Customer Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hiring a Customer Service Representative for a full-time opportunity Respond to telephone or written correspondence inquiries from members and/or providers within established timeframes utilizing current reference materials and available resources Provide assistance to members and/or providers regarding website registration and navigation Process written customer correspondence and provide the appropriate level of timely follow up
Skills: Customer support Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
We need someone for a short-term project, probably about 5-10 hours, but it may be more. We will ship you 10-12 Wi-Fi routers and a Wi-Fi hub. Does this sound difficult? Don't worry, we'll explain everything you need to do. What do you need? Extreme attention to detail! We want to test configuration for our Wi-Fi product using different Wi-Fi routers with 4 specific ISPs: Telstra, Optus, iiNet, TPG. The skills you need: 1. Ability to follow directions, yet comfort with a bit of ambiguity...we are a start-up and you'll be helping us develop a test plan depending on how things go. 2. Ability to find things like where to plug in cables on your Wi-Fi modem and routers...again we will help you, but if this sounds too scary, this isn't the job for you! 3. Willingness to be completely, 100% thorough in your documentation of what happens as you go through instructions. 4. Ability to package things up for shipping...and get them shipped (we most likely will have a carrier able to pick things up at your home). Equipment you'll need: 1. A smartphone with iOS 8.0 or above or Android 4.2 or above 2. Access to the Internet in a home or business environment with one of these ISPs: Telstra, Optus, iiNet, TPG. Please state which one in your reply.
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Hello, I am looking for an assistant with flawless written English skills to manage responses from our outbound email campaigns. This person would have to follow a set of guidelines for appropriate responses (including calendar invitations). The goal of this role would be to schedule as many demos with Sales Leads as possible. We require 3 hours of work / day (Monday through Thursday) from 9am - 12pm Pacific Time. If the assistant's performance is strong after the first 8 weeks, there will be an opportunity to grow into a larger role (more hours per day / days per week). To demonstrate that you read this entire post, please respond with the whole application, please respond with "I am applying to be a Bizzy Agent" as your first sentence.
Skills: Customer support Administrative Support Customer service Email Etiquette
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You will need to handle email and telephone assistance to help our customers to use our product. This position is REMOTE, you will work from 9am to 2pm EST Time. You will need to use our own computer to connect on our support interface. We will provide you a VOIP phone. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge of Google Drive and Help Desk software is a plus
Skills: Customer support Customer service Zendesk
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
You must be female, a native english-speaker, and live in the U.S.A. Every evening between the hours of 5-6PM CST (Mon-Friday), you will call up each of our customers whose products have been delivered that day. Upon doing so, you will talk to them natively ask them a few questions and (if they agree) send them a short email with a product review link and a coupon code. You will be assigned a phone number which you can use to make calls.
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
For a couple of projects with clients that enter the German market in the next few weeks we are currently looking for Phone Agents for 2 shifts between 3pm and 8.30pm CEST (MEST). All customers have recently purchased from our clients' amazon stores. Your responsibility is performing a customer satisfaction call in order to find if the whole transaction went smoothly and the product is to their satisfaction. Depending on the conversation's development, you might have to offer technical support and schedule a call for it. You will be supported by a software that provides all necessary data and automates most of your work flow. We expect an advanced level of internet proficiency and a steep learning curve. We expect native speakers or near-native speakers with slight to no accent. We will have an interview with all candidates to verify your language and customer service. We will partly record this interview in order to verify that the person we hire will be the person that performs the calls. We will pay an hourly rate and bonuses based on performance. Details will be discussed in our interview.
