Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a motivated and experienced customer support tier 1 with sales skills for a long time relationship to perform customer support for our SAAS solution. To be able to do this, it is required to fully learn and understand salefreaks system as an advanced user level and to be able instruct operating it flawlessly to our clients. Required also: 1. Having experience as SAAS support is a big a plus. 2. savvy with computer skills 3. Communication is done through chat/zendesk/skype voice so it is required to have: 4. fluent mother-tongue english is an advantage, no grammar mistake is a must. We are interested in paying $5 hourly as this is a dedicated full position for many years. Good Luck
Skills: Customer support Administrative Support chat support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
i need someone to help me develop a power point presentation for a family reunion. I need the presentation will be presented on a projector in front of 150 people. I will need to verbally describe my ideas to the freelancer so you must have good communication skills in English and be with some ambiguity at the beginning of the project.
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Real Estate Transaction Coordinator 1. Listing Manager (Listing to Contract) Oversee all aspects of sellers transactions from initial contact to executed purchase agreement. Prepare all listing materials: pre-listing presentation, Listing Agreement, sellers’ disclosures, comparative market analysis, pull online property profile, research old multiple listing service (MLS) listings and etc. Consult & coordinate with sellers all property photos, staging, repairs, cleaning, signage, lockbox, access requirements & marketing activities. Obtain all necessary signatures on listing agreement, disclosures and other necessary documentation. Coordinate showings & obtain feedback. Provide proactive weekly feedback to sellers regarding all showings and marketing activities. Coordinate all public open houses and broker open houses. Input all listing information into MLS and marketing websites and update as needed. Submit all necessary documentation to office broker for file compliance. Input all necessary information into client database and transaction management systems. 2. Transaction Coordinator (Contract to Closing) Oversee all aspects of buyer & seller transactions from executed purchase agreement to closing. Coordinate title/escrow, mortgage loan and appraisal processes. Coordinate inspections, assist in negotiations regarding repairs, and coordinate completion of repairs. Regularly update & maintain communication with clients, agents, title officer, lender etc. Submit all necessary documentation to office broker for file compliance. Coordinate moving/possession schedules. Schedule, coordinate & attend closing process. Input all client information into client database system. Schedule 30 Day, 90 Day & 120 Day client customer service follow up calls to assist with any home improvement provider recommendations and to ask for referrals.
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
POSITION: ADMINISTRATIVE ASSISTANT III. SUMMARY: Some projects include managing sponsorship agreements, purchase orders and attendee lists • Independently prepares and processes departmental paperwork, including expense reports, invoices from external parties, routine correspondence, and items for legal approval. Coordinates meetings, travel plans, and conferences • Heavy calendaring - manages and maintains teams calendars, which involves creating meetings based on the groups’ needs, responding to schedule inquiries from other admins/departments, as well as coordination with the GAPP DC office and the GAPP field team. • Schedule and organize regular group meeting as well as off-site events e.t.c MINIMUM QUALIFICATION: High school diploma• with years of administrative experience Preferred Qualifications • Proven ability to successfully implement and execute on multiple projects • Detail-oriented with ability to communicate conflicts in scheduling/priorities • Ability to effectively manage a large volume of daily tasks • Demonstrates excellent communication, verbal and written, and interpersonal skills • Displays the ability to independently solve non-routine, complex issues • Adapts to changing priorities and needs quickly and effectively • Demonstrates moderately advanced computer skills in order to fulfill responsibilities • Displays excellent organizational skills and highly motivated behavior • Excel, Outlook and PowerPoint experience POSITION: TEMP PROJECT MANAGER. SUMMARY: The Commercial Training & Development Project Manager will work with the Director of Commercial Training & Development (CT&D) to ensure the effective and efficient execution of departmental projects and assignments.The Project Manager will provide the comprehensive planning and information management tools to enable the CT&D team to launch innovative training programs and products on time and on budget. Job Responsibilities: • Provide comprehensive planning and tracking support for the execution of the CT&D team’s training plan, consistent with the CF brand teams and customer-facing teams leadership. • Aid in the launch and adoption of a departmental demand planning tool • Implement clear and accurate project work plans to facilitate effective project management allowing the team to prioritize/manage project work e.t.c MINIMUM QUALIFICATION: • BA/BS or equivalent required with project management certifications preferred • Minimum of 5 years experience including 3+ years of project management experience in the pharmaceutical/biotech industry • Demonstrated analytical and information technology skills and an understanding of project planning software (MS Project experience required) Preferred Qualifications: • Experience in managing projects related to pharmaceutical/biotech product launch • Effective presentation skills, written and verbal communication skills • Demonstrated ability to work independently and manage projects that require collaboration across functional areas • Proficiency in managing multiple tasks and priorities • Team player able to develop rapport and credibility with key stakeholders POSITION: DATABASE ADMINISTRATOR. SUMMARY: The Database Administrator is responsible for overall day-to-day administrative support for SQL Server and Oracle development, test and production environments. S/he will maintain a highly available database infrastructure by applying database updates and patches, managing configuration changes, monitor database backups, and general systems tuning and administration. e.t.c Minimum Qualifications: • 2 - 8 years of proven experience as Database Administrator • A college degree in computer related field or equivalent experience required. • Demonstrated experience or knowledge in database design, schema development, optimization / tuning and maintenance of large scale SQL Server and Oracle databases. MySQL is a plus. • Experience in the development of functions, partitioning, and replication. Our Company Information Vertex is a global biotechnology company that aims to discover, develop and commercialize innovative medicines so people with serious diseases can lead better lives. Vertex is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, gender, age, religion, national origin, ancestry, disability, veteran status, genetic information, sexual orientation or any characteristic protected under applicable law. Vertex will make reasonable accommodations for qualified individuals with known disabilities, in accordance with applicable law. If these position befits your qualification and experience reply if interested.
