Customer Support Jobs

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Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, Less than 10 hrs/week - Posted
Our award winning software company has warm leads of buyers. We need someone who will call our customers and set appointments with a particular date and time along with the customer's details so one of our senior consultants can call them for additional consulting and training. We will provide a basic script for you to use but natural conversation is ideal. Someone with American accent is preferred. Please apply only if you are comfortable on the phone and have a passion and interest in customer service and a kind and caring personality towards our customers and available from 9AM to 8pm EST (New York Time) - you have flexibility on what hours you wish to work within this time-frame. Prior experience is not necessary and you will be trained the necessary skills.
Skills: Customer support Customer service Phone Support Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company is called LED Saves, we are an Australian based business. We are looking for a full time phone auditor. As part of our current project requirements, we need to phone audit a large number of our customers to confirm the details of provided service. This is a full time job.
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need someone to mange my airbnb, VRBO, and flip key hostel/guesthouse business reservations and reviews. The virtual assistant must be fluent in English and available at least 15 hours per day, 7 days per week, and 365 days per year during normal operating hours of the Central Time Zone.
Skills: Customer support Administrative Support Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are a small ad agency based on Seattle, WA. There's 5 of us, we specialized in advertising on Facebook. We're young, passionate, hard-working guys/gals looking for someone to help us on the customer service side. I'm looking to find full-time workers that are smart, responsive, excellent at following precise instructions, being organized and can work during our business hours 9am -> 6pm Pacific time-zone. We require someone who can fully commit into working in this schedule - do not apply if you are not available during this time. We need someone who is comfortable and confident on the phone, and with an excellent English language command. Applicants must have excellent internet connection with a designated back-up and stable/reliable power source. We are currently looking for Customer Service Representative to: Drive acquisition of new “Facebook Research Partners” Handle additional automated phone call duties (activation of CC’s/SIMs) Schedule/call make appointments for Kurt/Keith/Team Daily duties will include: 1) Following up with leads, calling, texting, emailing. Further Explanation: Customer service rep will be making “sales” calls to warm prospects, qualifying and presenting and finally closing them on a program we partner with random people on. a) In these calls they’ll be asked to quickly convince the prospect to the benefit b) Be able to quickly review / size up if the prospect qualifies for the project c) Execute and connect their accounts to our remote systems through steps 2) Remoting into computers, connecting systems to partner computers 3) Updating lead / Partner CRMs 4) Calling CC’s/Banks/SIM card activation lines 5) Making one-off requested appointments from time to time a) Calling a partner for information, doctors office for payment, scheduling appointments Other responsibilities will include(based on them using these): -Improving the lead/sales funnel for new research partners -Improving the CRM system for tracking / managing leads / partners ***Please include your speedtest result and a 1-min audio sample of yourself when applying.****
Skills: Customer support Appointment Setting Call Handling CRM
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to add Virtual Assistants to our Upwork Agency. You must have Virtual Assistance experience. Data entry, Word documents Some customer service experience. You must be available for multiple jobs. Please attach your resume with this proposal. And also your Skype to add to our company Skype for business updates. Thank you
Skills: Customer support Administrative Support Appointment Setting Data Entry
Hourly - Intermediate ($$) - Est. Time: Less than 1 week, 30+ hrs/week - Posted
We need a on-site assistant to help with an upcoming Tradeshow in Dusseldorf, Germany (Convention Center is located at Messe Duesseldorf) from Nov 14-17, hours would be 9 am to 6:30 pm each day. The assistant should live in Dusseldorf area. We'll need help with: - Set-up and breakdown of booth - Retrieving lead entry and business cards from booth visitors - Handing out brochures - Additional support as needed by the sales team You must demonstrate and have experience in the following: - Professionalism, Business Attire - Knowledge of sales and customer support - Basic understanding of trade show booth operation - Good communication skills and able to listen and solve problems Looking forward to your submission.
Skills: Customer support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need someone that is highly organized that can help manage a database system. Some client care-making calls/appointments. ​ Managing a database and emails. Also, there will be some client contact (making appointment, etc.)​ Organized, attention to detail, highly communicative, trustworthy.
Skills: Customer support database management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are Pley! Check us out at www.pley.com We are are new and fast moving company located in the Silicon Valley looking for a rockstar Customer Service Agent who can handle inbound support/sales tickets as well as phone calls 5 days a week 9-5 (Mon-Fri) PST.. Must be very reliable and flexible with schedule when volume dictates We are in need of someone who can pick up our system, values, and tools quickly and provide excellent support to each and every customer in need of support! Please only apply if you are in the US or Canaa
Skills: Customer support Call Handling Customer service Email Handling