Hire the Best English Specialists
in Armenia

Bachelor of Law (LLB) | Certified by the Ministry of Justice. Bilingual Translator specializing in legal, medical, finance and technical translations. Notarial Translations | Localization, Gaming Content Translation, Legal Advertising, and Consultancy. Strong background in legal assistance and advanced research skills, including work with official documentation, case-related materials, and context-based analysis.

QA Tester & Localization QA specialist with hands-on experience in mobile and web testing. I help clients find critical bugs, improve user experience, and ensure high-quality localization for Armenian, Russian, and English markets. Technical Testing Expertise: 🔍 End-to-End (E2E) Testing: Full user-flow validation for AI-powered applications, fintech platforms, and global streaming services. 🎯 Manual QA: Functional, regression, and UI/UX testing for mobile (iOS/Android) and web. 🌐 Localization QA (LQA): Linguistic and functional verification for Armenian, Russian, and English markets. 🕹️ Sole QA Experience: Worked as the only QA tester on a project, collaborating directly with developers from development to release. Professional Translation & Content Services: ⚖️ Legal & Official: Translation of passports, birth certificates, and apostilles with full layout and formatting preservation. 📝 Content Adaptation: Translating news, headlines, and short texts with tone and character limits. My Real-Device Lab: 🍎 iOS: iPhone 16e (iOS 26.4) 🤖 Android: 1. Google Pixel 9 (Android 17 Beta) 2. Xiaomi Redmi Note 10S (Android 13) 3. Xiaomi Mi A 2 Lite (Android10) 4. Xiaomi Redmi Note 6 Pro (Android 9) 💻 Desktop: Windows 11 (Chrome, Safari, Firefox, Edge) I deliver clear, structured, and actionable feedback with detailed reproduction steps, logs, screenshots, and videos. Available for short-term and long-term QA and localization projects.

Hello! I’m Maria – a dedicated English ↔ Armenian & English ↔ Russian translator and virtual assistant with experience in accurate translation, proofreading, and professional text editing. I help businesses and individuals communicate clearly and effectively across languages by delivering high‑quality work on time. My core skills include: • Translation (English ↔ Armenian / English ↔ Russian) • Proofreading & Editing • Document formatting and localization • Virtual assistant tasks (email support, scheduling, research) I focus on detail, quality, and meeting deadlines — and I love helping clients achieve their goals. Let’s discuss how I can help you with your next project!

Hi, and thank you for visiting my profile. I am a professional translator and language specialist working with Russian, Armenian, Hungarian, Ukrainian, and English, with a strong focus on document translation for immigration, legal, medical, academic, and official use. I specialize in translating documents prepared for formal submission, where accuracy, consistent terminology, and proper formatting are essential. My work is clear, natural sounding, and carefully structured to preserve meaning, tone, and legal precision. Alongside document translation, I provide professional subtitling and transcription services, including hardcoded subtitles and karaoke style effects for videos, interviews, webinars, and online content. I ensure accurate timing, readability, and natural flow across all languages. My work covers: • Translation and localization (EN ⇄ RU / AM / HU | UKR → EN) • Document translation for immigration, legal, and official use • Certificates, personal records, and supporting statements • Subtitling, transcription, and subtitle synchronization • Hardcoded and karaoke style subtitles • Proofreading, editing, and linguistic quality control • OCR, document formatting, and fillable PDFs • Basic video editing and subtitle integration I work with legal, medical, academic, humanitarian, and creative content, including complex multilingual projects where consistency across languages is required. Tools: Aegisub, SDL Trados, Adobe Premiere Pro, Adobe After Effects In addition, I provide subtitle quality control and OCR support for more than 20 languages, including Spanish, German, French, Swedish, Danish, Norwegian, Dutch, Estonian, Lithuanian, Latvian, Romanian, Italian, Russian, Armenian, Hungarian, and Ukrainian. If you are looking for a reliable specialist who delivers accurate, well structured, and human sounding results, with clear communication and on time delivery, feel free to get in touch.

