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Customer Support Jobs

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Fixed-Price - Est. Budget: $ 100 Posted
We would like to have a partner to maintain our business model with Amazon. The model assigns you to manage following tasks for example: - Shipping products to customers - Support for customers - Accounting and reporting With some simple tasks, you may have stable profit and partnership with us. The qualification: - You must be a professional importer, as having IEC code. - Not an individual; except for e.g., self-employed - You must achieve tasks as scheduled. - You must be able for business communication in English. Please contact to us for further discussion. We will make the payment, after we start our partnership by signed agreement. If you may introduce such an importer, you are welcome to apply for this task. The payment condition will be the same as written above.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I run a property management company in the US. I need a couple of Virtual Assistants to help me manage my business and schedule - primarily on Saturdays, Sundays. It will take about 3-5 hours/week initially. It will involve calling and coordinating on my behalf so I need someone with excellent communication skills. We have a group of 8-9 freelancers who share the workload through a group Skype chat. We are looking for 1-2 more to cover weekend hours and build more flexibility in the team. We are very flexible with the schedule as long as the work you choose to commit to is done on schedule. Please bid $/hour rate. I may hire more than one person, so the right candidate should be willing to work with a diverse team. I am only able to communicate after 7 pm on weekdays and over weekends (since I have a different day job), so I need someone who can take quick instructions in those hours and then act on them during regular business hours (Eastern time). The person should have...
Hourly - Est. Time: Less than 1 week, 30+ hrs/week - Posted
Prepares source data for computer entry by compiling and sorting information; establishing entry priorities. Processes customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution. Enters customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format. Maintains data entry requirements by following data program techniques and procedures. Verifies entered customer and account data by reviewing, correcting, deleting, or reentering data; combining data from both systems when account information is incomplete; purging files to eliminate duplication of data. Tests customer and account system changes and upgrades by inputting new data; reviewing output. Secures information by completing data base backups. Maintains operations by following policies and procedures; reporting needed changes. Maintains...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a fast and friendly support staff member to join our expanding webhosting company. You are: -> reliable -> friendly and can keep your cool even under pressure -> have knowledge with Wordpress and know how to interprete an error_log => e.g. you recognise in the error_log if a theme is having an error that prevents a website from displaying or things like what a .htaccess file is and what it does -> Available during 10 am to 6 pm GMT +8 for at least 4 days a week, preferrably more If you match the criteria above we would love to work together with you.
Fixed-Price - Est. Budget: $ 250 Posted
Our company, Apollo Air Group, currently undergoing a rebranding is a company that specializes in aircraft charter brokerage. We are looking for a passionate Account Manager who will partner with and ensure the long-term success of our clients.You will be responsible for developing long-term relationships with your portfolio of assigned customers, connecting with key business executives and stakeholders. You will liaise between customers and cross-functional internal teams to ensure the timely and successful delivery of our solutions according to customer needs. Responsibilities *Operate as the lead point of contact for any and all matters specific to your customers *Build and maintain strong, long-lasting customer relationships *Develop a trusted advisor relationship with key customer stakeholders and executive sponsors *Ensure the timely and successful delivery of our solutions according to customer needs and objectives *Communicate clearly the progress of monthly/quarterly initiatives...
Fixed-Price - Est. Budget: $ 500 Posted
ABOUT POSITION Professional wellness company based in the US. We receive anywhere from 20 to 60 calls per day. May average to 100 to 250 minutes every week. Subject to increase. Looking for an affordable long term relationship with a live inbound call center. Or an experienced and responsible indepdentent contractor. Must have telemarketers who speak very good English. We provide easy training & scripts. I am willing to pay A UPFRONT FEE FOR MINUTE USAGE. In addition to giving a commission on appointments set. Doing interviews now and daily 530pm - 7pm US mountain time zone TASK SUMMARY 1 Take all inbound calls, follow outlined phone script 2 Set appointments with in 3 to 7 minutes talk time 3...
Fixed-Price - Est. Budget: $ 800 Posted
We are currently looking for someone to take on the role of Customer Relations Officer. 2 years of relevant experience is required for this position. The position involves a broad range of responsibilities: - Daily chat support (from 9:00 AM to 5:00 PM EST) - Customer support emails - Communication with technical support - Weekly transactional email marketing (MailChimp, Sendgrid) - Email & blog copywriting (once a week) - Weekly social media (Twitter & Facebook) Experience with Olark, Uservoice, Sengrid a plus. The position is full-time, Monday through Friday US eastern time and will be remote work. The candidate needs to be very autonomous and independent as he/she will have a lot of autonomy in his/her job. The Customer Relations Officer will respond directly to the CEO. The job is 40 hours per week with a fixed bi-monthly salary.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a work from home English/ Spanish speaking Customer Service Agent to provide support for various well-known international technology companies. Tasks : -Providing Customer Care services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer´s inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in English and Spanish (speaking and writing), though speaking a 3rd language is a big plus. -You have experience with computers and technology products. -You have experience in a Customer Service environment, Call Center or an international business setting. -You are a quick learner, and are open to working with new technologies and products. -You are...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a fast and friendly technical support staff to join our expanding webhosting company. You are: -> reliable -> friendly and can keep your cool even under pressure -> have knowledge with Wordpress and know how to interprete an error_log => e.g. you recognise in the error_log if a theme is having an error that prevents a website from displaying or things like what a .htaccess file is and what it does -> Available during 9 am to 6 pm GMT +8 If you match the criteria above we would love to work together with you.
Hourly - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
Candidate must be able to speak english! Your job will consist of anwsering your phone(which will be masked with our companies number) in our companies name and assisting customers with placing orders for delivery service. You will be responsible for collecting accurate information, sending email or sms confirmations, helping customers with selections, helping customers navigate the website,Taking credit card numbers, processing credit cards online, dispatching calls to drivers, internet research for customers, outbound calls to place orders for customers,escalating when needed for refunds or complaints. (**sales and social media marketing not required but a plus) Key skills needed to do the job: Organized Friendly Pay attention to details Flexible Fast learner ** YOU MUST WORK IN A QUITE ENVIRONMENT AT ALL TIMES (we are also looking for phone sales and social media marketing freelancers) FOR THE RIGHT FREELANCER, THIS POSITION CAN BECOME PERMANENT WITH INCREASED PAY AND/OR...