Live Chat Operator Jobs

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Fixed-Price - Expert ($$$) - Est. Budget: $60 - Posted
Introduction: We have installed on Requirements: 1. Provide smart "How can I help you?" on the home page.. This can be integrated into https::// and other important pages. Support features such as a. If the person for example stays and does multiple page views b. The widget goes into the centre of the page if the user stays for longer time. c. Summary of conversation can be email or recorded. d. File uploads, drag and drop. 2. Connect chat to our Skype account. a. Notifications go to Skype account b. Ideally it goes to multiple skype accounts c. Skype chat integration would be ideal. Contracter Requirements 1. Must be available on Skype for voice and text chat 2. Must be readily available on Skype.
Skills: Live Chat Operator Linux System Administration Live Chat Software PHP
Fixed-Price - Entry Level ($) - Est. Budget: $150 - Posted
Do you love communicating with the outside world and basically lives on your computer/social media? Are you cheerful, hardworking, GENUINELY RELIABLE and passionate about growing a career with a truly awesome company? We're passionate about making an impact in the world. We have over 1.5 million followers and growing, and have a lot of social media accounts that need someone to communicate with fans and followers in a friendly and professional way throughout the day/evening. There's some flexibility in the job in that you'll communicate with us and conduct your duties throughout the day and evening. For that you'll need to have great communication skills with us and be able to stay on top of your work. Plus as the budget is not massive for the job right now, you'll need those multi-tasking skills so you can also have other contracts too. You'll also undertake some customer service (incl. live chat), and administrative duties like emails, confirming things with customers, helping with our online events, web research, connecting/finding good content, finding people to collaborate with, helping with incoming inquiries and sales support. You'll also occasionally help out on trending hashtags of ours, as well as commenting on trends throughout the day on multiple accounts to give the accounts more visibility. In addition; you'll help with some media inquiries, social media following/unfollowing and other virtual assistant-type duties. The job is eclectic, so we need someone who is willing to put their hand to anything with a great spirit who isn't work shy. We invest a lot of time training and supporting our team, so no matter what - you'll be learning a lot and stretching yourself, thus being able to help you grow. So, what do you need to do well here? > a very level head, mature and understanding of professional conduct - even though you work from home > the ability to juggle a lot of things at once, meet deadlines and great time management > great written conversational English (you're gonna need that) > desire to learn new things and pick them up easily > honesty, integrity, trustworthiness and reliability > you need a good computer that's virus-free, strong internet connection and a back up plan for when your internet goes doesntt or you have a power cut How about the pay? To start we have a modest budget of around $150 a month, but this will increase incrementally as you prove yourself an invaluable member of the team and reach certain milestones. We're incubator funded at the moment that also factors into the budget we have available for this position right now. When you apply tell me the maximum amount of hours you could commit to working with us daily (every applicant is different and we want to know what YOU can do within the $150 a month budget we have). We will bear this in mind when assessing who to interview. Can you also tell me the colour of the ocean so I know you've read this all the way through. ***NOW READ THIS ONCE MORE (WITHOUT SKIMMING) AND SEND ME YOUR APPLICATION! LOOKING TO HIRE THE PERFECT CANDIDATE IN THE NEXT DAY, AND START INTERVIEWING TODAY.
Skills: Live Chat Operator Administrative Support Customer service Customer support
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
Hey there, I'm looking for a friendly, people-person to chat on Facebook with people from English-speaking countries ARE YOU THE ONE?  Do you enjoy getting to know new people?  Do you love chatting to people?  Are you good at building rapport with new people via chat?  Do you have a very good English? (THIS IS A MUST!)  Are you able to type fast and handle chat conversations at once?  Are you motivated to earn a lot of money? (BIG COMMISSION AWAITS!)  You must follow instructions and be hungry for results and money *** I have people making $600/week from 2hrs/day of work from commissions only *** I want someone who care about results and won't give me excuses for why things aren't working but will look for solutions himself. IF YOU THINK YOU ARE A GOOD FIT, Then apply by saying “I’M IN”
Skills: Live Chat Operator Appointment Setting Customer support Facebook Marketing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for a number of customer service agents to join our technical support team. Our company provides web hosting, server and datacenter services to small business customers across Australia and New Zealand. Part of this relates to video game servers - so an interest in PC video games is advantageous, but not essential. Please mention this in your application if it applies. IMPECCIBLE written and verbal English is essential for this position. You must have an interesting personality - we're a fun team and we want you to be a part of it. You must be able to interpret customer's feelings and emotions, and write friendly but professional replies. Customer support will predominantly be via email and live chat, but phone may be a part of it. Sales experience is a bonus, but there is no outbound cold-calling for this position. There are 3 shifts: #1 - 10AM - 6PM AEST #2 - 6PM - 2AM AEST #3 - 2AM - 10AM AEST Please specify your preference when applying.
