Hire the Best Virtual Assistants
in Vietnam

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
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Thi Bich Huyen T.

Bien Hoa, Vietnam

$8/hr
5.0
7 jobs

Hi, I’m Hera, I am Vietnamese and currently based in Taiwan, pursuing a Bachelor’s degree in International Business Administration. Before this, I spent over seven years working in Vietnam and Singapore, I’ve worn many hats from managing an online brand store to handling administrative and assistant and medical coordinator roles. These experiences taught me how to streamline daily operations like scheduling, proofreading, website translation, calendar management, travel planning, and customer service coordination. Working in multicultural environments also sharpened my adaptability, multitasking, and communication skills. Plus, with fluency in English and conversational Chinese, I can confidently bridge communication across borders. If you’re seeking someone organized, proactive, and genuinely excited to contribute, I’d be happy to join forces and make things happen together! Core Skills & Competencies - Data & Email Management - Calendar & Schedule Management - Research & Web Research - Customer Coordination - English ↔ Vietnamese Translation - Virtual Assistance - Social Media Management & Marketing - Proficiency in Google Docs & Microsoft Office Suite - Proofreading - Video Transcription - Product Sourcing from China Platforms (Alibaba, 1688, Taobao, etc.)

  • Virtual Assistance
  • Customer Care
  • Problem Solving
  • Management Skills
Uyen T.

Da Nang, Vietnam

$8/hr
5.0
20 jobs

Hi there 👋 I'm Thy, a Top Rated freelancer specializing in research, lead generation, Excel, and Canva support. I help businesses save time by delivering accurate research, well-organized data, and reliable support. Whether you need company research, lead generation, data management, or Canva-based documents, I focus on delivering accurate results, organized workflows, and clear communication. My experience includes: - Company, supplier, and contact research - Lead generation and data verification - Excel & Google Sheets management - Canva brochures, presentations, and templates - Database building and outreach support Before freelancing, I worked in production planning and operations, managing large datasets, inventory, and reports where accuracy and organization were essential. That experience helps me quickly understand workflows, follow instructions carefully, and deliver dependable results. Why Work With Me? ✔ Top Rated with 100% Job Success ✔ Detail-oriented and highly organized ✔ Fast, reliable, and easy to communicate with ✔ Committed to delivering accurate work, on time, every time If you're looking for someone who can learn quickly, work independently, and consistently deliver high-quality results, I'd be happy to support your project.

  • Data Entry
  • Microsoft Excel
  • Virtual Assistance
  • Online Research
  • Google Sheets
  • Research Summary
  • Statistical Analysis
  • Data Logistics
  • Proofreading
  • Communications
  • English
  • PDF Conversion
  • Data Labeling
  • AI Image Editing
  • Lead Generation
  • Canva
  • Market Research
  • Video Editing
  • Company Research
  • Supplier Search
Liz N.

Da Nang, Vietnam

$7/hr
4.9
29 jobs

Hi, I’m a Virtual Assistant focused on operations, lead generation, and content support for founders, coaches and growing businesses. I help keep the behind-the-scenes of your business running smoothly from lead sourcing and CRM management to social media support, video editing, research, admin tasks, and outreach organization. I work with tools like Clay, HubSpot, Apollo, and Zoho to build efficient systems that save time and support growth. Whether you need someone to organize operations, manage moving parts, or support your content and lead generation efforts, I’m here to help your business stay consistent, organized, and scalable.

  • Virtual Assistance
  • Graphic Design
  • Google Calendar
  • Google
  • Email Marketing
  • Video Editing
  • YouTube
  • Facebook
  • TikTok Video
  • TikTok
  • Instagram
  • Clay
  • Zoho CRM
  • Recruiting
  • Lead Generation
  • Lead Nurturing
  • Cold Email
  • LinkedIn Marketing
  • LinkedIn Lead Generation
  • LinkedIn Sales Navigator
Thuy N.

Nha Trang, Vietnam

$3/hr
5.0
3 jobs

I am a Vietnamese Transcription QA Specialist with strong attention to detail and a background in Information Technology. I specialize in reviewing audio transcripts for verbatim accuracy and ensuring high-quality data for AI training. My QA expertise includes: - Identifying missing filler words (ờ, ừ, à) and conversational particles (á, nha, nhé) - Detecting missing or extra words in transcripts - Correcting punctuation and formatting issues - Verifying speaker labels and segmentation - Applying QA guidelines consistently In addition, I also provide: - Data entry and data cleaning (Excel, Google Sheets) - Web research and administrative support I am reliable, detail-oriented, and committed to delivering accurate and consistent results.

