Hire the Best Virtual Assistants

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Rating is 4.7 out of 5.
4.7/5
Based on 29,629 client reviews
Ifunanya O.

Lagos, Nigeria

$5/hr
5.0
5 jobs

Most virtual assistants learn administration from a course. I learned it inside a pharmacy, a clinic, and a boardroom. I am a licensed pharmacist turned Executive and Medical Virtual Assistant and that combination is rare. It means that when I manage your healthcare operations, I do not just follow instructions. I understand the clinical context behind them. I know what accurate documentation means for patient safety. I know what a missed appointment costs a medical practice. I know the difference between urgency and routine in a healthcare environment and I act accordingly. For C-suite executives, founders, and busy professionals, I bring that same precision and proactive thinking to your calendar, inbox, and daily operations. Nothing falls through the cracks. Nothing is left waiting. You stay focused on decisions that move your business forward while I handle everything that keeps it running. Here is what I take off your plate: โœ… Executive & Administrative Support Calendar management, inbox zero, meeting coordination, travel itinerary planning, SOP creation and documentation, meeting minutes, office administration, virtual office management, document preparation, and end-to-end administrative coordination. Tools: Google Workspace, Microsoft Outlook, Zoom, Calendly, Acuity. โœ… Medical & Healthcare Virtual Assistance Patient scheduling, remote patient coordination, telehealth support, clinical documentation assistance, prior authorization support, medical billing support, SOAP notes organization, medical administrative tasks, and HIPAA-compliant handling of sensitive patient information. Tools: EMR/EHR systems including DrChrono and Kareo, scheduling platforms, Google Workspace โœ… Wellness & Client Support Client onboarding, follow-up sequences, CRM updates, virtual receptionist support, and communication management for coaches, wellness brands, and service-based businesses. Tools: Canva, email platforms, CRM systems โœ… Operations & CRM Management Lead tracking, data entry, client data organization, administrative coordinator functions, workflow coordination, and business operations support. Tools: HubSpot, Zoho CRM, Airtable, ClickUp, Trello, Asana, Notion. I have supported clients across executive, healthcare, and wellness environments and I bring the same standard to every engagement: accuracy, confidentiality, speed, and zero dropped balls. My pharmacy background means I already understand medical terminology, clinical workflows, and the weight of handling sensitive patient information. When you hire me, you are not onboarding a general assistant and hoping they figure out the healthcare side. You are bringing in someone who already speaks your language from day one. I do not need hand-holding. I do not need micromanaging. I need to understand your goals, your systems, and your standards and then I get to work. If you are a medical professional, clinic owner, telehealth brand, busy executive, or founder who needs someone they can genuinely rely on, not just someone who shows up and ticks boxes, then we should talk. Send me a message. Tell me your biggest operational headache. I will tell you exactly how I can solve it.

  • Administrative Support
  • Customer Service
  • Data Entry
  • Virtual Assistance
  • Healthcare Management
  • Executive Support
  • EMR Data Entry
  • Electronic Health Record
  • Electronic Medical Record
  • HIPAA
  • Calendar Management
  • Email Management
  • Appointment Scheduling
  • Medical Records
  • CRM Software
  • Travel Planning
  • Project Management
  • Medical Terminology
  • Telemedicine
  • Customer Support
Yabsira T.

Addis Ababa, Ethiopia

$10/hr
5.0
2 jobs

I am a licensed Medical Doctor with a strong passion for delivering accurate, detail-oriented healthcare support. I specialize in medical records review, medical writing, and virtual assistance, helping clients transform complex medical information into clear, organized, and actionable insights. As a HIPAA-certified professional, I strictly adhere to patient confidentiality, data security, and ethical medical standards in all tasks I handle. I provide high-quality support in: โœ” Medical records review & summarization โœ” Medical writing (reports, articles, case summaries) โœ” Clinical documentation & proofreading โœ” Patient reports & insurance-related documentation โœ” Research assistance & literature reviews โœ” Medical virtual assistance (EMR/EHR management, scheduling, administrative support) With hands-on clinical experience and a keen eye for detail, I ensure every project is handled with precision, efficiency, and professionalism. I understand the importance of accuracy and timely delivery in healthcare-related work, and I am committed to exceeding client expectations. Letโ€™s work together to make your medical projects seamless, secure, and impactful.

  • Data Entry
  • Virtual Assistance
  • Medical Writing
  • Medical Editing
  • Proofreading
  • Electronic Medical Record
  • Medical Terminology
  • Patient Care
  • Healthcare
  • Academic Writing
  • Blog Writing
  • Scientific Research
  • Scientific Writing
  • Epidemiology
  • Research Papers
Ahmad M.

