Technical Support Jobs

171 were found based on your criteria {{|number:0 }} were found based on your criteria

show all
  • Hourly ({{ jobTypeController.getFacetCount("0")|number:0}})
  • Fixed Price ({{ jobTypeController.getFacetCount("1")|number:0}})
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) This role is a full-time role ( 5 days a week ), with the requirement to work on the weekends. Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Administrative Support Customer service Customer support Email Handling Email Technical Support Helpdesk Intercom Technical Support Virtual Assistant Zendesk
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Work for a US based BPO company. Work closely with the management to get tasks of different variety to closure. Tasks may include: some online research for office supplies, recruitment, vendor selection, negotiations, team management. Tech support skills, remote tech support, troubleshooting skills Strong focus on data collection/analysis, up keeping customer relations, manage customer retention, corporate gifting, reporting and data management. Mush Have Skills: 1. Need to be vocal and available in US (pacific hours), 2. good internet connection, computer, smartphone, responsible and professional attitude. The person joining our team, is not expected to perform any sales tasks. No travel. Looking for candidates with rates of about $3. Preference to someone willing to convert to full time later. MUST HAVE WHATSAPP AND GOOD INTERNET CONNECTION
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our growing Company is seeking a few people for PT work in our marketing department.Work in marketing and customer education for our young company. No Direct Sales work. No door-to-door canvassing.The Solar industry is the fastest growing industry in America!! We help people reduce carbon pollution AND save money!Flexible Schedule: day, evening and weekend hours available. Start at $15 plus incentives.Fun work environment. Good people skills required.Training provided. Advancement potential. Must be HS grad - some college preferred (college students welcome to apply) Respond via CL with resume and/or contact info
Skills: Administrative Support chat support Customer service Customer support Data Entry Email Technical Support Microsoft Excel Phone Support Technical Support Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Salary: commensurate with experience (please send salary requirements along with application) Details: The Customer Experience Executive is responsible for managing customer support requests, resolving them, and improving the customer experience using the information gained from that experience. The successful candidate will help increase the numbers of users applying our Best practices, and ensure that our retention remains high. The candidate will know how to engage directly with our outside customers (insurance company claims personnel and law firm attorneys and staff), as well as our internal teams. Previous experience in property insurance is a plus but not a requirement as the higher priority is demonstrated success in reaching sales and revenue goals. Under general supervision, the Technical Customer Experience/Customer Support Executive will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include, but are not limited to, resolving username and password problems, uninstalling/reinstalling basic software applications, verifying proper hardware and software set up, power cycling equipment, assisting with navigating around application menus and troubleshooting email issues. Support will be provided by clearly communicating technical solutions in a user-friendly, professional manner. Representatives will perform related work as required. Duties and Tasks/Essential Functions: Deliver service and support to end-users using and operating our insurance claims litigation software, via remote connection or over the Internet; Interact with customers to provide and process information in response to inquiries, concerns, and requests about products and services; Gather customer’s information and determine the issue by evaluating and analyzing the symptoms; Diagnose and resolve technical hardware and software issues involving internet connectivity, email clients, IPTV, VOIP and more; Research required information using available resources; Follow standard processes and procedures; Identify and escalate priority issues per Client specifications; Redirect problems to appropriate resource; Accurately process call transactions using a computer and designated tracking software; Offer alternative solutions where appropriate with the objective of retaining customers’ and clients’ business; Organize ideas and communicate oral messages appropriate to listeners and situations; Follow up and make scheduled call backs to customers where necessary; Stay current with system information, changes and updates Skill and Knowledge Qualifications: Proper phone etiquette; Ability to speak and write clearly and accurately; Demonstrated proficiency in typing and grammar; Knowledge of relevant software computer applications and equipment; Knowledge of customer service principles and practices; Effective listening skills; Willingness to cooperate with others and work to the greater good; Multi-tasking capabilities; Competencies: Exemplary attendance and punctuality Maintains effectiveness when experiencing major changes in personal work tasks or work environment; adjusts effectively to work within new work structures, processes, requirements, or cultures. Focuses and guides self and team members in accomplishing work objectives. Interacts with others in a way that gives them confidence in one’s intentions and those of the organization. Clearly conveys and receives information and ideas, through a variety of media, to individuals or groups in a manner that engages the audience, helping them understand and retain the message, and permitting response and feedback from the listener. Makes customers and their needs a primary focus of one’s actions; developing and sustaining productive customer relationships. Identifies and understands issues, problems, and opportunities; compares data from different sources to draw conclusions; uses effective approaches for choosing a course of action or developing appropriate solutions; and takes action that is consistent with available facts, constraints, and probable consequences. Deals effectively with others in antagonistic situations, using appropriate interpersonal styles and methods to reduce tension or conflict. Establishes proper courses of action to ensure that work product is completed efficiently and on time/within proper time limits. Possesses, acquires, and maintains the technical/professional expertise required to do the job effectively and to create effective customer solutions. Technical/professional expertise is demonstrated through problem solving, applying technical knowledge, and product and service management for the functional area in which employee operates.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
PLEASE TELL ME ABOUT YOUR EXPERIENCE WITH MERCHANT SERVICES THIS JOB REQUIRES EXPERIENCE IN THE MERCHANT SERVICE INDUSTRY I am looking for a full time executive assistant who could help me with my daily tasks and emails primarily related (but not limited) to IPN work. In short, the job responsibilities include lead research data entry a into our CRM system, account application and certain logistics tasks. Please note that the position sometimes will require attention to other areas of the business. I work well with phone calls and emails communication and expect frequent communication working in this position. I am open to discussing further details upon expression of your interest in the position.
Skills: Administrative Support Payment Gateway Integration Payment Processing POS Terminal Development Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're looking for someone who can provide customer support and live chat help for a small proxy & vpn company. Usually we receive only around: 8 support tickets per day 3-4 sales emails and various live chat messages This is a long term position so we're looking for someone who wants a reliable salary. You will need: 1. Great english and communication skills 2. Some technical experience (the thought of a vpn should not scare you) You will receive mentorship about proxies, vpn and other technical related things so you will not be alone.
Skills: Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $500 - Posted
Hi I am looking for a full time and long term technical support. Technical knowledge of SIP and telecom is preferred. You will need to learn and test our software, submit jira, and response to user enquiry. If you don't know SIP, but if you show and demonstrate that you can learn fast, it will also work too. Good english skill is needed. Support is done via email, chat, jira. Salary is 500 / month
Fixed-Price - Intermediate ($$) - Est. Budget: $7 - Posted
I need someone to help get my rdp from mac connected to a windows12 server 2008r2...i have got shows black when saying connecting rdp,only the mouse can move nd nothing else.....
Skills: Technical Support Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
we looking for CCTV technician to installation cameras and cabling
Fixed-Price - Intermediate ($$) - Est. Budget: $75 - Posted
Our company, Mad Hat Creative, is currently looking for an IT contractor to do misc. jobs around our office. We are in immediate need of a printer setup with wifi capabilities. The printer connects to the internet through the wall but will need help setting up wifi. Could you please send me an estimate for this service - future services?
Skills: Hardware Troubleshooting Technical Support