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I work with 6–8 figure DTC eCommerce brands to turn email into a structured retention engine that increases repeat purchase rate, revenue per subscriber, and long-term LTV. I am not a template installer. I build and optimize lifecycle systems. ** What I Actually Do ** Most brands don’t have a traffic problem. They have a retention architecture problem. I fix: • Revenue leakage inside existing flows • Weak post-purchase acceleration • Overlapping segmentation and list fatigue • Poor suppression logic • Subscription churn • Campaigns that spike but don’t compound Then I build structure around: • Intent-based segmentation • Flow logic optimization • Revenue per recipient growth • Repeat purchase acceleration • Deliverability discipline • Controlled testing cadence ** Brands I Work Best With *** • 6–8 figure DTC brands • Subscription-heavy models • High-AOV or considered purchase products • Founders who care about incrementality, not inflated dashboards If you’re looking for someone to “send 3 emails a week,” I’m not the right fit. If you want someone to own lifecycle performance and improve retention economics, we should talk. ** My Experience *** • 4+ years deep in Klaviyo • Managed multi-account agency environments • Supported brands doing $500K to $20M+ annually • Email contribution commonly 20–35% after optimization • Built and restructured full lifecycle systems from audit to execution I focus on incremental revenue, not attribution padding. ** Engagement Structure ** Most clients work with me on: • Monthly lifecycle ownership retainers • Optimization sprints (30–90 days) • Retention audits + roadmap build • Performance-based hybrid structures Serious inquiries only. I limit the number of brands I work with at one time to maintain depth. If you’d like, send: • Current email revenue % • Main retention challenge • Average order value • Subscription or one-time model I’ll tell you quickly whether I see real leverage. — Maria Cristina (Tina) Olid

Looking for a Virtual Assistant who delivers results and consistently goes the extra mile? That’s me. I bring a strong combination of professionalism, reliability, and hands-on experience in virtual assistance, scheduling, customer support, and Shopify store operations. I am highly adaptable, detail-oriented, and committed to helping businesses stay organized, productive, and efficient. Whether handling administrative work, managing schedules, supporting customers, or overseeing store operations, I focus on delivering accurate results and making day-to-day processes easier for clients. I also have solid experience in Scheduling Management, including shift coordination, calendar organization, staff scheduling adjustments, coverage planning, and handling urgent scheduling requests with accuracy and efficiency. I am equally comfortable managing short tasks quickly and independently, ensuring deadlines are met without compromising quality. As a Shopify Store Operations Manager, I have experience in order fulfillment, dispute handling, supplier coordination, customer communication, product tracking, warranty concerns, and maintaining smooth backend store operations. I understand the importance of fast problem-solving and keeping operations running smoothly. Core Skills & Expertise: Virtual & Administrative Assistance: Scheduling, calendar management, email handling, data entry, research, personal and real estate support Scheduling & Operations: Shift planning, coverage coordination, reporting, workforce support, urgent schedule adjustments Customer Support & CRM: Zendesk, Gorgias, Shopify, Trello, Podio, Asana, ClickUp, Monday com, Mojo, Zoho, UKG Marketing & Social Media: Email marketing, Facebook, Instagram, TikTok, LinkedIn, Pinterest, YouTube, influencer outreach, Facebook & Instagram Ads, Klaviyo Project & Store Management: Dropshipping fulfillment, landing page creation, Shopify operations, Wrike, Launch Control Creative & Productivity Tools: Canva, basic graphic design, video editing, Microsoft Office, Google Workspace, Dropbox, OneDrive, ReadyMode, Smarter Contact, 3CX, Marketing Cloud, Cyber Security, Liberty Why I Stand Out: Experienced in managing both long-term responsibilities and short turnaround tasks Reliable, proactive, and highly organized Strong communication and problem-solving skills Quick to learn new systems and workflows Focused on smooth onboarding, accurate reporting, and excellent customer experience I am passionate about helping businesses succeed through efficient systems, dependable support, and a results-driven mindset. My goal is always to make operations easier for clients while contributing real value to their business.

