Technical Support Jobs

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Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Must speak & write English well. Enjoy talking to people. We are a Christian Prayer Ministry looking to hire someone with a heart to serve God on a current project. Making Calls, Organizing Office, working with Salesforce CRM, managing some workers working for you. Work is done on EST or 9 to 5pm EST US Hours. Must have your own computer, software, printer, phone etc. Want to hire asap. We have several projects. Please send experience for the past 5 jobs or so to us. Please do not respond if you do not fit the above criteria. Thanks and God bless
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
I am looking for a voip account for USA dialing in a 10 seats call center. I will prefer per second increment. If you can provide a test account for few calls to check voice quality that would be great. We will use eyebeam or xlite old versions but not necessary.
Skills: VOIP Administration VOIP Software
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Mondo Learning Solutions is in the market for a bilingual (English/Spanish) Online Learning Session Producer to host learning sessions for a global client in diversified power management industry. Our client currently conducts more than 200 virtual learning sessions each year for its Front-line and Mid-level Managers in English and is has expanded its reach by offering classes in other languages. The number of classes to be conducted in Spanish is approximately 1 or 2 per month. Working together, the Session Facilitators and the Session Producer deliver these learning sessions to approximately 20 to 25 participants. Producer Duties and Responsibilities The following is a high-level overview of the producer duties and responsibilities. Please note that additional detailed steps and responsibilities may be identified by the client or are outlined in each module facilitator guide that you will be provided: 1. Arrive at the session 30 minutes prior to the start time to complete pre-session producer duties as assigned by the client. 2. Handle all technical questions, issues, and problems that arise. 3. Facilitate session opening to include session kick-off and facilitator introduction as directed in the facilitator guide. 4. Manage chat and respond to any messages. Alert the facilitator when he or she needs to be involved or address something. 5. Manage breakout sessions. 6. Launch applications, set-up breakout rooms, and manage polling for the facilitator. 7. Clean up items after each session completion. 8. Complete and submit final reports as directed. Additional Background Facts: • Platform: Adobe Connect. • Audience: Front-line and Mid-level Managers. • Facilitators: Members of the Senior Leadership team or Human Resources team (Subject Matter Experts). • Course Subjects: These are leadership development courses. • Session times: Sessions are being conducted 24 x 7 around the world but our hosts are typically assigned to one of three regions: AMER, EMEA or APAC. The sessions being conducted in Spanish will be for the AMER region and scheduled in the Eastern Time Zone during traditional business hours. Class start times are typically 8:00 a.m. or 1:00 p.m. but they could request an earlier or later time based on participants’ needs. • Session Duration: Each particular program has different session durations. The shortest being 2 hours and the longest being 4 hours Host pre-session duties, take 30 minutes (host start time is always 30 minutes before the session start time). Host post session duties, for a seasoned host, take about 15 minutes. Total time commitment is 45 minutes longer than the session duration. • Session content: Mainly PowerPoint driven with breakout sessions, polling, and use of whiteboards. • We use an 8 step process to train our hosts for the delivery of these sessions. Qualifications: • Strong command of the English and Spanish language is required. • Strong verbal communication skills and clear speaking voice. • Detail oriented and organized. • Professional demeanor. • Ability to handle multiple tasks in a fast paced environment; adaptable to last minute changes. • Capable of learning and mastering new software programs quickly. • Solid problem solving and trouble-shooting skills. • Demonstrates initiative; self-directed, ability to ask questions and proactively seek opportunities to assist others. • Exhibits a high level of patience and enthusiasm. • Previous experience or exposure to facilitating or producing online learning sessions is strongly desired. • Experience or exposure to the Adobe Connect learning platform is also beneficial.
Skills: Communications Customer support Technical Support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
It is technical support project resolving queries of the customer related to network , windows op system, MAC systems .
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
I need someone to SET UP my email marketing business for me to start marketing. That is, the Squeeze page with my autoresponder and hosting service etc. You would basically be using the same information/materials I have on a previous domain onto a new domain name(I am abandoning that domain). I therefore have everything, but not ready to follow the given instructions myself, for fear of messing it up.
Skills: Email Technical Support Technical Support Website Development
Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I have two problems with my laptop. 1. Live streaming is stop/start and while trying to play YouTube videos the video freezes for a few seconds, then plays, then freezes. 2. Recording is loud enough but lots of background noise. I have played with basic settings but no improvement. My OS is Windows 7.
Skills: Technical Support Windows 7 Administration
Fixed-Price - Intermediate ($$) - Est. Budget: $330 - Posted
Divi expert needed to offer Customer Service Support in Facebook Group. This is a one-week project to start August 24 and end August 30. Total hours of support needed: 28 hours. Must be available between 8pm - 5am Central Standard Time. Total pay for project: up to $330
Skills: WordPress
Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
We are a technology company based out of Canada and need your help to acquire and configure Android phones to work on the Telstra network, install our app, and test the mobile data connectivity of those phones using the app. Note that you must: 1. Be located in Brisbane, Australia. 2. Be able to move around Brisbane to buy pre-selected phones from an official Telstra store, configure and test them, and drop them off to an office in downtown Brisbane. 3. Have expertise working with, configuring and troubleshooting Android phones. 4. Be comfortable with the tight deadline. The phones must be purchased, configured, tested and dropped off to our colleagues in downtown Brisbane by Monday, August 29, 2016.
Skills: Android Hardware Troubleshooting Mobile App Testing Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We need a customer service representative (we have training videos) to help us service our customers when they need customer service help that is more on the technical side. The job mostly includes copying and pasting and also using excel comfortably. Please watch the videos below: https://www.dropbox.com/s/7xb74bfhqfb6lva/Matching%20Field%20From%20HTML-Part%202.m4v?dl=0 https://www.dropbox.com/s/7pt2e8ivff4fac9/Recording%20Macros%20Part%203.m4v?dl=0 https://www.dropbox.com/s/dump8255mgywjs5/Weaving%20the%20HTML%20Code%20-Part%201.m4v?dl=0 Each time we get a client, it takes around 1-4 hours to customize their worksheet. We need someone to do the customer service of answering emails and working with excel sheets. Please apply if you can answer customer support emails (with decent grammar and spelling) AND you are comfortable with EXCEL.
Skills: Excel VBA Microsoft Excel