Skills: Customer support Administrative Support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking to hire Sales Representatives. Potential candidates must: * be available to work full time (10:00 am - 7:00 pm EST), inclusive of 1 hour unpaid break. Must be willing to work extra hours/days if needed. * have previous work experiences in Outbound Sales. * have excellent English communication skill. * have clarity in speech, a confident and upbeat tone. * have a fast, stable and reliable internet connection. * have a good working pc/laptop and headset. * have a work station conducive for making calls. Hourly plus commission Individual contractors only. NO AGENCY.
Skills: Customer support Appointment Setting BPO Call Center Cold calling
Hourly - Expert ($$$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Check out this quick list that describes the position of an Inside Sales Agent and what you can expect by joining our team. Making a high volume of outbound calls each day to qualify leads Following our prospecting scripts to capture and qualify the most amount of leads Present our company benefits so they see the need to work with a Buyer/Listing Specialist on our team Nurture long term prospects to create long term opportunities for fellow team members Update all info and conversations for each client/prospect in company CRM in order to create the highest level of service and best experience for every person you contact Strong skills in Follow-up Using social media networks such as Facebook & LinkedIn to identify potential contacts Schedule the appointment and follow up with client to ensure the prospects are prepped and show for the appointment Participate in ongoing training and development The Inside Sales Agent (ISA) prospects for new clients, cultivates client relationships, sets client appointments, and manages all leads within the contact management database. Calls are made each day to reach potential clients, obtain the necessary information to qualify them for an appointment, and schedule meetings with the listing and/or buyer specialist. SCOPE: FSBO, Expired, Sign Calls, Internet leads, Circle prospecting, Just listed, Just sold campaigns, Farm prospecting, building data base by cold canvassing, customer service calls. Open house campaigns, SOI sphere touching. Required Skills Effective written and verbal communication Excellent phone skills- strong closer to set appointments Comfortable memorizing and delivering call scripts Excellent Customer service and listening abilities Strong relationship building know-how Highly-organized and detail-oriented Able to meet and exceed goals Must be proficient with computers and be able to effectively work with client management software Responsibilities Prospect for new clients calling on: • Expireds/FSBOs • Buyers • Sphere of Influence • Past Clients / Database • Just Listed / Just Sold • Open Houses Call past clients for referrals Conduct 5 to 15 hours of lead followup per week Manage contact database system. Track weekly goals to measure lead conversion ratio and meet performance benchmarks
Skills: Customer support Appointment Setting Cold calling CRM
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
WOW App Inc, a dynamic and fast-paced Hong Kong startup is seeking a seasoned Online Community Manager immediately (October 2016). With the recent launch of WOW Sports (, our flagship mobile application that revolutionizes social sports competitions, we’re in urgent need of a digitally savvy, community-oriented team member. This vitally important team member will need to positively interact with our community while maintaining a high level of professionalism. Essentially, we need someone to be the voice of WOW Sports. As our Online Community Manager you’ll be responsible for the following: App Content Moderation: - Pre-moderation: Ensuring undesirable content is kept off platform (inappropriate videos, posts, etc…). - Post-Moderation: Actively monitoring and altering new submissions (if required). - Reactive Moderation: Viewing recently flagged content and determining appropriate course of action based upon company guidelines and “House Rules”. Community Engagement: - Monitoring and responding to the WOW community in a timely manner when required. - Engaging with the community to generate useful feedback. - Liaising with the product team to ensure community feedback is acted upon (when required). - Proactively engaging with inactive, less-active, and highly active users to encourage user retention and community engagement. Desirable candidates must possess fluency in English communications and have excellent interpersonal skills. We need a candidate whom is highly (self) motivated, positive, and energetic. This position requires key decision-making responsibility; successful candidates will be self-confident, yet willing to listen to feedback and adjust work accordingly. Consistent, high-quality work-submission is a MUST, fluency in languages other than English is a PLUS. At WOW, we believe in dreams, join us today and chase yours! Apply immediately! Note: Kindly download WOW Sports at the following link prior to submitting your application.
Skills: Customer support Online Community Management
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for an email support rep for my team. You will have to be able to respond to support emails every day or every second day. I would like you to be fluent in English and know your grammar. This will be a very long term job as long as I like your work. I am currently only getting around 5-20 emails a day at the moment. In the future this can fluctuate. Thanks allot, Aref
Skills: Customer support Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $5 - Posted
I have founded a marketplace, , where we help people train others (online using screen-sharing or in-person) in how to use software. On the site, we're not looking for qualified trainers but people who have used the software for years, are friendly and can clearly show someone through how to use the software. It's a great way for people to make money sharing the skills they have from using software everyday. The main categories on the site are: - Demo (useful for companies wanting an unbiased walk-through of software) - Getting Started (train people in the basics) - Advanced Training (advanced features of software) ---------- In this job, I'm looking for someone who has Zendesk experience (at least 1 year of continual use) who can sign up, create a Zendesk listing and do a quick test & evaluation of the site, via Udemy messaging. This task should take less than 10 minutes. ---------- Bonus points for sharing our site on your social networks and getting others to sign up and share their own software skills (not limited to Zendesk).
Skills: Customer support Customer service Helpdesk Office Administration