Hire the Best Customer Service Representatives
in Vietnam

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Dinh Quoc T.

Quang Ngai, Vietnam

$7/hr
5.0
26 jobs

Dear Sir/Madam, My name is Dinh Tran, and I’m 36 years old and come from Vietnam. I graduated from Industry University of HCM City, VN in 2014 with a Bachelor’s Degree in business administration. After being graduated from IUH university, I’ve worked for some companies with positions such as: - Assistant Director for THACO Company (Truong Hai Auto Joint Stock Company). - Sales and Customer Service Executive (AMOS International Group). - Customs Officer (Millennium Furniture – Ashley Furniture Company in the US) - Marketing Officer (Honda Motorcycle Company – Honda Vietnam) - Inventory & Purchasing Accountant (Motorcycle Tire Agency) - Virtual Assistant for the UK Garden Centre (this is an E-commerce company on Amazon) - Customer Service Manager (Online Gaming Company) - AI Training (for Thoth Company and on Outlier platform) - Data Matching Steward (New Zealand Market - Veeva Global Company) - ***Online Customer Service Representative (Tecnical Support via Email and Phone - EZVIZ Global Company) - the latest job - My current job is an English - Vietnamese translator, and I'm also teaching English to my students. It takes me about 2-3 hours to do the job daily and it's flexible, so I have a lot of free time to work for your business (more than 40 hours/week). In addtion, I have a strong motive to find a job and earn money to take care of my family (my children and my brother who they didn’t have the ability to work anymore after the traffic accident 9 years ago). I’m a professional and organizational person, and I will definitely bring the good services to your business. Besides, I'm good at the MS office software (Word, Excel, PowerPoint, E-mail, Google spreadsheet, etc.), English skills (listening, speaking, reading, writing), AI tools (Gemini, Chat GPT, Canva, etc.), and I also had the customer service certificate along with a lot of experiences as my previous jobs mentioned above. Additionally, I’m a reliable, honest, organizational person with high level communication and especially very eager to learn. I can quickly learn about a new product or service to qualify for a new job due to my logical approach methods and prioritizing skills to set up the most important things to complete first in the to-do list. Honestly, you can pay me for what I deserve to receive according to your consideration after my given tasks have been done, and I will not ever blame for it because the only thing I care about is whether I could bring good results and satisfaction to you. Please give me an opportunity to work for you, and I promise that I will do my best to help your business develop as much as I can. Have a wonderful day, Sir/Madam! Thanks and Best Regards, Dinh Tran

  • Customer Service
  • Personal Administration
  • Business Analysis
  • Consumer Goods
  • Scheduling
  • Task Coordination
  • File Management
  • Marketing
  • Content Localization
  • Google Docs
  • Virtual Assistance
  • Lead Generation
  • Communications
  • Microsoft Office
  • Administrative Support
  • Translation
Ngoc Thuy N.

Quang Ninh, Vietnam

$10/hr
5.0
33 jobs

Hello, I'm Amy! 目前擁有5年的行銷經驗,個性開朗大方友善。勤奮並學習能力快速,做事細心且凡事追求效率。 自我管理能力良好,吩咐的事都盡可能做到最好。 こんにちは、エイミーです!マーケティングの経験が5年あり、明るくフレンドリーな性格です。勤勉で学習能力が高く、几帳面で、常に効率化を目指しています。自己管理能力に優れ、指示されたことは何でも全力を尽くします。 I have over 5 years of experience creating and managing websites and writing content across various genres for the Vietnamese and Taiwanese markets. This long-term experience has allowed me to develop deep insights into what resonates with Vietnamese audiences and strong proficiency in store setup and operation. ✅️Vietnamese Localization ✅️English↔Vietnamese translation ✅️Proofreading of Vietnamese ✅️AI data annotation and labelling ✅️Prompt engineering ✅️Vietnamese voiceover ✅️Virtual assistance ✅️Vietnamese online customer service ✅️Graphic design ✅️Data entry and more I have also spent more than 5 years translating and interpreting between English and Vietnamese speakers. This experience has refined my ability to grasp the intent of English speakers accurately and convey it to Vietnamese clients clearly and accessibly, both orally and in writing. While I bring extensive experience in ENG/VN/CHN translation, I am eager to take on various tasks, including virtual assistance and data entry. I look forward to the opportunity to collaborate with you.

  • SQL
  • Data Entry
  • CRM Software
  • Canva
  • Voice-Over
  • Virtual Assistance
  • Microsoft Excel
  • Shopify
  • Amazon
  • TikTok
  • Business Translation
  • Subtitle Localization
  • SEO Localization
Nguyen C.

