Hire the best Employee Engagement Specialists in the Philippines

Check out Employee Engagement Specialists in the Philippines with the skills you need for your next job.
  • $30 hourly
    I worked in the BPO/Call Center Industry for 17 years as a Director for Operations. Being at the helm of Operations, my common responsibilities are the following but not limited to: -Launched small to large scale programs from 50 agent headcount to maximum 2500 agent associates -Managed multiple lines of business for Customer Service, Technical Support, Sales, Retention and Back Office. -Developed and supervised the Operations team by providing orientation, training, coaching and direction. -Implemented multiple strategic campaigns resulting in significant enhancements to both client and corporate metrics (profitability and SOW Contractual Obligations) -Championed the execution of the BPO initiatives in the Philippine branch that focused on headcount strength and refining end-user experience. -Collaborated closely with the enabling groups i.e. Quality, Training, Workforce Management, IT and Human Resources Department It will be an honor to be part of your team, learn more and contribute in any way that I can: - Project Management/ Client relationship management/ Strategic planning/ Creative thinking/ Market analysis insight/ Agile project management/ Use of asana software / KPI setting and management/ People management/ Process improvement strategies / Operations Management / Client Service and Project Coordination When I started in the freelancing environment 4 years ago, I held roles and responsibilities related to Project and Operations Management. Some of the high level tasks that I’ve completed for my clients are: -Planned and implemented training approach/styles to improve team skills and drive performance focused on customer centric approach in chat and email -Reviewed and optimized operational customer service processes, and rolled out changes to achieve excellence in service delivery. -Sourced, Interviewed and profiled targeted team members to drive organizational growth. -Developed comprehensive project plans, outlining scopes, timelines, and resources, facilitating smooth execution using our project management tool -Initiated development of easy-to-follow SOP and Playbook guides aiding team members to grasp compliance and comprehension -Collaborated with the Marketing, WebDev and Content Team to come up with strategies for our brand -Participated in change management and rolling out of company and team projects related to metrics, quality, cadence, due diligence, accountability and development In my previous projects, we have utilized the following tools: PROJECT MANAGEMENT, SOP & COLLABORATION Asana, Notion, ClickUp, Trello COMMUNICATION Slack, Google HangOut, Skype DESIGN Canva, Leonardo.AI DATA GATHERING SurveryMonkey, Typeform, Google Form
    Featured Skill Employee Engagement
    Business Operations
    Customer Retention
    Leadership Skills
    Program Management
    Market Research
    Data Analysis
    Research & Strategy
    Coaching Session
    People Management
    Project Management
    Decision Making
    Process Improvement
    Content Creation
    Recruiting
    Online Chat Support
  • $7 hourly
    Experienced in Full-Cycle HR Coordination and A-Z Recruitment, with a proven track record in various industries including Consumer Goods, Construction, Mining, Automotive, IT & Consultancy, and Real Estate. Proficient in a wide range of HR functions, such as recruitment, sourcing, hiring, talent acquisition, learning and development, performance management, maintaining internal employee databases, implementing company policies, and handling general administrative tasks related to human resources. Furthermore, certified as an ISO Internal Auditor for Environmental Management System 14001:2015, highlighting a dedication to maintaining environmental compliance and implementing best practices. In addition, I am equipped to provide the following services: 🤍 Email Management 🤍 Calendar Management 🤍 Administrative Support 🤍 Project Management 🤍 Research I leverage the following tools in my work: 🤍 Synthesia AI- Utilizing the power of AI technology for video creation, enabling impactful and engaging visual content for HR onboarding orientation trainings, sales trainings, etc. 🤍 Chatgpt- to provide conversational and intelligent responses, enhancing communication and problem-solving. 🤍Cody AI- for advanced automation and streamlining processes, increasing efficiency and productivity in both administrative and human resources procedures and processes. 🤍 Bing AI- to gather valuable insights, perform data analysis, and support decision-making processes in admin and HR. 🤍 BambooHR- HR management tasks, such as employee onboarding, benefits administration, and performance management 🤍TalentLMS- a learning management system to deliver online training courses, track learner progress, and assess performance. 🤍 Trello- Employing Trello for effective task and project management, enabling streamlined workflows and improved collaboration 🤍 Asana- to plan projects, delegate tasks, and track progress, ensuring efficient project execution. 🤍Notion- for note-taking, project documentation, and knowledge sharing. 🤍TimeDoctor- to track and manage time effectively, enhancing productivity and ensuring efficient allocation of resources. 🤍Slack- for seamless communication 🤍Organimi OrgChart- to create and manage organizational charts, visualizing team structures and hierarchies with employee details inside the chart. 🤍Rocketchat- for team communication and collaboration, facilitating instant messaging, file sharing, and group discussions. Please feel free to contact me at any time. Looking forward to a business relationship with you! Best Regards, Shieva A. Saavedra Cebu, Ph
