Customer Support Jobs

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Hourly - Intermediate ($$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Looking for Native Australian for e-Commerce shop customer support. The person will be supporting by phone only. We will also review the opportunity to support by email / chat for pre and after sales inquiries - technical support + sales support. We will review only freelancers who have and do currently other customer support online job. This is long term project
Skills: Customer support chat support Customer service Phone Support
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
Requirements: Apply to this position only if you're a Lebara customer currently living in one of the following countries: Spain, Netherlands, Germany, UK and France. Project Duration: This is a Part-Time position in a long-term project. Because you will not be asked to sit-thru the entire length of the schedule you will select, this is an excellent opportunity for those that: A) already have a job with some wiggle room and know how to multi-task. B) are really responsive and know how to multi-task Schedule: 1. ​6:00pm (GMT) ­ 1:30am (GMT) Monday, Tuesday, Thursday, Sunday 2. ​6:00pm (GMT) ­ 1:30am (GMT) Wednesday, Friday, Saturday 3​. 1:30am (GMT) ­ 9:00am (GMT) Monday, Tuesday, Thursday, Sunday 4​. 1:30am (GMT) ­ 9:00am (GMT) Wednesday, Friday, Saturday 5. ​9:00am (GMT) ­ 6:00pm (GMT) Saturday, Sunday Payment Module: You'll get payed for every question replied. The amount varies with the volume of questions answered. Find the rates bellow: 1 - 10 --> $3.50 11 - 20 --> $3.00 21 - 30 --> $2.50 31 - 40 --> $2.00 41 - 50 --> $1.85 51 - 60 --> $1.70 61 - 70 --> $1.60 Location: Remote Minimum Experience: No previous experience required Tasks involved: Support tasks include answering simple questions using our canned responses within 10min max. Requirements: - Fast and Reliable Internet Connection - Smartphone (if you like to work on the go). - Responsive. - Attention to Detail / Multi - Tasking - Self driven character.
Skills: Customer support Virtual Assistant
Fixed-Price - Entry Level ($) - Est. Budget: $2,600 - Posted
The Call Center Chat Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time.​ The Call Center Chat Messaging Specialist will deliver and foster a premier level of service for our customers based on trust and respect. The Call Center Chat Messaging Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.​ customer service, customer support, live chat operator
Skills: Customer support chat support Customer service Data Entry
Fixed-Price - Intermediate ($$) - Est. Budget: $60 - Posted
Creativity Artistry is in need of a virtual assistant to represent and work virtually for the gallery in handling customers services, invoice, data entry and also data processing. Biding freelancers should have an excellent customer service and must be outcome-oriented. The gallery needs an assistant that will help manage its data entry, customer, Ed services, reply to emails, handle data processing and also handle all that deals with invoicing and recordings, creating and design website. The virtual assistant would be required to work 3 hours per day. The gallery specializes in the online sales of artwork via freelancers who are interested in representing the gallery.
Skills: Customer support Administrative Support Call Handling chat support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
JOB DESCRIPTION This is an email only position, no phone calls. You'll be helping us message and respond to our customers via email, as well as a variety of other tasks. You will be working on Groove, Slack, Harvest, Google Docs, Gmail, Google Calendar, and other web-based services. JOB REQUIREMENTS - Must have nearly perfect written English skills and excellent spoken English skills. - Must have excellent attention to detail, spelling, and grammar. - Must have a great internet connection that is reliable and fast. - Must be reliable and want to grow with the company. - Must be hard-working and on time. - Must have 100+ hours on UpWork. SAMPLE JOB TASKS - Monitor email account for new messages. - Reply to guests messages in a fun, helpful way. - Use ticketing and Help Desk system such as Zendesk and Groove. - Create and send invoices to customers. HOURS This is a part-time position starting at 10 hours per week. You'll be working from Tuesday - Saturday and must be available to work in the Eastern Time Zone (UTC-05:00) between the hours of 10am to 7pm. MORE INFORMATION - Applications will only be accepted via UpWork. Phone calls and emails will not be accepted. - Museum Hack provides very fun museum tours using the world's best museum tour guides. We have been written about in many publications including The Wall Street Journal, Newsweek, CNN, etc. - We are using Upwork to help us find a general virtual assistant for Customer Service work. - This will start as a part-time position starting at 10 hours per week, but many of our part-time hires choose to join us for full-time jobs. We are a very fun place to work: new things every day, funny coworkers, and very nice customers. - Many people on our team are remote and work from home. - Team members (including VAs) occasionally receive performance-based rewards and incentives. - Museum Hack is GROWING! We are an innovative arts-based business in New York City. See this video on PBS about us to learn more: https://www.youtube.com/watch?v=qMoO4bpRiZM
Skills: Customer support Customer service Email Etiquette Email Handling
Fixed-Price - Intermediate ($$) - Est. Budget: $150 - Posted
I need someone that is great on the Phone to make Calls to existing Prospecting Customers to sell Tickets to them for my Business Seminar that will take place in London during October and November 2016. Further more the Person should also be available in Person to help out to sell our Services at Seminar Events. This also requires the Person to be available on certain Dates to assist me in Person looking after the new Customers and those that want to Register for the Seminar or want to book an Appointment with me to discussed the Services I provide as a Sales and Customer Service Trainer for their Company. Besides the Hourly Rate or Fixed Price agreement we come to, I will be happy to also pay you Commission on each Sale that is made because of your Effort when assisting at an Event. (Commission Structure is Performance Based and will be between 5% going up to 20%, depending on what we agree on with what I already pay you plus on how much you Sell).