  • Administrative Support
  • Data Entry
  • Email Communication
  • Microsoft Excel
  • Virtual Assistance
  • Google Sheets
  • Data Cleaning
  • Typing
  • Web Browser
  • Lead Generation
  • PDF Conversion
  • Data Scraping
  • Database Administration
  • Microsoft Office
  • Audio Transcription
  • Canva
  • General Transcription
  • Video Transcription
  • Data Annotation
  • Quality Assurance
SamTran N.

Ho Chi Minh City, Vietnam

$15/hr
5.0
6 jobs

🚀 The result-oriented assistant 🔹 Customer Service Excellence – Delivering exceptional care to ensure long-term client satisfaction. 🔹 Claims Processing & Management – Guiding clients seamlessly through high-stakes motor claims. 🔹 Legal File Support – Navigating and managing intricate legal documentation and files. 🔹 Client Advocacy & Consultation – Qualifying client needs effectively using an empathetic, trust-based approach. 🔹 Complex-to-Simple Communication – Translating intricate paperwork and jargon into clear, manageable steps. 🔹 Remote Operations – Utilizing strong technical skills to solve problems independently and efficiently. With 6+ years in the insurance and legal sectors, you can entrust me to handle complex processes, facing distress clients with empathy and clarity. I streamline administrative operations, claims management, data entry, email outreach, accounts receivable and billing workflows, so businesses stay organized, efficient, and entirely focused on growth. Why teams work with me: 🔸 6+ Years Sector Experience – Deep knowledge across both insurance and legal environments. 🔸 Empathetic & Trusted – Known for strong client interactions that make people feel genuinely heard. 🔸 Problem Solver – Highly adaptable, tech-savvy, and efficient in remote setups. 🔸 Clear Communicator – Exceptional at bridging the gap between complex industry processes and the client. Let’s Collaborate: If you need a professional who can streamline your workflows, simplify the complex, and provide exceptional client care, let’s connect.

  • Customer Service
  • Data Entry
  • Phone Communication
  • Insurance Claim Submission
  • Property Insurance
  • Complaint Management
  • Administrate
  • CRM Software
  • Medical Billing
Ha D.

Ho Chi Minh City, Vietnam

$9/hr
4.6
1 jobs

I’m a Senior Operations Coordinator based in Ho Chi Minh City with 10+ years of experience supporting manufacturing, pharma, and logistics operations. I specialize in bridging leadership vision with daily execution, coordinating cross-border work with partners across Vietnam, India, and China. I provide reliable, structured operational support to founders and international teams, and I adapt quickly to new digital tools and remote workflows.

  • Customer Service
  • Management Skills
  • Contract Negotiation
  • Retail & Consumer Goods
  • Retail Sales Management
  • Administrate
  • Marketing

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Cost to hire a Virtual Assistant

Cost to hire a Virtual Assistant

Explore typical Virtual Assistant rates and what businesses pay to hire top talent.

Virtual Assistant job description template

Virtual Assistant job description template

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Virtual Assistant interview questions

Virtual Assistant interview questions

Top interview questions to help you hire the right Virtual Assistants, faster.

Virtual assistant outsourcing in Vietnam: a hiring guide

Vietnam offers a practical market for hiring virtual assistants when you need cost-conscious remote support with broad administrative coverage. The country's digital economy is expected to reach roughly $45 billion by 2025, and its labor force of more than 53 million people provides meaningful depth for remote operations roles. Virtual assistants in Vietnam often blend administrative support with customer service, translation, bookkeeping assistance, research, and e-commerce tasks, which can make them especially useful for businesses seeking flexible, multi-function support rather than narrow calendar-only help.

Why hire virtual assistants in Vietnam?

Virtual assistants in Vietnam can serve as practical remote operators for recurring business support across a wide range of tasks. On Upwork, talent in Vietnam commonly handles data entry, customer support, bookkeeping assistance, research, social media management, lead generation, and e-commerce operations. That hybrid skill profile makes this market attractive for startups, agencies, direct-to-consumer brands, and small businesses that need ongoing support without hiring narrowly specialized staff.

