledge can be acquired through interpreter and translation courses, yet it is experience with the language what will ultimately allow the translator to fully comprehend context and reach the true meaning of the words. I have also done a basic Java programming course. This makes it much easier for me to do in-code translations. You will find an official Oracle certification attached to my profile. Additionally, I have 8 years of experience in Customer Service. 5 years as a Senior Agent and 3 years as a Team Leader in two major international companies: 5CA and Lynk & Co. I also have multiple trainings in COPC standards. Customer Service Advocate Responsibilities: - Ticket/Email Support. Payments Expert and Order Management. - CRM: Zendesk and Microsoft Dynamics. - Live Chat Support - Social Media Support (Facebook, Twitter, Youtube, Instagram, Linkedin). - Quality Assurance. - Translations for CCP Games from English to Spanish. - GDPR knowledge. Team Leader Responsibilities: - Manage a team of ~15 Advisors - Interview candidates for the project, check their resumes and provide feedback. - Quality auditing. - Analyze the agents' metrics and provide feedback in accordance with the project's requirements. - Coach the agents so they can achieve the project's metrics and improve the overall results. - Plan and organize improvement plans for agents struggling to meet their objectives. SMART format. - Organize a daily 24/7 schedule. Approve/reject time off. You will find recommendation letters from both the Customer Support Manager and the Project lead below in my portfolio. If you would like to contact me, please do not hesitate to send me a message and I will respond as soon as possible. Juan V.

My name is Stefan Post, I am 31 years old and Dutch native speaker. Extremely motivated customer service specialist, with 7 years of experience in the customer service branch, focused on Sales, logistics and service! I am also able to translate from English to Dutch, or Dutch to English. I am directly available and ready to help.