Lahore, Pakistan

$6/hr
5.0
3 jobs

Availability & Working Hours: (40+ hrs/week). Welcome to my profile. I'm Ahmad Mahmood. I have 7 years of experience in freelancing. I am an expert in Lead Generation, Real Estate Cold Calling, Cold Emailing Texting, Skip tracing Virtual Driving for Dollars, Data Entry, CRM managing, Lead Managing, Real Estate Acquisition, Real Estate Disposition, Analyzing Real Estate Deals, Running comps, Social Media Lead Generation. I am dedicated to my job, keen on details, and can work with less supervision. I am a quick learner, reliable, detail-oriented, and self-motivated, take every job seriously, and help you achieve the target you aim for your business/company. My Specialties โ€ข Lead Generation (Contacts, Email, Phone, Websites) โ€ข Cold Calling โ€ข Appointment Setting โ€ข Email Marketing โ€ข Virtual Assistants โ€ข Skiptracing โ€ข D$D (virtual driving for dollars) โ€ข Real Estate Acquisition โ€ข Real Estate Disposition โ€ข Web Research โ€ข Web Scraping โ€ข Data Entry โ€ข PDF Conversion, Editing (Excel, Word, PowerPoint) โ€ข Experience with web scraping โ€ข Expert Excel or Google Sheets All types of Data Entry and Virtual Administrative Support. Tools Master: -Sales Force -Mojo Dialer -Batchdialer -Vulcan 7 -Call tools -Podio -Xencall (Readymode) -Propstream -Trello -Asana -Zoho -Call Hippo -GoHighLevel -Batch Lead - Prop Stream - Managing a large amount of inbound and outbound calls in a timely manner. - Build sustainable relationships and engage customers by taking the extra mile steps. - Keep records of all conversations in our CRM database in a comprehensible way. - Meet personal/team qualitative and quantitative targets To expand your business with qualified leads, contact me today! . Let's discuss the right marketing strategy to scale your Business.

  • Lead Generation
  • Real Estate Cold Calling
  • Real Estate Acquisition
  • Real Estate Virtual Assistance
  • Cold Calling
  • Cold Email
  • Social Media Lead Generation
  • Telemarketing
  • Sales Lead Lists
  • Real Estate Closing
  • Real Estate Lead Generation
  • Digital Marketing
Aira I.

San Pascual, Philippines

$8/hr
4.1
77 jobs

If youโ€™re looking for a dedicated and experienced Virtual Assistant, Iโ€™d love to help! With ten years of expertise in Real Estate Transactions, and Listing Management, Data Entry, Skip Tracing, Accounts Payable, Invoices and General Virtual Assistants , I bring the skills and reliability needed to streamline your operations. As a Top Rated real estate VA, Iโ€™ve successfully managed listing coordination, transaction management, and data analysis, ensuring smooth processes for my clients. Iโ€™ve also led teams of up to 40 virtual assistants, proving my ability to handle high-level responsibilities with professionalism and efficiency. I take pride in my work ethic, integrity, and dependability, and Iโ€™m passionate about helping businesses succeed. Letโ€™s connect and discuss how I can be the right fit for your teamโ€”perhaps even on the road to forever!

  • Data Entry
  • Email Communication
  • Data Mining
  • Transaction Processing
  • Transaction Data Entry
  • File Maintenance
  • Data Analysis
  • Payroll Accounting
  • Invoicing
  • Real Estate Acquisition
  • Accounting Basics
  • Retail & Wholesale
Doli G.

Abhayapuri, India

$6/hr
4.9
133 jobs

Hey there! I am a native English-speaking expert Virtual Assistant from India. Current working time zones- CST, EST, CET, and ACT. Experienced in - G Suite, Wordpress, Elementor, MS Office, and ChatGPT. Editing software - Canva, Filmora, Flixier, Adobe Premier Pro. Using management software - Trello, Asana, ClickUp, and my favorite Notion Available on Communication platforms - Slack, Discord, Twitter, Linkedin, and Google Chat. I am an advanced, next-level virtual assistant with experience in utilizing the latest tools and resources. I excel at providing efficient and personalized assistance to individuals and businesses in various aspects of their lives. With my deep understanding of modern virtual assistance, I can seamlessly integrate with your digital ecosystem, whether it's managing your calendar, scheduling appointments, or organizing your tasks. I am well-versed in utilizing state-of-the-art productivity tools, communication platforms, and project management software to streamline your workflow and enhance your productivity. As a next-level virtual assistant, I can assist you in conducting thorough research, gathering information, and generating insightful reports. My natural language processing capabilities allow me to swiftly analyze vast amounts of data and present you with relevant and concise summaries. Furthermore, I am skilled in coordinating and facilitating virtual meetings and conferences, ensuring smooth communication and collaboration among participants. I can handle tasks such as managing email correspondence, responding to inquiries, and even drafting professional correspondence on your behalf. Beyond administrative support, I can also assist with personal tasks such as travel arrangements, restaurant reservations, and entertainment recommendations. Leveraging my extensive knowledge and access to various resources, I can cater to your preferences and provide tailored suggestions. Overall, as a next-level virtual assistant, I am highly adaptable, tech-savvy, and committed to delivering exceptional service. By leveraging the latest tools and my expertise, I aim to enhance your efficiency, save you time, and help you achieve your goals with ease and convenience. Point - I am not accepting clients from - India and Bangladesh. I don't prefer - Cold Calling tasks. Are you looking for something more? Do you have a question regarding any skill or job? Letโ€™s talk, I am always ready for a meeting where we can discuss the job or work you want me to do. I am always looking for new opportunities and challenges. Thank you for reaching my profile. Regards.

