Hire the Best Microsoft Office Specialists
in Canada

I am a highly motivated Information Technology specialist with experience in the Business Process Outsourcing sector, excellent interpersonal skills, and over four years of working experience in cloud computing and Information Technology support services. I have an excellent track record of providing outstanding service and support to colleagues and clients in various business sectors.

Hi, I'm Prerna — a detail-oriented Data Entry and Back-Office Support Specialist with hands-on experience in Excel, Word, document review, and inventory/records management. I specialize in accurate data entry, spreadsheet organization, document formatting, and error-free record keeping — especially for high-volume or repetitive work where consistency and accuracy matter most. I'm trusted for: Entering and organizing data quickly and accurately in Excel and Word Reviewing documents and records for completeness and correctness Identifying errors, missing information, or inconsistencies Supporting back-office, administrative, and inventory workflows Handling confidential data with discretion and professionalism I'm highly organized, calm under pressure, and comfortable working independently on ongoing or one-off projects, often with quick turnaround. If you need someone reliable to handle your data entry, spreadsheets, or documents accurately and on time, I'd be happy to help.

Small businesses don't have time for IT problems — and they shouldn't have to. I help small business owners offload the complexity of their IT infrastructure so they can focus on running their business, not troubleshooting it. With over 10 years of hands-on experience, I provide end-to-end IT support across cloud, networking, and systems administration — from a single urgent fix to ongoing managed support. Cloud Migration & M365 Administration I handle complete Google Workspace to Microsoft 365 migrations (and vice versa) — mailboxes, calendars, contacts, and shared drives — with zero data loss and minimal disruption to your team. Post-migration, I can stay on to manage your M365 tenant, user accounts, licensing, and security policies so everything keeps running smoothly. Network Setup & Security I design and deploy reliable business networks using UniFi, configure secure remote access via WireGuard/Headscale VPN, and set up enterprise Wi-Fi — built to handle real workloads without dropping out. Whether you're moving offices or setting up from scratch, I get it done right the first time. Cloud Infrastructure (Azure / AWS) From provisioning virtual machines and managing cloud storage to configuring networking and databases, I keep your cloud environment lean, secure, and cost-efficient. I've deployed and maintained infrastructure for businesses across manufacturing, real estate, and professional services. IT Support & Helpdesk I provide dependable remote and onsite support across Windows, macOS, and Linux — using RMM tools and ticketing systems like Freshdesk to resolve issues fast and keep your team productive. Think of me as your on-call IT department without the overhead of a full-time hire. Credentials & Background Google IT Support Professional Certificate | Diploma in Information Technology Fluent in English, Hindi, Gujarati, and Swahili — great for diverse or globally distributed teams. Based in Calgary, MST — available for both one-time projects and long-term contracts. If your business needs reliable IT that just works, let's connect.

** Currently only taking new projects upon request. Don't hesitate to reach out if you think we could be a good fit.** 12+ Years of Designing Growth Strategies to Get You Results Experienced marketing and business professional skilled in developing and implementing effective marketing plans, capitalizing on growth potential, enhancing brand recognition, and elevating customer satisfaction. Committed to assisting socially responsible enterprises in aligning their products with consumer perspectives. Proficient in crafting and executing intelligent, streamlined, and outcome-oriented growth strategies. Key Skills: - Marketing Strategy - Growth Strategy - Digital Marketing - Social Media Marketing - Storytelling - Brand Awareness - Email Campaigns - Building Partnerships - Project Management - Content Marketing Specialties: - Email Campaign Management and Monetizing Your Email List - Sales Funnels and Lead Generation - Analyzing your goals and setting action steps - Content management and Community Building - Project management (Trello, Airtable) - Scheduling and calendar management - Documentation (Google Docs, MS Word) - Website updates and formatting (Wordpress, Webflow) - Team communication (xSlack) - Social Media - creating engaging content and managing platforms (LinkedIn, Facebook, Instagram, Youtube - Customer Service / Liaison (Hubspot, ZenDesk) Why you'll want to work with me: - Incredibly reliable communication. I'm clear, effective and consistent. - I've worn many hats, from business owner/operator, administrative manager to virtual assistant, and have a wide range of skills. I know the value of strong organization, reliability and clear communication needed for a platform to succeed. - I’m resourceful, self-motivated and solution-oriented. - I have high attention to detail and ensure I complete every project or task thoroughly. - l always work with clients and on projects that I am inspired to support. For you, this means getting a passionate team member that will deliver high-quality work instead of just average. Currently only taking new projects upon request. Don't hesitate to reach out if you think we could be a good fit.