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Customer Support Jobs

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Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a fast and friendly support staff member to join our expanding webhosting company. You are: -> reliable -> friendly and can keep your cool even under pressure -> have knowledge with Wordpress and know how to interprete an error_log => e.g. you recognise in the error_log if a theme is having an error that prevents a website from displaying or things like what a .htaccess file is and what it does -> Available during 10 am to 6 pm GMT +8 for at least 4 days a week, preferrably more If you match the criteria above we would love to work together with you.
Fixed-Price - Est. Budget: $ 250 Posted
Our company, Apollo Air Group, currently undergoing a rebranding is a company that specializes in aircraft charter brokerage. We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our clients.You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Responsibilities *Operate as the lead point of contact for any and all matters specific to your customers *Build and maintain strong, long-lasting customer relationships *Develop a trusted advisor relationship with key customer stakeholders and executive sponsors *Ensure the timely and successful delivery of our solutions according to customer needs and objectives *Communicate clearly the progress of monthly/quarterly initiatives...
Fixed-Price - Est. Budget: $ 500 Posted
ABOUT POSITION Professional wellness company based in the US. We receive anywhere from 20 to 60 calls per day. May average to 100 to 250 minutes every week. Subject to increase. Looking for an affordable long term relationship with a live inbound call center. Or an experienced and responsible indepdentent contractor. Must have telemarketers who speak very good English. We provide easy training & scripts. I am willing to pay A UPFRONT FEE FOR MINUTE USAGE. In addition to giving a commission on appointments set. Doing interviews now and daily 530pm - 7pm US mountain time zone TASK SUMMARY 1 Take all inbound calls, follow outlined phone script 2 Set appointments with in 3 to 7 minutes talk time 3...
Fixed-Price - Est. Budget: $ 800 Posted
We are currently looking for someone to take on the role of Customer Relations Officer. 2 years of relevant experience is required for this position. The position involves a broad range of responsibilities: - Daily chat support (from 9:00 AM to 5:00 PM EST) - Customer support emails - Communication with technical support - Weekly transactional email marketing (MailChimp, Sendgrid) - Email & blog copywriting (once a week) - Weekly social media (Twitter & Facebook) Experience with Olark, Uservoice, Sengrid a plus. The position is full-time, Monday through Friday US eastern time and will be remote work. The candidate needs to be very autonomous and independent as he/she will have a lot of autonomy in his/her job. The Customer Relations Officer will respond directly to the CEO. The job is 40 hours per week with a fixed bi-monthly salary.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a work from home English/ Spanish speaking Customer Service Agent to provide support for various well-known international technology companies. Tasks : -Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in English and Spanish (speaking and writing), though speaking a 3rd language is a big plus. -You have experience with computers and technology products. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You are...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a fast and friendly technical support staff to join our expanding webhosting company. You are: -> reliable -> friendly and can keep your cool even under pressure -> have knowledge with Wordpress and know how to interprete an error_log => e.g. you recognise in the error_log if a theme is having an error that prevents a website from displaying or things like what a .htaccess file is and what it does -> Available during 9 am to 6 pm GMT +8 If you match the criteria above we would love to work together with you.
Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Candidate must be able to speak english! Your job will consist of anwsering your phone(which will be masked with our companies number) in our companies name and assisting customers with placing orders for delivery service. You will be responsible for collecting accurate information, sending email or sms confirmations, helping customers with selections, helping customers navigate the website,Taking credit card numbers, processing credit cards online, dispatching calls to drivers, internet research for customers, outbound calls to place orders for customers,escalating when needed for refunds or complaints. (**sales and social media marketing not required but a plus) Key skills needed to do the job: Organized Friendly Pay attention to details Flexible Fast learner ** YOU MUST WORK IN A QUITE ENVIRONMENT AT ALL TIMES (we are also looking for phone sales and social media marketing freelancers) FOR THE RIGHT FREELANCER, THIS POSITION CAN BECOME PERMANENT WITH INCREASED PAY AND/OR...
Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We have a new job opportunity - and we are looking for American fluent English speakers with experience in sales, telemarketing and calls - receiving incoming calls/ customer service. We are a local company that has a client starting an advertising campaign and needs telemarketers to answer customer phone calls. The work is from home and is 8 hour shifts, weekend shifts available. Pay- 10$ per hour + bonuses. Steady work, full time. Please send your CV.
Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
About the Keep Calm Network The Keep Calm-o-Matic is a fast growing social and ecommerce business, and the place for anyone to express their creativity, dreams and imagination. We’re on a mission to build a creative, positive social network which is loved by and well-engaged with its users. Our site sees millions of users each month, and we let them purchase the best designs, selling and producing a wide variety of personalised products and clothing. The company has staff in London and Bucharest and has recently won a place in the Smarta 100 “most brilliant small businesses in the UK”. We have a set of core values which we use to guide the business and our behaviour, and we would expect successful candidates to relate well to these. These values are: - It just works! Hard problems solved well, with no bullshit. - Customer delight. We do our utmost to give our customers an amazing experience. - Passion for well-designed tech products. We love building and working with great...
Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Summary ====== Our small, passionate team of two (one full-time, one part-time) is looking for a fanatical virtual assistant and email support person to handle first level support for multiple small online businesses, handle the content gathering for a popular online newsletter and handle various other small virtual assistant tasks. Why You Should Apply =============== The job is awesome because our customers are awesome; courteous and patient. We treat them like gold and they love us. If you’re interested helping people as well as working on your own time this position is for you. The workload is small at the moment (no more than 5 hours a week). Our work environment is second to none: you will have leeway to handle issues your way; no micro-management. No specific times where you have to be online. We love finding gifted, motivated experts and letting them do their job. This is also a great project for your resume. Our products are successful, public-facing software applications...