Live Chat Operator Jobs

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Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
I need someone to help me contact suppliers via email, online chat and phone and have the understand the benefits of our offer, get them to sign-up to our services and then help them through their initial steps of creating a supplier profile and their initial listings. This person will have good knowledge of email, social media marketing, blogging and online chat. Skype and webinar may be required. Desirable: Will have a good telephone manner with an international accent.
Skills: Live Chat Operator Blog Writing Facebook Marketing Search engine marketing (SEM)
Fixed Price Budget - Expert ($$$) - $35 to $50 - Posted
I'm looking for a NAME for a new business! I am lookinf doe someone to help come up with a suitable name which must be available as a .com and domain name. The business is a managed live chat service, we will provide live chat agents that capture leads and offer online customer service on behalf of other websites. As an example of the type of business, please see: and please watch this video: For the NAME of this business I am looking for something that is: -Unique -Easy to pronounce, and easy to spell -Memorable -Must be available to register as a .com -Must be available to register as a -The name doesn't have to have "chat" or "livechat" in the name Please submit your names when applying for the job, I will award the job to the person who suggests the name that I choose as the winner.
Skills: Live Chat Operator Blog Writing Content Writing Creative writing
Hourly - Entry Level ($) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I have been running an online business targeting international students in UK since 2007. The business needs a confident person with excellent English writing and speaking skills to field phone, email and live chat enquiries in Zendesk. This is an ongoing opportunity requiring at least 20 hours a week initially. I am after someone who could become an integral part of my business while working remotely. If you are just looking for once off money making task, this is not an opportunity for you. Daily Responsibilities: . Answer customer service phone, email and live chat calls promptly . Follow-up voicemail, missed live chat sessions and email enquiries . Satisfy customer objections and help them to place orders . Follow-up pending payments and invoices . Provide after sales support including order tracking, handling complaints and refund request etc. . Updating order details (customer comments, deadline, etc) and status (paid, unpaid, assigned etc...) . Forwarding customer notes and comments to appropriate resources Qualifications . Fluent with English speaking (American or British accent highly preferred) . Correct English grammar is a must . Good typing speed to write emails and live chat . Experience with Zendesk and Zopim (preferable not essential) Performance Indicators Following are key performance indicators on which you'll be evaluated... . Sales Conversion - enquiries to sales . Customer Satisfaction Ratings . Number of calls, emails and live chat fielded (Weekly, Monthly, Quarterly) . Duration of call (phone and live chat) Testing Procedure Shortlisted candidates will be tested with an email writing test and a role play over Skype.
Skills: Live Chat Operator Customer service Email Handling English Grammar
Fixed-Price - Entry Level ($) - Est. Budget: $5,000 - Posted
Chat counselor - Only for Indian ladies above 18 years, who has PC or laptop with good internet connection and headphone 1. Looking for ladies above 18 years. Should have a flair to talk. You will be talking clients - VOIP 2. Should know Hindi well or any other Indian language with English. Knowing more languages is an added advantage 3.This home based job 4.Work can be done at your free time. No minimum or maximum work time. Purely at your leisure 5. Should have minimum 0.50 mbps download and upload internet connection with headphone Contact us if you need any more clarifications.
  • Number of freelancers needed: 50
Skills: Live Chat Operator chat support Customer service Customer support
Hourly - Entry Level ($) - Est. Time: 1 to 3 months, Less than 10 hrs/week - Posted
We're looking for a person with fluent written italian to support our customers through live chat support. The person we are looking for must know written italian and english language to support any customer and collect their request. Our website is leader in Italy for the research of meeting rooms and venues for event, so we expect the freelancer will ask the customer every question needed to handle its request. We'll provide a full list of question needed to accomplish each chat Our chat service is handled with zopim, so if the freelancer already know the platform, this would be a plus. We need a live chat operator who will work from 7.00 pm to 9.00 am (Italian Timezone - UTC/GMT + 2 hours) from monday to friday (if possible also saturday and sunday). We will delete without reading each reply that don't contain the keyword "house" in the first line or in the object of the message, so that we can understand if you're a human or a robot. Please answer this job application in Italian, so that we could immediately evaluate your written italian skills Obviously we are at disposal for every clarifications. Please include in your job application what you would receive for this work. Probably you'll receive 4-6 chats maximum a day in these hours, the job could be done also when doing something else on your computer. Thanks
Skills: Live Chat Operator chat support Customer service English
Fixed-Price - Intermediate ($$) - Est. Budget: $700 - Posted