    Featured Skill Employee Engagement
    Compensation & Benefits
    Administrative Support
    Email Communication
    Content Writing
    Personal Administration
    Employee Communications
    Executive Support
    Human Resource Management
    Candidate Interviewing
    Recruiting
    Staff Recruitment & Management
  • $15 hourly
    Your one stop shop for your Human Resources, Recruitment and Workforce Management Needs RECRUITMENT Talent Acquisition Diversity and Inclusion Employer Branding Technology Integration Candidate Experience WORKFORCE MANAGEMENT Contact Center Management Fundamentals Workforce Management Scheduling, Forecasting Concepts and Models and Workforce Capacity Planning Skill Development Performance Management Employee Well-being Flexible Work Arrangements planning HUMAN RESOURCES Compliance HR Technology Employee Relations Conflict Resolution Succession Planning EMPLOYEE ENGAGEMENT AND RETENTION Recognition and Rewards Career Growth Communication PROVE EXPERIENCE in: * Growing teams through effective recruitment * Setting up teams for success by Implementing Policies and Procedures * Setting up new accounts, business, companies from scratch and creating Key Performance Indicators. * Supervising teams, dealing with global clients and business partners offshore/onshore and indirectly supervising teams in operations * Vast experience in handling erring employees and labor cases globally.
    Featured Skill Employee Engagement
    Candidate Interviewing
    Compensation
    Customer Experience
    Human Resources Compliance
    Human Resource Management
    Benefits
    Recruiting
    Human Resource Information System
    Human Resources Consulting
    Human Resources Analytics
    Human Resources Strategy
    Human Resources Modeling
    Customer Support
  • $15 hourly
    #OpenToWork Global Human Resources Manager with a practical understanding of business needs. 8+ years of experience in small start-ups and larger international Hi-Tech companies, both local and with bases in multiple countries. Highly effective at incorporating innovative and creative leadership skills to achieve business objectives. Directs and implements projects that improve efficiency while meeting deadlines and budget requirements. Passionate about and well-experienced in Human Capital Strategy related to: * Full Cycle Recruitment (Volume) * Employee Engagement * Employee Relations * Screening Resume (Volume) * Video Interview (Volume) * Compensation Programs Development * Employee Benefits Vendor Management * Employee Handbook * Performance Management * HR Communications * Formulation of Company Policies and Process flow * HRIS Implementation & Maintenance * Personnel Records Management Knowledgeable in TOOLS such as: ⭐MS Office: Word, Excel, and PowerPoint ⭐Google Suite, Office 365 ⭐Job Hiring Platforms: ✔️ LinkedIn (Boolean Search) ✔️Indeed ✔️Zoho Recruit ✔️JobStreet ✔️Social Media (FB) ✔️Upwork ⭐ATS Platforms: ✔️Freshteam ✔️HR Work Stream ✔️Click Up ⭐ Project Management/Communication Tools: ✔️Slack ✔️Asana ✔️Notion ✔️Confluence ✔️Retool ✔️Calendly ✔️Zapier ✔️Google Voice 💯 TYPING SPEED of 80 wpm (resulting in speedy completion of tasks) The ultimate goal of my HR purpose should be to align with your corporate mission by contributing to the attainment of both management and employee goals, by balancing the needs of your people and the needs of your company. ...Here is where I come in! My job is to fairly manage the needs of your people to continue to have a great, efficient, and profitable company. I build relationships between leadership and employees, creatively developing programs to align with your company values and competencies and analyzing people programs to suit your people and business needs. I give a 24-hour response time. Please feel free to schedule a call with me. Thank you for viewing my profile 🤗
    Featured Skill Employee Engagement
    HR & Recruiting Software
    Client Interview
    Email Communication
    Termination
    Compensation
    Company Policy
    Candidate Interviewing
    IT Recruiting
    LinkedIn Recruiting
    Staff Recruitment & Management
    Mock Interview
    Resume Screening
    Candidate Evaluation
    Candidate Recommendation
  • $5 hourly
