Customer Support Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a wordpress expert that is able to design, develop, and manage a community website with buddypress, bbpress plugins, and troubleshooting problems for members while providing prompt and pleasant service. I will also need other miscellaneous tasks to help my business grow. They need skills in SEO & SEM. They must be able to speak good english and have a postitive attitude. This is a position that will start out part time and will eventually turn into a full time position as my business grows.
Skills: Customer support CSS Customer service DNS
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
i need someone a full-time customer service who is an enthusiastic self-starter with a pleasant personality, excellent verbal and written communication skills, and the ability to multi-task. The ability to handle a heavy volume of calls,message,mails,computer skills, and the ability to follow through on assignments.Benefits include: paid time off (sick days, holidays). Please send your resume to me so i explain more about the job and duties.
Skills: Customer support Administrative Support Call Handling Customer service
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi freelancer, I am creating a new company and I need the best customer service representatives to join my agency, we are working with different clients for different type of jobs we are growing fast and we are in the need of talent to grow with us, if you are a team player join us and be part of the team. REQUIRETMENTS 1. Excellent internet connection 2. Headphones. 3. quiet environment to work. 4. perfect English 5. customer service experience. 6. be able to work full-time. 7. has to be an exclusive agent for our agency. Join us now and grow with us.
Skills: Customer support Call Handling chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for a challenge!? Want a diverse job that pushes you to grow and learn new skills? Look no further, my startup Get Bizzy in need of a professional, experienced VA with a broad skillset. Most importantly the applicant must be fluent in English (Don’t bother applying if you aren’t as I’ll be conducting skype interviews on the top 3 applicants) Also only apply if you’re free to work 25 hours a week initially with a potential of 40+ hours a week after a 3-month review. I’m in New Zealand so you have to be willing to work around our Time Zone but we can discuss the possibility of working different hours I’m looking for someone who is motivated, organized, goal oriented, thrives when challenged and works well in a team. So what is Get Bizzy? Get Bizzy is an online business networking website, after launch I will have domain over the New Zealand market. The nearest competition offers a far inferior product than what Get Bizzy delivers. This is no basic website, it’s an amazing tool for businesses and will be sure to attract a large following in a relatively short period of time. The main focus for Get Bizzy over the first 6 months to a year will be growing a following, getting traffic to the website and making sure everything is running smoothly. I’m not concerned about turning over a profit in this crucial time, in fact I’ll be offering most of the services for free during the initial period as getting word out is more important. This Position will become available late December to early January when the website enters Beta. I’ll be conducting Skype interviews before then and lock in the applicant who's right for the position. Some of the work you’ll be tasked with or to help with include: • Manage and assign tasks to other staff (Predominantly using Teamwork) • Communicate and liaise with businesses to gain customers and partners. • Book in meetings with local businesses for me. • Develop growth plans, budget plans etc. • Work alongside customer service and help out in your free time. (Using FreshDesk) • Work alongside A social media expert (Using Hootsuite) • Use Xero on occasions. • Affiliate Marketing. • Article Writing. • Search Engine Optimization. • Social Media Marketing • Most importantly reporting what’s been done at the end of every working day. The more experience and skill you can bring the better. Basically there will be core tasks I expect of you and then you’ll be assigned tasks relevant to your skill set with the opportunity to develop/learn in new areas if required. Thanks for taking the time to read my job posting. Drew.
