Hire the Best Ticketing systems Professionals

I design, optimise, and automate customer support and CX operations so they scale cleanly, consistently, and profitably. With 20+ years across B2B SaaS, enterprise support, customer success, and operational transformation, I specialise in CX systems architecture, workflow automation, and customer operations design. I take fragmented workflows, bloated backlogs, manual processes, weak reporting, disconnected tools, and reactive support environments and turn them into structured operating models that teams can actually run. My work covers the full customer operations stack: • CRM • support platforms • onboarding workflows • contracts and e-signature • payments and refunds • knowledge and self-service • chat and AI escalation • automation and reporting If your team relies on spreadsheets, manual updates, disconnected systems, inconsistent macros, or individual knowledge, I redesign the system underneath it. What I deliver • CX and support operating model design • Zendesk architecture, triggers, macros, forms, routing, fields, and reporting • Intercom workflows, product tours, tooltips, help content, chat flows, and self-service • HubSpot CRM setup, companies, contacts, deals, properties, pipelines, and onboarding workflows • DocuSign workflow design, template structure, field mapping, signing flows, and CRM handoff • Stripe-related payment, refund, and support workflow design • Make and n8n automation using APIs, webhooks, and middleware • Manual process reduction across support, refunds, bookings, onboarding, and escalations • Backlog health analysis and capacity modelling • AI escalation and chatbot failure analysis • Knowledge systems aligned to KCS principles • Data-led reporting that surfaces risk early Platforms and systems Hands-on experience across: • Zendesk • Intercom • HubSpot • DocuSign • Stripe • Make • n8n • Jira • Oracle RightNow • Google Sheets and operational trackers • CRM, booking, support, contract, payment, and internal tool integrations Tools are implementation layers. The goal is operational clarity, cleaner workflows, less manual effort, and reliable data. Typical outcomes • Reduced ticket handling time and manual rework • Fewer duplicate, noisy, or avoidable tickets • Cleaner automation and macro architecture • Better routing and escalation control • Stronger CRM and support data quality • Clearer onboarding, contract, payment, and support handoffs • Reduced dependency on spreadsheets and individual knowledge • Better backlog control and utilisation visibility • Early warning indicators for churn, service risk, and operational drift AI escalation and automation leakage I also help teams understand where AI, chatbots, and support automation are failing. This includes analysing AI-escalated conversations to identify where the bot lost intent, missed a handoff request, failed to classify the issue, or created a poorly structured ticket. Typical findings include: • avoidable human escalations • missing intent capture before handoff • poor field population • weak routing or classification • chatbot loops and fallback failures • automation leakage where the customer still ends up in a manual journey The output is a practical improvement plan covering bot flows, routing, ticket fields, triggers, macros, knowledge content, and reporting. Signals I am also the creator of Signals, a CX health analysis engine that detects operational risk signals such as backlog stagnation, routing delays, silent tickets, ageing escalations, and automation leakage before they impact customers. Engagement approach Most engagements begin with a CX systems diagnostic. This reviews your customer journey, CRM structure, support workflows, automation maturity, backlog health, AI escalation quality, manual process load, and reporting integrity. The output is a clear improvement roadmap with prioritised actions. From there, I implement the highest-impact changes first. Structured. Data-led. Practical. If you want to redesign how your customer experience operation actually functions, not just configure software, we should talk.

I’m an experienced Customer Service and Workflow Specialist with over 7 years of success in delivering high-quality support, streamlining operations, and improving client satisfaction for both local and international companies. I specialize in ticket resolution, CRM systems (Salesforce, Jira), and process optimization to ensure fast, efficient service delivery. I’ve helped companies achieve: • 🔹 90% lead-to-sale conversions through improved client engagement • 🔹 95%+ customer satisfaction by reducing wait times and resolving issues quickly • 🔹 Sub-5-minute ticket turnaround times through automation and smart dispatching Whether you need dependable customer support, efficient workflow management, or someone to improve your service processes—I bring a blend of technical skill, problem-solving, and people-first communication to every project. Let’s work together to elevate your customer experience.

