Hire the Best Customer Service Representatives
in Ukraine

My career as a customer service representative started at a European booking platform, where we achieved great results and provided our customers with an amazing experience. I have also worked with a large number of online stores. I thoroughly understand how dropshipping works and can handle Shopify and PayPal disputes/chargebacks. I have extensive experience with Zendesk, Shopify, PayPal, and AliExpress. I can say with confidence that providing superb customer service and turning even the most upset customer into a happy repeat buyer is my passion. My main credo is: “If a job is worth doing, it’s worth doing right.” I am always attentive to detail, and nothing can stop me from achieving the highest level of customer satisfaction that your customers deserve. My extensive experience in customer service will definitely contribute to the overall success of your project, so please consider hiring me, and let's take your customer service to the next level! Skills and Experience Summary: • More than three years of customer support experience, enabling me to understand and meet customer needs effectively. • Proficiency in working with dropshipping stores, Zendesk, and Shopify, ensuring seamless customer interactions. • Expertise in resolving Shopify chargebacks and PayPal disputes, safeguarding both customer satisfaction and business financial health. • Experience training new employees, equipping me with the skills to onboard and develop a strong customer support team. • Effective communication with suppliers, tracking orders, processing replacements and refunds, and managing order modifications. • Ability to handle social media comments and engage with customers, bolstering brand image and satisfaction.

Hey there, Sifting through the numerous profiles and you're wondering what might make me stand out? I have worked as a Customer Support agent for five years (and counting), and I have gathered quite an experience to add value to your company. I am quick with identifying issues, have excellent problem-solving skills, am empathetic, proactive and understand the importance of building a trustworthy relationship with your customers! I am very familiar with the E-commerce, Logistics & Transportation industry and essential regulations that guide the service industry. Critical skills I know would be valuable to you include: +A typing speed of 50+WPM +Proficiency in Zendesk and other necessary CRM tools +Ability to maintain CSAT scores above 90% +Ability to keep hourly email counts at more than 15/hr +Ensuring internal reviews of my performance will be exceeding expectations! Thank you for taking the time to go through my profile, and I'm sure I fit your desired criteria!

Top Rated UI/UX Designer with 4+ years of experience designing SaaS platforms, web applications, and mobile apps. I help startups improve usability, increase conversions, and create developer-ready designs in Figma. What I can help you with: ✅ SaaS Product Design ✅ Mobile App Design (iOS & Android) ✅ Website & Landing Page Design ✅ Design Systems & Components ✅ Dashboard & Admin Panel Design ✅ UX Audits & Conversion Optimization ✅ Developer Handoff in Figma How I work: • Clear communication and quick response • Structured Figma files ready for developers • Thoughtful UX decisions (not just visuals) If you need a designer who can turn complex ideas into clean, user-friendly screens — I’d love to help. Send me a message and let’s discuss your project.

I am a reliable and easy-going customer support and sales manager with over 10 years of experience helping companies look after their customers. I've worked with e-commerce stores, SaaS companies, tech support teams, and crypto/iGaming brands, so I'm quick to learn a new product and get up to speed. I'm comfortable talking to customers over phone, email, and live chat, and I know my way around Shopify, Zendesk, Freshdesk, and Freshchat. I keep busy ticket queues organized and on time, and I'm always happy to pick up whatever new tool a job needs. I meet deadlines and I don't make promises I can't keep. I respond fast, I don't let things slip through the cracks, and clients tend to keep me around for years. I can run a whole support operation or just dig in and solve one tricky problem. Either way, I treat your customers like they matter.

Hello! I'm Oleksii Ustinov, a dedicated Full-Stack Developer Key Skills: ✔️JavaScript ✔️React ✔️Angular ✔️GIT ✔️MongoDB ✔️Express.js ✔️Node.js Proficient in the latest JavaScript standards, ensuring modern and efficient code. Hobbies: As a balance to my professional life, I enjoy playing drums, which adds a creative and rhythmic aspect to my life. Looking forward to collaborating on exciting and challenging projects! Do not hesitate to contact me with your website ideas.

I'm a mobile developer with commercial experience building and maintaining Android and Flutter applications from concept to production. I specialize in media applications, enterprise solutions, kiosk systems, location-based services, and scalable mobile architectures. ✅ Kotlin, Java, Dart ✅ Android SDK & Flutter ✅ Jetpack Compose & XML ✅ MVVM, Clean Architecture, SOLID ✅ Multi-module Applications ✅ REST APIs, Retrofit, Dio ✅ Firebase, Room, DataStore ✅ Coroutines, Flow, WorkManager ✅ Dagger, Hilt, Koin ✅ Media3, ExoPlayer, Media Kit ✅ Android TV, Kiosk Mode, WebView ✅ Google Play Publishing & Release Management ✅ Localization (English, Ukrainian, Russian) 🛠 Commercial Experience ━━━━━━━━━━━━━━━━━━━━━━ 📺 Digital Signage & Media Platform Enterprise Android solution for commercial locations, focused on scheduled media playback, device management, and offline reliability. Key responsibilities: • Video & image playback • Schedule synchronization • Offline-first media caching • Device activation flow • Remote configuration • Background synchronization • Crash reporting & analytics Tech stack: Flutter • Dart • Firebase • WorkManager • WebView • MediaKit • AWS SQS • REST APIs • Local Storage • localization ━━━━━━━━━━━━━━━━━━━━━━ 📱 Large-Scale Consumer Application Production mobile application with an active user base and continuous feature development. Key responsibilities: • New feature development • Performance optimization • API integrations • Crash monitoring & analytics • Release management & maintenance • Bug fixing Tech stack: Kotlin • Java • Android SDK • Jetpack • Coroutines • Room • Firebase • Koin • ViewBinding Why work with me? ✔ Clear communication ✔ Daily progress updates ✔ Clean and maintainable cod ✔ Focus on long-term cooperation ✔ Production-ready solutions Let's discuss your project.