Bilingual English-Vietnamese capability is another differentiator. Many virtual assistants in Vietnam work with international clients and offer translation support, bilingual customer service, or communication assistance for businesses operating in Southeast Asia. Vietnam's digital economy accounted for over 12% of GDP in 2023 and is projected to reach about $45 billion by 2025, which points to a business environment that is becoming more digitally enabled for remote collaboration.

Cost considerations for hiring virtual assistants in Vietnam

Hiring virtual assistants in Vietnam can offer cost advantages compared with U.S. hiring, particularly for general administrative support and recurring operational tasks. On Upwork, several Vietnam-based virtual assistant profiles are listed at around $5 to $7 per hour for general support work. By comparison, Upwork's broader virtual assistant cost guide shows a global median rate of $10 to $20 per hour, with averages of $18 to $35 per hour depending on skills and experience. By comparison, the U.S. Bureau of Labor Statistics reports a median annual wage of $47,460 for secretaries and administrative assistants in May 2024.

In practice, entry-level virtual assistants in Vietnam often sit at the lower end of Upwork's global VA pricing, while rates rise for more specialized support. Freelancers with experience in customer-facing roles, marketing operations, CRM management, bookkeeping, or e-commerce platforms may charge rates closer to the broader category benchmarks. Premium pricing also tends to appear when projects require faster turnaround, niche software skills, or more operationally embedded support.

Tips for hiring virtual assistants in Vietnam

To hire effectively, focus on evaluating communication style, prioritization ability, and remote-work readiness alongside task-specific skills. The following tips can help you assess candidates more precisely:

  • Ask about communication preferences and response windows. Confirm how candidates prefer to communicate, whether through email, messaging apps, or project management tools, and clarify expected response times given time zone differences.

  • Test prioritization with realistic scenarios. Virtual assistants often juggle multiple tasks and shifting priorities. Ask candidates how they would handle a full inbox, overlapping deadlines, or unclear instructions to gauge their problem-solving approach.

  • Confirm remote setup and tool readiness. Verify that candidates have reliable internet access, appropriate hardware, and familiarity with the tools you use, such as Google Workspace, Microsoft 365, Slack, or specific CRM platforms.

  • Look for experience with international clients. Freelancers who have supported businesses outside Vietnam often understand the pacing, communication norms, and review expectations common in U.S., U.K., or European markets.

  • Verify bilingual capabilities if relevant. If you need English-Vietnamese support for customer service, research, or content tasks, ask for specific examples or conduct a brief test to confirm fluency in both languages.

  • Choose a contract structure that matches your workflow. For ongoing or evolving support, hourly contracts often work well. For clearly scoped one-time projects, fixed-price contracts may be more appropriate.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

Frequently asked questions

Are virtual assistants in Vietnam experienced with international brands?

Many virtual assistants in Vietnam work with clients outside their home market, including startups, agencies, and e-commerce businesses. When evaluating candidates, look for work history that includes international client feedback, familiarity with Western communication norms, and portfolios showing branded content, customer support, or operations work for overseas businesses. On Upwork, client reviews, Job Success Score, and work history can help you verify cross-border experience.

How do virtual assistant rates in Vietnam compare to U.S. hiring costs?

Rates in Vietnam often sit below U.S. averages for comparable administrative support. Visible Vietnam-based profiles on Upwork commonly list rates around $5 to $7 per hour for general VA work, while U.S. median wages for similar admin roles exceed $21 per hour. The gap narrows for specialized tasks such as bookkeeping support, marketing operations, or CRM management, where experienced freelancers in Vietnam may charge rates closer to Upwork's broader category benchmarks.

Can I find virtual assistants in Vietnam experienced with e-commerce?

Virtual assistants in Vietnam with e-commerce experience are available on Upwork. Many profiles include skills in product listing, order management, customer support, inventory tracking, and platform-specific tasks for Shopify, Amazon, or similar marketplaces. When reviewing candidates, ask for specific examples of e-commerce work and confirm familiarity with the tools and workflows your business uses.

What should I look for when evaluating virtual assistants in Vietnam?

When evaluating virtual assistants in Vietnam, start with communication clarity and responsiveness, since remote collaboration depends on reliable back-and-forth. Review portfolios or work history for tasks similar to what you need, whether that is data entry, customer support, research, or operational coordination. Client feedback on Upwork can reveal patterns around reliability, turnaround times, and how well a freelancer handles revisions or shifting priorities. For ongoing or complex support, consider a short paid trial to assess working style before committing to a longer engagement.