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Customer Support Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are currently looking to find experienced Customer Service Agents to service our online customers 24/7. This is a very important role within our business and offers great opportunities for those who show professionalism and determination. Key Responsibilities: Provide customer service to customers via Live Chat and e-mails in English and multiple other languages. Guide customers through the site and assist them in using the various services and products offered. Resolve and report all sorts of technical problems reported by customers. Handle both written and verbal internal communication, which is in English. Work in a team, support team members and contribute to a good atmosphere on the job. Key Competencies: Excellent written and verbal communication skills – e-mail, chat. Excellent team player Pleasant personality Can work well under pressure Works under minimum supervision Flexible working hours Technical Requirement : -You must have access to a stable internet...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
One of the largest, oldest an highest rated providers of licensed fraternity an sorority products and apparel is seeking passionate Account Managers who will partner with and ensure the long-term success of our customers. We have more inbound leads than we have the people for! Most of our customers have already made up their minds (our website has over 35,000 designs) others might need a little help...and there are a lot of them. When you represent our company, you learn to make the purchasing experiences of our customers one of the most rewarding things they will do during their 4-5 years of college. As a result of this experience, they will continue to contact you again and again after their first order is delivered. You receive bonuses on these additional sales. You will be responsible for developing long-term relationships with an endless stream of contacts who request our help online. You will liaise between customers and cross-functional internal teams to ensure the timely...

Hourly - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Thanks for taking a look at this assignment. You will need to answer inbound calls for our clients. There are multiple companies that we answer calls for. You will need to obtain and verify callers name, phone number and additional information depending on the client. Some clients you may need to schedule for an appointment. While others you will obtain basic info and transfer the call. You will need to have excellent English and prefer an American or Canadian. You can not have an accent. We will need you to work Monday through Friday from 8 am PST to 1 pm PST to start. You will use our software to receive calls. You must have a quiet work environment free from children, other adults, or pets. Please again only English reps with no accent will be considered. Will not hire representatives in the Philippines or India. Do not apply. The pay is $5.50 an hour to start. Pay will be $6.00 for individuals who speak Spanish/English. Please send a voice sample with your cover...

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire several people who will manually extract data from online articles. Specifically, looking through job posts that are posted online and breaking those out into parts: the responsibilities, the compensation, the skill requirements, etc. This is an easy job but requires careful work. We need people who are: - available from 10AM to 2PM / 10PM to 2AM - California time. - able to meet set quota - able to work for 18 hours per week (4-5 hours per day) This is a good part-time job for someone who needs minor extra income. There will be a fixed hourly rate of $3 (exclusive of Upwork fee). Training will be provided and is paid. To apply, please include the word "green" at the top of your application and answer the following questions and do the very simple attached task. 1. What is your Skype username? 2. Go through the attached screenshot and give us the following breakdown: - Job Title: - Company Name: - Responsibilities: - Ideal Candidate: -...

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our ideal candidate: • A Bachelor’s/College Degree with subjects in computer and internet usage • Proficient in using MS Office 2007 products like Word, Excel, and PowerPoint • Conversant in English and confident in written • Experience with Search engines and Google maps • Outstanding attention to detail and knows how to multitask • Comfortable to work in a team of diverse people • Previous database or content research experience is highly advantageous What we offer: You will get the opportunity to work comfortably from your own home. No traffic, no noise, no stress! Spend more time with your family! We offer a competitive salary rate so come and join us! Get to work with fellow Filipinos who have been in the company for years! Technical requirements of the job: 1. You must have a fairly new computer or laptop which runs a Windows 7 2. A headset and a webcam 3. You must have your own internet connection with a minimum speed of 1mbps

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone who can offer live chat and phone support for a Forex Broker. We currently have people who take charge of the 9am-6pm Melbourne time support, so we need more to cover the rest of the hours so that we can give 24-hour support from Mondays to Fridays. Although your main priority will be to support our clients with any questions they may have during quiet periods there will also be a few admin tasks, for which, training will be provided. You must be available for either 6pm-1.30am or 1.30am-9am Melbourne time 5 days per week. Please let us know which shift would be your preference. What skills are needed? Excellent written and spoken English skills are necessary. Fluency in other languages aside from English (preferably Chinese or Japanese) would be a strong advantage. Preferred knowledge and skills: Any prior work in or knowledge of financial services or betting/gaming industries would be an advantage. Prior experience in live chat, telephone or...

Hourly - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
I need a Virtual Assistant with versatile quality as Data Entry, Web Research, Ad Writing, Re-Writing, Content Writing, Ad Reviewing, Administrative Support, Cold Calling, Email Handling, Customer Service etc...

Fixed-Price - Est. Budget: $ 5 Posted
Philippines ONLY. Requirements: 1. Microsoft Word formatting, documents, Excel preferred 2. Working ~9AM-5PM USA PT or 12AM-8AM Philippines Time 3. Work from Home 4. High-Speed/Stable Internet 5. 40 hours/week Monday-Friday 6. No Overtime 7. EXCELLENT written and spoken english 8. You must not currently have a full-time job or other job obligations (or are looking to leave) 9. Must have great communication skills and is SHARP 10. Using Hubstaff for time tracking and screenshot (every 2 mins). Must be above 70% activity for each day and week or will be dismiss-able offence. 11. MUST BE EXTREMELY RELIABLE. Showing up every day to work on time with no incidents. Maximum 1 incident per month. Responsibilities: 1. Email/Phone Correspondance, Marketplace Correspondance 2. Managing Sales Channels/Orders 3. Returns 4. PO/ Credit card orders/ etc 5. All front-facing exchanges 6. Multiple random PA work to assist me Add to Skuype-melvyn koh keywolf Salary $400-$500/month

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a communications company looking to hire person with a background in customer care tailored to the needs of business clients. Our ideal candidate must have excellent command of both verbal and written English, be able to work independently as well as with a team. This job is open to people who want to start right away. We are only interested in people looking for long term work and very serious. Must have a quiet location, with reliable computer and stable internet link.

Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi Upworkers! I am currently in need of a hardworking dedicated virtual assistant. I run an online store selling cases, and I'm in the midst of starting up a jewellery wholesale business as well as another business with my family selling custom rustic furniture. I need someone who can assist me with all three business since I currently am contracted 45 hours of the week. I need someone who is intituive and is able to work with fairly vague instructions - i do go to effort to create very clear instructions but i won't always be able to walk you through each task step by step - at the moment i need someone who is able to process customer orders, keep the website updated, add to the playlist side of the website, answer custom emails, and take care of the internet marketing - i.e. posting instagram content, updating the pinterest, researching promoters for the products. For the wholesale business I am need of someone who can help me to work out cost pricing for jewellery items,...