Skills: Customer support Administrative Support Appointment Setting Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a developer of live chat software used by almost 150000 websites throughout the world, mostly in Europe, Asia, and the Americas. We are rapidly growing in German market and now we need the help of a multi-talented individual to help us with our German-speaking customers. Your responsibilities will include: • Help our German/English customers via chat, phone, and email. Resolve typical issues such as problems with chat-code installation, using our software, and payment process • Activate sales by phone (no cold calling!) • Help us translate our product and website into the German language Qualifications: • Experience in customer support and sales • Excellent German writing/grammar skills • Languages required: German (native) and English (fluent) Work Hours: • 40 hours per week, Monday to Friday • 8-hour shift, during German business hours ------ To learn more about us, check out our websites here: https://www.jivochat.com (English) https://www.jivosite.ru (Russian) https://www.jivochat.com.br (Portuguese) https://www.jivochat.es (Spanish) https://www.jivochat.de (German site, coming soon!!) Our company likes to have fun! Check out a video from our last company trip to Sochi, Russia (2016): https://www.youtube.com/watch?v=oEiEeSuOf8Y
Skills: Customer support chat support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We're a rapidly growing startup that is constantly in need of extra help. We are looking for a Chemistry Assistant that can help with several HIGHLY IMPORTANT Academic projects. Who are you? - Able to use ChemDraw Software OR equivalent - Academically-minded individual who knows/remembers chemistry from university - Detail-oriented. You love getting things right the first time. - Self-starter, great at working with little supervision - Always learning new things! Roles and Responsibilities - Analyze Academic (Chemistry or Organic Chemistry) questions and create non-correct answer choices to serve as realistic alternative "trick answers" - Draw equations and formulas using ChemDraw Software OR equivalent Tools used: - ChemDraw 12.0 Software OR equivalent - Google Docs (Docs, Sheets, Slides) - Google Calendar - Google Hangouts - Google Chrome - Slack - Skype Qualifications and Requirements - Familiar with Chemistry & Organic Chemistry subjects (completed the course within the past 5 years) - Ability to use ChemDraw Software OR equivalent - Fluent in English with excellent grammar - Have a good internet connection Bonus Qualifications - Previous tutoring or teaching experience - Degree in Chemistry or equivalent - Customer service experience Compensation and Schedule - $800 - $1300 per month, depending on experience - Be available for 40 hours per week - Work Monday through Friday - Work 8 hours a day between the hours of 8am-8pm Eastern Standard Time (EST) Why us? - Join a talented and fun team of successful entrepreneurs - Exciting + funded startup that is going through fast-paced growth - Work to improve technology that is helping thousands of students IMPORTANT: - If you're interested in applying for the position, please download and complete the assessment attached to this description, following the included instructions. - Once you've finished, send the file to johnnyb@clutchprep.com. Any applicants who apply without completing the assessment will not be considered for the role.
Skills: Customer support Academic Writing Administrative Support Calendar Management
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
For our international contact center, 5CA is looking for a Portuguese / English speaking technical support agent (work from home) to provide service for various exciting IT-, gaming- and consumer electronics projects. Tasks -Providing Technical Support services to customers by telephone, e-mail and/or web chat, providing a satisfactory solution to the customer’s inquiry and to exceed his/her expectations in doing this. -Working together with team leaders and trainers to constantly keep your knowledge up-to-date. -Making sure that the customer is satisfied with the whole customer service experience, every time. Requirements -You are fluent in Portuguese and English, speaking and writing – a 3rd language is a big plus. -You have existing knowledge of hardware, networking, routers and mobile devices. An IT- or other relevant technical education is a big plus. -You are a quick learner, and are open to working with new technologies and products. -You are flexible, a strong communicator, good at multitasking and problem solving. -You are available full time. -You have a dedicated quiet work space that is located within your own residence. -You have your own computer with at least 4 GB RAM memory and an i5 processor or similar/ better, max. 3 years old (with windows 7 or 8.1- 64bit, a good working USB headset and a fast, reliable internet connection (Upload min. 512 KB, Download min. 1 MB internationally). What we offer - A professional and multicultural working environment with people from all over the world. - The possibility to work from the comfort of your own home. - Up to date training and access to the latest information in technology and video games. - An organized structure, product of years of experience in the industry, which allows all agents to benefit from our expertise. - All the required software, tools and data base. - A contract with a fixed schedule and focused on a long-term relationship. - Being part of a company that treats remote employees as part of its family. About 5CA 5CA is an expert in multilingual customer service and customer contact. We provide our clients with the opportunity to outsource their customer service department or call center in order to ensure high quality customer contact, 24/7, in over 10 different languages. We specialize in technical support and customer care services. 5CA is a major player in the industries of consumer electronics and gaming and one of the top clients (Platinum Tier) on Upwork.
Skills: Customer support Call Handling Customer service Email Handling