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Certified Salesforce Administrator with hands-on experience configuring practical, user-focused Salesforce solutions. Skilled in building and troubleshooting record-triggered flows, managing user access and permissions, protecting sensitive data, improving data quality, and creating reports and executive-level dashboards. I am currently offering a competitive introductory rate as I build my consulting portfolio and establish long-term client relationships. My rates will increase as my consulting experience and client history grow, making this an excellent opportunity to receive dedicated Salesforce support at a lower cost. I am committed to clear communication, reliable delivery, and doing everything possible to earn every client’s five-star review.

Most companies don't have an AI problem. They have a revenue problem. Their CRM is a mess. Leads fall through the cracks. Reporting can't be trusted. Sales teams spend hours every week doing work that should be automated. I help businesses fix that. For more than 15 years, I've helped companies grow revenue across SaaS, EdTech, real estate, and professional services. I've built and operated businesses myself, managed sales organizations, implemented CRM platforms, and designed the systems that turn leads into customers. Today, I combine Revenue Operations expertise with AI and automation to help companies scale without adding unnecessary headcount. WHAT I DO Revenue Operations & CRM • Salesforce administration, optimization, and automation • Lead routing, pipeline design, and opportunity management • CRM implementation, cleanup, and process redesign • Sales forecasting, reporting, and revenue analytics • Sales playbooks, workflows, and team enablement • Customer onboarding and lifecycle automation AI & Business Automation • AI agents for lead qualification and appointment booking • Voice AI for inbound and outbound sales workflows • CRM-integrated automation using n8n, Make, Zapier, and APIs • AI-powered customer engagement and follow-up systems • Internal business automation that reduces operational overhead • Custom workflows that eliminate repetitive manual work WHY CLIENTS WORK WITH ME Most consultants focus on tools. I focus on outcomes. I've spent the last decade running businesses, selling software, managing revenue operations, and building systems that people actually use. Every automation, workflow, and CRM process is designed around a measurable business result: • More qualified pipeline • Faster response times • Higher conversion rates • Better visibility into revenue • Lower operational costs Whether you need a Salesforce expert, a RevOps leader, an automation architect, or someone who can connect AI to real business processes, I bring both strategic and hands-on experience. Top Rated Freelancer | $605K+ Earned on Upwork | 25+ Successful Contracts

I’m a Salesforce Developer & Consultant with 10+ years of hands-on experience helping businesses streamline operations, close deals faster, and scale with smart CRM strategies. Over the years, I’ve worked with clients across the world, and beyond, delivering tailored Salesforce solutions that solve real business challenges, whether it’s optimizing sales processes, improving service operations, or building scalable custom apps. 🔹 What I Do Best Salesforce CPQ / Revenue Specialist - Configure, Price, Quote automation that simplifies complex sales cycles. Custom Development (Apex, LWC, Visualforce) – Clean, scalable, and future-ready code. Automation (Flows, Process Builder, Triggers) – Reduce manual tasks and boost team productivity. Integrations & APIs – Salesforce ↔ third-party tools (Marketing, Finance, Support, Analytics). Data Migration & Cleanup – Ensure accuracy and reliability across legacy systems. Sales & Service Cloud Consulting – Set up scalable, user-friendly solutions for growth. Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Agentforce, CPQ, Field Service, API's I bring over 10+ years of hands-on experience in Salesforce development, business growth, and CRM strategy, helping businesses streamline operations, generate leads, and scale faster with smart, tailored solutions. 👉 My approach is simple: understand your business challenges first, then design Salesforce solutions that actually solve them. I focus on delivering results that improve efficiency, drive adoption, and create measurable business impact. 📌 Why Work With Me? I bring 10+ years of proven expertise across industries like SaaS, Healthcare, Finance, and Retail. I don’t just “implement Salesforce,” I align it with your business goals so it drives measurable impact. If you’re looking for a reliable Salesforce partner who understands both the technical and business side of CRM, let’s connect. I’m here to help you make Salesforce work harder for your business.

Hi there, I'm Kristen G., an Expert Vetted Upwork Freelancer and 2x Salesforce Certified Pardot Consultant & Specialist with several years of experience working with Marketing Automation platforms in a Salesforce integrated context. I use Pardot on a daily basis and have experience with many business use cases. I've worked with over 35 clients. I have implemented entire orgs in a team context and individually. I've also created and launched thousands of email and engagement studio drip campaigns, segmentation and automation rules, email and form HTML/CSS styling. As an entrepreneur myself, I love marketing and business. I enjoy troubleshooting problems and finding creative solutions to accomplish company goals. Services offered: • Comprehensive Pardot audit with recommendations • Email drip strategy and implementation • Daily email marketing management • Email copy • A/B testing • Pardot - Salesforce connector implementation • Connector Setup • Technical Setup (Tracker domains, Email sending domains) • Campaign / Email / Landing Page / Form reports and analytics • Dynamic Content • List Management • Custom Email & Landing page templates • Scoring and Grading • Something else in mind? Contact me and I'll let you know if I can help!