Hire the Best Virtual Assistants

More than 3,000 reviews on G2
Rating is 4.5 out of 5.
4.5/5
of Upwork by G2 peer reviewers
Ifunanya O.

Lagos, Nigeria

$5/hr
5.0
5 jobs

Most virtual assistants learn administration from a course. I learned it inside a pharmacy, a clinic, and a boardroom. I am a licensed pharmacist turned Executive and Medical Virtual Assistant and that combination is rare. It means that when I manage your healthcare operations, I do not just follow instructions. I understand the clinical context behind them. I know what accurate documentation means for patient safety. I know what a missed appointment costs a medical practice. I know the difference between urgency and routine in a healthcare environment and I act accordingly. For C-suite executives, founders, and busy professionals, I bring that same precision and proactive thinking to your calendar, inbox, and daily operations. Nothing falls through the cracks. Nothing is left waiting. You stay focused on decisions that move your business forward while I handle everything that keeps it running. Here is what I take off your plate: ✅ Executive & Administrative Support Calendar management, inbox zero, meeting coordination, travel itinerary planning, SOP creation and documentation, meeting minutes, office administration, virtual office management, document preparation, and end-to-end administrative coordination. Tools: Google Workspace, Microsoft Outlook, Zoom, Calendly, Acuity. ✅ Medical & Healthcare Virtual Assistance Patient scheduling, remote patient coordination, telehealth support, clinical documentation assistance, prior authorization support, medical billing support, SOAP notes organization, medical administrative tasks, and HIPAA-compliant handling of sensitive patient information. Tools: EMR/EHR systems including DrChrono and Kareo, scheduling platforms, Google Workspace ✅ Wellness & Client Support Client onboarding, follow-up sequences, CRM updates, virtual receptionist support, and communication management for coaches, wellness brands, and service-based businesses. Tools: Canva, email platforms, CRM systems ✅ Operations & CRM Management Lead tracking, data entry, client data organization, administrative coordinator functions, workflow coordination, and business operations support. Tools: HubSpot, Zoho CRM, Airtable, ClickUp, Trello, Asana, Notion. I have supported clients across executive, healthcare, and wellness environments and I bring the same standard to every engagement: accuracy, confidentiality, speed, and zero dropped balls. My pharmacy background means I already understand medical terminology, clinical workflows, and the weight of handling sensitive patient information. When you hire me, you are not onboarding a general assistant and hoping they figure out the healthcare side. You are bringing in someone who already speaks your language from day one. I do not need hand-holding. I do not need micromanaging. I need to understand your goals, your systems, and your standards and then I get to work. If you are a medical professional, clinic owner, telehealth brand, busy executive, or founder who needs someone they can genuinely rely on, not just someone who shows up and ticks boxes, then we should talk. Send me a message. Tell me your biggest operational headache. I will tell you exactly how I can solve it.

  • Administrative Support
  • Customer Service
  • Data Entry
  • Virtual Assistance
  • Healthcare Management
  • Executive Support
  • EMR Data Entry
  • Electronic Health Record
  • Electronic Medical Record
  • HIPAA
  • Calendar Management
  • Email Management
  • Appointment Scheduling
  • Medical Records
  • CRM Software
  • Travel Planning
  • Project Management
  • Medical Terminology
  • Telemedicine
  • Customer Support
Syed Naqi I.

Rawalpindi, Pakistan

$9/hr
5.0
25 jobs

Are you looking for a real estate lead generation expert as dedicated to your success as you are? With five years of experience in real estate lead generation, I understand what it takes to connect with motivated sellers and uncover properties 50-70% below market value. My goal is to help investors, wholesalers, and agents maximize their deal flow with targeted outreach and efficient CRM management. My Expertise: ✔ Lead Generation (SMS & Cold Calling) ✔ Property Comping (Vacant Land & Residential) ✔ CRM & Data Management ✔ Real Estate Investor Outreach 🏡 Properties I Work With: Pre-Foreclosures, Vacant Homes, Absentee Owners, FSBO, Distressed Properties, Expired listings, Auction Properties, Probate, Mobile Homes, and Turnkey Properties, among others. 💼 Tools I Excel With: • Launch Control • Batch Leads • Smarter Contact • Mojo Dialer • PropStream • Land ID • Vulcan7 • Lead Sherpa Even if our paths don't cross, I’d be happy to answer any questions you have. Let’s connect and discuss how I can help scale your business!

