Top 50+ BPO companies

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Nexify Ltd

Lahore, Pakistan

We are serving this industry since 2022. We are working in Lead Generation and Telemarketing for Insurance Companies. We have experience and talented team for our clients.

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BPO Call Center
Online Chat Support
Customer Support
Lead Generation
Medical Billing & Coding
Telemarketing
Hourly rate $15.00 - $15.00
Agency size 11-50 workers
Member since Jan 11, 2023
Clique Outsource Solutions Avatar

Clique Outsource Solutions

Isabel, Philippines

We are a reputable recruitment and outsourcing agency based in the Philippines. We have a team of professionals that operate 24/7 to provide service worldwide. We have multi-talented individuals dedicated and committed to fulfilling your needs. We make sure our team feels appreciated and valued. We're honest, transparent, and committed to doing what's best for our clients and business partners. We have been in the business for over four years, servicing clients from the United States, Canada, and Australia, specializing in customer service, telemarketing, virtual assistance, and other call service functions. Our goal is to provide you with solutions for your small to medium businesses while we take on the most time-consuming tasks so you can focus on the more essential things.

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BPO Call Center
Call Center Management
Online Chat Support
Customer Service
Inbound Marketing
Outbound Sales
Phone Support
Hourly rate $6.00 - $20.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Jan 10, 2023
VAforyou Avatar

VAforyou

Tagum Norte, Philippines

OTP Solutions provides Over the Phone calling services for real estate investors. We find real estate leads with our trained staff of NATIVE ENGLISH SPEAKING agents. Not only do we offer lead generation, but we also have lead and account management so you can focus on closings and we do the rest! ​From strategic planning to innovative solutions, our focus is always on building an efficient and results-driven relationship. We’ll work with you to create a customized plan of action for yourself or your organization.

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Account Management
BPO Call Center
Cold Calling
Customer Service
Lead Generation
Lead Management
Real Estate Cold Calling
Hourly rate $3.00 - $3.00
Member since Jan 5, 2023
Root Concepts Avatar

Root Concepts

Lahore, Pakistan

BPO Services: • Best Sale Agents • Best in Information Gathering • Appointment Setting • Live Chat Support • Customer Support • Auto Dialer Facility - Free • Manual Dialer Facility - Free • Access to Call Recording - Free • Daily Customized KPI's - Free

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BPO Call Center
Call Center Management
Cold Calling
Data Mining
Lead Generation
Phone Support
Virtual Assistant
Hourly rate $8.00 - $8.00
Minimum project size None
Agency size 11-50 workers
Member since Dec 26, 2022
BizOutsourcing Avatar

BizOutsourcing

Islamabad, Pakistan

We are a leading outsourcing service provider with a vision to establish a global presence in the outsourcing world. The goal is to become a hub for Business Process Outsourcing (BPO) by providing exceptional freelance and project-based work through our online portal/websites. We understand the importance of outsourcing for businesses and the trust they place in their outsourcing partners. That’s why our unique sales proposition is to be a one-stop solution for our customers. Our commitment to providing high-quality services with professionalism and reliability ensures that our clients have peace of mind when they outsource their work to us. Services & Expertise 》GRAPHICS DESIGNING: • Album Cover Design • Presentation Design • Logo Design • Book Design • Logo Design • Resume Design • Brochure Design • Menu Design • Signage Design • Cartoons & Comics • Business Cards & Stationery Design • T-Shirts & Merchandise Design • Catalog Design • Packaging Design • Flyer Design • Infographic Design • Postcard Design • Invitation Design • Poster Design • Photoshop Editing • Illustration 》DIGITAL MARKETING: • Social Media Management • Social Media Marketing • Social Profile/Page Promotion • Pay Per Click (PPC) • Email Marketing • Search Engine Optimization (SEO) 》WEB DEVELOPMENT & DESIGN: • Custom Website Design • Responsive Design • Landing Page Design • Blog Design • E-commerce Website Development • WordPress Development • Shopify Development • Website Maintenance & Support • Website Migration • Payment Gateway Integration • Website Analytics • Web Hosting 》MOBILE APP DEVELOPMENT: • iOS App Development • Android App Development • Hybrid App Development 》ARCHITECTURE & INTERIOR DESIGN: • 3D Architectural Modeling & Rendering • Architecture & Interior Design • Planning & Design • 2D Architectural Drawings & Floor Plans • Diagrams & Mapping • Other Architecture & Interior Design • Architecture & Interior Design Consultation 》OTHER SERVICES: • Virtual Assistant • Ecommerce Management • Call Center & Help Line Services • Sales Support (Outbound & Inbound) • Lead Generation • Customer Service • Chat Support • Data Entry • Copywriting • Transcripts Visit our website for more details and information: https://www.biz-outsourcing.com/

