Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi we company and we need help with help to answer on live chat between 20-Midnight CET every day. We are looking for Live Chat Operator, target language is in English and you going to have access to our Back office.
Skills: Customer support Live Chat Operator
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
A software company is looking for an awesome support person. This person should have the ability to learn and support our product. There is not too much technical ability required except ability to install our product and install printers and configure the same. The main capability is the ability to learn our product and be able to answer questions. Strong analytical skills are needed. This is not a simple phone answering. We need someone who can think, understand the problem and provide answers to the client. We are looking for someone who can work with us for a long time.
Skills: Customer support Customer service Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company is looking for a full-time/part-time Administrative Assistant. We are looking for an individual that is ambitious and friendly. The ideal candidate will have excellent communication skills and knowledge of Microsoft Word. Responsibilities will include: answering phones, making appointments, inputting information, sending letters to clients, filing cases, responding to emails, email and upload documents. Pay will be hourly and is negotiable. Please be aware that this is a permanent position. Position is available immediately
Skills: Customer support Administrative Support Data Entry Microsoft Excel
Fixed-Price - Entry Level ($) - Est. Budget: $600 - Posted
Looking for one self-motivated proactive individual with excellent Spoken and Written English. You must be a very organized person: you’ll be getting different tasks thrown onto your lap, and you must be able to make sure everything gets completed, and prioritize. The right person will make sure that things don’t fall through the cracks. Personally I work long hours with focus, energy and enthusiasm and I need people alongside me who can help implement my ideas, add value to people's lives and provide world-class service, systems and support. I work for Virgin Startup helping entrepreneurs access funding, mentoring and support. You will be helping our entrepreneur clients with their applications. The successful applicant will be an intrinsic part of our small team. They would be responsible for normal administrative duties and beyond: Specific duties: Data Entry - Checking, uploading, scanning & email documents sent in by our entrepreneur clients & business advisors. Email answering - answering emails from both our entrepreneur clients and our business advisors. Phone answering - answering incoming calls & making outbound calls. Checking invoices. Full Training would be given via Skype, phone and email to ensure you were up to speed with everything we do. Good keyboard skills including word and basic excel. Good communication skills both verbal and written. Good organisational and time management skills. You will need to be able to pick things up quickly and act responsibly in a professional manner. A friendly and personable personality is required to fit in with the very ‘hands on’ culture. A good sense of humour and a ‘can do’ attitude is also a must. Passionate about your work and hungry to learn as much as you can. Proactive, outgoing, and detail-oriented. REQUIREMENTS You have a minimum of 3 years experience in the admin niche You will have a native or highly fluent command of the English language. Understanding of Google Docs, including documents and spreadsheets, outlook Provide consistent reporting Additional Requirements An entrepreneurial mindset, mentallity and atitude Great time management and scheduling skills Optional Skills (Not required, but a plus) Knowledge of some of the tools we use… like salesforce, infusionsoft, easy webinar, leadpages ,wordpress Business and financial knowledge. WHAT WE OFFER IN RETURN - We are a fast growing company with a work hard, play hard work ethic. We do epic stuff, and we're in business to make a huge positive impact and serve our entrepreneur clients. In return for your high energy, determined focus and commitment to making our team and business a success we offer: * Competitive salary (We reward people that deliver results) * Work remotely *Ongoing learning and development * Performance bonuses and regular incentives How to apply: First you need to make me a video. If you don't have a camera or webcam, just use a phone, I'm not expecting a Hollywood blockbuster here. In the video, tell me these four things: 1. How and why you're going to be perfect in this role 2. What kind of experience you have to back up point #1 3. How much you want to get paid? 4. When can you start? Second upload it to YouTube Third respond to this opportunity and include the link to your video, any other information you want to add (please no essays) and your contact information (preferably Skype) Please keep it under 5 minutes. (Remember: I have to take time out to watch these...) and I’ll speak with you soon.
Skills: Customer support Administrative Support Appointment Setting Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need someone, preferably a native Cantonese speaker, to translate the comments/queries of the users about our game. These are comments from Google Play, Facebook (posts and messages) and emails. The job also includes replying to the players. More info will be discussed during the interview. This is project is a start-up. Bid with your lowest rates. Preference goes to the lowest bidders (6 USD Max). The project is going to start early August. What we need: Someone who can play our games Someone who can do this full time Customer service experience a plus
Skills: Customer support Chinese Translation
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
We are seeking a Remote Customer Service Representative to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues. You will need to handle email and telephone assistance to help our customers to use our product. This position is REMOTE, you will work from 8am to 1pm EST Time. You will need to use our own computer to connect on our support interface. We will provide you a VOIP phone. Responsibilities: Handle customer inquiries and complaints Provide information about the products and services Troubleshoot and resolve product issues and concerns Document and update customer records based on interactions Develop and maintain a knowledge base of the evolving products and services ​Qualifications: Previous experience in customer service, sales, or other related fields Ability to build rapport with clients Ability to prioritize and multitask Positive and professional demeanor Excellent written and verbal communication skills Knowledge of Google Drive and Help Desk software is a plus
Skills: Customer support Customer service Zendesk
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed.
Skills: Customer support Call Handling chat support Customer service
Hourly - Intermediate ($$) - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
our company is seeking for a Data Entry clerk. Major Duties and Responsibilities: Responsible for operating data entry devices, such as a keyboard or computer, to verify and input data Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners Compile, sort and verify the accuracy of data before it is entered Locate and correct data entry errors, or report them to supervisors Compare data with source documents, or re-enter data in verification format to detect errors Maintain logs of activities and completed work Perform other duties as assigned
Skills: Customer support Call Handling Data Entry Email Handling