The Best Employee Engagement Specialists For Hire In the Philippines

5.0/5
(14 jobs)

I worked in the BPO/Call Center Industry for 17 years as a Director for Operations. Being at the helm of Operations, my common responsibilities are the following but not limited to: -Launched small to large scale programs from 50 agent headcount to maximum 2500 agent associates -Managed multiple lines of business for Customer Service, Technical Support, Sales, Retention and Back Office. -Developed and supervised the Operations team by providing orientation, training, coaching and direction. -Implemented multiple strategic campaigns resulting in significant enhancements to both client and corporate metrics (profitability and SOW Contractual Obligations) -Championed the execution of the BPO initiatives in the Philippine branch that focused on headcount strength and refining end-user experience. -Collaborated closely with the enabling groups i.e. Quality, Training, Workforce Management, IT and Human Resources Department It will be an honor to be part of your team, learn more and contribute in any way that I can: - Project Management/ Client relationship management/ Strategic planning/ Creative thinking/ Market analysis insight/ Agile project management/ Use of asana software / KPI setting and management/ People management/ Process improvement strategies / Operations Management / Client Service and Project Coordination When I started in the freelancing environment 4 years ago, I held roles and responsibilities related to Project and Operations Management. Some of the high level tasks that I’ve completed for my clients are: -Planned and implemented training approach/styles to improve team skills and drive performance focused on customer centric approach in chat and email -Reviewed and optimized operational customer service processes, and rolled out changes to achieve excellence in service delivery. -Sourced, Interviewed and profiled targeted team members to drive organizational growth. -Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution using our project management tool -Initiated development of easy-to-follow SOP and Playbook guides aiding team members to grasp compliance and comprehension -Collaborated with the Marketing, WebDev and Content Team to come up with strategies for our brand -Participated in change management and rolling out of company and team projects related to metrics, quality, cadence, due diligence, accountability and development In my previous projects, we have utilized the following tools: PROJECT MANAGEMENT, SOP & COLLABORATION Asana, Notion, ClickUp, Trello COMMUNICATION Slack, Google HangOut, Skype DESIGN Canva, Leonardo.AI DATA GATHERING SurveryMonkey, Typeform, Google Form

Employee Engagement

Business Operations

Customer Retention

Leadership Skills

Program Management

Market Research

Data Analysis

Research & Strategy

Coaching Session

People Management

Project Management

Decision Making

Process Improvement

Content Creation

Recruiting

Online Chat Support

5.0/5
(8 jobs)

Experienced in Full-Cycle HR Coordination and A-Z Recruitment, with a proven track record in various industries including Consumer Goods, Construction, Mining, Automotive, IT & Consultancy, and Real Estate. Proficient in a wide range of HR functions, such as recruitment, sourcing, hiring, talent acquisition, learning and development, performance management, maintaining internal employee databases, implementing company policies, and handling general administrative tasks related to human resources. Furthermore, certified as an ISO Internal Auditor for Environmental Management System 14001:2015, highlighting a dedication to maintaining environmental compliance and implementing best practices. In addition, I am equipped to provide the following services: 🤍 Email Management 🤍 Calendar Management 🤍 Administrative Support 🤍 Project Management 🤍 Research I leverage the following tools in my work: 🤍 Synthesia AI- Utilizing the power of AI technology for video creation, enabling impactful and engaging visual content for HR onboarding orientation trainings, sales trainings, etc. 🤍 Chatgpt- to provide conversational and intelligent responses, enhancing communication and problem-solving. 🤍Cody AI- for advanced automation and streamlining processes, increasing efficiency and productivity in both administrative and human resources procedures and processes. 🤍 Bing AI- to gather valuable insights, perform data analysis, and support decision-making processes in admin and HR. 🤍 BambooHR- HR management tasks, such as employee onboarding, benefits administration, and performance management 🤍TalentLMS- a learning management system to deliver online training courses, track learner progress, and assess performance. 🤍 Trello- Employing Trello for effective task and project management, enabling streamlined workflows and improved collaboration 🤍 Asana- to plan projects, delegate tasks, and track progress, ensuring efficient project execution. 🤍Notion- for note-taking, project documentation, and knowledge sharing. 🤍TimeDoctor- to track and manage time effectively, enhancing productivity and ensuring efficient allocation of resources. 🤍Slack- for seamless communication 🤍Organimi OrgChart- to create and manage organizational charts, visualizing team structures and hierarchies with employee details inside the chart. 🤍Rocketchat- for team communication and collaboration, facilitating instant messaging, file sharing, and group discussions. Please feel free to contact me at any time. Looking forward to a business relationship with you! Best Regards, Shieva A. Saavedra Cebu, Ph

