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Technical Support Jobs

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Hourly - Intermediate ($$) - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I am currently facing some trouble with my wordpress website's SSL www.LoLBoost.gg I bought and installed the SSL. But it isnt showing any green padlocks, because my website has insecure links. Check www.whynopadlock.com and enter my website there to see exactly what's going on. please email me : lolboostgg@gmail.com or skype myhero.sythe Thanks in advance!
Skills: SSL Website Development WordPress
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
With the fast growth of our company, we are in need of computer savvy, highly technical personnel well versed in Help Desk positions willing and eager for personal growth and development. If you are looking for a long-term, full time, home-based position in IT, this is the job for you. To be successful in this position, we are looking for employees who: *HAS GREAT CUSTOMER SERVICE SKILLS AND PREVIOUS IT HELP DESK EXPERIENCE *At least a LEVEL 2 position in a Philippine BPO company. *Troubleshooting capabilities for most Windows operating systems and networked printers (Win XP to 8) *HIGH SELF-INITIATIVE AND INNOVATION If you do have these qualifications, we would absolutely like to have you on our team. Compensation wise, we offer THE BEST PACKAGE in the market: *Starting salary of $3/hr, to be discussed and assessed with the management. *Full Tech Set-up including SSD-equipped ACER laptops, ASUS monitors, Yealink VOIP phones, Plantronics Headset, QOS Routers, Internet Reimbursement *Mandatory benefits in the Philippines including SSS, Philhealth, PAGIBIG plus an HMO And our best offer yet! *We offer a 2-3 weeks trip to the Chicago office and tours every year to 2-3 of our best remote employees from around the world. *After 3 years into the company, you are given the chance through performance deliberation to migrate to the US together with your family, all sponsored by the company. *Another year afterwards, the company may even sponsor for your greencard in the US. Interested? Apply with a short summary of your technical expertise and if shortlisted, you will be asked to be ready for a Skype interview. We need THE BEST people in our diverse and continually improving team. ww.jexet.com
  • Number of freelancers needed: 3
Skills: Active Directory Customer service Customer support Desktop Support Microsoft Exchange Server Microsoft Server Phone Support Technical Support VOIP Software
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We have a system to monitor for 3 shift - PST ( Los Angeles Time, US ) 1. PST 3 AM ~ 8 AM ( 5 hours ) 2. PST 8 AM ~ 1 PM ( 5 hours ) 3. PST 1 PM ~ 6 PM ( 5 hours ) From Monday to Friday ( US ) - 5 days . We will provide System monitoring dashboard to read - CPU rate every 10 min. to update Maximum value to google sheet. ==> 30 time of data entry. We expect to hire 3 people for above 3 different time zone, No special skill required, but very diligent to update data and call us when it reach to critical value. **Please
Skills: Data Entry Microsoft Excel
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Help customers build Campaign Emails, Landing Pages, Opt-In Forms and provide technical support. Person needs to be very familiar with one of the common marketing automation platforms like Infusionsoft, Hubspot, Ontraport, Marketo. Person must have excellent english skills and be able to work with customer over the phone to troubleshoot issues.
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Help customers and answer questions related to our products and give basic phone/email support to customers. Our two Products are easy to learn but can take some time to master. A strong command of English language is necessary. You must be available at odd hours as well as U.S.A business hours. Please visit http://www.trackroad.com & http://www.mydispatch.com to get an understanding of our products. Please message me if you are interested and we can go from there. Thanks, Matt
Skills: Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are unified communications company located in US and we're looking for supportive and detail individual to join us. Technical Support Representative will answer customer tickets and provide resolutions for customer issues revolving around the setup, provisioning, and use of our service. - fluent in English, spoken and written. Need to be able to handle phone calls if necessary. - Great manner and patience to all customers. - Detail oriented is a must - Remote Desktop and web conference for training and demo when needed. - Maintain and update knowledgebase regularly.
Skills: chat support Email Handling English Phone Support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
WeAssist Services Group is looking for a experienced Technical Support Representative to be a part of our growing team. We are looking for experienced freelancers or contractors that are dedicated, trustworthy, can work with minimal supervision, a team player, punctual, result oriented and most important is always willing and able to meet the demands of our clients. Candidates must have: a fast and reliable internet connection must be available thru Skype and comfortable doing Skype Audio or Video call a pc headset with working microphone and speakers a working pc camera knowledgeable using google doc, sheet and drive If you are what we are looking for kindly compose you own cover letter ( no generic cover letters please) and tell us about your experience in your field of work. And also let us know that you have all the requirements that we need that is written above.
Skills: Administrative Support chat support Customer service Technical Support Telephone Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are an app development company. We are kooking for a part-time to possible full-time project manager who can: • Work with QA testers, designers and developers • Manage timelines and communicate project updates in the form of email • Strong writing skills, need the ability to communicate in a professional tone • Having a Mac with Sketch is a plus • Experience with overseeing development for web or mobile apps and understanding user flows • Bonus if based in San Francisco & US • Requires responsiveness during normal working hours via email, slack, skypw • Requires participation in conference calls • Experience with Trello is a plus Training will be provided and job responsibilities will be given in great detail.
  • Number of freelancers needed: 2
Skills: Customer service Customer support Project management Project Management professional
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi, We are looking for a Technical Support representative with experience in Linux Systems, WHMCS, cPanel/WHM and Virtualizor. We currently have about 15-20 active tickets a month. You will be provided with a Boxne Netowk Solutions email address. You are only asked to work for us when you get an email of a new support ticket has been created. *You will only work when a email of a new ticket is created *You will be paid for the amount of hours worked to resolve the issue *Your hours will depend on the amount of tickets + bonus if resolved promptly. *You will be asked to respond to this ticket within 8 hours of ticket creation. *We are looking for talented individuals willing to work at a low hourly cost. Bonuses/Raises will be available as we expand *YOU MUST* Respond to a service outage within 10 minutes (Text message will be sent to your phone) Understand Virtualizor, cPanel and WHM, Linux, Windows and WHMCS. *Have had prior experience with other hosting providers. *Be on Standby working on other projects for atleast 8 hours a day. (You will be asked to stay in a live chat session, during this time.) *Must be fluent in English. *We may ask you to provide Toll-free phone support as well. (Undecided at this time.) Ability to work with a team is necessary! Must be fluent in English* Must be able to complete job within 10 minutes if a Administrator requests the task to be completed. **YOU ARE RESPONSIBLE TO LOG YOUR OWN HOURS! Thank you.
  • Number of freelancers needed: 2
Skills: CentOS CPanel Customer service Customer support Debian OS Email Handling English KVM Virtualization Linux System Administration Live Chat Software Microsoft Windows Server MySQL Administration Network Administration Phone Support Technical Support Virtualization Web Host Manager Web Hosting WebHost Manager (WHM) WHMCS Development
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