    • My name is Roderick and I am flexible in different roles and positions that allow me to showcase my skills, abilities, and experience in the industry. • Experienced in the outsourcing industry for about 11 years handling sales/telemarketing, customer service, business to business, and virtual assistant positions. • Handled different lines of business such as projects relating to education, eCommerce, telecommunication, and utility accounts from communicating with clients to consumers. • I was able to handle an education account where we look for leads who are interested in going back to school. We provide options that tailor-fit their needs and if they wanted an online or campus-based setup. I also handled eCommerce accounts that focus on offering products, logistics, and customer services namely, Amazon, ShopLC, and PetLab in the US, UK, and some parts of the EU. • In my 11 years in the industry, I always looked for challenging and friendly organization with responsibilities that will allow me to effectively utilize my knowledge and experience and to join a company that offers me a stable and positive atmosphere that will inspire me to learn new things and enhance my skills. • I also offer clients a unique combination of skills and content as a graphic designer. I create quality deliverables for print and web. I focus on posters designs, logo creation, newsletters, banners, ads, and infographics. I am always eager to learn more and improve my designing skills and share my ideas with an organization that will guide me in showcasing my abilities. I am primarily using photoshop CS6 in my work. for the last 2 years but have been freelancing for more than 5 years. • Flexibility and adaptability in work and in a different environment have been my forte. I have the right attitude to learn new things quickly and ask questions if in doubt to make sure the quality of work that I do. I always put myself in someone else's shoes and work as efficiently as possible. I am positive-minded and believe in continuous learning and improvement. I also believe in getting out of my comfort zone and achieving my goals and dreams. And if my dreams don't scare me, then they aren't big enough. I am a result-oriented person, a team player, and fully dedicated to getting things done. Looking forward to discussing more of my expertise with you and seeing how you can potentially work together. I am available to speak with you anytime.
    Featured Skill Employee Engagement
    Leadership Skills
    Analytics
    Life Coaching
    Financial Planning
    Communications
    Sourcing
    Microsoft Office
    Six Sigma
    Operations Analytics
    Arts & Crafts
  • $12 hourly
    As a seasoned professional in property management, I have amassed extensive experience in overseeing the management and operations of residential, commercial, and mixed-use properties. My dedication to delivering exceptional service, maximizing property value, and fostering positive tenant relationships has been instrumental in driving success and achieving client objectives. In my role, I've been deeply involved in all aspects of property management, with a particular focus on tenant relations, leasing and occupancy management, property maintenance and operations, and financial management. As the primary point of contact for tenants, I've handled inquiries, concerns, and maintenance requests promptly and professionally, fostering positive relationships through effective communication and personalized service. Regular tenant meetings and surveys have allowed me to proactively address issues and enhance tenant satisfaction and retention. Simultaneously, I've managed the leasing process from marketing vacancies to executing lease agreements, implementing strategies to maximize occupancy rates and conducting thorough tenant screenings to ensure the selection of qualified tenants. In overseeing property maintenance and operations, I've coordinated with maintenance staff and vendors to address maintenance requests and ensure compliance with safety standards. Financially, I've managed property finances, including budgeting and rent collection, while preparing and analyzing financial reports to assess property performance and make informed decisions to meet financial objectives. Through these multifaceted responsibilities, I've demonstrated a commitment to excellence in property management, driving success and maximizing property value.
    Featured Skill Employee Engagement
    Lease
    Customer Support Plugin
    Employee Relations
    Candidate Source List
    Property Management Software
    Property Management
    Timesheet
    AppFolio
    Collections Framework
    Interpersonal Skills
    Rental Agreement
    Customer Support
    Human Resources
    Data Entry
    Email Support
  • $8 hourly
    Thanks for being on my profile. I am very excited about the possibility of working with you! I have a Bachelors's Degree in English major in literature have extensive work experience for various business types with 6 years of combined experience as an Executive Assistant and Customer Service Specialist for both phone and email and I possess excellent complex problem-solving skills. I am willing to go the extra mile to maintain customers and provide exceptional customer satisfaction. Skills: - Email Support - Live chat - Phone handling - Social media managing - Order tracking - Managing customer's subscription - Managing reviews - Screening calls - Meeting and Event Arrangements - Basic Graphic Design Ability (Canva) - Preparing reports and financial data while maintaining the highest level of integrity - Familiar with Zendesk and other CRM systems and practices In addition to my upbeat personality, I offer to utilize my skills, strengths, and prior experience to provide guaranteed quality service and contribute to the success of your business. Clients' feedback are illustrating my working standard. If this caught your attention, feel free to send a proposal my way, and let’s work together!