Employee Engagement

Compensation & Benefits

Administrative Support

Email Communication

Content Writing

Personal Administration

Employee Communications

Executive Support

Human Resource Management

Candidate Interviewing

Recruiting

Staff Recruitment & Management

3.7/5
(32 jobs)

Your one stop shop for your Human Resources, Recruitment and Workforce Management Needs RECRUITMENT Talent Acquisition Diversity and Inclusion Employer Branding Technology Integration Candidate Experience WORKFORCE MANAGEMENT Contact Center Management Fundamentals Workforce Management Scheduling, Forecasting Concepts and Models and Workforce Capacity Planning Skill Development Performance Management Employee Well-being Flexible Work Arrangements planning HUMAN RESOURCES Compliance HR Technology Employee Relations Conflict Resolution Succession Planning EMPLOYEE ENGAGEMENT AND RETENTION Recognition and Rewards Career Growth Communication PROVE EXPERIENCE in: * Growing teams through effective recruitment * Setting up teams for success by Implementing Policies and Procedures * Setting up new accounts, business, companies from scratch and creating Key Performance Indicators. * Supervising teams, dealing with global clients and business partners offshore/onshore and indirectly supervising teams in operations * Vast experience in handling erring employees and labor cases globally.

Employee Engagement

Candidate Interviewing

Compensation

Customer Experience

Human Resources Compliance

Human Resource Management

Benefits

Recruiting

Human Resource Information System

Human Resources Consulting

Human Resources Analytics

Human Resources Strategy

Human Resources Modeling

Customer Support

4.9/5
(38 jobs)

#OpenToWork Global Human Resources Manager with a practical understanding of business needs. 8+ years of experience in small start-ups and larger international Hi-Tech companies, both local and with bases in multiple countries. Highly effective at incorporating innovative and creative leadership skills to achieve business objectives. Directs and implements projects that improve efficiency while meeting deadlines and budget requirements. Passionate about and well-experienced in Human Capital Strategy related to: * Full Cycle Recruitment (Volume) * Employee Engagement * Employee Relations * Screening Resume (Volume) * Video Interview (Volume) * Compensation Programs Development * Employee Benefits Vendor Management * Employee Handbook * Performance Management * HR Communications * Formulation of Company Policies and Process flow * HRIS Implementation & Maintenance * Personnel Records Management Knowledgeable in TOOLS such as: ⭐MS Office: Word, Excel, and PowerPoint ⭐Google Suite, Office 365 ⭐Job Hiring Platforms: ✔️ LinkedIn (Boolean Search) ✔️Indeed ✔️Zoho Recruit ✔️JobStreet ✔️Social Media (FB) ✔️Upwork ⭐ATS Platforms: ✔️Freshteam ✔️HR Work Stream ✔️Click Up ⭐ Project Management/Communication Tools: ✔️Slack ✔️Asana ✔️Notion ✔️Confluence ✔️Retool ✔️Calendly ✔️Zapier ✔️Google Voice 💯 TYPING SPEED of 80 wpm (resulting in speedy completion of tasks) The ultimate goal of my HR purpose should be to align with your corporate mission by contributing to the attainment of both management and employee goals, by balancing the needs of your people and the needs of your company. ...Here is where I come in! My job is to fairly manage the needs of your people to continue to have a great, efficient, and profitable company. I build relationships between leadership and employees, creatively developing programs to align with your company values and competencies and analyzing people programs to suit your people and business needs. I give a 24-hour response time. Please feel free to schedule a call with me. Thank you for viewing my profile 🤗

Employee Engagement

HR & Recruiting Software

Client Interview

Email Communication

Termination

Compensation

Company Policy

Candidate Interviewing

IT Recruiting

LinkedIn Recruiting

Staff Recruitment & Management

Mock Interview

Resume Screening

Candidate Evaluation

Candidate Recommendation

4.8/5
(5 jobs)

