Hire the Best German Specialists
in Switzerland

Native German (CH/DE) Customer Support & Administrative Specialist who doesn't just solve tickets – I solve process problems. I leverage technical expertise to analyze, optimize, and automate repetitive workflows, freeing up time for high-value tasks. My unique value is combining frontline support experience with automation engineering skills. I immerse myself in your customer and administrative processes, identify bottlenecks, and then build automated solutions using n8n, Python, and SQL to drive efficiency and accuracy. My core capabilities: ✅ Native-German Customer & Administrative Support: Fluent in German, Swiss German, and English (B2). Extensive expertise in handling support tickets, logistics coordination, and client communication within platforms like Zendesk and Salesforce. ✅ Process Analysis & Automation: I go beyond execution to find the root cause of inefficiencies. I then design and implement automated workflows in n8n to handle repetitive tasks (e.g., data entry, ticket routing, status updates, reporting), reducing errors and operational costs. ✅ Technical Integration & Tool Building: IT-certified (Google, CS50 Harvard) with proficiency in Python, SQL, and APIs. I build custom tools (like my Promise-to-Pay Web App) to bridge gaps between teams, streamline data flow, and enhance CRM/ERP systems. ✅ Logistics & ERP Expertise: Skilled in optimizing processes from supply chain management to support ticket. My goal is to be a long-term partner who strengthens your operations, first by providing exceptional support and then by building the automation that allows your team to scale effectively.

Certified Virtual Assistant with 10+ years experience in operations, logistics, planning, and project coordination. I help founders, e-commerce and growing businesses stay organized, efficient, and scalable. With 11+ years of industry experience, I understand how structured systems, accurate data, and organized workflows impact business performance. In addition to operational expertise, I provide reliable remote support in: ✅ Lead generation & outreach research ✅ CRM / database management ✅ SOP creation & process documentation ✅ Supplier & shipment coordination ✅ Competitor & market research Helped improve workflows, reduce delays, and keep operations running smoothly. If you need accurate, structured, and dependable backend support with an operational mindset, Let’s simplify your operations and help your business grow.

I handle German admin work for Swiss SMEs so you can focus on business. Virtuelle Assistentin aus Oberrüti AG. 20 Min. von Zug/Zürich. Deutsch C1. Spezialisiert auf: E-Mail & Kalender | Ämter/Krankenkassen | SBB-Buchungen Hotel-Gastro gelernt = Ich liefere wenn's brennt. Diskret & termintreu. Tools: Adobe Acrobat, AI-Tools, Bexio, Gmail, Microsoft 365 (Excel, Outlook, PowerPoint, Teams, Word), Wix, Zoom Work language: German only. Basic English A1. Testen Sie: 5 Std. für $150. Danch $30/Std. Auch für Privat: Wohnungsanmeldung, Krankenkasse, Arzttermine.

Your brand is not performing. Ads don't convert. Listings don't sell. Nobody's talking about your marketing. No one cares about your product? You think it's because of your offer or the channel. That's rarely the case. It is the wrong message aimed at the wrong audience, delivered in a language that these people simply can't relate to. I identify who your German-speaking customer actually is, what triggers their trust, and what makes them buy. From there, I craft the entire message. Covering copy, SEO, social media, and e-commerce. In a nutshell: Marketing that makes an impact. I look at the entire picture. This is the way to achieve genuine, sustainable success. What I've delivered: • NTT DATA Deutschland – B2B enterprise marketing for DACH decision-makers • McAfee Switzerland – SEO to peak market visibility (Sistrix 3.0+) • MOFT Germany – Apple accessories launch, peak visibility within 6 month • Goldbrief – German market entry from scratch: 400 to 1.5M impressions in 5 months • SellerX – Content strategy that helped them become a German e-commerce unicorn • ehomerecordingstudio – German localization. Shortly after: acquired by Thomann • toner24 – Employee #1, scaled to €100M+ European market leader Among others. What you get: A native DACH Marketing Strategist who understands your market, your audience, and what actually drives revenue in Germany, Austria and Switzerland.

🏆 Top-rated freelancer | Content QA & FR–EN–DE Marketing Localization Specialist I help businesses ensure their content is clear, natural, and ready to publish across French, English, and German markets. With a background in translation and marketing content, I specialize in reviewing and refining websites, emails, and digital content so they are not just translated—but effective and publication-ready. What I help with: ✔ Content QA before publication (websites, blogs, emails) ✔ Translation & localization (FR–EN–DE) ✔ Website & landing page optimization ✔ Business & marketing copy refinement ✔ Subtitles and video content 70+ projects completed. I respond fast and deliver on time. Feel free to reach out—I’d be happy to discuss your project.

You're busy doing what you do best, but somewhere between client emails, social media and the daily tasks, the important stuff gets pushed back. That's where I come in. What sets me apart: I don't come from design. I come from sales. Over 10 years in client communication taught me one thing: people don't buy products, they buy trust. That's the approach behind every piece of content and communication I create. I support small businesses, startups and self-employed professionals with texts, visuals and client communication, so you can focus on what actually moves your business forward. What I offer: Social media texts and visuals Website texts and about pages Email and client communication Planning and research Virtual Assistant & Administrative Support I work with clients in German, Swiss German and English. If you're looking for someone who listens first, communicates honestly and genuinely cares about getting it right, I'd love to hear about your project.