Hire the Best Cosential Specialists

Highly Skilled Virtual Assistant | Data Entry & Market Research I help businesses and entrepreneurs stay organized, save time, and execute operational tasks with precision and reliability. With a 100% Job Success Score and Top Rated status, I deliver high-quality support you can trust. Here is how I can support your business: • Data Management & Admin: Accurate data entry, data cleaning, CRM updates, PDF-to-Excel conversion, and advanced spreadsheet organization (Excel/Google Sheets). • Research & Strategy: In-depth market research, competitor analysis, lead generation, and LinkedIn data collection. • Field & Quality Support: Store visits, field data collection, photographic audits, mystery shopper projects, and app/website testing. Why work with me? ✔️ Proven track record of high-quality delivery. ✔️ Clear, proactive communication and commitment to accuracy. ✔️ Flexible and ready for both short-term tasks and long-term collaborations. Let's discuss how I can streamline your operations. Send me a message and let's get started!

If you're a business owner who needs someone who can build your marketing systems, not just execute tasks inside them, that's exactly what I do. I'm Kristin, a Marketing Systems Specialist and Virtual Assistant with 5+ years of hands-on business experience. I don't just support businesses, I've built them: grew my own brand from 90 to 26,000 followers in four months, independently published multiple books on Amazon KDP, launched two Etsy shops from scratch, and built a full Kajabi course and community. I know what it takes because I've done it. My expertise now spans HubSpot CRM and marketing automation — workflows, lead scoring, email sequences, and reporting — alongside social media strategy and content creation, LinkedIn growth, email marketing (Mailchimp, Flodesk, Kajabi), Etsy store setup and SEO, Canva design, ManyChat DM automations, Zapier workflows, and comprehensive administrative and operations support. I also bring a background most people in this space can't claim: three years at University Hospital in Colorado, working in the ER and Radiology Scheduling. I understand healthcare language, confidentiality, and the level of precision the industry requires. I'm efficient with ChatGPT, Claude, HubSpot's AI tools, and other AI productivity tools, and I use them to think faster and create sharper content without losing the human voice that actually drives engagement. I'm organized, proactive, and completely self-directed. I flag problems before they happen and treat every client's business like my own. Let's build something great together.

💯 Job Success Score 🏆 Thank you for visiting my profile! 😊 🔹 5+ years of experience as a Bilingual Virtual Assistant and Sales Development Representative supporting B2B companies across Latin America, the U.S., and Europe. 💼 Skilled in customer support, lead generation, CRM management, administrative support, calendar management, and project coordination. 💻 Proficient with HubSpot, SAP CRM, Google Workspace, Microsoft Office, ClickUp, Canva, Slack, Zoom, and AI tools like ChatGPT. 📈 Experienced in multichannel communication, lead qualification, database management, and remote team support. 🎓 Bachelor's Degree in Business Management | Pontificia Universidad Católica del Perú. 🏅 Certification: Management in Health Services | Universidad Peruana Cayetano Heredia | Issued: September 2024. ⭐ Known for being organized, proactive, detail-oriented, adaptable, and committed to delivering high-quality results.

Growing businesses need someone they can rely on to keep operations organized, support customers, and ensure nothing falls through the cracks. I'm Gabriela, a Customer Operations and Project Support professional with 5+ years of experience supporting international clients, founders, and cross-functional teams. I help businesses improve customer experience, streamline operations, and keep projects moving through clear communication, strong organization, and reliable execution. My experience combines customer support, onboarding, administrative coordination, project support, and process improvement, allowing me to contribute wherever an extra pair of capable hands is needed. How I can support your business ✔ Customer Support and Client Communication Handle customer inquiries with empathy and professionalism through email, chat, and CRM platforms while maintaining a positive customer experience. ✔ Project Coordination Track tasks, coordinate meetings, follow up on action items, maintain documentation, and support cross-functional teams to keep projects moving efficiently. ✔ Administrative Support Manage calendars, organize inboxes, prepare documents, conduct research, perform accurate data entry, and support day-to-day business operations. ✔ Process Improvement Create and maintain SOPs, improve workflows, organize information, and identify opportunities to make daily operations more efficient. Highlights • Helped more than 10 startups streamline operations, reduce backlogs, and improve customer communication. • Increased customer conversion and product adoption by 30% through strategic onboarding and customer support. • Improved customer satisfaction by 40% by delivering faster and more efficient customer support. • Contributed to a 25% increase in revenue by providing customer insights and market analysis. • Created and delivered more than 30 strategic presentations to support client engagement and business growth. Tools Customer Support: Zendesk, HubSpot, Salesforce Project Management: Asana, Monday, Trello, Slack E-commerce: Shopify Productivity: Microsoft Excel, Power BI, PowerPoint, Google Workspace Communication: Zoom, LinkedIn Other: Canva, AI Tools If you're looking for someone who communicates clearly, takes ownership, and helps keep your operations organized, I'd love to learn more about your business and discuss how I can support your team.

Virtual Assistant and Customer Support Specialist with 12,700+ hours worked and $70,000+ earned on Upwork. I have several years of experience supporting customers, creators, and remote teams through email and chat support, administrative assistance, research, outreach, AI data annotation, manual quality assurance, and data management. My areas of expertise include: • Customer Support (Email & Chat) • Virtual Assistance & Administrative Support • AI Data Annotation (Spanish Audio & Accent Classification) • Manual QA Testing & Bug Reporting • Creator Research & Outreach • Data Entry & Spreadsheet Management • Zendesk, Salesforce, Google Sheets, Microsoft Excel, Slack & ChatGPT I am detail-oriented, organized, and dependable, with the ability to learn new systems quickly and adapt to different types of projects. I enjoy accuracy-focused work and communicate clearly throughout every stage of a project. Whether supporting customers, managing administrative tasks, annotating AI training data, testing applications, conducting research, or organizing data, I am committed to delivering reliable, high-quality results while meeting deadlines and following project guidelines.

Hi there! 👋😊 I'm a dedicated Virtual Assistant and Customer Support Specialist with over 10 years of experience supporting clients through chat, email, and phone while also handling a wide range of administrative tasks. Before becoming a freelancer on Upwork, I worked with companies like TaskUs, IBEX Global, and ePerformax, providing customer support for billing, account management, troubleshooting, and appointment scheduling. As a Virtual Assistant, I've also managed email inboxes, conducted research, performed data entry, and provided administrative support to help clients stay organized and keep their operations running smoothly. I'm highly adaptable, detail-oriented, and quick to learn new tools and systems. Clients appreciate my reliability, clear communication, and ability to balance multiple tasks while maintaining accuracy and professionalism. Whether you need ongoing support or assistance with a short-term project, I'm committed to delivering dependable, high-quality work and making your day a little easier. What I can help with: ✅ Customer service (phone, live chat, and email support) ✅Customer success and relationship management ✅Ticketing and CRM systems ✅Technical and product support ✅Appointment scheduling ✅Admin and virtual assistance ✅Conflict resolution and escalations 🛠 Tools I have worked with: CRM platforms, chat systems, knowledge bases, productivity tools, etc. I believe excellent customer service is built on clarity, connection, and care, and that is exactly what I aim to deliver. I would love to partner with you to make your workflow smoother and your clients happier. Let’s get started!