Live Chat Operator Jobs

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Fixed-Price - Entry Level ($) - Est. Budget: $2,600 - Posted
The Call Center Chat Specialist provides an accurate and timely response to customer inquiries using the flow of an instant message conversation in real-time.​ The Call Center Chat Messaging Specialist will deliver and foster a premier level of service for our customers based on trust and respect. The Call Center Chat Messaging Specialist must have a genuine passion for assisting customers and handling their concerns/inquiries with a high degree of care and competence.​ customer service, customer support, live chat operator
Skills: Live Chat Operator chat support Customer service Customer support
Hourly - Expert ($$$) - Est. Time: More than 6 months, 10-30 hrs/week - Posted
I'am looking for someone to be my virtual assistant. Your main duty would be helping me run and setup various businesses. Must be extremely detail oriented Must be able to multi-task Must be personable Must be able to bring value to the business Must be able to get assignments done Must be a self-thinker Must be a contributor
Skills: Live Chat Operator Computer Skills Customer service Data Entry
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a few people to join our customer service team. This is a long term opportunity which will pay at $5 per hour plus a yearly raise. On the Job training lasts for 1 month which we'll pay for $3/hr 40hours per week to start. Once you pass the month's training, you will be bumped to $4/hr temporarily. Once certified to be someone who can service all companies' customer service needs, you will be bumped to the normal rate of $5/hr with 40 hours a week. The certification period could take less than 30 days, this would solely depend on how fast you learn. Requirements: Great communication skills, fluent in written and spoken English. Has at least 1 hour on UpWork. Has at least a core i3 or quad core pc with 4 gb of ram. Has DSL with atleast 3 mbps connetion, and a backup. Has no other working commitments. Willing to work on the Grave Yard shift, shifting schedules, weekends, and holidays. Having Business Fundrasing / Crowdfunding knowledge is a plus but not a requirement. Having a Commerce related course / work experience is a plus. Having some experience with site builders is a plus but not a requirement. How to apply (please follow these simple instructions, otherwise, your application will be ignored. 1. Please start your cover letter with Hi Brian, How do we make the potato fly? and then answer it to your best knowledge. 2. Create and attach a voice recording telling me about your self and why we should hire you in relevance to this job post. 3. Provide the link of your updated Resume/CV via Google docs. 4. Include your Skype ID, two personal phone numbers, and email address. I will start the interview process as early as Today. Once chosen, you will start working either on the first week of August. This contract is going to be through UpWork on a different client account. Thanks, Brian
Skills: Live Chat Operator Call Handling chat support Customer service
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Our fast growing tech company has room for additional customer care experts. Experience a supportive and rewarding long-term job opportunity with us. We require full fluency in English language with pleasant accent. Must have a quiet working place. This is a long term opportunity with growth potential. Are you who we seek?
Skills: Live Chat Operator Administrative Support Customer service Email Handling
Hourly - Entry Level ($) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
We are looking for someone who has outstanding english and an outstanding IT support background to support customers who are calling in with there sales/support needs also email/livechat/ticket support. This is a part time long term ongoing position. Our trading hours are Monday to Saturday 8:00am to 7:00pm Brisbane Australia time. We are possibly looking for 2 people to cover the hours needed. You must have a good internet connection that will handle clear VOIP calls, a good headset and be able to start next week.