Skills: Live Chat Operator Customer service Email Technical Support Technical Support
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Great customer service experience. Professional phone etiquette Technically savvy, typing speed of 40+ words a minute and able to work in a paperless office environment. Prior experience with Appraisal Software and Platform a plus Working knowledge of the Appraisal industries is a big PLUS! Hours may vary but must be available to work between 8am - 6pm Monday thru Friday EST.
Skills: Live Chat Operator Administrative Support Appointment Setting Call Handling
Hourly - Expert ($$$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for Customer Service Reps with Student Loan Customer Service Experience--Too busy to start from scratch so need to have some general knowledge of how that industry works. But beyond that the particulars are that we have a voip based phone system and a CRM. We make use of Cases, as well as knowledge and are attempting to build out our entitlement process (workflows within an individual case). We are 100% inbound and can only get to a fraction of those even wanting to sign up. I have been plaqued with years of the worst employees one can imagine, due to my having to fill more than a dozen executive roles and not having systems in place to insure people are behaving as good honest ethical and moralistic folks in all situations. I thought everyone was just like that normally but I would be mistaken it appears. Thus I have no systems--just always told people to empathize, sympathize and find a solution fast while making sure the client feels that you are taking their problem as serious as they are---which is easier said than done. So at the very least I need a "hired-gun" to be my go to guy/gal that I can trust will always do what is right by my clients and protect a hard fought and won good reputation while not giving away the farm every time someone is upset. Because we both know why the appear upset isn't usually the root of the problem. On a larger scale this person could create training materials and systems of standard work, as well as assist in building out the knowledge base. Perhaps even hire, fire , and manage the staff. As I try and my cognisant and honest with myself about strengths and weaknesses and dealing with employees that are not like me is very challenging for me and thus I am very bad at it.
Skills: Live Chat Operator Administrative Support Call Handling chat support
Fixed-Price - Intermediate ($$) - Est. Budget: $1,000 - Posted
As a leading online resource for the implementation of ISO and other standards and a reputed seller of various digital products through B2B e-commerce website, we are currently looking for three experienced Sales Representatives to join our team for Italian, French and English language. If proven in terms of quality, this job will be on a continuous basis. We want to establish a long-term cooperation. The Contractors will be responsible for covering chat service for leads and clients, receiving inbound calls from interested parties and making outbound calls in accordance with the lead lists, effectively providing consulting service regarding the company’s products, closing deals and building relationships. Required qualification for each position: – Native Italian speaker – Native French speaker – Native English speaker Required set of skills for all three positions: - 2 years inside sales, remote support or customer service experience - High English language proficiency in reading and writing - Responsible, organized person with strong communication skills - Ability to respond professionally, accurately and quickly This as an ongoing, home-based opportunity that requires a PC, internet access and an excellent sound quality headset. We expect the workload to be 20 hours per week. (4 hour shifts determined a week in advance) during normal business hours in European time zones for Italian and French language and Australia/Oceania time zones for English language. Fixed fee during the trial period. Commission-based salary after the trial period. Important note: Only contractors based in above mentioned time zones will be considered. Please answer to the following questions and attach a CV in your responding message: 1. How long have you been working in this field? 2. Describe an experience where you received positive (or negative) feedback from a client/lead and how that experience influenced you. 3. What are your abilities that makes you a good candidate to work with us as a Sales Representative?
Skills: Live Chat Operator Sales Telemarketing
Fixed-Price - Intermediate ($$) - Est. Budget: $2,200 - Posted
If you're not fluent CANTONESE Speaker, please refrain from applying. Looking for an amazing personal assistant (female). The ideal candidate needs to be methodical, organised and operationally very fast. Daily tasks vary, but it may include: - Proposal/Quotations generation to customers - Live Chat - Vendor management - Customer Service - Research
Skills: Live Chat Operator Business Proposal Writing Call Handling chat support
Hourly - Expert ($$$) - Est. Time: 1 to 3 months, 10-30 hrs/week - Posted
I am building out a comprehensive Livechat strategy for my organization. I am looking for someone to support me with creating soup to nuts the high level strategy, detailing best practices, problem points and all other aspects for this to be successful. This means for example creating documentation on the different aspects of below Improve CTR Improve Conversion Rate Improve user experience Improve Data gathering Improve Revenue This will include not just the items but what do. An example would be offer a pre-chat survey. Your documentation will need to include what the pre-chat survey would include. This is a comprehensive task and can offer more information upon request. Only interested in people that have proven track record consulting specific for live chat and has created documentation and support in deployment for a mid-size organization. This could potentially be an ongoing role if the person shows they are consistently scaling and supporting the growth of the use of Livechat. FYI we use Olark but would be willing to change if thought was highly worth it. This has potential to be a bigger job as we want to incorporate some of these strategies to customer service on the telephone calls as well. Remember this is NOT HIRING FOR A CHAT OPERATOR BUT MARKETING STRATEGY AND DEPLOYMENT SUPPORT FOR CHAT
Skills: Live Chat Operator chat support Live Chat Software Phone Support