Hire the Best Microsoft Teams Freelancers
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Microsoft 365 a mess? I fix SharePoint and Teams sprawl, stuck migrations, manual approvals, Power Automate workflows, and Copilot/AI readiness so your business runs from one clean system. I am one of North America's most experienced Microsoft 365 and SharePoint architects. For over 20 years, I have turned complex, fragmented environments into connected, governed digital workplaces people can actually run. Clients use me as both an M365 architect and SharePoint guru because I see business process, information architecture, security, migration, automation, and AI as one problem. Show me how your business works and I will find the cleanest, most maintainable path through it. **Microsoft 365, SharePoint, Teams & modern workplace** • SharePoint Online architecture, intranet design, hub sites, document management, libraries, lists, metadata, content types, taxonomy, search, navigation, sharing, permissions, branding, JSON formatting, modern UX, accessibility, dashboards, provisioning, lifecycle management, and site modernization • Microsoft Teams collaboration, workspace design, channels, external sharing, guest access, Teams governance, adoption, lifecycle automation, Teams Voice, Teams Phone, and Direct Routing • Office 365 / M365 across OneDrive, Exchange Online, Outlook, Microsoft Forms, Viva, Planner, Power BI, and Entra ID **Automation, Power Platform & business process** • Business automation, business process automation, and workflow automation for intake, approvals, onboarding, document generation, email automation, task routing, reporting, exception handling, audit trails, and human review • Power Automate, Power Automate Administration, Power Apps, Power Platform, Dataverse, APIs, webhooks, custom connectors, Microsoft Graph API, PowerShell, and PnP PowerShell • Workflow recovery, flow troubleshooting, legacy workflow modernization, InfoPath replacement, Nintex replacement, forms automation, data integration, system integration, and maintainable low-code solutions **Copilot, ChatGPT, AI agents & AI automation** I move organizations from AI experiments to production workflows: Microsoft 365 Copilot, Copilot readiness assessments, Copilot Studio, ChatGPT, custom GPTs, AI Agent Development, agentic AI, knowledge base automation, prompt engineering, data readiness, AI governance, guardrails, logging, human-in-the-loop approvals, MCP, API integration, and agents that work across documents, email, tasks, databases, and business systems. AI works when source material, permissions, ownership, and exception paths are clear. I put structure and security around agents so they can summarize, classify, draft, compare, route, update, and notify without becoming another ungoverned system. **Migration, modernization, recovery & coexistence** • Tenant-to-tenant migration, tenant separation, M&A integration, cross-tenant synchronization, B2B collaboration, SharePoint migration, Teams migration, OneDrive migration, Exchange and mailbox migration, file share migration, Google Workspace to Microsoft 365, legacy platform replacement, and post-migration cleanup • Discovery, inventory, mapping, migration waves, pilot, pre-stage, delta sync, cutover, rollback, validation, permissions, metadata, version history, ownership transition, adoption, training, hypercare, and knowledge transfer **Governance, security & compliance** Governance-first design across Microsoft Purview, DLP, retention, sensitivity labels, eDiscovery, legal hold, Conditional Access, MFA, least privilege, external sharing, access reviews, audit logging, Secure Score, data classification, records management, lifecycle policies, risk registers, and remediation. **Proof from real environments** • Led a 52TB SharePoint Online modernization across 30 departments, including information architecture, metadata, migration, governance, automation, training, and adoption • Delivered tenant separations and Microsoft 365 migrations involving 3,000+ users/mailboxes and multi-terabyte content, plus migration recovery when previous moves left environments unusable • Designed SharePoint lifecycle and governance remediation for a 5,000+ site estate, plus legal intake, onboarding, document, reporting, email/security, and cross-platform automation for regulated organizations • Worked across Fortune 500, government, financial services, healthcare, legal, education, energy, retail, manufacturing, nonprofits, enterprise, and mid-market organizations I start with discovery and current-state mapping, then create future-state architecture, a roadmap, risk register, implementation plan, and clear scope. I deliver the documentation, runbooks, testing, UAT, training, and handoff your team needs to support it. If your workplace is messy, manual, half-migrated, hard to govern, or not ready for AI, bring me the whole problem. I will simplify it, automate what should be automated, reduce risk, improve collaboration, save time, and reduce errors.

Hi! I'm Puja Rath, an IT Support Specialist with 6+ years of experience providing technical support, system administration, and cloud-based IT solutions. I help businesses keep their IT environments secure, efficient, and running smoothly by delivering fast, reliable, and customer-focused support. Throughout my career, I've worked with global clients, resolving technical issues, managing Microsoft 365 environments, handling user access and identity management, and supporting cloud applications. I have extensive experience with incident management, ticketing systems, troubleshooting Windows environments, and providing remote technical support. My expertise includes: Microsoft 365 Administration (Exchange Online, Teams, SharePoint, OneDrive) Azure Active Directory (Microsoft Entra ID) User onboarding and offboarding License and mailbox management Password resets and access management ServiceNow and ITSM ticket management Windows desktop and application troubleshooting Remote technical support Azure Fundamentals Technical documentation and knowledge base creation I hold Microsoft certifications including: Microsoft Certified: Azure Fundamentals (AZ-900) Microsoft 365 Certified: Fundamentals (MS-900) Microsoft Certified: Security, Compliance, and Identity Fundamentals (SC-900) I recently completed a postgraduate program in Cloud Computing Technologies in Canada, further strengthening my expertise in cloud infrastructure and modern IT administration. I pride myself on being dependable, detail-oriented, and committed to delivering high-quality support with excellent communication. Whether you need ongoing IT administration, Microsoft 365 support, help desk services, or cloud support, I'm ready to help your business succeed. Let's connect and discuss how I can support your IT needs!

My objective is to obtain a position where I can maximize my customer relations and problem analysis in a challenging environment to achieve the corporate goals. I have worked as a Tier II Technical Support Specialist for Office 365 and I am confident that I have gathered more knowledge on the following, but not limited to: - Chat Support - Email Handling - Reports Creation - Office 365 - Office 365 Installation - Windows - MS Office knowledge especially in MS Excel & MS Word - Extensive Web Research - Data Entry.

Small business owner without an IT department? I can be your remote IT support partner. I help small businesses keep their computers, Microsoft 365, email, users, and everyday technology running reliably—without the cost of hiring a full-time IT employee. I currently work in an MSP environment supporting business users and troubleshooting real-world IT issues across hardware, software, Microsoft 365, remote support, printers, networking, and business applications. How I can help your business: * Microsoft 365, Outlook, Teams, OneDrive & Office support * Windows PC and laptop troubleshooting * User account setup, access & onboarding/offboarding * Software installation, configuration & troubleshooting * Printer and peripheral troubleshooting * Remote desktop and technical support * Basic network and connectivity troubleshooting * Endpoint and device management * IT documentation and ticket management * General help desk / Tier 1–2 IT support * Ongoing IT support for small businesses ### Why work with me? I understand that for a small business, an IT problem can quickly become a business problem. My goal is to resolve issues quickly, explain the solution clearly, and help keep your team productive. Whether you need help with a one-time technical issue or someone you can call when something goes wrong, I can provide dependable remote IT support. Ideal for: law firms, accounting firms, consultants, small offices, startups, and other businesses with 1–20 employees. Send me a message and tell me what's currently giving you trouble. I'll help you figure out the next step.