Hire the Best Customer Service Representatives
in Venezuela

Clients rate our Customer Service Representatives
Rating is 4.5 out of 5.
4.5/5
Based on 274 client reviews
Jose Angel V.

Maracaibo Norte, Venezuela

$15/hr
4.4
9 jobs

Hi, I'm Angel, a bilingual professional with experience in both Customer Service and Video Editing. Over the past several years, I have developed strong communication, problem-solving, and client management skills while working with customers and businesses in different industries. For nearly two years, I worked in customer service for Vacatia, assisting timeshare owners and hotel guests throughout the United States. My responsibilities included handling a high volume of inbound calls, assisting with reservations, account inquiries, maintenance fee payments, hardship requests, complaint resolution, and providing accurate information about company services and resort operations. This experience taught me how to remain professional, empathetic, and detail-oriented while helping customers with a wide range of needs. Alongside my customer service background, I have built experience as a video editor, helping clients create engaging content for social media, marketing campaigns, commercials, YouTube channels, documentaries, and other digital projects. My editing services include color correction, sound design, motion graphics, subtitles, transitions, visual effects, and overall post-production workflows focused on delivering polished, professional results. Whether I am assisting customers, managing administrative tasks, or editing video content, my goal is always the same: deliver excellent work, communicate clearly, and provide a reliable, professional experience from start to finish. Fluent in English and Spanish, highly adaptable, tech-savvy, and committed to client satisfaction, I am always ready to take on new challenges and help businesses achieve their goals. I look forward to working with you.

  • Video Editing
  • Adobe Premiere Pro
  • Adobe Photoshop
  • YouTube Video
  • Adobe After Effects
  • Video Cleanup
  • Video Advertising
  • Video Color Correction
  • Video Commercial
  • Video Editing & Production
Sebastian C.

Maturin, Venezuela

$10/hr
5.0
3 jobs

Hello, Thank you for reading my profile. I´m from Venezuela, my Spanish is Native and my English it´s Advanced, Bilingual. In my years of freelancing I have worked as a translater, writer and most of all customer service, I have 5 years of customer service, good attitude, efficient, effective, very proactive person looking always to learn. I graduated as Industrial engineer in 2021, been working before that to pay my own studies, working hours or night shift are not a problem for me. I can assure, you would not be disappointed when you hire me. Thanks in advance.

  • Customer Service
  • Call Center Management
  • Cold Calling
  • Spanish to English Translation
  • Translation
  • English to Spanish Translation
  • Legal Translation
  • Technical Translation
  • Creative Writing
  • Writing
Fabiana G.

Maracay, Venezuela

$12/hr
5.0
8 jobs

Looking for a great experience for your customers? Do you want to take the customer service experience to the NEXT LEVEL? My name is Fabiana and I am a Customer service representative who is passionate about understanding and resolving customer needs in a timely manner. If what you are looking for is a person who can help you with your project by serving clients, providing them with assistance with high-quality standards, and going much further in breaking down language barriers, you are looking at the profile you need. In my +8 years of experience working with large eCommerce companies and US based service providers, where I have learned that when clients find themselves dealing with problems on their own, they ask for help. That is where with my communication skills, attention to detail, and the ease of handling different software and platforms comes up: ➡️ E-Commerce projects ➡️ Live chat ➡️ CRM Software ➡️ Ticket support systems ➡️ Google Docs/Suite I look forward to working with you

  • Customer Service
  • Answered Ticket
  • Online Chat Support
  • Email Communication
  • Phone Communication
  • Product Knowledge
  • Zendesk
  • Freshdesk
  • Ecommerce
  • CRM Software
  • STACK Takeoff & Estimating
Livio P.