Results-driven Digital Marketing Manager with over 8 years of experience crafting and executing full-funnel strategies across social media, SEO, PPC, content, and CRM platforms. Adept at managing multi-channel campaigns, marketing automation, and performance analytics to drive growth, improve engagement, and boost ROI. Skilled in leveraging tools like HubSpot, Google Ads, Meta Ads Manager, and SEMrush to create data-driven, scalable marketing systems. Strong track record of delivering measurable business results through creative problem-solving, campaign optimization, and a keen understanding of customer behavior. Passionate about helping brands grow through integrated marketing strategies and continuous testing. ✅ Key Skills & Tools: ▪️CRM & Automation: HubSpot, GoHighLevel, ActiveCampaign, Salesforce Marketing Cloud ▪️Email Marketing & Workflows: Lead nurturing, drip campaigns, segmentation, performance tracking ▪️SEO & Content Marketing: SEMrush, Ahrefs, content optimization, keyword strategy ▪️Paid Advertising: Google Ads, Meta Ads Manager, LinkedIn Ads, TikTok Ads ▪️Social Media Marketing: Strategy, content planning, performance analysis, community management ▪️Conversion & Funnel Optimization: CRO, A/B testing, landing page optimization, Unbounce ▪️Analytics & Reporting: Google Analytics, HubSpot Analytics, Hotjar, campaign dashboards ▪️Project Management: ClickUp, Asana, Monday.com ▪️CMS Platforms: WordPress, Shopify ▪️Creative Tools: Canva, Grammarly, ChatGPT ▪️Soft Skills: Strategic thinking, attention to detail, adaptability, communication, team collaboration

A HubSpot Certified Digital Marketing Specialist with 9 years of experience in creating, executing, and optimizing marketing strategies to help businesses achieve their goals. Skilled in using marketing platforms such as HubSpot, Marketing Cloud, and other digital marketing tools to improve customer engagement and business growth. In addition to digital marketing, I also have 6 years of experience in graphic design, video editing, and motion graphics. I started my creative journey during the pandemic and have since developed skills in creating social media content, promotional videos, branding materials, ad creatives, and engaging visual campaigns for different businesses and industries. Before transitioning into inbound marketing and creative work, I gained 3 years of experience in operational processes, logistics, and customer service within the e-commerce industry. I am passionate, detail-oriented, and always committed to delivering high-quality work and creative solutions that bring value to every project.

1x Salesforce Marketing Cloud Certified Hi I'm Joy, welcome to my profile! I'm a certified Salesforce Marketing Cloud Administrator, and been working in Digital Marketing since 2018. CRM Platform - Salesforce Marketing Cloud - Marketo - Acoustic - Salesforce Pardot - Bluecore Communication Platform - Trello - Workfront - Kanbanize - Jira - Outlook Testing Platfrom - Litmus - Email on Acid

🚀 Ready to take your business to the next level? I’m Christian Ryan Velasco, Founder of YugoPro and an Upwork Top Rated Plus VA with 8+ years of experience helping businesses save time, cut costs, and scale smoothly. I specialize in: 📩 Admin Support – email, calendar, data entry, file organization 📊 Sales & CRM – Salesforce, HubSpot, lead generation, client follow-ups 📌 Project & Operations – task tracking, team coordination (ClickUp, Trello, Notion) 🎨 Marketing Support – social media, websites, email campaigns 💰 Finance & Docs – invoices, contracts, reporting, QuickBooks 🤖 AI Tools & Automation – ChatGPT, Zapier, workflow optimization 💡 What I deliver: save 30+ hours weekly, smoother operations, and reliable support at a fraction of the cost of local employees. 🌟 Trusted By 🔥 Famous Parking LLC & SWL Marketing LLC – Sr. Sales & Business Supervisor (150% sales targets achieved) 🔥 BHP, RIO Tinto, FMG, Roy Hill – Admin Officer (employee documents & certificates) 🔥 4QL Logistics – Logistics Specialist 🔥 Bakers Central Corp. – Admin & Purchasing Manager (sales, inventory & finances) 🔥 Mesa Bali & Garment Factory – Business Ops Consultant 🔥 Influencer Carla Asister – VA Support 🔥 Multiple OnlyFans Models – Admin, client support & content assistance 🌍 Plus many more clients across the U.S., Australia & beyond ✨ Whether it’s freeing your time, keeping projects on track, or scaling operations, I provide dependable and cost-effective support. 📩 Ready to lighten your workload? Click Connect or send me a message today!