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Customer Support Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $1,000 - Posted
hello all, we are looking for support team who can work for us to provide support to our client on live chat. Person should have basic knowledge of networking and linux. support timings are 18 hours a day and 6 days a week. we need 2 people on support at one shift. please contact us if you can provide good support service. Thanks
  • Number of freelancers needed: 4
Skills: Customer support Administrative Support Asterisk chat support
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are a small not for profit provider located in Adelaide, South Australia with 5 networked desktops and server. I am seeking quotes for an ad hoc help desk/administrator to troubleshoot as required. We currently have an IT provider who provides, but would like to review this arrangement to ensure that we receive only the support and services we require, being a small not for profit provider. We are seeking the services of an IT provider or individual who can: *provide support through phone, remote and email support *install necessary critical and security patches as required *resolution of IT related issues i.e. printers, desktops *setup of new users We would be happy to explore a reasonable per hour rate, or a maintenance block of hours. Happy to receive responses outlining your experience, services offered and rates.
Skills: Customer support Computer Networking Computer Repair Computer Skills
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We're looking for a Virtual Assistant with customer service experience for about 20-30 hours per week. The ideal candidate will be part of an agency so that there is backup support in the event they become unavailable. The core responsibilities will include: -Email handling -Customer support (phone and email) -Project management The right agent will be someone who enjoys working independently and would like to work together for an extended period. They also enjoy helping people and solving problems.
Skills: Customer support Administrative Support Email Handling Google Apps
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Your sole job will be keeping angry customers happy and hopefully getting their bad feedback removed. This is done by refunding orders and sending apology notices with a free coupon. You will get an email/text notification that we received a bad feedback, and you will refund the order in our Amazon Seller Central Account and send the de-facto apology response. If the order is over $50, I will have you contact me. Thats it. Eventually I may also have you handle basic CS inquiries, 90% of which can be answered with a canned response.
Skills: Customer support Customer service
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Tasks include working with software like Photoship, editing video (adding music), answering customer support tickets (guidelines and templates provided), listing products in Shopify (copy and image given to you), run reports and creating Excel Spreadsheets, working with suppliers (email, sending reports, etc), and other tasks as they arise. Spreadsheets and tasks complete should be maintained and provided weekly. Hourly rate of $3/h to start during trial period to ensure a good fit for both you and I. Thank you for your time and attention! Chad
Skills: Customer support Administrative Support Adobe Photoshop Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
This position is full-time 35-40 hours a week and will require the use of an active internet connection. The representative will be required to read, comprehend and respond to at least 80-100 messages through a cloud based messaging system. Message subjects will include typical customer service inquiries including: tracking, Order Status, Troubleshooting, Refund, Warranty, etc... The position is only e-mail customer service at this time, there will be no phone or chat support required. OPT7 is our brand name and we offer automotive lighting, including HID and LED product lines across many different applications. We currently offer our products through many different online retailers. Because of the technical nature of our products, a majority of inquiries will be technical in nature and will require knowledge of automotive electrical systems and lighting systems. Training will be provided but candidates with the following skills sets will be considered first: 1. Automotive 2. Electrical 3. Lighting 4. LED 5. HID Lighting 6. Strong english writing/typing skills www.opt-7.com/support If you are interested, please reach out to me on Skype (Solsonwint)...in the initial invite, please provide me your resume and quick summary of your professional experience, Look forward to working with you! Steven O OPT7 Customer Service Manager
Skills: Customer support Automotive Engineering Customer service eBay Motors
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
JOB: I require help writing management responses to reviews from customers on Tripadvisor. Looking for someone to log on once a month and help maintain the high levels of service that had previously been implemented. What we need: * Excellent written English skills *Someone ideally who has worked in the hospitality industry before. * Customer Service expertise The job should take no more than an hour, once a month. We will trial this month, and then go from there. If successful, this will be a once a month deal, (maybe more). Why should you be interested in this role? A chance to interact with some of the best customers in the world! I will be in touch once a month, and give you the log in details so you can do your job. TASK WHILST APPLYING: *Go to our Tripadvisor page https://www.tripadvisor.co.uk/Hotel_Review-g190744-d1963411-Reviews-The_Grainary-Scarborough_North_Yorkshire_England.html *GO and read my responses * In you cover letter, I want you to respond to this review like you were me! David T Knutsford, United Kingdom Level Contributor 11 reviews 6 hotel reviews common_n_hotel_reviews_1bd8 5 helpful votes “Not as good as it sounds” 3 of 5 starsReviewed 2 days ago NEW First of all be sure what you are booking. This is a purpose built B&B facility primarily designed for families with young children. If that does not fit your criteria I would respectfully suggest you try elsewhere.However cleanliness was good, bed and room adequate and breakfast ordinary. Definately not very accommodating either. This is your trial! I look forward to hearing from you
Skills: Customer support Customer service English English Grammar
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are a US software company focused on cloud B2B systems, looking for a tech/customer support agent to provide phone/live chat/ticketing based support. This is a long-term, ongoing position. Required skills: - Fluency in English (both written and verbal) - Technical background, either in the software industry or closely (IT) related - Experience in providing technical/customer support - Good at multitasking - Strong problem solving skills - Strong communication and teamwork skills - Basic knowledge of Android/iOS systems - Reliable Internet connection (10+ mbit) for VOIP use Bonus skills: - Any kind of sales experience is a plus - Experience with any kind of scheduling, payroll, project management, HR or CMS software is a plus - Any experience with Zendesk, RingCentral, LiveChatInc or Intercom is a plus Work duties: - Handling tickets, live chat and phone calls with customers - Responding to general inquiries about our software - Resolving technical issues clients may experience with the use of software - Helping customers with the registration, initial setup and/or software use
  • Number of freelancers needed: 2
Skills: Customer support chat support Customer service Helpdesk
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