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Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company is a full service auto glass repair and replacement company. It’s a family owned and operated business that offers a wide range of second hand and new aftermarket glass, headlights, tail lights, mirrors and other car window accessories for all makes and models of cars, vans and 4WDs, servicing the greater Brisbane area. We are currently seeking for a strong customer service oriented, fast-paced and self-motivated Admin/E-Commerce Assistant to come on board and demonstrate passion and determination to help drive their business forward with along term position. As an Admin/E-Commerce Assistant, you will be responsible for the execution of a wide range of administrative tasks to help support the business. Essential duties and responsibilities include the following. Other duties may be assigned. • Managing inventory and stock levels via Neto (an E-Commerce software platform) • Research inventory discrepancies, document errors, and changes. • Report discrepancies to management. • Maintaining vendor relationships • Managing E-Bay storeo - Updating/writing product descriptions - Updating product prices - Updating/researching product images, utilising all online resources available - Listing/updating/researching database of correct car make and models as well as parts • Providing exceptional customer service by responding to customer questions in an accurate and timely manner;maintain a high degree of professionalism in communication. • Works independently and within a team on non-recurring and ongoing projects. • Maintains confidentiality of all dealership, personnel and company matters. • Perform other related duties as assigned or required. ***A detailed job description will be sent to interested candidates.** IMPORTANT: Please note that your resume must summarise the responsibilities you've handled from your previous roles.*
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for an assistant for a couple tasks. You need to have experience with both shopify and aliexpress. You must also have experience with dropshipping. Task 1 - Researching products on aliexpress and then adding them to a shopify store. This task will include copying images and item details from aliexpress. You will then add this information to aliexpress. Task 2 - taking orders from shopify store and fulfilling them by entering in each order into aliexpress or working with vendors and providing customer information in csv files. You must extremely detailed oriented. Also a strong handle on English. Chinese is a plus since the vendors all speak chinese. Please give examples of previous experience. We will more than likely expand into ebay as well, so experience there is a plus.
Skills: Customer support Customer service Data Entry Drop Shipping
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 18 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
  • Number of freelancers needed: 4
Skills: Customer support Administrative Support Asterisk chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a small not for profit provider located in Adelaide, South Australia with 5 networked desktops and server. I am seeking quotes for an ad hoc help desk/administrator to troubleshoot as required. We currently have an IT provider who provides, but would like to review this arrangement to ensure that we receive only the support and services we require, being a small not for profit provider. We are seeking the services of an IT provider or individual who can: *provide support through phone, remote and email support *install necessary critical and security patches as required *resolution of IT related issues i.e. printers, desktops *setup of new users We would be happy to explore a reasonable per hour rate, or a maintenance block of hours. Happy to receive responses outlining your experience, services offered and rates.
Skills: Customer support Computer Networking Computer Repair Computer Skills
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a Virtual Assistant with customer service experience for about 20-30 hours per week. The ideal candidate will be part of an agency so that there is backup support in the event they become unavailable. The core responsibilities will include: -Email handling -Customer support (phone and email) -Project management The right agent will be someone who enjoys working independently and would like to work together for an extended period. They also enjoy helping people and solving problems.
Skills: Customer support Administrative Support Email Handling Google Apps
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Your sole job will be keeping angry customers happy and hopefully getting their bad feedback removed. This is done by refunding orders and sending apology notices with a free coupon. You will get an email/text notification that we received a bad feedback, and you will refund the order in our Amazon Seller Central Account and send the de-facto apology response. If the order is over $50, I will have you contact me. Thats it. Eventually I may also have you handle basic CS inquiries, 90% of which can be answered with a canned response.
Skills: Customer support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Tasks include working with software like Photoship, editing video (adding music), answering customer support tickets (guidelines and templates provided), listing products in Shopify (copy and image given to you), run reports and creating Excel Spreadsheets, working with suppliers (email, sending reports, etc), and other tasks as they arise. Spreadsheets and tasks complete should be maintained and provided weekly. Hourly rate of $3/h to start during trial period to ensure a good fit for both you and I. Thank you for your time and attention! Chad
Skills: Customer support Administrative Support Adobe Photoshop Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This position is full-time 35-40 hours a week and will require the use of an active internet connection. The representative will be required to read, comprehend and respond to at least 80-100 messages through a cloud based messaging system. Message subjects will include typical customer service inquiries including: tracking, Order Status, Troubleshooting, Refund, Warranty, etc... The position is only e-mail customer service at this time, there will be no phone or chat support required. OPT7 is our brand name and we offer automotive lighting, including HID and LED product lines across many different applications. We currently offer our products through many different online retailers. Because of the technical nature of our products, a majority of inquiries will be technical in nature and will require knowledge of automotive electrical systems and lighting systems. Training will be provided but candidates with the following skills sets will be considered first: 1. Automotive 2. Electrical 3. Lighting 4. LED 5. HID Lighting 6. Strong english writing/typing skills www.opt-7.com/support If you are interested, please reach out to me on Skype (Solsonwint)...in the initial invite, please provide me your resume and quick summary of your professional experience, Look forward to working with you! Steven O OPT7 Customer Service Manager
Skills: Customer support Automotive Engineering Customer service eBay Motors
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
JOB: I require help writing management responses to reviews from customers on Tripadvisor. Looking for someone to log on once a month and help maintain the high levels of service that had previously been implemented. What we need: * Excellent written English skills *Someone ideally who has worked in the hospitality industry before. * Customer Service expertise The job should take no more than an hour, once a month. We will trial this month, and then go from there. If successful, this will be a once a month deal, (maybe more). Why should you be interested in this role? A chance to interact with some of the best customers in the world! I will be in touch once a month, and give you the log in details so you can do your job. TASK WHILST APPLYING: *Go to our Tripadvisor page https://www.tripadvisor.co.uk/Hotel_Review-g190744-d1963411-Reviews-The_Grainary-Scarborough_North_Yorkshire_England.html *GO and read my responses * In you cover letter, I want you to respond to this review like you were me! David T Knutsford, United Kingdom Level Contributor 11 reviews 6 hotel reviews common_n_hotel_reviews_1bd8 5 helpful votes “Not as good as it sounds” 3 of 5 starsReviewed 2 days ago NEW First of all be sure what you are booking. This is a purpose built B&B facility primarily designed for families with young children. If that does not fit your criteria I would respectfully suggest you try elsewhere.However cleanliness was good, bed and room adequate and breakfast ordinary. Definately not very accommodating either. This is your trial! I look forward to hearing from you
Skills: Customer support Customer service English English Grammar
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