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Administrative Support
BPO Call Center
Business Process Outsourcing IT Services
Customer Service
Customer Support
Lead Generation
Logo Design
Hourly rate $5.00 - $100.00
Member since Dec 22, 2022
AlphaCore Technologies Avatar

AlphaCore Technologies

Lahore, Pakistan

We are an expert and experienced group of extraordinary talent all under one roof. We have the capacity to handle your project most efficiently and within your budget. We endeavour to add more services that will bring you more value for your investment. ✔ SEO Services ✔ Social Media Marketing ✔ Paid Campaigns ✔ Amazon Virtual Assistants ✔ Creative & Graphic Designing ✔ Website Designing & Hosting ✔ Email Response & Chat Support ✔ Packaging Designing & Printing Please contact us to discuss your project scope.

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BPO Call Center
Online Chat Support
Data Entry
Graphic Design
Virtual Assistant
YouTube Marketing
Social Media Ad Campaign
Hourly rate $5.00 - $15.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Dec 21, 2022
Global Resource Services Avatar

Global Resource Services

Lahore, Pakistan

By using our HR outsourcing solution, businesses can concentrate on their top objectives while still maintaining competition with market. HR services can be outsourced for better effectiveness, considerable cost savings, and access to knowledge. Wide-ranging IT services are provided by Global GRS, including the provision of software development engineers who are experts in creating back-end and front-end systems. We carefully collaborate with our clients to create solutions that are personalised to their business and technical need specifications while also implementing quality control and testing services. Our clients may automate processes, restructure operations, and cut costs by utilising RPA technology. Additionally, we offer first- and second-line IT assistance for efficient incident management. Productivity gains benefit clients, and proactive monitoring enables early resolution of minor issues before they balloon into larger concerns. For further specialized needs, we recruit specialized IT personnel for both ongoing teams and one-time initiatives.

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BPO Call Center
Inbound Marketing
Technical Advisor
Web Development
Sales & Marketing
Custom Ecommerce Platform Development
Customer Service Representative
Hourly rate $5.00 - $30.00
Minimum project size None
Agency size 11-50 workers
Member since Dec 20, 2022

Applied Principles

Sugar Land, United States

Applied Principles has the skill and expertise to provide support services in a number of fields, i.e. process outsourcing, call center support, business writing and consultation, company analysis or valuation, insurance policy analysis and claims handling.

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BPO Call Center
Business Writing
Insurance Policy Analysis
Company Valuation
Insurance Claim Submission
Hourly rate $45.00 - $45.00
Member since Dec 12, 2022

IDAB Technologies

Bhubaneshwar, India

Skils: c#.net, asp.net, mvc, reactjs, nodejs, express js, mongodb, sql server, web api. We are skilled and experienced web developers working for IT companies in India looking forward to continue giving service on full time.

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ASP.NET Core
ASP.NET MVC
ASP.NET Web API
BPO Call Center
ExpressJS
Node.js
React
Hourly rate $10.00 - $10.00
Minimum project size $10K+
Agency size 2-10 workers
Member since Nov 23, 2022
Call Savvys | B2B Appointment Setting, Cold Calling & SDR Outsourcing Avatar

Call Savvys | B2B Appointment Setting, Cold Calling & SDR Outsourcing

Cairo, Egypt

We help B2B companies, agencies, SaaS founders, and real estate teams book more meetings without hiring full-time Callers or SDRs. Our callers are fluent, trained daily, quality-controlled with AI + manual monitoring, and fully managed so you get a predictable outbound engine that books qualified calls for you every single day. Whether you need cold calling, appointment setting, lead qualification, list building, CRM setup, or a full outbound SDR team, we handle everything end-to-end. Industries we excel in: • SaaS & Software • Marketing Agencies • Coaches & Consultants • Real Estate Investors & Agents • Solar & Home Services • B2B Service Companies What makes us different: • Fluent, neutral-accent callers • AI-powered QA on every call • Scripts tailored to your market • CRM setup + automation (GHL, HubSpot, Salesforce, Podio) • Daily reports + call recordings • Leads, meetings, & opportunity notes delivered to your CRM What we offer: • Cold Calling • Appointment Setting • Lead Generation • B2B SDR Outsourcing • CRM Setup & Pipeline Management • List Building & Skip Tracing If you’re looking to scale outbound without managing callers, training teams, or guessing what works. we’ll run the entire engine for you. Let’s build your outbound pipeline. Message us to get started.

