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Customer Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
With the fast growth of our company, we are in need of computer savvy, highly technical personnel well versed in Help Desk positions willing and eager for personal growth and development. If you are looking for a long-term, full time, home-based position in IT, this is the job for you. To be successful in this position, we are looking for employees who: *HAS GREAT CUSTOMER SERVICE SKILLS AND PREVIOUS IT HELP DESK EXPERIENCE *At least a LEVEL 2 position in a Philippine BPO company. *Troubleshooting capabilities for most Windows operating systems and networked printers (Win XP to 8) *HIGH SELF-INITIATIVE AND INNOVATION If you do have these qualifications, we would absolutely like to have you on our team. Compensation wise, we offer THE BEST PACKAGE in the market: *Starting salary of $3/hr, to be discussed and assessed with the management. *Full Tech Set-up including SSD-equipped ACER laptops, ASUS monitors, Yealink VOIP phones, Plantronics Headset, QOS Routers, Internet Reimbursement *Mandatory benefits in the Philippines including SSS, Philhealth, PAGIBIG plus an HMO And our best offer yet! *We offer a 2-3 weeks trip to the Chicago office and tours every year to 2-3 of our best remote employees from around the world. *After 3 years into the company, you are given the chance through performance deliberation to migrate to the US together with your family, all sponsored by the company. *Another year afterwards, the company may even sponsor for your greencard in the US. Interested? Apply with a short summary of your technical expertise and if shortlisted, you will be asked to be ready for a Skype interview. We need THE BEST people in our diverse and continually improving team. ww.jexet.com
  • Number of freelancers needed: 3
Skills: Customer support Active Directory Customer service Desktop Support
Hourly - Intermediate ($$) - Est. Time: 3 to 6 months, 10-30 hrs/week - Posted
Cold calls sales, follow up calls, answer phones 1.You will be cold calling, and doing follow-up calls to healthcare facilities in the SF Bay Area. You will have leads for case managers, discharge planners, social workers, and physicians in healthcare facilities, senior centers, etc. The goal is to get facilities to consistently use Shepcare Healthcare medical staff to care for the patients they are discharging who need medical care or care-giving in their home once discharged. 2. Answering phone to set appointments, give general information 3. Phone intake for potential in-home care clients' needs 4. Phone intake for care staff, helping them get job applications, etc. Part-time position, total hours depending on fees. Experience in cold calling, appointment setting necessary. Duties: Emailing clients, potential clients, staff, potential staff Interfacing to answer questions, set appointments, give information on phone from staff, care-givers, clients, and potential clients Communicating promptly via email, phone Excellent typing, computer, & shareable document use skills Sales script use, building and revision Logging time/date/outcome/contact info of all calls made
Skills: Customer support Appointment Setting Cold calling Customer service
Fixed-Price - Entry Level ($) - Est. Budget: $100 - Posted
We are in need of Home based Appointment Setter for a US based non sales project. We are on immediate hiring so we only need people that can start working with us. After Training, you will start calling for this project. What we're looking for: 1. BPO/callcenter experience is a big plus but not a requirement. 2. Must have a PC, working headset and has a reliable internet connection of at least 3 MBPS. No WiFi connection please even during interview- make sure you're cabled. 3.Shift Schedule: LA Pacific Time Business Hours - 9:00 AM to 6:00 PM. This is for an immediate hiring for our expansion, so we only need those that are ready to start with us right away once hired. Compensation: - Hourly rate - First 4 weeks will be on Probationary Period which is Performance based* + bonus to determine if Agent can bring results. After probationary, hourly rate will be offered. * Performance is based on per appointment set + show up * Hourly rate will be calculated based on your performance during your probationary period. *Average income $100 - $200/week
  • Number of freelancers needed: 10
Skills: Customer support Administrative Support Appointment Setting Call Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Virtual Assistant This role is only suited for fluent English speaking assistant and must have clear written and verbal English Skills. This role is for a 10-20 hour per week role and includes the following: Call Handling Email Management Arranging contractors to carry out work at properties Diary Management for Director Arranging viewings for potential clients Administration Tasks - Scanning / Extracting Information / Typing Letters / Tenancy Application Processes The role available is for $5 per hour at 10 hours a week and further hours maybe available dependent upon business growth. Experienced Virtual Assistant with relevant reviews only apply.
Skills: Customer support Administrative Support Appointment Setting Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
The position primarily involves receiving incoming calls, responding to incoming emails, and scheduling customers. Company phones are forwarded remotely to your phone. (additional details below) The CSR must have a quiet, organized area to receive and place calls. A working cell phone or landline, and reliable access to the internet. This role would be suitable for an experienced customer service professional, preferably someone who has previously worked in an office or customer service environment. Our team offers: Company paid LA Fitness memberships Paid time off Bonus earning opportunities A positive, customer focused team that loves to reward success As the customer service specialist, you will: Represent the company with a professional, positive phone demeanor Accurately schedule We are looking for someone who is friendly, dependable, and hardworking. The successful candidate will also have: Strong phone contact handling skills and active listening Excellent communication skills A warm, approachable manner At least two years experience in a customer service position A great attendance history
Skills: Customer support Customer service Email Handling Phone Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Help customers and answer questions related to our products and give basic phone/email support to customers. Our two Products are easy to learn but can take some time to master. A strong command of English language is necessary. You must be available at odd hours as well as U.S.A business hours. Please visit http://www.trackroad.com & http://www.mydispatch.com to get an understanding of our products. Please message me if you are interested and we can go from there. Thanks, Matt
Skills: Customer support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I need a VA to become our Admin Support for our company and provide PC Support and act as our MS365 Admin. We want this person to be able to: * Troubleshoot PC issues for our team * Act as our global admin for MS365 * Set up, allocate and manage email addresses for new people and shared boxes * Assist with the management of our one drive folder organisation * Develop shared cusomer folders and manage access * Bonus would be experience in developing a sharepoint based intranet If you are interested in working with a dynamic and fast growing global startup operating in the US, China and Australia and are prepared to become part of our team then please apply. We need someone who is responsive, can solve problems and take ownership of our technology issues and management. You will provide GREAT customer service to the people in our company.
Skills: Customer support Technical Support Windows Administration
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone with customer support experience that can take the lead on our customer service efforts. We will train you on our process so that you are well prepared to handle customer inquiries when they come. But, by nature, you should already be very good at interacting with and supporting customers. This position will start with email support only, but would expand to live chat and possibly phone support over time. Please do not apply unless you are completely fluent in English and have both great writing and speaking skills.
Skills: Customer support Call Handling chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Work will vary from job to job and week to week. Data entry, admin and customer support as well as answering emails, overseeing FB pages. Some weeks work load will be heavier than others but most of the time you will have specific daily tasks to do.
  • Number of freelancers needed: 3
Skills: Customer support Administrative Support Customer service Data Entry
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