Customer Support Jobs

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Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I have an online company offering nutritional, culinary and entrepreneurial training (in the works) I am looking for someone who has background in social media strategy and could manage administrative tasks. Tasks include: - Email and marketing automation, sending out lead pages, posting columns and how to's in groups, including FB and linkd in. - Client relations management would be ideal, including sales as well along with researching tasks such as researching products to brand and sell online. - Helping build operations manual - Managing affiliate partners Ideally this role is for someone who is results oriented and excited to work with a company that is growing to enhance people following their dreams and living in their best health.
Skills: Customer support Administrative Support Affiliate Marketing Lead generation
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
This role involves someone to be able to manage the entire content production process. You will have to have strong communication skills and have the right attitude to learn all the skills required for this process. Your role involves research of content topics, getting writers together and distributing content. Basic knowledge of SEO is a plus. Key attributes of ideal candidate: - strong communication skills - interested in learning new skills - good at planning and adhering to deadlines - results driven
Skills: Customer support Project management SEO Keyword Research
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
- Answer customer service emails - Make outbound customer service calls using a Skype number (which will be provided) - Deal not only with customers, but also third parties such as vendors, in resolving customer service issues - Excellent written and spoken English - Must have prior experience in customer service - Must be reliable and willing to work long-term - Must be based in North America and willing to work Mon-Fri, 1pm-6pm EST (slightly flexible) - Start off at 25-30 hours a week with opportunity to work more depending on performance and increased responsibilities - Previous work experience in e-commerce a plus - Knowledge of Freshdesk, Shopify, MailChimp, Excel, a plus We are looking for someone who is motivated about customer service and is willing to take the initiative in solving problems, someone who is detail-oriented and structured in their work, someone who is independent but also a team player, and someone who is looking to work with us long-term as we grow! If this sounds like you, please apply!
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Ongoing help contacting my clients and getting them to book appointments on my calendar. There will be outbound phone follow up as well as responding to emails and possibly some inbound calls via Skype. I need help getting my clients to open a Skype account walking them through the process as well. Please be proficient in English with a good English speaking voice as well as a professional appearance. High speed internet access is required with a quiet place to work with no background noise.
Skills: Customer support Call Handling Customer service Email Handling
Hourly - Expert ($$$) - Est. Time: Less than 1 month, 30+ hrs/week - Posted
Customer service managers ensure that the needs of customers are being satisfied. Their aim is to provide excellent customer service and to promote this idea throughout the organization they work for. They may work at various levels, from head office to the front end of the business and in most cases will be:
Skills: Customer support Call Handling chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Vacation Rental Management Company needs someone to offer phone support generally during the hours of 3PM EST to 11PM EST. Responsibilities: Appropriately directing calls for the following: *Customer Check-Ins *Client Care *Billing Issues Phone Support Specialist will summarize calls in written form and direct them to Management Must be able to work at least Monday through Saturday Strong spoken and written English skills are a must Spanish Speaking Skills are desirable (not required) Communication: Phone
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
. Maintain and schedule appointments . Order and maintain office inventory needs . Monitor and follow up on past due customer invoices . Create financial statements, W2’s, and 1099’s using Quickbooks . Processing corporate and personal returns . Handling IRS, IDOR, IDES and other official correspondence.
Skills: Customer support Administrative Support Adobe PDF Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer service rep to: -Answer emails and Fresh Desk tickets from customers -Manage orders (Shopify, Amazon, eBay, Magento) -Manage inventory in Stitch Labs (with our fulfillment partner giving physical inventory info) -Enter new products into the system -Answer chat messages from the website Customer communications will be about FPV racing drones, the status of their eCommerce orders, shipping information and quotes, re-seller inquiries, distribution inquiries, and much more. We have technical experts that can answer questions, tickets can be dispatched to them and they can help train.
Skills: Customer support Administrative Support Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Looking for a experienced web & mobile designer for our creative content company we need someone fluent in english very easy to communicate with and easy to contact must be detailed, effective, experienced, creative and know your stuff. We are looking for a great reliable outsourcer to send work to we are dealing with set prices and easy to work with individuals if interested please contact us asap. Please make sure to send us over your portfolio of work. Please answer. Do you have reliable internet ? How fast can you develop, create and turn around a site how many days ? Are you a expert in wordpress ? Do you know HTML, CCS, HTML 5, App Development ? Rate your skills 1-10 ?
Skills: Customer support Adobe Photoshop AJAX Communications