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BPO Call Center
Call Center Management
Cold Calling
Customer Acquisition
Lead Generation
Outbound Sales
Sales
Hourly rate $4.00 - $22.00
Agency size 11-50 workers
Member since Nov 22, 2022
AXITEL Avatar

AXITEL

Polomolok, Philippines

AXITEL founded last 30th of June 2019, with experience in various fields and fundamental business strategy to build long-term client relationships. We bring to the world a whole new class of services and a unique approach to customer satisfaction. We serve to the world and an extensive portfolio of services in the most professional manner and also adhering to the industry standards. We share our knowledge of offshore development , our deep project management experiences, processes and methodology and wide network of personnel’s sources to ensure an outsourcing strategy that works out for our clients with strong plans of investing in people and technology, our strategy revolves around and inexorable commitment to provide superior and genuine services using somewhat world-class technology. Our aim is to build culture, based on our values and integrity and trust; supported by action with results. AXITEL provides Inbound and Outbound Voice based services; web based and email services, back office services and services related to Data Processing and Data analytics. Based on our rich domain understanding and vast experience as individual and a company/

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BPO Call Center
Customer Service
Data Entry
Data Mining
Market Research
Research Assistant
Hourly rate $5.00 - $10.00
Agency size 51-200 workers
Member since Nov 8, 2022
Fidota Global Solutions Pvt Ltd Avatar

Fidota Global Solutions Pvt Ltd

Chennai, India

Fidota Global Solutions is fresh energy that is ready to take up projects related to Web & mobile development, web scraping, data analysis, lead generation, KPO analytics, and BPO services.

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BPO Call Center
Data Analysis
Market Research
SQL
Social Media Ad Campaign
Web & Mobile Design Consultation
Python
Hourly rate $10.00 - $10.00
Agency size 11-50 workers
Member since Nov 8, 2022
Scale Up Avatar

Scale Up

Lahore, Pakistan

We have been operating for more than a decade now. Though new to the Upwork platform, we have extensive experience serving some of the best global clients. We specialize in IT Development Digital marketing and Automate Services.

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BPO Call Center
Online Chat Support
Customer Service
Outbound Sales
Virtual Assistance
Lead Generation Analysis
Hourly rate $5.00 - $20.00
Agency size 51-200 workers
Member since Nov 1, 2022

BPO Call Center
Call Center Management
Customer Service
Management Skills
Virtual Assistant
Customer Service Manager
Call Center Manager
Hourly rate
Member since Oct 27, 2022
Biztech Solution. Avatar

Biztech Solution.

Dhaka, Bangladesh

🌟 BizTech Solution – Your Trusted BPO & Lead Generation Partner BizTech Solution is a full-service Business Process Outsourcing (BPO) and call center agency based in Dhaka, Bangladesh, delivering world-class support to clients across industries and around the globe. We specialize in inbound and outbound telemarketing, customer engagement, lead generation, back-office support, and digital marketing services designed to help growing businesses scale profitably and efficiently. With a professional team trained in the latest communication and outreach strategies, we help businesses convert more leads, improve customer experience, and optimize their sales processes — all at competitive rates with flexible engagement models. From B2B lead generation to virtual assistance, our services are tailored to meet your specific goals and drive measurable results. 🚀 Our Core Expertise ⭐ Inbound & Outbound Call Center Services – Efficient handling of customer support and outreach campaigns. ⭐ Telemarketing & Sales Support – Skilled conversational agents focused on converting prospects and qualifying leads. ⭐ B2B Lead Generation – Targeted lead campaigns that help you fill your sales pipeline with high-quality prospects. ⭐ Back Office Support & Virtual Assistance – Reliable remote staffing for repetitive and mission-critical tasks. ⭐ Digital Marketing Services – Amplify your online presence and connect with customers through modern marketing solutions. 💼 Why Clients Choose Us ✔ Customized solutions to fit your business model and goals. ✔ A dedicated team trained for excellence and accountability. ✔ Proven success across multiple industries including finance, healthcare, real estate, utilities, and more. ✔ Cost-effective outsourcing without compromising quality. ✔ Focus on building long-term partnerships with measurable impact. 🤝 Let’s Grow Together Partner with BizTech Solution on Upwork to empower your business with reliable outsourcing solutions that deliver performance, value, and peace of mind. Whether you need consistent lead flow, skilled support agents, or full campaign management — we’ve got you covered.

