Hire the Best SkyTrack Specialists

Virtual Assistant | CRM & Excel Automation | Reliable Admin Support I help businesses save time and stay organized through CRM administration, Excel automation, and reliable back-office support. With 3+ years of experience at ISS STOXX, Financial Times, and LSEG, I’ve streamlined onboarding, reporting, and workflows for global teams. Services I can offer: ✅ CRM Administration & Data Accuracy – Salesforce,l, Guardian CRM; 500+ records maintained with 100% accuracy ✅ Excel VBA Automation & Reporting – macros, pivot tables, dashboards; reduced manual task time by 90% ✅ Calendar & Email Management VA – Outlook & Gmail scheduling across EST/PST/AEST time zones ✅ Business Reporting & Documentation Support – clear, on‑time KPI and usage reports for leadership ✅ Workflow Automation Specialist – Zapier integrations to cut manual workload and improve efficiency ✅ Document & File Organization – Google Drive, OneDrive, Notion; structured folders and version control ✅ Executive & Admin Assistance – meeting notes, task tracking, project coordination for busy teams ✅ Quality Assurance & Data Auditing – compliance checks with 95%+ accuracy in high‑volume environments ✅ Customer Success & Onboarding VA – account setup, client enablement, usage reporting for SaaS/CRM teams ✅ Process Improvement Consulting – identify bottlenecks, design automation solutions for smoother workflows ✅ Team Communication & Coordination – Slack, Trello, Jira; async updates and cross‑functional collaboration ✅ Social Media & Content Support (Basic) – Canva graphics, post scheduling, light content assistance ✅ Data Validation & Cleanup Specialist – ensure reliable reporting, error‑free datasets, and compliance I work independently, communicate clearly, and deliver accurate results without constant supervision. Let’s discuss how I can support your operations and free up your time.