• My name is Roderick and I am flexible in different roles and positions that allow me to showcase my skills, abilities, and experience in the industry. • Experienced in the outsourcing industry for about 11 years handling sales/telemarketing, customer service, business to business, and virtual assistant positions. • Handled different lines of business such as projects relating to education, eCommerce, telecommunication, and utility accounts from communicating with clients to consumers. • I was able to handle an education account where we look for leads who are interested in going back to school. We provide options that tailor-fit their needs and if they wanted an online or campus-based setup. I also handled eCommerce accounts that focus on offering products, logistics, and customer services namely, Amazon, ShopLC, and PetLab in the US, UK, and some parts of the EU. • In my 11 years in the industry, I always looked for challenging and friendly organization with responsibilities that will allow me to effectively utilize my knowledge and experience and to join a company that offers me a stable and positive atmosphere that will inspire me to learn new things and enhance my skills. • I also offer clients a unique combination of skills and content as a graphic designer. I create quality deliverables for print and web. I focus on posters designs, logo creation, newsletters, banners, ads, and infographics. I am always eager to learn more and improve my designing skills and share my ideas with an organization that will guide me in showcasing my abilities. I am primarily using photoshop CS6 in my work. for the last 2 years but have been freelancing for more than 5 years. • Flexibility and adaptability in work and in a different environment have been my forte. I have the right attitude to learn new things quickly and ask questions if in doubt to make sure the quality of work that I do. I always put myself in someone else's shoes and work as efficiently as possible. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving my goals and dreams. And if my dreams don't scare me, then they aren't big enough. I am a result-oriented person, a team player, and fully dedicated to getting things done. Looking forward to discussing more of my expertise with you and seeing how you can potentially work together. I am available to speak with you anytime.

Employee Engagement

Leadership Skills

Analytics

Life Coaching

Financial Planning

Communications

Sourcing

Microsoft Office

Six Sigma

Operations Analytics

Arts & Crafts

4.8/5
(5 jobs)

As a seasoned professional in property management, I have amassed extensive experience in overseeing the management and operations of residential, commercial, and mixed-use properties. My dedication to delivering exceptional service, maximizing property value, and fostering positive tenant relationships has been instrumental in driving success and achieving client objectives. In my role, I've been deeply involved in all aspects of property management, with a particular focus on tenant relations, leasing and occupancy management, property maintenance and operations, and financial management. As the primary point of contact for tenants, I've handled inquiries, concerns, and maintenance requests promptly and professionally, fostering positive relationships through effective communication and personalized service. Regular tenant meetings and surveys have allowed me to proactively address issues and enhance tenant satisfaction and retention. Simultaneously, I've managed the leasing process from marketing vacancies to executing lease agreements, implementing strategies to maximize occupancy rates and conducting thorough tenant screenings to ensure the selection of qualified tenants. In overseeing property maintenance and operations, I've coordinated with maintenance staff and vendors to address maintenance requests and ensure compliance with safety standards. Financially, I've managed property finances, including budgeting and rent collection, while preparing and analyzing financial reports to assess property performance and make informed decisions to meet financial objectives. Through these multifaceted responsibilities, I've demonstrated a commitment to excellence in property management, driving success and maximizing property value.

Employee Engagement

Lease

Customer Support Plugin

Employee Relations

Candidate Source List

Property Management Software

Property Management

Timesheet

AppFolio

Collections Framework

Interpersonal Skills

Rental Agreement

Customer Support

Human Resources

Data Entry

Email Support

4.8/5
(6 jobs)

Thanks for being on my profile. I am very excited about the possibility of working with you! I have a Bachelors's Degree in English major in literature have extensive work experience for various business types with 6 years of combined experience as an Executive Assistant and Customer Service Specialist for both phone and email and I possess excellent complex problem-solving skills. I am willing to go the extra mile to maintain customers and provide exceptional customer satisfaction. Skills: - Email Support - Live chat - Phone handling - Social media managing - Order tracking - Managing customer's subscription - Managing reviews - Screening calls - Meeting and Event Arrangements - Basic Graphic Design Ability (Canva) - Preparing reports and financial data while maintaining the highest level of integrity - Familiar with Zendesk and other CRM systems and practices In addition to my upbeat personality, I offer to utilize my skills, strengths, and prior experience to provide guaranteed quality service and contribute to the success of your business. Clients' feedback are illustrating my working standard. If this caught your attention, feel free to send a proposal my way, and let’s work together!