    Featured Skill Employee Engagement
    Procurement
    Human Resource Management
    Healthcare
    Administrative Support
    Corporate Event Planning
    Customer Service
    Article Writing
    Data Entry
    Zendesk
    Email Support
    Online Chat Support
    Graphic Design
  • $30 hourly
    A seasoned Human Resources practitioner offering management and consultancy services for a wide range of HR functions. I am well rounded in all facets of Human Resources, backed with 20 years of experience from various industries to include manufacturing, service, and business process outsourcing. I am passionate about the following areas of HR: Recruitment; Onboarding; Compensation, Timekeeping, and Payroll; Benefits Administration, Performance Management and Employee Relations, Vendor Management; Records Management and HRIS. I am strong in policy and process development, and I have led the implementation of several HR Projects, which I have completed according to timelines and budget requirements. A firm believer that Performance Management is essential to all business organizations. Performance data should be the backbone of all Training and Development, Talent Management, and Succession Plans. A periodic performance review, regular performance feedback, and effective coaching are crucial to keeping employees on track with the company's goals and expectations. A good balance of Rewards and Recognition and Employee Engagement drives and keeps everyone focused on delivering business goals. I want to support start-ups and small businesses and be part of their journey to success. I studied Business Administration - major in Business Management at the Philippine Women's University in Manila and earned some Post Baccalaureate units in Organization Development at the Dela Salle University - College of St. Benilde - Manila. HR Competencies TALENT ACQUISITION Talent Strategy  Job Analysis  Job Posting/Ads  Campus Sourcing  LinkedIn Recruiter Boolean Search ATS HirePoint  Taleo  Bullhorn  Greenhouse  Lever  Screening  Testing  Phone Screen  Interviewing  Targeted Selection  Mass Hiring  Executive Search  Technical Recruiting  Background Check  World-Check Onboarding; HR GOVERNANCE Policy Administration  HR Policy, Guidelines, and Process creation, review/revision and/or alignment,  Employee Handbook  Employment Contracts  Compliance  Labor Inspection  Due Diligence Audit  Whistleblower Hotline  Collective Bargaining Agreement (CBA)  Union Relations  Industrial Relations  Litigation  Risk Management  Site HR Budget  Vendor Management  HR Metrics Monitoring and Reporting  HR Data Analysis  Corporate Social Responsibility (CSR)  Employer Branding  Corporate Culture Development . ISO:9001 QMS Internal Audit HR ADMINISTRATION  Timekeeping  Kronos  EIS  Clokify  Iroz  SproutHR  Compensation  Payroll  Benefits Administration  HRIS  Oracle  PeopleSoft  Employee Services Employee Assistance Program (EAP)  Records Management  Occupational Health and Safety (OHS)  Security Offboarding. PERFORMANCE MANAGEMENT - Business Partnership Performance Goal Setting  KPI and OKR  Reviews/Appraisals  Coaching  Counseling  Employee Discipline  Employee Relations  Employee Engagement  Performance Gamification  Rewards and Recognition Training Needs Analysis  Training Plan  Training  Talent Management  Leadership Development  Succession Planning TASK MANAGEMENT TOOLS: MS Planner  ClickUp  Hubstaff  Airtable  AUTOMATION TOOLS: GoHighLevel  Zapier
    Featured Skill Employee Engagement
    Employee Onboarding
    Performance Management
    Management Skills
    Human Resource Information System
    Human Resources Consulting
    Training
    Recruiting
    Procedure Development
    Compensation & Benefits
  • $15 hourly
    With over 10 years of contact center excellence, spanning customer service, technical support, Business development, and back-office or administrative operations, I offer a wealth of expertise. A pioneer in Philippine Insurance Telemarketing, and seasoned in US real estate appointment setting and executive assistance services. I offer vast array of expertise and hands-on experience to every project.
    Featured Skill Employee Engagement
    Sales Development
    Continuous Improvement
    CRM Software
    Customer Relationship Management
    Process Improvement
    Technical Support
    Human Resource Management
    Management Skills
    Call Center Management
    Email Support
    Sales
    Customer Service
  • $10 hourly
    Human Resources professional with more than twelve (12) years of proven track record and experience working in fast-paced industries such as Manufacturing, Construction, Oil & Gas, Services, Consultancy & other shared services companies. Skilled and equipped in End-to-end Recruitment, Labor, Employee, Performance Management, Learning & Development, Competency, Data Management, Business Development, Key Accounts Management & Risk & Control/Audit activities. Holds a degree in business administration (B.B.A.) focused on human resources management/personnel administration from Polytechnic University of the Philippines.
