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Customer Support Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking to assemble a boutique freelance staff of Virtual Assistants that specialize in handling Live Chat and inbound Call Services, as well as email correspondence. We're looking for 4-5 Virtual Assistants to handle these tasks on an ongoing basis. Please specify which shift(s) you can work. Shift 1: 7:00 AM - 1:00 PM Central Time (Canada/US), Monday-Friday Shift 2: 1:00 PM - 7:00 PM Central Time (Canada/US), Monday-Friday Shift 3: 7:00 PM - 1:00 AM Central Time (Canada/US), Monday-Friday Shift 4: 10:00 AM - 4:00 PM Central Time (Canada/US), Saturday-Sunday Fluent English, a broadband connection, and a set schedule of 12-30 hours a week a must.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
On call Staffing Specialist needed to fill on call positions for in home US staffing company. -Be alert for email notifications of on call jobs -Accept positions through online portal -Text out through online system open position with exclusivity staffing time -Log positions once filled in our ZOHO system -Send authorization and booking forms to candidates -Be able to call Call Center as needed by telephone if portal can not accommodate request Pay: $5.00 per hour for time worked. Average of 6-8 hours per week. Hours: On call 5:30am-10:30pm Saturday PST and Sunday PST, actual working time around 6-8 hours per weekend. Need full access to computer during on call hours or effective mobile device.
Fixed-Price - Est. Budget: $ 750 Posted
Hi! I'm looking for freelancers who are interested in running an online business. I own multiple websites/webshops that are fully set up and that I'm not fully exploiting due to time constraints. I'm looking for multiple freelancers who are interested in experiencing entrepreneurship by running these online businesses. Each freelancer I select will run one business. By running the business I mean you will basically function as the owner. - You'll come up with a marketing strategy - you will promote the business - set specific goals+ actions to reach your goals - hire other freelancers to support you in your mission and handle all other task. Below you'll find an overview of the businesses: Business 1: Targeted at Pinterest promotion services Business 2: Targeted at Google+ promotion services Business 3: Targeted at b2b design services (corporate identity designs) Business 4: Targeted at Facebook promotion services Business 5: Targeted at Youtube video promotion services Business...
Fixed-Price - Est. Budget: $ 30 Posted
We are looking for a person who can handle our occasional customer support emails. We get about 5 emails a day on average, so it would take only ~30 minutes a day to respond to them, but occasionally can get up to 1 hour. We would like to hire somebody at a fixed rate per day. You can work remotely and choose when you respond, but we would like to make sure that every email gets answered within 24 hours. We are looking for somebody who: - can approach every email with an attitude of wanting to help - can quickly understand the situation and be proactive about figuring out the solution (and reach out to the right people in the company for help when stuck) - can write well If you are interested, please review Customer Support Test attachment and respond with your answers to the 3 hypothetical customer support emails.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking to hire a weekday Support Assistant for our heavy-traffic membership website (250,000+ members). The Support Assistant will need to be able to work approximately 8 hours each day. Total hours needed to start will be 16 hours per week. Wednesday and Thursday, 12am - 8am (MST). This is a part-time position. The Support Assistant will be responsible for watching over the website, clearing out spam and junk posts from our popular forums, responding to support questions from members of our site, scheduling social media posts, and doing research and other general assistant tasks. The ideal candidate must have: - a near-perfect grasp of the English Language - Great customer service skills - A strong attention to detail - Great problem-solving skills - A fun personality - The ability to work independent of day to day direction. - Not have another job If this sound like something you are interested, please apply and be sure to include the phrase...
Hourly - Est. Time: More than 6 months - Posted
I'm looking for a Virtual Assistant to assist our online training company with behind the scenes work. You will be working with the company owner. This is a part time position with the opportunity to increase hours and pay for the right candidate. Your responsibilities: - Research using the Internet or other information databases - Social Media management - Email management - Making phone calls to confirm appointments and other admin tasks - Other miscellaneous tasks that can be performed online/by phone - Must be accessible, online and on Elance Work View during agreed-upon office hours - we can be flexible to a certain point Your qualifications: - Broadband Internet connection - Good computer skills - Will need to have Microsoft Office software - Call center or VA experience - Strong understanding of Internet and online communication tools - Skype account (so you can join training and meetings and make phone calls) - Good spoken English - Strong communications skills and attention...