Maracay, Venezuela

$15/hr
5.0
20 jobs

- Customer Support Specialist - Top Rated Plus with 100% Job Success Score - Nearly 10 Years of Experience Hi, I am Livio, a bilingual customer support and operations specialist with nearly 10 years of experience helping tech companies, ecommerce brands, and service businesses deliver consistent, high-quality support at scale. I have worked across technical support, ecommerce operations, and team supervision, handling everything from complex escalations and sensor data investigation to CRM management, QA, and process documentation. I take pride in writing responses that sound like a real person read the ticket, not a template. Here is what I can help with: • Customer Support & Technical Support • Ticket Management & High Volume Support • Technical Troubleshooting & Escalation Coordination • CRM Management & Data Entry • Email & Inbox Management • QA & Bug Reporting • SOP Creation & Process Documentation • Dropshipping Operations Support • Onboarding & Client Communication • Internal Team Coordination • Reporting & Performance Tracking Tools I work with: Zendesk, Gorgias, Zoho, ReAmaze, Freshdesk, HubSpot, Klaviyo, Shopify, Jira, Grafana, BrowserStack, Figma, Gmail, Google Workspace, RingCentral, Sangoma, Let's chat and see if I can be a good fit for your team.

  • Customer Service
  • Online Chat Support
  • Customer Support
  • Email Communication
  • Email Support
  • Social Customer Service
  • Zendesk
  • Tech & IT
  • English
  • Community Outreach
  • CRM Software
  • Telemarketing
  • Community Management
  • Venezuelan Spanish Dialect
  • Client Management
Sasha P.

Caracas, Venezuela

$15/hr
4.9
8 jobs

Hello! I am a native Spanish speaker and for the last 8 years, I have been working as a bilingual virtual assistant (English and Spanish) specializing in a variaty of different administrative tasks for my clients around the globe. ✔️ I got strong communication abilities, both written and verbal in both, Spanish and English. ✔️ I am a proactive problem solver, always looking for new ways to optimize processes. ✔️ I am reliable, detail-oriented, and committed to meeting deadlines. ✔️ I believe in organization, communication, and teamwork. ✔️ I frequently check with my team if there is any question, to avoid confusions later and get the job done ASAP. ✔️ I learn and adapt quickly to new work environments. ✔️ To organize myself I use: Slack, Trello, and Google (Docs, Sheets, Slides, Mail, Drive). ✔️ I know how to deliver Ai images with Midjourney and ChatGPT, in any style you require. ✔️ I use platforms like: Zendesk, Shopify, Adobe (Premiere Pro, InDesign, Photoshop), Vellum, ElevenLabs, Audacity and Canva. ✔️ I prefer to send a short video explaining a task to avoid any misunderstandings. This will minimize errors in the end. ✔️ If there is any platform new to me, no problem, I'm a fast learner. Whether you need assistance with data entry, customer service, ai images, or any other projects involving any of the softwares I mentioned above, I am here to support you. Please feel free to reach out to discuss your specific needs or schedule a consultation. I am excited to partner with you and contribute to your success. Let's talk soon!

  • Data Entry
  • Video Editing
  • Adobe InDesign
  • Adobe Premiere Pro
  • Adobe Photoshop
  • Virtual Assistance
  • Book Editing
  • English to Spanish Translation
  • Shopify
  • Trello
  • Etsy Listing
  • Spanish to English Translation
  • Google Docs
  • Google Slides
  • Google Sheets
  • Email Management
  • Vellum
  • ElevenLabs
  • Canva
Luis H.

Puerto Cabello, Venezuela

$7/hr
5.0
3 jobs

I'm an experienced professional with a background in customer service and project management roles. I've had the privilege of honing my skills in providing top-notch service and ensuring smooth operations in various environments, specially remote ones. Over my career, I’ve developed skills in handling inquiries, scheduling appointments, managing intake processes, and turning leads into successful outcomes. —I thrive on doing things with passion and taking on new challenges. I approach every task with enthusiasm and a desire to excel. Whether it's mastering a new skill or rising to meet a challenge, I'm always up for the adventure. My empathy, my willingness to solve issues, my attention, my desire to serve, my positive energy, my strategic skills and my human warmth are everything that I have to offer in each and every space that I take part in. Being bilingual in English and Spanish allows me to connect with a wide range of people effectively. I’m highly organized, detail-oriented, and experienced in managing sensitive information. My strengths lie in building trust, solving problems, and delivering excellent service in every interaction.

  • Customer Service
  • Customer Support
  • Phone Support
  • Social Customer Service
  • Virtual Assistance
  • Real Estate Virtual Assistance
  • Administrative Support
  • Customer Care
  • English
  • Appointment Setting
  • Insurance

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Cost to hire a Customer Service Representative

Cost to hire a Customer Service Representative

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Customer Service Representative job description template

Customer Service Representative job description template

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Customer Service Representative interview questions

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