    Featured Skill Employee Engagement
    Business Development
    Employee Communications
    Performance Management
    ISO 14001
    Training & Development
    Internal Auditing
    Competencies Assessment
    Learning Management System
    Human Resources Analytics
    ISO 9001
    Staff Recruitment & Management
    Candidate Interviewing
  • $12 hourly
    Do you need a virtual assistant so you can focus on the more important aspects of your business? It would be my pleasure to assist you in doing the following tasks: - Social Media Setup/Optimization - Social Media Marketing - Social Media Strategy - Engagement -Social Media Marketing Plan/Strategy - Content Strategy - Engagement/ Boosting - Content Creation using Canva and Adobe PS - Administrative tasks - Calendar management, letter writing & proofreading, document and email management, website management, and other office applications - Data and CRM management - Real Estate management tasks - Property listing on websites and marketplaces - Non-voice Customer Service (SMS, Email) - Graphic Design (Photoshop and Canva) - Many more... I'd be delighted to help you in any way I can. I can be productive. I am also resourceful and proactive enough to complete any assignment successfully. Time does not wait for anyone, and I respect it as much as you do. As a result, I make it a point to complete and submit jobs ahead of schedule without compromising the quality of my work. It will be a privilege for me to serve you. I'm looking forward to speaking with you soon.
    Featured Skill Employee Engagement
    Real Estate Transaction Standard
    Real Estate Listing
    Email Marketing
    Microsoft Excel
    Social Media Engagement
    Instagram Story
    Real Estate
    Social Media Marketing
    Facebook
    Social Media Management
    Social Media Advertising
    Social Media Marketing Strategy
  • $8 hourly
    Hi, I’m Hannah—an accomplished professional with diverse experience in Operations Support, Customer Service, Talent Management, and Employee Engagement. My career journey includes a proven track record as a General Virtual Assistant, where I honed my project management and administrative skills to deliver seamless support across various functions. 🎯 Core Strengths: - Extensive experience in recruitment, engagement, and talent development. - Proven expertise in project management and administrative efficiency as a virtual assistant. - Leadership in advancing people-first initiatives and workplace inclusivity. - Passionate about community advocacy and fostering connections that inspire progress. Let’s connect and collaborate to create workplaces where people and businesses thrive together! 🌟
    Featured Skill Employee Engagement
    ChatGPT
    Google Workspace
    Notion
    Canva
    Executive Support
    Content Writing
    Project Management Support
    Staff Recruitment & Management
    Social Media Marketing
    Project Management
    Customer Service
    Administrative Support
    Clerical Skills
    Social Media Management
  • $6 hourly
    Service-focused Virtual Assistant and Customer Service Representative bringing unparalleled skills in customer relations, quality evaluation, and virtual assistance. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Excellent reputation for resolving problems. Works independently, with minimal supervision and pitches in to complete tasks. Demonstrated consistently strong work ethic and adherence to company policy and procedures.
    Featured Skill Employee Engagement
    Presentations
    File Management
    File Maintenance
    Content Development
    Customer Support
    Video Editing
    Training
    Calendar
    Project Planning
    Report Writing
    Quality Assurance
    Coaching
    Social Media Strategy
    Account Management
  • $30 hourly
    Hi, I’m Marie, a versatile administrative assistant professional with expertise in venture analysis, financial claims management, and customer service leadership. I thrive in fast-paced, results-driven environments, bringing a unique blend of strategic decision-making, process optimization, and team leadership. As a Venture Analyst, I specialize in market research, competitive analysis, and due diligence to identify high-potential investments. My skills in market sizing, risk assessment, and growth strategies have helped businesses scale successfully. In my leadership roles, I’ve managed teams of up to 25, improved operational efficiency, and enhanced customer satisfaction. I’m also experienced in financial claims management, where I’ve streamlined workflows, minimized risks, and ensured compliance with industry regulations. What sets me apart? I’m highly self-motivated, adaptable, and a quick learner. Whether it’s optimizing business strategies, leading high-performing teams, or solving complex challenges, I bring innovation, efficiency, and a passion for results. I’m proficient in financial modeling, CRM platforms, workflow automation, and analytics tools, ensuring that I deliver data-driven insights and scalable solutions for my clients. If you're looking for a dedicated professional who can bring strategic value to your business, let's connect!