Skills: Customer support Administrative Support Sales
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a few people to join our customer service team. This is a long term opportunity which will pay at $5 per hour plus a yearly raise. On the Job training lasts for 1 month which we'll pay for $3/hr 40hours per week to start. Once you pass the month's training, you will be bumped to $4/hr temporarily. Once certified to be someone who can service all companies' customer service needs, you will be bumped to the normal rate of $5/hr with 40 hours a week. The certification period could take less than 30 days, this would solely depend on how fast you learn. Requirements: Great communication skills, fluent in written and spoken English. Has at least 1 hour on UpWork. Has at least a core i3 or quad core pc with 4 gb of ram. Has DSL with atleast 3 mbps connetion, and a backup. Has no other working commitments. Willing to work on the Grave Yard shift, shifting schedules, weekends, and holidays. Having Business Fundrasing / Crowdfunding knowledge is a plus but not a requirement. Having a Commerce related course / work experience is a plus. Having some experience with site builders is a plus but not a requirement. How to apply (please follow these simple instructions, otherwise, your application will be ignored. 1. Please start your cover letter with Hi Brian, How do we make the potato fly? and then answer it to your best knowledge. 2. Create and attach a voice recording telling me about your self and why we should hire you in relevance to this job post. 3. Provide the link of your updated Resume/CV via Google docs. 4. Include your Skype ID, two personal phone numbers, and email address. I will start the interview process as early as Today. Once chosen, you will start working either on the first week of August. This contract is going to be through UpWork on a different client account. Thanks, Brian
Skills: Customer support Call Handling chat support Customer service
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
Project Duration: This is a Part-Time position in a long-term project. Because you will not be asked to sit-thru the entire length of the schedule you will select, this is an excellent opportunity for those that: A) already have a job with some wiggle room and know how to multi-task. B) are really responsive and know how to multi-task Schedule: 1. ​6:00pm (GMT) ­ 1:30am (GMT) Monday, Tuesday, Thursday, Sunday 2. ​6:00pm (GMT) ­ 1:30am (GMT) Wednesday, Friday, Saturday 3​. 1:30am (GMT) ­ 9:00am (GMT) Monday, Tuesday, Thursday, Sunday 4​. 1:30am (GMT) ­ 9:00am (GMT) Wednesday, Friday, Saturday 5. ​9:00am (GMT) ­ 6:00pm (GMT) Saturday, Sunday Payment Module: You'll get payed for every question replied. The amount varies with the volume of questions answered. Find the rates bellow: 1 - 10 --> $3.50 11 - 20 --> $3.00 21 - 30 --> $2.50 31 - 40 --> $2.00 41 - 50 --> $1.85 51 - 60 --> $1.70 61 - 70 --> $1.60 Location: Worldwide - Remote Minimum Experience: No previous experience required Tasks involved: Support tasks include answering simple questions using our canned responses within 10min max. Requirements: - Fast and Reliable Internet Connection - Smartphone (if you like to work on the go). - Responsive. - Attention to Detail / Multi - Tasking - Self driven character.
Skills: Customer support Dutch Virtual Assistant