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Customer Support Jobs

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Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hi Upworkers! I am currently in need of a hardworking dedicated virtual assistant. I run an online store selling cases, and I'm in the midst of starting up a jewellery wholesale business as well as another business with my family selling custom rustic furniture. I need someone who can assist me with all three business since I currently am contracted 45 hours of the week. I need someone who is intituive and is able to work with fairly vague instructions - i do go to effort to create very clear instructions but i won't always be able to walk you through each task step by step - at the moment i need someone who is able to process customer orders, keep the website updated, add to the playlist side of the website, answer custom emails, and take care of the internet marketing - i.e. posting instagram content, updating the pinterest, researching promoters for the products. For the wholesale business I am need of someone who can help me to work out cost pricing for jewellery items,...

Fixed-Price - Est. Budget: $ 600 Posted
Hello, I would like to work with someone who does business from home. You can own a business or be self employed - it does not matter to me. Please apply to this job if any of the questions apply to you: *Do you have a business you operate with from home? *Does your business make regular income? *Do you work from home and would like to make a large income by using your income? I will provide you the business materials you would need to work with. You can make $700 for winning this job. We need you to assess our business project with your financial models. We want to use your successful financial models. We define "successful financial models" as a model that would allow our business to make regular income on a full time basis. We'd like you have to a full time schedule for freelancing work.

Hourly - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
The candidate would be responsible for receiving calls though our VOIP system and handling new potential clients, as well as existing ones. Additionally, the would also assist us with client meetings to provide interpreter services. candidate must; Have an internet connection that is fast enough for VOIP calls. Speak Good English and can be understood by our staff. Windows computer to install our software to make notes. This would be an ongoing position

Fixed-Price - Est. Budget: $ 150 Posted
This is the right project for people looking for a long term job in a virtual world. We are a stable National Recruitment Company that is based in US dealing with Financial Corporation to provide manpower. Non-sales job, task is to set appointments for a job interview for the Manager. It requires good communications skills that has no heavy accent, fast learner individuals, has the ability to follow instructions, goal oriented, highly motivated and has the right attitude suited for this project. Training will be provided and we have the best management team to support you. We have the system in place, we will provide everything you need to be productive on this project. If you meet the minimum criteria- Apply Now! If not, don't bother to waste time: 1. BPO/callcenter experience is a big plus but not a requirement. 2. Must have an updated computer, working headset and has a reliable internet connection of at least 2 MBPS. We wont entertain applicants that will use wifi connection...

Fixed-Price - Est. Budget: $ 1,200 Posted
Logistics Coordinator Job Description: - Will work with the carrier through them accepting, appointing and executing the load. - If there are issues, he/she should contact the customer and work with them to resolve them - Develop positive relationships with carriers Job Requirements/Responsibilities: - Must have a minimum of 2-3 years experience in a logistics industry - Call center experience is required for this position as well - Must have an above average to excellent communication skills - Humble and reliable with great personality - Can interact with several different people from their peers, to the carriers and to a host of customer contacts - Must be very well organized and have a methodology that best promote organizational skill - Must be self motivated, enjoy working in an environment that promotes both autonomy, teamwork and a focused self urgency - Candidates should be from the Philippines - Can start immediately

Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are growing CSC and looking for long term employees. We are looking for Team Leaders/QA/Trainer that can work with us with ISP background. Skills and Qualifications should include: • Assess training needs and assist operations manager to provide necessary training materials needed • Designs and develops effective training methods • Provides effective way of training Presents information using a variety of techniques, including discussions, role playing, team exercises and visual materials. • Communicate with employees especially with agents to make sure everyone is calibrated with any new updates in terms of processes, policies, etc. • Provides recommendations to improve services to both internal and external clients/customers • Provides statistical and performance feedback to agents in a regular basis with coaching for more improvement. • Monitors performance progress of agents • Records statistical feedback on a regular basis • Sends all reports on a regular basis...