Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
We need a forum manager to help keep a forum in order, as well as provide support to people. Part time work 10 hours a week Experience nonessential Fluent English You will be required to check the forum on a daily basis, make sure new posts aren't breaking the rules, if they are to edit or delete them. You will be required to also check new posts for people requiring assistance and help them in some way, firstly by investigating the problem, maybe by searching for other posts, then replying with some answer, and maybe forward the issue on to another support staff. You'll be required to also moderate the forum chat and any other relevant tasks. Please apply with HOLA Looking forward to hearing from you
Skills: Customer support chat support Customer service
Fixed-Price - Expert ($$$) - Est. Budget: $5,000 - Posted
Hello, please only apply for the job posted The job consists in finding inbound campaigns for my call center, for each inbound you will be getting 5,000 thousand US Dollars and a permanent job as a senior business developer that you will work remotely. SALARY: 5,000 USD (for each inbound you get and close) + %5 of total monthly invoice + Christmas bonus (Subject to performance)
Skills: Customer support Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $325 - Posted
Foreign-based Operations-MANAGER/Phone-Sales-Operator/VA needed for Las Vegas Cleaning Company/Investor/Author PENN ENTERPRISES currently has one full time, LONG STANDING (more than 5 years) Ops Manager/ Salesman and is looking for another amazing remote worker! The company is owned by Dillon and his wife Venza. The Work: Cleaning Company Management- We average 50 hours of phone time per month (which will be split between the 2 operators). You would be the 2nd operator. A little more than half of the calls are inbound, in which the operator must use their excellent sales skills to book the client for as much business as possible (within their budget). The other half of the calls relate mainly to managing the 6 (current , and 9 optimal) cleaners and their current appointments, as well as doing customer service and collecting payment. The manager will also be helping to write and rewrite procedural documents and analyze statistics to make suggestions that help the company to run more efficiently/profitably. This is our main income source and the initial training period will be focused solely on the Cleaning Company. As time goes on the time dispersion will look more like the attached figure. Investment Company- We have bought and sold about 30 buildings over the past 10 years, we currently own 3 apartment buildings, and are in the process of buying a 4th. Our candidate will also be operating as a VA to help us do property research, contact sellers, and to manage our current tenants as well as schedule repairs with our various contractors or our main maintenance person. Books/info products- The 1st book in the series of 5 books has already been written. The books are based on dating and relationship advice. Our VA will be assisting in contacting publishers, setting up workshops, marketing the books and info products, and anything else needed. The Best Candidate: -Our best candidate is probably an expat, or someone NOT living in the USA, preferably in a country with a low cost of living. We are specifically looking to outsource to a country where things are less expensive so that we can secure a long standing, super competent, worker and pay them more than they can usually make in their country of origin, at a price that supports us investing as much money as possible back into the company to grow it as fast as possible. As we grow, we will plan to raise up our foreign workers along with our success and let them become the pillars of the company. -Either English is your First Language, OR, you are completely bilingual. Accents must be either non existent, or if one is detectable, it must never cause miscommunications with our house cleaning clients or cleaners (both of which are costly). Someone who used to live in an English speaking country or was raised speaking English is ideal. Applicant Must: -Be able to quickly learn our procedures, computer systems, as well as the geographic area and cultural nuances of Las Vegas. -Have Management experience. The ability to be direct (in your speech) to cleaners about what they need to do, and compel them to follow their commitments on appointments is critical. -Have phone experience. This means you had a job in which you were on the phone for much of your workday. -Have Quick Transactional Sales experience. -Have Excellent problem solving skills. -have Positive attitude and outlook on life. The Pay: $750USD per month is the based on a 40 hours a week. $325USD part time. Currently we are looking to hire for part time. There will likely be a 3 month probation period, depending on the candidate. We also have bonuses based on the gross income of the cleaning company. To APPLY: Go to this link www .proficientclean. com/APP
Skills: Customer support Customer service Project management Project Management professional
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
# Overview We are a micro-ISV (independent software vendor) that has been around for 10+ years creating graphic software for artists. The majority of tasks as shown below were accomplished by the primary software developer but now looking to off load these tasks to a versatile dedicated person that is able to work independently and be willing to learn different skills. We see this as an on-going engagement in the range of 10 - 20 hours a week. Being able to understand the software products and how to use them is required. # Skills ## Marketing - Social media marketing - Email marketing - Special promotions - Search engine optimizations - Video trailers ## Customer support - Email support - User software License management ## Website developer - Simple website creation - Simple website maintenance ## Forum moderator - Approve new user registrations - Art contest creation and moderation - Other general moderation ## Software testing - Basic testing of new releases - Testing of customer reported problems ## Technical writer - Visual document writer - Tutorial creation - Video tutorials ## 2D Artist - Tutorial creation - Sample original art - Sample photo editing ## English (written)
Skills: Customer support 2D Design Administrative Support Content Writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a tech savvy person to do customer service/technical support for our product. You will be handling phone calls regarding a particular product we sell. You will be walking customers through the set up process and trouble shooting any issues they may have with the device. Must have perfect spoken English. Working during USA time zone only. About 5 to 10 hours a week needed Thank you, Shawn
Skills: Customer support Customer service Phone Support Technical Support
Hourly - Entry Level ($) - Est. Time: Less than 1 month, Less than 10 hrs/week - Posted
Looking to Hire Some Christian Prayer Warriors that know how to pray and love to pray and feel called of God to work in HIs Kingdom. If you are interested, here is the job description: 1. Answer the Prayer Line calls and pray for the People 2. Enter their data 3. Send them info if needed or text them. 4. Be tech Computer Savvy so that you can help these people connect to the prayerline via computer or explain to them or internet as well as prayer for them Send your prayer experience or ministry experience and computer or sales or customer service experience. thanks in advance and we look forward to receiving info
