Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: Less than 1 month, 10-30 hrs/week - Posted
Hello, We are looking for assistance with collating information for potenital leads. This is for a beauty product that we would like to stock in stores. Job involves researching potenital stockists then entering into a spreadsheet that we have already created, which includes types of stores etc Thank you All the best
Skills: Customer support Administrative Support Appointment Setting Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Job Description Online Instructor Cosmetology Program Beauty Anatomy Institute ROLE Online adjunct faculty are assigned a section of students for whom they provide learning support, interact with, answer course-related questions, and moderate daily. The adjunct faculty grades all required assignments and completes the final grades with in the school's Learning Management System. POSITION SUMMARY We are currently accepting applications for online adjunct faculty who have experience in: Cosmetology. RESPONSIBILITIES Adequately prepare course materials and lessons. Preparation time will vary based on instructor experience in teaching that course. Login daily to interact with students or monitor course activity. Moderate and guide student interaction in course-related work. Identify and refer at-risk students to specific academic support services Respond to student emails, requests or discussion postings. Act as the first line of response for student inquiries regarding curriculum-related issues. Mentor and assist students by communicating with them via e-mail, telephone and message boards on the course web site as needed. Grade assignments, quizzes and exams. Grading with constructive personalized feedback must be completed within forty-eight (48) hours after the assignment due date. Adjunct faculty are expected to enter grades into the Learning Management System. Teach assigned online courses in 4, or 8 week formats. QUALIFICATIONS Professional credentials in cosmetology field from a regionally accredited institution. Receipt of official transcripts will be a condition of hire. Verifiable on-line teaching experience. Familiarity with various on-line learning platforms. TRAINING Adjunct faculty will be required to attend online training on the Learning Management Systems, BAI teaching standards and expectations prior to being approved for a teaching assignment. For consideration, please submit a resume and/or curriculum vitae and attach copies of unofficial transcripts
Skills: Customer support Administrative Support Education Technology Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need assistance with my eBay store, primarily with processing orders and handling customer service. I mostly sell UPC codes, so for the order processing, this is what would be involved: When an order is placed, check the order to see how many UPC codes were ordered. Then, copy that number of UPC codes from a spreadsheet filled with UPC codes that I will provide (some excel knowledge will be helpful here) and paste the codes into a new file that can be emailed to the customer. Save the new file using the buyer's username as the file title, then send it to the buyer's email address (which can be found using the order information) using an email account and pre-written email that I will provide. Then, mark the order as shipped through the eBay account and send the buyer a quick eBay message to say that the order has been shipped and tell them what email address it has been sent to. I will provide the messages to be used. Some buyers may also request barcode images along with their UPC codes, so in those cases you will have to generate the using a website that I will provide. The entire process should only take about a minute, but it may take a little longer if the barcode images are requested. I also need assistance with the customer support for the UPC code orders. I sell other products on eBay, but you do not have to worry about them. Only pay attention to the messages received if they are about UPC code orders. If the buyer has a question about UPC codes, I will need you to answer it. I will be available to assist with answers that you do not know, but over time, I would hope that you can become familiar enough with the product to be able to answer all the questions yourself. The questions are usually quite simple, so it should not be hard to learn the answers to the majority of them. Also, some of the messages relating to UPC code orders will also be asking for the codes to be sent to a specific email address or for the barcode images to be included, and I will expect you to be able to take those questions into account when processing the orders. As I mentioned before, the processing for each order should take about one minute, and sometimes a little longer if the barcode images are needed. Since you will need to process between twenty and forty of these orders each day as well as respond to messages about them, you can expect to work for a total of about an hour each day. However, because handling the orders quickly and responding to messages quickly is important, you will need to check the ebay account frequently in order to process orders and respond to messages. This means that, while you might work for a total of an hour each day, that work might be for example split up into four 15 minute sessions where some orders are processed and some messages from buyers are answered. This is a long term project. I will continue needing assistance for many months or even years to come. In addition, if I am impressed with the quality of work that you provide, I may expand your responsibilities and adjust the pay accordingly. Some skills that will be needed are good english skills as well as some knowledge of Microsoft Excel (or Open Office or some alternative that can use spreadsheets). A basic knowledge of how eBay works such as navigating the site to respond to messages and being able to contact buyers and mark orders as shipped will also be required.
