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Customer Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
We are in need of Home based Appointment Setter for a US based non sales project. We are on immediate hiring so we only need people that can start working with us. After Training, you will start calling for this project. What we're looking for: 1. BPO/callcenter experience is a big plus but not a requirement. 2. Must have a PC, working headset and has a reliable internet connection of at least 3 MBPS. No WiFi connection please even during interview- make sure you're cabled. 3.Shift Schedule: LA Pacific Time Business Hours - 9:00 AM to 6:00 PM. This is for an immediate hiring for our expansion, so we only need those that are ready to start with us right away once hired. Compensation: - Hourly rate - First 4 weeks will be on Probationary Period which is Performance based* + bonus to determine if Agent can bring results. After probationary, hourly rate will be offered. * Performance is based on per appointment set + show up * Hourly rate will be calculated based on your performance during your probationary period. *Average income $100 - $200/week
  • Number of freelancers needed: 10
Skills: Customer support Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Virtual Assistant This role is only suited for fluent English speaking assistant and must have clear written and verbal English Skills. This role is for a 10-20 hour per week role and includes the following: Call Handling Email Management Arranging contractors to carry out work at properties Diary Management for Director Arranging viewings for potential clients Administration Tasks - Scanning / Extracting Information / Typing Letters / Tenancy Application Processes The role available is for $5 per hour at 10 hours a week and further hours maybe available dependent upon business growth. Experienced Virtual Assistant with relevant reviews only apply.
Skills: Customer support Administrative Support Appointment Setting Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The position primarily involves receiving incoming calls, responding to incoming emails, and scheduling customers. Company phones are forwarded remotely to your phone. (additional details below) The CSR must have a quiet, organized area to receive and place calls. A working cell phone or landline, and reliable access to the internet. This role would be suitable for an experienced customer service professional, preferably someone who has previously worked in an office or customer service environment. Our team offers: Company paid LA Fitness memberships Paid time off Bonus earning opportunities A positive, customer focused team that loves to reward success As the customer service specialist, you will: Represent the company with a professional, positive phone demeanor Accurately schedule We are looking for someone who is friendly, dependable, and hardworking. The successful candidate will also have: Strong phone contact handling skills and active listening Excellent communication skills A warm, approachable manner At least two years experience in a customer service position A great attendance history
Skills: Customer support Customer service Email Handling Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Help customers and answer questions related to our products and give basic phone/email support to customers. Our two Products are easy to learn but can take some time to master. A strong command of English language is necessary. You must be available at odd hours as well as U.S.A business hours. Please visit http://www.trackroad.com & http://www.mydispatch.com to get an understanding of our products. Please message me if you are interested and we can go from there. Thanks, Matt
Skills: Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a VA to become our Admin Support for our company and provide PC Support and act as our MS365 Admin. We want this person to be able to: * Troubleshoot PC issues for our team * Act as our global admin for MS365 * Set up, allocate and manage email addresses for new people and shared boxes * Assist with the management of our one drive folder organisation * Develop shared cusomer folders and manage access * Bonus would be experience in developing a sharepoint based intranet If you are interested in working with a dynamic and fast growing global startup operating in the US, China and Australia and are prepared to become part of our team then please apply. We need someone who is responsive, can solve problems and take ownership of our technology issues and management. You will provide GREAT customer service to the people in our company.
Skills: Customer support Technical Support Windows Administration
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone with customer support experience that can take the lead on our customer service efforts. We will train you on our process so that you are well prepared to handle customer inquiries when they come. But, by nature, you should already be very good at interacting with and supporting customers. This position will start with email support only, but would expand to live chat and possibly phone support over time. Please do not apply unless you are completely fluent in English and have both great writing and speaking skills.
Skills: Customer support Call Handling chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Work will vary from job to job and week to week. Data entry, admin and customer support as well as answering emails, overseeing FB pages. Some weeks work load will be heavier than others but most of the time you will have specific daily tasks to do.
  • Number of freelancers needed: 3
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
PLEASE READ THE WHOLE AD!!! We have more than 40 listings/units in Vancouver BC which some are on Airbnb as well. We arelooking for a virtual assistant to respond to guest inquiries 24 hours a day (within 10 min) . 90% of the inquiries will be between 8am-9pm PST Duties include *Respond To Guest Inquiries *Screen Potential Guests and make bookings *Schedule Cleanings with the Housekeepers *Coordinate services with the local property manager *Provide Support For my Guests *Send welcome, check-in, and post stay emails *Troubleshoot problems that may arise *Manage listing calendars and availabilities Other Business and Personal tasks may include: *Internet Research for products, locations, assistants, etc *Booking travel *Managing bills and some bookkeeping *Other tasks to be discussed within reason We receive about 10/15 inquires and 1-2 phone calls per day. Do you have a team that will answer messages and calls 24 hours a day? Have you ever used Airbnb.com? Most communication with the guests will be through the Airbnb platform or email. Some will want to call and speak to someone. Housekeepers will be contacted through text messages, calls, or email. " Applicant Must have : " Native or close to native English speaking and writing skills. Spanish / Mandarin / Korean speaking are a plus, but nor required. Reliability and and good communication and cost-saving decision making that also makes guests happy is the #1 thing I am looking for. This is perfect for someone who is on the computer most of the day. the alerts and emails get sent to you. If you have a deficiency or it would be more efficient to delegate the task out to Fiverr or Fancyhands, that is what I want to see, rather than remaining on hold for 2 hours to inflate your billing. Please tell us : How you can increase efficiency and make this worth my money, your time and the training. Huge plus if you have experience in hospitality or have worked with airbnb, flipkey, etc. before. For this job we would start of with one week, and will then do two if it works well, and so on. Please make an offer of a monthly flat rate. I propose $150-200 CAD per week. We can agree on a 3-5 dollar per hour rate if you work on side tasks in an excessive amount. Please reach out if you have any questions or may be interested. Cheers,
Skills: Customer support Administrative Support Customer service Email Handling
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