You've landed at the right place. oDesk is now Upwork. Learn about the new platform.

Customer Support Jobs

332 were found based on your criteria

show all
show all
only
only
only
show all
only
only
only
only
only
show all
only
only
only

Hourly - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Ghostruck makes moving scary simple by helping customers book a move in minutes and helping licensed professional movers get more jobs to fill empty trucks. Our customers love the convenience and our movers stay busy with clean, well-paid jobs. Our job in support is to maintain the happiness! The Community Support Lead is all about helping movers and customers in our moving marketplace. You take customers and turn them into our strongest evangelists, and you’re always looking for unique and innovative ways to solve problems. You’ll be providing exceptional support, ensuring that problems are resolved promptly to create a wow experience. RESPONSIBILITIES Deliver high-quality service via our email and phone support platforms Be a passionate advocate for movers and customers while answering any questions that come your way Show empathy to movers and customers while solving problems and addressing unsatisfactory experiences Build loyalty among new users and get our early adopters...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Need to have a US Based phone support HelpDesk person for Level 2 (Medium Difficulty) issues. When Level 1 HelpDesk cannot figure out the problem, or is unavailable, you would call the user back, remote into their PC and evaluate or fix the issue. If the issue is a Level 3 issue you would call or email us back with the status and hand the ticket over to us. Ideal candidate would already be working from home. Prefer if living in US/Canada

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our business is a Mobile Spa. We give clients (locals and visitors to the island of Barbados) spa treatments in their condos, villas, cottages and apartments. Spa services include massage, pedicures, body wraps, body scrubs etc. We are in the GMT-4 Time Zone and you will be working a minimum of two hrs a day at first, from 9am to 11am our time! This time needs to be convenient for you. The person hired will be able to take inquires from current and potential customers about the price of our spa treatments, what each treatment involves among other things. They will also take treatment requests from them and then alert spa staff of these requests/gigs and get back to the client when availability is confirmed and then make the final booking. You will then inform our therapists of the confirmed bookings and follow through with the therapists until the service is delivered to the client. Here is a detailed description of the job. Most of your time will be spent doing the tasks under...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're a fashion startup looking for a smart person to help us with ongoing tasks for our ecommerce business. Tasks include: -Customer communication -Small Shopify changes (e.g. edit page, change photo, upload content etc) -Issuing refunds and invoices through Shopify & Paypal -Creating custom orders in our warehouse dashboard This job is ongoing and approx ~5 hours per week. The job is unique because it can be easily integrated into your current daily routine (and/or other job). There are a small number of tasks that *are* time sensitive and need to be dealt with immediately, but most of the tasks can be completed any time within a few days. You must be an amazing communicator. We have a casual speaking style, not looking for formalized/canned customer support emails.

Hourly - Est. Time: Less than 1 week, Less than 10 hrs/week - Posted
I need a person who is a genius on the phone phone and knows how to close sales on the phone. Perfect English only, no accents at all. All leads I provide are "hot leads" so there's no cold calling involved. In other words, all people have requested a call from us. Your task is to: - qualify the lead (find out their current situation) - educate and direct them to the right solution(s) - close the sale // to ensure quality all calls will be recorded and to provide feedback for improvement, if any.

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for a U.S. based virtual Personal / Administrative assistant. Must have knowledge of New York Duties: Customer Service Follow up Accounts Scheduling appointments Weekly Planning and Organisation of a Busy Professional Streamlining and organising administrative processes. Must be fluent in English and experienced working with high end clientele Applicants will need to send in simple Video application once short listed.

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
WHO WE ARE We are a property management company in Florida, United States. POSITION WE ARE HIRING Bilingual Maintenance Dept Assistant JOB DESCRIPTION Spanish/English Bilingual Customer Support person who will be doing: - Contact tenants and owners in Spanish via Phone (Skype) and Email - Provide support to Maintenance Manager for Spanish customers - Be available to answer phone (vis Skype) - Answer Maintenance Calls and Emails in both English and Spanish when Maintenance Manager is unavailable - Provide translation between Maintenance Manager and the customers - Enter and update relevant information in Propertyware, our property management software - Enter and update Night Tenders Database with latest property information (add/edit/delete properties, update maintenance specific data) -Other tasks as needed MUST HAVE QUALIFICATION AND SETUP - Professional and grammatically correct English and Spanish, both written and spoken - Good internet connection (2Mbps...

Fixed-Price - Est. Budget: $ 1,000 Posted
We are building a large shopping community network and we are looking for promoters. - Your job will be to promote our worldwide shopping community network to potential customers, explain the benefits for the customers and register them. - You are free to use the best way for you to contact the potential customers : offline by organizing meetings/visits, or online - by email, phone, chat etc. - up to you. Customer benefits: - 100% free registration, no hidden costs. - One registration accepted from multiple shopping partners in the customer area and worldwide too. - Discounts, cashback on every purchase and shopping points. - Transfer the cashback to their bank account or use it for shopping - You will get payed per customer registrations. Your additional benefits: - Same as for the customers you will get a 100% free registration and enjoy discounts, cashback and shopping point on your daily purchases, you can also transfer the cashback to your bank account or use...

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Executive Administrative Assistant Job Purpose: Enhances executive's effectiveness by providing information management support; representing the executive to others. Executive Administrative Assistant Job Duties: Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics. Conserves executive's time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analyzing information; initiating telecommunications. Maintains executive's appointment schedule by planning and scheduling meetings, conferences, teleconferences, and travel. Represents the executive by attending meetings in the executive's absence; speaking for the executive. Welcomes guests and customers by greeting them, in person or on the telephone; answering or directing inquiries. Maintains customer confidence and protects operations by keeping information confidential. Completes projects by assigning work...