    Featured Skill Employee Engagement
    Project Management
    Executive Support
    Administrative Support
    People Management
    Career Coaching
    Coaching
    Strategic Plan
    Customer Service
    Strategic Planning
    Management Skills
    Quality of Service
    Process Improvement
    Sales
    Continuous Improvement
  • $12 hourly
    ✨Helping Christian Leaders focus on what matters ✨ I'm Claire. I strive to offer quality service to my clients - You may contact me Mondays to Fridays during normal business hours. Let's discuss what you need, I will do my best to deliver. I am a determined professional with unquenchable thirst for learning, gaining new skills, and empowering others to do the same. I may not be as experienced as others in this platform but sure enough I am as passionate as them. So, let's talk! My Mission: To serve as a digital steward, helping Christian organizations focus on their mission by managing the mundane, organizing the complex, and keeping everything running smoothly—so they can glorify God without the paperwork piling up. My Vision: A world where every Christian ministry, church, and non-profit thrives through faithful service and seamless virtual support—because technology can be a blessing when handled with grace. and yes, I believe that these values are important... Faithfulness – Staying committed to clients and tasks with a servant's heart. Luke 16:10: "Whoever is faithful with little will also be faithful with much." Excellence – Striving to offer the best, reflecting God’s excellence in all things. 1 Corinthians 10:31: "Whatever you do, do it all for the glory of God." Integrity – Acting with honesty and transparency in all dealings. Proverbs 10:9: "Whoever walks in integrity walks securely." Compassion – Understanding and supporting clients with empathy and care. Galatians 6:2: "Carry each other's burdens, and in this way you will fulfill the law of Christ." Stewardship – Managing resources and time wisely, knowing that every task is entrusted by God. 1 Peter 4:10: "Each of you should use whatever gift you have received to serve others."
    Featured Skill Employee Engagement
    Data Management
    Email Management
    Event Planning
    Religious, Charitable & Nonprofit
    Employee Onboarding
    Filing
    Human Resource Management
    Canva
    Administrative Support
    Social Media Content
  • $5 hourly
    As a highly motivated individual, I possess a range of skills that make me an asset to any team or organization. My ability to multitask allows me to handle multiple projects simultaneously, ensuring that all tasks are completed efficiently and on time. Additionally, my strong communication skills enable me to effectively collaborate with colleagues and clients alike, fostering positive relationships and driving successful outcomes. Furthermore, I am a fast learner who is always eager to acquire new knowledge and skills. This adaptability allows me to quickly acclimate to new environments and excel in any role or industry. Whether working in a fast-paced corporate setting or a more laid-back creative environment, I am confident in my ability to thrive. In conclusion, my diverse skill set makes me an ideal candidate for any position requiring multitasking abilities, strong communication skills, adaptability, and a willingness to learn. With these qualities at the forefront of my work ethic, I am confident that I can contribute positively towards the success of any team or organization.
    Featured Skill Employee Engagement
    Benefits
    Computer
    Human Resources Consulting
    Customer Service
    Server
    Human Resource Management
  • $10 hourly
    PROFESSIONAL PROFILE Progressive Management Experience handling sales/customer care and financial environment Established good client interaction Ability to coach and develop action plans, which maximize performance, and provide effective feedback Ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal Work well under pressure and follow through on items to completion while maintaining professional demeanor Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates Ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment Demonstrated ability to mentor, coach and provide direction to a team of employees Maintains excellent problem resolution abilities and high level of versatility and confidence
    Featured Skill Employee Engagement
    Customer Service
    Business Presentation
    Microsoft Word
    Invoicing
    Failure Mode & Effects Analysis
    BPO Call Center
    Microsoft Excel
    Call Center Management
  • $5 hourly
    🏆 Executive Virtual Assistant | Client Relations | Sales & Lead Generation Are you looking for a highly skilled Virtual Assistant who can streamline your operations, manage client relationships, and drive business growth? With expertise in executive support, CRM management, sales acquisition, and LinkedIn outreach, I help businesses optimize workflows, enhance client engagement, and secure high-value partnerships. 🔹 Executive Virtual Assistance & CRM Management – Skilled in handling lead tracking, data management, scheduling, and high-level administrative support to keep your business running smoothly 🔹 Sales & Lead Generation – Proven success in consultative sales, subscription acquisition, and LinkedIn outreach, securing long-term business partnerships 🔹 Client Relations & Business Development – Strong ability to build and maintain relationships, ensuring client satisfaction and retention 🔹 Social Media & Brand Growth – Expertise in LinkedIn engagement and audience growth, enhancing brand visibility and credibility 🔹 Tech-Savvy & Detail-Oriented – Proficient in HubSpot, Salesforce, CRM, Trello, Slack, Power BI, Kixie, Avaya, ChatGPT, Google Workspace, and more I am results-driven, highly organized and proactive, ensuring that my clients receive top-tier support. If you're looking for a dedicated and versatile Virtual Assistant to help scale your business........ 📩 Let’s Work Together! Send me a message to discuss your needs.