Skills: Customer support Customer service Data Entry Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
You will be required to learn in fine detail our online event ticketing software and act as a primary contact for clients. The job includes: Setting up new accounts on our CMS. Setting up new events. Support on the online ticketing system. Submitting bugs to tech department Lead generation ( internet researching ) This role is a full-time role ( 5 days a week ), with the requirement to work on the weekends. Support Systems you will be using: - Zendesk - Intercom - Live chat Required: Attention to detail; Impeccable written communication skills; Proficient with computers and technology. Additional: ( Not necessary ) Perfect Australian / American phone voice. Spanish Speaking If you are asked for an interview, you will be asked to complete a 15 minute task to prove your competence with technology. Successful applicants should bid from $4 - 6USD and not have a second job as they will be requested to work full time. When applying please include the word "extra" at the beginning of your application so that I know you have read this job listing.
Skills: Customer support Administrative Support Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Expert360 is looking for a talented and goal-oriented Talent Specialist who can deliver superb results. This is an important client-facing role in our business, working with other peers in the Philippines but report to the Head of Consultant Operations based Sydney Australia. At Expert360, we’re reinventing how the world works. The Expert360 Consultant Team aims to pioneer a new way of working. We believe in a future where skilled, ambitious professionals should have a choice in how they work. We strive to make that future a reality. Our goal is to make Expert360 the place where you start your day to find great project work with great companies. Expert360 Talent Team philosophies Expert360’s ability to shape the future of work is directly driven by the quality of our consultants and the quality of our support for them. All the incredible consultants on our platform have chosen Expert360 as a place to promote their professional profile and find work. They could have chosen somewhere else. Let us respect that time and commitment by acting with respect and gratitude, always. We help consultants and professionals who are ready to embrace our new way of working. In our screening & testing process, we focus as much on who our consultants are (character) as what they know (skills). We promote and practice meritocracy within our consultant marketplace, based on the service and quality of work that our consultants provide their clients, at every touch point. We advocate the R.A.P.I.D. decision-making framework as we believe the key to high-performance and happiness is clarity around accountability and roles in key decisions and their execution. The Talent Specialist is responsible for: -Overseeing the delivery & matching for high volumes of project work including: -Reviewing incoming briefs from clients and sales team -Shortlist top consultants for projects from Expert360 platform -Oversee interview processes and field consultant queries -Managing communications with the Sales Team on how their client’s projects are performing on the platform -Monitoring quality and relevance of consultant applications and resourcing as and when necessary. -Managing relationships with important consultants within the Expert360 community -Deepen relationships with top consultants - understand their broader preferences, needs and ambitions. Help them be successful! -Recognise and select top new consultants on the platform to ensure they are promoted within the team and across projects. -Managing consultant expectations around the demand of their specific services. -Continually reviewing consultant quality ratings based on client feedback and Talent teams interactions with consultants. Be a key point of support for consultants throughout the duration of the project to ensure a smooth project execution and understand any new opportunities in the business Lead custom recruitment for roles where supply may be short or super niche. In this case, you will be managing the end-to-end recruitment process (from sourcing through to reference-checking, through to close). Required experience & skills: -Fluent written and spoken English -End-to-end recruitment experience -Experience working with white-collar clientele ideally in consulting, finance or business-related fields, in Australia or US. -Expert in LinkedIn, Excel and Google Documents -Experience with PPT, Word and Dropbox ideal What we look for in all our hires: -Highly motivated to succeed with strong personal and professional drive to be the best. -Entrepreneurial and a self-starter – you love creating something out of nothing -Excellent interpersonal skills and strong relationships building abilities -Humble, practical, can-do attitude - You’re not afraid to roll up your sleeves and do the grunt work associated with building our company and our team. -Committed Team player - You get energy from working with an amazing group of people. You’ve always got your teammate’s back and you like that they have yours. -Naturally Energetic and Enthusiastic 
 - especially when it comes to people and your purpose. Work with purpose: Joining our team means getting in on the ground floor of reinventing how the world works. Our online workplaces empower businesses and professionals to come together as a team regardless of where they happen to be. This makes Expert360 a thought leader in the collaborative economy and one of the most innovative examples of online marketplaces in existence. You'll join a team truly passionate about our mission of creating economic and social value on a global scale by providing a trusted workplace to connect, collaborate and succeed. In short, you'll change lives—which will do wonders for your career and your karma. So join us as we roll up our sleeves and create the future of work.
