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Customer Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $500 - Posted
Volunteer Alliance is shaking up the way volunteering works through its online platform, which allows international volunteers to connect directly with community based organizations in developing countries. To help users understand how the system works, we are seeking a customer oriented chat operator to man the online chat on our website (www.volunteeralliance.org) during periods when we can't man it ourselves. We currently miss approximately 250 chats per month. On average, the duration of our chats are about 1 minute each. Key skills and competencies: - Superior written communication skills (English) - Strong customer service mentality - Ability to independently find solutions for customers - Capability to quickly reach deep level of understanding of web based platform in order to direct customer enquiries - Comfortable following standard operating procedures (including appropriately using canned responses) - Ability to develop new standard operating procedures (and canned responses) over time - Previous experience as online chat operator - Desire to work flexibly at a competitive rate - Ability to drive desired conversions for various target audiences
Skills: Customer support chat support Email Handling English
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for someone with impeccable English skills and great people skills to handle our customer service email and manage our inventory and Amazon accounts. You must be able to resolve issues with customers, handle returns and refunds, collect customer feedback that will help us improve products. We want to make sure all of our customers feel cared for, understood, and loved. We are an Outdoor Adventure products brand and are growing rapidly. This position will start part time and grow to a full time job, with the ability to continue to move up in the company. Please respond with a youtube video of yourself answering the following questions: Why do you want this job/why should we add you to our team? What past experiences have prepared you for this job? What are your passions outside of work? What was your best customer service experience as a customer?
Skills: Customer support Administrative Support Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We have a custom CRM and our agents are swamped. We need English speaking reps to call on their books of business and set showing appts and gather search criteria. Our book of business is leads based of sites online for Real Estate purchases. We will be hiring multiple callers as we have 20 agents and whoever chooses to will take over acct once accepted.
Skills: Customer support Appointment Setting Call Handling Cold calling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are an up and coming direct marketing company looking for a telephone customer support rock star! The ideal candidate should have a vivacious and outgoing personality that shines through in their client communications! Customers should be thrilled to speak to you a Specifically, you will: 1. Answer calls a timely and courteous manner 2. Address product questions 3. Answer shipping questions 4. Provide excellent service on every call with a smile! 5. Take new orders Odesker requirements We are looking for a Odesker who: 1. Has worked in telesales or inbound teleservice 2. Has a solid command of spoken English and is easy to understand on the phone 3. Is looking for a long term position 4. Has a reliable internet connection, and reliable phone connection 5. Has Skype 6. Located in the USA How to apply To apply, please respond with a cover letter that includes the following: 1. Previous experience 2. Tell me why you are the RIGHT person for this job
  • Number of freelancers needed: 5
Skills: Customer support Customer service Phone Support Telephone Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fitness brand is a business that prides itself on great customer service. We get dozens of emails a day, specifically in regards to our most popular product (an online workout program). We need a full-time customer service rep. You must be knowledgeable in fitness and English must be your native language. You will be given model answers, but you must be able to communicate effectively and keep customers satisfied by going the extra mile for them.
Skills: Customer support Communications Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I'm looking for an experienced phone sales person to sell some simplified marketing services. You will be able to be trained for the calls in about one hour. You will need to have fluent English to complete this task as we're a USA-Based company. Please have experience in sales and customer service on the phone. This is a great gig and will lead to more gigs in the future if executed successfully! Also paying a bonus commission per sale which will be discussed. This is a stable long-term position paying hourly. Negotiable pay. You will be needed on-call, meaning you must be able to take calls from 11am EST, to 8pm, EST and make follow-ups on any calls you miss the following day. It's also expected that you keep track of leads and follow on them until you know whether or not they are going to buy!
Skills: Customer support Customer service Phone Support Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We manage several Amazon seller accounts and need 1-2 reps to handle weekly emails. As well as respond to product reviews and seller feedback within Amazon. We have a Amazon account set up so you won't have to use your personal account. These accounts do not get that many emails each week. However, they must be responded to within 24 hours. We have several templates created for you to use and really try to make this simple and easy. In addition to emails, we require weekly responses to product reviews and seller feedback. This are very simple to complete as well. The amount of time required varies each week. Right now, we don't require much more than 2-3 hours per week. As our company keeps growing we will need more time than that. We're looking for someone to grow with us! We don't care what time zone you're in.
Skills: Customer support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Dear Freelancers, I need a person with knowledge in website hosting and radio/video streaming. That can give support and sales through chat and phone. It's a full-time job. must have the ability to speak fluently in English and high writing abilities.
  • Number of freelancers needed: 2
Skills: Customer support chat support Customer service English
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