  • Virtual Assistance
  • Appointment Setting
  • Lead Generation
  • Mergers & Acquisitions
  • Communications
  • Acquisitions
  • Cold Calling
Peace E.

Lagos, Nigeria

$5/hr
5.0
2 jobs

Healthcare operations break down when admin support doesn't understand the clinical environment. I do. I am a Medical Virtual Assistant with 10+ years of HR and administrative experience and 4+ years working directly in a hospital laboratory and elderly care home. I provide HIPAA-aware, reliable remote support that keeps your healthcare practice running smoothly without the back-and-forth. What I handle for you: - EMR/EHR management and patient scheduling - Medical documentation and records management - HR support: recruitment, onboarding and employee records - Calendar and email management - Data entry and administrative reporting - Elderly care administrative coordination Tools I use: - EMR/EHR Systems - Microsoft Office (Word & Excel) - Scheduling Software Most virtual assistants know admin. I know admin AND how a clinical environment operates. That means I hit the ground running from day one no training needed on how healthcare works. I know hiring someone new always comes with risk so let's start small. Send me a message, tell me your biggest admin challenge right now, and I'll show you exactly how I'd handle it. No pressure, just a quick conversation.

  • Administrative Support
  • Employee Relations
  • Medical Billing
  • Patient Care
  • Electronic Medical Record
  • HIPAA
  • Medical Records
  • EMR Data Entry
  • Office Administration
  • Backup Administration
  • Employee Onboarding
  • Staff Recruitment & Management
  • HR System Management
Doli G.

Abhayapuri, India

$6/hr
4.9
132 jobs

Hey there! I am a native English-speaking expert Virtual Assistant from India. Current working time zones- CST, EST, CET, and ACT. Experienced in - G Suite, Wordpress, Elementor, MS Office, and ChatGPT. Editing software - Canva, Filmora, Flixier, Adobe Premier Pro. Using management software - Trello, Asana, ClickUp, and my favorite Notion Available on Communication platforms - Slack, Discord, Twitter, Linkedin, and Google Chat. I am an advanced, next-level virtual assistant with experience in utilizing the latest tools and resources. I excel at providing efficient and personalized assistance to individuals and businesses in various aspects of their lives. With my deep understanding of modern virtual assistance, I can seamlessly integrate with your digital ecosystem, whether it's managing your calendar, scheduling appointments, or organizing your tasks. I am well-versed in utilizing state-of-the-art productivity tools, communication platforms, and project management software to streamline your workflow and enhance your productivity. As a next-level virtual assistant, I can assist you in conducting thorough research, gathering information, and generating insightful reports. My natural language processing capabilities allow me to swiftly analyze vast amounts of data and present you with relevant and concise summaries. Furthermore, I am skilled in coordinating and facilitating virtual meetings and conferences, ensuring smooth communication and collaboration among participants. I can handle tasks such as managing email correspondence, responding to inquiries, and even drafting professional correspondence on your behalf. Beyond administrative support, I can also assist with personal tasks such as travel arrangements, restaurant reservations, and entertainment recommendations. Leveraging my extensive knowledge and access to various resources, I can cater to your preferences and provide tailored suggestions. Overall, as a next-level virtual assistant, I am highly adaptable, tech-savvy, and committed to delivering exceptional service. By leveraging the latest tools and my expertise, I aim to enhance your efficiency, save you time, and help you achieve your goals with ease and convenience. Point - I am not accepting clients from - India and Bangladesh. I don't prefer - Cold Calling tasks. Are you looking for something more? Do you have a question regarding any skill or job? Let’s talk, I am always ready for a meeting where we can discuss the job or work you want me to do. I am always looking for new opportunities and challenges. Thank you for reaching my profile. Regards.

  • Administrative Support
  • Data Entry
  • Email Communication
  • File Management
  • Microsoft Word
  • Scheduling
  • Virtual Assistance
  • Instagram
  • Social Media Marketing
  • Light Project Management
  • Personal Administration
  • Social Media Management
  • WordPress
  • Online Chat Support
  • LinkedIn
Ma Micaella M.