    Featured Skill Employee Engagement
    Email Management
    Phone Communication
    Virtual Assistance
    Technical Support
    Customer Service
    Administrative Support
    Executive Support
  • $10 hourly
    OVERVIEW A Leader with 15 years of experience in the Business Process Outsourcing (BPO) industry from the rank of a Frontline Agent to an Account Manager role in the Service Delivery. Also worked as a Legal Assistant and Team Leader in government funded projects. These experiences helped me to be a successful employee with leadership capability able to deliver results and drive performance. QUICK REFERENCE Total Work Experience : 16 Years Management Experience : 13 Years Largest Program Size Handled : 100 agents Types of Channels Supported Manager: Worktypes Handled : Voice, Chat, Back Office Work Telesales, Customer Service, Service to Sales, Survey Generation Max # of Direct Reports Handled : 7 Team Managers for Service Delivery
    Featured Skill Employee Engagement
    Telesales
    Customer Satisfaction
    Management Skills
    Sales
    Business Process Outsourcing
    Customer Service
    Customer Experience Research
    Customer Experience
    Microsoft Office
  • $8 hourly
    Goal-oriented supervisor with progressive leadership skills, recruitment background, and proven management expertise. Dedicated to keeping team performance on-track with day-to-day feedback, motivates and coaches subordinates and colleagues to optimize performance and surpass target metrics.
    Featured Skill Employee Engagement
    SmartRecruiters
    Recruiting Process Consulting
    Staff Recruitment & Management
    Leadership Skills
    People Management
    Sales
    Social Media Content
    Social Media Management
  • $5 hourly
    A customer service professional with solid experience providing diverse customer support in high volume call center environments. Strong problem-solving skills coupled with initiative and accuracy provide a first-rate experience for the customer and facilitate the development of strong customer relationships. A self-motivated and hardworking employee with an excellent track record of meeting and exceeding productivity targets. • Customer Service • Chat Support • Billing • Debt Collection • Transcribing • Social Media Management • TikTok, Facebook, Twitter, YouTube, Instagram, Gmail • Data Encoding • Skilled in using Google Suite, MS Office Suite • Experienced in using Zoom for meetings I do believe in hard work and I am interested in making long term professional relationships with my clients to ensure that every project becomes successful. I trust that my skills and experience make me a valuable asset to any team. Let's chat to discuss more details about your project.
    Featured Skill Employee Engagement
    Customer Care
    Chatbot Script
    Email Communication
    Outbound Call
    Debt Collection
    Receptionist Skills
    Customer Service Chatbot
    Customer Service
    Booking Services
    Virtual Assistance
    Content Writing
    Office 365
    Social Media Management
  • $65 hourly
    HR Manager for more than 12 years exposed to the different functional areas of human resource such as training & development, employee relations, recruitment & selection, organizational development, compensation & benefits and personnel administration.
    Featured Skill Employee Engagement
    Office Administration
    Communication Skills
    Event Management
    Training & Development
  • $15 hourly
    COACHING, PEOPLE MANAGEMENT AND ENGAGEMENT. TEAM PLAYER, TECHNICAL SUPPORT, FAST LEARNER, ADAPTABLE TO CHANGE
    Featured Skill Employee Engagement
    Technical Support
    People Management
    Management Skills
    Coaching
  • $6 hourly
    KEY SKILLS Performance Management People Management Employee Engagement Business Process Improvement Client Relations Coaching and Continuous Talent Development Strategic Hiring Project Management Risk Management and Business Continuity Reporting and Analysis Verbal and Written Communication Proficiency in Microsoft Applications PROFILE Service delivery professional with 11 years of BPO experience, specializing in people, processes, business continuity, and performance management. Skilled in developing and implementing strategic changes to drive efficiency and improve organizational performance. Focused on solving challenges and delivering measurable results.