***IMPORTANT PLEASE READ ALL*** A client of mine is looking for a polished, well-written and spoken customer support representative to assist with email, and perhaps phone, responses to customer inquiring about services. This is a luxury service in New York so fashion and lifestyle experience and/or interest is important. Please read the entire description below, and answer the questions I have asked below. If the questions are not answered your submission will be immediately rejected. Budget is $700 USD per month with some flex room for the right candidate. **************************** DESCRIPTION: Vive is looking for an energetic, empathetic, and detail-oriented Customer Experience Associate. You should be very passionate about customer service and delighting our customers to the max. Success in this role requires a dedication and a hands-on attitude to provide Vive Members and Vive Partner Salons with the highest possible level of service. You should genuinely enjoy solving tough problems, wearing many hats, and be willing to roll up your sleeves. The Customer Experience Associate will report to Vive's Sr. CX Associate. HOW YOU WILL SPEND YOUR TIME: Will serve as the front line, on-call resource for all customers via email and live chat Can quickly and thoroughly solve problems for customers any time bookings and experiences don't go 100% as planned Are open to a flexible schedule Are ready to know our salon partners and technology inside and out in order to help customers meet their particular needs Will work with our leadership team to develop initiatives that improve the customer experience Are excited to provide thoughtful, strategic insight regarding customer needs to our product, marketing and technology teams YOU ARE: Fluent in English with impeccable grammar A great writer and communicator Calm under pressure Experienced with Zendesk a plus but not required Excited about working in a fast-paced environment that requires adaptation, meeting ambitious deadlines and balancing competing priorities. Passionate about providing excellent customer service and hospitality. Empathetic, detail-oriented, patient, and organized--you love checking off items on your to-do list. A data-driven problem-solver. You enjoy collecting, analyzing and presenting findings from both customer and salon operations data sets. Able to work and manage CX Associates’ flexible and changing schedules–including early morning, daytime, evening and weekend shifts–is essential. Experienced as a team leader, supervisor or manager is a plus but not required. Genuinely passionate about Vive’s product and mission! Vive is the modern beauty concierge for the modern woman. Vive gets you a convenient, top salon appointment in just two taps. A strong work ethic, communication skills, high levels of empathy and selling skills are paramount to this role. And because we're so rapidly growing. your job will be fast-paced and constantly evolving. We want someone who is ready to take on a variety of responsibilities while simultaneously executing at a high level of tough service issues.
Skills: Live Chat Operator Customer support Email Etiquette Email Handling
Fixed-Price - Expert ($$$) - Est. Budget: $100 - Posted
This is to inform you that I am in need of a Live Chat System exactly same as In order to do those please make all possible analysis and possible functions like Website, Mobile App's, Plugin’s, etc. In this program make such an arrangement by which, not in the first month, but from the second month I can get some amount out of it. If everything is ok with you, please inform me the earliest date of delivery. Remember all the functions must have open source code during delivery. Thank You.
Skills: Live Chat Operator Android App Development chat support Customer support
Fixed-Price - Expert ($$$) - Est. Budget: $175 - Posted
The Company Voxlon Corporation is a small ecommerce business based in Dubai, and Australia. We are geared towards the fast shipment and detailed range of services throughout the product life cycle, saving time and money by sourcing all of hard-to-find parts from one convenient source. The Company's product line encompasses everything in Desktops, Laptops, including Laptop Accessories, Memory Modules, CPUs, Storage Products, Motherboards, Multimedia, Video Graphic Cards, Communication Products, Networking Products, and Microsoft Products. The products we offer are available at any level of integration. Company websites The Role Sales & admin executive (full time) Looking for long terms at least 6 months Salary Between $175 to $350 (estimates) Basic = $100 per month Extra = 1$ per sale during weekdays (Saturday to Thursday), $2 during weekends (Friday) Penalty = -$2 per each missed chats Penalty = -$1 per each poor email responses Responsibilities Sales (online only) Attending to live chat inquiries (2 to 6 per day) Sending quotations and keeping correspondence via email Maintaining inquires and keeping in contact with existing customers in by email Admin Entering orders into company database accurately Keeping in touch with the sales team to update orders and customers’ follow ups Basic accounting Qualifications Excellent communication skills Must be a great multi-tasker Have the ability to prioritize work efficiently Understanding customers’ needs Working in a team * Experience in an internet sales position and having experience in live chat support is a huge plus. Working Hours Hours of work shall be Saturday to Thursday between 8:30am to 8:00pm (Dubai, UAE time) depending on inquires. If you think you are a good fit to this work, please watch the videos and apply by answering following questions correctly. (Both videos around 34 minutes)
Skills: Live Chat Operator Accounting Customer support Microsoft Excel