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Live Chat Operator Jobs

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Fixed-Price - Est. Budget: $ 500 Posted
This position is permanent full-time 40 hours a week and will require the use of an active Internet connection to handle email, live chat and phone support. We are looking for an English written & speaking customer support representative, with an orientation of marketing and sales.
 Support will be performed from 10:00 till 18:00 EST (UTC -5). Support subjects will include typical customer service inquiries including: product information, tracking, order status, troubleshooting, refund, etc. Skills we seek in our candidates: - Fluent written and natural sounding English - Communicative - Cordiality, Friendliness - Selling skills - Spanish knowledge will be assessed A voice recording of you describing why you want to work with us is required from all applicants.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
Hi, I'm looking for a quick, reliable, intelligent Virtual Assistant to manage our business workflows. You will monitor incoming emails, manage design staff, and liaise with me throughout the working day. You must be -a quick learner -a self starter -intelligent -highly motivated to deliver above and beyond expectations -able to make decisions -able to make reasonable deductions -scrupulously attentive to detail The work will be varied, but the perfect candidate will make themselves indispensable over time. Initially I'd like to test candidates for 1 week . If you haven't got it by then, you'll not get it. I only want the top 10% to apply Please, please do NOT apply if -you are new, -you want someone to hold your hand -you need things explained in detail, twice -you are unavailable for long periods of time -you are likely to be sick during your first week of work. -you are unavailable during GMT working day -you don't understand western business culture -you...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We recently published an opening like this but have another opening. We are a provider of Website Live Chat services for businesses. In short, we chat with our customers' website visitors to answer questions and turn them into leads and sales. We are currently adding to our team of live chat agents as our customer base is growing. We have worked with virtual teams since 2006. We have a great understanding of what we need to provide to you to ensure you can succeed in this position. Here's what we have to help you succeed with our company: - Training resources via our private team website, including video tutorials, quick checklists to use during work, etc. - A defined "conversation flow" to help you manage website chats effectively. You will *not* be expected to just "handle chats". We've developed a simple framework that will help you know what to do in different situations. - A well designed chat software that includes templates for common questions of website...
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Our company is looking to add to our Sales All-Star Team. We take great pride in being there for our customers, and that all starts with our Sales and Onboarding process. Since every new visitor to our website is a potential long-term customer, we want to have the very best people on our LiveChat team to help us make the right impression! We are a U.S.-based company and manage several hosting brands that each offer unique services. That means there's always plenty of new information to learn and loads of diverse and interesting topics of conversation that our website visitors will want to bring up! So what will you do in this job? - Use LiveChat to build and manage customer relationships - Help answer questions our websites' visitors may have - Learn about Systems and Network Administration Does this sound like a team you can fit into? What we expect from you: - Obviously you have to be good with people - You’ve gotta be able to work at least 20 hours per week - While...
Fixed-Price - Est. Budget: $ 1,000 Posted
We love our customers. We place a high value on building long-term relationships and that all starts with our Sales process. From the initial greeting to the time the deal closes, it's important that we make the right impression. Our company manages several hosting brands offering different types of services. We're looking for Rockstars to join our Sales & Support Team, who operate with customers and prospects on our websites using LiveChat. This is a fun, fast-paced role and a great opportunity to join a growing team! Our business is totally web-based and offers a lot of flexibility - not to mention OPPORTUNITY! So what types of services do our well-known, U.S.-based hosting brands offer? Game servers, shared hosting, VPS, dedicated servers, colocation, managed services, IPv4...we do it all! Hosting is an exciting and diverse field and we love being a part of it! So what is this job all about? Our Sales & Support Team Members help manage client relationships by using LiveChat,...
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for an English speaking technical support representative, with an orientation towards marketing & sales. We offer a web based platform for online marketers and marketing agencies, so a basic familiarity with online marketing is required. The work includes operating the on-site support chat, as well as responding to any support tickets, on our ticketing system. Occasionally, there will be questions on our social network channels, which also require responding to. Eventually, when you'll know enough about the platform, you should be able to contact large scale customers and increase customer success and sales.
Hourly - Est. Time: More than 6 months, 30+ hrs/week - Posted
We are looking for someone who can offer live chat and email support for a Forex Broker. Your main priority will be to support our clients with any questions they may have. Additionally, during quiet periods, there will also be a few admin tasks (training will be provided). You must be available for 1am to 9am Melbourne time 5 days per week. What skills are needed? Excellent written and spoken English and Japanese skills are necessary. Skills in additional languages would be a strong advantage. Preferred knowledge and skills: Any prior work in or knowledge of financial services or betting/gaming industries would be an advantage. Prior experience in live chat, telephone or email support role would be highly regarded. A can-do, positive attitude is essential.
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
Hourly Rate: $3.33 We are looking for Operator to interact with clients through our Live Chat Platform. Requirements: - Fast and Reliable Internet Connection (pls. attached www.speedtest.net result) - Excellent English is a must! - If you speak and read Spanish that would be an advantage - Training will be conducted via Skype - Attention to Detail / Multi - Tasking Please select the schedule that you are available: (US Central Standard Time) Shift 1: 12:00am - 4:00am CST Shift 2: 4:00am - 8:00am CST Shift 3: 8:00am - 12:00pm CST Shift 4: 12:00pm - 4:00pm CST Shift 5: 4:00pm - 8:00pm CST Shift 6: 8:00pm - 12:00am CST *Note: We will only entertain those who follow these instructions. At the top of your cover letter please indicate the ff: 1. Country, State/Province, City 2. Schedule/shifts that you are available. 3. Skype ID Example: USA, Texas, Dallas Shift 4 (M-F) and Shift 5 (Sat-Sun) CST. SkypeUserName123
Hourly - Est. Time: More than 6 months, 10-30 hrs/week - Posted
We provide live chat services to many different websites. We have a Quality Assurance process defined to score chats based on specific factors. We're seeking a Level I Quality Assurance Analyst to score chats based on the criteria and process we'll provide. Requirements: - Ability to read and understand conversational english (i.e. chats are not very formal, but it's important to understand what is being discussed) - Ability to follow process instructions carefully. Here's a test. Start your message with "yes, I definitely read the entire post" or we won't read your reply. - Ability to work ~ 10 - 20 hrs per week right away To apply: - Describe in 2-3 sentences at least 2 jobs you've done in the past that are similar to our job and why those prepared you for this job. - Confirm ability to work ~ 10 hours per week immediately after hiring. As we grow, we'll increase hours to reach ~ 35-40 hours per week. We look forward to having the right candidate join our growing...
Hourly - Est. Time: 1 to 3 months, 30+ hrs/week - Posted
============ About Openball ============ Openball is a sports technology company. We develop a software to help amateur sports tournament organizers to stay organized and make more money. We provide tournament website, mobile app, online registration, online payment, scheduler, mobile score update etc. You can learn more about our company and product by going to our website: http://www.openball.com ======= Job Duty ======= 1. Lead generation 2. Telemarketing and setup demo meeting 3. Conduct product demo 4. Work from 12pm EST to 8pm EST. 5 days a week. Candidates who are familiar with team sports are preferred