Quezon City, Philippines

$10/hr
5.0
20 jobs

I am a highly organized and adaptable professional with a proven track record of managing complex administrative and healthcare-related tasks. With a Bachelor of Science in Business Administration, my career has been focused on streamlining operations and leading teams to success. I am fluent in English and excel at both written and verbal communication. My Core Skills & Strengths: Administrative & Healthcare Support: I have extensive experience in accurate data entry, managing calendars, and handling high volumes of inbound/outbound calls. My background includes a strong focus on healthcare, with expertise in insurance verification, provider credentialing, and medical coding. Team Leadership & HR Coordination: I've successfully managed team workflows, ensuring the accurate and timely completion of tasks. A unique part of my experience includes my role in Human Resources, where I sourced, screened, and onboarded new virtual assistants, strategically placing them to maximize team performance. Problem-Solving & Adaptability: I am known for my ability to quickly adapt to new challenges and find effective solutions in fast-paced environments. Key Accomplishments: - Managed team workflows for critical healthcare processes, including insurance transitions and patient note reviews. - Sourced and onboarded new virtual assistants, including physicians and nurses, ensuring a smooth and efficient integration into their teams. - Expertly handled provider credentialing, with a specialization in hospitalists. - Successfully extracted CPT codes and cleaned electronic health records data for accuracy. I am dedicated to bringing my multi-faceted skills to your next project to help you achieve your goals. Let's get started!

  • Administrative Support
  • Data Entry
  • Phone Communication
  • Online Chat Support
  • Shopify
  • Graphic Design
  • Email Support
  • Constant Contact
  • Spreadsheet Software
  • Team Facilitation
Ramish M.

Rawalpindi, Pakistan

$10/hr
4.7
972 jobs

Are you in search of a Multitalented Personal Virtual Assistant who is an expert in doing day-to-day tasks? If yes, then you are at the right place. Hi, I am Ramish Mahmood, and I hold a Master’s degree in Business Administration (MBA). I am a multi-skilled Virtual Assistant & Business Support Specialist with years of experience supporting entrepreneurs, small businesses, and corporate teams. I specialize in handling day-to-day tasks, streamlining workflows, and managing projects so clients can focus on growth. With expertise across administration, e-commerce, customer service, social media, content creation, and CRM management, I provide a complete business support solution. Clients choose me because I am: ✅ Reliable and deadline-driven ✅ Detail-oriented and accuracy-focused ✅ Tech-savvy with 100+ tools mastered ✅ A problem-solver who delivers results ✅ Friendly, approachable, and professional ⸻ Services I Offer Administrative & Executive Support ✅ Calendar, scheduling, and appointment management ✅ Professional email handling & inbox organization ✅ Travel arrangements & expense tracking ✅ Document preparation, formatting, and editing (Word, Excel, Google Suite) ✅ Reports and presentations (PowerPoint, Canva, Google Slides) ✅ Transcription, note-taking, meeting summaries ✅ File organization & cloud management (Google Drive, Dropbox, OneDrive) ✅ HR support: CV screening, recruitment, onboarding Data Entry, Research & Lead Generation ✅ Accurate data entry (Excel, Google Sheets, CRMs) ✅ Data cleaning, formatting & validation ✅ Market research, competitor analysis, web research ✅ Contact list building & targeted prospect research ✅ LinkedIn Sales Navigator campaigns ✅ Data scraping/extraction (Import.io, ParseHub, Data Miner) ✅ Email verification (Hunter.io, NeverBounce) Email Management & Marketing ✅ Inbox organization & professional responses ✅ Writing & designing email campaigns ✅ Automation setup and list segmentation ✅ Platforms: Mailchimp, ActiveCampaign, ConvertKit, Klaviyo Customer Service & Chat Support ✅ Email, phone & live chat support ✅ Ticketing systems: Zendesk, Freshdesk, Gorgias ✅ Complaint resolution & refund processing ✅ Customer follow-ups & relationship building Social Media Management ✅ Platforms: Facebook, Instagram, LinkedIn, TikTok, Pinterest, Twitter (X) ✅ Content planning, scheduling & posting ✅ Caption writing & hashtag research ✅ Engagement: comments, DMs, community growth ✅ Analytics & performance reporting ✅ Scheduling tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials Content Creation & Design ✅ Blog posts & SEO-friendly content ✅ Video editing (Reels, Shorts, TikTok) with CapCut, Filmora, Adobe Premiere Pro ✅ Graphic design: flyers, logos, brochures, cards, branding kits ✅ Canva designs for social media & presentations ✅ Photoshop, Illustrator, CorelDraw for professional results ✅ Proofreading, editing & document formatting E-commerce & Shopify Store Management ✅ Platforms: Shopify, WooCommerce, eBay, Etsy, Amazon ✅ Store setup & customization ✅ Product listing optimization (titles, descriptions, images) ✅ Order processing, refunds & returns ✅ Inventory management & promotions ✅ Customer service & support Project & Business Management ✅ Project planning & task management ✅ Tools: Asana, Trello, Jira, Monday, Wrike, Notion ✅ SOP creation & workflow optimization ✅ Team management & communication ✅ Real estate support: listings, CRM updates, tenant communication ✅ Logistics/trucking admin: dispatching, load board research, scheduling Website & CRM Management ✅ WordPress management: content uploads, plugin updates ✅ Basic HTML/CSS edits ✅ CRM systems: Salesforce, HubSpot, Zoho, Pipedrive ✅ Sales funnel tracking & database management ⸻ Tools & Platforms Expertise • Productivity: Office 365, Google Workspace, Calendly, Wrike • CRM & Marketing: HubSpot, Salesforce, Zoho CRM, Pipedrive, Mailchimp, ConvertKit, ActiveCampaign, Klaviyo • Design & Editing: Canva, Photoshop, Illustrator, CorelDraw, Premiere Pro, Filmora, CapCut • Research & Data: LinkedIn Sales Navigator, Hunter.io, NeverBounce, Data Miner, Import.io, ParseHub • Project Management: Asana, Trello, Jira, Monday.com, Wrike, Notion • E-commerce: Shopify, WooCommerce, eBay, Etsy, Amazon • Social Media Tools: Buffer, Hootsuite, SproutSocial, Later, OnlySocials • Customer Support: Zendesk, Freshdesk, Gorgias, Intercom ⸻ Personal Traits ✅ Honest & reliable ✅ Detail-oriented & accuracy-driven ✅ Tech-savvy & quick learner ✅ Problem solver & decision maker ✅ Strong communication skills ✅ Friendly, approachable & professional ✅ Efficient multitasker & team player ⸻ I help businesses stay organized, scale smoothly, and save valuable time. Whether you need daily admin support, e-commerce store management, customer service, content creation, or project management, I am here to deliver results with professionalism and efficiency. Let’s connect to discuss how I can add value to your business