🤯 𝐒𝐭𝐢𝐥𝐥 𝐣𝐮𝐠𝐠𝐥𝐢𝐧𝐠 𝐲𝐨𝐮𝐫 𝐂𝐑𝐌, 𝐥𝐞𝐚𝐝𝐬, 𝐟𝐨𝐥𝐥𝐨𝐰-𝐮𝐩𝐬, 𝐚𝐧𝐝 𝐫𝐞𝐩𝐨𝐫𝐭𝐬 𝐦𝐚𝐧𝐮𝐚𝐥𝐥𝐲? ⚠️ 𝙇𝙚𝙖𝙙𝙨 𝙨𝙡𝙞𝙥𝙥𝙞𝙣𝙜 through the 𝐜𝐫𝐚𝐜𝐤𝐬 with 𝙕𝙀𝙍𝙊 𝐟𝐨𝐥𝐥𝐨𝐰-𝐮𝐩? ⚠️ Your 𝙏𝙀𝘼𝙈 stuck doing 𝐦𝐚𝐧𝐮𝐚𝐥 𝐝𝐚𝐭𝐚 𝐞𝐧𝐭𝐫𝐲 instead of 𝐂𝐋𝐎𝐒𝐈𝐍𝐆 𝐃𝐄𝐀𝐋𝐒? ⚠️ Your 𝙎𝘼𝙇𝙀𝙎 process scattered across 𝐓𝐎𝐎 𝐌𝐀𝐍𝐘 disconnected tools? ❌ An unorganized CRM isn't just an inconvenience—it can lead to 𝙈𝙄𝙎𝙎𝙀𝘿 follow-ups, 𝙒𝘼𝙎𝙏𝙀𝘿 time, and 𝙇𝙊𝙎𝙏 opportunities. 🪄I help 𝐒𝐓𝐑𝐄𝐀𝐌𝐋𝐈𝐍𝐄 your 𝙨𝙖𝙡𝙚𝙨 𝙤𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨, 𝐚𝐮𝐭𝐨𝐦𝐚𝐭𝐞 𝐆𝐨𝐇𝐢𝐠𝐡𝐋𝐞𝐯𝐞𝐥 𝐰𝐨𝐫𝐤𝐟𝐥𝐨𝐰𝐬, and 𝙠𝙚𝙚𝙥 𝙮𝙤𝙪𝙧 𝘾𝙍𝙈 𝙤𝙧𝙜𝙖𝙣𝙞𝙯𝙚𝙙 so your team can 𝐦𝐚𝐧𝐚𝐠𝐞 the pipeline more 𝐄𝐅𝐅𝐈𝐂𝐈𝐄𝐍𝐓𝐋𝐘. ✅ Here’s how I can help 👇🏻 🎯 𝙂𝙊𝙃𝙄𝙂𝙃𝙇𝙀𝙑𝙀𝙇 & 𝘼𝙐𝙏𝙊𝙈𝘼𝙏𝙄𝙊𝙉 𝙎𝙀𝙏𝙐𝙋 • Workflows, triggers, forms, funnels, calendars & automated follow-ups • AI-assisted chat workflows and smart auto-responders 🎯 𝘾𝙍𝙈 & 𝙎𝘼𝙇𝙀𝙎 𝙊𝙋𝙀𝙍𝘼𝙏𝙄𝙊𝙉𝙎 • Contact cleanup, pipeline organization, and ongoing system maintenance • SOPs, process documentation, and day-to-day sales operations support 🎯 𝙇𝙀𝘼𝘿 𝙈𝘼𝙉𝘼𝙂𝙀𝙈𝙀𝙉𝙏 & 𝙊𝙐𝙏𝙍𝙀𝘼𝘾𝙃 • ICP prospect research, list building, enrichment, and verification • Email outreach setup, sequence management, follow-ups & re-engagement 🎯 𝙍𝙀𝙋𝙊𝙍𝙏𝙄𝙉𝙂 & 𝙈𝙊𝙉𝙄𝙏𝙊𝙍𝙄𝙉𝙂 • Sales activity tracking, call auditing, and performance reporting 🎖️ 𝐁𝐀𝐂𝐊𝐆𝐑𝐎𝐔𝐍𝐃 & 𝐂𝐑𝐄𝐃𝐈𝐁𝐈𝐋𝐈𝐓𝐘 💡 My background in customer support and CRM-based roles taught me the importance of accuracy, organization, and follow-through. I’ve since gained hands-on experience with GoHighLevel workflows, CRM management, ICP-based prospecting, email outreach, sales reporting, and process documentation—including real-world work with Empiraa and Instantly. 🔎 I focus on practical systems that make sense for real teams—not just something that looks good on paper. ⚙️ 𝐓𝐎𝐎𝐋𝐒 & 𝐏𝐋𝐀𝐓𝐅𝐎𝐑𝐌𝐒 𝘾𝙍𝙈 & 𝙎𝙖𝙡𝙚𝙨: GoHighLevel (GHL) | Salesforce | Siebel | Empiraa | Instantly | LivePerson 𝙊𝙥𝙚𝙧𝙖𝙩𝙞𝙤𝙣𝙨: Notion | Google Workspace | Microsoft Office | Slack | Microsoft Teams | Loom | Zoom 𝙒𝙚𝙗 & 𝙀-𝙘𝙤𝙢𝙢𝙚𝙧𝙘𝙚: WordPress | Systeme.[io] | Shopify 𝘿𝙚𝙨𝙞𝙜𝙣 & 𝘼𝙄: Canva | Figma | Adobe Express | CapCut | Photopea | ChatGPT | Gemini | Claude Plus: Miro | Discord | and more 💬 𝐍𝐎𝐓 𝐒𝐔𝐑𝐄 𝐖𝐇𝐀𝐓 𝐘𝐎𝐔 𝐍𝐄𝐄𝐃 𝐘𝐄𝐓? Send me a message with the 𝙗𝙞𝙜𝙜𝙚𝙨𝙩 𝙝𝙚𝙖𝙙𝙖𝙘𝙝𝙚 inside your 𝐬𝐚𝐥𝐞𝐬 𝐩𝐫𝐨𝐜𝐞𝐬𝐬 right now. I’m happy to help you figure out where to start. 😊