  • Administrative Support
  • Data Entry
  • Email Communication
  • File Management
  • Microsoft Word
  • Scheduling
  • Virtual Assistance
  • Instagram
  • Social Media Marketing
  • Light Project Management
  • Personal Administration
  • Social Media Management
  • WordPress
  • Online Chat Support
  • LinkedIn
Adina Maria B.

Bucharest, Romania

$10/hr
5.0
12 jobs

Hello! Iโ€™m Adina from Bucharest, Romania. I have over 5 years of experience in IT recruitment, team coordination, and administrative support. In my recruitment roles, I worked closely with hiring managers to find the best candidates, sourced talent across different industries, coordinated a small recruitment team and ensured smooth workflow and communication with candidates throughout the hiring process. As a Virtual Assistant, I specialize in managing emails, scheduling, CRM updates, data entry, LinkedIn outreach and keeping systems and information well-organized. I like making work easier for clients by keeping everything organized and running smoothly. Iโ€™m flexible and eager to help wherever needed. Feel free to contact me anytime, Iโ€™d love to collaborate with you and help your business succeed!

  • Data Entry
  • File Management
  • Scheduling
  • Virtual Assistance
  • Email Management
  • Calendar Management
  • Travel Planning
  • Document Formatting
  • Social Media Management
  • Google Workspace
  • Microsoft Office
  • Customer Support
  • Social Media Management Analytics
  • General Transcription
  • IT Recruiting
  • Database Management
  • Notion

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Resources to help you hire

Virtual assistant hiring guide

A skilled virtual assistant can take on the administrative, technical, and creative work that pulls your attention away from higher-priority goals. From inbox management and bookkeeping to customer support and content scheduling, a VA helps businesses of all sizes run more efficiently.

What does a virtual assistant do?

A virtual assistant handles a wide range of remote tasks that keep businesses organized and running smoothly. Depending on their experience and specialization, a VA might focus on one area or support several parts of your operations at once.

Common day-to-day virtual assistant responsibilities include:

  • Managing email inboxes, filtering messages, drafting replies, and flagging urgent items

  • Scheduling meetings, coordinating calendars, and booking travel arrangements

  • Handling customer service inquiries through live chat, email, or help desk platforms

  • Preparing reports, organizing spreadsheets, and maintaining databases

  • Doing bookkeeping and invoicing, using tools like QuickBooks, Xero, or FreshBooks

  • Managing social media accounts, scheduling posts, and drafting content with tools like Buffer or Hootsuite

  • Conducting market research, competitor analysis, and data entry

  • Coordinating projects using platforms like Trello, Asana, or Notion

  • Handling platform-specific tasks like Amazon marketplace management, including product listings, inventory tracking, and customer reviews

How to hire a virtual assistant on Upwork

Upwork gives you the tools to find, evaluate, and start working with a qualified virtual assistant in a matter of days. Here's how to approach each stage of the process.

Step 1: Post a job

A clear, detailed job post helps you attract virtual assistants with the right skills for your specific needs.

  • Specify whether you need administrative support, customer service, data entry, scheduling, research, or a combination of tasks

  • Describe the tasks you need covered, such as daily inbox management, weekly bookkeeping, or ongoing customer support

  • Indicate whether phone support, calendar management, or client communication is part of the role

  • List required tools and platforms โ€” for example, Google Workspace, QuickBooks, Slack, or a specific CRM

  • Specify availability expectations, including hours per week and any time zone overlap requirements

  • Include details about communication preferences and how you'll share tasks or feedback

  • Clarify the level of independence expected, from task-based execution to proactive support

  • Share your expected budget

  • Use the virtual assistant job description template as a starting point to make sure you cover the essentials

To save time, try the Job Post Generator powered by Umaโ„ข, Upwork's Mindful AI. Describe what you need in a few sentences, and Uma will draft a targeted job post for virtual assistants that you can review and customize.

Step 2: Evaluate candidates

Once proposals start coming in, focus on candidates whose skills and experience match the type of support work you need.

