Hire the Best Customer Service Representatives
in Ukraine

Over the past 10 years I've sat at the crossroads of sales, customer support, and operations, not just doing the work but building and leading the teams that deliver it. That combination is what makes me different from most profiles you'll read today. I've led sales and support teams, managed projects end to end, and run daily operations across e-commerce, SaaS, crypto and iGaming, telehealth, logistics, and insurance. I know how to set the standard, keep performance on track, and catch problems before they show up in the numbers. On the sales side I run the full cycle, opening conversations, handling objections, and closing without it feeling like closing. On the support side I build operations that don't fall apart when I step back. On the project side I keep moving parts organized and deadlines met without things slipping between the cracks. I work in Zendesk, Freshdesk, HubSpot, Salesforce, Pipedrive, Shopify, Monday, ClickUp, and most tools you're already running. Based in European time with solid US hours overlap, quick to respond, and I don't let things slip. If you want someone who sells, leads a team, and keeps your customers coming back, let's talk.

I design intuitive mobile apps, SaaS platforms and responsive websites that simplify complex user journeys and help digital products feel polished and easy to use. With 4+ years of UI/UX experience, I can take your project from user flows and wireframes to a complete Figma design system, interactive prototype and developer-ready interface. What I do: 🎨 UI/UX Design 📱 Mobile App Design (iOS & Android) 💻 Webflow development 🧩 Design Systems & UI Kits 🖱️ Interactive Prototypes ✨ UI Motion & Micro-interactions 🚀 Landing Pages that convert 📊 SaaS Dashboards that make complex data feel simple Why clients work with me: ✔️ Designs that are consistent, scalable, and easy for developers to build ✔️ A process rooted in usability — not just aesthetics ✔️ Attention to detail that makes products feel premium ✔️ Clear communication and fast turnaround If you're looking for a designer who can take your product from concept to a polished, high-converting experience — let's talk. 📩 Send me a message and let's discuss your project.

Hi There, I am a Customer Support Professional with more than 6 years of experience, passionate about my job. Here is the brief overview of my areas of expertise. I speak: English, French, Russian, Ukrainian, Spanish (B1 -working on it) CRM: Gorgias, Zendesk, Helpscout, Zoho, Ticketsystem, HubSpot eCommerce platforms: Shopify, Magento, Amazon, Boulanger, Woocommerce Logistics platforms: Logiwa, 3PL, Rakuten, DHL, UPS Communication/Process management: Microsoft Teams, Trello, Notion, Slack, Twist, Todoist, ClickUp, Asana Good command of Microsoft 365 tools and G-Suite I can create and maintain websites using WordPress +HTML/CSS I can also help with SOP creation and implementation, reporting, financial analysis, administrative chores and Project Management, hiring locally someone you cannot find, and providing supervision&training, Q&A. I also have a large professional network and I can easily offer you services of one of my colleagues should you need another team member. Feel free to contact me directly, I am always open for discussions!

Hi! I’m Kseniya — a reliable and detail-oriented designer specializing in layout design (Adobe InDesign) and web interfaces (Figma). I help businesses, publishers, and content creators present their materials clearly and beautifully — whether it’s a printed brochure, magazine, or a digital product interface. My expertise includes: 📘 Print & digital layouts (books, brochures, catalogs, reports) 💻 Website and landing page design in Figma 🎨 UI structure and visual consistency 🔠 Typography, spacing, and composition I combine a deep understanding of layout logic with a strong visual sense — creating designs that are both functional and aesthetic. If you’re looking for a dependable designer to craft elegant, user-focused experiences across digital and print — let’s talk!

Hey there, Sifting through the numerous profiles and you're wondering what might make me stand out? I have worked as a Customer Support agent for five years (and counting), and I have gathered quite an experience to add value to your company. I am quick with identifying issues, have excellent problem-solving skills, am empathetic, proactive and understand the importance of building a trustworthy relationship with your customers! I am very familiar with the E-commerce, Logistics & Transportation industry and essential regulations that guide the service industry. Critical skills I know would be valuable to you include: +A typing speed of 50+WPM +Proficiency in Zendesk and other necessary CRM tools +Ability to maintain CSAT scores above 90% +Ability to keep hourly email counts at more than 15/hr +Ensuring internal reviews of my performance will be exceeding expectations! Thank you for taking the time to go through my profile, and I'm sure I fit your desired criteria!

My career as a customer service representative started at a European booking platform, where we achieved great results and provided our customers with an amazing experience. I have also worked with a large number of online stores. I thoroughly understand how dropshipping works and can handle Shopify and PayPal disputes/chargebacks. I have extensive experience with Zendesk, Shopify, PayPal, and AliExpress. I can say with confidence that providing superb customer service and turning even the most upset customer into a happy repeat buyer is my passion. My main credo is: “If a job is worth doing, it’s worth doing right.” I am always attentive to detail, and nothing can stop me from achieving the highest level of customer satisfaction that your customers deserve. My extensive experience in customer service will definitely contribute to the overall success of your project, so please consider hiring me, and let's take your customer service to the next level! Skills and Experience Summary: • More than three years of customer support experience, enabling me to understand and meet customer needs effectively. • Proficiency in working with dropshipping stores, Zendesk, and Shopify, ensuring seamless customer interactions. • Expertise in resolving Shopify chargebacks and PayPal disputes, safeguarding both customer satisfaction and business financial health. • Experience training new employees, equipping me with the skills to onboard and develop a strong customer support team. • Effective communication with suppliers, tracking orders, processing replacements and refunds, and managing order modifications. • Ability to handle social media comments and engage with customers, bolstering brand image and satisfaction.