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Customer Support Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Australian Escapes is the number one discounter of resort accommodation and travel in Australia. We have a very large membership in the Australian Escapes Holiday Club. Your job is to help new members plan and book their Australian and overseas travel, working with our Australia-based reservations team. You will also follow-up members who already have travel plans in place to arrange quotes and make travel bookings using online booking systems. It is important that you have experience in travel planning or travel agency and/or online booking systems. How you sound on the phone (Skype) is very important as well. INSTRUCTIONS: Please record yourself delivering the script introduction in the attached PDF document. We recommend practising a few times first. Go to www.vocaroo.com to do your recording. Then reply to the Upwork message you received and copy paste in the link to your recording. If we feel that you have suitable skills and telephone approach we will contact you to...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are currently looking for customer service agents for our new website. Work from home. (evening and nights (We need to cover 7PM eastern time to 3AM Eastern mostly)) See picture for time we need ***First person hired new scheduled uploaded*** https://gyazo.com/e59f20a0d8a8cc697de93e99efe4969d Screenshot use GMT-5 TIME *IMPORTANT* Let us know what day you can work *IMPORTANT* Requirements: Have to speak a perfect English. Able to work on your own, resourceful, willing to learn. Microphone for Skype meetings (once a month) Optional: French, Spanish, German Language is a strong asset. Knowledge of the game industry Prior experience in email and chat support. P.S. We do not hire 3rd party agents (agency). We want to create a real work relationship with the person we hire.
Fixed-Price - Est. Budget: $ 7 Posted
I am setting up an online program and seek a business or company who specialise in Customer Support team in place to process any; refunds, card user troubleshooting (e.g. expiry or change of card). I don't yet have a seperate email account for this support so will organise this with the successful bidder.
Fixed-Price - Est. Budget: $ 119 Posted
We are hiring staff for our Ebay / Amazon Business, you will be expected to work 1-4 hours per day every day without fail. Full Training will be provided with step by step videos. Your main activites: Processing orders. You will be expected to place orders for 40-50 items per day, this would involve getting customers addresses and items sold and ordering the items for them from amazon. Answering customers queries about faulty products or why their orders have not been delivered yet. Filling in excel spreadsheet with daily order values. Finding new profitable items on amazon. There will be other duties that we will discuss. You MUST BE RELIABLE and show up each day for work. You will have to learn and offer suggestions on how we can improve in all areas. You are required to have very good english and exceptional customer service skills! Your wages will rise once a good track-record has been established and the probationary period is over. We ONLY hire through UPWORK...
Hourly - Est. Time: More than 6 months - Posted
Watercolorcastle is an artist agency that specializes in custom watercolor portraits. We have helped 1000+ clients create beautiful and elegant renderings to preserve most precious memories of their loved ones. With 100% positive reviews, we manage every stage of the commission process to ensure customers get what they love, on time and on budget. Website: watercolorcastle.etsy.com I need a project manager to help manage the commission process including answering customer's questions (I will provide all the answers in a template), gathering requests and put them in spreadsheets, checking in with artists for progress & updates, sending updates to customers and capturing feedbacks etc. You will be paid a fixed rate + bonus per each completed order Job Requirements: - Answer messages from customers on a daily basis - Manage each custom portrait order from start to finish Skill Requirements - Excellent English Communication - Time/project Management Experience - Customer Service...
Fixed-Price - Est. Budget: $ 1,600 Posted
We are looking for a number of representatives to handle customer service duties. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the Norwegian language. 4. Has 90% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure...
Fixed-Price - Est. Budget: $ 1,600 Posted
We are looking for a number of representatives to handle customer service duties. Please send your "Skype id" together with your resume. Contractor requirements We are looking for a contractor who: 1. Is available for 8 hours per day. 2. Has worked in a customer service setting or a similar customer-satisfaction job. 3. Has a solid command of the Swedish language. 4. Has 90% or more English for training and internal communication purposes. 5. Internet connection of 2Mb or more. It can not be wireless nor through a datacard. You should also test that you do not have a latency of over 100ms. You can test these requirements running a simple test at speedtest.net 6. Windows environment: We work with a windows based web program. We do require for you to have a computer that runs on windows or has a windows environment already installed. Your operating system must be original. 7. Headset: This headset can be simple but it must connect to your computer via USB. This is to ensure proper...
Fixed-Price - Est. Budget: $ 5 Posted
Philippines ONLY. Requirements: 1. Microsoft Word formatting, documents, Excel preferred 2. Working ~9AM-5PM USA PT or 12AM-8AM Philippines Time 3. Work from Home 4. High-Speed/Stable Internet 5. 40 hours/week Monday-Friday 6. No Overtime 7. EXCELLENT written and spoken english 8. You must not currently have a full-time job or other job obligations (or are looking to leave) 9. Must have great communication skills and is SHARP 10. Using Hubstaff for time tracking and screenshot (every 2 mins). Must be above 70% activity for each day and week or will be dismiss-able offence. 11. MUST BE EXTREMELY RELIABLE. Showing up every day to work on time with no incidents. Maximum 1 incident per month. Responsibilities: 1. Email/Phone Correspondance, Marketplace Correspondance 2. Managing Sales Channels/Orders 3. Returns 4. PO/ Credit card orders/ etc 5. All front-facing exchanges 6. Multiple random PA work to assist me Add me on Skype: Yosh Lopez [KeyTiger] Salary $350-$450/month...
Fixed-Price - Est. Budget: $ 100 Posted
We would like to have a partner to maintain our business model with Amazon. The model assigns you to manage following tasks for example: - Shipping products to customers - Support for customers - Accounting and reporting With some simple tasks, you may have stable profit and partnership with us. The qualification: - You must be a professional importer, as having IEC code. - Not an individual; except for e.g., self-employed - You must achieve tasks as scheduled. - You must be able for business communication in English. Please contact to us for further discussion. We will make the payment, after we start our partnership by signed agreement. If you may introduce such an importer, you are welcome to apply for this task. The payment condition will be the same as written above.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I run a property management company in the US. I need a couple of Virtual Assistants to help me manage my business and schedule - primarily on Saturdays, Sundays. It will take about 3-5 hours/week initially. It will involve calling and coordinating on my behalf so I need someone with excellent communication skills. We have a group of 8-9 freelancers who share the workload through a group Skype chat. We are looking for 1-2 more to cover weekend hours and build more flexibility in the team. We are very flexible with the schedule as long as the work you choose to commit to is done on schedule. Please bid $/hour rate. I may hire more than one person, so the right candidate should be willing to work with a diverse team. I am only able to communicate after 7 pm on weekdays and over weekends (since I have a different day job), so I need someone who can take quick instructions in those hours and then act on them during regular business hours (Eastern time). The person should have...