Technical Support Jobs

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Fixed-Price - Intermediate ($$) - Est. Budget: $100 - Posted
We need native english negotiator. You will call our clients by skype and negotiating about our deal (without sales). We need high-motivated person. We will pay only for results.
Hourly - Entry Level ($) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
Hello, I have a site that was made for me that I am trying to figure out how to use and I need someone to walk me through on how to navigate through the site and figure out how to change things. I'm not new to wordpress, but the way this theme is set up is confusing and I need help asap on changing info, adding photos, etc...
Skills: WordPress
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Can you convince potential clients to sign up for our service? We answer clients WordPress questions and provide support to their WordPress tasks I need you to answer their questions when they are thinking about signing up. You will also need to be a go-between with our developer and the client. Provide estimated timelines to clients (along with quotes) for work to be done. Experience needed with: Customer Support WordPress Skype/email/Viber Excellent English and grammar are required. Getting clients convincing them to sign up is critical to our business. Being able to SELL our service is very important because that's how our business runs! The service you'll be convincing people to sign up for is our Guru Unlimited service. Http://www.yoursiteguru.com/guru-unlimited Also be willing to provide improvement ideas to me. While not answering questions I would like you to be prospecting, contacting not potential clients, and performing SEO on our website.
Skills: Customer support Sales WordPress
Fixed-Price - Expert ($$$) - Est. Budget: $6 - Posted
I want to hire who could help me to resolve the Processes Chain errors so mainly it will be processes chain support where I need help to find the errors when chain fail and get advise how to resolve it without sharing my screen. This help usually required a entire week once in a month and I can communicate the dates a week or 2 before the support start. I needed the quick respond time when I call cannot wait more then 10 minutes (very important) I may also use the help in development if I needed and found the person is proactive. I will communicate the rate over the Phone with my selected person.
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
A software company is looking for an awesome support person. This person should have the ability to learn and support our product. There is not too much technical ability required except ability to install our product and install printers and configure the same. The main capability is the ability to learn our product and be able to answer questions. Strong analytical skills are needed. This is not a simple phone answering. We need someone who can think, understand the problem and provide answers to the client. We are looking for someone who can work with us for a long time.
Skills: Customer service Customer support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Windows file transfer software (client and server) technical support mainly via phone. Preferably the service is charged on the minutes of calls, please quote accordingly. Tasks include outgoing phone calls to follow up customers using the trial version of our products, use remote desktop to help troubleshoot technical problems, and call back customers to answer their query. Support staff are preferably MCSE certified. Fluent oral and written English is must.
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
I need someone for Chat / Phone support for our website which is an online e-learning training course. Candidate should be able to read and write in fluent English. Training for this position is fairly simple. Candidate will have to learn and understand the basic functions of the E-learning platform in-order to better assist the users. Please message me for more information
Skills: chat support Phone Support Technical Support
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
I am building a Blog and I need someone to walk me through how to build a Lead Funnel to attach a PDF on the sidebar of my Blog. I understand the concept and am "almost" there but would like someone to walk me through it. I have my Aweber set up and my Blog is Word Press hosted by Bluehost. My Blog is: www.valcard.net
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hello, we are looking for a US or Canada based customer support representative that can soon take over the lead customer support role. You would be responsible for answering support tickets via our online support ticket system. Later, you will be responsible for mentoring/training new staff as we grow. Our website is: www.iwriter.com which is the largest content provider on the internet. Only native English speakers apply. This is for a longterm position with our company and pays well. You would be working directly with myself. Please explain why you are the perfect fit for this longterm position. Thank you.