Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Real Estate Company looking for a transaction coordinator to oversee our credit credit repair division. Duties will include overseeing sales team, scheduling, taking payments, following up with clients, Oversee day to day of business. Must be detailed oriented able to multi task, customer service skills, and proficient in English. Please reply I am not a robot
Skills: Customer support Administrative Support Customer Retention Management Skills
Fixed-Price - Entry Level ($) - Est. Budget: $900 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services,invoice,data entry and also data processing .Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry,customer,Ed services,reply to emails,handle data processing and also handle all that deals with invoicing and recordings,creating and design website
Skills: Customer support Customer service Data Entry Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We’re looking to add an enthusiastic and motivated individual who thrives in delivering the highest quality experience. You take pride in your work and believe in what you’re doing. You're passionate about other areas in your life and take that creativity with you when it comes to working with people. We are looking for someone with a great personality, winning attitude, and ability to think on your feet. You’ll be responsible for: * Email Communication * Data Entry * Use CRM system * Daily communication with status updates and reports The ideal candidate for this position will also be well versed in other areas such as Customer Service and Data Entry.
Skills: Customer support Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'm looking for someone responsive and detail-oriented who is comfortable answering general website email inquiries and phone calls. Timely responses and efficiency are of the utmost importance here. You would need to have a very reliable internet connection, your own reliable computer, the ability to work with web-based email, and your own reliable phone (landline or cell works) and phone connection. Fluent English is necessary and experience writing in some capacity is a bonus as this job requires kind but succinct responses. Work hours are estimated at 4-5/week and flexible but should occur during the Eastern time zone business day. Timely responses are of the utmost importance here as we guarantee an email or phone reply within 24 business hours. The most efficient way to do the job would be to work a little bit each day M-F, but I'm open to suggestions. If desired, there is room for growth in this position.
Skills: Customer support Administrative Support Customer service Email Etiquette
Fixed-Price - Expert ($$$) - Est. Budget: $600 - Posted
We are a startup company looking for an expert salesperson that can get the job done. We focus mostly on SEO services, so a knowledge of SEO would be helpful, but not vital. Most importantly, you need to have a burning desire to succeed. You should be extremely client-oriented, highly motivated and never say die. The pay will be based on commission from the sales you make. Since we are a startup firm, we have no feedback here on UpWork, but that will change very soon as we hire more people to help us as we grow. Some additional requirements: •You develop deep and meaningful rapport with your clients and communicate with piercing persuasiveness. •You believe you can be the best at almost everything you do and can prove it. •We offer an excellent commission structure and great opportunity for upward mobility. Responsibilities Include: •Execution of the entire sales cycle, including prospecting, outreach, pitching, and closing. •Ability to exceed aggressive targets. •Manage and optimize the campaign pipeline •Provide valuable feedback to management to improve sales and marketing strategies. Desired Skills and Experience: •2+ years of experience in sales •Passionate about making a difference •Results-orientated individual who strategically pursues business with energy and drive •Extraordinary work ethic •Ability to thrive in a dynamic global work environment •Skilled negotiator •Excellent written and verbal communication skills If you are interested and qualified, we want to hear from you!
Skills: Customer support Cold calling Customer service Internet Marketing
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Seeking Remote Customer Service Representative/Admin/Virtual assistant Duties would include - Answering calls for customer service issues and to place orders - Responding to customer emails - Placing orders with warehouse to ship replacement parts Must - Have access to computer connected to high speed internet to log into system - Be able to receive calls in quiet location between the hours of 9-5 EST This position is 100% remote as you would log into our system. Calls can be routed to your phone and emails forwarded to your smartphone if needs be. Time needed is approximately 5 hours a week. If you are seeking more hours, please look at our other part time positions: Order Entry Manager Social Media Manager About us: We are a pet products manufacturer, selling our products to retailers and consumers. Please send a cover letter and a resume detailing - Your experience - Your computer setup and internet connection - Your available hours per week. Pay is $20/hour plus holiday bonus. (Upwork fees can be discussed) Applicants should be US based. DO NOT CONTACT US OUTSIDE OF UPWORK
Skills: Customer support Customer service Virtual Assistant
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We keep re-posting because we keep growing! Come join us in disrupting the billion+ dollar per year home services industry! Ezhome.com was cofounded in 2015 by two successful serial entrepreneurs (including the co-founder of oDesk, now Upwork). We aim to revolutionize the home services space, starting with gardening, the way Upwork revolutionized how the world works! We have an ever-growing customer list and plan to triple our size by the end of the year! We're looking for a warm personality, with exceptional support skills, to care for our customers and gardeners alike, end-to-end. For more information on our company, please visit our website at www.ezhome.com! There is HUGE potential for career growth! Job responsibilities: - Manage all things "service related" within a set region, as the main point of contact and the primary person responsible for keeping our customers and gardeners happy. Examples of daily communications may involve: upgrading a current plan level, coordinating a return visit to pacify a customer complaint, helping a gardener troubleshoot his field application, speaking with a Field Supervisor about issues at a particular property, etc. - Update CRM (multiple steps involved per appointment) - Respond to customers and gardeners in a timely manner and document all communication in Zendesk and/or our in house app. - Communicate as a responsive and friendly team player between many teams and departments of the organization Requirements: - Must be Located in North America! - Native English speakers only please, must have great oral and written communication skills - Spanish speaking a plus! - Tech-savvy and familiar with Microsoft Office and / or Google docs - Able to multi-task in a fast paced environment and keep an ever growing list of client accounts in order - Detail oriented to complete and appropriately document tasks in multi-step processes - Quick on the computer to interface with multiple programs/websites/spreadsheets at once (e.g. email, internet, calendars, maps, billing app, CRM software, time tracking app, photo manipulation software) - Knowledgable and/or willingness to learn about the gardening/landscaping industry is a plus! -Starting pay range is $13-15/hour (exclusive of the upwork fee - the freelancer's portion). Must be willing to start in this range. Hours: Looking for someone who can work FULL TIME during business hours PST. This is a 40-50+ hour/week role and must be fully available M-F 8:30 - 5:30 PT, as well as one day on the weekend (for 5-6 hrs) on a rotating basis, with the potential to exchange for a weekday with modified/reduced hours. If you meet the above requirements, we want to talk to you!
Skills: Customer support Administrative Support Call Handling chat support
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
Looking for representatives in all languages from all over the world. Need hundreds of reps. The position is calling small business owners with our free leads to discuss their Mobile Website solutions. You will know before you call or email if their website is up to googles new standards. For all those unaware Google has changed it's ranking system to more geared towards mobile websites, quite simply put if your mobile website is not up to Googles standards you become irrelevant in Google search and your business will suffer. This is brand new market and will be very easy to sell this product. You will even have a recorded webinar to send out to sell for you...selling on automation! This is a 100% commission job where your commission range from 35% - 50% of the total sale (sale can be any where from $250-$2,000 or more...you can sell it for what you want over $250) Have any customers already who could use this? Full training provided and no technical skills needed. All done for you. over 11 million need this in the USA alone. Dream roll here people. Unsaturated market and world wide customers. Big commissions! READ THE FILE ATTACHED
Skills: Customer support Customer service Email Handling Telephone Handling