  • Customer Service
  • Data Entry
  • Shopify
  • Canva
  • Content Planning
  • Cards & Flyers
  • Lead Generation
  • Email Campaign Setup
  • Social Media Management
  • Online Chat Support
  • Graphic Design
  • Adobe Photoshop
  • Adobe Illustrator
  • ChatGPT

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Resources to help you hire

Virtual assistant hiring guide

Virtual assistants (VAs) provide remote administrative, technical, and creative assistance to clients ranging from entrepreneurs to large corporations. By delegating routine or specialized tasks to a VA, businesses can reduce overhead costs, improve operational efficiency, and focus internal resources on high-impact strategic goals.

What does a virtual assistant do?

A virtual assistant (VA) performs administrative, technical, or creative tasks for clients remotely, handling responsibilities that range from email management to specialized project coordination. Depending on their experience and niche, VAs can take on highly specialized roles that support different parts of a business.

Customer service is a common area where VAs contribute. They may respond to emails, manage live chats, or resolve service tickets to keep communication flowing smoothly between a business and its customers. Some VAs are trained in customer relationship management (CRM) platforms and can step in as the first point of contact for support-related questions.

Many VAs also offer help with bookkeeping and invoicing, using tools like QuickBooks, Xero, or FreshBooks. They may create and send invoices, track payments, and help keep financial records up to date. In addition, some offer marketing support by writing email copy, posting to social media accounts, updating blogs, or scheduling content using tools like Buffer or Hootsuite.

Other VAs focus on behind-the-scenes tasks like conducting research, booking travel, or managing spreadsheets, while some specialize in platform-specific support like Amazon marketplace management. Some are tech-savvy enough to handle website updates, troubleshoot document formatting, or organize projects using platforms like Trello, Asana, or Notion.

How to hire a virtual assistant on Upwork

Finding the ideal virtual assistant on Upwork requires a strategic approach to connect with a professional who aligns with your business goals. The following steps outline how to attract qualified candidates, evaluate their skills, and establish a solid working relationship.

Step 1: Craft a targeted job post

A well-crafted job post serves as your primary tool for attracting qualified virtual assistants who can seamlessly integrate into your workflow.

  • Describe the specific administrative or technical tasks you need help with, such as email inbox management or monthly bookkeeping reconciliation

  • List the software or tools the candidate must know, like Google Workspace, QuickBooks, or Asana

  • Specify the expected volume of work and availability requirements, including time zone overlaps if necessary

  • Reference our virtual assistant job description template to ensure you cover all essential role details

For an efficient way to turn your requirements into a polished listing, try Upwork's Job Post Generator, powered by Uma, Upwork's Mindful AI™. Describe what you need, and Uma will draft a tailored job post.

