Hire the Best Customer Engagement Freelancers
in the United Kingdom

I’m a Top Rated Plus freelancer with over $100k+ earned on Upwork, specialising in social media management, digital content, and customer-facing SaaS roles. I work North American business hours and have 7+ years’ experience in fully remote environments, supporting fast-moving online businesses. Alongside content and social media work, I’ve also handled email-based sales, retention, and conversion-focused customer communication, making me a strong fit for roles involving warm inbound leads, inbox management, and written persuasion. EXECUTIVE SUMMARY * Honour Graduate in Multimedia Arts from Dublin City University. * Strong ability to multitask while adhering to perfectionist standard. * A plethora of experience working as a team player * Natural problem solver. * knowledge of time management and workflow procedures. * Excellent written and verbal communication skills. * Plenty of experience interacting face to face with customers. * Strong competencies in visual design and video editing.

10+ years in communications, training, change with global brands such as Mars, GSK, HSBC, CBRE Group, Fox Networks Group, Informa, Cathay Pacific Airways. The transition to freelancing has been an exciting journey where my portfolio now includes startups and SMEs. My curiosity for change and challenge has taken me through Europe and Asia and now South America. I am grateful to have worked with diverse brands and industry-leading organisations to map out employee and customer engagement in times of change and transformation. Specialties: stakeholder engagement, change management, communications, training, strategy and planning, marketing, branding, social media, digital projects, events, HR communications, IT communications. Languages: Native English, Advanced Spanish, Spoken Cantonese

🏆 Top Rated Plus | Top 1% of Performance Marketers on Upwork 🏆 💰 Managed over $1m+ in Ad Spend Across Meta & Google 💰 📈 6+ Years Driving Growth and Revenue For eCom Brands Online 🚀 Send me an invite or message, I'll give you a free Loom audit showing exactly how I'd approach your ad account to get it performing at its best. That's my promise. I help eCommerce brands turn ad spend into predictable revenue through Meta Ads and Google Ads. Whether you're scaling a Shopify store, improving ROAS, or trying to make your paid media more profitable, I build campaigns that drive purchases and revenue, not vanity metrics. Paid advertising that performs. I manage eCom campaigns across Meta and Google, from cold traffic prospecting to retargeting. Proper conversion tracking, daily optimisation, and a focus on the metrics that actually matter to your bottom line. Creative strategy that scales. Creative fatigue kills eCommerce campaigns. I test hooks, angles, and formats weekly, UGC-style videos, static ads, carousels, product demos, find what converts, cut what doesn't, and scale the winners. Full-funnel eCommerce campaigns. Awareness, retargeting, conversion, each stage needs different creative and targeting. I build campaigns that move shoppers through your funnel, not just dump traffic at the top. Data-driven optimisation. I track ROAS, CPA, CTR, conversion rates, AOV, MER, and purchase volume. You get clear reporting showing what's working, what's not, and what we're doing about it. HAPPY CLIENTS: ⭐⭐⭐⭐⭐ "We'd tried and failed with Meta ads before so were initially skeptical about whether the channel was right for us, but Harrison absolutely CRUSHED it. We budgeted 3 months for a return on Meta, but Harrison worked with us lock-step from the start with our strategy and we hit a profitable ROAS literally straight out the gate. I've been hiring on Upwork for 12 years and good talent can be hard to come across. Harrison is your guy. Book a call with him and you won't regret it." ⭐⭐⭐⭐⭐ "Harrison is an expert when it comes to Meta ads. I cannot recommend him enough to anyone who needs help getting their ads account performing well." ⭐⭐⭐⭐⭐ "Highly recommend Harrison and his team, they were able to understand our needs and our brand voice quickly to produce great results with efficiency." ⭐⭐⭐⭐⭐ "Great freelancer, very hard working, knowledgeable and extremely easy to work with." CORE SKILLS: Paid Ads, Meta Ads, Facebook Ads, Instagram Ads, Google Ads, Google Shopping, Performance Max, Performance Marketing, Paid Advertising, PPC, eCommerce Marketing, Shopify Marketing, DTC Marketing, eCommerce Growth, Media Buying, Campaign Management, Audience Targeting, Retargeting, Lookalike Audiences, Dynamic Product Ads, Catalogue Ads, Advantage+ Shopping Campaigns, Conversion Tracking, Facebook Pixel, Conversion API, Google Tag Manager, Google Analytics, GA4, Merchant Center, Product Feed, ROAS Optimization, CPA Optimization, A/B Testing, Campaign Scaling, Shopify Ads, eCommerce Ads, Performance Marketing

