Technical Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $600 - Posted
Make cold calls into doctors' offices and convince them to create professional profiles and join our free online healthcare marketplace. Take incoming telephone calls and web-chat sessions from doctors and their staff looking to create professional profile account on our website. Assist doctors create professional profiles on our website. Meet weekly sales quota Must speak perfect English & Spanish
Skills: Appointment Setting chat support Cold calling Customer service Customer support Email Handling Email Technical Support Live Chat Operator Outbound Sales Phone Support Sales Telemarketing Telephone Handling
Hourly - Expert ($$$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Wir suchen einen erfahren System Ingenieur der über praktische Erfahrung zum Thema UEFI insbesondere im Umgang mit Windows Manger während/nach dem Klonen von HP Workstation/Deskpro verfügt. Ausgangslage: Bestehende HP-Desktop PC mit installierter Basis unter Windows 7 Pro sollen auf eine neue SSD geklont werden. Die alte Harddisk soll für lokal Backups erhalten bleiben. Problemstellung: Es ist unklar ob der HP-Preload (mit Revocery Partition) damals unter Legacy oder UEFI installiert wurde. Nach dem Klonen (Acronis 2015 - UEFI Boot) auf die SSD funktionert der Windows 7 einwandfrei, solange die alte Harddisk nicht wieder angehängt wird. Wird die alte Harddisk dennoch angeschlossen, wird das geklonte Windows nicht mehr gefunden. Erwartete Lieferobjekte: - Grundsätzliche Erklärung über die Funktionsweise und Zusammenspiel UEFI und Windows Manager sowie zur HP-Recovery Partition - Erörterung eines groben Lösungsansatz der genannten Problemstellung. - Unterstützung bei der Erstellung einer Schritt für Schritt Anleitung die Problemstellung lösen, ggf. unter Verwendung Dritt-Anwendung
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
REQUIREMENTS PRE-PROPOSAL: 1. Complete this assessment: 2. Understand we will guarantee you at least 40 hours per week, but your schedule may change and must be flexible ----------------------------------------------------------------------------------------------------------- We are a managed service provider in the Las Vegas metropolitan area. We are currently looking to expand our team of independent Upwork contractors. You will be joining a group of seven existing contractors, some of whom have been with us for years. What you'll do: Provide computer, networking, server and VOIP phone support to employees working for over 150 Las Vegas area businesses. We appreciate contractors who have a proven education record, especially with IT-based certifications, but we are focused on the right attitude and drive. It's important that you love technology and helping people, and that you're prepared for dealing with some very complicated problems! Support is provided by live telephone call and email only. Your English must be superb, with little to no discernible accent. What we offer: Depending on certifications, a starting rate between $4.44 and $7.76 per hour. Minimum 40 hours per week. After 90 days, we will pay for your exam fees on any of our approved IT certifications with CompTIA, Microsoft, SonicWALL and more. The opportunity to work with a great team, who wants to help you grow and excel. You will work with some of the best, professional clients on offer. You will be challenged every day, both by our clients and by your teammates. Please send an Upwork message with any questions before applying. Thank you for your interest in our position!
Skills: Customer service Customer support Microsoft Office Technical Support Windows Administration
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
* Morning checks of systems/software. * Performing backups of data. * Applying operating system updates, and configuration changes. * Installing and configuring new hardware/software. * Adding/deleting/creating/modifying user account information, resetting passwords, etc. * Answering technical queries. * Responsibility for security. * Responsibility for documenting the configuration of the system. * Troubleshooting any reported problems. * System performance tuning. * Keeping the network up and running. *mail issue resolved
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We have installed the AbanteCart software in our hosting plan and have also the default theme set up. We need some freelancers who are very experienced and professional in editing and managing the back-office of the AbanteCart,and do some editing work, also help in data entry, and make our website working properly and meet our requirements. We also need the qualified candidate/freelancer to process some photos/images provided to upload to the hosting/server from time to time. This is the daily routine work for editing and managing the website contents and providing the daily technical support in technical support. Will pay by hour and will also need the training session by distance to teach our students/interns on how to use and manage Either part-time or full-time is acceptable. Please contact us at the following: Email: Skype: sinoteach
Fixed-Price - Intermediate ($$) - Est. Budget: $45 - Posted
I'm looking for a content creator to create a how-to / self-help guide for adding an hosted email account to Outlook 2016. The guide will need to contain: *Written steps *Screenshots (Where applicable) *Gifs (where applicable) There is potential for this to become an on-going project as we currently have over 100 self-help guides which need updating and the potential for new content needing to be created. Attached is a style guide which should hopefully give some further insight into​ the type and style of content we're looking for.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a person in Vietnam to provide Technical Support (Tier I mostly) to elearning students of our online course. The project will start with 1 month full time work, and may be extended to the next 12 months. Responsibilities for the contractor will be: - Help end users with the set up of their computers (browser, plugins, microphone, speakers...) - Solve technical questions regarding basic usage of the system - Receive technical questions and escalate them to Tier II if Tier I is unable to solve them. Applicants should be fluent in both Vietnamese and English, have deep knowledge of system configuration in Windows systems, and previous experience in customer support.
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
Coach talented video creators on how to live stream perfectly. You will provide content coaching and technical setup help to rising and existing star creators.Set creators up to entertain their audience with strong stream content and smooth stream quality. To succeed at this job, you need to have a technical-background and great people skills. You will teach creators how to stream their mobile device, facecam, chat screen, and audio to live audiences of anywhere from 10 - 10,000 viewers. Experience with OBS is a big plus and experience with XSplit, AirServer, Elgato, or other streaming software is also a plus. Let us know in your application if you’re familiar with any of these tools. There’s the opportunity to continue working for as long as you desire if you do a great job. We will always need someone to help onboard our star creators!
Skills: Technical Support Telephone Handling Video Streaming
Fixed-Price - Expert ($$$) - Est. Budget: $50 - Posted
I need to create or possible just provide an expandable banner/adtag hosted in DCM platfrorm. Critical part of the task is that the tag should be 1. Expandable banner 300*250 2. Should be hosted in the DCM/DFA Google Double Click server. The purpose of the task is testing against the ad serving platform. I aslo have a few samples of expandable ads to host, but I have not time to learn the DFA platform to put them inside for trafficking. Please feel free to ask questions if the request is unclear. Thanks!
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Administrative Support Customer service Customer support Email Handling Email Technical Support Helpdesk Technical Support Virtual Assistant Zendesk