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Technical Support Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for Tech Support Reps, that can trouble shoot computers, remove virus and malwares. We also prefer our applicants has sales experience and proficient in English. Will interview today with skype and may start today. We only have 2 post left to complete the team. Please provide your skype account in: or on the cover letter $3/hr but may increase due to nature of the job

Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Ghostruck makes moving scary simple by helping customers book a move in minutes and helping licensed professional movers get more jobs to fill empty trucks. Our customers love the convenience and our movers stay busy with clean, well-paid jobs. Our job in support is to maintain the happiness! The Community Support Lead is all about helping movers and customers in our moving marketplace. You take customers and turn them into our strongest evangelists, and you’re always looking for unique and innovative ways to solve problems. You’ll be providing exceptional support, ensuring that problems are resolved promptly to create a wow experience. RESPONSIBILITIES Deliver high-quality service via our email and phone support platforms Be a passionate advocate for movers and customers while answering any questions that come your way Show empathy to movers and customers while solving problems and addressing unsatisfactory experiences Build loyalty among new users and get our early adopters...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need high level tech support agents for an iOS and Android app. We are looking for a mix of experience, personality, and knowledge. Please answer the screening questions.

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for experienced and professional individuals to provide high quality technical support to customers who have purchased our software products. Applicants must be able to provide outstanding performance, on a daily basis, in the following areas. Job requirements include: 1. Communication with customers and co-workers in US English o Using varied methods such as CRM, email, Chat, telephone, virtual meetings, etc. o In a style that projects business professionalism and technical knowledge o Using accurate grammar and spelling in English o Quickly responding to requests from customers and co-workers o With a high degree of accuracy o Always documenting in CRM or other application 2. Training and self education o Using department procedural documentation o Using virtual training courses o By reviewing previous customer cases, product documentation and internal databases 3. Working independently to achieve o Customer satisfaction o Accomplishment...

Fixed-Price - Est. Budget: $ 1,200 Posted
The support engineer will have experience with customer support in Korean. The support person will: Help customers with resolving customer question on phone or chat Support person will answer email in resolving a technical issue Help customers use the product an new features Work with engineers on resolving issues

Fixed-Price - Est. Budget: $ 1,200 Posted
The support engineer will have experience with customer support in Japanese. The support person will: Help customers with resolving customer question on phone or chat Support person will answer email in resolving a technical issue Help customers use the product an new features Work with engineers on resolving issues

Fixed-Price - Est. Budget: $ 1,200 Posted
The support engineer will have experience with customer support in Chinese. The support person will: Help customers with resolving customer question on phone or chat Support person will answer email in resolving a technical issue Help customers use the product an new features Work with engineers on resolving issues

Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We run a popular integration service with OpenCart allowing merchants to link their store inventory with eBay, Amazon and Etsy. Our support team require additional assistance with 1st line support, helping users understand how to set up and start using the service along with offering any additional services we may be able to offer them. Before you are able to liaise with our customers you will be required to prove you are up to our standards and that you understand the module. All applicants that are accepted will start by: 1. Read through our on-line documentation / user guide 2. Set-up your own installation of OpenCart and link to one of our test accounts. 3. Extensively learn how things work, and report any questions to the support team leader. 4. Pass an assessment on your customer service skills in a mock environment. We will not assist you in setting up an OpenCart installation, if you cannot perform that task you are not suitable for the role. Experience with OpenCart...

Fixed-Price - Est. Budget: $ 40,000 Posted
The Senior Pre-Sales Consultant will work with the Marketing Sales team to support sales engagements and provide technical solution expertise. Duties: - Interact with prospects to identify business requirements, determining primary areas of need, documenting findings and translating those requirements into a coordinated demonstration of the appropriate solution (IBM Cognos, SPSS, TM1). - Provide expertise around IBM Business Analytics & Optimization solutions. - Prepare and concur proof of concepts and pilots including coordinating all aspects of set-up and training, if needed. - Assist in the creation of RFP and RFI responses to support channel sales. - Expertly handle prospects questions on software functional/technical capabilities during meetings/ presentations, and if needed adapt presentation / demo to prospect's line of questioning. Experience: - At least 4+ years as a pre-sales consultant/ engineer presenting solutions to C-level managers - Experience with IBM Cognos,...