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BPO Call Center
Cold Calling
Lead Generation
Outbound Sales
Telemarketing
Real Estate
Virtual Assistance
Hourly rate $18.00 - $18.00
Agency size 11-50 workers
Member since Oct 21, 2022
Call Masters BPO Avatar

Call Masters BPO

Sheridan, United States

Call Masters BPO is your company’s gateway to success! Through us, you can get access to the best Customer service agents, Sales agents, Appointment setters, and Telemarketers. And more than the skills, the agency believes that great character paves the way to greater results. That is why, we invite only those that are reliable, innovative, passionate, and hardworking people. BPO Services: • Best Sale Agents • Best in Information Gathering • Appointment Setting • Live Chat Support • Customer Support • Auto Dialer Facility - Free • Manual Dialer Facility - Free • Access to Call Recording - Free • Daily Customized KPIs - Free Admin Support & Lead Generation Expertise: • LinkedIn Lead Generation • Product Listings & Mapping • Data Extraction from Google Search • Email Extraction • Email Verification • Business List Creation • Business Email List • Business Directory Scraping If you decide to work with us, you will have access to 3 of our call center offices and home-based professionals. This will enable you to work with a team of more than 200 exclusive agents/contractors experienced in the outsourcing industry. These agents/contractors went through a solid recruitment process before they were placed on board to join our team. This helps us assess their work ethics, experience, and expertise to be 100% capable of working for our clients. Our Mission! To provide exceptional service to clients worldwide while helping experts attain an online career that will help maximize their potential for quality work and excellent results. Our Vision! To become the top virtual workforce in terms of providing online services. With the commitment to excellent service, dedication to the client’s needs, and consistency in delivering successful results.

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BPO Call Center
Online Chat Support
Cold Calling
Customer Service
Customer Support
Lead Generation
Telemarketing
Hourly rate $4.00 - $12.00
Agency size 11-50 workers
Member since Oct 17, 2022

J.B. Technology, LLC.

Russellville, United States

J.B. Technology is a US-based technology company located in Southern Kentucky. We mainly focus on Data Entry, and Customer Service jobs. If you’d like to work for us at J.B. Technolgy, apply for a job at our website.

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BPO Call Center
Call Center Management
Data Entry
Microsoft Office
Microsoft Word
Call Center Manager
Call Center Agent
Hourly rate $8.75 - $25.00
Agency size 11-50 workers
Member since Oct 9, 2022
Nash Virtual Reception Avatar

Nash Virtual Reception

Rustenburg, South Africa

Professional VIRTUAL ASSISTANTS and CUSTOMER SERVICE Representatives with 7 years experience .We communicate clearly and effectively while paying attention to detail. We always have a positive attitude towards our job and our clients are our first priority. All our agents can be interviewed. We are a little new to upwork as an agency but pack years of experience as individuals and as a team.

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Administrate
Administrative Support
BPO Call Center
Call Center Management
Customer Experience
Data Entry
Hospitality
Hourly rate $8.00 - $8.00
Agency size 2-10 workers
Member since Oct 1, 2022
Orange Information Systems Avatar

Orange Information Systems

Bengaluru, India

Orange Information Systems is a Global Support Solutions Provider, officially registered in the IT Capital of India, Bangalore. It was established as an IT services provider and now specializes in customer service, digital marketing, and online platform development. We strive to stay on the cutting edge of technology and true methods to get our clients the results they require. Our Mission ---------------- Orange Information Systems’ goal is to be your company’s lifetime employee and partner remotely. Who efficiently manages your resource and to provide all businesses the support they need to enhance and expand their online presence and be their long-term growth partner. Our Services ----------------- Inbound/Outbound Call Center services Customer Support (Phone, Email & Chat) IT Helpdesk Virtual Assistance Order Processing Sales Support Back-end and Admin Support Medical Billing and Transcription Healthcare Billing / Healthcare Insurance drivers (Claims, benefits, services, etc.); HIPAA Compliance ADDITIONAL BENEFITS ------------------------------ Dedicated Project Managers Assistance in Training Quality Assurance Flexible Agreement (terminate in two days) Space for operational activities Assistance in skill development Orange Information Systems services are exceptionally great, as what we do is done by a group of result orientated people. We believe in quality not quantity. If you have any questions or feel uncertain - just invite us to your project and we will be glad to discuss any additional details and clear any doubts. Connect with us!