Employee Engagement

Procurement

Human Resource Management

Healthcare

Administrative Support

Corporate Event Planning

Customer Service

Article Writing

Data Entry

Zendesk

Email Support

Online Chat Support

Graphic Design

4.8/5
(10 jobs)

A seasoned Human Resources practitioner offering management and consultancy services for a wide range of HR functions. I am well rounded in all facets of Human Resources, backed with 20 years of experience from various industries to include manufacturing, service, and business process outsourcing. I am passionate about the following areas of HR: Recruitment; Onboarding; Compensation, Timekeeping, and Payroll; Benefits Administration, Performance Management and Employee Relations, Vendor Management; Records Management and HRIS. I am strong in policy and process development, and I have led the implementation of several HR Projects, which I have completed according to timelines and budget requirements. A firm believer that Performance Management is essential to all business organizations. Performance data should be the backbone of all Training and Development, Talent Management, and Succession Plans. A periodic performance review, regular performance feedback, and effective coaching are crucial to keeping employees on track with the company's goals and expectations. A good balance of Rewards and Recognition and Employee Engagement drives and keeps everyone focused on delivering business goals. I want to support start-ups and small businesses and be part of their journey to success. I studied Business Administration - major in Business Management at the Philippine Women's University in Manila and earned some Post Baccalaureate units in Organization Development at the Dela Salle University - College of St. Benilde - Manila. HR Competencies TALENT ACQUISITION Talent Strategy  Job Analysis  Job Posting/Ads  Campus Sourcing  LinkedIn Recruiter Boolean Search ATS HirePoint  Taleo  Bullhorn  Greenhouse  Lever  Screening  Testing  Phone Screen  Interviewing  Targeted Selection  Mass Hiring  Executive Search  Technical Recruiting  Background Check  World-Check Onboarding; HR GOVERNANCE Policy Administration  HR Policy, Guidelines, and Process creation, review/revision and/or alignment,  Employee Handbook  Employment Contracts  Compliance  Labor Inspection  Due Diligence Audit  Whistleblower Hotline  Collective Bargaining Agreement (CBA)  Union Relations  Industrial Relations  Litigation  Risk Management  Site HR Budget  Vendor Management  HR Metrics Monitoring and Reporting  HR Data Analysis  Corporate Social Responsibility (CSR)  Employer Branding  Corporate Culture Development . ISO:9001 QMS Internal Audit HR ADMINISTRATION  Timekeeping  Kronos  EIS  Clokify  Iroz  SproutHR  Compensation  Payroll  Benefits Administration  HRIS  Oracle  PeopleSoft  Employee Services Employee Assistance Program (EAP)  Records Management  Occupational Health and Safety (OHS)  Security Offboarding. PERFORMANCE MANAGEMENT - Business Partnership Performance Goal Setting  KPI and OKR  Reviews/Appraisals  Coaching  Counseling  Employee Discipline  Employee Relations  Employee Engagement  Performance Gamification  Rewards and Recognition Training Needs Analysis  Training Plan  Training  Talent Management  Leadership Development  Succession Planning TASK MANAGEMENT TOOLS: MS Planner  ClickUp  Hubstaff  Airtable  AUTOMATION TOOLS: GoHighLevel  Zapier

Employee Engagement

Employee Onboarding

Performance Management

Management Skills

Human Resource Information System

Human Resources Consulting

Training

Recruiting

Procedure Development

Compensation & Benefits

5.0/5
(7 jobs)

With over 10 years of contact center excellence, spanning customer service, technical support, Business development, and back-office or administrative operations, I offer a wealth of expertise. A pioneer in Philippine Insurance Telemarketing, and seasoned in US real estate appointment setting and executive assistance services. I offer vast array of expertise and hands-on experience to every project.

Employee Engagement

Sales Development

Continuous Improvement

CRM Software

Customer Relationship Management

Process Improvement

Technical Support

Human Resource Management

Management Skills

Call Center Management

Email Support

Sales

Customer Service

5.0/5
(3 jobs)

Human Resources professional with more than twelve (12) years of proven track record and experience working in fast-paced industries such as Manufacturing, Construction, Oil & Gas, Services, Consultancy & other shared services companies. Skilled and equipped in End-to-end Recruitment, Labor, Employee, Performance Management, Learning & Development, Competency, Data Management, Business Development, Key Accounts Management & Risk & Control/Audit activities. Holds a degree in business administration (B.B.A.) focused on human resources management/personnel administration from Polytechnic University of the Philippines.

