Customer Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hi there! My name is Amy and I’m the co-founder of Supergleu: a career-focused community where college students connect and share opportunities. I’m looking for a virtual assistant who can help me during the week for an average of 2-3 hours per day, ideally long-term. MUST speak great English. You’ll be doing a variety of tasks, including: 1. Creating lists of and contacting student leaders in the NY area and across the US 2. Helping team with personal tasks (e.g. scheduling mtgs, booking travel, etc…) 3. Finding, scheduling and creating content to go out on Twitter / Facebook/ Instagram (If you have experience at this thats a plus, but I can teach you) 4. Scheduling and maintaining calendar for guests on our podcast 5. Transcribing podcasts and cutting/logging tape 6. Communicating with our audio editor 7. Doing a variety of other tasks (must be comfortable trying new tasks often) If you are a good fit, there is room to grow in the position. I’m looking for someone detail-oriented, reliable and positive. Big bonus if you consider yourself an optimist and passionate about education/career mentorship. Please let me know: 1. Your hourly rate 2. What hours you’re available (please convert this to the EST time-zone) 3. Why you are a VA — What do you enjoy most about it? 4. What are your related experiences? 5. Have you conducting any successful social media campaigns? 6. Why you would be a good fit? Big thanks! Amy
Skills: Customer support Audio Post Production Content Writing Data Entry
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
Are you looking for a long term job with a growing company? Do you have excellent English skills and like helping people? If you answered “yes” to the above questions, keep reading... ***We will pay $5/hr to start with an opportunity for growth in compensation and responsibilities in the next 6 months. Job Summary: • Manage Online Live Chat Service • Respond to Comments on Our Blog • Other Tasks as Needed Our Ideal Hire: • Likes Helping People • Takes Responsibility for Their Own Results in Life • Is Hungry to Learn and Grow • Excellent written and verbal English skills • Has previous Customer Service Experience ***You MUST be available from 9am-6pm EST. This is when our customers are awake. If you think this would be a good fit for you, please apply. Regards, Brandon P.S. I'm blessed to be working with such an amazing team already, so if you want to work in a supportive environment, where you are encouraged to learn and grow then apply now. P.P.S. Here is a video about me: https://www.youtube.com/watch?v=e5-aKmc_rKs
Skills: Customer support Administrative Support chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Hello, We are looking to hire a customer service professional to help us offer a better service to our customers on Amazon, eBay and Facebook. Customer service is becoming a bit of a hassle as being a team of two, most of our time is being spent on processing orders. Your Tasks; 1. Deal with customer emails. 2. We sell personalized products so you will be required to make telephone calls during work hours to try and obtain these details (If the buyer hasn't submitted any). 3. Contact previous customers via email to ask them to leave us feedback. Contractors with previous experience, a professional telephone manner and excellent English grammar skills are more desireable. Please reply with the word Apple to prove you have read and understand this job post. We'll cover any costs involved in making telephone calls. It is a MUST that you are available on Skype during UK working hours and shown as active, communication is king with us. We will not tolerate poor communication! Happy Applying :)
Skills: Customer support Call Handling chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Accounting Specialist - Accounts Payable Summary: Under the supervision of an Executive, the Accounting Specialist-Accounts Payable is responsible for initiating and completing a variety of fiscal functions. The Accounting Specialist processes and reconciles all outgoing funds, analyzes business and fiscal procedures to determine fiscal impact on the agency, and provides clerical support in the daily accounting operations. This position may have a specialized area of concentration. Interested candidates should an attached copy of COVER LETTER & UPDATED RESUME to dharris.bmc at gmail dot com for immediate review and consideration Essential Job Duties and Functions: demonstrates hands on knowledge and skills of Accounts Payable and Supply Chain. Responsibilities include independent analysis Experience with Quickbooks non profit edition a plus:- Interested candidates should an attached copy of COVER LETTER & UPDATED RESUME to dharris.bmc at gmail dot com for immediate review and consideration.
Skills: Customer support Accounts Payable Management Administrative Support Bookkeeping
Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Have you ever been part of an online support team? Do you know a wide range of best practices for being a customer support agent? Are you highly emphatic? Do you take pride in helping others? Do you have stories to share that our target audience will find intriguing? If the answer is "yes" then I'd love to have you write for an upcoming website that delivers quality content to online support professionals. My goal is to give this passionate audience a place to learn, share and grow as support professionals. A place they habitually visit to read and sip their morning coffee before diving into their support queue for the day. Topics for the site would be centered around: -being more professionally efficient -stress management -team building -customer success stories -customer horror stories (that turned out okay in the end) -not getting burned out -keeping things interesting -staying connected when working remotely -job hacks And many, many more! A little about me, the gentleman you’ll be working with most. My name is Joshua Robitaille and I work for Stygian Labs in Boulder Colorado. Stygian Labs is a creative idea lab that works on various products and innovations. We are funded by SurveyGizmo CEO and Co-Founder Christian Vanek. I am a lot of fun to work with. I like strong communication, brainstorming ideas and radical experiments. There are opportunities for better rates with folks who collaborate well. I am direct and honest with feedback without being mean. If you can’t separate yourself from your work, you will get frustrated with me... fair warning. Success for the job is measured by: meeting deadlines, attention to detail and quality of writing. Tone of the site is meant to be conversational, warm and caring. We want to help make these support professional’s lives better. Rate of pay will be $0.04 per word for a minimum of 1500 words. I will pay a higher rate, negotiated between us if you are skilled with SEO optimization and image selection. The less I have to do, the better. If you’re interested in joining this project, holler at me!
Skills: Customer support Blog Writing chat support Content Writing
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
White Puppy, an agency I created in Upwork, is looking for skilled and experienced client manager. Once hired, you will be part of my agency and is planning to hire for a longer term. As of now, your only job is to find new clients for my agency to work with. Additional tasks will be provided if needed. For the rate, please offer me how much you want to earn for finding new clients. Payment will be given once the client agreed to hire my agency. We can discuss the rate. I prefer a Filipino applicant since the company is established in Manila, Philippines but anyone can apply as long as you have the guts to complete the work.
Skills: Customer support Administrative Support Call Handling Customer service