Hire the Best BlueDot Specialists

Five9 Certified Partner specializing in outbound dialer performance. If your contact rate is low, your numbers are getting flagged as spam, agents sit idle between calls, or your campaigns were set up once and never tuned, that is the work I do most and do best. I run FixPath LLC, a US-based Five9 practice. I do the engineering myself with a small team behind me for support, so one person owns the build and you still have coverage after go-live. 10+ years in contact centers and 100+ Five9 projects across home services, healthcare, BPO, SaaS, retail and utilities. Dialer work I take on: • Predictive, power and progressive campaign tuning: pacing, AMD, timeouts, retry and redial rules • List strategy: prioritization, time-zone and time-of-day logic, dispositions that actually drive the next attempt • Caller ID reputation: local presence, number pools, rotation and spam-flag recovery • Compliance-minded campaign design (TCPA, DNC, calling windows) with reporting your managers can read • Dialer audits: I go through your campaigns, lists, dispositions and reports and hand you a written list of what to change and why Around the dialer: • IVR / IVA: call-flow design, Studio scripting, prompts, transfer and abandon reduction • Salesforce / CRM: adapter setup, screen pops, click-to-dial, activity logging and the data design between Five9 and the CRM • Workflow Automation (WFA): event-driven workflows for recordings, transcripts and back-office handoffs • AI in the workflow: call scoring and summaries written back to your CRM, fixed-prompt decision steps, self-hosted when the data has to stay on your infrastructure • Digital: SMS, chat and email routed and reported the same way as voice • Managed services: month-to-month support where the hours can also be used for implementation work, which most providers do not allow How I work: a short discovery call so we agree on scope and what "done" looks like, fixed-price milestones, and documentation of every campaign, flow and config change so your team can maintain it without me. I go after the numbers you already watch: contact rate, connects per hour, abandons, idle time, handle time. Start with a free dialer audit. Send me a short description of your Five9 setup and what the dialer is doing today, and I will come back with what I would change, in what order, and what it would cost. No commitment on your side until you have that in hand.

I’m a bilingual sales professional (English/Spanish) Tambien hablo espanol. Based in Venezuela, with 10+ years of experience helping businesses connect with prospects, manage their pipelines, and close deals. I can help you with: ✅ Cold calling & appointment setting ✅ Lead follow-up & closing deals ✅ Account management & customer service ✅ Closing High ticket Deals ✅ CRM setup, automation & reporting ✅ Content creation, Meta Ads. I’m HubSpot certified and experienced with GoHighLevel. I combine relationship-building skills with CRM data and automation to keep opportunities moving forward. I have reliable internet, my own equipment, and a genuine passion for sales. Let’s talk about how I can support your team.

I’m a Salesforce Developer & Consultant with 10+ years of hands-on experience helping businesses streamline operations, close deals faster, and scale with smart CRM strategies. Over the years, I’ve worked with clients across the world, and beyond, delivering tailored Salesforce solutions that solve real business challenges, whether it’s optimizing sales processes, improving service operations, or building scalable custom apps. 🔹 What I Do Best Salesforce CPQ / Revenue Specialist - Configure, Price, Quote automation that simplifies complex sales cycles. Custom Development (Apex, LWC, Visualforce) – Clean, scalable, and future-ready code. Automation (Flows, Process Builder, Triggers) – Reduce manual tasks and boost team productivity. Integrations & APIs – Salesforce ↔ third-party tools (Marketing, Finance, Support, Analytics). Data Migration & Cleanup – Ensure accuracy and reliability across legacy systems. Sales & Service Cloud Consulting – Set up scalable, user-friendly solutions for growth. Salesforce Clouds: Sales Cloud, Service Cloud, Marketing Cloud, Experience Cloud, Agentforce, CPQ, Field Service, API's I bring over 10+ years of hands-on experience in Salesforce development, business growth, and CRM strategy, helping businesses streamline operations, generate leads, and scale faster with smart, tailored solutions. 👉 My approach is simple: understand your business challenges first, then design Salesforce solutions that actually solve them. I focus on delivering results that improve efficiency, drive adoption, and create measurable business impact. 📌 Why Work With Me? I bring 10+ years of proven expertise across industries like SaaS, Healthcare, Finance, and Retail. I don’t just “implement Salesforce,” I align it with your business goals so it drives measurable impact. If you’re looking for a reliable Salesforce partner who understands both the technical and business side of CRM, let’s connect. I’m here to help you make Salesforce work harder for your business.

I help U.S. businesses navigate SMS approval, deliverability, and compliance requirements - reducing the risk of carrier rejections, blocked traffic, and regulatory issues. I specialize in A2P SMS compliance and deliverability, including 10DLC registration, Toll-Free Verification (TFN), and TCPA/CTIA consent audits, as well as diagnosing carrier-level delivery problems. My work focuses on aligning SMS programs with current carrier and regulatory expectations so they can operate and scale responsibly in the U.S. market. If your messages are being rejected, filtered, or delayed - or you’re unsure whether your consent flow and use case will withstand carrier or legal review—I can help assess and correct the underlying issues. What I Do • 10DLC brand & campaign registration (new submissions, rejections, reclassifications) • Toll-Free Verification (TFN) setup and resubmissions • TCPA / CTIA compliance audits (opt-in flows, disclosures, opt-out handling) • SMS deliverability diagnostics (carrier filtering, content flags, throughput limits) • Platform-specific guidance (Infobip, Twilio, GoHighLevel, ClickSend, SimpleTexting) • Compliance-aware SMS automation (webhooks, triggers, rate-limiting, quiet hours)