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Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
We are looking for that special person who can work closely with us and help to run our company smoothly. All work will be done online or over the phone. Therefore, we are looking for someone local to us within the USA. The responsibilities would be: Speaking with Clients or Potential Clients Bidding on Projects for the Company Working with a team of writers/editors Keeping strict records Answering Skype Calls Promoting the Company Work hours are needed each week day 2 hours in the morning. Hours will increase as new clients are added. Would need to have Skype. This is not just an administrative assistant; it is a hands on position of dealing with people. You will be responsibile for growing this company's clientele list. Upwork's workview will be used but we must also see proof of the work being done so we will require reports sent to us on Thursday evening. The report will include dates, time, what was done and the result of it. We are looking for someone who has experience and is fast and effective. Thank you for taking the time to read this project's details. We are looking forward to speaking with you.
Skills: Customer support Administrative Support Google Docs Marketing strategy
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a Good and sounds person somebody who is motivated and oriented ,if you know you can work very hard for the company and build a strong pole for the company should please accept the invitation to set up an interview with the hiring manager ASAP
  • Number of freelancers needed: 76
Skills: Customer support Microsoft Excel Microsoft Word Virtual Assistant
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our company is a full service auto glass repair and replacement company. It’s a family owned and operated business that offers a wide range of second hand and new aftermarket glass, headlights, tail lights, mirrors and other car window accessories for all makes and models of cars, vans and 4WDs, servicing the greater Brisbane area. We are currently seeking for a strong customer service oriented, fast-paced and self-motivated Admin/E-Commerce Assistant to come on board and demonstrate passion and determination to help drive their business forward with along term position. As an Admin/E-Commerce Assistant, you will be responsible for the execution of a wide range of administrative tasks to help support the business. Essential duties and responsibilities include the following. Other duties may be assigned. • Managing inventory and stock levels via Neto (an E-Commerce software platform) • Research inventory discrepancies, document errors, and changes. • Report discrepancies to management. • Maintaining vendor relationships • Managing E-Bay storeo - Updating/writing product descriptions - Updating product prices - Updating/researching product images, utilising all online resources available - Listing/updating/researching database of correct car make and models as well as parts • Providing exceptional customer service by responding to customer questions in an accurate and timely manner;maintain a high degree of professionalism in communication. • Works independently and within a team on non-recurring and ongoing projects. • Maintains confidentiality of all dealership, personnel and company matters. • Perform other related duties as assigned or required. ***A detailed job description will be sent to interested candidates.** IMPORTANT: Please note that your resume must summarise the responsibilities you've handled from your previous roles.*
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Looking for an assistant for a couple tasks. You need to have experience with both shopify and aliexpress. You must also have experience with dropshipping. Task 1 - Researching products on aliexpress and then adding them to a shopify store. This task will include copying images and item details from aliexpress. You will then add this information to aliexpress. Task 2 - taking orders from shopify store and fulfilling them by entering in each order into aliexpress or working with vendors and providing customer information in csv files. You must extremely detailed oriented. Also a strong handle on English. Chinese is a plus since the vendors all speak chinese. Please give examples of previous experience. We will more than likely expand into ebay as well, so experience there is a plus.
Skills: Customer support Customer service Data Entry Drop Shipping
Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 18 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
  • Number of freelancers needed: 4
Skills: Customer support Administrative Support Asterisk chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a small not for profit provider located in Adelaide, South Australia with 5 networked desktops and server. I am seeking quotes for an ad hoc help desk/administrator to troubleshoot as required. We currently have an IT provider who provides, but would like to review this arrangement to ensure that we receive only the support and services we require, being a small not for profit provider. We are seeking the services of an IT provider or individual who can: *provide support through phone, remote and email support *install necessary critical and security patches as required *resolution of IT related issues i.e. printers, desktops *setup of new users We would be happy to explore a reasonable per hour rate, or a maintenance block of hours. Happy to receive responses outlining your experience, services offered and rates.
Skills: Customer support Computer Networking Computer Repair Computer Skills
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a Virtual Assistant with customer service experience for about 20-30 hours per week. The ideal candidate will be part of an agency so that there is backup support in the event they become unavailable. The core responsibilities will include: -Email handling -Customer support (phone and email) -Project management The right agent will be someone who enjoys working independently and would like to work together for an extended period. They also enjoy helping people and solving problems.
Skills: Customer support Administrative Support Email Handling Google Apps
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Your sole job will be keeping angry customers happy and hopefully getting their bad feedback removed. This is done by refunding orders and sending apology notices with a free coupon. You will get an email/text notification that we received a bad feedback, and you will refund the order in our Amazon Seller Central Account and send the de-facto apology response. If the order is over $50, I will have you contact me. Thats it. Eventually I may also have you handle basic CS inquiries, 90% of which can be answered with a canned response.
Skills: Customer support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Tasks include working with software like Photoship, editing video (adding music), answering customer support tickets (guidelines and templates provided), listing products in Shopify (copy and image given to you), run reports and creating Excel Spreadsheets, working with suppliers (email, sending reports, etc), and other tasks as they arise. Spreadsheets and tasks complete should be maintained and provided weekly. Hourly rate of $3/h to start during trial period to ensure a good fit for both you and I. Thank you for your time and attention! Chad
Skills: Customer support Administrative Support Adobe Photoshop Email Handling
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