Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: Less than 1 week, 10-30 hrs/week - Posted
Basic Shopify / AliExpress Payment Processing: cut/pasting Delivery Addresses from Shopify into AliExpress & hitting 'Buy' button [pre-saved company credit card] + some Support reply emails cut/pasted/edited from our FAQ List Onetime initial trial. If successful leading to ongoing / regular work
Skills: Customer support Order processing Shopify
Hourly - Entry Level ($) - Est. Time: 3 to 6 months, 30+ hrs/week - Posted
Looking for a hard-working, enthusiastic Administrative Assistant to join their expansion efforts. The ideal candidate has strong interpersonal and excellent customer service skills, with a dynamic personality.
Skills: Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for customer service reps who can be available every day of the week from 8 AM to 8 PM (EST) to answer support emails and live chat inquiries on our website. We will provide reps with detailed scripts to address every inquiry that may receive. We will also give reps access to our e-commerce platform so that they may research orders for customers seeking information. We do not anticipate reps answering phone calls from customers. Reps will be assisted by an in-house customer experience coordinator that will assist with complicated inquiries and help with the process of learning our business and our customers.
Skills: Customer support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for Virtual Assistant who can help us in answering incoming booking calls for our restaurant. Its an Australian modern cuisine which is open 7 days a week for dinner. You would be working to answering incoming calls and make sure all the inquiries are answered accurately for maximum bookings for the business. We need to up sale our function room as well for different events to incoming inquiries. It would be paid as per call assisted and commission on top of that if you meet the table booking target.
Skills: Customer support Voice Talent
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I am looking for someone for a part time role initially with the possibility off a long term full time position. Initially it will involve internal customer support projects and team support activities with the potential for longer term customer support to a blue chip client base. We specialise in online payment services and data security solutions. The company is a well-established Australian provider in the Payment Solutions industry. The company’s products and services are innovative in nature and help clients reduce the costs, risks, and lead times associated with enhancing and maintaining their digital payment solutions and security compliance. The company is highly successful, and is currently delivering innovative products and services to a portfolio of large, top-tier enterprise companies. The company continues to grow its revenue streams and its list of satisfied customers. In addition to which the company is extremely well placed to expand as the demand for market leading cloud based Fin Tech services evolves. This is an extremely exciting opportunity to work in the cloud based digital payment services industry. Key requirements:  Work from 1:00pm – 6:00pm (Sydney / Australia time) with the ability and desire to work full time in the medium term (as such minimal time difference of +/- 3 hours is preferred).  Excellent spoken and written English  Can do attitude, positive solution orientated, professional, honest and hard working  Excellent customer service experience  Zen desk expertise (operationally and at a project level)  Intelligent & eager to learn (open to entry level L1 support technical learning over time)  Flexible to manage various tasks / projects / office admin tasks  High quality internet and phone access is required  Interested in working in the Fintech / eCommerce industry  Ability to start as soon as possible Given the technically advanced nature of the company and its blue chip clients, a NDA will be required as will basic competitive restraints if advancement occurs. To apply start with, G'day Michael and describe what this job would mean to you, why your experience and skills make you the ideal candidate. Describe your written and spoken English skills, your experience and expertise and why you are interested in a longer term role within the Fintech industry. Confirm that you are available 1:00pm – 6:00pm (Sydney / Australia time) and your potential start date.
Skills: Customer support Customer service Microsoft Excel Microsoft PowerPoint
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Need someone that has current technology, including a reliable computer, Internet connection, phone with voice mail or answering machine, fax machine or computer faxing capabilities, business and communications software and antivirus software. You'll need to be proficient at using this software, along with e-mail, the Internet and instant messaging.
Skills: Customer support Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Seeking full time clerical help to handle CRM tickets/messages, will train highly organized, detail oriented candidate. Qualifications: * Fluent English required * Polish language preferred * Customer service experience helpful * Hi speed, reliable internet connection
Skills: Customer support Computer Skills English Grammar Microsoft Office
Fixed-Price - Entry Level ($) - Est. Budget: $2,000 - Posted
You will receive inbound calls from senior citizens responding to television advertisements for various types of medical braces and general items needed for daily life. You as the agent will lead the caller through a questionnaire to determine whether these items are eligible through Medicare for purchase. You must be comfortable multitasking and toggling through 8-10 screens including a search engine to locate physician information with ease, physician's NPI numbers etc. This requires you to take leadership, maintain control of the call, while clearly communicating, using patience and empathy. Hours are Tuesday - Saturday 6AM -2:30PM - With Sunday's and Monday's OFF Training Schedule Wednesday - June 1st - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Thursday - June 2nd - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Friday - June 3rd - 7AM - 2PM PST - includes a 15 minute & 30 minute meal break. Saturday - June 4th - 6:00AM - 2:30PM PST - First Day on Phones - End of pay cycle 11:59PM Sunday - June 5th - OFF - New Pay Cycle Begins at 12Midnight Pacific Monday - June 6th - OFF - Tuesday - June 7th - 6:00AM - 2:30PM PST - REGULAR SCHEDULE - Sunday - Thursday 6AM -2:30PM - With Sunday's and Monday's OFF Your first pay will be for all hours worked on or around July 1st maybe sooner depending on the funding of the project for hours worked. Then it will switch to an hourly project or we can come up with another pay schedule and arrangement of what to pay. We will discuss the rest of the process later when we speak.
Skills: Customer support Customer service Sales