Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Need Someone with their own dialing system for customer service: If you have your own dialing system or way to make calls with whatever numbers i provide you please apply to this job. If your system allows you to spoof number even better please let me know in your message to me if you have that capability.
Skills: Customer support Call Handling Customer service Phone Support
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Help me create and optimize selection catalogs and project schedules for a new home constructions, home remodels, and home repairs. You will be required to research building material prices and assist in the development of selection option packages, and help input that information into our CRM software, Co-construct ( You do not need to be familiar with this software - but you should be comfortable using CRM / PM softwares like HubSpot, Aha!, and JIRA. You also be asked to help maintain project schedules in Google Calendar. Client communication content will be handled by us internally, but if you could proofread our efforts and provide suggestions for improvements, that would be a nice bonus. This job will likely require about 5 hours per week initially, but could quickly ramp up to 20 hours per week if we are successful at optimizing our projects together. If you are interested, please let me know when you are available to discuss the details. Thanks! /ANB
Skills: Customer support Administrative Support Appointment Setting Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $285 - Posted
We need Customers support Representatives for our USA based project of Gas&Electricity.Need freelancers who are aggressive, independent sales representative with experience who will develop sales strategies and attract new clients. Fixed salary plus incentives looking for long term freelancer salary will be increased by monitoring performance. Only intrested freelancer apply if they are ready to get satrt immediately
Skills: Customer support Lead generation Telemarketing
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for a positive, innately empathetic Customer Experience Specialist who can connect with our customers - answering questions, resolving issues, supporting phone applications and treating our customers with the respect they deserve. Our customers deserve personalized interaction which means as a specialist you are not just reading off a script. You are are self motivated, a gifted self-driven manager, and have the mindset that no job is too small. Your drive for career growth as part of the our Customer Experience Team will have a major impact on our continued success. This is a role with clearly defined tasks on a collaborative team with supportive managers. Looking for a person who lives in Utah Flexibility to work weekends and nights a must.
Skills: Customer support Administrative Support Call Handling chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Overview: We are a small, creative company supporting people around the world in personal development. We thrive on joy, play and abundance. You will be responsible for supporting our phenomenal team. Your responsibilities will include, but are not limited to: - scheduling interviews and social engagements - managing social media - organizing files (virtual ones that is) in Google Drive - running weekly reports - answering customer service emails from our friendly, fun customers - internet based research - being able to do minor edits using Word Press is a plus but we can show how to do this We've been around for 25 years and continue to grow into new areas. We'd love someone who is able to learn quickly, work independently (but also enjoys collaborating with our awesome team) and who is open to taking on new tasks as they arise. This is more than a job. We are out to change the world and have a great time doing it. We are occasionally wacky, irreverent and playful while still getting tons of stuff done. Please only apply if you have a sense of humor and a desire to do something really important in the world. This posting is specifically for an assistant to our CEO and is for 40 hours a week, Monday through Friday, and must be available 9am - 5pm (PDT-San Francisco). You can find out more about us at
Skills: Customer support Apple iMovie Customer service Project Scheduling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution.
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a small startup looking to expand our support team by hiring motivated customer service representatives who will act as project managers for our clients. We are a company with offices in China, Philippines and America. We help our clients get products manufactured in China and shipped to their destination. The majority of our clients are Amazon/eBay sellers, all of whom are running their own online store. They work with us where we act as the team that identifies factories in China, and manages the entire production and logistical chain. The position we are looking to fill is the go-between for our Chinese sourcing agents and our clients. We understand this position requires a steep learning curve, and training is intensive. Because of this, we are currently only looking for candidates located within the Manila area, preferably within Pasig area, in an effort to coordinate team meetings and training seminars more easily. Quick bonus, at some point during our conversation, talk to me about your feelings on durian. Requirements: - Customer Support - Strong written and spoken English - Organization and project management traits - A confident mindset with an ability to lead the customer (as opposed to "yes Sir" responses) - Reliable internet connection with backup connection - Past work from home experience is preferred - Understanding and experience using is preferred Job Responsibilities: - M- F - 9am - 6pm - Communicate with sourcing staff in China - Communicate with ongoing accounts - Generate progress reports based on manufacturing timelines On the Job Education: We don't expect all applicants to have a strong level of experience in product development, supplier identification, manufacturing and logistics. Because of this, the first month of employment will consist of through training and educating, followed by up to six months of much less intensive training. By the end of the approximate month long (paid) training, you will have the ability to communicate with our purchasing team in China, identify qualified factories verses unqualified factories, and see through an entire manufacturing and logistic process of virtually any item you'd be able to find in a retail store or on Lazada. Understanding Our Team: We are still a relatively small multi-national family style team. Because we are spread across the globe, strong communication and digital organizational skills are a must for everyone. Our team relies on each other to perform their own unique duties in an effort to maintain constant motion of all the moving pieces. This is not a boring job where you'll be answering phones and replying to emails all day. Rather, you'll be constantly engaged in problem solving and critical thinking. Every order is different, and while the overall process stays the same, every situation will differ. This is not a position for someone looking for a simple, work from home, data entry job. We are willing to invest our time and resources in training and cultivating you to poses the skills and techniques we pride ourselves on being able to offer our clients. Because of this, we are truly only looking for motivated individuals who have the drive to not only learn, but better themselves and our company throughout your career our team.
Skills: Customer support Administrative Support Customer service English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Job Description Customer Service Assistant Manager We are looking for a full time employee who will provide customer service and customer support to the organization. This position will initiate and/or implements sales support action items as needed in order to ensure that an excellent standard of service and a high level of customer satisfaction are maintained. Full training is provided in learning a product line to inform, assist and educate customers on how products work. All candidates must be well spoken and able to present him/herself to others in a professional manner. Tasks and Responsibilities of a Customer Service Assistant Manager Interact with customers daily to inform of client products and services Perform a needs assessment of the customer and recommend products and services or pass along consumer leads to sales department depending on level of expertise. Ensure and provide quality service to external customers. Answer all customer inquiries in a timely and professional manner. Process orders and data entry with high level accuracy. Take initiative and resolve and escalations or complaints. Maintain a positive representation of the company and associated brands at all times. Utilizing training materials in a meaningful way that ensures class graduates have a smooth transition into successful, professional Customer Service / Customer Retention position Creating a positive, fun, and motivating environment to enhance employee performance and customer satisfaction. Monitor individual progress to provide coaching opportunities and to understand employee developmental needs. Participation in morning meetings including: role-play scenarios, product knowledge, and psychology of customer service behavior training
Skills: Customer support Customer service