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Technical Support Jobs

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Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
To manage the initial implementation of this product www.ed-admin.com. the skills required are: Excellent written and spoken English Strong Excel skills Online training of clients If you can also do presales work you can expect to do almost full time work. Presales work is generally is about responsding to inquiries and ensuring client is supplied product information and is followed up vigilantly. If you have worked in the Education industry it is a plus. To apply please make a voice recording about yourself and skill set and attach to your proposal.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, We are from Vretta, an educational technology company that is using technology to transform the way students learn and use math every day. We collaborate with schools and colleges around the world to re-imagine what really matters for students in the 21st century and to make sure that every student acquires meaningful quantitative skills that will serve them in their lives and professions. To learn more about us, please visit www.vretta.com. We are looking for a Technical Support Specialist who will be responsible for the timely and efficient completion of support tickets and the management of the online chat system by analyzing issues and providing solutions to students and teachers in Canada. Working time : 6 pm to 2 am, Eastern Standard Time for 5 days a week (Saturday, Sunday, and any other 3 days of the week as per their convenience). Main Responsibilities: - Provide online live support to users via the client management system. - Manage the Help Desk ticketing...
Fixed-Price - Est. Budget: $ 30 Posted
Follow up phone leads and transfer/connect leads with clients. MUST know how conference calls with Google Voice No exceptions!!!
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
US based company has 8 open positions for customer service and technical support. Qualified candidates are fluent in English, pay extreme attention to detail and the ability to cross check and verify ones work. This position is all computer based and requires strong general computing skills. Agency Preferred.
Hourly - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
The Bilingual Customer/Techincal Service Representative is primarily responsible for delivery and execution of exemplary customer service and follow up calls for our clients. Work to be done from home. Hours are flexible. Responsibilities: Deliver service and support to end-users using and operating automated call distribution via remote connection or over the Internet Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services. Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process and record call transactions using a computer and designated tracking software. Qualifications: Proper phone etiquette Ability to speak and write clearly and accurately; Demonstrated...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
About us We (wpkonsulterna.se) focus on WordPress maintenance and development in a business environment, producing conventional websites that also leverage the power of WordPress as a robust application platform, for example in booking systems and internal tools. We are based in Stockholm Sweden and our customers and partners, such as small/medium sized companies and marketing agencies, are typically also located in this area. About the job We are looking for a part-time or potentially full-time person who could join our team and would be involved in a variety of different tasks: ● Primary contact person for new potential customers reaching out to us (eg. phone calls, chat on website and submissions on our website) ● Contact person and responsible for all support issues both internally and externally ● Troubleshoot issues and delegate more difficult issues to other team members if needed ● Monitor, update and test maintained websites continuously ● Project management of ongoing...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company, Adventis CG, provides hands-on excel training to undergraduate students and finance professionals. As part of our training curriculum, we provide a set of customized excel macros created in VBA. We distribute these macros to participants in our training program and a select number of these participants go onto our website after the macros expire to purchase another version. Participants that download and use these macros are generally on many different types of computers and use different versions of Microsoft Excel. Many of them frequently face problems with these macros due to version issues or settings on their computer. We are seeking an individual that knows Excel / VBA and can help troubleshoot on a regular basis over email or telephone. We currently expect a need for 5 hours / month, but this need may increase as our company grows. Ultimately, we would also like assistance in putting together a Q&A list or troubleshooting manual of frequent issues that users...
Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
expired session test