PROFESSIONAL SUMMARY
A versatile and highly organized Virtual Assistant & Business Support Specialist with over 10 years of experience delivering seamless remote solutions for international business owners, agencies, and global research firms. Known as a dedicated, fast-learning "right-hand" partner who excels across multiple domains—including operations support, customer service, and data/AI evaluation. Passionate about leveraging strong linguistic and organizational skills to streamline business workflows, maintain high service quality standards, and provide exceptional cross-cultural support.
________________________________________
CORE COMPETENCIES
+ Virtual Assistant & Business Support: C-Suite Assistance, Calendar & Email Management, Cross-Cultural Communication, Multi-Disciplinary Problem Solving.
+ Customer Service & Operations: Order Processing, Customer Experience (CX) Support, Client Relations, E-Commerce Operations (Amazon Store Support).
+ Quality Control & Data Evaluation: Service Quality Auditing, Compliance Reporting, High Attention to Detail, Data Verification (AI Training Input).
+ Administration & Finance: Cashflow Monitoring, Payroll Processing, Vendor Management, Import/Export Logistics.
________________________________________
PROFESSIONAL EXPERIENCE
+ Virtual Assistant & E-Commerce Operations Specialist | Freelance & Remote | 2015 – Present
E-commerce Specialist (Amazon Global Sellers): Managed end-to-end operations for US-based stores, including product research, supplier sourcing, inventory control, and customer service using Zendesk and operational tools.
+ Executive Virtual Assistant (Part-time / Flexible Hours): Acted as the primary remote contact for foreign executives in Vietnam. Managed cash flow, payroll, and logistics documentation for high-end export markets (US/EU). (Note: This is an ad-hoc, flexible role limited to 3 hours/week outside of standard business hours).
+ AI Training Specialist & Quality Auditor: Evaluated service quality and data accuracy for international brands (Retail, Luxury sectors), delivering evidence-based reports to maintain global operational standards.
Entrepreneur & Business Owner | HapiChuoi (F&B Brand) | 2015 – 2024
Founded and operated a local F&B brand, directly managing supply chain, daily store operations, customer service, and local social media marketing campaigns.
Sales & Account Executive (Best Seller & Top Performer) | Fuji Xerox | OMG Vietnam | VEAS Co. Ltd | 2010 – 2015
• Top Performance Recognition: Awarded Best Seller at all three companies for consistently exceeding KPIs and driving high-value business growth.
• High-Value B2B Sales (Fuji Xerox): Chosen as the only female sales specialist in an elite 3-person team, successfully closing multi-billion VND industrial printing solution contracts.
• Account Management (OMG Vietnam): Managed major brand accounts, leading the end-to-end execution of large-scale product sampling and live demo campaigns in major supermarket chains.
• International Coordination (VEAS): Handled international corporate clients and coordinated regional B2B trade exhibitions across Vietnam and Thailand.
_______________________________________
EDUCATION
Bachelor of Business Administration University of Economics Ho Chi Minh City (UEH) | 2010
_______________________________________
TECHNICAL SKILLS & CERTIFICATIONS
Languages: Vietnamese (Native), English (Professional Working Proficiency), Japanese (N3).
Software: Microsoft Office Suite (Excel, Word, PowerPoint), Google Workspace, Advanced Search Techniques, LLMs & AI Tools. Fast learner of new platforms and digital tools upon request. Key Attributes: Organization & Time Management, Customer Service, High Reliability, Financial Integrity, Problem Solver, Deeply Committed to Delivery & Ac countability once Undertaken.
Price & Quote Negotiation
Communications
Video Commercial
Organizational Development
Decision Making
Research & Strategy
Customer Experience
Quality Control
Business Operations
Financial Analysis & Valuation
Data Analysis Consultation
Stakeholder Management
Process Optimization
Content Creation
Quality Assurance
Vendor Management
Role-Playing Game
Observational Data Analysis
Aren L.
Ho Chi Minh City, Vietnam
$11/hr
5.0
1 jobs
Hello, I'm Aren - a quick, clean, and detail-driven freelancer helping individuals and teams level up their presence with standout presentations, resumes, digital content, and optimize internal operational workflows.