Employee Engagement

Business Development

Employee Communications

Performance Management

ISO 14001

Training & Development

Internal Auditing

Competencies Assessment

Learning Management System

Human Resources Analytics

ISO 9001

Staff Recruitment & Management

Candidate Interviewing

4.7/5
(18 jobs)

Do you need a virtual assistant so you can focus on the more important aspects of your business? It would be my pleasure to assist you in doing the following tasks: - Social Media Setup/Optimization - Social Media Marketing - Social Media Strategy - Engagement -Social Media Marketing Plan/Strategy - Content Strategy - Engagement/ Boosting - Content Creation using Canva and Adobe PS - Administrative tasks - Calendar management, letter writing & proofreading, document and email management, website management, and other office applications - Data and CRM management - Real Estate management tasks - Property listing on websites and marketplaces - Non-voice Customer Service (SMS, Email) - Graphic Design (Photoshop and Canva) - Many more... I'd be delighted to help you in any way I can. I can be productive. I am also resourceful and proactive enough to complete any assignment successfully. Time does not wait for anyone, and I respect it as much as you do. As a result, I make it a point to complete and submit jobs ahead of schedule without compromising the quality of my work. It will be a privilege for me to serve you. I'm looking forward to speaking with you soon.

Employee Engagement

Real Estate Transaction Standard

Real Estate Listing

Email Marketing

Microsoft Excel

Social Media Engagement

Instagram Story

Real Estate

Social Media Marketing

Facebook

Social Media Management

Social Media Advertising

Social Media Marketing Strategy

5.0/5
(1 job)

Hi, I’m Hannah—an accomplished professional with diverse experience in Operations Support, Customer Service, Talent Management, and Employee Engagement. My career journey includes a proven track record as a General Virtual Assistant, where I honed my project management and administrative skills to deliver seamless support across various functions. 🎯 Core Strengths: - Extensive experience in recruitment, engagement, and talent development. - Proven expertise in project management and administrative efficiency as a virtual assistant. - Leadership in advancing people-first initiatives and workplace inclusivity. - Passionate about community advocacy and fostering connections that inspire progress. Let’s connect and collaborate to create workplaces where people and businesses thrive together! 🌟

Employee Engagement

ChatGPT

Google Workspace

Notion

Canva

Executive Support

Content Writing

Project Management Support

Staff Recruitment & Management

Social Media Marketing

Project Management

Customer Service

Administrative Support

Clerical Skills

Social Media Management

5.0/5
(1 job)

Service-focused Virtual Assistant and Customer Service Representative bringing unparalleled skills in customer relations, quality evaluation, and virtual assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent reputation for resolving problems. Works independently, with minimal supervision and pitches in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures.

Employee Engagement

Presentations

File Management

File Maintenance

Content Development

Customer Support

Video Editing

Training

Calendar

Project Planning

Report Writing

Quality Assurance

Coaching

Social Media Strategy

Account Management

5.0/5
(0 jobs)

Hi, I’m Marie, a versatile administrative assistant professional with expertise in venture analysis, financial claims management, and customer service leadership. I thrive in fast-paced, results-driven environments, bringing a unique blend of strategic decision-making, process optimization, and team leadership. As a Venture Analyst, I specialize in market research, competitive analysis, and due diligence to identify high-potential investments. My skills in market sizing, risk assessment, and growth strategies have helped businesses scale successfully. In my leadership roles, I’ve managed teams of up to 25, improved operational efficiency, and enhanced customer satisfaction. I’m also experienced in financial claims management, where I’ve streamlined workflows, minimized risks, and ensured compliance with industry regulations. What sets me apart? I’m highly self-motivated, adaptable, and a quick learner. Whether it’s optimizing business strategies, leading high-performing teams, or solving complex challenges, I bring innovation, efficiency, and a passion for results. I’m proficient in financial modeling, CRM platforms, workflow automation, and analytics tools, ensuring that I deliver data-driven insights and scalable solutions for my clients. If you're looking for a dedicated professional who can bring strategic value to your business, let's connect!

Employee Engagement

Project Management

Executive Support

Administrative Support

People Management

Career Coaching

Coaching

Strategic Plan

Customer Service

Strategic Planning

Management Skills

Quality of Service

Process Improvement

Sales

Continuous Improvement

5.0/5
(1 job)