  • Look for experience supporting businesses similar to yours in size or industry

  • Review examples of calendar management, customer support, scheduling, or administrative coordination work

  • Evaluate written communication skills and attention to detail in proposals and profile content

  • Check work history for relevant experience, e.g., a candidate who has managed inboxes for e-commerce businesses, for example, will ramp up faster than a generalist

  • Review portfolios or work samples if your role involves content, social media, or creative tasks

  • Review each freelancer's Job Success Score (JSS) and client feedback to gauge reliability

  • Look for Top Rated or Top Rated Plus badges as indicators of consistent performance

Uma can generate candidate shortlists with side-by-side comparisons so you can quickly identify the strongest fits. Uma also offers instant video interviews, giving you a sense of each candidate's communication style before scheduling a longer conversation.

Step 3: Interview top choices

Interviews help you assess qualities that a profile alone can't reveal, like responsiveness, problem-solving approach, and communication clarity.

  • Ask how they manage inboxes, calendars, and recurring administrative processes efficiently

  • Discuss experience handling confidential information and sensitive business communications

  • Explore how they stay organized when managing multiple clients, projects, or priorities

  • Ask how they prioritize competing tasks when multiple deadlines overlap

  • Discuss their experience with tools specific to your workflow and how they've used them in past roles

  • Explore their communication style, such as how often they provide updates and how they flag issues

  • Review our virtual assistant interview questions for role-specific prompts, or explore executive assistant interview questions if you're hiring for higher-level support

Schedule and conduct interviews using messaging on Upwork. You'll get an immediate transcript and summary of each conversation, making it easy to compare candidates without relying on notes alone.

Step 4: Agree on scope and begin work

Setting clear expectations  in a formal contract before work begins helps both you and your new VA stay aligned from day one.

  • Choose between a fixed-price contract for projects with defined endpoints or an hourly contract for ongoing support

  • Define the specific tasks, deliverables, and any recurring responsibilities your new hire will own

  • Agree on a work schedule, including expected hours per week and preferred check-in cadence

  • Share access to the tools, accounts, and documents they'll need to get started

  • Establish protocols for task assignments, priorities, and response-time expectations

  • Clarify which decisions they can make independently and which require approval

  • Define procedures for handling confidential information, customer communications, and account access

Built-in features on Upwork keep everything organized once work is underway. Use messaging and the contract workroom to collaborate. Identity verification confirms who you're working with, while Hourly Payment Protection and hourly tracking cover time-based contracts. Project funds help you manage milestone-based payments.

Upwork is not affiliated with and does not sponsor or endorse any of the tools or services discussed in this article. These tools and services are provided only as potential options, and each reader and company should take the time needed to adequately analyze and determine the tools or services that would best fit their specific needs and situation.

The rates and information provided in this article are based on current data and industry sources available at the time of publication. Freelance rates can vary depending on factors such as experience, location, project scope, and market conditions. Readers are encouraged to conduct their own research to confirm current rates and trends, as this information may change over time.

How much does hiring a virtual assistant cost?

Hiring a virtual assistant generally costs $10-$20 per hour, depending on the scope of work and the freelancer's experience. Consider these typical project costs when planning your virtual assistant budget:

Administrative support

$250-$750 /project

Entry to intermediate
  • Inbox management and calendar scheduling
  • Travel booking and expense tracking
  • Document formatting and file organization

Customer service management

$500-$1,500 /project

Intermediate
  • Help desk ticket resolution and live chat coverage
  • CRM updates and customer follow-ups
  • FAQ documentation and response templates

Bookkeeping and invoicing

$300-$1,200 /project

Intermediate to expert
  • Monthly reconciliation in QuickBooks or Xero
  • Invoice creation, sending, and payment tracking
  • Expense categorization and financial reports

Social media management

$500-$2,000 /project

Intermediate to expert
  • Content calendar creation and post scheduling
  • Community engagement and comment moderation
  • Monthly performance reports with analytics

E-commerce operations

$750-$3,000 /project

Expert
  • Product listing optimization and inventory updates
  • Order processing and returns management
  • Marketplace analytics and competitor monitoring

FAQs about virtual assistants

Frequently asked questions

Is hiring a virtual assistant worth it?

For most businesses, yes, a VA handling 10-15 hours of administrative work per week can free up significant time for revenue-generating activities. According to the Bureau of Labor Statistics, demand for administrative support roles remains steady, reflecting how critical these tasks are to business operations. Community discussions on Reddit consistently highlight that the biggest gains come from delegating repetitive tasks and investing up front in clear documentation.

What do I do after I hire a virtual assistant?

After hiring a virtual assistant, start with a structured onboarding period by sharing a document outlining your core processes, preferred tools, and communication expectations. Begin with a smaller set of tasks and schedule regular check-ins during the first few weeks to provide feedback and adjust priorities.