With a fast turnaround and attention to detail, I specialize in:
Polished pitch decks or presentations (Canva, PPT, Notion)
Create and optimize Google Sheets, Excel templates and data management
Resume rewrites + LinkedIn alignment
Virtual admin work (typing, formatting, task setup/support)
Short-form video edits (CapCut/TikTok)
On top of that, I bring experience as a versatile, results-driven Project Assistant in IT, Marketing, and Merchandising. I'm ready to jump into ongoing tasks and coordinate across teams.
TOP SKILLS: Problem Solving | Adaptability and Flexibility | Project Coordination
Stakeholder Collaboration | Project Planning | Interpersonal Skills
Love to use: Asana / ClickUp / Trello / Notion / Miro / Figma / Canva / G-Suite / MS Suite
Let’s get your project done quickly, effectively, and beautifully.
Sales
Business Presentation
Presentation Design
Presentations
Performing Arts
Brand Development
Branding
Branding & Marketing
Data Analytics & Visualization Software
Copywriting
Sales Copywriting
Inventory Management
Product Sourcing
Resume Screening
Figma
Trung Hieu N.
Ho Chi Minh City, Vietnam
$24/hr
4.6
52 jobs
Working in professional in Sourcing Dept ( Vietnam Market ).
- I am an enthusiastic and responsible person.
- I can work independently and under high pressure and well in workgroup.
- I get used to the job very quickly.
- I provide exceptional contributions to customer service for all customers.
Sales
English
Business
Business Presentation
Sourcing
Logistics Management
Factory & Supplier Auditing
Supplier Search
Supply Chain Management
Contract Manufacturing
Market Survey
Thi C.
Ho Chi Minh City, Vietnam
$35/hr
5.0
6 jobs
Hello,
My name is Thi Cao from Vietnam.
I am currently working in textile manufacturing and also a sourcing agent in Vietnam. I have strong connections with Vietnamese manufacturers and have successfully worked with leading global brands like Hugo Boss, Nike, Zara, H&M, Target, Walmart,..
My core skills around Communication, Sourcing, Negotiating, Problem Solving were crucial in helping me add significant value to manufacturers and corporate clients, partners.
I can support the entire process from sourcing, merchandising, manufacturing, to shipping, ensuring a seamless experience for clients. Whether you need help with selecting the right manufacturers, managing production, or coordinating logistics, I can provide comprehensive support.
My activities include:
- Sourcing: Extensive experience in sourcing any range of including fabric, clothing, shoes, accessories, indoor furniture, pet products..
- Full Process Management: Expertise in handling all stages from sourcing to shipping.
- Manufacturer Relations: Strong network with Vietnamese manufacturers and supply chain contacts.
- Client Customization: Tailored support for client specific needs, including brand requirements and compliance.
- Global Market Knowledge: Experience working with the US, EU, Australia and Canada markets.
- Fashion Categories: Expertise in sourcing for various fashion categories across different gender and age groups.
- Men’s Fashion: Outerwear, casual wear, activewear, formal wear, loungewear, swimwear, and accessories...
- Women’s Fashion: Dresses, tops, skirts, outerwear, sportswear, lingerie, swimwear, maternity wear, and accessories.
- Children’s Fashion: Clothing and accessories for babies, toddlers, boys, and girls.
- Meeting Facilitation: Arranging client-manufacturer introductions, face-to-face meetings, and site visits.
- English-Vietnamese Translation: Fluent in both languages for smooth communication in negotiations and documentation.
Let me help you streamline your fashion production, from initial sourcing to final delivery.
Regards.
Thi Cao.
Order Tracking
Customer Support
Quality Control
Communications
Supplier Search
Problem Solving
Business Development
Sourcing
Anh Thu N.
Ho Chi Minh City, Vietnam
$10/hr
5.0
3 jobs
🚀 I'm a video editor with a passion for content creation, storytelling, and creativity. 🔥
☆☆☆☆☆
"Thu is wonderful to work with; extremely quick to respond and does excellent work. I look forward to engaging her again for another project soon."
☆☆☆☆☆
"Thu is a skilled and reliable editor. She communicates well, delivers on time, and is easy to work with. She created reel content for my organisation's Instagram and YouTube, and I’m happy with the results. I would gladly work with her again."
☆☆☆☆☆
"Thu did an outstanding job as a video editor for our social media project. She efficiently managed deadlines, delivered high-quality videos and reels, and adjusted her work whenever requested. She followed our guidelines perfectly, making the collaboration seamless. Highly recommend!"