✨Helping Christian Leaders focus on what matters ✨ I'm Claire. I strive to offer quality service to my clients - You may contact me Mondays to Fridays during normal business hours. Let's discuss what you need, I will do my best to deliver. I am a determined professional with unquenchable thirst for learning, gaining new skills, and empowering others to do the same. I may not be as experienced as others in this platform but sure enough I am as passionate as them. So, let's talk! My Mission: To serve as a digital steward, helping Christian organizations focus on their mission by managing the mundane, organizing the complex, and keeping everything running smoothly—so they can glorify God without the paperwork piling up. My Vision: A world where every Christian ministry, church, and non-profit thrives through faithful service and seamless virtual support—because technology can be a blessing when handled with grace. and yes, I believe that these values are important... Faithfulness – Staying committed to clients and tasks with a servant's heart. Luke 16:10: "Whoever is faithful with little will also be faithful with much." Excellence – Striving to offer the best, reflecting God’s excellence in all things. 1 Corinthians 10:31: "Whatever you do, do it all for the glory of God." Integrity – Acting with honesty and transparency in all dealings. Proverbs 10:9: "Whoever walks in integrity walks securely." Compassion – Understanding and supporting clients with empathy and care. Galatians 6:2: "Carry each other's burdens, and in this way you will fulfill the law of Christ." Stewardship – Managing resources and time wisely, knowing that every task is entrusted by God. 1 Peter 4:10: "Each of you should use whatever gift you have received to serve others."

Employee Engagement

Data Management

Email Management

Event Planning

Religious, Charitable & Nonprofit

Employee Onboarding

Filing

Human Resource Management

Canva

Administrative Support

Social Media Content

4.6/5
(1 job)

As a highly motivated individual, I possess a range of skills that make me an asset to any team or organization. My ability to multitask allows me to handle multiple projects simultaneously, ensuring that all tasks are completed efficiently and on time. Additionally, my strong communication skills enable me to effectively collaborate with colleagues and clients alike, fostering positive relationships and driving successful outcomes. Furthermore, I am a fast learner who is always eager to acquire new knowledge and skills. This adaptability allows me to quickly acclimate to new environments and excel in any role or industry. Whether working in a fast-paced corporate setting or a more laid-back creative environment, I am confident in my ability to thrive. In conclusion, my diverse skill set makes me an ideal candidate for any position requiring multitasking abilities, strong communication skills, adaptability, and a willingness to learn. With these qualities at the forefront of my work ethic, I am confident that I can contribute positively towards the success of any team or organization.

Employee Engagement

Benefits

Computer

Human Resources Consulting

Customer Service

Server

Human Resource Management

5.0/5
(2 jobs)

PROFESSIONAL PROFILE Progressive Management Experience handling sales/customer care and financial environment Established good client interaction Ability to coach and develop action plans, which maximize performance, and provide effective feedback Ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanor Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrated ability to mentor, coach and provide direction to a team of employees Maintains excellent problem resolution abilities and high level of versatility and confidence

Employee Engagement

Customer Service

Business Presentation

Microsoft Word

Invoicing

Failure Mode & Effects Analysis

BPO Call Center

Microsoft Excel

Call Center Management

5.0/5
(1 job)

🏆 Executive Virtual Assistant | Client Relations | Sales & Lead Generation Are you looking for a highly skilled Virtual Assistant who can streamline your operations, manage client relationships, and drive business growth? With expertise in executive support, CRM management, sales acquisition, and LinkedIn outreach, I help businesses optimize workflows, enhance client engagement, and secure high-value partnerships. 🔹 Executive Virtual Assistance & CRM Management – Skilled in handling lead tracking, data management, scheduling, and high-level administrative support to keep your business running smoothly 🔹 Sales & Lead Generation – Proven success in consultative sales, subscription acquisition, and LinkedIn outreach, securing long-term business partnerships 🔹 Client Relations & Business Development – Strong ability to build and maintain relationships, ensuring client satisfaction and retention 🔹 Social Media & Brand Growth – Expertise in LinkedIn engagement and audience growth, enhancing brand visibility and credibility 🔹 Tech-Savvy & Detail-Oriented – Proficient in HubSpot, Salesforce, CRM, Trello, Slack, Power BI, Kixie, Avaya, ChatGPT, Google Workspace, and more I am results-driven, highly organized and proactive, ensuring that my clients receive top-tier support. If you're looking for a dedicated and versatile Virtual Assistant to help scale your business........ 📩 Let’s Work Together! Send me a message to discuss your needs.