Skills: Customer support Call Handling Customer service Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $2,400 - Posted
Hey there, IF YOU NEED A LOT OF MONEY, THEN THIS JOB IS FOR YOU! I'm Looking for a friendly, people's person to chat on Facebook with people from Asian countries specially Pakistan, India and Bangladesh. and offer them the opportunity to have a free 1on1 call with a very successful visa consultant...for FREE! but you'll need to target only the people who are interested in studying abroad, moving to Europe or working abroad. Get to know them and only then offer them the opportunity if they are interested Your goal will be to schedule as many calls as you can each week by adding friends on FB/twitter/instagram and start chatting with them... you need to enjoy getting to know new people you need to enjoy chatting to people you need to be good at building rapport with new people via chat you need to be able to type fast and handle few chat conversations at once you must have the motivation to earn a lot of money and willing to work hard for that! there's big commissions involved if you want plus basic salary potentially I have people making $600/week from 2hrs/day of work from commissions only you must know how to follow instructions and be hungry for results and money you must be willing to work more than regular hours, this is not a 9-5 work, this is work as many hours as you want job so you could make more money for yourself because you'll need to bring in results! I want someone who care about results and won't give me excuses for why things aren't working but will look for solutions himself apply saying 'this is for me!' and tell me why you're so passioned about having this job, i want young enthusiastic, positive people preferably from Pakistan, India and Bangladesh who want to have the option to earn more based on results and action they're taking ...if you're not fit that criteria please don't apply
Skills: Customer support chat support Customer service Data Entry
Fixed-Price - Expert ($$$) - Est. Budget: $600 - Posted
We are a startup company looking for an expert salesperson that can get the job done. We focus mostly on SEO services, so a knowledge of SEO would be helpful, but not vital. Most importantly, you need to have a burning desire to succeed. You should be extremely client-oriented, highly motivated and never say die. The pay will be based on commission from the sales you make. Since we are a startup firm, we have no feedback here on UpWork, but that will change very soon as we hire more people to help us as we grow. Some additional requirements: •You develop deep and meaningful rapport with your clients and communicate with piercing persuasiveness. •You believe you can be the best at almost everything you do and can prove it. •We offer an excellent commission structure and great opportunity for upward mobility. Responsibilities Include: •Execution of the entire sales cycle, including prospecting, outreach, pitching, and closing. •Ability to exceed aggressive targets. •Manage and optimize the campaign pipeline •Provide valuable feedback to management to improve sales and marketing strategies. Desired Skills and Experience: •5+ years of experience in sales •Passionate about making a difference •Results-orientated individual who strategically pursues business with energy and drive •Extraordinary work ethic •Ability to thrive in a dynamic global work environment •Skilled negotiator •Excellent written and verbal communication skills If you are interested and qualified, send your application immediately. Only candidates who meet the criteria will be called to attend an interview via Skype.
Skills: Customer support Cold calling Customer service Internet Marketing
Fixed-Price - Entry Level ($) - Est. Budget: $2,400 - Posted
Hey there, IF YOU NEED A LOT OF MONEY, THEN THIS JOB IS FOR YOU! I'm Looking for a friendly, people's person to chat on Facebook with people from Asian countries specially Pakistan, India and Bangladesh. and offer them the opportunity to have a free 1on1 call with a very successful visa consultant...for FREE! but you'll need to target only the people who are interested in studying abroad, moving to Europe or working abroad. Get to know them and only then offer them the opportunity if they are interested Your goal will be to schedule as many calls as you can each week by adding friends on FB/twitter/instagram and start chatting with them... you need to enjoy getting to know new people you need to enjoy chatting to people you need to be good at building rapport with new people via chat you need to be able to type fast and handle few chat conversations at once you must have the motivation to earn a lot of money and willing to work hard for that! there's big commissions involved if you want plus basic salary potentially I have people making $600/week from 2hrs/day of work from commissions only you must know how to follow instructions and be hungry for results and money you must be willing to work more than regular hours, this is not a 9-5 work, this is work as many hours as you want job so you could make more money for yourself because you'll need to bring in results! I want someone who care about results and won't give me excuses for why things aren't working but will look for solutions himself apply saying 'this is for me!' and tell me why you're so passioned about having this job, i want young enthusiastic, positive people preferably from Pakistan, India and Bangladesh who want to have the option to earn more based on results and action they're taking ...if you're not fit that criteria please don't apply
Skills: Customer support chat support Customer service Facebook Marketing