Most businesses don't have a lead generation problem — they have a follow-up problem. I'm a GoHighLevel (GHL) Expert, CRM Automation Specialist, and AI Automation Consultant who fixes exactly that: slow response times, missed appointments, disorganized pipelines, and broken workflows that let leads slip through the cracks instead of becoming customers. I help businesses build scalable lead generation, lead nurturing, customer journey, and appointment booking systems that drive measurable results. I specialize in building complete business infrastructure inside GoHighLevel — connecting your marketing, sales, follow-up, reporting, and customer communication into one streamlined system that works automatically, with no manual babysitting required. I work with marketing agencies, real estate companies, healthcare providers (dental practices, medical spas), home service businesses (roofing, HVAC, plumbing, solar), coaches, consultants, insurance and mortgage professionals, law firms, SaaS companies, and local service businesses — helping each capture more leads, improve follow-up speed, increase conversion rates, and eliminate manual busywork. My Expertise Includes: ✔ GoHighLevel CRM Setup, Optimization & Cleanup ✔ Advanced GoHighLevel Workflows & Automations ✔ Lead Generation Funnels & Sales Funnel Builds ✔ High-Converting Landing Pages & Websites ✔ Lead Nurturing & Customer Journey Automation ✔ Appointment Booking & Calendar Automation ✔ Pipeline Management & Pipeline Automation ✔ Lead Qualification & Lead Scoring Systems ✔ Email Marketing & SMS Marketing Automation ✔ Conversion Tracking, Attribution & Reporting Dashboards ✔ Workflow Audits, Optimization & Troubleshooting ✔ White Label GoHighLevel, SaaS Mode Setup & Agency Systems ✔ Snapshot Creation & Multi-Account Deployment ✔ CRM Migration & Database Organization ✔ API, Webhook, Zapier, Make & Custom Integrations ✔ Reputation Management & Review Automation ✔ Reactivation Campaigns & Follow-Up Systems ✔ AI Chatbots, AI Agents & AI Voice Assistants ✔ N8N Automation Development ✔ OpenAI Integrations & Custom AI Workflows ✔ Twilio SMS/Voice & Mailgun Email Deliverability Setup ✔ Business Process Automation What Clients Typically Hire Me For: Building complete lead generation and appointment-setting systems Creating advanced workflow automations and nurture sequences Organizing and optimizing CRM architecture Designing high-converting funnels and landing pages Implementing AI-powered customer journeys (chatbots, voice agents, follow-up) Building reporting dashboards and attribution systems Cleaning up broken workflows and messy GoHighLevel accounts Migrating CRMs (HubSpot, Salesforce, Zoho) into GoHighLevel Setting up white label / SaaS Mode for agencies reselling GoHighLevel Integrating third-party platforms using APIs, Webhooks, Zapier, Make, and N8N Improving lead response times, conversion rates, and operational efficiency My Approach I start by understanding how your business generates leads, qualifies prospects, books appointments, closes sales, and retains customers. Then I design automation systems around those real processes using GoHighLevel, N8N, Make, AI tools, and custom integrations — not a generic template. The result is a scalable system that improves lead tracking, pipeline management, customer communication, reporting, and overall business performance, while reducing manual work for your team. Why Businesses Work With Me ✔ Strong GoHighLevel & HighLevel Expertise ✔ Advanced Automation & Workflow Logic ✔ CRM Architecture & Process Optimization ✔ Funnel Strategy & Conversion Optimization ✔ API & Integration Experience ✔ AI Automation & Customer Experience Systems ✔ Clear Communication & Documentation ✔ Long-Term Growth Mindset If you're looking for a GoHighLevel Expert, GoHighLevel Consultant, HighLevel Specialist, GHL Automation Specialist, CRM Systems Architect, Sales Funnel Builder, N8N Expert, or AI Automation Consultant who can build reliable systems that support growth — send me a message with what's broken or what you're trying to build. I'll tell you honestly whether I'm the right fit. Let's build a business that runs more efficiently, converts more leads, and scales with confidence.