Employee Engagement

Email Management

Phone Communication

Virtual Assistance

Technical Support

Customer Service

Administrative Support

Executive Support

5.0/5
(2 jobs)

OVERVIEW A Leader with 15 years of experience in the Business Process Outsourcing (BPO) industry from the rank of a Frontline Agent to an Account Manager role in the Service Delivery. Also worked as a Legal Assistant and Team Leader in government funded projects. These experiences helped me to be a successful employee with leadership capability able to deliver results and drive performance. QUICK REFERENCE Total Work Experience : 16 Years Management Experience : 13 Years Largest Program Size Handled : 100 agents Types of Channels Supported Manager: Worktypes Handled : Voice, Chat, Back Office Work Telesales, Customer Service, Service to Sales, Survey Generation Max # of Direct Reports Handled : 7 Team Managers for Service Delivery

Employee Engagement

Telesales

Customer Satisfaction

Management Skills

Sales

Business Process Outsourcing

Customer Service

Customer Experience Research

Customer Experience

Microsoft Office

5.0/5
(1 job)

Goal-oriented supervisor with progressive leadership skills, recruitment background, and proven management expertise. Dedicated to keeping team performance on-track with day-to-day feedback, motivates and coaches subordinates and colleagues to optimize performance and surpass target metrics.

Employee Engagement

SmartRecruiters

Recruiting Process Consulting

Staff Recruitment & Management

Leadership Skills

People Management

Sales

Social Media Content

Social Media Management

5.0/5
(2 jobs)

A customer service professional with solid experience providing diverse customer support in high volume call center environments. Strong problem-solving skills coupled with initiative and accuracy provide a first-rate experience for the customer and facilitate the development of strong customer relationships. A self-motivated and hardworking employee with an excellent track record of meeting and exceeding productivity targets. • Customer Service • Chat Support • Billing • Debt Collection • Transcribing • Social Media Management • TikTok, Facebook, Twitter, YouTube, Instagram, Gmail • Data Encoding • Skilled in using Google Suite, MS Office Suite • Experienced in using Zoom for meetings I do believe in hard work and I am interested in making long term professional relationships with my clients to ensure that every project becomes successful. I trust that my skills and experience make me a valuable asset to any team. Let's chat to discuss more details about your project.

Employee Engagement

Customer Care

Chatbot Script

Email Communication

Outbound Call

Debt Collection

Receptionist Skills

Customer Service Chatbot

Customer Service

Booking Services

Virtual Assistance

Content Writing

Office 365

Social Media Management

0.0/5
(0 jobs)

HR Manager for more than 12 years exposed to the different functional areas of human resource such as training & development, employee relations, recruitment & selection, organizational development, compensation & benefits and personnel administration.

Employee Engagement

Office Administration

Communication Skills

Event Management

Training & Development

5.0/5
(2 jobs)

COACHING, PEOPLE MANAGEMENT AND ENGAGEMENT. TEAM PLAYER, TECHNICAL SUPPORT, FAST LEARNER, ADAPTABLE TO CHANGE

Employee Engagement

Technical Support

People Management

Management Skills

Coaching

5.0/5
(1 job)

KEY SKILLS Performance Management People Management Employee Engagement Business Process Improvement Client Relations Coaching and Continuous Talent Development Strategic Hiring Project Management Risk Management and Business Continuity Reporting and Analysis Verbal and Written Communication Proficiency in Microsoft Applications PROFILE Service delivery professional with 11 years of BPO experience, specializing in people, processes, business continuity, and performance management. Skilled in developing and implementing strategic changes to drive efficiency and improve organizational performance. Focused on solving challenges and delivering measurable results.

Employee Engagement

Customer Engagement

Written Comprehension

Communication Skills

Customer Experience Management Software

People Management

Coaching

Sales

Report Writing

Data Analysis

Project Management

Technical Support

Phone Communication

Customer Service

0.0/5
(0 jobs)

I am Princes Shyla Lerin, a skilled and versatile virtual assistant committed to providing exceptional support tailored to meet your unique needs. You can trust that your tasks will be handled with professionalism attention to detail, and a genuine commitment to helping you succeed. •Multi skilled •Work fast •Creative in finding solutions. •Hardworking •Responsible •Eager to acquire new skills and knowledge to enhance performance •Graphic Design •Persuasive Writing •Copywriting •Video Editing •Facebook Instagram and Pinterest •Caption writing •Engagement •Scheduling •Drafting, Sending, Scheduling Emails •Photo Editing •Translation

Employee Engagement

Essay Writing

Songwriting

Copywriting

Writing Critique

Email

Job Scheduling Framework

Drafting

Persuasive Writing

Scheduling

Caption

Photo Editing

Translation

Video Editing

Tutoring

5.0/5
(4 jobs)

