Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a customer service rep to: -Answer emails and Fresh Desk tickets from customers -Manage orders (Shopify, Amazon, eBay, Magento) -Manage inventory in Stitch Labs (with our fulfillment partner giving physical inventory info) -Enter new products into the system -Answer chat messages from the website Customer communications will be about FPV racing drones, the status of their eCommerce orders, shipping information and quotes, re-seller inquiries, distribution inquiries, and much more. We have technical experts that can answer questions, tickets can be dispatched to them and they can help train.
Skills: Customer support Administrative Support Customer service Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $200 - Posted
Looking for a experienced web & mobile designer for our creative content company we need someone fluent in english very easy to communicate with and easy to contact must be detailed, effective, experienced, creative and know your stuff. We are looking for a great reliable outsourcer to send work to we are dealing with set prices and easy to work with individuals if interested please contact us asap. Please make sure to send us over your portfolio of work. Please answer. Do you have reliable internet ? How fast can you develop, create and turn around a site how many days ? Are you a expert in wordpress ? Do you know HTML, CCS, HTML 5, App Development ? Rate your skills 1-10 ?
Skills: Customer support Adobe Photoshop AJAX Communications
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We are looking for a Property Manager with front line experience in Customer Service and a background in Property Management. Skills: Good Interpersonal skills - Clear English is a must Good clear Communicator Solution Driven Good with understanding a variety of household maintenance issues and potential solutions (Work Order Avoidance) Great at Coordinating outside vendors We have a portfolio of 23 houses that requires someone part time to monitor the phone and emails and be on call. Experience within this field is a must and preferably someone that provides Property Management Phone/Email services and is looking for another client. An in house Property Manager is on staff that calls and issues can be escalated too but this position will be the front line.
Skills: Customer support Call Handling Customer service Email Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This is a full-time permanent position. You will be working with our property management software system, AppFolio, online to respond to work orders from tenants. Once you receive a work order you need to obtain owner approval if necessary, and then assign a vendor to make the repairs necessary. Past experience in home repairs, home improvement projects, or managing home repair contractors needed. Vonage phone system and business email account will be provided for you. You need a high-speed internet connection, 10Mbs or more, and a good headset. We are a full service property management company with over 600 homes and apartments.
Skills: Customer support Customer service Email Handling Phone Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
The Role and the Successful Candidate We are looking for a part-time contract System Administrator (SA) who will be responsible for effective provisioning, installation/configuration, operation, and maintenance of systems and related infrastructure. This individual will perform technical research to enable continuing infrastructure innovation and resolve issues. This individual ensures that system hardware, operating systems, software systems, and related procedures adhere to our clients’ organizational values, enabling staff, volunteers, and Partners. The successful candidate lives in the Greater Toronto Area (GTA) in Ontario, Canada and owns a car. The successful candidate will be involved with the design, installation and support of our clients’ LANs, WANs, Internet and intranet systems, and network segments. The SA that we are looking for is a self-starter that can work independently and has a strong entrepreneurial spirit. You welcome system issues and have a deep desire to resolve the issue to the clients’ satisfaction. You are able to work when needed during the day and as needed nights and weekends. Responsibilities • Support LANs, WANs, network segments, Internet, and intranet systems. • Maintain system efficiency and recoverability. • Troubleshoot problems reported by users. • Make recommendations for future upgrades. • Maintain network and system security. • Identify user needs, analyze and isolate issues. • Monitor networks to ensure security and availability to specific users. • Evaluate and modify system's performance. • Maintain integrity of the network, server deployment, and security. • Ensure network connectivity throughout a company's LAN/WAN infrastructure is on par with technical and business considerations. • Design and deploy networks. • Maintain network facilities in individual machines, such as drivers and settings of personal computers as well as printers. • Install new / rebuild existing servers, configure and administer servers, desktop computers, printers, routers, switches, firewalls, phones, personal digital assistants, smartphones, software deployment, security updates and patches • Create, change, and delete user accounts per request • Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies. • Interpret and/or discuss information with others, which involves terminology or concepts not familiar to many people; regularly provide advice and recommend actions involving rather complex issues. May resolve problems within established practices
Skills: Customer support cisco routers Citrix XenServer Desktop Support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Handle inbound calls that have been routed from the clients phone systems to your phone at your house. You have the choice and pick the clients you would like to service. You will answer the call and service the customer while you are logged into the clients proprietary software on your computer. You will need a plain old telephone line (no voicemail or call waiting) and high speed internet. You will work with the customer to resolve any concerns and provide them the information they need, then move on to the next call
Skills: Customer support Call Handling chat support Customer service