Step 2: Filter and evaluate candidates

A systematic approach to reviewing applicants ensures you invest time in candidates most likely to succeed.

  • Use filters to narrow candidates by hourly rate, location, and language proficiency to match your budget and communication needs

  • Check for the Job Success Score (JSS) and client reviews to gauge reliability and past performance quality

  • Look for Top Rated or Top Rated Plus badges, which indicate a strong track record on the platform

  • Review portfolios or work samples if the role involves creative tasks like social media management or content creation

Step 3: Interview your top choices

Direct conversations with candidates reveal qualities that profiles alone cannot capture, such as responsiveness, professionalism, and cultural fit.

  • Ask behavioral questions about how they handle conflicting priorities or tight deadlines. For VAs taking on project coordination roles, consider incorporating project manager interview questions

  • Discuss their preferred communication tools and how they typically report progress on tasks

  • Inquire about their experience with similar businesses or industries to see if they can hit the ground running

  • Review our list of virtual assistant interview questions for specific prompts

When hiring for specialized financial tasks, use targeted bookkeeper interview questions to assess their technical proficiency. Executive assistant interview questions can help you determine if a candidate is suitable for high-level support.

Step 4: Agree on scope and begin work

Establishing mutual understanding of deliverables, timelines, and payment structures before work begins sets the foundation for a successful engagement.

  • Choose between a fixed-price contract for defined projects or an hourly contract for ongoing support

  • Set clear milestones for larger projects, defining specific deliverables and due dates for each phase

  • Utilize Upwork's Hourly Payment Protection and time-tracking features to ensure transparency in billing

  • Confirm communication protocols and access to necessary internal systems or files immediately upon starting

How much does hiring a virtual assistant cost?

The cost of hiring a freelance virtual assistant on Upwork generally ranges from $10-$20 per hour, but can vary widely depending on the type of project you're hiring for. Consider these typical costs when budgeting for your specific needs. Many tasks will require only part-time support.

Basic administrative tasks

$200-$900/month (20-60 hours) /project

Entry-level to mid-level
  • Email management
  • Calendar scheduling
  • Data entry

Specialized support services

$600-$2,000/month (40-80 hours) /project

Mid-level
  • Customer service
  • CRM management
  • Bookkeeping assistance

Strategic or technical VA work

$1,500+ /month

Senior-level or specialist
  • Project management
  • Marketing campaign execution
  • Process automation

Executive-level assistance

$3,000+ /month

Expert or executive-level
  • High-touch executive support
  • Strategic planning
  • Multiple time zone coordination

Rates typically depend on expertise, services offered, and the tools or platforms required. The VA's location can also affect their rates; professionals based in regions with a higher cost of living, such as the U.S., Canada, or Western Europe, may charge more than those in other parts of the world.

Frequently asked questions

Is hiring a virtual assistant worth it?

Hiring a virtual assistant is worth it for businesses and individuals looking to reclaim time spent on low-value, repetitive tasks. By delegating administrative, technical, or creative work to a VA, you can focus on core business strategies and revenue-generating activities. The cost of hiring a VA is often significantly lower than hiring a full-time employee, as you save on benefits, office space, and equipment costs while gaining flexible support that scales with your needs.

Which virtual assistant is the best?

The best virtual assistant for your business depends entirely on your specific requirements, industry, and budget. For general administrative tasks, a VA with strong organizational and communication skills is ideal, while specialized roles like bookkeeping or marketing require candidates with specific technical expertise. Evaluating candidates based on their Job Success Score, client reviews, and relevant work history on Upwork is the most effective way to identify top talent.

How do I find a reliable virtual assistant?

Finding a reliable virtual assistant involves clearly defining your needs and thoroughly vetting candidates through profile reviews and interviews. Look for professionals with high Job Success Scores and positive feedback from previous clients. Conducting a paid test project is also a practical way to assess a VA's responsiveness, attention to detail, and ability to meet deadlines before committing to a long-term engagement.

What tasks should I delegate to a virtual assistant?

When working with a virtual assistant, you should delegate tasks that are repetitive, time-consuming, or outside your core expertise but necessary for business operations. Common tasks include email and calendar management, data entry, customer support, social media scheduling, and basic research. Delegating these responsibilities allows you to prioritize high-level decision-making and strategic growth while ensuring daily operations run smoothly.