𝑾𝒉𝒂𝒕 𝒊 𝒄𝒂𝒏 𝒅𝒐?
🎞 Video Editing (Long form - Short form)
✔️ Talking Head Videos Editing
✔️ Creative Tiktok/Instagram Reel Edits
✔️ Motion Graphics & Animation
✔️ Color Grading - SFX Editing
I am excited about the possibility of collaborating with you and contributing to the success of your projects!
Best,
Anh Thu N.
Video Production
DaVinci Resolve
Podcast Editing
Video Editing
Documentary
Visual Effects
Video Commercial
Short Video Ad
Instagram Ad Campaign
Motion Graphics
Video Animation
Storytelling
Vi L.
Ho Chi Minh City, Vietnam
$23/hr
5.0
11 jobs
Vietnam Buying House & Sourcing Specialist | Supplier Vetting, Costing & Production
___________________________________________________
I represent overseas brands and buyers in Vietnam as a local sourcing and buying house partner.
My role is not only to find suppliers, but to manage the full sourcing and production process — from supplier identification and cost negotiation to sampling, production coordination, and shipment.
I work with clients who need reliable execution on the ground, clear communication with suppliers, and better control over sourcing decisions.
What I can support:
1/ Supplier sourcing and shortlisting in Vietnam
2/ Supplier vetting (pricing, MOQ, capability, communication)
3/ Cost negotiation and commercial alignment
4/ Sampling coordination and development follow-up
5/ Factory communication and production tracking
6/ Quality control and issue handling
7/ Export and shipment coordination
I typically work under a hybrid model:
- Fixed fee (for sourcing, coordination, execution)
- Commission (aligned with production value)
This ensures that my work is focused on results, not just activity.
If you are looking for a sourcing partner in Vietnam who can help you move from supplier search to real production, I would be glad to discuss your project.
Price & Quote Negotiation
Business Development
Research & Development
Local Operations
Entrepreneurship
Supplier Development
Supplier Search
Vendor & Supplier Outreach
Source-to-Contract
Contract Negotiation
Business Operations
Sales Presentation
How it works
Post a job for freePost a job
Tell us what you need. Create your own job post or generate one with AI then filter talent matches.
Hire top talent fast
Consult, interview, and hire quickly, so you can meet the freelancers you're excited about.
Collaborate easily
Use Upwork to chat or video call, share files, and track project progress right from the app.
Payment simplified
Manage payments in one place with flexible billing options. Only pay for approved work, hourly or by milestone.
Don't just take our word for it
“Upwork provides an umbrella-level of security. I can see a talent’s work history and ratings. I can hold payments in escrow. I can communicate through Upwork Messages instead of working through my email address.”
KD
Kim Darling
Emerald Tiger
“Upwork is the best platform to hire skilled professionals when we're not looking for a full-time employee. All the companies in our portfolio use Upwork to find talent across a wide range of fields.”
DM
David Merry
Kinetic Investments
“Our very specific requirements can be a challenge—With Upwork, we’re able to access a bigger community to ensure the success of our projects.”
KK
Katja Krohn
Summa Linguae
How do I hire a Sales Representative near Ho Chi Minh City, on Upwork?
You can hire a Sales Representative near Ho Chi Minh City, on Upwork in four simple steps:
Create a job post tailored to your Sales Representative project scope. We’ll walk you through the process step by step.
Browse top Sales Representative talent on Upwork and invite them to your project.
Once the proposals start flowing in, create a shortlist of top Sales Representative profiles and interview.
Hire the right Sales Representative for your project from Upwork, the world’s largest work marketplace.
At Upwork, we believe talent staffing should be easy.
How much does it cost to hire a Sales Representative?
Rates charged by Sales Representatives on Upwork can vary with a number of factors including experience, location, and market conditions. See hourly rates for in-demand skills on Upwork.
Why hire a Sales Representative near Ho Chi Minh City, on Upwork?
As the world’s work marketplace, we connect highly-skilled freelance Sales Representatives and businesses and help them build trusted, long-term relationships so they can achieve more together. Let us help you build the dream Sales Representative team you need to succeed.
Can I hire a Sales Representative near Ho Chi Minh City, within 24 hours on Upwork?
Depending on availability and the quality of your job post, it’s entirely possible to sign up for Upwork and receive Sales Representative proposals within 24 hours of posting a job description.