Are you feeling overwhelmed by your GoHighLevel setup confused, incomplete, or not delivering the results you expected? Looking for a GoHighLevel expert who goes beyond basic page building to create a complete, results-driven system? You’re in the right place. I specialize in helping business owners, coaches, consultants, agencies, and service-based brands build powerful, conversion-focused systems within GoHighLevel. My approach goes beyond simple setups I design fully integrated systems that capture leads, automate follow-ups, schedule appointments, nurture prospects, and elevate your overall client experience. This isn’t just about setting things up. I build GoHighLevel systems that are strategic, scalable, and tailored to how your business actually operates helping you save time, reduce manual work, and drive consistent growth. My services include: ✅ GoHighLevel account setup ✅Gohighlevel sales funnel ✅Gohighlevel landing page ✅ Gohighlevel Website ✅Gohighlevel workflow ✅Go high level funnel ✅Gohighlevel SEO ✅Gohighlevel calendar ✅Go high level email automation ✅Convert clickfunnels landing page to gohighlevel ✅Triggers and workflow ✅Gohighlevel campaigns ✅Lead generation funnels ✅ Form/Survey ✅CRM Management ✅Zapier Integration ✅Email Marketing ✅Integrate payment solutions such as Stripe. ✅GHL Automating Onboarding Processes ✅Checkout Pages ✅Mailgun Integration, Zapier Integration, and Twilio Integration ✅GoHighLevel AI Agents I've worked with businesses across various industries, from e-commerce and B2B to non-profit and healthcare. I handle full project management from start to finish, ensuring your websites drive results. Regular communication is important to me, so let’s keep in touch and grow your business together! 🚀 𝗞𝗲𝘆𝘄𝗼𝗿𝗱𝘀: GoHighLevel automation expert,GoHighLevel Sales Funnel Experts, gohighlevel (GHL) Subaccount, GoHighLevel Website Design, GoHighLevel Landing Page, GoHighLevel Sales Funnel Creation, GoHighLevel Automation, GoHighLevel SaaS Configuration, GoHighLevel Email Marketing, GoHighLevel Calendar Setup, GoHighLevel Appointment and Opportunity Management, GoHighLevel Integrations, GoHighLevel Workflow Design, GoHighLevel Designing WordPress Templates in GHL, GoHighLevel Snapshot Creation and Setup, GoHighLevel Email Configuration, GoHighLevel Community Setup, GoHighLevel Membership Setup, GoHighLevel Store Design, GoHighLevel Sales funnel design, GoHighLevel Landing page, GoHighLevel Landing page design, GoHighLevel CRM Automation, GoHighLevel Website, GoHighLevel Sales funnel Implementation, GoHighLevel Website, GoHighLevel CRM Software, GoHighLevel Email Marketing, GoHighLevel Email Automation, GoHighLevel Email Campaign, GoHighLevel Email Campaign Setup, GHL AI Agents GoHighLevel automation expert,GoHighLevel Sales Funnel Experts, gohighlevel (GHL) Subaccount, GoHighLevel Website Design, GoHighLevel Landing Page, GoHighLevel Sales Funnel Creation, GoHighLevel Automation, GoHighLevel SaaS Configuration, GoHighLevel Email Marketing, GoHighLevel Calendar Setup, GoHighLevel Appointment and Opportunity Management, GoHighLevel Integrations, GoHighLevel Workflow Design, GoHighLevel Designing WordPress Templates in GHL, GoHighLevel Snapshot Creation and Setup, GoHighLevel Email Configuration, GoHighLevel Community Setup, GoHighLevel Membership Setup, GoHighLevel Store Design, GoHighLevel Sales funnels, GoHighLevel, GoHighLevel Expert, GHL Expert, HighLevel Specialist, GoHighLevel Setup, GHL Setup, GoHighLevel Automation, HighLevel Automation, GoHighLevel CRM, GHL CRM, GoHighLevel Funnel, Funnel Builder, Sales Funnel, High Converting Funnel, Landing Page Design, Funnel Optimization, GoHighLevel Website, Website Builder, Responsive Website Design, Conversion Optimization, Lead Generation, Lead Capture, Lead Nurturing, Email Marketing, SMS Marketing, Automation Workflow, Workflow Automation, Marketing Automation, CRM Automation, Pipeline Setup, Sales Pipeline, Appointment Booking, Calendar Setup, Client Onboarding, Client Management, Customer Journey, Funnel Strategy, Digital Marketing Funnel, Conversion Funnel, ClickFunnels Alternative, Funnel Hacking, Lead Magnet Funnel, Webinar Funnel, Booking Funnel, Service Funnel, Coaching Funnel, Agency Funnel, SaaS Funnel, Local Business Funnel, AI Chatbot, AI Bot Setup, GHL AI Bot, Chatbot Automation, Messenger Bot, SMS Bot, Conversational AI, Customer Support Bot, Lead Qualification Bot, Automation Sequences, Drip Campaigns, Email Sequences, SMS Sequences, Follow-Up Automation, Trigger Automation, Campaign Setup, Marketing Campaign, CRM Organization, Contact Management, Tagging System, Segmentation, List Building, Audience Segmentation, Client Retention, Client Experience, Customer Experience, UX Optimization, UI Design, Website Redesign, Funnel Redesign, Conversion Rate Optimization, CRO Expert, A/B Testing, Split Testing, Analytics Tracking, Performance Optimization, Google Analytics Integration, Facebook Pixel Setup, GHL, GHL

Reliable English Customer Service & Chat Support Specialist | Remote VA | Available Immediately – Relocating to Brazil I’m a clear communicator with strong problem-solving skills and a genuine passion for helping people. Whether it’s handling customer queries via chat/email, providing virtual assistant support, or evaluating AI responses for quality and accuracy, I deliver fast, professional results with minimal supervision. I’m fully remote-ready, flexible with time zones, and excited to start immediately. Currently relocating to Brazil, so I’m looking for long-term, location-independent opportunities that let me deliver consistent value from anywhere. Key strengths: • Clear English communication (native-level) • Chat & email customer support experience • Detail-oriented AI evaluation & feedback • Quick learner – comfortable with tools like Zendesk, Gmail, Slack, etc. • Professional, friendly tone every time Available 20–30+ hours per week and ready to jump in today. Happy to hop on a quick call or start with a test task.