Hello👋 I’m an Expert, bilingual Customer Service and Sales Specialist/ Supervisor and Administrative Specialist with over 12 years of professional experience. My background features a decade of leading e-commerce customer care and 5 years of international office administration in Dubai. I specialize in driving hard-core client servicing and delivering the utmost quality service to support long-term business growth. For 10 years, I served as a Customer Service Supervisor for a New York-based online store (Missesdressy com). I managed omnichannel customer operations across US business hours. Combined with my tech-savvy IT foundation and flawless English/Arabic fluency, I help global e-commerce brands maintain smooth day-to-day operations and premium customer satisfaction.I am looking for challenging, long-term, full-time positions where I can take on new operational challenges, optimize team workflows, and ensure your clients receive world-class care. 🔹 What I Can Help You With: Customer Support: Advanced management of live chat, email, ticketing systems, and phone support, including SOP. E-Commerce Operations: Specialized customer journey management for online retail storefronts. Sales Excellence & Growth: Turning support interactions into sales opportunities through consultative up-selling and cross-selling. Supervision & Team Support: Leading support agents, monitoring quality assurance, and resolving complex client issues. Virtual Assistance & Office Administration: 5 years of corporate experience managing documentation, coordination, and office workflows. Bilingual Translation & Localization: Precise English-to-Arabic and Arabic-to-English marketing and business translation. Data Management & Research: Efficient internet research, market data collection, and accurate data entry. Technical & Desktop Support: Leveraging my IT skills to assist customers with basic technical troubleshooting. Outbound Outreach: Confident handling of telecommunications, cold calling, follow-ups, and promotional campaigns. 🔹 Key Skills and Strengths: ✔Positive tone, patience and empathy dealing with customers. ✔Professional communication skills and time management. ✔Problem solving skills, taking workload and the ability to work under pressure. ✔Attention to details, team player with management skills. ✔Fast learner to new systems and procedures. ✔ Flawless Bilingual Fluency: Seamless written and spoken communication in English and Arabic. ✔ Hard-Core Client Servicing: Deeply committed to delivering professional, utmost quality service. ✔ Sales & Marketing Alignment: Skilled at using customer feedback to support retention marketing and boost customer lifetime value, everything that turns your traffic to sales and troubleshoot any issues beyond. ✔ Leadership Experience: 10 years of supervising support workflows and guiding team success. ✔ Cross-Cultural Adaptability: Experienced with US customers, GCC Arabic market and Middle Eastern corporate environments. ✔ Technical Savviness: Strong IT problem-solving capabilities and fast software adoption. ✔ High Autonomy: Ability to work independently with little to no supervision. ✔ Time Zone Flexibility: Fully equipped to align with your required business hours. 🔹 Tools, Tech, & Infrastructure: CRM & Helpdesk Tools: Zendesk, LivePerson, and related customer ticketing software. Productivity Suites: Expert knowledge of Microsoft Office (Word, Excel, PowerPoint, Outlook) from older versions to the latest cloud suites. Communication Channels: Multi-line phone support, live web chat systems, and professional business email management. Technical Setup: High-speed broadband internet connection, modern high-spec PC setup, and professional voice-speed supported headset. 🔹 Why Businesses Choose Me: ✔ 12+ Years of Proven History: A solid mix of e-commerce leadership, sales and international corporate admin experience. ✔ Reliable Infrastructure: Zero downtime with a fast connection and modern remote devices to execute work effectively. ✔ Quality-Obsessed Mindset: Dedicated to protecting your brand's reputation and customer retention rates. ✔ Growth-Oriented: Seeking long-term partnerships to scale alongside your business goals. ✔ Verified Voice Quality: Well-spoken English (please feel free to request a voice recording during our interview!).I am passionate about helping online businesses provide outstanding support while building reliable, long-term professional relationships. 📩 Let’s talk ! Send me an invitation to interview, we can talk about how I can streamline your support operations today. Please feel free to check my portfilio and Upwork experience.

✅ Top-rated ✅ 8+ years creating high-quality, authentic, and engaging content that your customers will want to read. ✅ 3+ years providing powerful, results-driven email marketing strategies for retail and eCommerce brands. Want a seasoned copywriter? I can write content for your business that is relatable, relevant to your brand's goals, and delivered quickly. No fluff, no nonsense. Here’s what I can do for your content: ✔ Create high-quality, authentic, and engaging content. ✔ Maximize site traffic by creating SEO-optimized content, including keywords, H1, H2, H3 headers, backlinks, etc. ✔ Help you improve your search engine rankings and boost your credibility. Here’s what I can do for email marketing: ✔ Platform setup & integration for seamless onboarding ✔ Email strategy & planning to attract, convert, and retain customers ✔ Automation & flows like welcome series, abandoned cart, post-purchase, and re-engagement ✔ Segmentation for precise audience targeting ✔ Campaign management from creation to optimization ✔ Email design & copywriting that is mobile-friendly and on-brand ✔ A/B testing to improve revenue and engagement ✔ Audits & optimization to maximize performance My Services: 🛒 Sales/Direct Response Copywriting Ad Copy, Landing Pages, Sales Pages, eCommerce Product Descriptions, Amazon Listings, Email Campaigns/Sequences, SMS, Titles, Meta Descriptions etc. 💻 UX Copy Website Copy: Home, About, Contact, Service Pages, etc. ✍ Article Writing Blog Posts, Guest Posts, Press Releases, Case Studies. 🎨 Email Template Design (Figma/ Canva) Promotional emails, Newsletters, Sequence Emails, Regular campaigns. My Experience? I’ve worked with brands of all scale, from Inc 5000 companies to small start ups. Through the years, I’ve gained experience in the following industries: 🖨️ Printing 🪧 Sign making 🕶 Lifestyle 🤑 Crypto 📈 B2B & B2C Marketing 💊 Health & Wellness 🎤 Event planning 👰🏻‍♀️ Wedding 🤖 Tech 🛒 Retail 👜 Fashion/Activewear 💄 Beauty 🏠 Real Estate 🍔 Food Delivery 🍽 Restaurants ☁️ SaaS 🎰 Gaming ⚙ Industrial and more… I'm looking forward to helping you grow!