I want to say hello, please. As a self-starter, I am highly motivated to start something new. I have been working as a ticket broker for the past 5 years. The main focus of my work is to procure sports and concert tickets for the USA, UK, Thailand, Canada, and Singapore from primary markets such as Ticketmaster, LiveNation, AXS, TicketWeb, and other entertainment providers. The activities involve carding, event research (finding new events), blocking fan portals, making cards, and ticketing. I’ve worked across all the different ticket reseller platforms. Our platform is your go-to for ticket bookings. Our understanding is that purchasing through ticketing platforms like Etix, Ticketweb, Ticketmaster, AXS, and others requires the assistance of human operators to buy tickets across various browsers. consists of experienced ticket-booking professionals who are well-versed in the nuances of buying tickets for popular events. Ideeply understand how different ticketing platforms work and have developed strategies to navigate them successfully. I can efficiently navigate multiple browsers to ensure we secure the best available tickets for you. I Am confident that our experience and expertise will enable us to secure the tickets you need for the events you wish to purchase ✍️I can do the following tasks for you very easily 1Ticket Pulling 2Order Purchaser (Frome Ticketmaster, LiveNation, AXS, TicketWeb) 3 Virtual Assistant 4 Event Lister 5 Inventory Management (Viagogo, SeatGeek, Tickpick Portal) 6 Pricer 📢I will use the tool for your work I'm highly experienced in working with this tools..... 🧲Proxy tools:- 🌐BP Proxy 🌐Omega proxy 🔍Checker Tools 🔎Custom chrome-extension 🔎Checker to view ticket amount 📝Inventory Management tools # Ticketutlis # Skybox # POSNext # 1Ticket # BG # TradeDesk 🌐Browser tools # Insomniac Browser # Jancy Browser # TRT Browser # Multilogin Browser # AYCD Toolbox Browser # TRT (SOS) Browser # Multilogin Browser # GoLogin Browser ⌨️Data Entry tools # Google Sheets # Microsoft Excel # Google Suite & Drive 💬Communication Tools @comunication # Discord # Text Chest # Element # Slack # Google Chat ##Please do not hesitate to contact us if you have any questions or if you would like to proceed with our services Thanks from Fardin

𝐓𝐢𝐫𝐞𝐝 𝐨𝐟 𝐖𝐫𝐨𝐧𝐠 𝐋𝐚𝐛𝐞𝐥𝐬, 𝐌𝐞𝐬𝐬𝐲 𝐒𝐞𝐠𝐦𝐞𝐧𝐭𝐚𝐭𝐢𝐨𝐧 & 𝐏𝐢𝐥𝐢𝐧𝐠 𝐀𝐝𝐦𝐢𝐧 𝐖𝐨𝐫𝐤? 👋 Hey, I'm Shams, a General Virtual Assistant and AI Data Annotation Specialist with 10+ years of experience delivering pixel-perfect annotation, clean segmentation data, and reliable VA support for AI/ML teams, startups, enterprise clients, and busy founders - helping them reclaim 30–40+ hours every week. I specialize in AI data labeling and annotation, including image and video annotation, semantic and instance segmentation, and dataset preparation for computer vision projects. I take care of the repetitive, detail-intensive work so you can focus on building better AI models and growing your business. 🚀 🧩 My Core Services (Data Annotation & Image Labeling) 🔹 AI Data Annotation & Labeling ✔️ Image & Video: • Bounding Boxes · Polygon · Polyline · Cuboid · Ellipse · Brush • Semantic Segmentation · Instance Segmentation · Image Masking • Keypoint Annotation · Object Detection · Object Counting • Lane & Line Annotation · Satellite Image Annotation • Image Tagging & Classification ✔️Audio & Text: • Audio Segmentation · Timestamping · Speaker Labeling · Audio Cleaning • Named Entity Recognition (NER) · Text Classification • Sentiment Analysis · Search Relevance · Data & Content Moderation ✔️ Bat Call Analysis & Annotation via Spectrograms ✔️ LiDAR Annotation · 3D Cuboid Annotation · Point Cloud Labeling ✔️ COCO · YOLO · Pascal VOC · CSV 👉 Your model doesn't get smarter with dirty data. Mine never sees any. 🔹 Transcription Services • Audio & video transcription • Course & lecture transcription • SRT subtitles & closed captions • Speaker diarization & labeling • Verbatim & clean-read transcripts • Timestamps on request 👉 Every word captured. Every speaker identified. Every timestamp exact. 🔹Data Entry & Data Management • Manual & bulk data entry • PDF → Excel · Image → Excel • Data cleaning · Validation · Deduplication • Excel & Google Sheets - formulas, pivot tables, VLOOKUP 👉 Every entry verified, every detail checked · 65+ WPM · 95%+ accuracy. 🔹 General Virtual Assistant & Admin Support • Email & calendar management • File organization & document prep • Customer support & SOP creation • Research, scheduling & daily admin 👉 The behind-the-scenes work that quietly keeps everything running - handled. 