Skills: Customer support Computer Skills English
Fixed-Price - Expert ($$$) - Est. Budget: $3,300 - Posted
I need fixed on opencart site and then wholesale integrated with site and PayPal and it already has 1.3 thousand customer entries I just need new theme and integrate click and buy button and aim with and create product management system and inventory management system and add correct content and seo on site. Make site faster and look way better make sure the customer isn't board I want surveys to pop up have an age verification popup on landing page and I want site to upload fast and have proper sized images and menus and drop down menus and product search bars refined search. Different product categories, Flavors, sizes, batteries, kits, mods, mechanical mods, box mods, RDA 22 mm, RDA 25 mm, product tags and description and specification of device with watermarked and copyright all content and make sure that everything is secure. I want sitemap with all manufacturers and analytics webmaster tools good backlinks and social media shop pages for Twitter Facebook and have a button I can integrate coding and add anywhere so it pops up and takes you to site and allow people to login and create accounts and show most popular and be able to upload video reviews and videos of trick videos allow customers to place orders specific for size of bottle, strength of nicotine, ratio of vegetable glycerin to propylene glycol, cap color and type of cap wth GCC certificate that the wholesaler selling my juice can download. I would also like payed advertising on my page so people can pay to be displayed on our page and I would like this site to show recent or upcoming events and be able to have different shipping methods integrated by weight height size shape diameter and where it is going and the different cost for different countries for global shipping. I would like to integrate as many payment processes as possible and have contact page 24/7 customer support see who is on my site make sure packages provide us with label to print out and invoice with logo branded and a thank you letter as well as receipt copy emailed and reward points allow a copy of Flavors to be downloaded for purchase as menu so they can order for delivery or pickup and it sends them time of arrival or ticket number so they can place there order and then have it delivered shipped or pick it up and once we click on our site order is ready it sends them text and I want this site to be able to create mass email campaigns and run big promotions and display banners of our specials of the week and allow everyone to receive newsletter or subscription for coupon codes and have referral program which provides free things for every person he gets to purchase through our site I would like the site linked with all social media pages and local business pages as well as google maps and add our two new locations on google and integrate APIs and be able to upload videos and content of what is going on live or what is new or what event is coming up and when and a special URL which anyone on Facebook Twitter or Instagram can go to this page or click and buy there spot or preorder this device or this deal that we give out so many. Provide directions and mapquest on nearest shop of ours and contact page as well as about page and when we were established and a professional email and phone number for each location and where location is and link that to our Google business page for review and give them points for free juice and have clothing and apparel, apply for a job basically make it like Amazon but for our juice and we need our logo and trademark copyright certified because certified copyrighters create great seo content and keyword phrases and product tags and rich snippets and clearance items and return page and copy of photo ID and how they would wish to pay and how much we have of what and keep track of all of that and orders pending, processing, shipped, tracking number, link where they can track package and see there order history and how many points and what are new featured items or what's on sale and have change in currency depending on location and partnership agreements or investors. Just think of like coke cola, dominos, pizza huts, Amazon, all in one with everything for customer satisfaction and trial and error and making sure the site works way better then site now and higher conversion ratio and I want to see stats and most search words and pages and have Alexa ranking go up again and be #2 again. Also need like 2,000 items added.
Skills: Customer support 1ShoppingCart AngularJS API Development
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a person to interact on our 1 way video system to speak to clients coming to see units and give them access to lock boxes. Person will be answering texts and answering video 1 way communication to allow tenants to access apartments and then send applications to tenants. from 8am to 8pm est and weekends
Skills: Customer support Administrative Support chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Potential candidates must: 1. be available to work full time (10:00 am - 7:00 pm EST), inclusive of 1 hour unpaid break. Must be willing to work extra hours/days if needed. 2. have previous work experiences in Outbound Sales. 3. have excellent English communication skill. 4. have clarity in speech, a confident and upbeat tone. 5. have a fast, stable and reliable internet connection. 6. have a good working pc/laptop and headset. 7. have a work station conducive for making calls. Hourly + commission
Skills: Customer support Appointment Setting BPO Call Center Cold calling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Kognity is a fast growing digital textbook publisher for the International Baccalaureate Diploma Programme based in Stockholm, Sweden. We currently work with schools in over 50 countries. We create interactive digital textbooks to be used by both students and teachers at IB schools all over the world. We are looking for someone to run our email support and administrative tasks with responsibility within a specific region. Responsibilities: -Being the key support go-to person for school directors at customer schools -Getting logistical information from schools and setting up their accounts for all students and teachers. -Managing issues with accounts, answering questions and offer quality customer service. -Working closely with colleagues, coordinating the setup of each school. If you apply for this job, you are: * Fluent in written and spoken English * Available a few hours daily * Experienced with excel and google sheets * A fast learner * A doer and comfortable taking initiative * Good at managing your time * Strong communicator with colleagues and customers * Good at structuring tasks with different level of importance * Attentive to details Preferably you are looking for a long term involvement as we have more responsibilities available for you if this task is performed successfully.
Skills: Customer support Administrative Support Customer service Email Handling