⭐Your customers deserve fast replies, professional support, organized schedules, and a CRM that actually makes sense. That’s what I bring to the table. With 4 years of hands-on experience across telecom, hospitality, electrical services, and real estate, I’ve handled high-volume customer interactions across phone, email, and live chat while solving problems, retaining customers, supporting sales, and keeping day-to-day operations running smoothly. ⭐ What I Bring to the Table 👥 Customer Service & Support I handle customer inquiries, complaints, billing issues, technical troubleshooting, reservations, and follow-ups with professionalism and attention to detail. My experience includes Hilton Hotels, Vodafone UK, and Optimum USA. 📈 Sales & Lead Management Experienced in cold calling, warm outreach, lead follow-up, quoting, appointment setting, and closing. I know how to keep prospects engaged, build trust, and move opportunities forward. 📅 Scheduling, Dispatch & Coordination I manage appointments, calendars, job schedules, field dispatching, and customer coordination. I’m comfortable coordinating multiple moving parts while keeping schedules accurate and on track. 🗂️ CRM Management Experienced with Dynamics 365, Salesforce, HubSpot, and ReadyMode. I keep customer data organized, pipelines up to date, and follow-ups from slipping through the cracks. 💳 Invoicing & Administration I can handle quotes, invoices, Stripe payments, job records, documentation, data entry, and day-to-day administrative tasks while keeping everything organized. 🎨 Content & Social Media I create clean, professional branded content using Canva Pro and can help maintain a consistent, professional social media presence. 💼 Platforms & Tools I’ve Worked With: Dynamics 365 • Salesforce • HubSpot • ReadyMode • RingCentral • Openphone • Amazon Connect • Avaya • Halo • Tradify • Stripe • Microsoft Word • Excel • PowerPoint • Outlook • OneDrive • Google Workspace • Canva Pro • Loomly I’m customer-focused, sales-driven, detail-oriented, and quick to adapt. I take feedback seriously, communicate clearly, and can work independently without constant hand-holding. Every call you don't answer is a customer someone else picks up. Your customers need great service, your business needs results, that's where I come in. Whether you need someone to support your customers, manage your CRM, follow up with leads, schedule appointments, or keep your daily operations organized, I’m ready to help. Let’s talk about what you need and how I can help.

With 10+ years of hands-on experience, I help businesses retain customers, resolve technical issues fast, and convert conversations into results. I excel in professional call handling, softphone systems, and technical troubleshooting for SaaS platforms, home users, and small offices. I don’t just support customers—I build trust, solve problems efficiently, and help businesses grow through a customer-first, results-driven approach.

With 2 years of experience in the ticketing industry, I specialize in pulling and pricing I also have background in fulfillment. I have a strong track record of ensuring efficient and accurate ticket management, optimizing pricing strategies, and delivering seamless fulfillment services. My attention to detail, industry knowledge, and commitment to quality make me a reliable choice for any ticketing-related tasks. I’m here to help you streamline your ticketing operations and achieve the best results for your business.

👋 Hey, I'm Oleg. Founder, funnel architect, and GTM specialist. Here's the nutshell: 1️⃣ Built and sold Quilqy Inc., a bootstrapped outbound agency that hit $600k ARR with no funding. 2️⃣ Co-founded a $20M+ hospitality project in Ukraine - 30 of 40 villas completed. 3️⃣ Now building Funnel Bakers - my one-person practice (not an agency). I design outbound systems, optimize funnels, and deploy AI agents that keep deals in motion. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🧠 How I Can Help: 📨 Cold Email Infrastructure - DNS setup (SPF/DKIM/DMARC), domain warmups, IP rotation, sender reputation, bounce prevention, blocklist remediation. 📝 Outbound Orchestration - End-to-end outbound pipeline: lead sourcing, enrichment, personalized sequencing, reply handling, CRM sync. 🤖 Claude Code GTM Agents (MCP) - Custom Model Context Protocol servers. Claude operates your stack directly: builds sequences, captures lead data, moves deals, generates reports in plain English. And much more - endless possibilities depending on your requirements. ⚙️ RevOps Infrastructure - End-to-end pipelines, multi-client agency setups (scale without hiring), HubSpot/Attio cleanup, meeting intelligence. 🧐 Funnel Audits - Deliverability diagnostics, stack recommendations, inbound + outbound handoff fixes. ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ ━━━━━━━━━━━━━━━━━━━━━━━━━━━━━━ 🧰 Stack: 🎈AI / Agents: Claude Code, Claude API, MCP servers, OpenClaw 🎈Outbound: Quickmail, Smartlead, Instantly, Lemlist 🎈Lead gen: Clay, Apify, LinkedIn Sales Nav, PhantomBuster, Apollo 🎈CRM: HubSpot, Attio, Salesforce 🎈Automation: n8n (self-hosted), Zapier, Make 🎈Data: Supabase, Google Sheets, BigQuery 🎈Comms: Slack, Telegram, Gmail Workspace 🎈DNS / Deliverability: Cloudflare, GoDaddy, GlockApps, MXToolbox, NeverBounce 🎈Else: Notion, ClickUp, Granola, Looker, Google Drive ...and many more CRM, automation, and deliverability tools you'd expect!