🔹 Lead Generation & Web Research •LinkedIn & Sales Navigator prospecting • Email list building & contact enrichment • Geo-targeted & ICP-based lead lists • Company & contact data collection 👉 You get 𝐜𝐥𝐞𝐚𝐧, 𝐯𝐞𝐫𝐢𝐟𝐢𝐞𝐝 𝐝𝐚𝐭𝐚 𝐫𝐞𝐚𝐝𝐲 𝐟𝐨𝐫 𝐨𝐮𝐭𝐫𝐞𝐚𝐜𝐡 - 5,000+ verified leads built. 🔹 CRM Management • HubSpot · Zoho · Salesforce · GoHighLevel · Podio • Contact segmentation · Deduplication · Tagging • Pipeline cleanup · Lead tracking · Reporting 👉 Your records stay clean. Your pipeline stays accurate. 🛠️ My Full Toolkit ✔️ Annotation: CVAT · Roboflow · Labelbox · Label Studio · SuperAnnotate · Supervisely · Darwin V7 · Labelme · Dataloop AI · Scale Pro · Datasaur · VGG Image Annotator ✔️ VA & Admin: Google Workspace · Microsoft Office · Notion · Slack · Asana · ClickUp · Airtable · Canva · ChatGPT ✔️ CRM & Outreach HubSpot · Zoho · GoHighLevel · Podio · LinkedIn Sales Navigator · ApolloDataExcel · Google Sheets · Airtable ✔️ Transcription: Sonix · Turbo Scribe · Scribie · Google Colaboratory 💯 Why Clients Trust Me ✅ CEAP Certified · Certified Data Annotation Specialist ✅ 5,000+ verified leads built · 95%+ data accuracy · 65+ WPM ✅ Detail-oriented, deadline-focused, and proactive in communication ✅ Native-level English - clear communication across US, UK, AU, EU time zones ✅ No follow-ups needed - delivered on time, every time 🤝 I Work Best With 🤖 AI/ML teams - needing clean annotation data at scale 🦇 Wildlife & bio-acoustic researchers - spectrogram annotation 🏢 Businesses - drowning in admin, data entry, or CRM chaos 📣 Marketing teams - building targeted, verified lead lists 🎓 Researchers & educators - needing accurate transcription 🚀 Founders & startups - who need a reliable right hand 📩 Let's Talk If ✔ You need accurate annotation or transcription - one file or 10,000 ✔ You need reliable VA or data entry support - 5 to 30 hrs/week ✔ You want audit-ready, clean work delivered the first time ✔ You're done chasing freelancers who overpromise and underdeliver Send me a message with your project details - I'll respond within 4 hours with a clear plan and timeline. 💬 With respect, Shams Ul H. ✨

If your team is juggling multiple tools but projects are still delayed, your system isn’t working it’s slowing you down. I help growing businesses turn messy workflows into structured, automated systems so everything runs without constant follow-ups or confusion. Instead of chasing updates, fixing errors, or manually managing tasks, you’ll have a clear system where your team knows what to do, deadlines are met, and operations run smoothly. I design and build streamlined project management systems tailored to your workflow so you get consistency, speed, and full visibility without the chaos. 🩸 What I Can Build for You: 🟣 ClickUp, Airtable, Notion & Monday. com Systems 🩸Workspace setup from scratch 🩸Custom workflows for sales, operations, content & delivery 🩸Team dashboards (KPIs, workload, deadlines, bottlenecks) 🩸SOPs, templates, automations & recurring routines 🩸Team onboarding and tool training 🟣 Automation with Zapier & Make. com 🩸Connect all your tools (CRM, Gmail, Slack, ClickUp, Sheets, etc.) 🩸Automated lead management & client onboarding 🩸Data syncing between platforms 🩸Multi-step workflows with filters, delays, routers & logic 🩸Error-proof systems that run reliably 🟣 Business Operations & Workflow Optimization 🩸Audit your current systems to find gaps and inefficiencies 🩸Redesign processes for clarity and accountability 🩸Build cross-department workflows that reduce manual work 🩸Organize project delivery, reporting, and handoffs 🩸Create documentation, SOPs & internal process guides 🟣 Project Management Support 🟣 Why Work With Me? 🩸 I make complex systems simple and easy for your team 🩸 I build long-term workflows that don’t break 🩸 I think like a Project Manager, not just a tech person 🩸 You get organized systems tailored to how YOU work 🩸 You save time, reduce mistakes, and scale faster 🩸 I’ve built operations for agencies, startups, coaches & service businesses You’re not just getting a setup You’re getting a complete operations engine that keeps your business running smoothly every day. 🩸Task planning, scheduling & tracking 🩸Team coordination and progress monitoring 🩸Resource and workload management 🩸Status updates, reporting, and timeline tracking 🟣 Why Work With Me? 