Hoa Binh, Vietnam

$8/hr
4.9
26 jobs

Spending my whole time to edit Cap cut videos for KOCs in Tiktok. Get the channels more engaged and traffic by my video creation especially in those fields like: Mom and baby, healthcare, restaurants, books, make-up products,... I can follow brand's requirements, follow the concepts and help KOCs to reach more potential customers and promote their products. I am a very detailed person and somehow follow perfectionism. Not sure it's good or bad but sometime I spend a little more time to do thing to make it as perfect as I want!. Moreover, I follow timeline and deadline strictly. Besides, I can do other freelance jobs like Data Reviewer, Date Labeling/ Annotation, Customer Service, Sales, Virtual Assistant, etc and jobs that require Vietnamese speakers. I had 3 years working abroad as Data Labeling for big clients such as Meta, Google project. That's all about me. I really hope to have chance to work with you and wish your projects will be successful! Best regards, Mia

  • English to Vietnamese Translation
  • Typing
  • Computer Skills
  • Customer Support Plugin
  • Customer Development
  • Data Entry
  • Translation
  • Vietnamese to English Translation
Trang V.

Thai Nguyen, Vietnam

$8/hr
5.0
43 jobs

I finished my Bachelor of Science in Business Administration with a Finance Management major in 2013 and Master in Business Administration in 2015. Within two years of master studying, I had opportunity to work as a Customer Service at Sykes Asia Inc. in Manila, Philippines. Then after graduation, I came back Vietnam and work as a Remote Customer Service for US company.

  • Account Reconciliation
  • Accounts Payable Management
  • SAP
  • Data Entry
  • Bank Reconciliation
  • Accounting Basics
  • Accounting Software
  • English to Vietnamese Translation
T Lum N.

Ho Chi Minh City, Vietnam

$15/hr
5.0
60 jobs

Good experience in data curation, documentation, social media communication, and managing expenditure. Native Burmese with a bachelor degree in English working as a translator and proofreader. A computer literate. Be able to work under pressure and meet deadlines. A quick learner and love to work as a freelancer.

  • English
  • Editorial Translation
  • English to Burmese Translation
  • Microsoft Office
  • Academic Translation
  • Burmese
  • Data Entry
Lam Oanh N.

Ho Chi Minh City, Vietnam

$10/hr
4.6
9 jobs

I am a native Vietnamese speaker with fluent English and strong skills in translation, data entry, and supplier sourcing. With proven experience in purchasing management and international trade, I bring not only language skills but also business knowledge and reliable execution to every project. 🔹 Translation & Localization: English ⇄ Vietnamese (business, contracts, product listings, general content). 🔹 Data Entry & Excel: clean formatting, accurate input, reporting, and analysis. 🔹 Supplier Sourcing & Negotiation: experienced in identifying reliable suppliers, negotiating competitive prices, and leveraging my wide supplier network across multiple industries. 🔹 Customer Support / Virtual Assistance: clear communication, deadline-driven, and detail-oriented. ✅ Why choose me: Native Vietnamese + strong English Professional experience in sourcing & negotiation Accurate, deadline-driven, reliable Strong Excel & Microsoft Office skills I am available to start immediately and open to long-term collaboration. Let’s work together to make your project successful.

  • Customer Support
  • English to Vietnamese Translation
  • Data Entry
  • Microsoft Excel
  • Data Annotation
  • Virtual Assistance
  • Product Sourcing
  • Alibaba Sourcing
  • Price & Quote Negotiation
  • Purchasing Management
  • Market Research
  • Microsoft Office
  • Design Writing

How it works

Post a job for free Post a job

Tell us what you need. Create your own job post or generate one with AI then filter talent matches.

Hire top talent fast

Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.

Collaborate easily

Use Upwork to chat or video call, share files, and track project progress right from the app.

Payment simplified

Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.

Don't just take our word for it

Resources to help you hire

Cost to hire a Customer Service Representative

Cost to hire a Customer Service Representative

Explore typical Customer Service Representative rates and what businesses pay to hire top talent.

Customer Service Representative job description template

Customer Service Representative job description template

Get tips to write a job post that attracts qualified Customer Service Representatives.

Customer Service Representative interview questions

Customer Service Representative interview questions

Top interview questions to help you hire the right Customer Service Representatives, faster.

How do I hire a Customer Service Representative in Vietnam on Upwork?

You can hire a Customer Service Representative in Vietnam on Upwork in four simple steps:

  • Create a job post tailored to your Customer Service Representative project scope. We'll walk you through the process step by step.
  • Browse top Customer Service Representative talent on Upwork and invite them to your project.
  • Once the proposals start flowing in, create a shortlist of top Customer Service Representative profiles and interview.
  • Hire the right Customer Service Representative for your project from Upwork, the world's largest work marketplace.

At Upwork, we believe talent staffing should be easy.

How much does it cost to hire a Customer Service Representative?

Rates charged by Customer Service Representatives on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.

Why hire a Customer Service Representative in Vietnam on Upwork?

As the world's work marketplace, we connect highly-skilled freelance Customer Service Representatives and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Customer Service Representative team you need to succeed.

Can I hire a Customer Service Representative in Vietnam within 24 hours on Upwork?

Depending on availability and the quality of your job post, it's entirely possible to sign up for Upwork and receive Customer Service Representative proposals within 24 hours of posting a job description.