Hopster is a kids app, available in over 100 countries on iOS, Android, Apple TV and a range of Smart TVs.
We are looking for a part-time Customer/Technical Support agent in the US, Pacific time, to cover the time zone that we don't here in the UK.
- Experience in Customer Support (within a technical background is preferable e.g. apps and troubleshooting)
- You will be trained in using Desk.com to answer all customer enquiries.
- You will provide exceptional customer support to all our customers and troubleshoot and escalate cases to our engineers and developers.
*Hours and payment*
- Payment will be hourly
- Initial hours will be a couple of hours a day, depending on the amount of customer enquiries. This will most probably increase over time.
Beginning/mid November. Flexible on the start date as it depends on our launch date and when the enquiries start coming in.
Check out our website and what our company is all about, and if you'd like to...