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone helping me to reply customer service's email & ticketing support. Also do account creation and activation for customers. Need to work daily 2 hours everyday - Mon to Sat, clearing all email and support request. If any Philippines public holiday that you can't work, need to inform me at least 3 days in advanced. Good work attitude and hard working person will be awarded with more hours to work, and looking for long term candidate. Budget: $3 to $3.50 /hour (work 2 hours per day everyday Mon - Sat). This is long term work, and you will be awarded to work more hours in near future, if your overall quality is good.
Skills: Customer support Administrative Support Customer service Data Entry
Fixed-Price - Entry Level ($) - Est. Budget: $90 - Posted
I am looking for an individual that’s self-motivated, hardworking, honest and reliable. You should be experience on how to sell item(s) on eBay, Amazon etc. We require a person to create eBay/amazon listings for our online eBay/ Amazon store. To start off, the successful candidate would need to go through each listing and review and change each listing that I already have up. Experienced Customer Service Representative Very Good Communication skills in English Good Team Player Proficient in both Voice and Email Supports Proficient in Various MS Office Application Good Expedience with Different Market Places like Amazon, Ebay, New Egg etc. Good analytical and interpersonal skills Flexible and can handle pressure Research about 40 products per day for profit skugrid Create a great Title with keyword optimizing for eBay and amazon and redo description Upload product on eBay MUST be experienced with eBay and amazon, also how to drop shipping works. Skills required: • Office & Admin (Virtual Assistant) - Admin Assistant - Data Entry - Research • English - Writing • Writing - Creative Writing • Marketing & Sales - Lead Generation - SEO • Advertising - Amazon Product Ads - Google AdWords • Finance & Management - Bookkeeping - Inventory Management • Customer Service & Admin Support - Customer Support - Email Support
Skills: Customer support Account Management Amazon Webstore Bookkeeping
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for fabulous VA assistant to help me organize and keep track of the details in a growing business. I am an international musician with a number of projects all going simultaneously. You have great social media skills, are comfortable with customer support, strong in event planning (backend admin and promotional) and the ability to track a lot of details and keep them from falling through the cracks. I require help with customer follow-through, putting together social media and online music campaigns, running a new CD release, setting up international touring and retreats, database input, scheduling, etc. You'll help with a lot of varied things, simple to complex. You have integrity and are committed to a high level of professionalism in your work. You're focused and fun to work with, consistent, grounded, open to learning, intelligent and articulate, comfortable relating to lots of different kinds of people and absolutely fluent in English, both spoken and written. Software skills that are helpful are Wordpress, Pipedrive and Trello, but not necessary. A great Team Player and easily contacted by email AND phone, Skype, FaceTime or Zoom. North America based ONLY. Please do NOT apply if you are not on this continent. I need to be able to connect with you during US daytime working hours in the event something comes up for quick action.
Skills: Customer support Administrative Support Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our growing Company is seeking a few people for PT work in our marketing department.Work in marketing and customer education for our young company. No Direct Sales work. No door-to-door canvassing.The Solar industry is the fastest growing industry in America!! We help people reduce carbon pollution AND save money!Flexible Schedule: day, evening and weekend hours available. Start at $15 plus incentives.Fun work environment. Good people skills required.Training provided. Advancement potential. Must be HS grad - some college preferred (college students welcome to apply) Respond via CL with resume and/or contact info
Skills: Customer support Administrative Support chat support Customer service