With over 15 years of comprehensive HR experience, I specialize in recruitment, timekeeping and payroll, benefits, employee engagement, and employee relations. I currently serve as a Sr. HR and Admin Officer at GDS Global Services Philippines, Inc., an IT/Computer company, since September 13, 2021. Previously, I was an HR Supervisor at OneStop Warehousing Solutions, Inc., specializing in Shipping & Logistics / Warehouse Management. Before that, I worked as an HR Officer at Leslie Corporation, a Food Manufacturing company. From August 27, 2013, to August 27, 2015, I was an HR Officer at Philux, Inc., a Furniture Manufacturing company. Earlier in my career, I held the position of HR Coordinator at Super8 Retail Systems, Inc., in the Retail industry, from September 10, 2009, to January 23, 2012. I also worked as a Recruitment Staff (acting Section Head-Recruitment) at M&H Food Corporation, in the Food Manufacturing industry. Additionally, I was a Recruitment and Training Assistant at Landco Pacific Corporation, a Real Estate / Property Development company, from January 30, 2007, to July 27, 2007, and at Espritreneur, Inc., in the same industry. My early experience includes being an HR-Sourcing Specialist at JReynolds Direct Sales, Inc., a Direct Selling Company. I am a Certified Practitioner in Human Resources (CPHR) from the United Kingdom, holding license no. 632597 issued on May 23, 2022. Additionally, I am a Certified Recruitment and Selection Practitioner (CRSP) certified by the International HR Institute, with certificate no. 208717 issued on July 18, 2022. I also hold a certification as a virtual assistant from VA Training Philippines, obtained on April 24, 2024. My extensive background and certifications equip me with the skills and knowledge to excel in various HR functions, ensuring effective and efficient human resource management. In UpWork, I have completed 4 projects: 1. KPIs for Several Job titles for Oil & Gas Company Contract date: Oct. 19, 2020 to Dec. 12, 2020 2. Proposal Design Contract date: Jan. 14, 2021 to Feb. 14, 2021 3. Employee Handbook Work Contract date: Jan. 24, 2021 to Feb. 14, 2021 4. English transcriptionist Contract date: Jan. 26, 2021 to present

Employee Engagement

Translation

Organizational Development

Data Entry

General Transcription

Computer Skills

LinkedIn Recruiting

Recruiting

Human Resource Management

Candidate Sourcing

Candidate Interviewing

Resume Screening

5.0/5
(10 jobs)

As a Global Recruiter with over 15 years of experience across diverse industries and markets, I have honed my expertise in full life cycle recruitment and broader HR functions. I am currently employed as a Recruiter at Side | Braga, where I lead full life cycle recruitment for roles in Localization, Localization QA, Functionality QA, Player Support, and leadership positions across Europe. Prior to this, I spent two years as Lead Recruiter for APAC at Funded Club, an executive search firm specializing in supporting start-ups and scale-ups. In this role, I supported newly hired recruiters and at the same time successfully delivered projects across the gaming, blockchain, life science, fashion tech, and IoT sectors. Before moving into tech, I spent nearly a decade working in healthcare recruitment. I was a Recruitment Supervisor at one of the largest private healthcare providers in Saudi Arabia, where I handled international hiring, worked closely with embassies to facilitate hiring of foreign workers, and managed partnerships with recruitment agencies. I also supported JCIA accreditation (SQE) efforts, handle multiple startup hiring for the companies under the umbrella of our parent company, and led processes like contract negotiations, job order approvals, visa coordination, and overseas hiring campaigns. Earlier in my career, I held an HR role in the Philippines, where I handled payroll, and compensation and benefits. Later, was rotated through other HR functions such as timekeeping, training and development, performance management, and employee engagement, and was eventually promoted to HR Lead. 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐧𝐭 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐒𝐲𝐬𝐭𝐞𝐦 (𝐀𝐓𝐒): Oracle Taleo, Voyager Infinity, Greenhouse, Manatal, Workable 𝐒𝐨𝐮𝐫𝐜𝐢𝐧𝐠: Sourcewhale, LinkedIn Recruiter, Xray Search, Boolean Search

Employee Engagement

Asana

Customer Relationship Management

LinkedIn Recruiting

Recruiting Process Consulting

Recruiting

Candidate Interview Consulting

Candidate Recommendation

Candidate Management

Candidate Evaluation

Candidate Sourcing

Artificial Intelligence

Greenhouse Software

Staff Recruitment & Management

Oracle Taleo

Applicant Tracking Systems

Boolean Search

Startup Consulting

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