Technical Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Hi I am looking for a full time and long term technical support. Technical knowledge of SIP and telecom is preferred. You will need to learn and test our software, submit jira, and response to user enquiry. If you don't know SIP, but if you show and demonstrate that you can learn fast, it will also work too. Good english skill is needed. Support is done via email, chat, jira. Salary is 500 / month
Fixed-Price - Intermediate ($$) - Est. Budget: $7 - Posted
I need someone to help get my rdp from mac connected to a windows12 server 2008r2...i have got shows black when saying connecting rdp,only the mouse can move nd nothing else.....
Skills: Technical Support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
we looking for CCTV technician to installation cameras and cabling
Fixed-Price - Intermediate ($$) - Est. Budget: $75 - Posted
Our company, Mad Hat Creative, is currently looking for an IT contractor to do misc. jobs around our office. We are in immediate need of a printer setup with wifi capabilities. The printer connects to the internet through the wall but will need help setting up wifi. Could you please send me an estimate for this service - future services?
Skills: Hardware Troubleshooting Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
EditionGuard provides customers freedom with eBook selling tools that are easy to use and customize, built on top of an industry standard DRM system for security. Founded in 2012, we're working hard to prevent businesses from giving up most of their profits to the big names of eBook publishing, and instead give them the ability to launch their own sales platforms. We are looking for an experienced Customer Success Engineer to help our customers use EditionGuard at its full potential. As a young but stable company with steady growth, these are exciting times with interesting challenges. You will be a champion for our customers within the company. Things you would be doing.. * Communicating pro-actively and systematically with our customer base to maintain high retention. * Reaching out to trial users regularly for maximizing onboarding and conversion rates. * Writing success documentation, tutorials and code snippets for our customer facing Knowledge Base. * Troubleshooting technical issues on customer websites integrated with our product. * Guiding end-users so they can utilize our system effectively and correctly. * Helping our customers succeed by coming up with ideal integration scenarios. * Coming up with awesome ideas to develop the product further based on feedback gathered. Requirements * Easy going character with a can do attitude. * Passion for writing eloquently to convey thoughts. * Native/Bi-lingual, fluent spoken English. * Technical expertise with customer service to resolve questions and issues. * Effective communication skills and ability to work with a remote team. * Sufficient knowledge of Rest APIs, HTML, Python, Ruby, PHP, Java for writing code snippets & docs. * Desire to learn new technologies and methods of doing things. Our Stack.. Communication * Slack * Intercom Technology * Python * Django Framework * AWS * Adobe Content Server 6 * Git Benefits * Work from anywhere (we're 100% remote). * Work directly with the founder who knows the product inside-out & the importance of delighting users. * Long-term, consistent work if you're good.
Skills: Customer service Technical Documentation Technical Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for someone to be the main point of contact for several clients. Provide the following services: - Manage and keep track of projects tasks - Be the main point of contact for tech support >> handle or escalate tickets - Email and call customers weekly with status update - Reach out to consultants on projects to get status updates to provide customers - Take calls from customers Required Skills - Extremely organized - Excellent spoken and written English - understands technology well - Can provide tech support for Office 365, Macbook issues, email issues etc. - Can be trained on technical tools to support customer e.g. antivirus, AWS etc. - Very technical, understands and can support computers, software, basic applications Preferred but not required - Support proposal writing
Skills: Amazon EC2 Call Handling Customer service Customer support Email Technical Support English Helpdesk Mac OSX Administration MS Office 365 Recruiting Technical Support Writing
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Bonjour, Je cherche une personne pour m'aider à répondre à plusieurs questions concernant wordpress que je reçois de nos clients. J'offre une formation où j'explique, entre autre, comment créer son premier siteweb. La grande majorité des clients sont des débutants. Les questions qui reviennent le plus souvent concerne l’installation et le paramétrage de wordpress, des thèmes ou des extensions qu'on recommande. Le candidat doit impérativement maîtriser le français et avoir une très bonne connaissance de wordpress.
Skills: French WordPress
Fixed-Price - Intermediate ($$) - Est. Budget: $50 - Posted
Hi All, We need some active agents from Turkey (Ankara and Istanbul), Armenia (Yerevan) and UAE (Dubai) who can get US Embassy Interview Time. Best Sasan
Fixed-Price - Expert ($$$) - Est. Budget: $5 - Posted
PROJECT MANAGER MUST BE BASED IN MOROCCO: Project Manager is a key personnel position under this contract. The Project Manager will be responsible for project management, performance and completion of tasks and delivery orders. He or she will establish and monitor project plans and schedules and will have full authority to allocate resources to insure that the established and agreed upon plans and schedules are met. The project manager will manage the project’s costs, technical work, risks, and quality. He or she will also establish and maintain contact with the client, subcontractors (if applicable), and project team members. The project manager will ensure that all activities conform to the terms and conditions of the Contract. The Project Manager must hold a Bachelor’s degree (Masters preferred) in management, engineering, or business administration and formal certification (preferred) in a project management standard such a Project Management Professional (Project Management Institute) or PRINCE2 Practitioner. The Project Manager should have at least five (5) years of information system deployment and project management experience and at least two (2) years of experience as a project manager deploying similar information systems within the oil and gas industry. INFORMATION SYSTEMS SECURITY ENGINEER MUST BE BASED IN MOROCCO: The Contractor shall conduct a security risk assessment based on system architecture and external interfaces to identify potential security risks. Based on security requirements in the SRSD, the Contractor shall document the known risks and create mitigation plans and procedures for maintaining a secure environment. Each service (example VPN, FTP, SSH, etc.) available on each external interface shall be covered. System access controls, data protection, system security-related configurations and information exchange requirements shall be addressed. The Plan will also describe backup and recovery capabilities and recommended procedures as well as any impacts on the client’s network devices such as firewalls and routers. For each security requirement listed in the SRSD, the Security Plan shall identify the matching security design feature or operational procedure. The Security Plan will be developed by a competent Information Systems Security Engineer. This individual should have hands-on experience conducting analyses and developing network systems and information security practices, including operating systems, applications, TCP/IP, security architecture, multi-level security, intrusion detection, virus detection and control, and vulnerability assessments. He or she should hold a Bachelor’s degree and relevant industry certifications as well as three or more years of experience in information systems security.
Fixed-Price - Intermediate ($$) - Est. Budget: $350 - Posted
Global Forex Company looking for 1 individual (Spanish) to work full time on technical support for customers. 5PM to 2AM EST, Monday to Friday. Spoken and written Spanish must be excellent Must understand Forex Trading Must understand MetaTrader 4 in detail Must have great computer skills Must take own initiative to solve customer challenges Ability to think independently
Skills: Computer Skills Customer service Foreign Exchange Trading MetaTrader 4 (MT4) Spanish Technical Support