We are looking to hire a full time freelancer via Upwork (No Agency), native to India and Philippines for a full time, work from home job as a virtual chat support agent for presales and customer support profile.
Attend our website’s global visitors on chat and engage in proactive conversation to know their service requirements, build trust and accordingly suggest a suitable product.
Working Hours: 8 Hours a Day minimum, 6 Days a Week.
1. Excellent command over written English.
2. Soft skills and subtle sales approach required to turn visitors into buyers.
3. Good typing speed, be able to attend 2-4 customers efficiently, timely and accurately.
4. Experience in call center in non-voice process, computer background will be an advantage.
5. Quick learner and comfortable in working in 24/7 environment, night shift preferred.
6. Part-time college students, mothers with toddlers, physically challenged people or any other person who can devote at least 8 hours a day, 6 days a week are welcome.
7. Candidate must not be a job hopper. We are looking for long term relationship.
1. Desktop or Laptop computer with Windows OS, minimum 2GB RAM.
2. Power-back to cover blackouts and electricity outages.
3. Wired internet broadband connection, minimum 2Mbps.
4. Smart phone with Viber app for internal real time communication.
5. System free from any malware, and good antivirus installed for data protection.
6. Documentation to begin the work contract: ID and Current Address Proof
Starting $170/month - bonus based on number of profiles undertaken.