The Writer, Online Content is responsible for writing actionable, client-facing content for the secure Retail site, mobile apps, and Institutional websites. The writer manages the content review process and ensures Compliance approval for assigned projects.
The position requires the individual to work collaboratively with cross-functional teams and work closely with the User Experience team. The writer revises copy, as necessary, through the testing phase. The position requires the individual to have a solid working knowledge of Telecomunications in general, and to acquire a strong understanding about ISP Provider products and services specifically. The writer reports to the Manager, Online Content Editor.
Write and edit client-facing copy for clarity, accuracy, consistency, grammar, style and tone, while simultaneously meeting web usability standards, corporate guidelines, and brand image.
Prepares copy decks for all major projects (the deck is the official...