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Administrative Support
BPO Call Center
Call Center Management
Online Chat Support
Customer Service
Customer Support
Data Entry
Hourly rate $5.00 - $30.00
Minimum project size $1K+
Agency size 11-50 workers
Member since Sep 17, 2022
Infinite Soft Avatar

Infinite Soft

Sialkot, Pakistan

Infinite Soft is a company that provides innovation through cutting-edge technologies and authenticates an up-to-date infrastructure with authorization and prolific infrastructure. Infinite Soft provides exquisite services with a reliable spectrum and helps its clients in having a longer and greater impact. We at Infinite Soft work for the betterment of humanity by bringing technological change with advanced and reliable technologies. Our tech-savvy industry provides tentative service analysis for our clients to understand and acknowledge the change it can bring through our infinite solutions. We provide: 1. Web Development Services 2. Web App Development Services 3. Mobile App Development Services (Hybrid/Native) 4. Cyber Security Services 5. Network/System Administration Services 6. PR/Digital Marketing Services 7. Graphic Designing Services 8. BPO Services 9. Amazon (AWS, MWS, etc.) Services 10. Smart Contracting, Crypto Wallet Management, and Blockchain Services 11. Content Writing Services And much more. Our experts are here to help you with any problem or a problem that has derived itself during the build and analysis infrastructure of a company, industry, or business. Feel free to contact us as we are available 24/7 to help you with our experience and innovation.

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Blockchain
BPO Call Center
Content Writing
Graphic Design
Mobile App Development
Network Administration
Public Relations
Hourly rate $50.00 - $50.00
Member since Sep 15, 2022

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Frequently asked questions

What does BPO mean?

BPO stands for business process outsourcing.

What is BPO?

Business process outsourcing is when an organization delegates some of its processes to an external provider known as a BPO company or BPO provider. The latter is then fully responsible for managing these processes to meet any key performance indicators agreed with the client and ensure customer satisfaction.
Some outsourcing services provided by BPO companies can be applied across a range of different industries. These include:
  • IT services, technical support, and quality assurance
  • Telemarketing, digital marketing, e-commerce, and market research
  • Back-office support and other support services
  • Call centers and contact centers for inbound and outbound communications
  • Human resources and payroll
  • Virtual assistant services and data entry
  • Procurement, project management, and supply chain issues
Other BPO services require industry-specific knowledge and are commonly applied in sectors such as:
  • Healthcare
  • Financial services
  • Real estate

What is the main focus of BPO?

While top BPO companies can manage a wide range of business operations, information technology is often their core focus. IT-intensive services companies offer include software development, data processing, automation, and managing contact centers to deal with customer communications via email, social media and other digital channels.
Outside of its technical competencies, the BPO industry is also highly focused on customer experience management. Via call center services or other channels, it's up to business process outsourcing companies to ensure high levels of customer support on behalf of their clients.

What is the difference between BPO and ITES?

Information technology-enabled services (ITES) refer to processes that rely on information technology and digital channels to deliver the business services requested by the client. Since all BPO relies on information technology to a large extent, these terms are often used interchangeably.

What are the benefits of companies using BPO?

For most organizations, the primary goal of process outsourcing is to cut costs and free up time for their workforce to focus on high-value tasks.
As well as being cost-effective, BPO can also help an organization improve its customer care. Outsourcing firms manage call centers and other support functions worldwide, including India and the Philippines, enabling them to provide multilingual, round-the-clock customer support on behalf of their clients.

What are some common BPO interview questions?

If you make the shortlist and land an interview with a BPO company, you should expect to be asked questions like:
  • What are the different types of BPO?
  • Are you comfortable working night shifts?
  • Tell us about a time when you handled a complaint from an angry customer
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