Skills: Live Chat Operator Administrative Support Appointment Setting Call Handling
Hourly - Intermediate ($$) - Est. Time: More than 6 months, Less than 10 hrs/week - Posted
Seeking an administrator to run our youth sports nonprofit organization's client relations via our 1) back-end registration and management system 2) Word-Press based website - (until we can house everything under the back-end system) as well as our 3) google shared files and calendar system and 4) coach on-boarding system. Our company, Mo' Motion (momotion.org) works in conjunction with our partner nonprofit Gotham Basketball Association (gothambasketball.org) to provide an inclusive environment for young athletes of all experience levels in Manhattan. Mo' Motion fields 30 fall-winter teams as well as runs several weeknight and weekend basketball and training sessions. We also oversee all production, fundraising and logistics of our Gotham Basketball Association league. Mo' Motion serves 650+ young athletes per year, and oversees the GBA league, which serves 1000+ (including our participants). Applicants who are familiar with the world of youth sports - from the recreational player to the travel team player - will best understand systems, controls, client relations (parents, guardians, players, coaches, etc.). As a nonprofit, we work together to support community centers and gyms in need of renovations (basketball backboards, rims, scoreboards, equipment, etc.). We use social media and our website to sign athletes up for our programs, alert players of their weekly schedules, promote our programs, and inspire parents and kids alike to join our cause for a healthy lifestyle through sports and athletics. With the back-end registration system built well, along with an outstanding notifications system, admin support will be minimal and less stressful. This is an hourly position that meets with and reports to both the executive director of our organization ideally for a few hours per day Monday-Friday. Ideal times would be in the morning and one possible check in time window in the afternoon between 3-4 pm and 5:30-6:30 pm to make sure all gyms/coaches are running due to our after-school scheduling, private lessons and weeknight workouts that start at 6 pm. For Saturday and Sunday, ideally auto systems and controls while coaches and the executive director are in the field with limited (but sufficient) access to email and the phone. NOTE WE ARE HOLIDAY/FAMILY FRIENDLY - meaning around holiday time, we are very quiet and we can adjust hourly minimum per week (5 hours) to consecutive hours, different days, etc. Estimate 5 hours min per week, 20 per month as a starting point ideally Sept 5-March 17. (Then we have spring break, quiet spring/summer time.) Admin support will also remotely direct a local equipment manager/coach to and from our storage unit for apparel, equipment, etc. Admin support will eventually also make sure all coaches are recruited, on-boarded with background check, and regularly reporting to posts. Apparel and equipment will be ordered and stored well in advance, but communication between the admin support and/or the executive director to a local equipment and apparel manager is expected to take the burden off the coaches. Admin support will also be able to read/listen to all voice mails through an automated transcription service through Time Warner Cable. Selling the program to parents who are new to us takes place mostly after Labor Day through early November, then we spend less time on the phone and more time running our programs and the league. Interested in applying? In your cover letter, tell us about your experience in customer service, youth sports, back-end registration system management. Candidates are expected to be positive, friendly quick learners who know the difference between understanding how the system and programs work as opposed to trying to remember every task. Full knowledge of how to leverage google shared documents, calendar system - also a must. Basic Word Press functionality (editing text, posting a page/blog) is a plus or can easily be learned. Excellent conversational skills with potentially stressed parents, guardians, nannies. But there are fun ones, too! Most of our parents are drawn to us by the quality of our services, teaching, communication and organizational excellence.
Skills: Live Chat Operator Customer service Google Apps WordPress
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
We need a live-chat operator for our website. We sell Animal Support Letters, and need a loyal, well articulated, motivated candidate who is willing to work very diligently to close all potential leads for us. We drive low traffic to our site, but very direct and specific traffic. Those who are on the site are there to get a letter from us, and your objective is to close them. Payment is commission based plus small hourly Weekly Pay for 40 Hours = $100.00 , Plus 5% commission per sale. A sale is roughly $179.00 which means for every conversion you will make $8.95 This can add up to some good money for you, and we'd like to see long-term growth. We are just starting out and are looking for a team player to grow with. If interested, please contact us for more details and information. Experience with live-chat over a year is required.
Skills: Live Chat Operator English English Grammar English Punctuation
Hourly - Intermediate ($$) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Looking for an enthusiastic loyal agent to answer phone calls, emails and website chats from customers using NetSuite ERP system. Needs a good grasp of the English language including writing/typing skills and the ability to learn basic product information quickly. Must be able to give the customer confidence (even when not knowing an answer) and ensure that all promises are followed through on promptly. Basic tech knowledge would be advantageous although not essential. Excellent verbal and written communication skills are a must. Full-time, long-term position. Success based on customer satisfaction. Must have previous experience in 'Wowing' customers. Essential they work in an area with no background noise. Good internet speed is essential as we are cloud-based. Hours would be Monday-Friday 7.00am-3.00pm CST.
Skills: Live Chat Operator Customer service Email Handling English
Hourly - Entry Level ($) - Est. Time: More than 6 months, 30+ hrs/week - Posted
Online furniture retail company headquartered in California served the country for over 15 years. The company has a job opening of Customer Service Representative, Sales associate and Data Entry for long term position. You job will start from Data Entry, answering customer phone / Email / Chat about product inquiries, order status, able to handle irate and complex issue, process customers order via phone, update and follow up customer's order, and resolves product or service problems by clarifying the customer's complaint. YOU MUST KNOW how to determine the cause of the problem, selecting and explaining the best solution to solve the problem, expediting correction or adjustment and following up to ensure resolution. CUSTOMER SATISFACTION is our main goal. The company has an established promotion system to offer all associates the opportunity for his/her full potentials! We need someone who can work full time 8 hours a day during PST office hours. You must be experienced at customer service and handling phone calls. Must have great internet connection and able to speak fluent English. Please indicate your skype id. Thank you!
Skills: Live Chat Operator Customer service Data Entry Email Handling