    Featured Skill Employee Engagement
    Customer Engagement
    Written Comprehension
    Communication Skills
    Customer Experience Management Software
    People Management
    Coaching
    Sales
    Report Writing
    Data Analysis
    Project Management
    Technical Support
    Phone Communication
    Customer Service
  • $80 hourly
    I am Princes Shyla Lerin, a skilled and versatile virtual assistant committed to providing exceptional support tailored to meet your unique needs. You can trust that your tasks will be handled with professionalism attention to detail, and a genuine commitment to helping you succeed. •Multi skilled •Work fast •Creative in finding solutions. •Hardworking •Responsible •Eager to acquire new skills and knowledge to enhance performance •Graphic Design •Persuasive Writing •Copywriting •Video Editing •Facebook Instagram and Pinterest •Caption writing •Engagement •Scheduling •Drafting, Sending, Scheduling Emails •Photo Editing •Translation
    Featured Skill Employee Engagement
    Essay Writing
    Songwriting
    Copywriting
    Writing Critique
    Email
    Job Scheduling Framework
    Drafting
    Persuasive Writing
    Scheduling
    Caption
    Photo Editing
    Translation
    Video Editing
    Tutoring
  • $18 hourly
    With over 15 years of comprehensive HR experience, I specialize in recruitment, timekeeping and payroll, benefits, employee engagement, and employee relations. I currently serve as a Sr. HR and Admin Officer at GDS Global Services Philippines, Inc., an IT/Computer company, since September 13, 2021. Previously, I was an HR Supervisor at OneStop Warehousing Solutions, Inc., specializing in Shipping & Logistics / Warehouse Management. Before that, I worked as an HR Officer at Leslie Corporation, a Food Manufacturing company. From August 27, 2013, to August 27, 2015, I was an HR Officer at Philux, Inc., a Furniture Manufacturing company. Earlier in my career, I held the position of HR Coordinator at Super8 Retail Systems, Inc., in the Retail industry, from September 10, 2009, to January 23, 2012. I also worked as a Recruitment Staff (acting Section Head-Recruitment) at M&H Food Corporation, in the Food Manufacturing industry. Additionally, I was a Recruitment and Training Assistant at Landco Pacific Corporation, a Real Estate / Property Development company, from January 30, 2007, to July 27, 2007, and at Espritreneur, Inc., in the same industry. My early experience includes being an HR-Sourcing Specialist at JReynolds Direct Sales, Inc., a Direct Selling Company. I am a Certified Practitioner in Human Resources (CPHR) from the United Kingdom, holding license no. 632597 issued on May 23, 2022. Additionally, I am a Certified Recruitment and Selection Practitioner (CRSP) certified by the International HR Institute, with certificate no. 208717 issued on July 18, 2022. I also hold a certification as a virtual assistant from VA Training Philippines, obtained on April 24, 2024. My extensive background and certifications equip me with the skills and knowledge to excel in various HR functions, ensuring effective and efficient human resource management. In UpWork, I have completed 4 projects: 1. KPIs for Several Job titles for Oil & Gas Company Contract date: Oct. 19, 2020 to Dec. 12, 2020 2. Proposal Design Contract date: Jan. 14, 2021 to Feb. 14, 2021 3. Employee Handbook Work Contract date: Jan. 24, 2021 to Feb. 14, 2021 4. English transcriptionist Contract date: Jan. 26, 2021 to present
    Featured Skill Employee Engagement
    Translation
    Organizational Development
    Data Entry
    General Transcription
    Computer Skills
    LinkedIn Recruiting
    Recruiting
    Human Resource Management
    Candidate Sourcing
    Candidate Interviewing
    Resume Screening
  • $20 hourly
    As a Global Recruiter with over 15 years of experience across diverse industries and markets, I have honed my expertise in full life cycle recruitment and broader HR functions. I am currently employed as a Recruiter at Side | Braga, where I lead full life cycle recruitment for roles in Localization, Localization QA, Functionality QA, Player Support, and leadership positions across Europe. Prior to this, I spent two years as Lead Recruiter for APAC at Funded Club, an executive search firm specializing in supporting start-ups and scale-ups. In this role, I supported newly hired recruiters and at the same time successfully delivered projects across the gaming, blockchain, life science, fashion tech, and IoT sectors. Before moving into tech, I spent nearly a decade working in healthcare recruitment. I was a Recruitment Supervisor at one of the largest private healthcare providers in Saudi Arabia, where I handled international hiring, worked closely with embassies to facilitate hiring of foreign workers, and managed partnerships with recruitment agencies. I also supported JCIA accreditation (SQE) efforts, handle multiple startup hiring for the companies under the umbrella of our parent company, and led processes like contract negotiations, job order approvals, visa coordination, and overseas hiring campaigns. Earlier in my career, I held an HR role in the Philippines, where I handled payroll, and compensation and benefits. Later, was rotated through other HR functions such as timekeeping, training and development, performance management, and employee engagement, and was eventually promoted to HR Lead. 𝐀𝐩𝐩𝐥𝐢𝐜𝐚𝐧𝐭 𝐓𝐫𝐚𝐜𝐤𝐢𝐧𝐠 𝐒𝐲𝐬𝐭𝐞𝐦 (𝐀𝐓𝐒): Oracle Taleo, Voyager Infinity, Greenhouse, Manatal, Workable 𝐒𝐨𝐮𝐫𝐜𝐢𝐧𝐠: Sourcewhale, LinkedIn Recruiter, Xray Search, Boolean Search
    Featured Skill Employee Engagement
    Asana
    Customer Relationship Management
    LinkedIn Recruiting
    Recruiting Process Consulting
    Recruiting
    Candidate Interview Consulting
    Candidate Recommendation
    Candidate Management
    Candidate Evaluation
    Candidate Sourcing
    Artificial Intelligence
    Greenhouse Software
    Staff Recruitment & Management
    Oracle Taleo
    Applicant Tracking Systems
    Boolean Search
    Startup Consulting
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