🩸 I make complex systems simple and easy for your team 🩸 I build long-term workflows that don’t break 🩸 I think like a Project Manager, not just a tech person 🩸 You get organized systems tailored to how YOU work 🩸 You save time, reduce mistakes, and scale faster 🩸 I’ve built operations for agencies, startups, coaches & service businesses You’re not just getting a setup You’re getting a complete operations engine that keeps your business running smoothly every day. 🟣 Who I Work Best With: 🩸Agencies that want organized delivery & content systems 🩸Startups needing scalable, automated workflows 🩸Coaches & consultants who want clean client management systems 🩸Small businesses overwhelmed with manual tasks 🩸Teams switching to or optimizing ClickUp, Asana, Notion, or Monday. com Ready to simplify your operations and boost your efficiency? Let’s chat! Clickup | ClickUp expert | ClickUp consultant | ClickUp setup | ClickUp automation | ClickUp workflow | Notion expert | Notion systems builder | Notion workspace setup | Asana expert | Asana project manager | task automation | dashboard creation | workspace organization | SOP database setup | productivity systems | Workflow Automation | Operations Manager | Make. com | Zapier | n8n | Airtable Specialist | Monday com | CRM Automation | Business Process Optimization | Workflow Design | System Architecture | Task Management | Automation Consultant | AI Automation | Google Workspace | SOP Creation | Data Migration | Project Management Automation | No-Code Tools | Agency Systems | Dashboard Setup |Typeform | CRM Automation | Process Optimization | Workflow Design | Task Management | API Integration | Email Automation | Data Migration | Operations System | SOP Creation| CRM Setup | Automation Consultant| ChatGPT | Google Workspace | Integration Specialist | Automation setup| Business Operations | business consultant |clickup consultant |virtual assistant | personal assistant crm | monday crm |hubspot crm setup | pipedrive crm |suitedash | suitedash crm | client portal | gohighlevel| automation | workflow automation | task automation | business automation | zapier integration | zapier automation | make automation | make com integration | make com debug | integromat | crm automation | azure | aws | cloud | pmp | agile |scrumai agent | ClickUp migration | Spreadsheet to ClickUp |Asana to ClickUp | Monday com to ClickUp | Notion to ClickUp | ClickUp hierarchy design | ClickUp permission setup | ClickUp custom views | ClickUp advanced workflows | ClickUp training | ClickUp team training | ClickUp troubleshooting | ClickUp bug fixing | ClickUp workspace review| ClickUp weekly management | ClickUp SOP creation |

Customer support is more than answering tickets—it's about building trust, solving problems efficiently, and creating a positive experience that keeps customers coming back. With more than 20 years of experience in IT, telecommunications, SaaS, and customer support, I help businesses deliver professional, responsive support across email, live chat, and ticketing systems. I have worked with startups, SaaS companies, e-commerce businesses, and technology providers, supporting customers throughout their entire journey—from onboarding and account setup to technical troubleshooting, subscriptions, cancellations, refunds, and customer success. In my most recent long-term role with Bonjoro, I managed more than 5,000 customer conversations, sent over 9,100 customer replies, resolved 4,300+ support cases, and maintained a strong customer satisfaction record while supporting customers across U.S. time zones. I also worked closely with developers by documenting bugs, escalating technical issues, and ensuring customers were kept informed throughout the resolution process. Clients and employers consistently describe me as someone who is: Professional and reliable An excellent communicator Proactive and customer-focused Able to work independently with minimal supervision Calm under pressure and committed to finding solutions My experience includes: Email Support Live Chat Support Customer Success Technical Support Intercom Account Management Subscription Management Refund Processing Bug Reporting & Developer Liaison Customer Onboarding CRM & Ticket Management SaaS Support E-commerce Customer Support Whether you need someone to become part of your support team, improve customer satisfaction, or provide dependable day-to-day customer service, I'm ready to help. Let's discuss how I can support your customers and become a valuable extension of your team.