Hire the Best Business Development Representatives
in Spain

I’m currently a Market Research Analyst specialized in African markets, based in Angola, combining on-the-ground insights with a strong commercial mindset. I also have 4+ years of experience in B2B sales, where I contributed to scaling a fintech startup through outbound strategy, sales channel definition, and sales team structuring, leading up to its acquisition by Factorial. Alongside my professional background, I also manage my own Instagram account as a content creator, with over 8K followers. This has given me a practical understanding of social media dynamics, audience engagement, content positioning, and the importance of consistency, timing, and clear communication. I support companies in understanding local dynamics, identifying opportunities, and executing strategies when entering or operating in emerging markets. My experience includes: – Market research in the mining sector in the Democratic Republic of Congo – Participation in logistics and trade-related analysis in Angola – 4+ years in B2B sales, working with international clients and understanding decision-making processes, including go-to-market strategies and customer acquisition – Instagram content creation and account management, with 8K+ followers and hands-on experience in digital communication and audience engagement What I bring: – First-hand knowledge of African markets – Ability to translate data into actionable business insights – Strong commercial mindset: not just analysis, but applicability and revenue focus – Understanding of social media dynamics, content positioning, and digital audience behavior Services: – Market research & reports – Industry analysis, Africa-focused – Business development insights – Social media content posting and basic account management I focus on delivering practical, realistic, and execution-oriented insights.

I’m a sales representative with 8 years of experience, specializing in business development, sales, and customer service, cold calling, no fluff or made up roles.

About Me ✔ 15+ years of experience | ✔ 4 languages | ✔ Based in Spain | ✔ Available for long-term remote collaboration Hello! I'm Andrea, a multilingual Customer Support, Sales & Virtual Assistant based in Spain with over 15+ years of experience helping businesses build strong customer relationships and deliver outstanding customer experiences. Throughout my career, I've worked in customer support, B2B sales, lead generation, call centers, e-commerce support, and virtual assistance across international markets. I enjoy communicating with customers, solving problems, building trust, and helping businesses grow. Since January 2020, I've also been self-employed, managing my own online projects and gaining hands-on experience with WordPress websites, CRM systems, software plugins, supplier coordination, customer communication, and e-commerce operations. Here's how I can help your business: ✔ Customer Support (Phone, Email & Live Chat) ✔ Virtual Assistance ✔ Sales & Lead Generation ✔ Appointment Setting ✔ Cold Calling & Outreach ✔ CRM Management ✔ E-commerce Customer Support ✔ Supplier & Customer Communication ✔ Administrative Support & Data Entry ✔ Internet Research & Database Building Languages 🇬🇧 English – Advanced 🇪🇸 Spanish (Castellano) – Advanced 🇭🇺 Hungarian – Native 🇷🇴 Romanian – Native I pride myself on being professional, reliable, proactive, and easy to work with. Whether it's supporting customers, managing communications, generating leads, or keeping daily operations organized, I always aim to deliver high-quality work with attention to detail. If you're looking for someone who communicates well, learns quickly, and genuinely cares about your business and customers, I'd be happy to become part of your team.

I am Ailen Reinhardt, a marketing specialist with a master's degree in neuromarketing from EAE Business School. I am passionate about creativity, communication, and leadership, and I am seeking opportunities to continuously advance in my professional journey. Currently, I work at Team.Blue for the Swiss brand 'Swizzonic,' providing domain and web hosting services. In this role, I am responsible for marketing communication, leveraging my proficiency in German, along with English and Spanish, to craft engaging social media posts and compelling descriptions. I have optimized the sales funnel and utilized platforms such as Mailchimp, Klaviyo, Canva, and Shopify. I consider myself a sociable, proactive, and adaptable individual who is eager to learn new tools and knowledge.

I bring experience as a B2B Business Development Representative, where I excelled at prospecting, cold outreach, and building relationships with decision-makers. I’ve booked qualified meetings, nurtured leads through the pipeline, and contributed to revenue growth. Now, I’m leveling up my career into high-ticket closing, bringing the same persistence, communication skills, and results-driven mindset to help businesses convert high-value prospects into paying clients.

With over 7+ years of industry experience, I am a results-driven Customer Success Representative with a proven track record of successfully building and managing client relationships. My expertise spans various domains as mentioned below: ✔️ Customer Service and Support ✔️ Product Demonstrations & Walkthroughs ✔️ Client Training and Onboarding ✔️ Email Correspondence, Support & Follow-ups ✔️ Email and Chat Handling ✔️ Inbound & Outbound calling (B2C & B2B) ✔️ Customer Retention ✔️ Help-desk ✔️ Ticket Resolution & Escalation Handling ✔️ Cross-selling, Upselling & Churn Reduction ✔️ Customer Satisfaction Assessment & Feedback Analysis ✔️ Customer Support Software Proficiency ✔️ Client Engagement (Building and Managing relations) ✔️ Calendar Management, ✔️ Scheduling Meetings ✔️ Hosting meetings and writing meeting minutes ✔️ Virtual Assistance ✔️ Key Account Management ✔️ Business development ✔️ Knowledge Base Articles / Support Articles Writing ✔️ Product Research ✔️ Data Entry I'm proficient with various platforms: ●CRM Tools: Zoho CRM, Hubspot Sales Hub, Helpdesk, Freshdesk, Freshchat, FollowupBoss ●Communication Tools: Zoho Meetings, Zoom, Calendly, Google Meet, Webex ●Project Management Tools: Trello, nTask Project Management Tool, MS Project, Miro Board ●Other Tools: Confluence, SharePoint, Microsoft Word, Excel, Google Doc This comprehensive skill set empowers me to deliver top-quality services to clients. I hold a strong commitment to nurturing long-term relationships and achieving customer satisfaction. If you're seeking a dedicated professional to enhance your team, I'm here to provide valuable expertise and support. Current Location: Spain